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Full Time
10/1/2024
Cleveland, OH 44113
(4.2 miles)
Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s staff, employees, and business relationships. Here, we believe there’s not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there’s a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We’ll give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show! At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commuteit matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. Essential Functions Strategy and Planning Review and analyze existing solution effectiveness and efficiency and develop strategies for improving or leveraging these systems.Benchmark, analyze and make recommendation for improving current and future implementation methods and practices.Facilitate and oversee development of internal team goals.Support the growth and development of team members and leaders.Ensure a detailed succession plan is in place for both individuals and skills to ensure sufficient staff depth is in place to meet the needs of the business.Push creative thinking beyond the boundaries of existing industry practices and client mindsets.Lead and liaison with Enterprise Data and Insights (ED&I) and Digital Technology teams to ensure alignment across portfolios.Partner with business leadership regarding risks, objectives, and process improvements. Actively engage business management to ensure business needs and expectations are met.Work with management to generate quarterly work plans including estimation of time and resource allocation for proposals to support business initiatives.Develop wants/needs for the annual budgeting process in projects, operations, and support.Determine staffing and skills requirements. Acquisition and Deployment Assist the business and applications teams in alignment of key projects.Coordinate feasibility studies for software and system products under consideration for purchase, and give advice based on findings.Provide guidance concerning business implications of development projects.Guide and oversee project and design reviews to evaluate and ensure that the design being applied meets policies, principles, and standards.Communicate effectively with internal partners and customers to deliver requirements.Guide and oversee the IT organization standards for process management.Guide and oversee departmental processes and procedures in support of team goals. Operational Management Apply Solution Architecture frameworks and practices.Ensure consistent solution design practices and principles across all implementations.Maintain relationships with key consumers of data engineering services and address concerns as they arise.Provide guidance on standards and implementation requirements for supported solutions.Develop and maintain understanding of key processes, schedules, cycles, profiles, etc. for the technical systems in use by business.Develop solutions to leverage SaaS platform functionality and suggest process improvements.Provide regular, clear, and consistent communication (written and oral) on the status of projects, issues, and deliverables to representatives from the partner/vendor.Manage and oversee staffing, performance and resource management.Define and implement strategic direction of the team.Set employee objectives, monitor and evaluate performance and provide feedback and mentoring.Create and maintain development plans for each team member, including training, skills assessment, goals, and career planning. Manage personal growth objectives for the teamManage team organizational structure with team vision, goals, and defined roles and responsibilities.Develop management dashboards to ensure tasks are completed timely and effectively.Manage, develop and mentor team members toward the building of a strong team.Apply resourceful and decisive decision making to achieve goals. Incidental Functions Assist with various projects as may be required to contribute to the efficiency and effectiveness of the work.Prepare and lead presentations as requested.Research or prototype new tools and/or technologies.Lead internal teams/task forces on initiatives as assigned.Assist with other projects as may be required to contribute to the efficiency and effectiveness of the group and other business/technical entities.Responsible for hiring activities and fulfilling affirmative action obligations and ensuring compliance with the equal employment opportunity policy.Maintain current knowledge of the technology workspace in terms of current state, future possibilities, forthcoming technologies, and their relevance and impact.Formal Education & Certification Bachelor’s degree (or foreign equivalent) in a Computer Science, Computer Engineering, or Information Technology field of study (e.g., Information Technology, Electronics and Instrumentation Engineering, Computer Systems Management, Mathematics) or equivalent experience. Knowledge & Experience 12+ years of IT experience.8+ years of experience managing a team of direct reports. 