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Full Time
9/29/2024
North Lima, OH 44452
(40.3 miles)
Req ID:445855Address: 10727 Market Street North Lima, OH, 44452Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program* Paid Time Off * Flexible Scheduling * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring Immediately Welcome to Love’s!Restaurant Assistant Managers play a key role in ensuring the smooth and efficient operation of our restaurant. You will assist in leading staff, managing processes, and executing strategies to enhance sales and customer satisfaction. With opportunity as our greatest benefit and a dynamic team environment, this role is ideal for individuals passionate about the restaurant industry and ready to make a difference. Job Functions:Ensure a safe, clean, and well-maintained facility through facilities and equipment maintenance along with adherence to proper food safety procedures.Drive sales of products and services through efficient ordering, stocking, inventory management, and food preparation.Assist the Restaurant Manager with proper task execution and completion, schedule and cash integrity, and complete daily, weekly, and monthly reporting.Work with the team to prepare and package customer orders in a timely manner to maximize customer service expectations and results.Understand financial reporting to include analyzing profit and loss statements and affecting change to capture and capitalize on opportunities.Collaborate with Restaurant Manager in the efforts of talent acquisition.Experience:Ability to work various shift times to include days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.1+ years restaurant management experience.1+ years managing operations with an annual sales volume of $1+million.1+ years affecting and deciphering budgets and P&L statements.1+ years supervising and training 5-10+ employees.Intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel.A valid driver’s license and ability to successfully complete a pre-employment background check and drug screening.Skills and Demands:Excellent communication and interpersonal skills with a customer satisfaction focus.Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment.Strong organizational and multitasking abilities with attention to detail.Effective teamwork skills.Physical Demands: Regular talking and hearing. Active involvement requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. Frequent lifting/moving of items over 75 pounds. Specific vision abilities required. Our Culture:Come see why Love’s Travel Stops and Country Stores was recognized by Indeed as the winner of the Better Work Award in 2023.Love’s Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans encouraged to apply.Love’s has been fueling customers’ journeys since 1964. Innovation and perseverance continue to lead the way for the family-owned and -operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe. The company’s core business is travel stops and convenience stores with more than 630 locations in 42 states. Love’s continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers. Giving back to communities Love’s serves and maintaining an inclusive and diverse workplace are hallmarks of the company’s award-winning culture. The Love’s Family of Companies includes:Gemini Motor Transport, one of the industry’s safest trucking fleets.Speedco and Love’s Truck Care, the largest oil change and preventive maintenance and total truck care network.Musket, a rapidly growing, Houston-based commodities supplier and trader.Trillium, a Houston-based alternative fuels expert.TVC Pro-driver, a commercial driver’s license (CDL) protection subscription service.
Full Time
10/4/2024
Cleveland, OH 44124
(44.3 miles)
We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining CDS, an Advantage Solutions Company, means joining a network of 65,000 teammates serving 4,000+ brand and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career.In this role, you will primarily promote sales by preparing and introducing Costco members to food and beverage products through sampling. Additionally, you will provide support to management as needed. This exciting role in the retail industry allows you to interact with shoppers and introduce them to new products. What we offer:Competitive wages; $16.00 per hourGrowth opportunities abound - We promote from withinNo prior experience is required as we provide training and team support to help you succeedAdditional hours may be available upon requestWe offer benefits that can be customized to meet your family's needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate PerksNow, about you:*You're 18 years or olderAvailable to work 2-3 days a week including 1 weekend dayAre comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing mannerCan lift up to 40 lbs. on a regular basis and stand for up to 6 hours Are comfortable preparing, cooking, and cleaning work area and equipment Have reliable transportation to and from work locationIf this sounds like you, we can't wait to learn more about you. Apply Now! Don't want to wait Open interviews are every Thursday from 1pm - 4pm at the warehouse location, let the Costco greeter know you are here to see the CDS team!
