Canton, OH 44708 • (44.5 miles) • Full Time • 10/12/2026

Job Title: Customer Service Representative Department/Group: Delivery Location: 5032 Yukon Street Canton, Ohio 44708 Travel Required: Route specific Level/Salary Range: $15.00/hour to start Position Type: Full time and Part Time Contact: Will Train Applicant(s): Training provided Applications Accepted By: On Line Only www.maryanndonuts.com Select: Employment under the About Us tab on our website Locations: 1. 5032 Yukon Street Canton, Ohio 44708 Job Description Role and Responsibilities Current delivery hours are early PM throughout the evening(each route varies on time of departure) Drive delivery van to customer location Deliver nesting trays with baskets or trays of donuts to the inside the customer location Verify new delivery is correct and place baskets or trays @ customer location w

Steubenville, OH 43953 • (16.7 miles) • Full Time • $15.00 / hr • 10/20/2026

Benefits: Simple IRA Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: I opened my agency in January of 2017 after spending 12 years in the financial industry, bringing a strong foundation in business and financial guidance into agency ownership. I graduated from Cadiz High School and earned my degree in Business Administration from West Liberty University. Community involvement is a core value for our office we proudly sponsor the Steubenville Nutcracker Village, local baseball teams, and 4-H auctions, and I’m an active member of the Jefferson County Chamber of Commerce. Supporting local organizations and showing up for our community is an important part of how we do business. We’re proud to b

Wheeling, WV 26003 • (22.8 miles) • Full Time • 10/20/2026

The Customer Service Representative is responsible for answering phone calls in a prompt and courteous manner to achieve contractual obligations. Responsible for answering Member's and Provider's questions with a quick and accurate response. They are also responsible for timely completion of all correspondence and reporting functions associated with the Customer Service Department. Required: High School Graduate: prefer 1-2 years college with interest or concentration in health field. Strong ability to relate with a variety of people in a non-judgmental manner. Strong organizational, verbal and written communication skills. Possess some knowledge of the health care system. Personal Computer (PC) and Keyboard skills. Proper usage of the English Language. Courteous manner/even temperament. E

Wheeling, WV 26003-2855 • (20.7 miles) • Full Time • 10/20/2026

Main Street Bank is seeking (1) Part-Time Customer Service Representative for our Wheeling market! Ideal Candidates Will Have: Retail Banking Experience as atellerorcustomer service representative. Bonus if you have been a vault teller, have experience opening and closing accounts, IRA experience, and understand HSAs! A Great Customer Service Philosophy! Wewill want to hear about it! Curiosity. Always wanting to learn, grow, and develop is a MUST. Strong Attention to Detail and Accuracy. MUST BE ABLE TO PASS A BACKGROUND AND CREDIT CHECK! MUST have verifiable Cash Handling Experience. Saturday mornings on a regular rotation is a MUST! Main Street Bank rewards employees for their efforts! Competitive pay that scales up as you learn new skills and become proficient in new areas. Referral rew

New Philadelphia, OH 44663 • (27.4 miles) • Full Time • $40,000 to $50,000 / yr • 10/17/2026

Benefits: License reimbursement Health stipend 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Lisa Hoy - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are s

Steubenville, OH • (19.5 miles) • Part Time • 10/16/2026

Company Description Your local Domino’s is NOW HIRING friendly, reliable Customer Service Representatives (CSRs) for pizza maker/cashier duties. Team Honey Badger is looking for part-time team members, especially for evenings and late-night shifts. No experience needed! Flexible schedules! Great training + real career growth! Closed Thanksgiving, Christmas Eve, and Christmas Day – we believe in family time! Job Description What You’ll Do as a Domino’s CSR/Pizza Maker: This is a fun, fast-paced, team-oriented job where no two shifts are the same! You will: Take customer orders over the phone and at the counter Make pizzas and prepare menu items Handle payments and deliver excellent customer service Package and hand out orders Help with cleaning and food prep Learn new skills and grow within

Canonsburg, PA 15317 • (43.9 miles) • Full Time • $68,000 to $80,000 / yr • 10/16/2026

Benefits: Simple IRA Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: I opened my agency in 2023 and currently lead a team of seven across two agencies. Before opening this agency, I spent three years as a State Farm Sales Leader, and earlier in my career, I played professional baseball in the Chicago White Sox organization. I'm a graduate of West Virginia University, married, and the proud father of two young daughters. Outside of work, I enjoy sports, working out, reading, and traveling. Giving back to the community is a priority for our team. We organize a large annual backpack drive, participate in local events and pet expos, and regularly host community giveaways and outr

