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Full Time
10/14/2024
Sevierville, TN 37862
(42.6 miles)
When you join our team, you’ll enjoy extra savings with a 20% discount on almost everything in store – even food! And a 30% discount on Indoor and Outdoor furniture. Additional benefits include a same day pay option (hourly associates only), discounts on Apple products, Verizon, AT&T services, and more! For More information about benefits, see https://www.biglots.com/corporate/careers/benefits.Primarily responsible for leading the furniture team and for driving furniture sales. Accountable for the furniture department’s overall performance, including furniture merchandising, presentation, and recovery standards, as well as for furniture sales metrics. Works collaboratively with store leadership to accomplish furniture sales and operational goals and tasks to help drive overall store performance. When serving as Manager on Duty, leads and provides direction to store associates performing all cashiering, customer service, recovery, and furniture-related activities on the sales floor.1. Responsible for the leadership and operational performance of the furniture department, including furniture sales and related processes, furniture salesperson training, customer service, and merchandising and presentation standards.2. Provides clear work direction and coaching to furniture sales team members regarding all aspects of the sales process, including merchandising, new product information, competing product comparisons, cashiering, lease to purchase, price holds, and display assembly.3. Provides feedback to store leadership regarding the team’s performance.4. Assists customers with product information, selection, and purchase and ensures third party delivery program is marketed to customers and understood by associates.5. Manages the price hold process, including weekly audits.6. Maintains furniture department inventory, including cycle counts, in an effort to maximize sales and inventory turn. 7. Identifies furniture display needs in sufficient time to allow displays to be built and merchandising standards to be achieved.8. Develops plans for furniture department coverage during special events.9. Strives to continually improve the furniture department’s sales and ensures merchandising and presentation standards, signage, recovery, and cleanliness are maintained.10. Serves in the Manager on Duty role as needed including opening and closing the store. When serving in this role, provides leadership and direction to floor associates and ensures that store, merchandising, and customer service standards are continuously met, including merchandise presentation, signage, recovery, and cleanliness. Drives the customer experience and ensures resolution of customer issues.11. Assists with recovery of the entire store as needed.Qualification1. High School Diploma, GED, or equivalent work experience required. Must be 18 years of age.2. Minimum one-year retail sales experience preferred.3. Demonstrated furniture merchandising and sales skills preferred.4. Strong customer service and communication skills required.5. Ability to lift, carry, push, and pull a minimum of 50 pounds required. Ability to unload freight, to move product on and off store shelves, to walk, stand, bend, stoop, or kneel for long periods of time, and to move freely throughout store on a continual basis required.6. Availability to work a variable schedule of at least 30 hours per week, including nights, weekends, and holidays required.7. Basic English literacy, math, and PC skills required.We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Part Time
10/29/2024
Knoxville, TN 37917
(31.3 miles)
All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need.As a Customer Service Associate, this means:• Being friendly and professional, welcoming customers to Lowe’s and helping with home improvement project needs.• Validating loading tickets and processing orders and deliveries accurately so customers receive merchandise as expected and in a timely manner.• Engaging in safe work practices and encouraging others to do the same.The Customer Service Associate is responsible for customers’ experience with Lowe’s.This associate plays a critical role in helping our customers select the right products, ensuring quotes are accurate, verifying correct price labels, and confirming that all customer needs are met.In addition, this associate delivers excellent customer service by listening to customers, using expertise to help customers, and loading merchandise for customers. This associate must always remain vigilant and report any safety or security concerns around the entrance of the store.The Customer Service Associate responsibilities vary dependent on the department he/she supports.Customer Service Associates work in one of the following areas: Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls.Individuals applying for a role as a Customer Service Associate may be considered for any one of these areas, depending on hiring needs and skillset.Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.What We're Looking For• Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store.• Requires morning, afternoon and evening availability any day of the week.• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.• CSAs assigned to the Greeter departments (available in select stores) minimally must be able to lift 10 pounds without assistance; may lift over 10 pounds with or without assistance.• CSAs assigned to all other departments (excluding Greeter departments) minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.What You Need To SucceedMinimum Qualifications• 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.• 6 months experience using common retail technology, such as smart phones and tablets.• Ability to obtain sales related licensure or registration as may be required by law.Preferred Qualifications• 6 months of sales experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and explaining warranties, product features, and benefits.• 6 months of retail experience providing customer service, including identifying and resolving customer issues, assisting customers in locating product, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.• Bi-lingual skills, if applicable to the store.• Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials).Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Full Time
11/7/2024
Crossville, TN 38555
(35.4 miles)
Your Impact at Lowe's Receiver/Stocker associates help keep our stores running and provide access to the products our customers need. If you are an active, organized, and safety-minded person with a keen eye for detail, you'll enjoy being a Receiver/Stocker for Lowe's. How We Support You Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules. Make your well-being a priority with multiple top-tier health insurance options.Explore educational opportunities with Lowe's tuition assistance program.Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program.Gain extra savings with a 10% Associate Discount.Learn new trade skills with our Track to the Trades program. For information about our benefit programs and eligibility, please visit . Your Day at Lowe's As a Receiver/Stocker, you keep our stores clean and presentable to improve customers' overall shopping experience. You ensure our merchandise is accurately received and replenished by safely unloading merchandise from incoming freight, moving it to the sales floor, and stocking shelves. This role is physically demanding, and to be successful, you will need to understand proper lifting procedures and prepare to move merchandise for most of your shift. Additionally, you will replace damaged shelving, keep the backroom organized, handle hazardous materials, and ensure equipment is charged. While most of your time will be spent in activities that don't involve customer interaction, you may be expected to answer customer questions and assist in handling merchandise. Key Responsibilities Ensure products are accurately received, stocked, and replenished.Follow proper lifting guidelines to safely stock products on shelvesEnsure aisles are clean, organized, and safeEngage customers, vendors, and associates with a positive attitudeRemain vigilant and report any safety or security concerns around the storeMaintain a clean and safe work environment, adhering to all safety regulationsComplete other duties as assigned Minimum Qualifications Reading, writing, and performing basic arithmetic (addition and subtraction)Ability to hear, listen, and to communicate verbally with othersAble to use a smartphone and other common retail technologyAble to stand and sit for prolonged periodsMinimally lift 25lbs unassisted or over 25lbs with or without an accommodation Preferred Qualifications Experience operating a forklift or similar equipmentExperience in a warehouse environment performing inventory handling and stocking Lowe's commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we actively seek and encourage bilingual, military, and veteran talent to apply and join our team. Travel Requirements This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores. Working Conditions Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment. Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker. About Lowe's Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
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