Take your career to the next level with Healthcare Services Group (HCSG), where your skills as a Registered Dietitian can transform lives. We offer incredible benefits, including free telemedicine, prescription discounts, financial wellness support, career development opportunities, and more. In this role, you’ll create personalized meal plans, support residents’ health, and be part of a community-focused team. Don’t miss this opportunity to grow your career, enjoy great perks, and make a real difference every day - click apply and enter your contact information to get started!
Pay wage will vary based on objective factors, including location, years of experience, staffing needs, and other business reasons. The Market rate listed is negotiable on a case by case basis. Ask your HCSG interviewer for details.
Responsibilities and duties include but are not limited to: Assess the nutritional needs of residents and develop individualized meal plans. Ensure compliance with federal, state, and local regulations and guidelines. Monitor and document residents' nutritional status and progress. Provide nutrition education and counseling to residents, families, and staff. Collaborate with interdisciplinary teams to improve residents' overall health and well-being. Provide coverage in multiple buildings based on company needs. All other duties as assigned.
Available Benefits For All Employees: Flexible Schedule Free Telemedicine Free Prescription Discount Program Free Employee Assistance Programs Get paid when you need it with PNC Earned-It Financial Wellness Support from PNC Workplace Banking Hands-on-Training & Support Career Development
Additional benefits may vary by location and eligibility. Additional benefits may include vacation, holiday, and sick pay, as well as medical, dental, vision, 401(k), Employee Stock Purchase Plan, and other voluntary insurance products. Ask your interviewer for details.
Qualifications: Bachelor’s degree in Nutrition, Dietetics, or a related field. Registered by the Commission on Dietetic Registration. Hold a Certification/License in good standing within the state of practice. Knowledge of state survey process and compliance with nutrition care regulations (preferred, but not required). Strong organizational and communication skills. Maintain a positive attitude and effectively communicate with building occupants, administration, and HCSG leadership to perform daily tasks. Compliance with COVID-19 vaccination policies If multi-site registered dietitian, must have valid Driver's License
HCSG is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage employees to bring their authentic, original, and best selves to work for a culturally inclusive team. We offer equal employment opportunities (EEO) to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions or affiliations, veteran status, or other legally protected classes. HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate.

SonderMind is a leading mental health care platform that is revolutionizing therapy services. We seek compassionate and highly skilled licensed mental health therapists to join our expanding network. As a SonderMind counselor, you will have the opportunity to make a meaningful impact on the lives of individuals seeking therapy while enjoying the flexibility and support of our innovative platform. Our therapists are committed to delivering best-in-class care to all individuals by focusing on high-quality clinical outcomes – and finding new ways to use data to help people get better. At SonderMind, we enable clinicians to thrive. Benefits of Joining SonderMind: Flexibility: Enjoy the freedom to set your own working hours and maintain a healthy work-life balanceFree and stress-free credentialing with major insurers:We have streamlined the credentialing process and handle all the hard stuff for you so that you can expand your practice by accepting insurance from major payors in your state in weeks, not monthsExclusive Insurance Payor Access:Only SonderMind provides complimentary credentialing for both traditional Medicare and Medicare Advantage plans, including Humana and United Healthcare.Clinical Autonomy: SonderMind values your clinical expertise and empowers you to make informed decisions about treatment approachesSupportive Community:Access a network of like-minded therapists, dedicated support from our platform, and ongoing opportunities for collaboration and growthGuaranteed Pay:We handle all the billing for you and guarantee pay bi-weekly for completed sessions-including no-showsThoughtful client matching and dedicated coaches to grow your practice:We help you