5+ years of experience with SQL, (specifically, but not limited to, PostgreSQL, T-SQL, PL/SQL, SNOWSQL).5+ years of experience with designing, building and implementing applications, system integrations, and web servicesin an international/global environment.3+ years of experience with server-side scripting and programming in a Linux environment (primarily bash shell)3+ years of experience using data warehouse ETL tools (specifically IICS, Fivetran/HVR, Oracle Data Integrator (ODI))Strong knowledge of Data Engineering to ensure effective and optimal solution design, deployment and support of processes.Strong understanding of common database (Oracle, Snowflake) technologies including performance, tuning, and optimization.Proven ability to champion adoption of best-in-class Data engineering practices (Data virtualization, Devops, test automation etc)Proven ability to drive adoption of agile practices throughout data engineering development teams.Strong data manipulation skills and experience with data warehouse ETL tools and processes.Deep expertise of design, planning, management, maintenance, and support of Cloud Technologies such as Azure and Snowflake is required. AWS, GCP preferred but not required.Good understanding of Business Intelligence Tools (MicroStrategy, Tableau, BOBJ).Advanced knowledge on the support of various component and configuration items. Experience in leading at least three (3) cross functional projects as a Team Lead or Project Manager. Preferred Knowledge Exposure/ experience with developing and integrating with Cloud based applications.Strong experience in project management and system architecture methodologies preferred.Knowledge of vendor software integration and interaction patterns preferred.Knowledge of applicable data privacy practices and laws.Exposure/ Experience with DevOps practicesUnderstand and execute the IT processes of Incident Management, Problem Management, Change Management, and Configuration Management. Personal Attributes Exceptional ability and initiative to learn and research new concepts, ideas, and technologies quickly.Exceptional systems/process orientation with demonstrated analytical thinking, organization skills and problem-solving skills.Strong ability to facilitate meetings and follow up with resulting action items.Ability to prioritize and execute tasks in a high-pressure environment.Ability to work effectively in a multi-cultural environment, and to lead and influence cross-organizationally with and without direct authority.Exceptional ability to effectively move forward on tasks even with ambiguous or changing requirements.Ability to work in a team-oriented, collaborative environment.Well organized and able to manage multiple and changing priorities.Ability to facilitate meetings and follow up with resulting action items.Attentive to details with focus on multitasking and the application of resources required to achieve goals.Strong leadership skills with an ability to manage others to achieve results and exceed expectations.Ability to collaborate with business and technical resources to understand and develop solutions that meet business requirements, translating strategy and objectives.Commitment to fostering a culture of inclusion and diversity This position is not eligible for sponsorship for work authorization now or in the future, including conversion to H-1B visa. This position is eligible to work in the office three days a week and has the option to work remotely two days a week.
Full Time
9/13/2024
CLEVELAND, OH 44106
(5.6 miles)
Unit Description: Precise. Reliable. Powerful. Join a team as innovative as the technology we manage.Sodexo at University Hospitals has a great opportunity for HTM Cybersecurity Program Manager with previous Healthcare and Hospital experience located in Cleveland, OH to support at least 19 of the University Hospitals campuses.Founded in 1866, University Hospitals serves the needs of patients through an integrated network of 21 hospitals (including five joint ventures), more than 50 health centers and outpatient facilities, and over 200 physician offices in 16 counties throughout northern Ohio.University Hospitals provides compassionate care for more than a million patients a year – one patient at a time. Guided in this work by core values of Service Excellence, Integrity, Compassion, Belonging and Trust. Setting the highest standards for quality and patient safety and have received prestigious awards and recognition for high-quality care, a personalized patient experience, and the latest in medical and research innovations.Position Summary:Oversees the implementation and sustainment of a highly complex cybersecurity program in alignment with the Sodexo enterprise cybersecurity strategy. Leads stakeholder engagement through various hospital leaders such as IT, Security, Clinical Executives, Quality, and Internal Audit. Is accountable for meeting and reporting on program metrics and KPIs as defined by the customer and the enterprise cybersecurity strategy. Maintains clear alignment to the Director of Cybersecurity and escalates risks or blockers as appropriate. May be responsible for assembling teams, assigning individual responsibilities, identifying appropriate resource needs, and developing schedule to ensure timely completion of program initiatives.Leads the design and management of highly complex technology solutions for multiple hospitals within an account that incorporate clinical, operational, and technical requirements. Applies systems engineering principles to solve problems and protect the organization from risks in real-time. Leverages deep expertise in clinical workflows, medical technology, IT, and cybersecurity to advise technology decisions that ensure optimal patient safety and business outcomes. Is primarily responsible for leading cybersecurity initiatives and management of cybersecurity tools.Primary Duties & Responsibilities–Stakeholder Management – ability to build positive relationships