Canonsburg, PA 15317 • (43.9 miles) • Full Time • $42,000 to $45,000 / yr • 10/16/2026

CentiMark Corporation is hiring a National Account Customer Service Representative in our Corporate Office in Canonsburg, PA! This role offers a salary range of $42k - $45k with premier benefits! Do you have a passion for exceptional customer service and a knack for problem-solving? Are you detail-oriented and enjoy working in a fast-paced environment? If so, we want to hear from you! CentiMark Corporation, the National Leader in Commercial & Industrial Roofing, is looking for a highly motivated and customer-focused National Account Customer Service Representative to join our growing team. This role will be responsible for providing exceptional service to our clients across our 100+ locations in the US and Canada. Job Summary Be the first point of contact for our valued customers, receivin

New Philadelphia, OH 44663 • (27.4 miles) • Full Time • 10/15/2026

Heritage Cooperative is always looking for friendly, outgoing, customer-service driven employees. Our people are our greatest asset, and we are constantly thinking outside of the box for new ways to make working at Heritage Cooperative attractive to our current and prospective employees. If you see yourself as a future Customer Service Associate with Heritage Cooperative, apply TODAY at www.heritagecooperative.com/Careers! QUALIFICATIONS REQUIRED QUALIFICATIONS High school diploma or equivalent. Customer service, call center, office, or related experience preferred. Strong verbal and written communication skills. Strong attention to detail and data-entry accuracy. Proficiency with computers and the ability to learn new software systems. Ability to handle multiple priorities in a fast-paced

Washington, PA 15301 • (39.9 miles) • Full Time • $20.00 to $21.00 / hr • 10/15/2026

CUSTOMER SERVICE REPRESENTATIVE The Customer Service Representative in our Washington, PA office is responsible for providing customer service for internal/external customers and vendors. This position will collaborate with all departments to meet overall objectives and stay up to date on all company products and/or services to provide excellent customer care. This role is in-office 5 days a week. Answering phone calls and emails from customers to answer questions, process orders, and update all information Process orders with accuracy; verify information such as delivery address, contact information, products, pricing, payment type, and obtain purchase orders Create new accounts and delivery sites as needed for all business segments Prepare and maintain required reports, spreadsheets and

New Philadelphia, OH 44663 • (27.4 miles) • Full Time • $45,000 to $55,000 / yr • 10/14/2026

Benefits: Simple IRA License reimbursement Opportunity for advancement Paid time off Training & development Bonus based on performance Competitive salary Flexible schedule ABOUT OUR AGENCY: I opened my agency in 2017 and currently lead a team of three. Before becoming a State Farm agent, I worked as a State Farm team member, which gave me the experience and passion to build my own agency. I'm a graduate of Kent State University with a degree in Business Management, a proud mom of two daughters, and enjoy traveling, spending time with my family, and spoiling my two dogs. Giving back to our community is an important part of our agency. We actively participate in local community events and our annual "12 Months of Giving" initiatives, allowing us to make a positive impact throughout the year.

New Philadelphia, OH 44663 • (27.4 miles) • Full Time • $25,000 to $43,000 / yr • 10/12/2026

The Customer Service Representative (CSR) supports the daily operations of the insurance agency by assisting clients with policy questions, billing concerns, coverage changes, and general service needs. This role ensures excellent customer satisfaction by providing accurate information, timely follow-up, and professional communication. Responsibilities Answer inbound calls, emails, and walk-in inquiries from clients. Assist customers with policy updates such as address changes, vehicle changes, adding/removing drivers, and coverage adjustments. Provide billing support including payment processing, explaining invoices, and resolving billing issues. Issue insurance documents such as ID cards, proof of insurance, certificates, and policy declarations. Schedule appointments for agents and supp

Canonsburg, PA 15317 • (43.9 miles) • Full Time • $18.00 to $20.00 / hr • 10/9/2026

