SEARCH
GO
Management Jobs
Full Time
2/22/2025
Murfreesboro, TN 37128
(40.6 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary The primary purpose of the Product Sales Account Manager is to create long-term trusting relationships with our Top 100 independently owned SERVPRO Franchise operations. The Account Manager’s role is to oversee a portfolio of assigned customers and answer client queries. Ultimately, a successful Account Manager should collaborate with our sales team to achieve quotas while keeping our clients satisfied and engaged with our products and services in the long-run. Major Duties and Responsibilities Manage the Top 100 Servpro accounts and operate as the lead point of contact for your accountsDevelop positive relationships and handling their needsAct as the point of contact and handle customers’ individual needsSuggest actions to improve sales performance and identify opportunities for growthLiaise with cross-functional internal teams (including Customer Care Specialists and Product Development departments) to improve the entire customer experience.Complete assigned number of outbound proactive calls pulled from the core initiators on the Proactive call calendar per zone on a weekly, monthly, and quarterly basis and record in SalesForce. Actively engage in vendor related Professional Development through webinars, on-site training, training at convention, and Director/Trainer meetings.Create and maintain comprehensive reports/supporting documentation relating to sales analysis as needed.Assist with new projects as they relate to Product Resources function.Conduct special project analysis of sales and customer reviews.Develop expert product and market knowledge Required Qualifications Minimum of 5 years of relevant industry experience in product sales or account management. Ability to read, write, and speak to communicate in person, on the phone, and by written communications in a clear, straight-forward, and professional manner. Excellent communication and negotiation skills.Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detailMust be able to travel to meetings or job sites to promote Product Sales Division and support our Franchisees as it relates to their specific product needs by giving powerful presentations with top notch execution. Proficient with all Microsoft Office programs.Knowledge of CRM softwareAbility to work independentlyAbility to make decisions and solve problems while working under pressureAbility to communicate with all levels of management and company personnelAbility to show judgment and initiative and to accomplish job duties in a timely manner Education Bachelor’s Degree preferred or equivalent industry experience above minimum requirements. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Full Time
2/4/2025
Murfreesboro, TN 37132
(43.0 miles)
Description Sign-On Bonus available for qualified RN candidates!Do you have the career opportunities as a Case Management RN you want in your current role We invest in what matters most to nurses like you – at home, at work, and at every stage in your career. We have an exciting opportunity for you to join TriStar Skyline Medical Center which is a part of the nation’s leading provider of healthcare services, HCA Healthcare.BenefitsTriStar Skyline Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.Free counseling services and resources for emotional, physical and financial wellbeing401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)Employee Stock Purchase Plan with 10% off HCA Healthcare stockFamily support through fertility and family building benefits with Progyny and adoption assistance.Referral services for child, elder and pet care, home and auto repair, event planning and moreConsumer discounts through Abenity and Consumer DiscountsRetirement readiness, rollover assistance services and preferred banking partnershipsEducation assistance (tuition, student loan, certification support, dependent scholarships)Colleague recognition programTime Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.Learn more about Employee BenefitsNote: Eligibility for benefits may vary by location.The RN Case Manager is responsible for promoting patient-centered care by coordinating the plan of care for the patient stay, managing the length of stay, ensuring appropriate resource management and developing a safe appropriate discharge plan in collaboration with the multidisciplinary team. The RN Case Manager facilitates the progression and transition of care using established criteria and in conjunction with the multidisciplinary team. The RN Case Manager will coordinate activities that promote quality outcomes and patient throughput while supporting a balance of optimal care and appropriate resource utilization.What you will do in this role:Provides case management services for both inpatient and observation patients as assigned. Identifies patients who are at risk for adverse outcomes during the transition from one level of care/setting to another. Performs a comprehensive assessment of psychosocial, medical and discharge needs of patients/family along with an assessment of resources appropriate and available to the patient/family. Reassesses the patient’s clinical condition as indicated. Considers patient’s readmission status or risk of readmission and develops strategies to mitigate including education on appropriately accessing healthcare resources, preventative education, and community based resources. Coordinates the plan of care and drives the discharge plan by collaborating with the multidisciplinary health care team and in particular with the patient's physician to facilitate a successful care transition. Partners with Social Services to ensure the post-acute medical needs and level of care are appropriate. Assumes responsibility for timely referral to Social Services when risk factors for psychosocial determinants of health are identified. Involves patient and family/responsible/significant others in identifying and clarifying needs and expectations to develop mutual and realistic goals. Evaluates progression of care using evidence-based tools and approved criteria (InterQual) throughout the episode of care; escalates progression and transition of care