get paired with individuals who are ideal clinical matches so that you can control and personalize your caseload, and a dedicated coach to help you help your clients, no matter what your specialty, from pediatric to geriatric mental health, trauma, anxiety or addiction, we help you help othersProfessional Development:SonderMind is committed to helping therapists grow professionally, offering ongoing training and resources to enhance skillsAbsolutely no fees or membership charges: We don’t charge you to deliver care, and all of the features, access, tools, and resources you get come free of charge Requirements: Master's degree or higher in counseling, psychology, social work, or a related field.Must be fully licensed by the State Board to provide therapy independently and without supervision (e.g., LPCC, LCSW, LMFT, or LP). Job Types: Full-time, Part-time, Contract Pay: $90.00 - $113.00 per hour Benefits: Flexible scheduleProfessional development assistance Schedule: Choose your own hours Work setting: Private practiceRemoteTelehealth Education: Master's (Required) License/Certification: LCSW, LMFT, LPCC, or LP license in KY (Required) Work Location: Remote

What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary The Franchise Audit Supervisor will train, support, and mentor Franchise Auditors and Franchise Audit Interns. The Franchise Audit Supervisor will be a subject matter expert regarding SERVPRO royalty processes and policies. With their knowledge and experience, the Franchise Audit Supervisor will perform complex franchise royalty audits, and they will assist in providing royalty-related training and communications to SERVPRO franchisees. Additionally, the Franchise Audit Supervisor will support the execution of departmental projects, and they will support the development and maintenance of departmental policies. Major Duties and Responsibilities Train new Franchise Auditors and Franchise Audit Interns to execute franchise royalty audits.Coach and mentor Franchise Auditors and Franchise Audit Interns to support their continued professional development.Provide ongoing oversight and support to Franchise Auditors and Franchise Audit Interns, including reviewing franchise royalty audit files to ensure that procedures and documentation comply with departmental standards.Support issue resolution throughout the audit process, including communicating with franchisees and escalating issues to departmental and organizational leadership as necessary.Identify trends within franchise royalty audit findings and evaluate whether they indicate a need for training and/or process improvements.Serve as a subject matter expert regarding SERVPRO royalty processes and policies; and assist in providing royalty-related training and communications to SERVPRO franchisees.Perform complex franchise royalty audits, including audits of multi-unit and multi-market SERVPRO franchisees.Support creation and maintenance of departmental policies, process documents, and templates, and implement strategies to continuously improve such documentation.Support royalty risk assessments and audit planning, including execution of rotational audit plan.Support the Franchise Audit Manager with other departmental projects and initiatives, as needed. Required Qualification (Knowledge, Skills, and Abilities) Proven experience as an auditorIn-depth understanding of franchise auditing and accounting practicesProficient in QuickBooks or other equivalent accounting softwareProficient in Microsoft Office (especially Excel) Keen attention to detail and dependableStrong verbal and written communication skillsExcellent leadership and mentoring skills.Ability to establish and maintain strong relationships with other departments and franchisees.Ability to understand and interpret legal documents such as franchise license agreements.Strong project management and time management skillsAbility to collaborate directly with SERVPRO franchisees, intercompany departments, and franchise audit team Related Work Experience Minimum of 4 years of experience as an auditor.Minimum of 2 years of experience with franchise royalty audits, with experience on the SERVPRO franchise audit team preferred. Education Bachelor's degree in Accounting, Finance, or relevant subject is preferred.CPA, CIA is considered a plus. Working Conditions Fast-paced, high pressure office environment.Standard working hours, based on a 40-hour hybrid work weekAdditional working hours required as needed to complete assignments and projects on schedule.Minimal travel as required for business needs. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.