with stakeholders, mapping of stakeholder motivators and sentiments, ability to translate stakeholder feedback into actions, ability to align goals and strategy across a matrixed environmentExecutive Level Presentation Skills – ability to prepare presentation material for an executive audience, confident presentation and communications, ability to facilitate executive stakeholders, ability to drive results from executive meetingsAccountability – willingness to own a strategy and execution, including the need to drive continuous improvement and advancementBusiness Acumen – understanding of healthcare as a business, ability to define and monitor metrics, deep understanding of hospital procurement processes, basic understanding of hospital finances, ability to tie program metrics to hospital metricsTranslation of Data into Strategy – ability to develop core components of a robust strategy with minimal direction, connection of data evidence & outcomes to progress towards a defined goals, adjust strategy based on data, identify opportunities for improvement or pivotAudit & Performance Improvement – familiarity with technical audit protocols and best-practices, ability to effectively manage audit process, translation of audit findings into overall audit results, ability to assess audit artifacts and evidence, communication of audit results, development of corrective action plans****A valid driver’s license and acceptable driver’s license record check is required.****Is this opportunity right for you Working in Healthcare Technology Managementfor Sodexo, you will partner with ourHealthcare clients to manage their clinical technology needs. Together, we provide leadership and expertise for their business, patients, residents and the staff who care for them. At Sodexo, we improve the Quality of Life of all those we serve.If you share these values, apply today!Please learn more about University Hospitals at:https://www.uhhospitals.org/Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.Working for Sodexo:How far will your ambition, talent and dedication take you Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.Not the job for you At Sodexo, we have HTM positions at numerous client locations across the United States.Continue your search for HTM jobs What We Offer: Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:Medical, Dental, Vision Care and Wellness Programs401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire. Qualifications & Requirements: Basic Education Requirement: Bachelor’s degree or equivalent experienceBasic Management Experience: 3 yearsBasic Functional Experience: 5 yearsSodexo is an EEO/AA/Minority/Female/Disability/Veteran employer
Full Time
9/29/2024
Brecksville, OH 44141
(9.0 miles)
What you will doBusiness Development Director - Energy Solutions position is part of our Sustainable Infrastructure business at Johnson Controls. We are seeking a seasoned sales professional with a proven track record of success selling performance contracts for commercial buildings, which results is reducing energy costs for our customers. Come join our successful team.Under general direction, responsible for the sale of large, complex, bundled offerings with guaranteed savings to high potential, solution sales customers at the C-level. Promote the JCI value proposition at the executive level (C-level) by providing solutions to the customer’s business and financial challenges. Builds and manages long term customer relationships/partnerships with key and target building owners. Responsible for customer satisfaction. Executes the sales process to aid in cultivating and managing long-term relationships and in seeking out, qualifying and closing new sales and guaranteed savings opportunities. Positions renewable service agreements and guaranteed savings as the foundation of managed account relationships. Utilizes sales tools to plan and document progress as well as increase business opportunity in accounts. Leverage monthly checkpoints to gain progressive commitments from the customer. Seeks to expand the depth and breadth of offerings within that account. Select account team on key and target customers. Focused in a vertical market.How you will do itSells, with minimal supervision, the JCI offerings persuasively, persistently and confidently to building owners and owner representatives at the C-level while reaching optimal profit levels. Particularly focusing on selling performance contracting while ensuring that we achieve maximize share of customers business. Focuses on demonstrating value at the executive level by providing solutions to business and financial challenges as well as working through gateways to achieve joint planning status. Sells, renews and expands renewable service agreements, including multi-year agreements, to both new and existing customer.Builds partnering relationships with the economic buyer, owner or owner representatives responsible for the decision making process to drive the solution sales of JCI offerings. Manages ongoing sales process, develops relationship, responds to and anticipates customer needs. Actively listens, probes and identifies concerns. Understands the customer's business and speaks their language. Demonstrates financial and business acumen to develop credibility, loyalty, trust and commitment.Seeks out, targets and initiates contact with prospective customers. Develops network of contacts. Understands and leverages sales process checkpoints as well as demonstrates evidence of gaining small