SEARCH
GO
Professional Jobs
Full Time
2/10/2025
Chapel Hill, TN 37034
(39.8 miles)
Summary Thank you for your interest in the Surgery Summer Internship Program at Williamson Medical Center! Selected candidates will mainly be placed in the areas of OR, Day Surgery, Endoscopy and Post Anesthesia Care. The hours are part-time & variable. This is an unpaid internship, however, it is an excellent opportunity for Pre-Med and Nursing students to get hands-on experience in the medical field. The position would likely include (but is not limited to) the following: Assists with the patient's care, reports problems/needs, and performs interventions consistent with identified problems as directed by the nurse.Assists with providing emotional and psychosocial support for patient.Collaborates with appropriate health care team members to help coordinate the delivery of patient care in a timely manner.Handles/ transports medications/ solutions safely and in accordance with hospital and departmental policies and procedures.Assists with control of the OR Suite environment (temperature, humidity, and sensory) maintain traffic patterns, and adheres to OR sanitation policies.Return equipment and supplies to proper place and prepare OR room for next case.Turns over operating rooms effectively and efficiently. The application deadline for the program is March 31st. To apply, please submit the following information: ApplicationResume including extracurricular activities & honors (submit with application)Copy of current transcripts w/ GPA2 Letters of Recommendation from teachers, advisors, coaches, etc. Please mail your transcripts and letters of recommendation to the Medical Center. Williamson Medical Center 4321 Carothers Pkwy Franklin, TN 37067 Attn: Amanda Marcin Clinical Educator
Full Time
2/4/2025
Murfreesboro, TN 37128
(40.6 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary The Commercial Accounts Senior Marketing Manager is responsible for developing, implementing, and overseeing B2B marketing strategies and programs that align with SERVPRO’s goals and objectives and drive business growth and enhance brand presence. Major Duties and Responsibilities Develops and executes comprehensive B2B marketing strategy that aligns with SERVPRO’s goals and objectives.Analyzes market trends, customer insights, and competitive landscape to inform marketing strategies and identify new opportunities.Working with the business intelligence team to refresh market data utilized by the business for the commercial vertical.Working with Commercial Accounts leadership to develop and launch Commercial sales programs to the SERVPRO Sales organization.Creates and implements a sales tool kit including a B2B playbook, presentation materials, brochures, client testimonials, and case studies by vertical.Leverages B2B channels with a strong social strategy on LinkedIn and partnering with sales on focused trade show strategies to reach targeted decision-makers in key verticals.Development of a marketing calendar for National Accounts team including key events, social media activities, as well as other marketing related activitiesCreates, manages, monitors and measures performance of marketing campaigns by vertical to generate leads, increase brand awareness, and drive customer engagement and adjusting as necessary to achieve desired outcomes.Collaborates with sales, product, and other cross-functional teams to ensure alignment and maximize the impact of marketing initiatives.Monitors and reports on the performance of marketing campaigns, providing actionable insights to improve effectiveness and ROI. Provides marketing leadership, program development and launching programs at key events including SERVPRO Convention, Trade Shows, Industry Events and Commercial Sales Summit conferences.Develops strategic frameworks that align with the company’s objectives, including market analysis, segment targeting, and executing strategies that maximize ROI.Leads and coordinates multiple projects simultaneously, ensuring timely and successful delivery.Identifies and pursues new business opportunities in a timely fashion.Fosters innovation and creativity in developing unique campaigns and solving problems that will significantly differentiate the brand.Provides strong leadership and guidance to inspire and guide cross-functional teams towards achieving marketing goals.Understands customer needs and behaviors and gathers customer insights to tailor strategies that meet market demands.Utilization of digital marketing tools and platforms for effective marketing management. Required Qualification (Knowledge, Skills, and Abilities) Minimum of 5-10 years of experience in B2B marketing, preferably in a commercial setting developing strategies and comprehensive Marketing programsStrong understanding of digital marketing channels, including email, social media, content marketing, and SEO.Excellent project management and organizational skills, with the ability to manage multiple priorities and meet deadlines.Strong analytical skills with experience in understanding and analyzing market data specific to the Commercial marketplace.Previous experience working in a franchise organization is a plus, cross-functional experience and working in a matrixed environment is desired.Proficiency in marketing automation tools and CRM systems is a plus.Stellar communication skills are essential for conveying ideas and strategies effectively across all levels of the organization and to external stakeholders.The ability to quickly identify and resolve issues is important for maintaining client satisfaction and ensuring the smooth execution of projects.Being adaptable to market changes and new challenges is crucial for staying ahead in a constantly evolving business environment.A robust analytical skill set enables marketing managers to decipher complex data, translate analytics into actionable strategies, and measure the effectiveness of marketing campaigns.Effective time management skills are required to balance multiple priorities and manage time efficiently. Education Bachelor’s degree in Marketing, Business or equivalent work experience. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Full Time
