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Management Jobs
Full Time
1/23/2025
Palmhurst, TX 78573
(19.6 miles)
Overview: Store Manager (Bilingual)Community Choice Financial ® Family of BrandsAs a Store Manager, you will leverage your leadership skills to coach, train, and guide your team to excel in their roles and uphold our high-quality standards. Reporting to the General Manager, you will serve as their right hand and run daily operations in their absence. You will make a positive impact on overall store performance by setting the example for account management, marketing, and compliance all while providing an unmatched customer experience in our high-velocity and fast-paced environment. As you're helping your team and the business grow, we'll provide you with ongoing and comprehensive training and development programs to take your career to the next level. Responsibilities: Coach, lead, and develop all store employees to obtain new business and increase store growth by demonstrating knowledge of and training on systems, Company standards, account management, recovery (collections), job duties, and performance reports.Lead the charge and set the example for all store employees to identify local marketing strategies, use business-to-business partnership opportunities, obtain referrals, host and participate in community and in-store events to steer growth and build revenue.Enforce adherence to quality standards, procedures, and local and state laws and regulations. Audit loan/pawn agreements and transactions to ensure staff accordance with procedures and practices. Participate in audits and compliance reviews as directed by the corporate office or District Manager.Supervise and maintain office security including cash management and loss prevention by verifying and documenting cash overages/shortages, vault, inventory, deposits, and expenses. Conduct proper opening and closing procedures.Examine, evaluate, and process loan/pawn applications and all relevant transactions, and assess risk within established limits.Participate in the selection, review, hiring, and retention of new employees.Develop work schedules in accordance with budget, workloads, and store needs. Ensure store is staffed for optimal performance.Handle complex customer situations that arise with integrity and professionalism.Monitor and maintain internal and external store appearance and address basic facilities needs, including scheduling maintenance services. This includes overseeing store planogram and ensuring seasonal and/or promotional marketing material are displayed properly.Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.Utilize strong interpersonal skills to communicate and interact with customers and Team Members at all levels.Ability to maintain a full-time work schedule with regular in-person attendance, including some weekend hours, is required for this position. A full-time work schedule for this position includes, at a minimum, 40-hours per week*.*Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the Company. Speak with your recruiter for the most up-to-date hourly requirements. Qualifications: High School Diploma or equivalent requiredMinimum one year of supervisory, key holder, or relevant leadership experienceMinimum one year customer service, retail, and/or sales experienceHands on cash management experienceExcellent verbal and written communication skillsProficiency in using phone system, Point of Sale, Microsoft Office, and other systemsMust be at least 18 years of age (19 in Alabama)Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.Physical demands of this position frequently include: the ability to remain in a stationary position, including standing up to 90% of the time, the ability to move and transport up to 25 pounds, the ability to move about inside and outside of the store, and the operation of mechanical controls, such as a keyboard.Preferred Qualifications and SkillsExperience in check cashing, document verification, money order processingBilingual English/Spanish is a plus and may be required for certain locations What We Offer: Our Benefits Include**:A comprehensive new hire training program Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal developmentPerformance-based career advancementEducational Reimbursement ProgramMultiple coverage choices for medical insurance, all include free telemedicine and medical spending account (HSA/FSA) optionsTraditional 401(k) and Roth 401(k) Retirement plan with a generous Company match programCompany-Sponsored Life and AD&D InsuranceVoluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurancePaid Time Off (Accrue 12 days per calendar year plus additional days for each year of service after the first year of employment)Diverse Culture and Inclusive Environment**Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.About UsTitleMax® is one of the nation’s largest title lending companies helping thousands of people every day get the cash they need through title loans/pawns and now in select states, with personal loans. Since our first store opened in 1998, TitleMax® has expanded to over 900 locations spanning 14 states.The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com, @titlemax.com, or @titlemax.biz. In-store positions are in-person only. The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