trial closes and commitments. Qualifies and assesses potential customers. Refers leads to other business segments.Addresses customer's financial, business, operational and environmental objectives, needs and requirements. Recommends solutions that match the customer’s business and financial challenges. Differentiates JCI services and products from competitors based on business benefits and knowledge of competitor’s business strategies.Maximizes assigned Project Development Engineering resources effectively and efficiently. Ensures the customer and JCI receive maximum value from dedicated and assigned resources. Engages appropriate sales support resources determined by the JCI sales and business process, including COE (construction management services), energy and operational engineering and technical support, financial and legal resources, etc.Effectively writes, presents and communicates proposals. Secures major opportunities through the use of financial agreements. Negotiates value, addresses resistance when demonstrated, and closes the sale.Utilizes applicable sales tools effectively (Salesforce, Account Management, Account Plan and TAS) to plan and document progress as well as increase business opportunity in accounts. Leverages JCI sales process monthly checkpoints to gain progressive commitments from the customer. Manages the sales process steps of the pipeline with a focus on completing the Opportunity Action plan and meeting the milestones in the customer’s buying process.Leads the sales team by building and fostering team relationships to ensure customer satisfaction. Solicits support from and communicates effectively with internal staff. Develops relationship with Systems and Service sales organization to exceed customers' expectations. Owns and facilitates the customer relationship particularly when selling Performance Contracting initiatives.Acts as the customer’s advocate in interactions with the JCI organization to ensure the customer obtains the best value from the JCI offerings. Sets appropriate customer expectations on JCI product and service offerings. Participates in final project inspection. Ensures that the customer is trained and oriented to system operation or the value of services delivered.Assists in the development of the team or Area Office Solution sales and marketing plans and strategies. Aides in the implementation of these strategies and action plans. Targets new customers based on vertical market strategies.Keeps management informed of progress and account status. Knows when to call for assistance from upper management to keep the sales process moving.Attends and presents at trade show. Participates in professional organization.What we look forBachelor’s degree in business, engineering, or related discipline required. MBA preferred. A minimum of five to seven years of progressive field sales experience at the C-level. Prefer someone with experience selling energy solutions performance contracts and a background selling into the Government/higher education verticals. Excellent initiative, and interpersonal communications skills. Demonstrated ability to influence the market at key levels. Ability to travel 50%.Who we areJohnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou.HIRING SALARY RANGE: $129,400 - $194,500 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. For details, please visit the Employee Benefits tab on our main careers page at https://www.johnsoncontrols.com/careersJohnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
Full Time
10/1/2024
Cleveland, OH 44113
(4.2 miles)
The DevOps Engineering Platform Manager is responsible for multiple Delivery & Release Engineering Platforms and the team supporting them. The role strongly focuses on creating, maintaining, and enhancing modular DevOps platforms that product delivery, platform, and support teams can consume in various ways. Platforms and capabilities driven through this role and the team include Source Code Management (SCM), Continuous Integration & Continuous Deployment (CI/CD), Infrastructure as Code (IaC), Containerization, Package & Artifact Management, Release Management, Test Automation, Observability, and Agile Work Management. The role includes responsibility for DevOps adoption, proactive performance tuning, capacity planning, and driving continuous improvement. The DevOps Platform Manager builds and mentors a team of engineers who provide technical direction lead the adoption of modern cloud technologies and DevOps processes and keep critical DevOps platforms operating at a high level of performance and availability. The DevOps Engineering Platform Manager will have a broad range of technical knowledge. They will manage a team that supports multiple projects and divisions and provide consultative technical leadership across the organization, from strategic decision-making to project planning to governance and oversight. The manager's inquisitiveness drives change, innovation, continuous improvement, and adoption of DevOps tools and techniques. Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. TheCompany therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’sstaff, employees, and business relationships. Here, we believe there’s not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there’s a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We’ll give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show! At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commuteit matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. Essential Functions Strategy & Planning Creates vision and strategy for delivery of feature-rich DevOps platforms, shaped by input from various stakeholders, including application and infrastructure delivery teams.Performs research and maintains awareness of industry trends, tools, and modern software development techniques.Develop strategies for increasing ROI across strategic platforms.Develop strategies and frameworks for DevOps adoptionEstablish processes and standards forcapacity and scalability planning efforts.Ensure inclusion of Security in DevOps platforms and that all systems comply with Cybersecurity policies and standards.Foster a culture of collaboration and innovation; identify and drive automation opportunities.Implement strategies for optimal platform & tool usage.Lead the team in designing, configuring, operating, and maintaining secure and scalable platform and software infrastructure.Determine staffing and skills requirements. Acquisition & Deployment Utilize governance processes to prioritize and define work to be accomplished. Define, track, and publish metrics to show accomplishments and work performed.Make budget recommendations for team and platform needs and prepare presentations to senior management.Work closely with DevOps leadership, product & platform teams, stakeholders, and other delivery teams to ensure technology solutions meet business objectives.Review project requests describing Delivery & Release Engineering needs to estimate the time and effort involved.Plan, coordinate, and implement security measures to safeguard information against accidental or unauthorized damage, modification, or disclosure. Operational Management Foster a culture of continuous learning & improvementDevelop practices and identify tools for proactive performance tuning.Develop standard methodologies for capacity planning to aid work requests.Mentor the team on DevSecOps, focusing on producing high-quality, reusable automation adopting industry and Sherwin DevSecOps standards.Guide troubleshooting efforts to resolve issues affecting enterprise DevOps platforms.Conduct and facilitate knowledge transfer sessions for technical development.Conduct activities like staffing, performance, and resource management.Set employee objectives, monitor and evaluate performance, and provide feedback and mentoring.Create and maintain development plans for each team member, including training, skills assessment, career planning, and goal planning.Manage personal growth objectives for the team.Manage, develop, and mentor direct reports toward building a performant team. Incidental Functions Develop and understand critical processes, schedules, cycles, profiles, etc., for the technical systems in use.Provide regular, clear, and consistent communication on the status of initiatives, issues, and deliverables.Provide guidance/assistance with various efforts as required.Work outside the standard office 7.5 hours workday as required.Maintain current knowledge of the technology workstream regarding current state, future possibilities, forthcoming technologies, and their relevance and impact.Engage in Proof-of-Value scoping in evaluating new technologies and present findings.Coordinate and assist with disaster planning/mitigation/recovery.Participate in hiring activities, adhering to affirmative action obligations and ensuring compliance with equal employment opportunity standards.Position Requirements Formal Education & Certification Bachelor’s degree (or foreign equivalent) in a Computer Science, Computer Engineering, or Information Technology field of study (e.g., Information Technology, Electronics and Instrumentation Engineering, Computer Systems Management, Mathematics) or equivalent experience. Knowledge & Experience 12+ years of IT experience.6+ years of experience managing direct reports.6+ years of experience supporting DevOps toolchain platforms such as SCM, CI/CD, IaC, Containerization, and/or Package Management.Experience implementing and owning DevOps/Platform Engineering technologies, strategies, tools, and practices (SCM, CI/CD, IaC, Containerization, and/or Package Management)Experience designing, executing, and supporting practices around SCM, CI/CD, IaC, Containerization, and/or Package ManagementExperience working with Linux, containers, and KubernetesExperience developing documentation and presenting technical solutions to management, functional, and technical teams. Preferred Knowledge & Skills Experience with Azure and/or AWS cloud offerings.Experience with GitHub, Jenkins, Terraform, Docker, Artifactory, Sonar, LaunchDarkly, and/or equivalent platforms.Experience with Agile development and release methodologies. Personal Attributes Demonstrated leadership ability.Excellent analytical, conceptual, and problem-solving abilities.Highly responsive and alert to new learning opportunities, growth, and development of technical, interpersonal, and business skills.Motivated and competent to develop objectives and timelines to accomplish goals.Well-organized and able to manage multiple and changing priorities.Strong leadership skills with an ability to manage others to achieve results and exceed expectationsUse logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or problem approaches. This position is not eligible for sponsorship for work authorization now or in the future, including conversion to H-1B visa. This position is eligible to work in the office three days a week and has the option to work remotely two days a week.