Tennessee Quality Care is looking for a Full-Time RN to join our fast-growing Home Health Division in Cookeville, TN area!New competitive rates! Generous time off package, mileage reimbursement, 401k match, plus more!Tennessee Quality Care provides personalized medical care to help people live their best lives. We take care of patients recovering from surgery or illness, coping with a difficult health challenge, or seeking end-of-life care. We believe our calling is to offer every patient the same level of care we’d give to our own families. Come join our team of compassionate caregivers that deliver the highest quality care day in and day out.Coverage area: Cookeville, TN area!We offer:Great culture and team atmosphereComprehensive benefits effective the first of the month401(k) retirement plan with a generous company matchGenerous time off accrualsPaid holidaysMileage reimbursementTuition ReimbursementEmployee Referral Program Merit IncreasesEmployee Discount ProgramsWork/life balancePhysical Therapist What You’ll Do:Provides physical therapy services to patients according to a written physician's plan of care and as defined in the state Physical Therapy Practice Act. Advise, consult and teach appropriate treatment procedures and supportive activities to clients, family members and other agency staffAssist the provider in evaluating level of functionParticipate in the development of the plan of carePrepare clinical and progress notesTranslate all exercise into functional activities or activities of daily livingDevelop needed plans for modifying equipment, appliances and the physical surrounding in clients homeConfer regularly with attending provider regarding client’s progress and report the physical and emotional conditions and reactions to treatment and interpret social and physical factors in the environment that affect careInterpret to the client and family the implication of the treatment consistent with the actions and wishes of the providerProvide families with information, support and encouragement to help motivate them in their progressPrepares and submits clinical and progress summaries based on the attainment of goals.Supervises physical therapy assistants according to organization policy and state regulations.Maintains accurate clinical records, keeping track of goals and progress of clients’Qualifications:Physical TherapistGraduate from a School of Physical Therapy approved by the American Physical Therapy Association or Allied Health Education and Accreditation of the American Medical Association and the Physical Therapy AssociationCurrent licensure as a Physical Therapist in the state of practiceAt least two (2) years’ experience in an acute hospital or equivalent experience (preferred) Must possess current CPR and First Aid CertificationMust have reliable transportation, current driver's license and appropriate automobile insurance.#ACHHEmployee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index. View the full rankings here: https://www.indeed.com/employers/work-wellbeing/work-wellbeing-100-ranking.

What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary The Director of Construction Services will be responsible for contributing to and implementing SERVPRO’s overall residential construction growth strategy. This role involves leading a team of seasoned Regional Construction Specialists across the United States and collaborating with multiple departments, including HR, Finance, Marketing, IT, Field Operations, and Product Resources and Equipment, to drive growth and enhance franchise construction performance. In addition to leading the Construction Services Team, this role will refine SERVPRO’s construction processes, develop training materials, facilitate workshops, and provide support to the franchise community. The Director of Construction Services will report to the Vice President of Operations Support. Major Duties and Responsibilities Develops and executes comprehensive growth strategies to achieve company goals in residential construction.Exemplifies strong leadership by mentoring and guiding a team of Regional Construction Specialists. Fosters a collaborative and high-performance culture to enhance franchise performance and drive significant growth in residential construction.Develops a team of effective subject matter experts by providing guidance and coaching to Construction Specialists and empowering teammates to identify and resolve franchise construction operations issues.Defines clear objectives and standards to include the quantity and quality of franchise engagements for Regional Construction Specialist team. Monitors key performance indicators (KPIs) to track progress and make data-driven decisions.Manages and improves the SERVPRO construction Operating System available to our franchises, including resources such as a business growth model, recommended organizational structure, HR documents, employee learning paths, and detailed work processes.Coordinate and manage priority initiatives and priority franchise problem resolution.Works closely with HR to align talent acquisition and development with growth objectives.Partners with Finance to ensure budget alignment and financial planning.Collaborates with Communications to drive internal and external program and resource awareness.Coordinates with IT to leverage technology for operational efficiency.Engages with Field Operations to streamline processes and align growth plans for franchise owners and operations.Liaise with Product Resources and Equipment to ensure the availability of necessary resources and materials.Oversees the identification and resolution of franchise construction issues.Plans, budgets, and oversees training programs for franchises to enhance construction capabilities and ensure alignment with growth strategies.Develops trust, credibility, effective, and collaborative relationships with the franchise community and other key internal stakeholders. Required Qualification (Knowledge, Skills, and Abilities) Minimum of 5 years’ experience in construction project management, construction business management, or operations management, including supervisory experience. Proven track record in leading remote teams and driving strategic growth initiatives.Expert knowledge of construction processes and construction business processes.Strong analytical skills and experience with business finances and operations.Strong interpersonal and leadership skills with ability to effectively collaborate with multiple levels within the organization.Advanced knowledge of Microsoft Office; fluent in Microsoft Word, Excel, and PowerPoint.Excellent written and oral communication skills, especially in conveying technical concepts to non-technical audience.Experience in briefing and collaborating with senior leaders on proposed courses of action. Education Bachelor’s degree in business administration, construction management, or a related field; or comparable experience in a construction management role. Combination of both is preferred. Working Conditions This position functions in a fast-paced corporate office environment.The ability to sit, stand, or talk for prolonged periods of time is required.The ability to travel independently and maintain a valid Driver’s License is required.The standard working hours for this position are Monday – Friday 8:00 am to 5:00 pm.This position will require longer hours on occasion due to workshop scheduling or project deadlines; some scheduling flexibility will be needed to accommodate the needs of the business.The average overnight travel requirement for this position is 25% per month. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.