issues through the established chain of command. Makes appropriate referrals to third party payer and disease and case management programs for recurring patients and patients with chronic disease states. Facilitates patient throughput with an ongoing focus on an effective care transition, quality, and efficiency. Documents professional recommendations, discharge plan, care coordination interventions, and case management activities to effectively communicate to all members of the health care team. Aligns patient needs with available resources to ensure a safe discharge/transition. Practices and adheres to the “Code of Conduct” and “Mission and Value Statement” What qualifications you will need: RN License (required) Associate Degree in Nursing or Nursing Diploma (required) Bachelor’s Degree in Nursing (preferred)2+ years’ experience in case management OR 3+ years’ experience in clinical nursing (required) InterQual experience (preferred) TriStar Skyline Medical Center is a 250+ bed facility. We are Tennessee's first comprehensive stroke center and a national leader in neuroscience. In addition, we are equipped with 3 helipads, new ICU and Medical/Surgical floors, and burn care services. We offer a CARF accredited Inpatient Rehabilitation program and are an ACS verified Level II Trauma Center. As an Accredited Chest Pain Center with PCI, TriStar Skyline is a leading provider of emergency heart care."Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.HCA Healthcare Co-FounderIf this opportunity is your next step in your career path, we encourage you to apply for our Case Management RN opening. We review all applications. Qualified candidates will be contacted by a member of our team. We are interviewing apply today!We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Full Time
1/26/2025
Murfreesboro, TN 37132
(43.0 miles)
Description IntroductionAre you looking for a place to deliver excellent care patients deserve At TriStar Centennial Medical Center we support our colleagues in their positions. Join our Advanced Wound Care CenterTeam as a(an) Case Management RN PRN for Outpatient Wound Care Centerand access programs to assist with every stage of your career.BenefitsComprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.Free counseling services and resources for emotional, physical and financial wellbeing401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)Employee Stock Purchase Plan with 10% off HCA Healthcare stockFamily support through fertility and family building benefits with Progyny and adoption assistance.Referral services for child, elder and pet care, home and auto repair, event planning and moreConsumer discounts through Abenity and Consumer DiscountsRetirement readiness, rollover assistance services and preferred banking partnershipsEducation assistance (tuition, student loan, certification support, dependent scholarships)Colleague recognition programTime Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.Job Summary and QualificationsWhat you will do in this role:Provides case management services for both inpatient and observation patients as assigned. Identifies patients who are at risk for adverse outcomes during the transition from one level of care/setting to another. Performs a comprehensive assessment of psychosocial, medical and discharge needs of patients/family along with an assessment of resources appropriate and available to the patient/family. Reassesses the patient’s clinical condition as indicated. Considers patient’s readmission status or risk of readmission and develops strategies to mitigate including education on appropriately accessing healthcare resources, preventative education, and community based resources. Coordinates the plan of care and drives the discharge plan by collaborating with the multidisciplinary health care team and in particular with the patient's physician to facilitate a successful care transition. Partners with Social Services to ensure the post-acute medical needs and level of care are appropriate. Assumes responsibility for timely referral to Social Services when risk factors for psychosocial determinants of health are identified. Involves patient and family/responsible/significant others in identifying and clarifying needs and expectations to develop mutual and realistic goals. Evaluates progression of care using evidence-based tools and approved criteria (InterQual) throughout the episode of care; escalates progression and transition of care issues through the established chain of command. Makes appropriate referrals to third party payer and disease and case management programs for recurring patients and patients with chronic disease states. Facilitates patient throughput with an ongoing focus on an effective care transition, quality, and efficiency. Documents professional recommendations, discharge plan, care coordination interventions, and case management activities to effectively communicate to all members of the health care team. Aligns patient needs with available resources to ensure a safe discharge/transition. Practices and adheres to the “Code of Conduct” and “Mission and Value Statement” What qualifications you will need: RN License (required) Associate Degree in Nursing or Nursing Diploma (required) Bachelor’s Degree in Nursing (preferred)2+ years’ experience in case management OR 3+ years’ experience in clinical nursing (required) InterQual experience (preferred) TriStar Centennial Medical Center is a 740+ bed comprehensive facility. We offer medical and surgical programs. These include behavioral health and 24-hour emergency. These also include heart and vascular and imaging. These also include neurosciences, oncology, orthopedics, pediatrics, rehabilitation, sleep disorder, and women's services. We are an affiliate of TriStar Health. TriStar Centennial Medical Center is a 43-acre campus. We are home to TriStar Centennial Heart & Vascular Center. We are home to TriStar Centennial Women's Hospital. Our campus includes The Children's Hospital at TriStar Centennial, Sarah Cannon Cancer Institute at TriStar Centennial Medical Center, TriStar Centennial Advanced Joint Replacement Institute and TriStar Centennial Parthenon Pavilion.Graduate of an accredited School of Professional Nursing."Good people beget good people."