Full Time
9/13/2024
Independence, OH 44131
(3.0 miles)
CONQUERING CYBERSPACEWith the constant evolution of today’s technology, information and communications can be optimized like never before. Responsible for a wide range of weaponry, training and intelligence efficiencies, Cyberspace Operations Officers are the foremost experts on the vast world of cyberspace. From computerized, satellite and airborne communications to postal operations and tracking systems, these irreplaceable assets play a critical role in planning missions and ensuring the effectiveness of our cyberspace capabilities.REQUIREMENTSYou must meet several requirements before joining the Air Force. These concern your background, overall health and other standards set by the Air Force, Department of Defense and federal law.Minimum EducationBachelor’s degree with a focus in computer and information sciences, engineering, mathematics, computer science, management information systems or other related disciplines QualificationsKnowledge of electronics theory, information technology, telecommunications and supervisory and control systems including cryptography, vulnerability assessment and exploitation techniquesCompletion of Undergraduate Cyberspace training and mission qualification training in specialty areaCompletion of a current Single Scoped Background Investigation (SSBI)Completionof Officer Training School (OTS), AirForce Academy (AFA) or AirForce Reserve Officer Training Corps (AFROTC)Must be between the ages of 18 and 42
Full Time
10/1/2024
Cleveland, OH 44113
(4.2 miles)
The Store Computer Operations (SCO) Help Desk Supervisor is responsible for overseeing the level one support team for PSG and PCG retail locations in the US and Canada, ensuring the resolution or escalation of end-user incidents to either development or other support groups. Scope of support includes the stores’ IT ecosystem, including software, hardware, infrastructure, and related technology. This individual is responsible for overseeing the help desk staff and ensure that end users are receiving the appropriate assistance delivered in a timely manner as defined in Help Desk Standard Operations Manual. This includes the responsibility of managing all procedures related to the identification, prioritization, and resolution of end user help requests, including the monitoring, tracking, and coordination for department functions. Here, we believe there’s not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there’s a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We’ll give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show! At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commuteit matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. Essential Functions Strategy & Planning Establish, document, and promote team standards with regards to help desk operational support.Compile and recommend wants/needs for the annual budgeting process.Assist in determining staffing and skills requirements.Proactively mentor the team in processes, best practices, and technical administration techniques. Development & Deployment Manage incoming requests for services and as appropriate, delegate work to help desk personnel, professional apprentices, or request services from other technical resources.Interface with all business functions and establish/maintain support service levels with users to ensure support transitions are effective and efficient. Operational Management & Optimization Create and monitor performance management plans that address operational initiatives including associated metrics and deliverables.Create and manage relevant, timely and effective communications paths.Oversee the resolution of technical issues assuring support is provided on a timely basis.Set employee objectives, monitor and evaluate performance and provide feedback and mentoring.Participate in supporting all users ensuring that the level of customer service provided meets or exceeds management’s expectations and departmental goals and objectives.Proactively evaluate potential service level problems.Routinely identify and deliver to management, metric measurements as related to services provided.Ensure satisfactory staffing exist on teams.Prepare and conduct employee performance reviews for assigned help desk personnel, interns, and professional apprentices.Create and maintain development plans for each team member, including training and skills assessments Incidental Functions Prepare and lead presentations as requested.Provide training and documentation for supported applications.Provide help desk support as needed.Assist with other projects as may be required to contribute to efficiency and effectiveness of the work.Attend, and periodically lead meetings in participation with the team.Responsible for the hiring activities and fulfilling affirmative action obligations and ensuring compliance with the equal employment opportunity policy.Minimal travel, up to 5% may be required.Work outside the standard office 7.5 hour workday may be requiredFormal Education & Certification Required Bachelor’s Degree (or foreign equivalent) or in lieu of a degree, at least 5 years of experience in the field of Information Technology or Business (work experience or a combination of education and work experience in the field of Information Technology or Business). Knowledge & Experience 5+ years IT experience.5+ years of progressive help desk experience providing support in a technical support environment including leadership responsibilities.3+ years developing documentation, white papers and presentations suitable for peers and immediate management.Experience supervising a call center team, including creating and delivering performance appraisals preferred.Ability to prioritize workload and adapt to new processes and procedures in a fast-paced operational environment.Experience using and administering help desk ticketing system with a proven understanding of industry best practicesExperience understanding all client expectations and ability to execute at the highest level.Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Fundamental experience generating activity status and metrics reports preferred. Personal Attributes Strong written and oral communications skills.Proven ability and initiative to learn and research new concepts, ideas, and technologies quickly.Strong systems/process orientation with demonstrated analytical thinking, organization skills and problem-solving skills.Ability to work in a team-oriented, collaborative environment.Ability to quickly pick up new tools and technologies.Willingness and ability to train and teach others.Ability to facilitate meetings and follow up with resulting action items.Ability to prioritize and execute tasks in a high-pressure environment.Strong presentation and interpersonal skills.Ability to work effectively in a multi-cultural environment, and to lead and influence cross-organizationally with and without direct authority.Ability to effectively move forward on tasks even with ambiguous or changing requirements
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Full Time
10/1/2024
Independence, OH 44131
(3.0 miles)
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Full Time
10/1/2024
Independence, OH 44131
(3.0 miles)
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