What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary The Director, Customer Care Center, is responsible for providing strategic leadership and oversight for the Customer Care Contact Center functions across all contact channels (phone, email, chat, etc.) and continuous improvement to deliver revenue and profit growth, high levels of customer satisfaction, and service level achievement, while supporting the Company’s strategic initiatives. This leader will support functions such as new customer intake, existing customer support, franchise support, and client support. This role will provide leadership to multiple direct reports including Care Center supervisors, along with overseeing a Care Center team which provides exceptional customer service in a 24/7/365 environment. They will provide leadership that includes strategies, policies, procedures, goals, metrics, and programs for the department. Additionally, this leader will be growth and technology minded figuring out ways to evolve the center into a large, world-class customer care center. You will Oversee a diverse team of professionals responsible for providing exceptional customer service to customers in need of Servpro services, as well as the Servpro franchise community in a variety of ways, including driving performance to an established set of goals, development of strategies, policies, and procedures to optimize the performance and success of the Team.Lead training, coaching, engagement, retention, and recognition initiatives for Customer Care Center Team Members to support organizational growth. Monitor staffing and forecasting for department to determine appropriate resource allocation.Partner with Operations, Marketing, Sales, IT, and other departments to drive innovation in the customer experience and sales channels.Advocate for the customer in all situations, operations, technologies, content, projects, and strategy. Share customer feedback to extended and senior leadership.Develop and manage budget for Customer Care Center. Focus on controlling costs through the management of departmental spending and process efficiency improvements.Perform to operational goals, processes, and Customer Care Center SLAs regarding the performance of the organization to optimize customer satisfaction and the customer experience through efficient and timely issue resolution.Develop a benchmark driving management structure identifying and monitoring key performance indicators. Ensure that performance quality/outcomes, scorecards, and benchmarking activities are in place; collaborate to ensure the operations team utilizes this data to make improvements. Ensure quality standards are benchmarked against industry best practices. You have 7+ years successful experience in contact center management-preferably with property insurance or home services. Franchise experience a plus. Business Process Outsourcing (BPO) services a plus.Leadership experience | Proven ability to coach and develop others, provide feedback and actively listen. Passionate about engaging and developing high performing teams.Collaborative | Works collaboratively with the team and business partners to overcome challenges and achieve shared goals.Advanced data acumen | Tracks, analyzes, and reports performance data, taking action to achieve performance goals and objectives.Excellent Communication Skills | Strong verbal and written communication skills. Ability to deliver professional presentations confidently to all levels of leadership.Proficiency with Microsoft Office products is required.Strategic thinking with tactical execution ability is key. Proven experience defining and driving successful implementation of improvements through both process re-engineering and incorporation of tools and technology.Advanced experience with IVR, workforce management, telephony, and other call center software systems. Familiarity with the emerging contact center technologies and AI desired. Education Bachelor’s degree, from an accredited college or university, in business or another related field. Any suitable combination of education or experience will be considered. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.