COLLECTOR CUSTOMER SERVICE REPRESENTATIVE Patenaude & Felix, APC of Cansonsburg, PA is looking to hire a full-time Legal Account Representative to join our firm. Do you want to work for a law firm that offers you growth opportunities? Would you like to be part of a successful team? If so, please read on! This position earns base plus commission in pay. We also offer great benefits, including health, dental, vision, and a 401(k) plan with company match. If this sounds like the right opportunity for you, apply today! ABOUT PATENAUDE & FELIX, APC Since 1991, our civil litigation law firm has grown and expanded to maintain offices in Arizona, California, Nevada, New Mexico, Oregon, Pennsylvania, Washington, and Colorado. We serve all seven states by litigating for our Fortune 500 clients. Our

Wheeling, WV 26003 • (22.8 miles) • Full Time • 10/7/2026

Benefits: Bonus based on performance Competitive salary Flexible schedule Paid time off Training & development Opportunity for advancement Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products. ROLE DESCRIPTION: As a Customer Service Representative with Chad Broadwater - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career w

Dover, OH • (31.3 miles) • Full Time • 10/2/2026

The Customer Service Representative will be working in a high-volume inbound call solution center. This position is customer-focused, requiring the ability to multi-task on telephones and computer software, coordinate and execute emails, and effectively locate solutions to customer problems in a fast-paced and dynamic environment. An ideal Customer Service Representative is an excellent communicator and an efficient problem-solver, with an ability to maintain patience and composure at all times. As the front-line support for our clients and customers, your role is vital to our success as a company. About us: Kimble Company is locally owned and operated by the Kimble Family, with over 70 years of experience in the energy, materials, recycling, and solid waste industries. We are a dedicated

Canton, OH 44709 • (44.8 miles) • Full Time • $45,000 to $65,000 / yr • 10/1/2026

Benefits: Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products. ROLE DESCRIPTION: As a Customer Service Representative with Linda MacDonald - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving cus

Minerva, OH 44657 • (33.5 miles) • Full Time • $38,000 to $48,000 / yr • 9/30/2026

Benefits: License reimbursement Health insurance Opportunity for advancement Paid time off Training & development 401(k) Bonus based on performance Competitive salary Flexible schedule ABOUT OUR AGENCY: I opened my agency in 2010 and currently lead a team of 10. Before becoming an agent, I worked as a State Farm team member, and I've always been passionate about developing people and helping them build successful careers. I'm a graduate of the University of South Carolina, a proud husband and father of three, and enjoy fishing, hiking, and traveling with my family. Investing in our community is just as important as investing in our team. I'm actively involved with the Minerva Area Chamber of Commerce, serve on the boards of Junior Achievement of North Central Ohio and the Massillon Museum,

Aliquippa, PA 15001 • (42.2 miles) • Full Time • $45,000 to $60,000 / yr • 9/29/2026

Benefits: License reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Our agency opened its doors in April 2025, and we’re currently building a strong foundation with a small but growing team. Coming from a State Farm family, this business has always been part of who I am it’s something I grew up around and knew I wanted to pursue from the start. Before opening my own office, I worked as a team member in Baltimore, gaining hands-on experience helping customers and learning what it takes to run a successful agency. I’m a proud West Virginia University (WVU) graduate, and outside the office, life is busy and full my wife and I share our home with three energetic dogs

Beaver, PA 15009 • (44.8 miles) • Full Time • $35,000 to $60,000 / yr • 9/28/2026

Benefits: 401(k) matching Company parties Competitive salary Employee discounts Flexible schedule Free food & snacks Opportunity for advancement Paid time off Parental leave Training & development ROLE DESCRIPTION: As a customer service representative with Dan Hoffman State Farm Insurance , you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching fo

Moundsville, WV 26041 • (29.5 miles) • Full Time • $18.00 / hr • 9/28/2026

Benefits: 401(k) 401(k) matching Bonus based on performance Company parties Free food & snacks Free uniforms Opportunity for advancement Paid time off Profit sharing Signing bonus Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Taylor Shepherd - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empa

Glendale, WV 26038 • (25.3 miles) • Full Time • 9/27/2026

Benefits: License Reimbursement Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Jessica Hoskinson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for.