Full Time
10/1/2024
Willoughby, OH
(41.6 miles)
Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always encouraging. Each shift is a new opportunity to Discover Different.Opportunity: Contribute To The Growth Of Your CareerResponsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store. Role models exceptional customer service.Creates a positive internal and external customer experiencePromotes a culture of honesty and integrity; maintains confidentialityOrchestrates truck delivery, prioritizing the processing of merchandise onto the sales floorTrains and mentors Associates on established merchandising and processing principlesEnsures merchandise is properly tagged, hung, secured, and codedCommunicates with the Coordinator on Duty to ensure efficient flow of goods to sales floorEnsures Associates complete tasks and activities according to store plan; prioritizes as neededMonitors productivity of team and coaches as necessaryOrganizes and rotates back stock for easy replenishmentMaintains and upholds merchandising philosophy and signage standardsMaintains all organizational, cleanliness and recovery standards for the backroom areaEnsures compliance with recycling and, where applicable, hazardous waste programsCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updatesProvides and accepts recognition and constructive feedbackPartners with Management on Associate training needs to increase effectivenessEnsures adherence to all labor laws, policies, and proceduresPromotes credit and loyalty programsSupports and participates in store shrink reduction goals and programsPromotes safety awareness and maintains a safe environmentOther duties as assignedWho We Are Looking For: You!Able to work a flexible schedule, including nights and weekendsSuperior communication and organizational skills with attention to detailCapable of multi-taskingAble to respond appropriately to changes in direction or unexpected situationsTeam player, working effectively with peers and supervisorsCapable of lifting heavy objects with or without reasonable accommodationAble to train others1 year retail and 6 months of leadership experienceBenefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.This position has a starting pay range of $13.00 to $13.50 per hour.Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.Applicants with arrest or conviction records will be considered for employment.At TJ Maxx there’s so much potential to discover something new. A new day means new merchandise, and a fresh chance to reinvent retail. Discover Different means that we want you to bring your whole self and your sense of style to work with you every day - just as Associates do throughout the entire TJX family, which includes Marshalls, HomeGoods, Sierra, and Homesense.Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Full Time
9/22/2024
Willoughby, OH 44094
(39.8 miles)
When you join our team, you’ll enjoy extra savings with a 20% discount on almost everything in store – even food! And a 30% discount on Indoor and Outdoor furniture. Additional benefits include a same day pay option (hourly associates only), discounts on Apple products, Verizon, AT&T services, and more! For More information about benefits, see https://www.biglots.com/corporate/careers/benefits.Primarily responsible for freight processing and merchandising functions within the store and is accountable for merchandising and storeroom organization standards. Leads, directs, and at times, actively participates in various aspects of the merchandising process, including freight prep, truck unload, stocking, re-lays, financial management, and inventory control. When serving as Manager on Duty, leads and provides direction to store associates performing all cashiering, customer service, recovery, and furniture-related activities on the sales floor. Works collaboratively with store leadership to drive overall store performance.1. Leads and directs activities related to truck unload, freight flow, backroom organization, ticketing merchandise, stocking shelves, and reconciliation of inventory transactions according to operational and merchandising standards.2. Leads and supervises the freight team.3. Establishes plans to accomplish merchandising initiatives and achieve defined goals.4. Utilizes company tools, reports, and feedback to effectively analyze trends and refine plans.5. Ensures that the appearance of the store’s interior and exterior are maintained to standards, primarily regarding merchandise presentation and signage.6. Ensures that price changes and signage are correctly reflected on sales floor.7. Participates in the interviewing, selection, hiring, and training of associates in collaboration with store leadership. May complete performance evaluations as