What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary Reporting to the Chief Legal Officer, the Director, Associate General Counsel will assist in managing a variety of general corporate legal and risk management tasks with an emphasis on franchise law and major client national account program contract negotiations (insurance carrier national accounts, commercial accounts and governmental accounts). In addition, this position will assist in monitoring and assuring compliance with franchise registration and disclosure laws in the U.S. and Canada and will support the franchise sales and development team to ensure franchise sales compliance. Other duties include enforcing existing contracts, supervising franchise breaches, terminations, and collections. This position will also provide a wide variety of legal services and support and partner with other attorneys and support staff in the legal department. You will Manage and perform client national account program contract review, negotiations and drafting. Primarily insurance carrier national accounts, commercial accounts and governmental account contracts, as well as major corporate contracts.Ensure franchise registrations are updated and filed in a timely manner with each respective state requiring disclosure.Confirm compliance with FDD requirements adhered to and updated FDD prepared and ready for distribution by March 31st of each year.Verify in-house materials and training explaining franchise disclosure laws, requirements and changes thereto are kept current on an on-going basis.Validate compliance with franchise legal and regulatory matters, including state relationship laws.Ensure compliance with all disclosure and timing requirements.Monitor licensing of new franchises and franchise license agreement changes.Assist in preparation of franchise documents, working with the franchise development division and legal department personnel.Draft and/or review all other agreements and legal documents, as required, or requested. You have Law degree and license in the State of Tennessee or covered under current state license reciprocity.Ability to read, write, and speak the English language proficiently.Minimum of five years franchise law experience with a law firm or in-house legal department.Experience preparing franchise disclosure documents, state registrations and renewals, modifying franchise documents, developing agreements and vendor/ supplier agreements, enforcement of system standards, defaults and terminations, as well as traditional and alternative dispute resolution.Experience with negotiations of national accounts contracts with large commercial or insurance carrier parties. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.

What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary Accountable for national and regional marketing efforts via National Accounts prospecting, negotiating, and closing agreements/contracts, program implementation, reporting and strategic account management to grow the business. The National Accounts Manager will work with insurance claims executives and franchise owners to build, grow and maintain long-term, profitable relationships within the property and casualty insurance industry. Major Duties and Responsibilities Target account execution using business development process through face to face, tele-conference or video conference meetingsMeet quarterly goals for minimum number of appointmentsMeet with all contract and bulletin clients for national or regional contacts within assigned region. Complete program implementation for all new clients.Communicate results and activities, reviewing the marketing progress of each distributor’s area (i.e. Annual Report, State of the Regions). Define and execute a written action plan (regional quarterly plan) including target accounts, client recall, new program implementation, and franchise communication tactics. Follow objective-to-objective selling processContact record management (CRM Salesforce ) data and contact entries.Present progress and clarify the vision of National Accounts at franchise area meetings, division meetings, and Servpro TVPromote the development of marketing divisions within the franchise community as well as marketing clubs within distributor areas.Work in unison with National Accounts Coordinator to target new clients and relationships to develop region.National and regional trade show participation Required Qualifications Ability to read, write, and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner.Minimum five years seasoned relationship-based sales/marketing experience required and claims management and/or property insurance experience a plus.National or Regional Level and High Dollar Sales.Strong Presentation Skills.Communications Skills.Microsoft Office and CRM proficiency.Strong Customer Service Skills.Managing Long Sales Cycle Campaigns.Closing.Relationship Building. Education Bachelor’s Degree Preferred in Marketing and/or related degree About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.

What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary The Audit Intern will provide direct support to team members in their performance of Franchise Audits. In addition to support, this position will conduct audit research and assist with special projects. The Audit Intern will gain valuable insights into the performance of Franchise Audits, as well as the financial system and process of Servpro Franchises. Major Duties and Responsibilities Drafting Audit correspondence on behalf of the audit staffPerforming preliminary review of audit materials submitted by Franchise ownersRequesting additional materials as neededPreparing preliminary summary of audit findings for audit staffMaintaining internal status tracking for audit processReviewing Royalty Revisions submitted by Franchise ownersSupporting audit manager with special projects for audit department. Required Qualification (Knowledge, Skills, and Abilities) Proficient in MS Office (especially Excel)Keen attention to detail and dependableStrong verbal and written communication skillsAbility to understand and interpret legal documents such as franchise license agreements.Strong project management and time management skillsQuickBooks or other equivalent accounting software knowledge, considered a plus Related Work Experience Experience in a role that requires time and project managementExperience in a role that requires attention to detail and strong communication skills Education Actively pursuing an Associate’s or Bachelor’s degree in Accounting, Finance, or business related area.At least a 3.0 GPA About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.