Full Time
1/17/2025
McAllen, TX 78503
(8.4 miles)
Additional InformationJob Number24213195Job CategoryProperty LeadershipLocationSpringHill Suites McAllen Convention Center, 1800 South Ware Road, McAllen, Texas, United States, 78503VIEW ON MAPScheduleFull TimeLocated Remotely NPosition Type ManagementAdditional Information: This hotel is owned and operated by an independent franchisee, HGP Hospitality. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.Job reference: 000190Department: Property LeadershipLocation: SpringHill Suites McAllen Convention CenterDivision: HGP HospitalityHours Per Week: 40Job DescriptionFunctions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including managing general property performance, as well as food and beverage operations, managing and sustaining sales and marketing strategy, managing profitability, managing revenue generation, managing and conducting human resources activities, and delivering a return on investment. Leads the team in the development and implementation of property-wide strategies. Ensures implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations. Builds relationships with key customers and is involved in the sales process.Bonus EligibleJOB SPECIFIC TASKSManaging Property Operations• Ensures service programs are in place and executed against (e.g., Refreshing Business, Service Snapshots, Service So Memorable, etc.).• Provides timely, real-time feedback to management and hourly associates on service and operational standards, including feedback on even the smallest of service and operational details.• Manages the flow of labor between departments to support effective management of Labor Budget and achievement of profitability goals.• Creates and support clear lines of responsibility for management team, including coverage and oversight throughout the day.• Prepares for QA audits (i.e., daily and pre-visit activities).• Review sand follows-up on property GSS scores and comments.• Acts as a project manager for the execution of capital improvements (e.g., renovations, reinventions, refreshes, signage, etc.).• Walks the property to ensure public spaces, grounds, work and kitchen areas meet sanitation and cleanliness/maintenance standards.• Manages the implementation of major brand standards (e.g., HSIA, the Market, TPS A.M. Eats).• Delegates responsibilities for operations and projects to appropriate level of associate.Managing Food and Beverage Operations• Monitors Food and Beverage forecasting and par levels to reduce waste and maximize Food and Beverage profit margins.• Provides timely, real-time feedback to management and hourly associates on service and operational standards, including feedback on even the smallest of service and operational details.• Establishes and leverages local vendor relationships to support food and beverage operational needs.• Ensures bar and kitchen meet standards of quality with regard to organization, productivity, sanitation, and inventory management.• Conducts periodic compliance audits with Back of House associates to ensure they use job aids (HA checklist open and close, production charts, freezer pull check, Inventory ordering checklist, temp logs, mapping/zoning fridge, org of space, etc.)• Provides coaching on operations and troubleshooting of Micros and other technology components within property common areas.Managing and Sustaining Sales and Marketing Strategy• Works with the Regional Sales office (RSO) to implement sales strategy for the property (e.g., goal setting, setting rates, etc.).• Works with Market Sales to establish property sales strategy, goals, and action plans.• Identifies and champion creative marketing solutions that fit the brand and property needs.• Participates in the property sales review (PSR).• Manages relationships with decision makers at top accounts.• Develops innovative means for capturing new streams of revenue through property amenities.• Interacts with in-house guests to prospect for new sources of business.• Ensures direct sales staff fully utilizes e-tools (e.g., e-proposals, e-mail signatures), as appropriate.• Identifies key revenue generating stakeholders and customers and communicate information to sales offices.• Coaches and reinforces associate selling strategies that take advantage of property amenities.• Ensures all national and regional marketing programs (e.g., HSIA, etc.) are pulled through to relevant departments.• Participates in and host customer recognition events to drive sales.• Understands and leverage sales and marketing advantages over competitor properties within market.• Monitors sales strategy with RSO to ensure ongoing effectiveness and compliance.Managing Profitability• Manages on-property controllable costs associated with rooms, housekeeping, events, and food and beverage operations.• Measures, analyzes, and communicates property performance using a variety of financial/non-financial data including controllable costs, sales revenue, guest satisfaction, and associate engagement data.