- Dr. Thomas Frist, Sr.HCA Healthcare Co-FounderHCA Healthcare Co-FounderTriStar Centennial Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:Learn more about Employee BenefitsNote: Eligibility for benefits may vary by location.Are you a continuous learner With more than 94,000 nurses throughout HCA Healthcare, we are one of the largest employers of nurses in the United States. Education is key to excellence! As a majority owner of Galen College of Nursing, which joins Research College of Nursing and Mercy School of Nursing as educational facilities within the HCA Healthcare family, we make it easier and more affordable to gain certifications and job skills. Apply today for our Case Management RN PRN opening and continue to learn!HCA Healthcare has been named one of the World’s Most Ethical Companies by Ethisphere Institute for ten consecutive years (2010-2019). In 2019, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. If growth and continued learning is important to you, we encourage you to apply for our Case Management RN PRN opening. Our team will promptly review your application. Highly qualified candidates will be contacted for interviews. Unlock the possibilities apply today!We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Full Time
2/1/2025
Guild, TN 37340
(38.6 miles)
*** WE ARE OFFERING A $1,500 SIGN-ON BONUS FOR THIS POSITION *** Sage Dental is seeking a Dental Office Manager to join our team in Chattanooga! Sage Dental is the leading Dental Support Organization (DSO) in the Southeast, and we are continuing to grow! At Sage, people are at the core of everything we do. We are looking for dynamic and talented professionals who fit our culture of innovative technology, constant learning, and patient-centric care to join our team. If you are ready to take the next step in your career and want a position with excellent earning potential with a stable, growing company, Sage Dental has what you are looking for.OverviewIf you have experience as an Office Manager in a group dental practice or if you have been an Office Manager in a busy, multi-dentist practice, this may be the position for you!Sage Dental offers you: $1,500 SIGN-ON BONUSCompetitive base pay - PLUS BONUSES!Growth opportunityBenefits such as: Health & Dental Insurance, Paid Holidays and Paid time off, 401K and more!ResponsibilitiesDemonstrate strong leadership and team building skillsEffectively implement directives, policies, and proceduresMaintain efficient operation of the office to achieve performance goalsEffectively coach and resolve staff and patient issuesQualificationsProven track record of providing excellent customer service to all patients and visitorsA minimum of two years of experience managing a fast paced dental officeKnowledge of dental insurance plans #2025-6784
Full Time
2/4/2025
Murfreesboro, TN 37132
(43.0 miles)
Description Sign On Bonus $5000IntroductionAre you looking for a place to deliver excellent care patients deserve At TriStar Healthcare at Home we support our colleagues in their positions. Join our Team as a(an) Home Health RN Clinical Manager and access programs to assist with every stage of your career.BenefitsTriStar Healthcare at Home, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.Free counseling services and resources for emotional, physical and financial wellbeing401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)Employee Stock Purchase Plan with 10% off HCA Healthcare stockFamily support through fertility and family building benefits with Progyny and adoption assistance.Referral services for child, elder and pet care, home and auto repair, event planning and moreConsumer discounts through Abenity and Consumer DiscountsRetirement readiness, rollover assistance services and preferred banking partnershipsEducation assistance (tuition, student loan, certification support, dependent scholarships)Colleague recognition programTime Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.Learn more about Employee BenefitsNote: Eligibility for benefits may vary by location.Are you a continuous learner With more than 94,000 nurses throughout HCA Healthcare, we are one of the largest employers of nurses in the United States. Education is key to excellence! As a majority owner of Galen College of Nursing, which joins Research College of Nursing and Mercy School of Nursing as educational facilities within the HCA Healthcare family, we make it easier and more affordable to gain certifications and job skills. Apply today for our Home Health RN Clinical Manager opening and continue to learn!Job Summary and QualificationsResponsible for the planning, coordination, and delivery of quality interdisciplinary home health care services. Will ensure compliance to federal/state standards and clinical best practices. What you will do in this role:Supervises, monitors, and ensures competencies and performance of assigned home health care team(s)Supervises ongoing case management of all patients ensuring an accurate evaluation and treatment plan, maintaining our quality model, and utilizing services appropriately to achieve optimal outcomes. Reviews electronically submitted documentation and provides feedback to clinicians regarding deficiencies or OASIS corrections (with feedback from Quality Review Specialist) to ensure the medical records reflect compliance with medical necessity, homebound status, visit utilization, and documentation of individualized patient assessment and transition (discharge) planning. Reviews agency assigned team outcome data, participates in and facilitates improvement activities for agency quality and outcome performance.Reviews patient schedules to ensure appropriate coordination of care and clinical needs and ensures efficiency of clinical associates. Serves as an educator and mentor for assigned home health care team regarding home health documentation, including addressing deficiencies in clinical documentation, inconsistencies, clinical standards of care, and compliance. What qualifications you will need:Two years of experience within a licensed and certified (Medicare) home health agency requiredCompetent in Federal (Medicare) and Local standards including