What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job summary The Franchise Business Consultant (FBC) provides consultation services and support to assigned franchisees in the Five Critical Outcome areas of customer service, revenue growth, profitability, management growth, and staff development. Franchise Business Consultants actively seek to establish, train, advise, and develop franchisees in accordance with SERVPRO's policies, bulletins, manuals, and standards. The Franchise Business Consultant creates positive working relationships which develop and promote high franchisee morale and business performance within the assigned sub region. You will Prepare and complete one-on-one visitation in franchise offices, complete virtual training sessions, hold area meetings within the sub-region, and complete conference calls regularly to provide training in the area of the Five Critical Outcomes. These coaching and development sessions will be documented using Salesforce and measured with franchise Key Performance Metrics (KPM)Customer Service: As an industry leader in customer service, FBCs must actively and consistently support all efforts to simplify and enhance the franchise/customer experience, monitor franchise performance through KPMs and coach for improvement.Revenue Growth: Successfully review franchise operations to provide advice and targeted training on a continual basis to maintain SERVPRO’s continued track record of competitive performance. Actively engage franchises in annual strategic planning efforts and regular goal-setting practices to assist with a successful growth strategy including marketing development and service line growth.Profitability: Assist franchises with reviewing financial Key Performance Metrics regularly to enable franchise growth. This will include break-even, financial trend and cashflow analysis to provide guidance for franchise owners to achieve and maintain profit target expectations. Utilize financial data to analyze key metrics while planning immediate and long-term goals.Management Development: Provide assistance and consultation regarding improving owners’ skill sets in coaching, mentoring, accountability, management, and management development. Assist each owner with utilizing the available SERVPRO support tools to enable training and development of their management team.Staff Development: Provide and ensure each franchise utilizes the available resources to properly train their staff to assist with customer service, revenue growth, and profitability. Assist each assigned owner by monitoring their employees’ developmental processes as needed.Keep Regional Director of Operations informed and provide weekly production updates.Document franchise consultation activities within Salesforce.Remain current on new technology as it relates to cleaning and restoration best practices.Conduct regular meetings to provide system updates, instructional training, and gather feedback with large groups of franchise owners.Assist with onboarding and development of franchise owners, inclusive of resales, new sales, and/or territory expansions.Adapt to franchise needs, based on assessment, and provide prescriptive training and resources to help and guide each franchise operation with customized training. This may be project-based or recurring.Answer general business operation and development questions.Control and manage individual expense reports in accordance with company travel policy.Maximize revenues and document the individual plan to improve each franchise.Help franchise owners by engaging in inter-office collaboration and mentorship.Utilize effective time management and operate with integrity to promote, advocate, educate and train in regard to the SERVPRO® Brand.Engage in completing company initiatives and assigned tasks in a timely and efficient manner.Provide headquarters with franchise feedback and support other SERVPRO® divisions as needed. You have Minimum of five (5) years as a consultant, partner, or director for franchise system OR ten (10) years as a successful business ownerEnglish language fluency required.Ability to communicate complex ideas effectively, both verbally and in writing, with people at all levels of the organization in a clear and professional manner.Must have "the Passion to Serve" franchisees through consultative skills.Ability to present and speak professionally to large groups.Proficiency in Microsoft Office including the use of Microsoft Word, Outlook, Teams, Excel, and PowerPoint.An understanding of financial statements, QuickBooks® Online, and general business practices.A complete understanding of training venues, resources, and programs.Proper representation of the company and etiquette while representing Servpro Industries, LLC, is vital. SERVPRO® must maintain our status as the most professional company in our industry.Professional positive attitude for franchisees, team members, and colleagues is essential.Proven competence in the areas of leadership and academics.Ability to work collaboratively with others and fully engage is special projects.Ongoing effort to increase knowledge of our industry and support of the brand.College degree and/or appropriate work experience which may include prior business ownership, consulting experience, or mid-level or higher management accountability.Ability to complete Institute of Inspection Cleaning and Restoration (IICRC), Water Restoration Technician (WRT), and Applied Structural Drying (ASD) is required within first year of employment. Working conditions Must reside in NY, NJ.Must be physically able to travel independently.50 percent or more travel is expected.Business operations Monday through Friday, and weekends, as necessary. Weekend travel as directed Regional Director of Operations.Maintain a valid Driver's License.Maintain a credit card for reimbursable travel expenses. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.

