The pay range per hour is $21.75 - $37.00Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at .ALL ABOUT TARGETAs a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together. The Food & Beverage team works together to provide the guest a fresh, full and food safe shopping experience all day, every day.ALL ABOUT FOOD & BEVERAGE The Food & Beverage team enables a consistent experience for our guests by ensuring product is fresh, in stock, available and accurately priced and signed on the sales floor. They are experts of operations, process and efficiency. This team leads food and food services including replenishment, inventory accuracy, food safety, presentation, pricing and promotional signing processes for all Food & Beverage areas of the store.At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Food Service Team Leader can provide you with the skills and experience of:Guest service fundamentals and experience building a guest first culture on your teamFood & Beverage business fundamentals: department sales trends, freshness and quality, inventory management, guest shopping patterns and pricing and promotions strategiesPlanning department(s) daily/weekly workload to support business priorities and deliver sales Leading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating and retaining talentAs a Food Service Team Leader, no two days are ever the same, but a typical day most likely will include the following responsibilities:Understand sales goals, plan and execute daily/weekly workload to deliver on department and store sales goals and guest engagement. Including planning food service transitions, revisions, sales plans, sampling, promotions and price change workloadWork a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends)Model guest service standards; delivering a fresh and full area during all opening hours, developing experts who share product knowledge with the guestDemonstrate a service culture that prioritizes the guest service experience. Model, train and coach expectations to deliver the service standardAssess Food Service back of house, production areas, dining spaces and merchandising spaces to ensure food safety and proper inventory levelsWalk Food & Beverage Standards and Food Service routines daily to assess priorities and review reporting to identify business gaps for follow-upEnsure proper execution on all food safety standards and cleaning routinesValidate and follow-up on experts’ progress against department checklists and routinesLead team to uphold and maintain all Starbucks and Pizza Hut Brand Standards and production specifications (where applicable)Foster a productive relationship with your Starbucks DM (if applicable), attend required in-store planning and business meetings and follow-up on key takeaways from their time in your storeEnsure proper execution on all food safety standards and cleaning routinesEnsure accurate in-stocks by placing store-initiated orders according to best practicesFollow proper perishable inventory management procedures to ensure an accurate recording of inventoryMake production quantity decisions just in time to ensure freshness, in-stocks, sales and profitability are achieved all day, every dayExpect and enable experts to stay up-to-date on relevant trends and productsEvaluate candidates for open positions and develop a guest-centric teamParticipate in team onboarding and learning and close knowledge and skill gaps through training and experiencesAt direction of ETL, establish clear goals and expectations and hold team members accountable to expectationsComplete all Starbucks and/or Pizza Hut training requirements and certifications Demonstrate a culture of ethical conduct, safety and compliance; Lead team to work in the same way and hold others accountable to this commitmentSupport your Executive Team Leader to and create a safety advocacy culture by understanding how safety impacts your role and that of your team, identifying and correcting hazards, and holding team accountable to working in a safe manner to benefit themselves and othersDemonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing biasLead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactionsIf applicable, as a key carrier, follow all safe and secure training and processesAddress store needs (emergency, regulatory visits, etc.)Access all areas of the building to respond to guest or team member issuesSupport guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage lawsAll other duties based on business needsWHAT WE ARE LOOKING FORWe might be a great match if:Working in a fun and energetic environment makes you excited, we work efficiently and as a team to deliver for our guestsProviding service to our guests that makes them say I LOVE TARGET! excites you, that’s why we love working at TargetLeading teams who are stocking, setting and selling Target product sounds like your thing, that’s the core of what we doYou aren’t looking for Monday thru Friday job where you are at a computer all day, we are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewardedThe good news is that we have some amazing training that will help teach you everything you need to know to be a Food Service Team Leader. But, there are a few things you need from the get-go:High school diploma or equivalentAge 18 or olderPrevious retail experience preferred, but not requiredStrong interest and knowledge of the food service businessAbility to:Lead and hold others accountableCommunicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directedWork independently and as part of a teamManage workload and prioritize tasks independentlyCapability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframesWelcoming and helpful attitudeEffective communication skillsWe are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: Access all areas of the building to respond to guest or team member issuesInterpret instructions, reports and informationAccurately handle cash register operations as neededClimb up and down ladders as neededScan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt and regular attendance necessary Ability to work in an environment that could range from 34°F to -10°F as neededAbility to work in spaces where common allergens may be handled or present Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.Ability to remain mobile for the duration of a scheduled shift (shift length may vary).Americans with Disabilities Act (ADA)Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at 1-800-440-0680 for additional information.