Conditions of Participation and Local Coverage Determinations Supervisory experience preferredCertifications, Licenses, and other Special RequirementsCurrent/Active Registered Nurse (RN) License within practice state requiredReliable transportation and proof of valid automobile liability insuranceMust have valid driver’s licenseHealthcare at Home is a service line from HCA healthcare. We are dedicated to providing patients with quality care during their recovery at home. We are Medicare certified. Our patients are under the supervision of a physician and our team of professionals develop an individualized plan of care. Our professionals include registered nurses, licensed practical nurses, therapists, and social workers. We provide the care you need in the comfort of your own home to restore your independence. Healthcare at Home raises the bar on what quality healthcare looks like. Just like family, we pull together to care for, support and celebrate with each other being able to provide exceptional, expert care for patients. HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses."Good people beget good people."- Dr. Thomas Frist, Sr.HCA Healthcare Co-Founder If growth and continued learning is important to you, we encourage you to apply for our Home Health RN Clinical Manager opening. Our team will promptly review your application. Highly qualified candidates will be contacted for interviews. Unlock the possibilities apply today!We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.BD-AFHP
Full Time
2/17/2025
Murfreesboro, TN 37128
(40.8 miles)
About the RoleAs Beauty Lead Advisor, you will drive sales through an authentic passion for beauty and engage clients by identifying their needs with a consultative approach. You will maintain expert knowledge of top beauty brands, execute merchandise sets, replenishment and visual standards according to Sephora at Kohl’s standards and ensure an excellent overall client experience.What You’ll DoBuild strong client loyalty and influence clients by identifying their needs and suggesting products to drive sales, including the opportunity to upsell productsDevelop and expand knowledge of the beauty industryProvide credibility to the client through knowledge of products and beauty trendsInspire clients through demonstrating products and application of productsUnderstand and execute the sales plans to support and meet goalsExecute and maintain all Sephora visual merchandising and operational standards, including merchandise sets, tester maintenance and department cleanliness and hygiene standardsEnsure timely and consistent sales floor replenishment to drive sales and enhance the customer experienceActively engage and complete all required training to expand knowledgeSupport omni-processing within the departmentSupport inventory management from receipt to sale, including freight processing, back stocking, inventory counts and price changesAll associates are responsible for:Acting with integrity and honesty and fostering teamwork in an engaged and inclusive cultureExercising good judgment and discernment when making decisions; taking appropriate partners as neededSupporting and executing safety and shortage reduction programs following company guidelinesAccomplishing multiple tasks within established timeframesFollowing company policies, procedures, standards and guidelinesMaintaining adherence to company safety policies for the safety of all associates and customersReceiving, understanding and proactively responding to direction from leaders and other company personnelOther responsibilities as assigned What Skills You HaveRequiredAuthentic passion for beauty Client-facing retail or service industry experienceExcellent written and verbal communication skills with the ability to influence in a clear and concise mannerAvailability to work days, nights, weekends and holidaysPay Starts At: $16.05
Full Time
1/26/2025
Murfreesboro, TN
(42.1 miles)
Style is never in short supply at our more than 500 HomeGoods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with working here. Our environment is ever-changing, yet always encouraging. Every shift is a new opportunity to Discover Different.Opportunity: Contribute To The Growth Of Your Career.Leads the frontline to promote a ?Highly-Satisfied? customer experience while driving customer loyalty. Helps develop high-performing teams through training and mentoring of Associates on frontline execution of all register transactions. Acts with integrity to adhere to company policy and procedures. Promotes a culture where everyone feels welcomed, valued, and engaged. Has a strong desire to achieve team and individual results. Available and willing to work in multiple areas of the store as neededPromotes a ?Highly Satisfied? customer experienceDrives customer loyalty through programs and initiativesAddresses customer concerns and issues promptlyUpdates Associates on current customer experience feedback, goals, and company initiativesTrains and mentors all Associates on Policies and ProceduresProvides recognition and constructive feedback on cashier performanceMaintains and monitors cash controls including change fundAdheres to all labor laws and meal and break period policiesAssigns registers and coordinates breaks to ensure optimized coverage at frontline and sales floorAudits and approves paperworkMaintains cleanliness, recovery, and organizational standards throughout the frontlineMonitors all frontline equipment, communicating issues to managementExecutes and adheres to Company directivesMaintains and upholds merchandising standards within the queue-lineAdheres to all operational, merchandise, and loss prevention policies and procedures (i.e. merchandise ticketing, EAS tagging - if applicable, and coding standards)Ensures proper and timely handling of damages and Mark out of StockPromotes a safe environment, reporting any type of safety hazard in the storeOther duties as assignedWho We Are Looking For: You!High School graduate or equivalent degree preferredAvailable to work flexible schedule including evenings and weekendsAble to work as a team memberExcellent interpersonal skillsExceptional customer service skillsAble to lift heavy merchandise with/without reasonable accommodationsAble to train and provide direction to othersAble to run a register/handle moneyMust be able to handle confidential information with discretionExperience as a coordinator or previous retail/supervisory experience preferredBenefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.This position has a starting pay range of $14.00 to $14.50 per hour.Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.Applicants with arrest or conviction records will be considered for employment.At HomeGoods, we embrace the unknown - with new products, new challenges and new ways to make a house a home. Our products add little, special touches to customers' lives and our people do the same for each other. Everyone supports each other to Discover Different - here and throughout the entire TJX family, which includes TJ Maxx, Marshalls, Sierra, and Homesense.Discover Different means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Full Time
2/4/2025
Murfreesboro, TN 37128
(40.6 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary The Commercial Accounts Senior Marketing Manager is responsible for developing, implementing, and overseeing B2B marketing strategies and programs that align with SERVPRO’s goals and objectives and drive business growth and enhance brand presence. Major Duties and Responsibilities Develops and executes comprehensive B2B marketing strategy that aligns with SERVPRO’s goals and objectives.Analyzes market trends, customer insights, and competitive landscape to inform marketing strategies and identify new opportunities.Working with the business intelligence team to refresh market data utilized by the business for the commercial vertical.Working with Commercial Accounts leadership to develop and launch Commercial sales programs to the SERVPRO Sales organization.Creates and implements a sales tool kit including a B2B playbook, presentation materials, brochures, client testimonials, and case studies by vertical.Leverages B2B channels with a strong social strategy on LinkedIn and partnering with sales on focused trade show strategies to reach targeted decision-makers in key verticals.Development of a marketing calendar for National Accounts team including key events, social media activities, as well as other marketing related activitiesCreates, manages, monitors and measures performance of marketing campaigns by vertical to generate leads, increase brand awareness, and drive customer engagement and adjusting as necessary to achieve desired outcomes.Collaborates with sales, product, and other cross-functional teams to ensure alignment and maximize the impact of marketing initiatives.Monitors and reports on the performance of marketing campaigns, providing actionable insights to improve effectiveness and ROI. Provides marketing leadership, program development and launching programs at key events including SERVPRO Convention, Trade Shows, Industry Events and Commercial Sales Summit conferences.Develops strategic frameworks that align with the company’s objectives, including market analysis, segment targeting, and executing strategies that maximize ROI.Leads and coordinates multiple projects simultaneously, ensuring timely and successful delivery.Identifies and pursues new business opportunities in a timely fashion.Fosters innovation and creativity in developing unique campaigns and solving problems that will significantly differentiate the brand.Provides strong leadership and guidance to inspire and guide cross-functional teams towards achieving marketing goals.Understands customer needs and behaviors and gathers customer insights to tailor strategies that meet market demands.Utilization of digital marketing tools and platforms for effective marketing management. Required Qualification (Knowledge, Skills, and Abilities) Minimum of 5-10 years of experience in B2B marketing, preferably in a commercial setting developing strategies and comprehensive Marketing programsStrong understanding of digital marketing channels, including email, social media, content marketing, and SEO.Excellent project management and organizational skills, with the ability to manage multiple priorities and meet deadlines.Strong analytical skills with experience in understanding and analyzing market data specific to the Commercial marketplace.Previous experience working in a franchise organization is a plus, cross-functional experience and working in a matrixed environment is desired.Proficiency in marketing automation tools and CRM systems is a plus.Stellar communication skills are essential for conveying ideas and strategies effectively across all levels of the organization and to external stakeholders.The ability to quickly identify and resolve issues is important for maintaining client satisfaction and ensuring the smooth execution of projects.Being adaptable to market changes and new challenges is crucial for staying ahead in a constantly evolving business environment.A robust analytical skill set enables marketing managers to decipher complex data, translate analytics into actionable strategies, and measure the effectiveness of marketing campaigns.Effective time management skills are required to balance multiple priorities and manage time efficiently. Education Bachelor’s degree in Marketing, Business or equivalent work experience. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Full Time
2/1/2025
Murfreesboro, TN 37128