What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job summary The Franchise Business Consultant (FBC) provides consultation services and support to assigned franchisees in the Five Critical Outcome areas of customer service, revenue growth, profitability, management growth, and staff development. Franchise Business Consultants actively seek to establish, train, advise, and develop franchisees in accordance with SERVPRO's policies, bulletins, manuals, and standards. The Franchise Business Consultant creates positive working relationships which develop and promote high franchisee morale and business performance within the assigned sub region. You will Prepare and complete one-on-one visitation in franchise offices, complete virtual training sessions, hold area meetings within the sub-region, and complete conference calls regularly to provide training in the area of the Five Critical Outcomes. These coaching and development sessions will be documented using Salesforce and measured with franchise Key Performance Metrics (KPM)Customer Service: As an industry leader in customer service, FBCs must actively and consistently support all efforts to simplify and enhance the franchise/customer experience, monitor franchise performance through KPMs and coach for improvement.Revenue Growth: Successfully review franchise operations to provide advice and targeted training on a continual basis to maintain SERVPRO’s continued track record of competitive performance. Actively engage franchises in annual strategic planning efforts and regular goal-setting practices to assist with a successful growth strategy including marketing development and service line growth.Profitability: Assist franchises with reviewing financial Key Performance Metrics regularly to enable franchise growth. This will include break-even, financial trend and cashflow analysis to provide guidance for franchise owners to achieve and maintain profit target expectations. Utilize financial data to analyze key metrics while planning immediate and long-term goals.Management Development: Provide assistance and consultation regarding improving owners’ skill sets in coaching, mentoring, accountability, management, and management development. Assist each owner with utilizing the available SERVPRO support tools to enable training and development of their management team.Staff Development: Provide and ensure each franchise utilizes the available resources to properly train their staff to assist with customer service, revenue growth, and profitability. Assist each assigned owner by monitoring their employees’ developmental processes as needed.Keep Regional Director of Operations informed and provide weekly production updates.Document franchise consultation activities within Salesforce.Remain current on new technology as it relates to cleaning and restoration best practices.Conduct regular meetings to provide system updates, instructional training, and gather feedback with large groups of franchise owners.Assist with onboarding and development of franchise owners, inclusive of resales, new sales, and/or territory expansions.Adapt to franchise needs, based on assessment, and provide prescriptive training and resources to help and guide each franchise operation with customized training. This may be project-based or recurring.Answer general business operation and development questions.Control and manage individual expense reports in accordance with company travel policy.Maximize revenues and document the individual plan to improve each franchise.Help franchise owners by engaging in inter-office collaboration and mentorship.Utilize effective time management and operate with integrity to promote, advocate, educate and train in regard to the SERVPRO® Brand.Engage in completing company initiatives and assigned tasks in a timely and efficient manner.Provide headquarters with franchise feedback and support other SERVPRO® divisions as needed. You have Minimum of five (5) years as a consultant, partner, or director for franchise system OR ten (10) years as a successful business ownerEnglish language fluency required.Ability to communicate complex ideas effectively, both verbally and in writing, with people at all levels of the organization in a clear and professional manner.Must have "the Passion to Serve" franchisees through consultative skills.Ability to present and speak professionally to large groups.Proficiency in Microsoft Office including the use of Microsoft Word, Outlook, Teams, Excel, and PowerPoint.An understanding of financial statements, QuickBooks® Online, and general business practices.A complete understanding of training venues, resources, and programs.Proper representation of the company and etiquette while representing Servpro Industries, LLC, is vital. SERVPRO® must maintain our status as the most professional company in our industry.Professional positive attitude for franchisees, team members, and colleagues is essential.Proven competence in the areas of leadership and academics.Ability to work collaboratively with others and fully engage is special projects.Ongoing effort to increase knowledge of our industry and support of the brand.College degree and/or appropriate work experience which may include prior business ownership, consulting experience, or mid-level or higher management accountability.Ability to complete Institute of Inspection Cleaning and Restoration (IICRC), Water Restoration Technician (WRT), and Applied Structural Drying (ASD) is required within first year of employment. Working conditions Must reside in GA, TN, AL, NC, SC or FL.Must be physically able to travel independently.50 percent or more travel is expected.Business operations Monday through Friday, and weekends, as necessary. Weekend travel as directed by Division Director or Regional Director of Operations.Maintain a valid Driver's License.Maintain a credit card for reimbursable travel expenses. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.