directed.8. Administers appropriate disciplinary action to associates, including recommendations for termination, in partnership with the store leadership and in accordance with company guidelines.9. Assists with store scheduling and payroll processes on a daily and weekly basis.10. Serves in the Manager on Duty role as needed including opening and closing the store. When serving in this role, provides leadership and direction to floor associates and ensures that store, merchandising, and customer service standards are continuously met, including merchandise presentation, signage, recovery, and cleanliness. Drives the customer experience and ensures resolution of customer issues.Qualification1. High School Diploma, GED, or equivalent work experience required. Must be 18 years of age.2. Minimum three years retail management experience preferred.3. Strong organizational, communication, leadership, presentation, and interpersonal skills required.4. Strong decision-making and problem resolution skills required.5. Ability to lift, carry, push, and pull a minimum of 50 pounds required. Ability to unload freight, to move product on and off store shelves, to walk, stand, bend, stoop, or kneel for long periods of time, and to move freely throughout store on a continual basis required.6. Availability to work a variable schedule of at least 40 to 45 hours per week, including nights, weekends, and holidays required.7. Ability to travel between stores with some overnight stays required.8. Demonstrated visual merchandising skills required.9. Basic English literacy, math, and PC skills required.We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Full Time
10/1/2024
Bainbridge, OH 44202
(41.4 miles)
Overview: Waterway is hiring for its renowned Manager Training and Development Program in the Cleveland Area.You don’t have to sit at a desk to earn good money and learn how to effectively manage and run a business. You can do that while being active and outdoors as a Manager at Waterway Carwash. Our Learn to Lead® Manager Development Program teaches you how to run our business so that you can run any business.Successful Managers are highly motivated people who desire to work where they can get high-quality business and people management experience, where hard work is recognized, and where there is a clear-but path to advancement. Waterway Carwash is that place! We look for energetic leaders with the ambition and leadership skills to fast-track their way through our highly structured Learn to Lead® Manager Development Program as they continue their growth.Waterway’s Learn 2 Lead Management Development Program, the “L2L” is one-of-a-kind:Highly structured – distinct levels with defined training and objectives - you always know exactly what you need to do to get promoted!Mentored every step of the way - we help you get better every day.Learn how to run a Waterway location (OR ANY BUSINESS!),and fast-track up the VERY TALL Waterway ladder!Be one of the managers running the location and leading a large team of hourly team members.Learn to lead! Be the coach! Be the mentor! Be the role model! Be the boss!Target Compensation (based on 45 hours per week):$50,000 year one. $55,833 year two. $61,167 year three.Paid per hour - the more you work the more you get paid!Typical schedule is 45 hours each week (5 working days and 2 days off)Benefits & Perks:Paid Time Off (PTO) - up to 12 days earned the first year.Medical Benefits – Health, Dental, and Vision Insurance coverage starts within 60 days.Long-term Investment Matching ProgramCollege Tuition Assistance Program – continuing your education Up to $4,000 in tuition expenses covered.Very generous Referral Bonus ProgramCasual Waterway Manager uniforms provided.Stay active in an outdoor, fast-paced work environment (NOT a desk job!)FREE CAR WASHES & FUEL DISCOUNTSManagers in the L2L may work at any of our 5 Cleveland area Waterway Locations:Aurora / Solon - 7010 N Aurora Rd, Aurora, OH 44202Hudson - 5611 Darrow Rd, Hudson, OH 44236Parma (Waterway Express) - 7200 Brookpark Rd, Cleveland, OH 44129Pepper Pike - 30299 Chagrin Blvd, Pepper Pike, OH 44124South Euclid (Waterway Express) - 2128 Warrensville Center Rd, Cleveland, OH 44121 Responsibilities: While completing the L2L® training program, Waterway Managers have a variety of responsibilities running the store:Provide excellent customer service:Lead by example in delivering outstanding customer service. Positively and enthusiastically greet customers, identify needs, and sell car wash services, memberships, and other services. Identify, address, and correct any customer concern or dissatisfaction.Build customer satisfaction, repeat business, and loyalty through delivery of great service and a positive customer