(40.6 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary Responsible for national account business development within the commercial space. Key activities include account prospecting, negotiating, and closing agreements/contracts, program development and implementation, reporting, and overall account management to grow the business. Major Duties and Responsibilities Perform regular territory reviews and prioritization around prospects and current accounts to ensure focus on the largest opportunities within your territory.Aggressively target, prospect and secure new commercial client programs. Duties will include developing a robust sales pipeline in Salesforce, securing client meetings, developing programs, successfully negotiating, and closing master service agreements and completing program implementation and rollout to the SERVPRO franchise system. Build and maintain strong relationships with key client decision makers to ensure satisfaction and address any concerns. Develop key account plans, monitor client performance regularly, and lead quarterly business review meetings to develop best strategies for growing client revenue.Continuously review the pipeline business development process, communicate results and activities, track performance results including new client wins, program implementation metrics, leads, jobs, and revenue data, and franchise communication tactics. Present progress and promote the vision of Commercial National Accounts at SERVPRO franchise area meetings. Develop and maintain strong professional relationships with key internal personnel including other Commercial Account Managers, Commercial Large Loss, coordinators, paralegals, accounting, Franchise Business Consultants, and other key departments.Attend National/Regional trade shows, industry networking event participation and client entertaining opportunities as assignedAchieve assigned revenue growth targets based on overall company annual objectives.Prospect, develop, close, and implement assigned annual new commercial client program goal. Increase client requests for SERVPRO services (job leads) through strategic account management, monitored via usage of SERVPRO National Call Center.Take prompt action to identify and pursue new business opportunities.Build and maintain strong client relationships, collaborating with internal teams, and managing client expectations.Adapt to market changes and new challenges, staying ahead in a constantly evolving business environment. Required Qualifications Minimum five years of seasoned relationship-based business development experience required, with a focus on the restoration industry and/or commercial sales.Good understanding of commercial client procurement processes and contracting vehicles and solid knowledge of navigating the commercial sales cycle. Excellent communication, negotiation, and presentation skills; the ability to influence key stakeholders at all levels. Demonstrated ability to thrive in a fast-paced dynamic environment and adapt to changing market conditions, while managing multiple priorities at the same time.Proven experience negotiating legal contracts with proven success at achieving mutually agreeable terms, representing Servpro franchise's best interests.Strong account management skills are necessary to build and maintain client relationships, address client needs, and ensure client satisfaction and retention.Ability to quickly identify and resolve issues is important for maintaining client satisfaction and ensuring the smooth execution of projects.Proficiency in using CRM software and other relevant tools to gather and interpret data is necessary for tracking performance, identifying trends, and making informed decisions. Experience in Salesforce preferred. Microsoft Office proficiency required.Effective time management skills are required to balance multiple priorities and manage time efficiently. Education Bachelor’s Degree (marketing and/or related degree) or equivalent work experience. Working Conditions Location: Headquarters or remote depending on territory.Standard working hours, based on a 40-hour work week, however weekends and nights may be required based on client, trade show, and event meetings and agendas.Additional working hours required as needed to meet deadlines, complete assignments, and projects on schedule.Up to 50% travel as required for business needs. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Full Time
2/1/2025
Murfreesboro, TN 37128
(40.6 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary The Senior Commercial Large Loss Project Manager dispatches and manages large loss assignments referred from SERVPRO® Call Center, Clients, and all other sources of property loss. The Senior Project Manager is also responsible for promoting active communication with the Franchise and Client, and aggressively enforces guidelines and contracts as stipulated by client. This person must reside in market in the Northeast U.S. You will Provides dispatch assistance to the Customer Care Center upon request 24/7/365Communicates Job File Requirements to OperatorsProvide Project Oversight on all Projects over $1,000,000 throughout the US as assigned by the Director. Work in Conjunction with initially assigned territorial CLLD PM on these projects.Ability to provide oversight on Multiple Projects in Excess of $ 1.000,000 each and complex in nature.Responsible for daily documentation of job progress, including: Labor and subcontract progress.Utilizes Time and Material software to provide real-time and accurate information.Responsible for completing Weekly Job Status reports with overview of every project that is assigned.Maintains a Weekly Call and Updated Written Report with the FCM for each region that is assigned.Monitors, reviews, and verifies scope and estimates for operational and pricing agreement compliance.Works in conjunction with the National Accounts Sales division to oversee and confirm that contract agreements are being followed. Ensures that carrier is notified of job progress and any reserve variance. Status Updates Weekly to CLLD support staff on National Accounts ProjectsProvides constructive review and critique of estimates to Operators.Advises Operator on best practices, processes, and equipment options. Assists in settling job site issues and/or concerns and general project oversight. Advises Operator to utilize Resource Center Preferred Vendors or other Operators for subcontract work. Works with the Operators and CLLD to qualify and maintain National Subcontractors.Secures and review completed Job File Documentation from the Operator and assist Operator in collections as needed.Actively and consistently supports all efforts to simplify and enhance the Franchise and customer experience.Provides consulting services for insurance companies.Completes and submits Expense Reports timely after incurred and maintain credit card for travel expenses as provided by company.Provide Oversight and Field Training for CLLD PM’s as assigned by the Director.Ability to read and understand Local and National