Work Location Type: OnsiteAs a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a 2024 Glassdoor Best Place to Work and a Great Place to Work-Certified company, we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years.Why Join Our Team We’re hiring Distribution Center Associatesacross multiple shifts with full-time positionsavailable!Join our team at 8211 Bavaria Drive East, Macedonia, Ohio 44056.Shifts, Pay, and Benefits:Full Time Night Shift: Sunday through Wednesday or Monday through Thursday (4-ten hour shifts), 7:30 pm or 9:00 pm start timesPay starting at $19.40/hourwith three raises in 12 months bringing your pay to $20.60/hour+ $1/hour for night shift roles+$1/hour for powered industrial equipment (PIE) operators**Medical, dental, vision, and life insurance coverage startsday one18 paid time off days and 6 company holidays per year6% 401(k) company contribution each pay periodEmployee discounts, parental leave, and moreSafety shoes providedYou WillReport to a DC Supervisor or Process Manager and have regular interaction with other team members.Safely complete inbound and/or outbound warehouse tasks, e.g. unloading, sorting, labeling, replenishing, auditing, and packing, with strong attention to detailEnsure products are packed and shipped correctly to exceed customers' expectations for quality and delivery speedMeet safety, quality, productivity, behavior, attendance, and overtime requirements as neededOperate computerized scanning equipment and maintain a clean, safe, and organized work environment in compliance with OSHA and Hazardous Material requirementsPerform other tasks as directed by the leadership teamYou HaveComfort working on your feet with exposure to heat, cold, noise, and dust while working around moving equipment and elevated stationsHigh school diploma or equivalent and at least 18 years of ageAble to continuously lift, slide and lower packages up to 50 pounds and may frequently weigh up to 75 poundsMust be able to work at various elevated stations throughout the DC.Able to operate computerized scanning equipment.Able to meet productivity, quality, safety, and attendance requirements, including overtime as required.**For PIE operators: ability to operate warehouse vehicles, material handling equipment and powered industrial equipment, including Crown, Pacer, Reach Truck, Order Picker, Barrett and Turret TruckPreferred QualificationsPrevious warehouse, retail, or customer service experience in fast-paced environmentsGreat attention to detail, quality, and safetyWe are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.We are committed to fostering an inclusive, accessible environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment. With this in mind, should you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance.

Expand your career possibilities.Thank you for dedicating your time and talent to Lowe’s. We want to give you more opportunities to learn and grow, so if you find a position you’re interested in below, we encourage you to apply!Find Your Home to More Possibilities.Essential Functions:NOTE: Minors in this role may not be responsible for some of the activities listed belowAssisted Self Check Out• Demonstrates ability to monitor and identify customers who need assistance at multiple self-checkout registers simultaneously • Approaches and interacts with customers to proactively recommend products and services appropriately • Proactively greets, assists, and engages with multiple customers on multiple registers at the same time• Moves throughout the checkout area standing, walking, reaching, bending, lifting, and moving product to ensure accurate completion of transactions• Thanks the customer for their business and invites them back to shop at Lowe’sCustomer Service• Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs• Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise• Listens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessary• Demonstrates sincere appreciation to customers• Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs• Coaches, develops, provides feedback, and trains associates in the various departmental duties or sales opportunities• Uses a cash register to process sales transactions, returns, and refunds according to company guidelines• Provides proper monetary change to CSA Front End associates for register activities• Provides supervision, coaching, and support to CSA Front End Team (Front End/Loaders)• Removes security tags, verifies product information, and bags merchandise for customers• Answers incoming phone calls and directs calls or takes messages as needed• Opens additional registers, when necessary, to ensure enough coverage always• Assists in line vesting to help quicker turnaround time for checkoutIn-stock• Prepares register area at the beginning and end of shift by confirming functionality of registers and scanners and stocking register supplies• Inspects returned merchandise for damages• Enters and submits customer orders, prints order tickets, verifies receipts, and signs off on loading tickets• Reviews and places online orders and returned merchandise in the appropriate areas• Looks up product information and competitor prices for products to verify price match• Records all items that are used in the store on the store use listsClean and Safe Stores• Obtains safety bags from the cash office and monitors the amount of cash in the drawers to ensure it does not exceed requirements• Monitors merchandise entering and leaving the store entrances and exits and assists customers or associates who trigger the alarm• Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection• Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas• Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates• Adheres to all safety requirements relevant to one’s regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices• Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler)General• In addition to the above responsibilities, this individual is held accountable for other duties as assignedMinimum Requirements:• Less than 1 year of experience using a computer, including inputting, accessing, modifying, or outputting information.