2/4/2025
Murfreesboro, TN 37127
(37.0 miles)
Posting Title: Orthopedic Nurse Practitioner or Physician Assistant Overview: Fast Pace Health is seeking a highly skilled and experienced Orthopedic Provider (Family Nurse Practitioner/FNP/APRN/Physician Assistant/PA) to join our growing team. Though the practice resides within our urgent care facility, it is a part of our ancillary services team. Your patients are scheduled and your practice’s hours would not be the same as the urgent care clinic.Our vision is to revolutionize healthcare delivery in rural communities by integrating excellent patient care, education, accessibility, and community service. At Fast Pace Health, we prioritize putting the needs of our patients first and improving the overall health status of our communities. Why Choose Fast Pace Health : Why You’ll Love Fast Pace:Flexible schedule options Monday to Friday only (including 4x10's)Work Life Balance – No on call/after hoursScheduled PatientsPaid HolidaysCompetitive salary, provider bonus, and benefits (medical/vision/dental/401k)Continued Medical Education SponsorshipNurturing family-like atmosphere fostering success and fulfillment through supportive bonds and collaborative achievementsContribute to our mission by serving your local communityLimitless growth opportunities: diverse patients, continuous learning, and internal promotion Responsibilities: In a manner consistent and supportive of our values, the Orthopedic Provider is responsible for delivering high quality health care within Fast Pace Health’s scope of services while achieving optimum patient satisfaction. The Provider must be able to work in a team oriented environment, committed to delivering exceptional patient care, skilled in diagnosing and treating a wide range of musculoskeletal conditions, and provide comprehensive care from diagnosis through rehabilitation. Must be flexible to adapt to new technologies and protocols in a quickly evolving practice setting. They must have the ability to respond quickly and accurately to changes in condition or response to treatment and is responsible for providing outstanding patient service.What You Will Do: Assess and diagnose fractures using clinical evaluation and imaging studies.Administer non-surgical fracture reductions.Monitor and manage the healing process, adjusting treatment plans as needed.Perform joint aspirations to diagnose conditions such as joint effusions or infections.Administer intra-articular injections for pain relief and inflammation reduction using ultrasound.Apply casts, splints, or orthopedic bracing to stabilize and immobilize various musculoskeletal conditions.Ensure proper alignment and immobilization of injured body parts.Educate patients on cast care and potential complications.Review and interpret X-rays, MRIs, CT scans, and other imaging studies.Collaborate with radiologists and orthopedic surgeons to develop accurate diagnoses and treatmentDetermine whether surgical or non-operative approaches are most appropriate.Provide patients with detailed information about their orthopedic conditions.Offer guidance on home exercises, physical therapy, and activity modifications.Address patient questions and concerns, ensuring they understand their treatment plans.Collaborate with physical therapists, occupational therapists, and other healthcare professionals to coordinate patient care and rehabilitation.Analyze and interpret patients' histories, symptoms, physical findings, and diagnostic information to develop appropriate diagnoses.Deliver excellent patient care through in-patient and virtual diagnostic and therapeutic recommendations with attention to patient-centric care, safety, cost, and reliably accurate information. Experience Requirements and Preferences:: 1+ year of outpatient experience as an Orthopedic Provider (Family Nurse Practitioner/FNP/APRN/Physician Assistant/PA)1+ year of experience with bracing, casting, splinting, and injections Education Requirements:: Masters Degree License Requirements:: Family Nurse Practitioner License, APRN, Physicians Assistant License Compliance: Fast Pace Health is committed to the principle of equal employment and creating an inclusive environment for the benefit of our employees, our patients, and our communities. We are an equal opportunity employer and welcome job applications from qualified individuals without regard to race, creed, color, ancestry, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, veteran status, marital status, parental status, genetic information or any other legally protected characteristics or conduct. Please refer to the links below for information regarding your rights under certain federal laws: https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdfhttps://www.dol.gov/whd/regs/compliance/posters/eppac.pdfMississippi Residents Only:In Mississippi, Fast Pace requires pre-employment/drug/alcohol testing as a condition of employment. The law requires that Fast Pace notify applicants, in writing, upon application and prior to the collection of the specimen for drug and alcohol test, that they may be tested for “the presence of drugs [or alcohol] in their metabolites.” Miss. Code. Ann. 71-7-3(5).Applicants are limited to individuals from states, excluding the following: California, Colorado, Hawaii, Illinois, New Jersey, New York, Rhode Island, Washington, and the District of Columbia. Brand Name: Fast Pace Health
Full Time
1/29/2025
Murfreesboro, TN 37132
(43.0 miles)