What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary Reporting to the Vice President of Digital Marketing, the Director, SEO will lead the organic strategy and execution driving growth for our organization. This role demands both comprehensive SEO knowledge (including on-page, technical, and off-page aspects) and solid business acumen. They will set the objectives, KPIs, and metrics, and monitor the performance of those SEO activities. They will have a clear point of view on where SEO is heading and enthusiasm for sharing thought leadership. The Director, SEO will be a strong team leader and a desired partner. This is a hands-on, player/coach role that will both mentor the SEO team, and actively lead initiatives forward working cross functionally with content, design, UX, operations, development, and agencies. They will also educate and inform the broader digital team to align and follow SEO best practices as applied to their specialty. The Director, SEO will communicate with senior management and stakeholders to provide strategic guidance, clear prioritization and rationale for SEO initiatives and will listen carefully and consider the business needs and objectives of the organization.You will Conduct SEO opportunity research including Share of Voice and keyword analysis.Develop and implement comprehensive SEO strategies to increase organic search rankings, drive targeted traffic and improve efficiency.Winning local – SERVPRO has thousands of franchise locations across US/Canada. Generating local demand at scale, will be paramount to successful performance.Lead Google Business Profile efforts nationwide, optimizing performance.Oversee teams dedicated to SEO, content creation, user experience, link-building, and development.Conduct thorough website audits to identify content and technical SEO issues and opportunities to build and implement a continuous improvement cycle.Work with the development and IT teams to optimize the website domains, redirects, content, metadata, backlinks, and site architecture for maximum search visibility and user experience.Provide data driven decision making. Conduct and provide regular reporting on content gap analysis, competitor analysis, and monitor and analyze website performance using Google Analytics, Google Search Console, Semrush, and other relevant tools.Stay up to date on Google algorithm updates, best practices in SEO and analytics, and industry trends that could impact business performance.Expertise in A/B and other testing methods and experience measuring SEO tactics via these methods.Spearhead collaboration with cross-functional teams to ensure alignment between SEO efforts and other demand generation and business objectives.Present SEO performance reports and insights to leadership in a clear and compelling manner, demonstrating the value of SEO and providing actionable recommendations for improvement. You have 8 years SEO experience, including a minimum of 4+ years leading SEO initiatives for large brands. Practical knowledge of affiliates, marketplaces, and/or programmatic and local marketing optimization (e.g. franchise, retail, etc) at scale is preferred.Demonstrated experience managing a team of direct reports, agencies and contractors and a proven ability to mentor and develop direct reports into more senior roles.Deep understanding of SEO best practices, keyword research methodologies, information architecture, and other components of SEO.Proven ability of developing and executing comprehensive SEO strategies that drive significant business outcomes.Practical experience managing Google Business Profiles.Proven track record of success in driving organic search growth and improving website performanceProficient in complex analytical problem-solving.Possess a competitive drive and a strong desire to learn.Thrive in a fast-paced and dynamic environment.Bachelor's degree in an analytically oriented discipline such as business, economics, statistics, or a technology-oriented discipline.Ability to travel 10% of the time About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.