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Customer Service Jobs
Full Time
10/29/2024
Wilkes Barre Twp, PA
(41.0 miles)
Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always encouraging. Each shift is a new opportunity to Discover Different.Opportunity: Contribute To The Growth Of Your CareerSupports the District Loss Prevention Manager and Store Management by executing core responsibilities, focused on acting as a visual deterrent to prevent potential loss/dishonesty and by wearing a body worn camera. Supports a positive customer shopping experience in the store and maintains a strong store partnership with store teams and loss prevention. Exercises sound judgment in decision-making to ensure their safety, the safety of others, and the protection of the Company brand. Adheres to Company policies and maintains and supports Company culture and values.Maintains a proper and professional stance in the designated area at the front of the storeAct as a visual deterrent to prevent potential loss/dishonestyReview and understand the Store Emergency Response GuideWear a complete Company approved uniform including a Body Worn CameraGreet customers appropriately, demonstrate courtesy and respectEstablish and maintain a position at the front of the store or in a departmentRespond to customer requests for assistance by referring customers to store management or customer service via a Company issued radioObserve and report any suspicious behavior or critical incidents to LP or store managementPerform a closing safety sweep of the store with a member of managementAdhere to all Company Policy and ProcedureDocument required incidents in AIIM Case ManagementPerforms other duties as assignedWho We Are Looking For: You!Strong verbal and written communicationSound decision making skillsAbility to take initiative and perform well independentlyPrioritizes/organizes workload and manages time effectivelyAble to stand for long periods of time0-2 years retail or security experienceBenefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.This position has a starting pay range of $13.05 to $18.25 per hour.Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.Applicants with arrest or conviction records will be considered for employment.At TJ Maxx there’s so much potential to discover something new. A new day means new merchandise, and a fresh chance to reinvent retail. Discover Different means that we want you to bring your whole self and your sense of style to work with you every day - just as Associates do throughout the entire TJX family, which includes Marshalls, HomeGoods, Sierra, and Homesense.Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Part Time
10/27/2024
Hatfield, PA 19440
(35.5 miles)
Life. Career. Build it Together Here.At Lowe’s, we’ve always been more than a home improvement store. For thousands of Lowe’s associates, we’re the beginning of all types of careers that help improve the lives of our customers and our associates themselves. From seasonal jobs to seasoned vets, we have roles that can support your needs and aspirations. Whether you want a part-time position or a place where you can plant yourself and build your career, we have a team of associates ready to work together. Our teams’ commitment to each other extends to the community as well. We believe in investing in projects, providing hands-on support, and giving millions of dollars annually to our local neighborhoods. We believe life and career are equally important at Lowe’s.Whether you’re providing a quick, friendly checkout experience, helping our customers get the best value for their money, or assisting with payment or exchanges, it’s your job as a Cashier Part-Time associate to ensure every customer exits on a high note. And you could be that final nudge of encouragement that a customer needs to transform a great project idea into reality.You will also:Answer customer questions and provide a professional experience for customers.Scan and bag items accurately and efficiently.Manage a cash register, payments, and exchanges.We are immediately hiring for Cashier Part-Time associates, and bilingual applicants are encouraged to apply.What’s in It for You AdvantagesBeyond the chance to make a difference for customers and teammates, each day will offer new opportunities to learn, grow, and celebrate wins together with your Lowe’s team. Cashiers on our retail teams also gain:A 10% discount on everything at Lowe’s.Access for trade certifications, college education, and more.A talented and supportive team of associates who will welcome you like family.Access *.Your Day at Lowe’sResponsibilitiesDeliver excellent customer service at the register.Showcase great customer service.Engage with customers and provide guidance during checkout.Maintain a clean and safe store.Who We’re Looking for:Minimum qualifications include:You have 6 months experience using a computer, including inputting, accessing, modifying, or outputting information.You have 6 months experience using common retail technology, such as smart phones and tablets.You can obtain sales related licensure or registration as may be required by law.Preferred qualifications include:You’ve worked for other retailers, restaurants, in hospitality or other industries and are looking for a new career in retail at Lowe’s.You have 6 months experience as a cashier, salesperson, or retail associate.You have 6 months experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and explaining warranties, product features, and benefits.You’re customer-focused and goal-oriented.If you join the Lowe’s team, bring any of the above and a winning smile. We’ll train and support you with everything else you need to be successful on the job.Bilingual, Military, and Veteran applicants are strongly encouraged to apply.*Benefits offerings change each year, and eligibility varies. For the most up-to-date breakdown of what’s available to you, visit MyLowesBenefits.com.Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Full Time
10/14/2024
Trexlertown, PA 18087
(21.9 miles)