experience.Effectively manage daily operations, lead and manage team to meet customer expectations.Maintain a safe, clean, and organized environment to ensure a positive visit for every customer including but not limited to: Outside areas: gas pump islands, payment terminal, entrance to tunnel, and customer waiting areas.Manage daily operations:Coordinate daily store production through planning and execution. Staff store based on forecasted business needs and adjust in response to changes in demand.Ensure store is opened and staffed correctly. When closing, ensure that all closing procedures are followed, and all assets are adequately secured.Maintain high service standards by managing quality and customer service standards. Perform quality checks to verify results, coach team to improve results, identify trends and recommend improvements.Complete all required administrative tasks punctually and accurately.Respond to and effectively resolve customer and employee concerns and issues. Troubleshoot equipment breakdowns or failures. Monitor and manage store inventories.Complete regular audits and ensure the store meets appearance and safety standards.Lead, manage, and supervise employees:Provide daily direction and coaching to employees to enhance performance and employee satisfaction.Coach, mentor, and develop employees. Provide effective orientation, training, and feedback to develop employees.Create and maintain a positive, professional, and safe work environment that is in alignment with Waterway’s culture, mission, and core values.Create weekly employee schedules that ensures sufficient labor coverage for all key positions, meets business demands, and the needs of employees.Perform other safety, cleaning, and maintenance tasks as needed.Be trained and able to perform essential functions of all hourly positions.Support, enforce, and follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety. Report any damage or injury report in a timely manner, following all established procedures.Various other functions as identified and directed by management. Qualifications: Current and valid drivers’ license;Must have an associate’s degree or above (or a current college senior) OR at least 2 years’ experience in any of the following:Supervisory or management experience, preferably in a retail or hospitality settingProfessional Sales (B2B or B2C), orMilitary LeadershipAvailable to work a retail schedule (5 of 7 days, 45 hours, including weekend and holidays).At least 16 years of age;Authorized to work in the US and not require sponsorship now or in the future. Physical Requirements: Environmental – will work outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.Physical – periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances.Vision and Hearing – Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment).Language – must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.Attendance – maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays. EEO Statement: If an accommodation is needed to participate in the application process, you may request one by contacting our Recruiting Department (). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally protected status.
Full Time
10/4/2024
Cleveland, OH 44124
(44.3 miles)
We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining CDS, an Advantage Solutions Company, means joining a network of 65,000 teammates serving 4,000+ brand and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career.In this role, you will primarily promote sales by preparing and introducing Costco members to food and beverage products through sampling. Additionally, you will provide support to management as needed. This exciting role in the retail industry allows you to interact with shoppers and introduce them to new products. What we offer:Competitive wages; $16.00 per hourGrowth opportunities abound - We promote from withinNo prior experience is required as we provide training and team support to help you succeedAdditional hours may be available upon requestWe offer benefits that can be customized to meet your family's needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate PerksNow, about you:*You're 18 years or olderAvailable to work 2-3 days a week including 1 weekend dayAre comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing mannerCan lift up to 40 lbs. on a regular basis and stand for up to 6 hours Are comfortable preparing, cooking, and cleaning work area and equipment Have reliable transportation to and from work locationIf this sounds like you, we can't wait to learn more about you. Apply Now! Don't want to wait Open interviews are every Thursday from 1pm - 4pm at the warehouse location, let the Costco greeter know you are here to see the CDS team!