• Updates and communicates profit forecasts to associates/managers.• Initiates action to support property revenue and profitability goals.• Understands how food and beverage product variability can affect profitability.• Reviews and signs off on invoices.• Reviews Property Distribution Summary (OnDemand) and Purchase Detail Reports; identify, research, and resolve balance issues.• Consolidates reports needed for period-end review (e.g., P&L, Accounting Scorecard, Banking Report and Statistics, PACE, credit card fraud report).• Reviews property performance on period basis with Regional Director.• Ensures compliance with Avendra.Maintaining Revenue Management Goals• Manages the relationship with the revenue management office (e.g., participate in routine calls, strategy meetings, periodic update meetings, etc.).• Reviews and works with appropriate revenue management reports (e.g., Demand Eye Chart, Benchmark Pricing Evaluator, Rate/Value Matrix, Smith Travel Research (STR) reports, etc.).• Balances inventory to ensure same-day sellouts.Managing and conducting Human Resource activities• Leads associates through property changes and help them transition into new property roles.• Understands the performance expectations for all positions within the property (e.g. front desk associate, gourmet attendant, etc.).• Conducts day to day Human Resource transactions to support needs of the property (e.g., compensation actions, initiation and approval of hiring requisitions, movement of subordinates through phases of performance management cycle).• Completes management training.• Cascades/Delivers training to associates (e.g., Service So Memorable Quarterly Recharge, Service Snapshot, etc.).• Facilitates cross training to support associate professional growth and operational excellence.• Ensures ongoing development of managers (e.g., one on one coaching, providing stretch assignments, etc.).• Monitors local hiring and compensation trends for like positions; ensure that the organization understands any change in fundamentals.• Conducts performance review process for associates (including LPP, career plan form, development plans, associate information form, mid-year check-ins, 90-day check ins for new associates, etc.).• Supports recruitment efforts from various sourcing channels (e.g., local job fairs, Internet, referrals) to target associates with skill sets (e.g., food and beverage, rooms operations) compatible for operational needs.• Actively recruits and hires qualified associates.Managing Relationships with Property Stakeholders• Keeps brand leadership team, owners, and above property stakeholders updated on property performance in the areas of financials, guest satisfaction, and associate engagement.• Prepares and presents reports for owners and above property leadership using financial/performance data to show how the Refreshing Business model is affecting property performance.• Conducts property critique.• Conducts annual business reviews.• Participates in ad hoc owner conference calls and respond appropriately to owner requests.• Responds to off-property (e.g., regional and owner) requests for sales information (e.g., Market Outlook, STR Report critique, etc.).Additional Responsibilities• Manages e-mail.• Manages daily paper mail.• Participates in conference calls (e.g., sales, promotion, Q&A, property performance, etc.).• Provides follow-up information to RD and other CFRST managers.• Prepares for RD visits (e.g., pulling and consolidating relevant reports).Education and Experience• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.OR• 4-year Bachelor’s Degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.The salary range for this position is $65,000 to $75,000 annually.This company is an equal opportunity employer.frnch1
Full Time
1/9/2025
McAllen, TX 78504
(11.8 miles)
Job ID: 259327Store Name/Number: TX-Trenton Crossing (2410)Address: 7600 North 10 Street Suite 600A, McAllen, TX 78504, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time: Full TimePosition Type: RegularYour Role at Sephora: As a Sales and Service Coordinator, you'll be a key player in our mission to provide an exceptional shopping experience for every client. You'll support all aspects of sales and service initiatives, including paid services, events, classes, loyalty programs, cash handling, and training in your store. If you have a passion for retail sales and service and love being part of a team, this is the perfect role for you.Key Responsibilities:Supporting Sales and Service Initiatives: Support all aspects of sales and service initiatives, ensuring an exceptional shopping experience.Coordinating Paid Services, Events, and Classes: Coordinate paid services, events, and classes.Implementing Loyalty Programs: Support the implementation of loyalty programs.Handling Cash: Responsible for cash handling, ensuring a smooth checkout process.Training Store Team: Educate teams on service offerings, customer experience, and other key areas.Qualifications/Experience:Prior experience in retail sales and service, preferably in a coordinator role.Passion for client service and teamwork.Strong communication skills, ability to multitask.Resilience and adaptability to changing store priorities.Flexible availability to work during “peak” retail hours.Consistent and reliable attendance.Ability to lift and carry up to 50 pounds.While at Sephora, you’ll enjoy.Diversity, Inclusion & Belonging?We pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored.Meaningful Rewards?Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; Details about our company benefits can be found at the following link: $16.00 - $23.10/hr. The actual hourly pay offered depends on various factors, including qualifications for the position and relevant experience; and other legitimate, non-discriminatory business factors specific to the position or location. Sephora now offers a Flex (on demand) position for employees who can work anywhere from 0-19 hours a week. This flexibility allows you to balance your work schedule with other commitments. This could be a steppingstone into a more permanent position if you are looking for more in the future.Sephora is an equal opportunity employer; and values a diverse and inclusive workplace. All persons will receive consideration for employment without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other legally protected status. Sephora is committed to providing reasonable accommodation in our recruiting processes to applicants with disabilities or other medical conditions.Sephora will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with the requirements of all applicable federal, state, and local laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.*This job will be posted for a minimum of 5 business days.
Full Time
1/9/2025
McAllen, TX 78504
(11.8 miles)
Job ID: 259325 Store Name/Number: TX-Trenton Crossing (2410) Address: 7600 North 10 Street Suite 600A, McAllen, TX 78504, United States (US) Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time: Full TimePosition Type: RegularYour Role at Sephora: As an Operations Leader, you'll be at the helm of our store operations, ensuring a smooth and efficient operation that enhances the shopping experience for every client. You'll oversee a dedicated team, providing guidance and support to ensure they excel in their roles. If you have a passion for retail operations and love supporting a team, this is the perfect role for you.Key Responsibilities:Overseeing Order Fulfillment: Oversee the order fulfillment process, ensuring accuracy and excellent service.Managing Inventory: Oversee inventory management, ensuring a well-stocked store.Supervising Store Maintenance: Supervise store maintenance, ensuring a clean and smoothly operating store.Leading Sales and Promotional Events: Lead the setup and execution of sales events and promotions.Loss Prevention: Participate in loss prevention efforts, maintaining a safe and secure shopping environment.Qualifications/Experience:Prior leadership experience, preferably in retail operations.Passion for client service and teamwork.Strong communication skills, ability to multitask.Resilience and adaptability to changing store priorities.Flexible availability to work during “peak” retail hours.Consistent and reliable attendance.Ability to lift and carry up to 50 pounds.While at Sephora, you’ll enjoy.Diversity, Inclusion & Belonging?We pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored.Meaningful Rewards?Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; Details about our company benefits can be found at the following link: $21.40 - $26.35/hr. The actual hourly pay offered depends on various factors, including qualifications for the position and relevant experience; and other legitimate, non-discriminatory business factors specific to the position or location. Sephora now offers a Flex (on demand) position for employees who can work anywhere from 0-19 hours a week. This flexibility allows you to balance your work schedule with other commitments. This could be a steppingstone into a more permanent position if you are looking for more in the future.Sephora is an equal opportunity employer; and values a diverse and inclusive workplace. All persons will receive consideration for employment without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other legally protected status. Sephora is committed to providing reasonable accommodation in our recruiting processes to applicants with disabilities or other medical conditions.Sephora will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with the requirements of all applicable federal, state, and local laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.*This job will be posted for a minimum of 5 business days.
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Full Time
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Mcallen, TX 78501
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Full Time
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Mcallen, TX 78501
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Full Time
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Full Time
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McAllen, TX 78503
(8.4 miles)
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