About the RoleAs Beauty Lead Advisor, you will drive sales through an authentic passion for beauty and engage clients by identifying their needs with a consultative approach. You will maintain expert knowledge of top beauty brands, execute merchandise sets, replenishment and visual standards according to Sephora at Kohl’s standards and ensure an excellent overall client experience.What You’ll DoBuild strong client loyalty and influence clients by identifying their needs and suggesting products to drive sales, including the opportunity to upsell productsDevelop and expand knowledge of the beauty industryProvide credibility to the client through knowledge of products and beauty trendsInspire clients through demonstrating products and application of productsUnderstand and execute the sales plans to support and meet goalsExecute and maintain all Sephora visual merchandising and operational standards, including merchandise sets, tester maintenance and department cleanliness and hygiene standardsEnsure timely and consistent sales floor replenishment to drive sales and enhance the customer experienceActively engage and complete all required training to expand knowledgeSupport omni-processing within the departmentSupport inventory management from receipt to sale, including freight processing, back stocking, inventory counts and price changesAll associates are responsible for:Acting with integrity and honesty and fostering teamwork in an engaged and inclusive cultureExercising good judgment and discernment when making decisions; taking appropriate partners as neededSupporting and executing safety and shortage reduction programs following company guidelinesAccomplishing multiple tasks within established timeframesFollowing company policies, procedures, standards and guidelinesMaintaining adherence to company safety policies for the safety of all associates and customersReceiving, understanding and proactively responding to direction from leaders and other company personnelOther responsibilities as assigned What Skills You HaveRequiredAuthentic passion for beauty Client-facing retail or service industry experienceExcellent written and verbal communication skills with the ability to influence in a clear and concise mannerAvailability to work days, nights, weekends and holidaysPay Starts At: $15.60
Part Time
11/2/2024
West Hazleton, PA 18202
(36.6 miles)
Expand your career possibilities.Thank you for dedicating your time and talent to Lowe’s. We want to give you more opportunities to learn and grow, so if you find a position you’re interested in below, we encourage you to apply!Find Your Home to More Possibilities.All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need.As a Customer Service Associate, this means:• Being friendly and professional, welcoming customers to Lowe’s and helping with home improvement project needs.• Validating loading tickets and processing orders and deliveries accurately so customers receive merchandise as expected and in a timely manner.• Engaging in safe work practices and encouraging others to do the same.The Customer Service Associate is responsible for customers’ experience with Lowe’s.This associate plays a critical role in helping our customers select the right products, ensuring quotes are accurate, verifying correct price labels, and confirming that all customer needs are met.In addition, this associate delivers excellent customer service by listening to customers, using expertise to help customers, and loading merchandise for customers. This associate must always remain vigilant and report any safety or security concerns around the entrance of the store.The Customer Service Associate responsibilities vary dependent on the department he/she supports.Customer Service Associates work in one of the following areas: Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls.Individuals applying for a role as a Customer Service Associate may be considered for any one of these areas, depending on hiring needs and skillset.Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.What We're Looking For• Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store.• Requires morning, afternoon and evening availability any day of the week.• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.• CSAs assigned to the Greeter departments (available in select stores) minimally must be able to lift 10 pounds without assistance; may lift over 10 pounds with or without assistance.• CSAs assigned to all other departments (excluding Greeter departments) minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.What You Need To SucceedMinimum Qualifications• 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.• 6 months experience using common retail technology, such as smart phones and tablets.• Ability to obtain sales related licensure or registration as may be required by law.Preferred Qualifications• 6 months of sales experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and explaining warranties, product features, and benefits.• 6 months of retail experience providing customer service, including identifying and resolving customer issues, assisting customers in locating product, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.• Bi-lingual skills, if applicable to the store.• Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials).Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Part Time
10/27/2024
Rockaway, NJ
(44.8 miles)
Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always encouraging. Each shift is a new opportunity to Discover Different.Opportunity: Contribute To The Growth Of Your CareerResponsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.Role models established customer experience practices with internal and external customersSupports and embodies a positive store culture through honesty, integrity, and respectAccurately rings customer purchases/returns and counts change back to customer according to established operating proceduresPromotes credit and loyalty programsMaintains and upholds merchandising philosophy and follows established merchandising procedures and standardsAccurately processes and prepares merchandise for the sales floor following company procedures and standardsInitiates and participates in store recovery as needed throughout the dayMaintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire storeProvides and accepts recognition and constructive feedbackAdheres to all labor laws, policies, and proceduresSupports and participates in store shrink reduction goals and programsParticipates in safety awareness and maintains a safe environmentOther duties as assignedWho We Are Looking For: You!Possesses excellent customer service skillsAble to work a flexible schedule to support business needsPossesses strong communication and organizational skills with attention to detailCapable of multi-taskingAble to respond appropriately to changes in direction or unexpected situationsCapable of lifting heavy objects with or without reasonable accommodationWorks effectively with peers and supervisorsRetail customer experience preferredBenefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.This position has a starting pay range of $15.13 to $15.63 per hour.Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.Applicants with arrest or conviction records will be considered for employment.At TJ Maxx there’s so much potential to discover something new. A new day means new merchandise, and a fresh chance to reinvent retail. Discover Different means that we want you to bring your whole self and your sense of style to work with you every day - just as Associates do throughout the entire TJX family, which includes Marshalls, HomeGoods, Sierra, and Homesense.Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Full Time
10/27/2024
Doylestown, PA 18901
(35.3 miles)
About the RoleAs Merchandising Lead you will execute sales floor merchandising, pricing and recovery, and deliver excellent customer service. As an expert in your assigned departments, you will execute all merchandising processes while remaining focused on brand standards and customer service.What You’ll DoExecute store merchandising standards following merchandise and visual guidelines for product presentationMaintain appropriate levels of product on the sales floor by remerchandising and replenishment as necessary based on sell through and seasonal changesExecute timely and accurate merchandising according to company guidelines and brand standardsExecute pricing activities (e.g., price changes, sign changes, ticketing) accurately and efficientlyFollow and ensure adherence to all product protection standards, guidelines and company policies implemented to minimize product lossSupport the training of associates on merchandising standards, product knowledge, and tools adhering to Kohl’s brand standards as directed by store leadershipSupport and partner with other associates on merchandising incoming product with a focus on customer experience All Lead roles at Kohl’s are responsible for:Acting with integrity, honesty and fostering teamwork in an engaged and inclusive cultureExercising good judgment and discernment when making decisions; taking appropriate partners as neededDemonstrating a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issuesLeading by example by personally meeting or exceeding individual goals (e.g., productivity, credit, loyalty)Delivering strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signingAccomplishing multiple tasks within established timeframesTraining, monitoring and reinforcing company policies, procedures, standards and guidelinesMaintaining adherence to company safety policies for the safety of all associates and customers Other responsibilities as assigned What Skills You HaveRequiredMust be at least 18 years of age or olderFlexible availability, including days, nights, weekends, and holidaysStrong verbal/written communication and interpersonal skillsPreferredRetail or service industry experiencePay Starts At: $15.55
Part Time
10/19/2024
Collegeville, PA
(42.7 miles)
Style is never in short supply at our more than 500 HomeGoods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with working here. Our environment is ever-changing, yet always encouraging. Every shift is a new opportunity to Discover Different.Opportunity: Contribute To The Growth Of Your CareerResponsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.Role models established customer experience practices with internal and external customersSupports and embodies a positive store culture through honesty, integrity, and respectAccurately rings customer purchases/returns and counts change back to customer according to established operating proceduresPromotes credit and loyalty programsMaintains and upholds merchandising philosophy and follows established merchandising procedures and standardsAccurately processes and prepares merchandise for the sales floor following company procedures and standardsInitiates and participates in store recovery as needed throughout the dayMaintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire storeProvides and accepts recognition and constructive feedbackAdheres to all labor laws, policies, and proceduresSupports and participates in store shrink reduction goals and programsParticipates in safety awareness and maintains a safe environmentOther duties as assignedWho We Are Looking For: You!Possesses excellent customer service skillsAble to work a flexible schedule to support business needsPossesses strong communication and organizational skills with attention to detailCapable of multi-taskingAble to respond appropriately to changes in direction or unexpected situationsCapable of lifting heavy objects with or without reasonable accommodationWorks effectively with peers and supervisorsRetail customer experience preferredBenefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.This position has a starting pay range of $13.00 to $13.50 per hour.Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.At HomeGoods, we embrace the unknown? - with new products, new challenges and new ways to make a house a home. Our products add little, special touches to customers' lives and our people do the same for each other. Everyone supports each other to Discover Different - here and throughout the entire TJX family, which includes TJ Maxx, Marshalls, Sierra, and Homesense.Discover Different means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Full Time
11/2/2024
Warrington, PA 18976
(39.3 miles)
All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need.As a Customer Service Associate, this means:• Being friendly and professional, welcoming customers to Lowe’s and helping with home improvement project needs.• Validating loading tickets and processing orders and deliveries accurately so customers receive merchandise as expected and in a timely manner.• Engaging in safe work practices and encouraging others to do the same.The Customer Service Associate is responsible for customers’ experience with Lowe’s.This associate plays a critical role in helping our customers select the right products, ensuring quotes are accurate, verifying correct price labels, and confirming that all customer needs are met.In addition, this associate delivers excellent customer service by listening to customers, using expertise to help customers, and loading merchandise for customers. This associate must always remain vigilant and report any safety or security concerns around the entrance of the store.The Customer Service Associate responsibilities vary dependent on the department he/she supports.Customer Service Associates work in one of the following areas: Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls.Individuals applying for a role as a Customer Service Associate may be considered for any one of these areas, depending on hiring needs and skillset.Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.What We're Looking For• Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store.• Requires morning, afternoon and evening availability any day of the week.• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.• CSAs assigned to the Greeter departments (available in select stores) minimally must be able to lift 10 pounds without assistance; may lift over 10 pounds with or without assistance.• CSAs assigned to all other departments (excluding Greeter departments) minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.What You Need To SucceedMinimum Qualifications• 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.• 6 months experience using common retail technology, such as smart phones and tablets.• Ability to obtain sales related licensure or registration as may be required by law.Preferred Qualifications• 6 months of sales experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and explaining warranties, product features, and benefits.• 6 months of retail experience providing customer service, including identifying and resolving customer issues, assisting customers in locating product, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.• Bi-lingual skills, if applicable to the store.• Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials).Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Full Time
10/27/2024
Succasunna, NJ 07876
(35.3 miles)
About the RoleAs Merchandising Supervisor you will be the expert in merchandising and leading associates to deliver excellent customer service through sales floor merchandising, pricing and recovery. You will teach, coach, develop and supervise associates while consistently executing merchandising processes.What You’ll DoExecute store merchandising standards following visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to merchandising direction based on the layout, adjacencies and needs of the store in partnership with the Merchandising ManagerMaintain a well recovered selling floor where product is displayed in a manner that is clear, easy to understand and compelling to the customerMaintain appropriate levels of product on the sales floor by remerchandising and replenishing as necessary based on sell through and seasonal changesCoach, teach and train merchandising associates to accurately and efficiently execute company merchandising direction to brand standardsExecute pricing activities in store, ensuring that price changes, sign changes and ticketing procedures are completed accurately and efficientlySupport the training of associates on merchandising standards, product knowledge, and tools adhering to Kohl’s brand standardsSupport and partner with the Operations team on merchandising incoming product, ensuring efficient executionAll Supervisor roles at Kohl’s are responsible for:Leading with integrity, honesty and fostering teamwork in an engaged and inclusive cultureExercising good judgment; taking appropriate partners as neededModeling, guiding and providing direction to associatesDemonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issuesLeading by example by personally meeting or exceeding individual goals (e.g., productivity, credit, loyalty)Supporting strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signingPreventing loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss PreventionMonitoring and adjusting resources as dictated by the business to support customer needs and workload demands when assigned as leader on dutyUse key performance indicators (KPIs) to make informed business decisions that drive overall store resultsAccomplishing multiple tasks within established timeframesTraining, monitoring and reinforcing company policies, procedures, standards and guidelinesMaintaining adherence to company safety policies for the safety of all associates and customers Key holder responsibilities include opening and closing store processes, and providing direction to associatesOther responsibilities as assigned What Skills You HaveRequiredMust be at least 18 years of age or olderStrong verbal/written communication and interpersonal skillsFlexible availability, including days, nights, weekends, and holidaysPreferred2 years experience in retail or similar industryExperience supervising teams or associates, including the responsibility for coaching to achieve daily performance goalsPay Starts At: $20.75
Part Time
3/23/2024
Collegeville, PA
(42.7 miles)