Part Time
3/23/2024
Willoughby, OH
(41.6 miles)
Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always encouraging. Each shift is a new opportunity to Discover Different.Opportunity: Contribute To The Growth Of Your Career.Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store.Role models outstanding customer serviceCreates a positive internal and external customer experiencePromotes a culture of honesty and integrity; maintains confidentialityTakes an active role in training and mentoring Associates on front end principals using appropriate company resources and toolsTrains and coaches Associates on personalizing the customer experience while promoting loyalty programsAssigns registers, supports and responds to POS coverage needs, and coordinates breaks for all AssociatesAddresses customer concerns and issues promptly, ensuring a positive customer experienceEnsures Associates execute tasks and daily activities in accordance with store plan; prioritizes as neededCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides periodic progress updatesProvides and accepts ongoing recognition and constructive feedbackPartners with Management on Associate training needs to increase effectivenessEnsures adherence to all labor laws, policies, and proceduresPromotes credit and loyalty programs during customer interactionsSupports and participates in store shrink reduction goals and programsPromotes safety awareness and supports maintenance of a risk-free environmentPerforms other duties as assignedWho We Are Looking For: You!Available to work flexible schedule to support business needs, including nights and weekends.Strong understanding of merchandising techniquesCapable of prioritizing multiple tasks at one timeStrong organizational skills with attention to detailAbility to respond appropriately to changes in direction or unexpected situationsTeam player, working effectively with peers and supervisors to accomplish tasksStrong communication skillsAbility to train othersOne year retail and 6 months of leadership experience.This position has a starting pay range of $13.00 to $13.50 per hour.Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.Benefits offered to all Associates include: Associate discount;Employee Assistance Program(EAP);smoking cessation support;paid sick time;bereavement leave;child care discounts;pet insurance;credit union;cell phone discounts;and referral bonuses. In addition, Associates who meet certain service or hours requirements are eligible for the following benefits: 401(k);medical;dental;vision;health savings account;health care flexible spending account;life insurance;short and long term disability coverage;AD&D;paid parental leave;paid holidays/vacation time/personal days;group auto/home/renters insurance discounts;scholarship program;and adoption assistance. Management Associates are also eligible to participate in an annual incentive program.Applications for this position are always accepted.At TJ Maxx there’s so much potential to discover something new. A new day means new merchandise, and a fresh chance to reinvent retail. Discover Different means that we want you to bring your whole self and your sense of style to work with you every day - just as Associates do throughout the entire TJX family, which includes Marshalls, HomeGoods, Sierra, and Homesense.Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Full Time
10/1/2024
Bainbridge, OH 44202
(41.4 miles)
Overview: Waterway is hiring for its renowned Manager Training and Development Program in the Cleveland Area.You don’t have to sit at a desk to earn good money and learn how to effectively manage and run a business. You can do that while being active and outdoors as a Manager at Waterway Carwash. Our Learn to Lead® Manager Development Program teaches you how to run our business so that you can run any business.Successful Managers are highly motivated people who desire to work where they can get high-quality business and people management experience, where hard work is recognized, and where there is a clear-but path to advancement. Waterway Carwash is that place! We look for energetic leaders with the ambition and leadership skills to fast-track their way through our highly structured Learn to Lead® Manager Development Program as they continue their growth.Waterway’s Learn 2 Lead Management Development Program, the “L2L” is one-of-a-kind:Highly structured – distinct levels with defined training and objectives - you always know exactly what you need to do to get promoted!Mentored every step of the way - we help you get better every day.Learn how to run a Waterway location (OR ANY BUSINESS!),and fast-track up the VERY TALL Waterway ladder!Be one of the managers running the location and leading a large team of hourly team members.Learn to lead! Be the coach! Be the mentor! Be the role model! Be