Speech Pathologist Career Opportunity Welcome to Encompass Health: Where Compassion Meets Speech TherapyAre you searching for a career that aligns with your passion and brings fulfillment close to home At Encompass Health, we greet you like an old friend, fostering a sense of belonging right from the beginning. Imagine the chance to make a profound difference in your community by providing essential therapy and unwavering support to patients. Join our team as a Speech Pathologist and become a pivotal figure in assisting patients in overcoming speech and communication challenges. You'll find a supportive environment where small victories create monumental impacts and where you'll have access to cutting-edge technology while working for the nation's largest rehabilitation company. If this resonates with you, you're in the perfect place to make a meaningful impact. A Glimpse into Our WorldWhether you're beginning your career or a seasoned Speech Pathologist looking for a nurturing environment to call home, we're confident you'll feel the difference the moment you join our team. Being a part of Encompass Health means being a part of a growing national inpatient rehabilitation leader. We take pride in our career growth opportunities and the collaborative spirit of our team members, united for the greater good of our patients. Our recognitions, including being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, make us immensely proud. Benefits That Begin With YouOur benefits are designed to support your well-being and start on day one:Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.Generous paid time off that accrues over time.Tuition reimbursement and continuous education opportunities for your professional growth.Company-matching 401(k) and employee stock purchase plans, securing your financial future.Flexible spending and health savings accounts tailored to your unique needs.A vibrant community of individuals who are passionate about what they do. Embrace Your Role as a Speech PathologistYour impactful journey involves:Evaluating, assessing, developing, and administering personalized treatment plans for patients with speech and language rehabilitation needs.Identifying issues and modifying speech therapy treatment if necessary.Tracking and documenting patient performance, progress, and response to treatment.Celebrating patient victories along the way. QualificationsCurrent licensure or certification required by state regulations.Successful completion of SLP Certification of Clinical Competence (CCC).CPR certification required or must be obtained within 30 days of hire.Master's degree preferred, or Bachelor's degree with field experience. The Encompass Health WayWe proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing!At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.We're looking forward to meeting you, and we truly mean that. Join our family, and let's make a positive impact together!
Full Time
2/11/2025
Chapel Hill, TN 37034
(39.8 miles)
Summary ABOUT WILLIAMSON HEALTH | Williamson Health is a regional healthcare system based in Williamson County, Tennessee, with more than 2,300 employees across more than 30 locations and more than 860 physicians and advanced care practitioners offering exceptional healthcare across 60-plus specialties and subspecialties close to home. The flagship facility, Williamson Medical Center, which recently opened its new Boyer-Bryan West Tower, offers extensive women's services, state-of-the-art cardiology services, advanced surgical technologies, an award-winning obstetrics and NICU, leading-edge orthopaedics, outpatient imaging services, and distinct comprehensive emergency and inpatient services for both adult and pediatric patients. Other Williamson Health service providers include the Bone and Joint Institute of Tennessee, The Turner-Dugas Breast Health Center, Monroe Carell Jr. Children's Hospital Vanderbilt at Williamson Medical Center, Williamson Health physician practices that are strategically located throughout the community, countywide Emergency Medical Services that include 18 rapid response units, Williamson Health Foundation, and multiple joint venture Vanderbilt Health and Williamson Medical Center Walk-In Clinics in Williamson County. Learn more about our many specialized services at WilliamsonHealth.org. Williamson Health is a system where your talents will be valued and your skillset expanded. We are rooted in our promise to world-class, compassionate care for the residents of Williamson County and surrounding communities, taking exceptional pride in serving our community. We're committed to empowering our employees to work in innovative ways and reserve time and space for curiosity, laughter and creativity. We value and support the diversity and cultural differences among one another and are committed to upholding an inclusive environment that appreciates the uniqueness of all individuals. Our values are at the heart of everything we do: respect for every individual, the health and total well-being of all people, human compassion and integrity. These shape who we are as an organization and are essential for delivering the highest level of culturally competent care and treatment of every patient, family member, visitor, physician and employee. Williamson Health is pleased to offer a comprehensive benefits program, that offers you choice and flexibility, so you can take charge of your physical, financial, and emotional well-being. o Medical, Dental, Vision o PTO o Retirement Matching o Tuition reimbursement o Discount programs o FSA (Flexible Spending Accounts) o Identity Theft Protection o Legal Aid Williamson Health is an equal-opportunity employer and a drug-free workplace.POSITION SUMMARY This employee functions as a family medicine physician and operates a family medicine clinic owned by WH. In addition to their duties within that hospital owned medical practice, the physician also has other clinical and administrative duties within the hospital. POSITION REQUIREMENTS Formal Education / Training: MD or DO Degree Appropriate Board Certification Workplace Experience: No experience required; a desire to practice in an independent medical clinic.Equipment and Skills Training: Appropriate skills and training expected for a private physician within the specialty of family medicine. Good computer skills. Physical Environment: Medical office and hospital environment. Physical Effort: May be required to lift and/or move hospital inpatients and outpatients as necessary within the practice. PERFORMANCE STANDARDS Supervises, in conjunction with the Physician Practice Manager, the family medicine practice clinic including clinical operations, personnel selection and personnel reviews Supervises, in conjunction with the Physician Practice Manager, the administrative functions of the clinic Plans for the short and long-term goals of the office based clinic.Organizes and evaluates the clinic's work process and work flow, both inpatient and outpatient.Maintains a good working relationship with the physician staff of the hospital.Tracks clinic budget for salary, capital expenditures, and other operating expenses in conjunction with Physician Practice ManagerParticipates in medical staff meetings and activities.Maintains good working relationships with other department managers.Maintains an open attitude toward new procedures, operations changes, and new techniques.Maintains current OSHA & HIPPA regulationsTimely completion of all practice/clinic records necessary to accomplish billingUndertakes or participates upon request in activities that will build the practiceMaintains office hours as scheduledDelivers professional services to patients and always keeps patient satisfaction a priority
Full Time
2/4/2025
Murfreesboro, TN 37128
(40.6 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary An Integration Architect at SERVPRO leads the design and implementation of seamless integration solutions across the organization. This individual will have a strong technical background in integration architecture, excellent communication skills, and extensive experience in designing and implementing integration strategies that align with our business objectives. Collaboration with the Enterprise Architecture team is crucial, ensuring that all integration solutions are not only technically sound but also strategically aligned with the broader IT landscape. By partnering closely with Enterprise Architects and software engineering teams, this individual will help bridge the gap between high-level strategy and practical implementation, driving the success of our technology initiatives and ensuring seamless integration across the organization. You will Collaborate with the Enterprise Architecture team to ensure that all integration solutions align with the organization’s overall IT strategy and business goals.Participate in architecture review boards and committees to evaluate and approve new integration solutions and technologies.Work with the Enterprise Architecture team to develop and maintain the technology roadmap, ensuring that integration solutions are future-proof and scalable.Help establish and enforce architectural standards and best practices for integration across the organization.Identify and mitigate risks associated with new integration solutions, ensuring they comply with security and regulatory requirements.Collaborate on research and development initiatives to explore new integration technologies and methodologies that can benefit the organization.Ensure clear communication and thorough documentation of integration decisions and designs, facilitating understanding and alignment across teams.Facilitate optimal performance, scalability, and reliability of integration solutions.Provide training and mentorship to development teams on integration principles and practices, fostering a culture of continuous improvement.Provide detailed specifications for integration solutions, including time/scope involved.Create integrated solutions to meet business needs and goals.Work with stakeholders, business representatives, and subject matter experts to design integrated IT systems and programs. Present and explain complex technical concepts and solutions to stakeholders in an understandable manner.Stay updated with industry trends and advancements in integration technologies.Ensure all integration solutions adhere to enterprise standards.Assess the business impact of certain integration technologies and systems. You have 10+ years of relevant experience in complex software architecture and 3+ years of experience in cloud environments architecting, deploying, and managing enterprise-scale workloads.Extensive experience with integration technologies such as MuleSoft, Dell Boomi, or Apache Camel.Strong experience with cloud platforms like AWS, Azure, or Google Cloud.Knowledge of architecture frameworks like TOGAF and the AWS Well-Architected Framework.Familiarity with AWS monitoring and logging tools such as CloudWatch, CloudTrail, and AWS X-Ray.Proficiency with AWS database services like RDS, DynamoDB, and Aurora.Understanding of AWS security best practices, including IAM, VPC, security groups, and AWS WAF.Expertise in serverless architectures and services like AWS Lambda, Step Functions, and Fargate.Strong knowledge of designing and managing RESTful APIs using AWS API Gateway.Experience designing and implementing microservices architectures using AWS services such as ECS, EKS, and AWS Lambda.Proficiency with IaC tools like AWS CloudFormation to automate infrastructure deployment.Deep understanding of AWS services, including EC2, S3, RDS, Lambda, and more.Possesses a deep understanding of SDLC methodologies, including Agile and Scrum.Excellent communication skills and the ability to explain technical information in layman’s terms.Strong analytical, problem-solving, project management and teamwork skills.Proven track record of successful project delivery. Education Bachelor’s degree from an accredited college or university in Computer Science, IT, Software Engineering is preferred but not required. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Full Time
2/13/2025
Chapel Hill, TN 37034
(39.8 miles)
SummaryABOUT WILLIAMSON HEALTH | Williamson Health is a regional healthcare system based in Williamson County, Tennessee, with more than 2,300 employees across more than 30 locations and more than 860 physicians and advanced care practitioners offering exceptional healthcare across 60-plus specialties and subspecialties close to home. The flagship facility, Williamson Medical Center, which recently opened its new Boyer-Bryan West Tower, offers extensive women's services, state-of-the-art cardiology services, advanced surgical technologies, an award-winning obstetrics and NICU, leading-edge orthopaedics, outpatient imaging services, and distinct comprehensive emergency and inpatient services for both adult and pediatric patients. Other Williamson Health service providers include the Bone and Joint Institute of Tennessee, The Turner-Dugas Breast Health Center, Monroe Carell Jr. Children's Hospital Vanderbilt at Williamson Medical Center, Williamson Health physician practices that are strategically located throughout the community, countywide Emergency Medical Services that include 18 rapid response units, Williamson Health Foundation, and multiple joint venture Vanderbilt Health and Williamson Medical Center Walk-In Clinics in Williamson County. Learn more about our many specialized services at WilliamsonHealth.org. Williamson Health is a system where your talents will be valued and your skillset expanded. We are rooted in our promise to world-class, compassionate care for the residents of Williamson County and surrounding communities, taking exceptional pride in serving our community. We're committed to empowering our employees to work in innovative ways and reserve time and space for curiosity, laughter and creativity. We value and support the diversity and cultural differences among one another and are committed to upholding an inclusive environment that appreciates the uniqueness of all individuals. Our values are at the heart of everything we do: respect for every individual, the health and total well-being of all people, human compassion and integrity. These shape who we are as an organization and are essential for delivering the highest level of culturally competent care and treatment of every patient, family member, visitor, physician and employee. Williamson Health is pleased to offer a comprehensive benefits program, that offers you choice and flexibility, so you can take charge of your physical, financial, and emotional well-being. o Medical, Dental, Vision o PTO o Retirement Matching o Tuition reimbursement o Discount programs o FSA (Flexible Spending Accounts) o Identity Theft Protection o Legal Aid Williamson Health is an equal-opportunity employer and a drug-free workplace.POSITION SUMMARY A Medical Technologist is responsible for conducting laboratory tests which provide information to physicians for the diagnosis, prevention or treatment of diseases in patients. Essential Functions: • Promotes the mission, vision, and values of the organization. Exhibits and adheres to WMC's Standards of Performance in all areas of job duties and responsibilities. • Participates in hospital initiatives and in departmental goals set by the Laboratory Director and staff. • Interacts professionally with laboratory management, laboratory personnel, physicians, hospital personnel, patients and customers to provide optimal patient care. • Works well with other laboratory employees to maintain an environment of teamwork. • Exercises all laboratory safety precautions and adheres OSHA and TOSHA safety regulations • Positively identifies patients, labels specimens and enters results using two unique identifiers. Maintains working knowledge of laboratory policies and procedures. • Maintains current knowledge and adheres to hospital policies and state, federal and other regulatory requirements • Responds appropriately to tests with a priority of STAT, call results or timed specimens • Responsible for training new employees and students as assigned. • Performs high-complexity testing • Notifies nursing and/or physician of critical lab values with complete documentation on report • Responsible for instrument calibrations, maintenance and troubleshooting problems. • Performs quality control as outlined by departmental procedures. • Reviews pending and outstanding reports and resolves outstanding specimens • Other duties as needed/assigned.POSITION REQUIREMENTS Formal Education / Training: • BS degree in Medical Technology, Medical Laboratory Science or equivalent • Valid State of Tennessee Medical Technologist licenseWorkplace Experience: • Laboratory experience preferred • Meditech experience preferredKnowledge, Skills and Abilities: • Knowledge of medical laboratory science • Strong organizational skills and interpersonal skills • Ability to determine appropriate course of action in more complex situations • Ability to work independently, be attentive to detail and maintain a positive attitude • Ability to manage multiple and simultaneous responsibilities and to prioritize scheduling of work • Ability to maintain confidentiality of all medical, financial and legal information • Ability to complete work assignments accurately and in a timely manner • Ability to handle difficult situations involving patients, physicians, or others in a professional manner • Strong computer skillsPhysical Environment: • Exposure to blood and body fluids, infectious and contagious diseases, chemicals. • Ability to communicate in English verbally and in writing. • Ability to perform multi-functional tasks. • Ability to read computer screen, distinguish color, hear phone and conduct interpersonal communications • Ability to learn, reason and perform mathematical calculations related to job. • Ability to use critical thinking skills. • Requires light to moderate work with 40 pounds maximum weight to lift and carry. • Manual dexterity and mobility in both hands; exposed to repetitive motion. • Frequent reaching, bending, stooping, kneeling, and crouching. • Requires prolonged standing and walking • Flexibility to shift schedule, work extra hours or overtime as needed by staffing deficits or high patient volumesPERFORMANCE STANDARDS Works well with Management: • Communicates potential issues in a timely manner • Follows through on work assignments • Communicates opportunities for improvement in a positive way • Accepts reassignments as needed Participates in departmental meetings and process improvement teams (laboratory or hospital, if applicable). • In-services reviewed and signed before due date Motivated - takes initiative for work that needs to be done • Helps section head with instrument correlations/quality control range establishment • Performs maintenance without being asked or as assigned • Follows through with incomplete report and documents on lead tech board without reminder • Seeks out new tasks when work in area is done/caught up • Floats to needed areas Positively identifies patients and specimens Corrected reports that could affect outcome of patient kept to a minimum Technical errors kept to a minimum (procedure not followed correctly - may affect patient care) Follows laboratory policies and procedures regarding: • Testing • Quality Control • Instrument maintenance and troubleshooting Turn Around Time within acceptable time criteria for ER patients. Average time from Collected to Resulted: • • 20 - 30 minutes • >30 minutes Follows Hospital and Laboratory Policies on the use of Electronic Devices: • Cell phones kept on vibrate • Phones/Electronic/Headphones devices used during break/meal times only • Does not use personal phones in patient care areas • Uses the hospital internet for work purposes only Adheres to WMC Lab Attendance policy • Tardies/Absences kept to a minimum • Rarely misses time punches in API • Submits requests for PTO within policy guidelines • Does not take extended lunches • Takes appropriate breaks as dictated by workload Turns out accurate laboratory results • Checks specimen integrity • Uses critical thinking skills when reporting results • Troubleshoots problems related to laboratory values Provides effective communication • Communicates problems/issues/concerns to lead tech • Communicates problems/issues/concerns at shift change to co-worker • Communicates testing delays to appropriate personnel • Reads e-mail and communication logs during each work day.
Full Time
2/1/2025
Murfreesboro, TN 37128
(40.6 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary Responsible for national account business development within the commercial space. Key activities include account prospecting, negotiating, and closing agreements/contracts, program development and implementation, reporting, and overall account management to grow the business. Major Duties and Responsibilities Perform regular territory reviews and prioritization around prospects and current accounts to ensure focus on the largest opportunities within your territory.Aggressively target, prospect and secure new commercial client programs. Duties will include developing a robust sales pipeline in Salesforce, securing client meetings, developing programs, successfully negotiating, and closing master service agreements and completing program implementation and rollout to the SERVPRO franchise system. Build and maintain strong relationships with key client decision makers to ensure satisfaction and address any concerns. Develop key account plans, monitor client performance regularly, and lead quarterly business review meetings to develop best strategies for growing client revenue.Continuously review the pipeline business development process, communicate results and activities, track performance results including new client wins, program implementation metrics, leads, jobs, and revenue data, and franchise communication tactics. Present progress and promote the vision of Commercial National Accounts at SERVPRO franchise area meetings. Develop and maintain strong professional relationships with key internal personnel including other Commercial Account Managers, Commercial Large Loss, coordinators, paralegals, accounting, Franchise Business Consultants, and other key departments.Attend National/Regional trade shows, industry networking event participation and client entertaining opportunities as assignedAchieve assigned revenue growth targets based on overall company annual objectives.Prospect, develop, close, and implement assigned annual new commercial client program goal. Increase client requests for SERVPRO services (job leads) through strategic account management, monitored via usage of SERVPRO National Call Center.Take prompt action to identify and pursue new business opportunities.Build and maintain strong client relationships, collaborating with internal teams, and managing client expectations.Adapt to market changes and new challenges, staying ahead in a constantly evolving business environment. Required Qualifications Minimum five years of seasoned relationship-based business development experience required, with a focus on the restoration industry and/or commercial sales.Good understanding of commercial client procurement processes and contracting vehicles and solid knowledge of navigating the commercial sales cycle. Excellent communication, negotiation, and presentation skills; the ability to influence key stakeholders at all levels. Demonstrated ability to thrive in a fast-paced dynamic environment and adapt to changing market conditions, while managing multiple priorities at the same time.Proven experience negotiating legal contracts with proven success at achieving mutually agreeable terms, representing Servpro franchise's best interests.Strong account management skills are necessary to build and maintain client relationships, address client needs, and ensure client satisfaction and retention.Ability to quickly identify and resolve issues is important for maintaining client satisfaction and ensuring the smooth execution of projects.Proficiency in using CRM software and other relevant tools to gather and interpret data is necessary for tracking performance, identifying trends, and making informed decisions. Experience in Salesforce preferred. Microsoft Office proficiency required.Effective time management skills are required to balance multiple priorities and manage time efficiently. Education Bachelor’s Degree (marketing and/or related degree) or equivalent work experience. Working Conditions Location: Headquarters or remote depending on territory.Standard working hours, based on a 40-hour work week, however weekends and nights may be required based on client, trade show, and event meetings and agendas.Additional working hours required as needed to meet deadlines, complete assignments, and projects on schedule.Up to 50% travel as required for business needs. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Full Time