• Less than 1 year of experience using common retail technology, such as smart phones and tablets• 1 to 2 years of retail experience as a cashier• Must be able to lift items weighing up to 15 pounds with or without a reasonable accommodationPreferences:• High school diploma or equivalent.• 1 to 2 years of experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, protection plans, and explaining warranties, product features, and benefits• 1 to 2 years of experience as a head cashier• 1 to 2 years of experience working in any department at a Lowe's retail store• 1 to 2 years of supervisory experience in any field, including directing, delegating, evaluating, training, and coaching employees• Less than a year of retail experience detecting common signs of shoplifting (e.g., merchandise hidden inside of containers, merchandise under carts, price labels switched)Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Work Location Type: OnsiteWhy Join Our Team We’re hiring Distribution Center Associatesacross multiple shifts with full-time positionsavailable!Join our team at 8211 Bavaria Drive East, Macedonia, Ohio 44056.Shifts, Pay, and Benefits:Full Time Day Shift: Monday through Friday, 9:00 am or 10:00 amstart timesFull Time Day/Mid Shift: Monday through Thursday, 12:00 pm to 10:30 pm (4x10)Pay starting at $19.40/hourwith three raises in 12 months bringing your pay to $20.60/hour+$1/hour for powered industrial equipment (PIE) operators**Medical, dental, vision, and life insurance coverage startsday one18 paid time off days and 6 company holidays per year6% 401(k) company contribution each pay periodEmployee discounts, parental leave, and moreSafety shoes providedYou WillReport to a DC Supervisor or Process Manager and have regular interaction with other team members.Safely complete inbound and/or outbound warehouse tasks, e.g. unloading, sorting, labeling, replenishing, auditing, and packing, with strong attention to detailEnsure products are packed and shipped correctly to exceed customers' expectations for quality and delivery speedMeet safety, quality, productivity, behavior, attendance, and overtime requirements as neededOperate computerized scanning equipment and maintain a clean, safe, and organized work environment in compliance with OSHA and Hazardous Material requirementsPerform other tasks as directed by the leadership teamYou HaveComfort working on your feet with exposure to heat, cold, noise, and dust while working around moving equipment and elevated stationsHigh school diploma or equivalent and at least 18 years of ageAble to continuously lift, slide and lower packages up to 50 pounds and may frequently weigh up to 75 poundsMust be able to work at various elevated stations throughout the DC.Able to operate computerized scanning equipment.Able to meet productivity, quality, safety, and attendance requirements, including overtime as required.**For PIE operators: ability to operate warehouse vehicles, material handling equipment and powered industrial equipment, including Crown, Pacer, Reach Truck, Order Picker, Barrett and Turret TruckPreferred QualificationsPrevious warehouse, retail, or customer service experience in fast-paced environmentsGreat attention to detail, quality, and safetyWho We AreGrainger is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. We achieve our purpose, We Keep the World Working®, by serving more than 4.5 million customers with a wide range of products that keep their operations running and their people safe. Grainger also delivers services and solutions, such as technical support and inventory management, to save customers time and money.We’re looking for passionate people who can move our company forward. We have a welcoming workplace where you can build a career for yourself while fulfilling our purpose to keep the world working. We embrace new ways of thinking and recognize everyone is an individual. Find your way with Grainger today.DEI StatementGrainger is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Expand your career possibilities.Thank you for dedicating your time and talent to Lowe’s. We want to give you more opportunities to learn and grow, so if you find a position you’re interested in below, we encourage you to apply!Find Your Home to More Possibilities.All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need.As a Customer Service Associate/Loader, this means:• Being friendly, professional, and engaging customers to help answer questions.• Retrieving, loading, and replenishing merchandise.• Helping customers and staff move merchandise safely.The Customer Service Associate/Loader assists customers by loading merchandise into their vehicles.The Customer Service Associate/Loader also replenishes shelves for the next customers.Safety is critical because this associate lifts and moves merchandise for staff and customers frequently throughout his/her shift.Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.What We're Looking For• Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store.• Requires morning, afternoon and evening availability any day of the week.• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.• Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.What You Need To SucceedMinimum Qualifications• 6 months experience using a computer, including inputting, accessing, modifying, or outputting information.• 6 months experience using common retail technology, such as smart phones and tablets.• Ability to obtain sales related licensure or registration as may be required by law.Preferred Qualifications• 6 months retail experience.• 6 months experience as a Loader at any home improvement or hardware retailer.• 6 months experience working in any department at a Lowe's retail store.• 6 months retail merchandising experience, including performing Zone Recovery, stocking, down stocking, facing/fronting product, pricing, maintaining signage, and housekeeping.