New Philadelphia, OH 44663 • (27.4 miles) • Part Time • 9/25/2026

Overview Join a Leader in Home Healthcare At Rotech Healthcare Inc ., we’re more than a medical equipment providerwe’re a trusted partner in patient care. As a national leader inventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home. With hundreds of locations across 46 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives. Explore more about our mission and services at Rotech.com. Responsibilities Customer Service Representative – Home H

Weirton, WV • (24.7 miles) • Full Time • 10/20/2026

Call Center Representative Inbound Calls **THIS IS NOT A REMOTE POSITION** Location: Weirton, WV **THIS IS NOT A REMOTE POSITION** Pay: $13/hour + Double Pay on Holidays Schedule: Have to be able to work Afternoon shift and dayshift. Full-time OR Part-Time 2nd Shift must be available to work any day of the week, including holidays Job Summary: Mancan Staffing is hiring Call Center Representatives for a caring, supportive, team-oriented call center in Weirton, WV. In this role, you will handle inbound calls for a variety of clientsincluding home repair companies, doctors offices, realtors, veterinary clinics, and transportation companieswhen their offices are closed. Representatives follow on-screen prompts, gather information, and accurately transcribe messages for clients. Must be fast pa

Oakdale, PA 15071 • (44.1 miles) • Full Time • $20.00 to $23.00 / hr • 10/20/2026

ResourceMFG is looking for a Customer Service Representative in Oakdale, PA Schedule: Monday-Friday, 8:30 AM-5:00 PM Pay: $20.00-$23.00 per hour Job Description This role serves as the primary point of contact for customers, providing updates, resolving issues, and ensuring a positive customer experience. The ideal candidate is organized, detail-oriented, and comfortable communicating through email, phone calls, and various computer systems. Responsibilities Communicate with customers via phone and email regarding shipments, deliveries, and service inquiries. Provide timely updates on order and shipment status. Resolve customer concerns and escalate issues when necessary. Enter and maintain accurate customer information and shipment data. Coordinate with warehouse and logistics personnel t

Wheeling, WV 26003-2855 • (20.7 miles) • Full Time • 10/19/2026

Main Street Bank is seeking a full-time Floating Customer Service Representative for our greater Wheeling Market including Wheeling, St. Clairsville, Elm Grove, Moundsville, Wellsburg, and Toronto, OH. Ideal Candidates Will Have: PRIOR Retail Banking Experience as atellerorcustomer service representative is REQUIRED. Bonus if you have been a vault teller, have experience opening and closing accounts, IRA experience, and understand HSAs! Super Bonus if you have experience with consumer lending or have been a Universal Banker! A Great Customer Service Philosophy! Wewill want to hear about it! Curiosity. Always wanting to learn, grow, and develop is a MUST. Strong Attention to Detail and Accuracy. MUST BE ABLE TO PASS A BACKGROUND AND CREDIT CHECK! MUST have verifiable Cash Handling Experienc

Canonsburg, PA 15317 • (43.9 miles) • Full Time • $42,000 to $45,000 / yr • 10/13/2026

CentiMark Corporation is seeking an organized, proactive, and customer-focused Customer Service Representative to manage the day-to-day work order flow for our high-value accounts enrolled in our Preferred Customer Service Program. This is an in-office role in Canonsburg, PA (SouthPointe). In this role, you will serve as the primary operational point of contact for key accounts, ensuring that incoming service requests and emergency repairs are processed, scheduled, and resolved efficiently. You will act as the bridge between our preferred clients, field operations, and internal account managers to deliver seamless service experience. Key Responsibilities Work Order Intake & Dispatch: Monitor incoming work orders from Preferred Customers via phone, email, and customer portals (e.g., Corrigo

Uhrichsville, OH • (20.9 miles) • Full Time • 10/8/2026

Job Description Making Domino's high quality pizzas, food and portion control, hygiene and food safety, food preparation, taking customer orders and upselling, general cleaning duties, taking orders over phone and in person, dealing with customer concerns, greeting customers within ten seconds, cash handling, keeping customer area clean, and assisting pizza makers with toppings and dough.

Dover, OH • (31.3 miles) • Full Time • 9/30/2026

The Customer Service Representative will be working in a high-volume solution center. This position is customer-focused, requiring the ability to multi-task on telephones and computer software, coordinate and execute emails, and effectively locate solutions to customer problems in a fast-paced and dynamic environment. An ideal Customer Support Representative is an excellent communicator and an efficient problem-solver, with an ability to maintain patience and composure at all times. As the front-line support for our clients and customers, your role is vital to our success as a company. About us: Kimble Company is locally owned and operated by the Kimble Family, with over 70 years of experience in the energy, materials, recycling, and solid waste industries. We are a dedicated team of seaso