Building Codes as applied in Municipalities, Counties and States across the United States.Provides Quarterly contact by telephone to LLRT Members as assigned by the Director.Develops and presents classroom training as requested by the Training Department and Insurance Clients.Travels to Storm Sites as assigned by the Director to assist in securing Projects and making certain that all documentation is in place.Work with all HQ Filed Consultants to ensure proper procedures are being followed by the traveling Franchise Teams in a named storm event. You have Ability to read, write, and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straightforward, and professional manner.Minimum 10 years of experience in property claim adjusting and/or restoration, with a minimum of 15 years in commercial and large loss restoration and reconstruction management. Proficient with the Microsoft Office Suite Applications, including MS-Word, MS-Excel, MS-PowerPoint, and MS-Outlook. Must have a working knowledge of Xactimate Estimating and T&M Invoicing with a complete understanding of proper documentation. Must have an understanding of Property Insurance Coverage and Limitations.Excellent oral and written communication skills. Able to present information to other individuals and groups.Certificates or certifications earned in specific business functions or practices, customer-focused processes, or software applications a plus.Bachelor’s degree in Business or equivalent combination of education and relevant work-related experience preferred. Institute of Inspection Cleaning and Restoration (IICRC) and Water Restoration Technician (WRT) certifications required or the ability to obtain within first year of employment. Testing and renewal fees not reimbursed by SERVPRO®). Working Conditions Fast-paced work environment (sitting, standing, walking, and talking), based on a 40-hour work week. Travel minimum 50 percent to visit Job sites as requiredOccasional weekend travel to meet business needs.Maintain a valid Driver’s License. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Full Time
2/4/2025
Murfreesboro, TN 37128
(40.6 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary Program Managers represent the IS and Business stakeholders during the development and implementation of the Programs overall strategy. Responsible for Program success and adoption (including system usage). You will Actively and consistently support all efforts to simplify and enhance the Franchise/customer experience.Utilize interviews, document analysis, surveys, site visits, business process descriptions, use cases, task, and workflow analysis to develop program-level vision, strategy, approach, and implementation plans required to achieve necessary business outcomes.Work directly with internal departments to ensure successful adoption. This may include training material creation, training execution, user documentation.Drive and challenge business units on their assumptions of how they will successfully execute their plans.Utilize process improvement skills to assist business and IS with documenting current and future processes to identify the overall program needs.Facilitate the creation of business cases, program roadmaps, and program governance structures to support Project Managers. Provide presentations to IS Governance Board for approval and prioritization.Identify the key project interdependencies across the program that may impact IS and other functional areas.Identify, track, and manage program level risks and issues. Serve as escalation point to resolve program issues, remove roadblocks, formulate contingency plans, and communicate status to programs executive leadership team.Function as central point of program communication and status for program team members, stakeholders, management, and executives. Works with PMO Manager for accurate project status.Responsible for overall program success. Engaging with Franchises, Headquarters business divisions and IS Leadership to determine if success is being met.Gather post-implementation feedback of the system and its deployment to leverage improvements in future processes and releases.Provide input to improving the solution delivery life cycle employed.Participate in assigned development planning and prioritization sessions as needed.Develop in-depth Subject Matter Expert (SME) knowledge in areas assigned and share this knowledge with other team members.Assist in user acceptance testing efforts. You have Ability to read, write, and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straightforward, and professional manner.Experience in web-based system development using Microsoft technologies, mobile solutions and/or business intelligence preferred.Proficiency in the Microsoft Office Suite; Visio preferred.Strong analytical and program management skills required, including a thorough understanding of how to interpret customer business needs.Ability to work in a fast-paced, high pressure office environment.Strong analytical/problem solving skills.Possess a strong desire for quality by understanding the overall program needs.Ability to work independently and on complex team projects, as needed.Self-motivated, self-directed, results-oriented, and customer-focused.Ability to respond to change and able to handle ambiguity.Excellent time management, organization, and prioritization skills.Successfully engage in multiple initiatives simultaneously. Education High school diploma and four or more years’ experience in business or technology related field.Bachelor’s degree preferred. Working Conditions Fast-paced, high pressure office environment.Standard working hours based on a 40-hour work week.Additional working hours required as needed to complete testing assignments and projects on schedule.Travel up to 20% as required. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Full Time
2/9/2025
Murfreesboro, TN 37128