• 6 months experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles.Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Work Location Type: OnsiteWhy Join Our Team We’re hiring Distribution Center Associatesacross multiple shifts with full-time positionsavailable!Join our team at 8211 Bavaria Drive East, Macedonia, Ohio 44056.Shifts, Pay, and Benefits:Full Time Day Shift: Monday through Friday, 9:00 am or 10:00 amstart timesFull Time Day/Mid Shift: Monday through Thursday, 12:00 pm to 10:30 pm (4x10)Pay starting at $19.40/hourwith three raises in 12 months bringing your pay to $20.60/hour+$1/hour for powered industrial equipment (PIE) operators**Medical, dental, vision, and life insurance coverage startsday one18 paid time off days and 6 company holidays per year6% 401(k) company contribution each pay periodEmployee discounts, parental leave, and moreSafety shoes providedYou WillReport to a DC Supervisor or Process Manager and have regular interaction with other team members.Safely complete inbound and/or outbound warehouse tasks, e.g. unloading, sorting, labeling, replenishing, auditing, and packing, with strong attention to detailEnsure products are packed and shipped correctly to exceed customers' expectations for quality and delivery speedMeet safety, quality, productivity, behavior, attendance, and overtime requirements as neededOperate computerized scanning equipment and maintain a clean, safe, and organized work environment in compliance with OSHA and Hazardous Material requirementsPerform other tasks as directed by the leadership teamYou HaveComfort working on your feet with exposure to heat, cold, noise, and dust while working around moving equipment and elevated stationsHigh school diploma or equivalent and at least 18 years of ageAble to continuously lift, slide and lower packages up to 50 pounds and may frequently weigh up to 75 poundsMust be able to work at various elevated stations throughout the DC.Able to operate computerized scanning equipment.Able to meet productivity, quality, safety, and attendance requirements, including overtime as required.**For PIE operators: ability to operate warehouse vehicles, material handling equipment and powered industrial equipment, including Crown, Pacer, Reach Truck, Order Picker, Barrett and Turret TruckPreferred QualificationsPrevious warehouse, retail, or customer service experience in fast-paced environmentsGreat attention to detail, quality, and safetyWho We AreGrainger is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. We achieve our purpose, We Keep the World Working®, by serving more than 4.5 million customers with a wide range of products that keep their operations running and their people safe. Grainger also delivers services and solutions, such as technical support and inventory management, to save customers time and money.We’re looking for passionate people who can move our company forward. We have a welcoming workplace where you can build a career for yourself while fulfilling our purpose to keep the world working. We embrace new ways of thinking and recognize everyone is an individual. Find your way with Grainger today.DEI StatementGrainger is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Work Location Type: OnsiteAs a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a 2024 Glassdoor Best Place to Work and a Great Place to Work-Certified company, we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years.Why Join Our Team We’re hiring Distribution Center Associates(up to $20.40/hour to start)across multiple shifts with part-time positionsavailable! Join our team at 8211 Bavaria Drive East, Macedonia, Ohio 44056.Shifts, Pay, and Benefits:Part-Time Regular: Monday through Friday, 9:00a.m. to 2:00 p.m.Part-time Casual/Temporary: Monday through Thursday, 5:00 am - 10:00 am OR 9:00 pm to 2:00 amPay starting at $19.40/hourwith three raises in 12 months bringing your pay to $20.60/hour+$1/hour for powered industrial equipment (PIE) operators**Medical, dental, and vision coveragePaid time off and 6 company holidays per year6% 401(k) company contribution each pay periodEmployee discounts and moreSafety shoes providedYou WillReport to a DC Supervisor or Process Manager and have regular interaction with other team members.Safely complete inbound and/or outbound warehouse tasks, e.g. unloading, sorting, labeling, replenishing, auditing, and packing, with strong attention to detailEnsure products are packed and shipped correctly to exceed customers' expectations for quality and delivery speedMeet safety, quality, productivity, behavior, attendance, and overtime requirements as neededOperate computerized scanning equipment and maintain a clean, safe, and organized work environment in compliance with OSHA and Hazardous Material requirementsPerform other tasks as directed by the leadership teamYou HaveComfort working on your feet with exposure to heat, cold, noise, and dust while working around moving equipment and elevated stationsHigh school diploma or equivalent and at least 18 years of ageAble to continuously lift, slide and lower packages up to 50 pounds and may frequently weigh up to 75 poundsMust be able to work at various elevated stations throughout the DC.Able to operate computerized scanning equipment.Able to meet productivity, quality, safety, and attendance requirements, including overtime as required.**For PIE operators: ability to operate warehouse vehicles, material handling equipment and powered industrial equipment, including Crown, Pacer, Reach Truck, Order Picker, Barrett and Turret TruckPreferred QualificationsPrevious warehouse, retail, or customer service experience in fast-paced environmentsGreat attention to detail, quality, and safetyWe are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.We are committed to fostering an inclusive, accessible environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment. With this in mind, should you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance.