About the RoleAs Beauty Team Leader, you will lead the team to drive sales and department initiatives through an authentic passion for beauty and engage the team and clients by identifying their needs with a consultative approach. You will maintain expert knowledge of top beauty brands, execute merchandise sets and support replenishment and visual standards. You will guide the team to meet Sephora at Kohl’s standards and ensure an excellent overall client experience.What You’ll DoLead the Beauty Team to deliver a positive and compelling client experienceProvide leadership for the Beauty Team through strong partnership with the Store ManagerBuild a strong culture within the department and team through executing recognition programs to reward client experience and sales, providing feedback and coachingAct as a point of contact for Store Manager, Sephora Training Team, and other partnersDrive sales performance, understand and execute the sales plans and hold the team accountable to support and meet goalsBuild and maintain client loyalty and influence clients by identifying their needs and suggesting products to drive sales, including the opportunity to upsell productsProvide credibility to the client through knowledge of products and beauty trendsInspire clients through demonstrating products and application of productsActively engage and complete all required training to expand knowledge and ensure the team completes all required training according to established timelinesWork with Store Manager and Sephora partners to identify and address any additional training opportunities needed for Beauty AdvisorsEnsure all Sephora visual merchandising and operational standards are executed according to company guidelines and established timelines, including merchandise sets, tester maintenance and department cleanliness and hygiene standardsEnsure timely and consistent sales floor replenishment to drive sales and enhance the client experienceSupport omni-processing within the departmentSupport inventory management from receipt to sale, including freight processing, back stocking, inventory counts and price changesAll associates are responsible for:Acting with integrity and honesty and fostering teamwork in an engaged and inclusive cultureExercising good judgment and discernment when making decisions; taking appropriate partners as neededSupporting and executing safety and shortage reduction programs following company guidelinesAccomplishing multiple tasks within established timeframesFollowing company policies, procedures, standards and guidelinesMaintaining adherence to company safety policies for the safety of all associates and customersReceiving, understanding and proactively responding to direction from leaders and other company personnelOther responsibilities as assignedWhat Skills You HaveRequiredAuthentic passion for beauty 5 years of Client-facing retail or service industry experienceExcellent written and verbal communication skills with the ability to influence in a clear and concise mannerAvailability to work days, nights, weekends and holidaysPay Starts At: $17.60

Essential Functions:NOTE: Minors in this role may not be responsible for some of the activities listed belowAssisted Self Check Out• Demonstrates ability to monitor and identify customers who need assistance at multiple self-checkout registers simultaneously • Approaches and interacts with customers to proactively recommend products and services appropriately • Proactively greets, assists, and engages with multiple customers on multiple registers at the same time• Moves throughout the checkout area standing, walking, reaching, bending, lifting, and moving product to ensure accurate completion of transactions• Thanks the customer for their business and invites them back to shop at Lowe’sCustomer Service• Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs• Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise• Listens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessary• Demonstrates sincere appreciation to customers• Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs• Coaches, develops, provides feedback, and trains associates in the various departmental duties or sales opportunities• Uses a cash register to process sales transactions, returns, and refunds according to company guidelines• Provides proper monetary change to CSA Front End associates for register activities• Provides supervision, coaching, and support to CSA Front End Team (Front End/Loaders)• Removes security tags, verifies product information, and bags merchandise for customers• Answers incoming phone calls and directs calls or takes messages as needed• Opens additional registers, when necessary, to ensure enough coverage always• Assists in line vesting to help quicker turnaround time for checkoutIn-stock• Prepares register area at the beginning and end of shift by confirming functionality of registers and scanners and stocking register supplies• Inspects returned merchandise for damages• Enters and submits customer orders, prints order tickets, verifies receipts, and signs off on loading tickets• Reviews and places online orders and returned merchandise in the appropriate areas• Looks up product information and competitor prices for products to verify price match• Records all items that are used in the store on the store use listsClean and Safe Stores• Obtains safety bags from the cash office and monitors the amount of cash in the drawers to ensure it does not exceed requirements• Monitors merchandise entering and leaving the store entrances and exits and assists customers or associates who trigger the alarm• Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection• Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas• Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates• Adheres to all safety requirements relevant to one’s regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices• Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler)General• In addition to the above responsibilities, this individual is held accountable for other duties as assignedMinimum Requirements:• Less than 1 year of experience using a computer, including inputting, accessing, modifying, or outputting information.• Less than 1 year of experience using common retail technology, such as smart phones and tablets• 1 to 2 years of retail experience as a cashier• Must be able to lift items weighing up to 15 pounds with or without a reasonable accommodationPreferences:• High school diploma or equivalent.• 1 to 2 years of experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, protection plans, and explaining warranties, product features, and benefits• 1 to 2 years of experience as a head cashier• 1 to 2 years of experience working in any department at a Lowe's retail store• 1 to 2 years of supervisory experience in any field, including directing, delegating, evaluating, training, and coaching employees• Less than a year of retail experience detecting common signs of shoplifting (e.g., merchandise hidden inside of containers, merchandise under carts, price labels switched)Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Expand your career possibilities.Thank you for dedicating your time and talent to Lowe’s. We want to give you more opportunities to learn and grow, so if you find a position you’re interested in below, we encourage you to apply!Find Your Home to More Possibilities.All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need.As a Customer Service Associate, this means:• Being friendly and professional, welcoming customers to Lowe’s and helping with home improvement project needs.• Validating loading tickets and processing orders and deliveries accurately so customers receive merchandise as expected and in a timely manner.• Engaging in safe work practices and encouraging others to do the same.The Customer Service Associate is responsible for customers’ experience with Lowe’s.This associate plays a critical role in helping our customers select the right products, ensuring quotes are accurate, verifying correct price labels, and confirming that all customer needs are met.In addition, this associate delivers excellent customer service by listening to customers, using expertise to help customers, and loading merchandise for customers. This associate must always remain vigilant and report any safety or security concerns around the entrance of the store.The Customer Service Associate responsibilities vary dependent on the department he/she supports.Customer Service Associates work in one of the following areas: Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls.Individuals applying for a role as a Customer Service Associate may be considered for any one of these areas, depending on hiring needs and skillset.Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.What We're Looking For• Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store.• Requires morning, afternoon and evening availability any day of the week.• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.• CSAs assigned to the Greeter departments (available in select stores) minimally must be able to lift 10 pounds without assistance; may lift over 10 pounds with or without assistance.• CSAs assigned to all other departments (excluding Greeter departments) minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.What You Need To SucceedMinimum Qualifications• 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.• 6 months experience using common retail technology, such as smart phones and tablets.• Ability to obtain sales related licensure or registration as may be required by law.Preferred Qualifications• 6 months of sales experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and explaining warranties, product features, and benefits.• 6 months of retail experience providing customer service, including identifying and resolving customer issues, assisting customers in locating product, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.• Bi-lingual skills, if applicable to the store.• Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials).Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.