the boss!Target Compensation (based on 45 hours per week):$50,000 year one. $55,833 year two. $61,167 year three.Paid per hour - the more you work the more you get paid!Typical schedule is 45 hours each week (5 working days and 2 days off)Benefits & Perks:Paid Time Off (PTO) - up to 12 days earned the first year.Medical Benefits – Health, Dental, and Vision Insurance coverage starts within 60 days.Long-term Investment Matching ProgramCollege Tuition Assistance Program – continuing your education Up to $4,000 in tuition expenses covered.Very generous Referral Bonus ProgramCasual Waterway Manager uniforms provided.Stay active in an outdoor, fast-paced work environment (NOT a desk job!)FREE CAR WASHES & FUEL DISCOUNTSManagers in the L2L may work at any of our 5 Cleveland area Waterway Locations:Aurora / Solon - 7010 N Aurora Rd, Aurora, OH 44202Hudson - 5611 Darrow Rd, Hudson, OH 44236Parma (Waterway Express) - 7200 Brookpark Rd, Cleveland, OH 44129Pepper Pike - 30299 Chagrin Blvd, Pepper Pike, OH 44124South Euclid (Waterway Express) - 2128 Warrensville Center Rd, Cleveland, OH 44121 Responsibilities: While completing the L2L® training program, Waterway Managers have a variety of responsibilities running the store:Provide excellent customer service:Lead by example in delivering outstanding customer service. Positively and enthusiastically greet customers, identify needs, and sell car wash services, memberships, and other services. Identify, address, and correct any customer concern or dissatisfaction.Build customer satisfaction, repeat business, and loyalty through delivery of great service and a positive customer experience.Effectively manage daily operations, lead and manage team to meet customer expectations.Maintain a safe, clean, and organized environment to ensure a positive visit for every customer including but not limited to: Outside areas: gas pump islands, payment terminal, entrance to tunnel, and customer waiting areas.Manage daily operations:Coordinate daily store production through planning and execution. Staff store based on forecasted business needs and adjust in response to changes in demand.Ensure store is opened and staffed correctly. When closing, ensure that all closing procedures are followed, and all assets are adequately secured.Maintain high service standards by managing quality and customer service standards. Perform quality checks to verify results, coach team to improve results, identify trends and recommend improvements.Complete all required administrative tasks punctually and accurately.Respond to and effectively resolve customer and employee concerns and issues. Troubleshoot equipment breakdowns or failures. Monitor and manage store inventories.Complete regular audits and ensure the store meets appearance and safety standards.Lead, manage, and supervise employees:Provide daily direction and coaching to employees to enhance performance and employee satisfaction.Coach, mentor, and develop employees. Provide effective orientation, training, and feedback to develop employees.Create and maintain a positive, professional, and safe work environment that is in alignment with Waterway’s culture, mission, and core values.Create weekly employee schedules that ensures sufficient labor coverage for all key positions, meets business demands, and the needs of employees.Perform other safety, cleaning, and maintenance tasks as needed.Be trained and able to perform essential functions of all hourly positions.Support, enforce, and follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety. Report any damage or injury report in a timely manner, following all established procedures.Various other functions as identified and directed by management. Qualifications: Current and valid drivers’ license;Must have an associate’s degree or above (or a current college senior) OR at least 2 years’ experience in any of the following:Supervisory or management experience, preferably in a retail or hospitality settingProfessional Sales (B2B or B2C), orMilitary LeadershipAvailable to work a retail schedule (5 of 7 days, 45 hours, including weekend and holidays).At least 16 years of age;Authorized to work in the US and not require sponsorship now or in the future. Physical Requirements: Environmental – will work outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.Physical – periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances.Vision and Hearing – Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment).Language – must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.Attendance – maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays. EEO Statement: If an accommodation is needed to participate in the application process, you may request one by contacting our Recruiting Department (). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally protected status.