2/1/2025
Murfreesboro, TN 37128
(40.6 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary The Managed Account Specialist (MAS) position is the primary point of contact for Managed Program Clients. The MAS position is responsible for ensuring program compliance by the service provider, fielding Client inquiries regarding specific jobs and general program services, receiving and providing job updates between the Client and the service provider, as well as proper documentation of all scope of work and cost estimate approvals. The MAS position is also responsible for ongoing Client marketing/maintenance (account maximization) efforts on an ongoing basis. The Managed Account Specialist position has primary responsibility for the day-to-day job volume for selected accounts. The MAS also provides assistance to SERVPRO Franchisees regarding client-specific requirements, job cost approvals, and the timely job file uploads, as well as rejected audit assistance. This position will be available to work on special projects and assignments as workload permits. Major Duties and Responsibilities Commercial Managed Account ProcessClient Communication regarding job processService Provider ComplianceProper Documentation of job processPerform quality, accurate job file audits to ensure client guidelines are met.Account MaintenanceNew Client Rollouts in Coordination with Account Manager,Ongoing Client Retention Efforts,Ongoing Program Services Expansion,Annual Training Event Scheduling,Complaint ResolutionProvide customer service regarding New Client program introductions; ensure program compliance and complaint resolution.Complete all training and coaching sessions as required and/or requested by Supervisor.Special Projects requested by other Departments. Required Qualifications A minimum of one (1) year of customer service experience required. Ability to read, write, and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straightforward, and professional manner.Exercise independent decision-making skills and judgment with minimal to moderate supervision.Possess strong organizational, analytical, and time management skills.Proficiency in Microsoft Office, a minimum of one (1) year experience required.CRM experience is preferred.Ability to execute PC skills in a multi-screen environment is a plus. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Full Time
2/1/2025
Murfreesboro, TN 37128
(40.6 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary The Director, Customer Care Center, is responsible for providing strategic leadership and oversight for the Customer Care Contact Center functions across all contact channels (phone, email, chat, etc.) and continuous improvement to deliver revenue and profit growth, high levels of customer satisfaction, and service level achievement, while supporting the Company’s strategic initiatives. This leader will support functions such as new customer intake, existing customer support, franchise support, and client support. This role will provide leadership to multiple direct reports including Care Center supervisors, along with overseeing a Care Center team which provides exceptional customer service in a 24/7/365 environment. They will provide leadership that includes strategies, policies, procedures, goals, metrics, and programs for the department. Additionally, this leader will be growth and technology minded figuring out ways to evolve the center into a large, world-class customer care center. You will Oversee a diverse team of professionals responsible for providing exceptional customer service to customers in need of Servpro services, as well as the Servpro franchise community in a variety of ways, including driving performance to an established set of goals, development of strategies, policies, and procedures to optimize the performance and success of the Team.Lead training, coaching, engagement, retention, and recognition initiatives for Customer Care Center Team Members to support organizational growth. Monitor staffing and forecasting for department to determine appropriate resource allocation.Partner with Operations, Marketing, Sales, IT, and other departments to drive innovation in the customer experience and sales channels.Advocate for the customer in all situations, operations, technologies, content, projects, and strategy. Share customer feedback to extended and senior leadership.Develop and manage budget for Customer Care Center. Focus on controlling costs through the management of departmental spending and process efficiency improvements.Perform to operational goals, processes, and Customer Care Center SLAs regarding the performance of the organization to optimize customer satisfaction and the customer experience through efficient and timely issue resolution.Develop a benchmark driving management structure identifying and monitoring key performance indicators. Ensure that performance quality/outcomes, scorecards, and benchmarking activities are in place; collaborate to ensure the operations team utilizes this data to make improvements. Ensure quality standards are benchmarked against industry best practices. You have 7+ years successful experience in contact center management-preferably with property insurance or home services. Franchise experience a plus. Business Process Outsourcing (BPO) services a plus.Leadership experience | Proven ability to coach and develop others, provide feedback and actively listen. Passionate about engaging and developing high performing teams.Collaborative | Works collaboratively with the team and business partners to overcome challenges and achieve shared goals.Advanced data acumen | Tracks, analyzes, and reports performance data, taking action to achieve performance goals and objectives.Excellent Communication Skills | Strong verbal and written communication skills. Ability to deliver professional presentations confidently to all levels of leadership.Proficiency with Microsoft Office products is required.Strategic thinking with tactical execution ability is key. Proven experience defining and driving successful implementation of improvements through both process re-engineering and incorporation of tools and technology.Advanced experience with IVR, workforce management, telephony, and other call center software systems. Familiarity with the emerging contact center technologies and AI desired. Education Bachelor’s degree, from an accredited college or university, in business or another related field. Any suitable combination of education or experience will be considered. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Full Time
2/1/2025
Murfreesboro, TN 37128
(40.6 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary Reporting to the Chief Legal Officer, the Director, Associate General Counsel will assist in managing a variety of general corporate legal and risk management tasks with an emphasis on franchise law and major client national account program contract negotiations (insurance carrier national accounts, commercial accounts and governmental accounts). In addition, this position will assist in monitoring and assuring compliance with franchise registration and disclosure laws in the U.S. and Canada and will support the franchise sales and development team to ensure franchise sales compliance. Other duties include enforcing existing contracts, supervising franchise breaches, terminations, and collections. This position will also provide a wide variety of legal services and support and partner with other attorneys and support staff in the legal department. You will Manage and perform client national account program contract review, negotiations and drafting. Primarily insurance carrier national accounts, commercial accounts and governmental account contracts, as well as major corporate contracts.Ensure franchise registrations are updated and filed in a timely manner with each respective state requiring disclosure.Confirm compliance with FDD requirements adhered to and updated FDD prepared and ready for distribution by March 31st of each year.Verify in-house materials and training explaining franchise disclosure laws, requirements and changes thereto are kept current on an on-going basis.Validate compliance with franchise legal and regulatory matters, including state relationship laws.Ensure compliance with all disclosure and timing requirements.Monitor licensing of new franchises and franchise license agreement changes.Assist in preparation of franchise documents, working with the franchise development division and legal department personnel.Draft and/or review all other agreements and legal documents, as required, or requested. You have Law degree and license in the State of Tennessee or covered under current state license reciprocity.Ability to read, write, and speak the English language proficiently.Minimum of five years franchise law experience with a law firm or in-house legal department.Experience preparing franchise disclosure documents, state registrations and renewals, modifying franchise documents, developing agreements and vendor/ supplier agreements, enforcement of system standards, defaults and terminations, as well as traditional and alternative dispute resolution.Experience with negotiations of national accounts contracts with large commercial or insurance carrier parties. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Full Time
2/9/2025
Murfreesboro, TN 37128
(40.6 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary Accountable for national and regional marketing efforts via National Accounts prospecting, negotiating, and closing agreements/contracts, program implementation, reporting and strategic account management to grow the business. The National Accounts Manager will work with insurance claims executives and franchise owners to build, grow and maintain long-term, profitable relationships within the property and casualty insurance industry. Major Duties and Responsibilities Target account execution using business development process through face to face, tele-conference or video conference meetingsMeet quarterly goals for minimum number of appointmentsMeet with all contract and bulletin clients for national or regional contacts within assigned region. Complete program implementation for all new clients.Communicate results and activities, reviewing the marketing progress of each distributor’s area (i.e. Annual Report, State of the Regions). Define and execute a written action plan (regional quarterly plan) including target accounts, client recall, new program implementation, and franchise communication tactics. Follow objective-to-objective selling processContact record management (CRM Salesforce ) data and contact entries.Present progress and clarify the vision of National Accounts at franchise area meetings, division meetings, and Servpro TVPromote the development of marketing divisions within the franchise community as well as marketing clubs within distributor areas.Work in unison with National Accounts Coordinator to target new clients and relationships to develop region.National and regional trade show participation Required Qualifications Ability to read, write, and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner.Minimum five years seasoned relationship-based sales/marketing experience required and claims management and/or property insurance experience a plus.National or Regional Level and High Dollar Sales.Strong Presentation Skills.Communications Skills.Microsoft Office and CRM proficiency.Strong Customer Service Skills.Managing Long Sales Cycle Campaigns.Closing.Relationship Building. Education Bachelor’s Degree Preferred in Marketing and/or related degree About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
◁   Previous
This website uses cookies for analytics and to function properly. By using our site, you agree to these terms.