Saint Clairsville, OH • (12.6 miles) • Full Time • 10/14/2026

Job Title: Customer Service Rep Location: Wheeling, West Virginia Job Type: temp to hire Pay Rate: $17.75 Schedule: Monday-Friday 8a-5p POSITION SUMMARY: The Customer Service Representative is responsible for answering phone calls in prompt and courteous manner to achieve contractual obligations. Responsible for answering Member's and Provider's questions with a quick and accurate response. They are also responsible for timely completion of all correspondence, faxes, emails, voicemail and reporting functions associated with the Customer Service Department. QUALIFICATIONS REQUIRED: (Education, Experience, Skills) 1.High School Graduate: prefer 1-2 years college with interest or concentration in health field 2.Strong ability to relate with a variety of people in a non-judgemental manner 3.St

Toronto, OH • (24.4 miles) • Full Time • 10/14/2026

Job Description Enthusiastic, energetic team players needed to join our team. Looking for customer service representatives who are driven and have a positive attitude. Duties will include, but are not limited to answering phones, taking orders, making pizzas, etc..This could be an opportunity for you to take it to the next level as a manager.Additional Information All your information will be kept confidential according to EEO guidelines.

Dover, OH • (31.3 miles) • Full Time • 10/7/2026

Job Description Outgoing and enthusiastic persons. Job duties include but not limited to; answering telephones, counter transactions, pizza making, prepping store, oven tending, general clean-up and local store marketing.

Byesville, OH • (35.2 miles) • Full Time • 10/8/2026

Job Description Provides service with a smile to customers in person and over the phone Prepares Product Receive and process telephone orders Stock ingredients Store cleaning and sanitation Use basic math skillsHave the ability to add, subtract, multiply, and divide accurately and quickly. Verbal, writing, and telephone skills. Ability to enter orders using a keyboard and touch screen. Ability to communicate verbally with costumers and co-workers to process orders.

Washington, PA 15301 • (39.9 miles) • Part Time • 10/9/2026

Job Description Don’t like driving OR don’t have a license or Vehicle?? No Problem, Come join our Team as a C.S.R or Shift manager/Pizza Maker. Locally owned and locally managed :) Part time & Full time jobs available !!!!! 10 hours a week or 50 hours a week Totally your choice! Enthusiastic, energetic team players needed to join our team. Looking for customer service representatives who are driven and have a positive attitude. Duties will include, but are not limited to answering phones, taking orders, making pizzas, etc..This could be an opportunity for you to take it to the next level as a manager. Additional Information All your information will be kept confidential according to EEO guidelines.

Houston, PA • (41.5 miles) • Part Time • 10/7/2026

Job Description Part Time & Full Time Jobs Available!!! Morning and Evenings shifts 10 hours a week or 50 hours a week Totally your choice!!!! Enthusiastic, energetic team players needed to join our team. Looking for customer service representatives who are driven and have a positive attitude. Duties will include, but are not limited to answering phones, taking orders, making pizzas, etc..This could be an opportunity for you to take it to the next level as a manager. Additional Information All your information will be kept confidential according to EEO guidelines.

Louisville, OH • (42 miles) • Part Time • 10/16/2026

Company Description Your local Domino’s is NOW HIRING friendly, reliable Customer Service Representatives (CSRs) for pizza maker/cashier duties. Team Honey Badger is looking for part-time team members, especially for evenings and late-night shifts. No experience needed! Flexible schedules! Great training + real career growth! Closed Thanksgiving, Christmas Eve, and Christmas Day – we believe in family time! Job Description What You’ll Do as a Domino’s CSR/Pizza Maker: This is a fun, fast-paced, team-oriented job where no two shifts are the same! You will: Take customer orders over the phone and at the counter Make pizzas and prepare menu items Handle payments and deliver excellent customer service Package and hand out orders Help with cleaning and food prep Learn new skills and grow within

Canton, OH • (42.2 miles) • Full Time • 10/8/2026

Job Description Making Domino's high quality pizzas Food and portion control Hygiene and food safety Food preparation Taking customer orders and up selling General cleaning duties Taking orders over phone and in person Dealing with customer concerns Greeting customers within 10 seconds Up selling Cash handling Keeping the customer area clean Assisting Pizza Makers with toppings and dough

Caldwell, OH • (45 miles) • Full Time • 10/11/2026

Job Description body{ font-family:arial; font-size:12px; } Customer Service Representative: The following general description applies to all Customer Service Representatives .please read the information listed below. ABOUT THE JOB: You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people s