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Full Time
2/2/2025
Columbia, SC 29228
(34.8 miles)
BECOME A US FOODS® ASSOCIATE!Ready to build a career with a company that’s leading the foodservice industry We help YOU make it!Our Customer Service Reps can start between $18.50 - $20.50/ hourdepending on experience and geographical location within the southeast region! ScheduleMonday - Friday; Occasional Sun - Thurs shiftsBenefits: Full US Foods Benefits - DAY 1!medical, dental, vision, 401K, life insurance, and much more!US Foods is one of the largest food distributors with a culture and history of promoting from within, excellent training programs and a continuous improvement focus. Main Ingredients of the JobReceive inbound calls and place outbound calls to customers in order to provide information about products and services, to take orders, or to obtain details of complaints.Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems.Contact customers in order to respond to inquiries or to notify them of claim results and any planned adjustments; refer unresolved customer complaints to designated departments for further action.Obtain and examine all relevant information in order to assess validity of complaints and to determine possible causes.Coordinate same-day deliveries and pickups for customers. Process pickup requests from customers and National Sales team. Respond to delivery/routing questions and issues from customers.Respond to product inquiries from customers. Share new or additional services or products with customers.Compare disputed merchandise with original requisitions and information from invoices, and prepare invoices for returned goods.Contact all customers affected by product recalls and withdrawals.Recommend improvements in products, shipping, service, or billing methods and procedures in order to prevent future problems.RelationshipsInternal: Sales, Operations / Distribution / SupportExternal: CustomersWhat You Bring to the TableEducation/Training: High School diploma or equivalent required; Bachelor’s degree preferred.Related Experience: Minimum of three years experience in customer service call center environment required. Experience in food service distribution a plus.Knowledge/Skills/Abilities: Excellent verbal communication skills and problem resolution ability required. Working knowledge of Microsoft Word and Outlook required. CRM / Phone Technology experience preferred.Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law. The expected base rate for this role is between$16/hr and $25/hr.This role will also receive: overtime compensation Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html.#LI-GK1
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Full Time
1/7/2025
Augusta, GA
(20.8 miles)
$16.00 to $17.00 / hr9% comm.
We are looking for Invisible Fence Installers to join our team!
We offer PAID training, hourly pay, and Commissions on Sales at 8.5 percent!
Installs and services Invisible Fence® Brand Pet Solutions at customer’s homes using basic machinery, working with and training customers and pets, while following all company standards and procedures.
Install and Service assigned Invisible Fence® Brand Pet Containment Systems Effectively train Pets and Pet Owner how to use Invisible Fence® Brand solutions Maintain in good working order and cleanliness of all company vehicles and equipment assigned to Field Technician and report to General Manager any issue that requires additional maintenance Maintain Accurate Records Throughout the Install, Service and Train Process while adding install notes and multi-task between other systems, all accessible through a company provided smart phone
Schedule: Must be available to service the customer and take appointments between the hours of 8:00am - 6:00pm, Monday - Saturday, with last appointment availability starting at 6:00pm on a rotating schedule, 5 day work week including weekends if your rotation shift falls on a weekend. Must be available to work 2-3 Saturdays per month (50% Saturdays per month).
Benefits: Hourly Plus Commissions on Sales At 8.5% PLUS Paid Training! Yearly Merit Increases and Growth Opportunities! Company Provided Tools and Materials including Corporate Cell Phone Company Vehicle and Fuel Card Provided Full Benefits Package (Health, Dental, Vision), Eligible on your 31st day 401K plan with a 5% Match, Fully Vested after 6 months of employment Free Products up to $600 plus Discounts with Corporate Partners and $200 Pet Adoption Reimbursement 26 Paid Days Off, totaling 3 weeks and 1 day of PTO plus 11 Paid Holidays $5,250 Tuition Reimbursement Invisible Fence® Brand Swag!
Qualifications: High school diploma or equivalent 1 Year of Customer Service Experience Valid driver’s license, clear driving record and driving skills. Excellent Communication Skills Installation/Field Service Technician Experience Preferred, but Willing to Train the Right Candidate Flexible Schedule with availability between the hours of 8am-7pm, every other Saturdays and once per week, early team meeting to discuss weekly goals and get to know your team better. Enjoy Working as Part of a Team and Independently Must enjoy Driving, Drive Times May Be Long Enjoy Working for a Company that Truly Gives Back to The Community
We are an Equal Employment Opportunity Employer
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