Job SummaryAs a Curbside Express and Home Delivery Team Leader, you’ll manage an amazing team and help us bring great service to every customer that visits our store. You’ll ensure our Curbside Express and Home Delivery orders are fulfilled and delivered quickly, accurately and with a smile. And you’ll collaborate with our curbside team members and drivers to fulfill each order perfectly and on time. Leaders are accountable for the operating performance of the department at all times. Be a Leader by representing the organization in a professional manner. Promote and develop individuals with mutual respect, inclusion, diversity and dignity. Coach Team Members on a regular basis with timely feedback identify opportunities for development and coach for success. Job DescriptionExperience Required: 6 months to 1 yearEducation Desired: High school diploma or equivalent plus 18 months to 3 years of additional trainingLifting Requirement: Up to 50 poundsAge Requirement: At least 18 years of ageJob ResponsibilitiesYour principal, main, major or most important duty includes one or some combination of the following tasks:1. interview, select and train Team Members;2. direct the work of Team Members;3. appraise Team Members’ productivity and efficiency for the purpose of recommending promotions or other changes in status;4. handle Team Member issues including, but not limited to complaints;5. discipline Team Members;6. plan the work;7. distribute or assign the work among Team Members;8. provide for the safety and security of Team Members or the store;9. manage the budget for your department or location;10. manage inventory for your department or location; or11. monitor or implement compliance measuresDirect, oversee, and evaluate training provided to department Team Members to reduce turnover, promote efficiency and control labor costs. Provide motivational leadership to an amazing team by focusing on respect and by setting an exemplary example. Identify strengths and opportunities of the team and think strategically when making moves and scheduling. Develop future leaders, identify Team Members who are poised to rise through the ranks and remember our people are our best asset! Nurture an environment of inclusion and diversity, giving each Team Member a voice. Maintain safety as the top priority in all aspects of our work: for Team Members, for guests and for products. Set and reach aggressive sales and profit goals by making suggestions when appropriate, while also managing shrink. Establish an ongoing communication plan with the team, ensuring that all Team Members are informed and prepared to put their best food forward! Make innovative plans and suggestions to improve our business. Review and analyze financial, LOB reports, and historical reports to improve performance in sales, profits, shrink, labor controls, and reduction. Oversee period inventories for accuracy and monitor weekly fluctuations in inventory and shrink dollars. Must be able to work a flexible schedule and be scheduled according to needs of business including but not limited to necessary required amount of nights, weekends and holidays. Assist the team in shopping/fulfilling orders, delivering orders ready for pickup, and contacting customers regarding any potential order or out of stock issues. About UsAt Giant Eagle Inc., we’re more than just food, fuel and convenience. We’re one giant family of diverse and talented Team Members. Our people are the heart and soul of our company. It’s why we strive to create a nurturing environment that offers countless career opportunities to grow. Deep caring and solid family values are what makes us one of the top work places for jobs in the Greater Pittsburgh, Cleveland, Columbus and Indianapolis Areas. From our Warehouses to our GetGo’s, our grocery Stores through our Corporate home office, we are working together to put food on shoppers' tables and smiles on their faces. We’re always searching for the best Team Members to welcome to our family. We invite you to join our Giant Eagle family. Come start a lasting career with us.

Job SummaryFrozen Food Leads provide leadership in the frozen food department by directing and managing Team Members, ordering perishable and non-perishable products and supplies and implementing merchandising initiatives to stimulate the growth of the business while meeting customer requirements and maximizing profits. This role also supervises all Team Members in the frozen food department. To thrive in this position, you should be a team player. You know that you are only successful when those around you are set up for success. You are eager to support an amazing team, have the drive to grow your career in leadership and have the ability to inspire those around you. Job DescriptionExperience Required: 3 to 5 yearsExperience Desired: Prior Experience in the field; Customer Service Experience; Knowledge of Market District operational procedures; Ability to read and interpret Profit and Loss statementEducation Desired: High school diploma or equivalentLifting Requirement: Up to 50 poundsJob ResponsibilitiesPrepare, maintain and track records concerning inventories and work processes to calculate gross monthly profit according to company policy. Develop and implement merchandising plans using guidelines and suggestions in order to meet the financial objectives of the department. Control department costs by monitoring and improving operations to increase profitability. Direct, oversee and evaluate training provided by a trainer to department Team Members in order to reduce turnover, promote efficiency and control labor costs. Maintain a safe and clean environment to ensure health and OSHA requirements are met. Develop and maintain communication processes with other departments in order to develop marketing plans that help to meet the financial objectives of the store. Analyze the Customer Satisfaction Index and Team Member Point of View Survey to identify areas needing improvement and develop processes and/or procedures to address those issues. Maintain accurate department records to ensure documentation of activities is available. Ensure that proper procedures are being followed so that the store meets out-of-stock percentage goals. Promote the continuous development of Team Members and identify candidates for the Team Leader Development Program. Understand and adhere to the Collective Bargaining Agreement. Actively support a culture of safety that includes, but is not limited to, food safety, Team Member safety and customer safety. Conduct business, at all times, with a clear understanding that customer service is a significant point of difference for our Company. Every interaction, whether with an internal or external customer, is to be conducted with the highest degree of integrity and with an understanding that the end result is to deliver service in an unparalleled manner. Actively participate in, and promote, an environment that embraces diversity, inclusion and respect for Team Members, customers, vendors and the community. Manage inventories by tracking weekly reports and ordering raw materials and supplies in order to meet customer requirements and maximize profits. Schedule Team Members and delegate work assignments in accordance with the Collective Bargaining Agreement when applicable, effectively utilizing Team Members and supplies to maximize the store's profits. About UsAt Giant Eagle Inc., we’re more than just food, fuel and convenience. We’re one giant family of diverse and talented Team Members. Our people are the heart and soul of our company. It’s why we strive to create a nurturing environment that offers countless career opportunities to grow. Deep caring and solid family values are what makes us one of the top work places for jobs in the Greater Pittsburgh, Cleveland, Columbus and Indianapolis Areas. From our Warehouses to our GetGo’s, our grocery Stores through our Corporate home office, we are working together to put food on shoppers' tables and smiles on their faces. We’re always searching for the best Team Members to welcome to our family. We invite you to join our Giant Eagle family. Come start a lasting career with us.