Contribute To The Growth Of Your Career.Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principals and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.Role models established customer experience practices with internal and external customersSupports and embodies a positive store culture through honesty, integrity, and respectAccurately rings customer purchases/returns and counts change back to customer according to established operating proceduresPromotes credit and loyalty programs during customer interactionsMaintains and upholds merchandising philosophy and follows established merchandising procedures and standardsAccurately processes and prepares merchandise for the sales floor following company procedures and standardsInitiates and participates in store recovery as needed throughout the dayMaintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire storeProvides and accepts ongoing recognition and constructive feedbackAdheres to all labor laws, policies, and proceduresSupports and participates in store shrink reduction goals and programsParticipates in safety awareness and maintenance of a risk-free environmentPerforms duties as assignedWho We Are Looking For: You!Possesses excellent customer service skillsAble to work a flexible schedule to support business needsPossesses strong organizational skills with attention to detailCapable of balancing multiple tasks at one timeAble to respond appropriately to changes in direction or unexpected situationsPossesses strong communication skillsCapable of lifting heavy objects with or without reasonable accommodationWorks effectively with peers and supervisors to accomplish tasksRetail customer experience preferredA Few More Reasons to Love TJX.Competitive CompensationWeekly PaychecksAssociate DiscountCareer development opportunitiesTAAP – TJX Associate Assistance ProgramsBe a part of an inclusive teamFlexible work schedulesBenefit programs and eligibility terms vary across our global locations. We encourage you to apply to learn more about how our benefits can make a difference for you.Actual starting pay is determined by a number of factors, including relevant skills,qualifications, and experience.o The pay range within this store is $13.00 to $13.00 per hourAt HomeGoods, we embrace the unknown? - with new products, new challenges and new ways to make a house a home. Our products add little, special touches to customers' lives and our people do the same for each other. Everyone supports each other to Discover Different - here and throughout the entire TJX family, which includes TJ Maxx, Marshalls, Sierra, and Homesense.Discover Different means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Part Time
11/2/2024
Reading, PA 19605
(42.5 miles)
Expand your career possibilities.Thank you for dedicating your time and talent to Lowe’s. We want to give you more opportunities to learn and grow, so if you find a position you’re interested in below, we encourage you to apply!Find Your Home to More Possibilities.Essential Functions:NOTE: Minors in this role may not be responsible for some of the activities listed belowAssisted Self Check Out• Demonstrates ability to monitor and identify customers who need assistance at multiple self-checkout registers simultaneously • Approaches and interacts with customers to proactively recommend products and services appropriately • Proactively greets, assists, and engages with multiple customers on multiple registers at the same time• Moves throughout the checkout area standing, walking, reaching, bending, lifting, and moving product to ensure accurate completion of transactions• Thanks the customer for their business and invites them back to shop at Lowe’sCustomer Service• Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs• Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise• Listens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessary• Demonstrates sincere appreciation to customers• Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs• Coaches, develops, provides feedback, and trains associates in the various departmental duties or sales opportunities• Uses a cash register to process sales transactions, returns, and refunds according to company guidelines• Provides proper monetary change to CSA Front End associates for register activities• Provides supervision, coaching, and support to CSA Front End Team (Front End/Loaders)• Removes security tags, verifies product information, and bags merchandise for customers• Answers incoming phone calls and directs calls or takes messages as needed• Opens additional registers, when necessary, to ensure enough coverage always• Assists in line vesting to help quicker turnaround time for checkoutIn-stock• Prepares register area at the beginning and end of shift by confirming functionality of registers and scanners and stocking register supplies• Inspects returned merchandise for damages• Enters and submits customer orders, prints order tickets, verifies receipts, and signs off on loading tickets• Reviews and places online orders and returned merchandise in the appropriate areas• Looks up product information and competitor prices for products to verify price match• Records all items that are used in the store on the store use listsClean and Safe Stores• Obtains safety bags from the cash office and monitors the amount of cash in the drawers to ensure it does not exceed requirements• Monitors merchandise entering and leaving the store entrances and exits and assists customers or associates who trigger the alarm• Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection• Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas• Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates• Adheres to all safety requirements relevant to one’s regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices• Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler)General• In addition to the above responsibilities, this individual is held accountable for other duties as assignedMinimum Requirements:• Less than 1 year of experience using a computer, including inputting, accessing, modifying, or outputting information.• Less than 1 year of experience using common retail technology, such as smart phones and tablets• 1 to 2 years of retail experience as a cashier• Must be able to lift items weighing up to 15 pounds with or without a reasonable accommodationPreferences:• High school diploma or equivalent.• 1 to 2 years of experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, protection plans, and explaining warranties, product features, and benefits• 1 to 2 years of experience as a head cashier• 1 to 2 years of experience working in any department at a Lowe's retail store• 1 to 2 years of supervisory experience in any field, including directing, delegating, evaluating, training, and coaching employees• Less than a year of retail experience detecting common signs of shoplifting (e.g., merchandise hidden inside of containers, merchandise under carts, price labels switched)Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
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