(40.6 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary Accountable for national and regional marketing efforts via National Accounts prospecting, negotiating, and closing agreements/contracts, program implementation, reporting and strategic account management to grow the business. The National Accounts Manager will work with insurance claims executives and franchise owners to build, grow and maintain long-term, profitable relationships within the property and casualty insurance industry. Major Duties and Responsibilities Target account execution using business development process through face to face, tele-conference or video conference meetingsMeet quarterly goals for minimum number of appointmentsMeet with all contract and bulletin clients for national or regional contacts within assigned region. Complete program implementation for all new clients.Communicate results and activities, reviewing the marketing progress of each distributor’s area (i.e. Annual Report, State of the Regions). Define and execute a written action plan (regional quarterly plan) including target accounts, client recall, new program implementation, and franchise communication tactics. Follow objective-to-objective selling processContact record management (CRM Salesforce ) data and contact entries.Present progress and clarify the vision of National Accounts at franchise area meetings, division meetings, and Servpro TVPromote the development of marketing divisions within the franchise community as well as marketing clubs within distributor areas.Work in unison with National Accounts Coordinator to target new clients and relationships to develop region.National and regional trade show participation Required Qualifications Ability to read, write, and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner.Minimum five years seasoned relationship-based sales/marketing experience required and claims management and/or property insurance experience a plus.National or Regional Level and High Dollar Sales.Strong Presentation Skills.Communications Skills.Microsoft Office and CRM proficiency.Strong Customer Service Skills.Managing Long Sales Cycle Campaigns.Closing.Relationship Building. Education Bachelor’s Degree Preferred in Marketing and/or related degree About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Full Time
2/1/2025
Murfreesboro, TN 37128
(40.6 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary Reporting to the Vice President of Digital Marketing, the Director, SEO will lead the organic strategy and execution driving growth for our organization. This role demands both comprehensive SEO knowledge (including on-page, technical, and off-page aspects) and solid business acumen. They will set the objectives, KPIs, and metrics, and monitor the performance of those SEO activities. They will have a clear point of view on where SEO is heading and enthusiasm for sharing thought leadership. The Director, SEO will be a strong team leader and a desired partner. This is a hands-on, player/coach role that will both mentor the SEO team, and actively lead initiatives forward working cross functionally with content, design, UX, operations, development, and agencies. They will also educate and inform the broader digital team to align and follow SEO best practices as applied to their specialty. The Director, SEO will communicate with senior management and stakeholders to provide strategic guidance, clear prioritization and rationale for SEO initiatives and will listen carefully and consider the business needs and objectives of the organization.You will Conduct SEO opportunity research including Share of Voice and keyword analysis.Develop and implement comprehensive SEO strategies to increase organic search rankings, drive targeted traffic and improve efficiency.Winning local – SERVPRO has thousands of franchise locations across US/Canada. Generating local demand at scale, will be paramount to successful performance.Lead Google Business Profile efforts nationwide, optimizing performance.Oversee teams dedicated to SEO, content creation, user experience, link-building, and development.Conduct thorough website audits to identify content and technical SEO issues and opportunities to build and implement a continuous improvement cycle.Work with the development and IT teams to optimize the website domains, redirects, content, metadata, backlinks, and site architecture for maximum search visibility and user experience.Provide data driven decision making. Conduct and provide regular reporting on content gap analysis, competitor analysis, and monitor and analyze website performance using Google Analytics, Google Search Console, Semrush, and other relevant tools.Stay up to date on Google algorithm updates, best practices in SEO and analytics, and industry trends that could impact business performance.Expertise in A/B and other testing methods and experience measuring SEO tactics via these methods.Spearhead collaboration with cross-functional teams to ensure alignment between SEO efforts and other demand generation and business objectives.Present SEO performance reports and insights to leadership in a clear and compelling manner, demonstrating the value of SEO and providing actionable recommendations for improvement. You have 5 years SEO experience, including a minimum of 4+ years leading SEO initiatives for large brands. Practical knowledge of affiliates, marketplaces, and/or programmatic and local marketing optimization (e.g. franchise, retail, etc) at scale is preferred.Demonstrated experience managing a team of direct reports, agencies and contractors and a proven ability to mentor and develop direct reports into more senior roles.Deep understanding of SEO best practices, keyword research methodologies, information architecture, and other components of SEO.Proven ability of developing and executing comprehensive SEO strategies that drive significant business outcomes.Practical experience managing Google Business Profiles.Proven track record of success in driving organic search growth and improving website performanceProficient in complex analytical problem-solving.Possess a competitive drive and a strong desire to learn.Thrive in a fast-paced and dynamic environment.Bachelor's degree in an analytically oriented discipline such as business, economics, statistics, or a technology-oriented discipline.Ability to travel 10% of the time About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
This website uses cookies for analytics and to function properly. By using our site, you agree to these terms.