Full Time
10/1/2024
Bainbridge, OH 44202
(41.4 miles)
Overview: Waterway is hiring for its renowned Manager Training and Development Program in the Cleveland Area.You don’t have to sit at a desk to earn good money and learn how to effectively manage and run a business. You can do that while being active and outdoors as a Manager at Waterway Carwash. Our Learn to Lead® Manager Development Program teaches you how to run our business so that you can run any business.Successful Managers are highly motivated people who desire to work where they can get high-quality business and people management experience, where hard work is recognized, and where there is a clear-but path to advancement. Waterway Carwash is that place! We look for energetic leaders with the ambition and leadership skills to fast-track their way through our highly structured Learn to Lead® Manager Development Program as they continue their growth.Waterway’s Learn 2 Lead Management Development Program, the “L2L” is one-of-a-kind:Highly structured – distinct levels with defined training and objectives - you always know exactly what you need to do to get promoted!Mentored every step of the way - we help you get better every day.Learn how to run a Waterway location (OR ANY BUSINESS!),and fast-track up the VERY TALL Waterway ladder!Be one of the managers running the location and leading a large team of hourly team members.Learn to lead! Be the coach! Be the mentor! Be the role model! Be the boss!Target Compensation (based on 45 hours per week):$50,000 year one. $55,833 year two. $61,167 year three.Paid per hour - the more you work the more you get paid!Typical schedule is 45 hours each week (5 working days and 2 days off)Benefits & Perks:Paid Time Off (PTO) - up to 12 days earned the first year.Medical Benefits – Health, Dental, and Vision Insurance coverage starts within 60 days.Long-term Investment Matching ProgramCollege Tuition Assistance Program – continuing your education Up to $4,000 in tuition expenses covered.Very generous Referral Bonus ProgramCasual Waterway Manager uniforms provided.Stay active in an outdoor, fast-paced work environment (NOT a desk job!)FREE CAR WASHES & FUEL DISCOUNTSManagers in the L2L may work at any of our 5 Cleveland area Waterway Locations:Aurora / Solon - 7010 N Aurora Rd, Aurora, OH 44202Hudson - 5611 Darrow Rd, Hudson, OH 44236Parma (Waterway Express) - 7200 Brookpark Rd, Cleveland, OH 44129Pepper Pike - 30299 Chagrin Blvd, Pepper Pike, OH 44124South Euclid (Waterway Express) - 2128 Warrensville Center Rd, Cleveland, OH 44121 Responsibilities: While completing the L2L® training program, Waterway Managers have a variety of responsibilities running the store:Provide excellent customer service:Lead by example in delivering outstanding customer service. Positively and enthusiastically greet customers, identify needs, and sell car wash services, memberships, and other services. Identify, address, and correct any customer concern or dissatisfaction.Build customer satisfaction, repeat business, and loyalty through delivery of great service and a positive customer experience.Effectively manage daily operations, lead and manage team to meet customer expectations.Maintain a safe, clean, and organized environment to ensure a positive visit for every customer including but not limited to: Outside areas: gas pump islands, payment terminal, entrance to tunnel, and customer waiting areas.Manage daily operations:Coordinate daily store production through planning and execution. Staff store based on forecasted business needs and adjust in response to changes in demand.Ensure store is opened and staffed correctly. When closing, ensure that all closing procedures are followed, and all assets are adequately secured.Maintain high service standards by managing quality and customer service standards. Perform quality checks to verify results, coach team to improve results, identify trends and recommend improvements.Complete all required administrative tasks punctually and accurately.Respond to and effectively resolve customer and employee concerns and issues. Troubleshoot equipment breakdowns or failures. Monitor and manage store inventories.Complete regular audits and ensure the store meets appearance and safety standards.Lead, manage, and supervise employees:Provide daily direction and coaching to employees to enhance performance and employee satisfaction.Coach, mentor, and develop employees. Provide effective orientation, training, and feedback to develop employees.Create and maintain a positive, professional, and safe work environment that is in alignment with Waterway’s culture, mission, and core values.Create weekly employee schedules that ensures sufficient labor coverage for all key positions, meets business demands, and the needs of employees.Perform other safety, cleaning, and maintenance tasks as needed.Be trained and able to perform essential functions of all hourly positions.Support, enforce, and follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety. Report any damage or injury report in a timely manner, following all established procedures.Various other functions as identified and directed by management. Qualifications: Current and valid drivers’ license;Must have an associate’s degree or above (or a current college senior) OR at least 2 years’ experience in any of the following:Supervisory or management experience, preferably in a retail or hospitality settingProfessional Sales (B2B or B2C), orMilitary LeadershipAvailable to work a retail schedule (5 of 7 days, 45 hours, including weekend and holidays).At least 16 years of age;Authorized to work in the US and not require sponsorship now or in the future. Physical Requirements: Environmental – will work outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.Physical – periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances.Vision and Hearing – Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment).Language – must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.Attendance – maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays. EEO Statement: If an accommodation is needed to participate in the application process, you may request one by contacting our Recruiting Department (). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally protected status.
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