At Houston Methodist, the Staff Registered Nurse (RN) position is responsible for functioning at the Competent to Proficient stage of Benner's model of clinical practice. The Staff RN position provides professional nursing care to a diverse patient population, conducts nursing assessments, assists with exams and treatment, clinical triage, patient education, and maintenance of medical records. The Staff RN position provides direct patient care effectively and efficiently which may include patients with varied and complex needs. This position communicates and collaborates with the physicians and interprofessional health care team to facilitate, coordinate, and maintain compassionate, efficient, quality care and achievement of desired treatment outcomes, during and after care. The Staff RN position demonstrates clinical competence when providing care, using technology, administering medications, performing procedures, and managing emergencies, acting as a patient and family advocate in order to monitor and maintain patient rights. This position uses leadership skills/clinical judgment in coordinating patient care and directing/delegating activities of the patient care clinical team. with progressive responsibility including but not limited to serving as preceptor to new employees and contributing to initiatives in partnership with management. PEOPLE ESSENTIAL FUNCTIONSUses therapeutic communication, which includes active listening and teaching, to establish a relationship with patients, families and interprofessional health care team to collaborate on the plan of care.Contributes to teamwork by awareness of patient flow, consistently offering assistance, and responding positively to requests for assistance. Collaborates to foster healthy relationships in the work environment. Seeks guidance from and offers guidance to the interprofessional health care team, when appropriate, and applies feedback to improve patient outcomes.Implements staff education specific to patient populations and department processes, coaches and mentors other staff and students. May include preceptorship. Uses peer-to-peer accountability towards improvement of department score for employee engagement, i.e., peer-to-peer accountability.SERVICE ESSENTIAL FUNCTIONSFollows the patient and family-centered care standards, as outlined in the Houston Methodist Professional Nursing Practice document. Conducts nursing assessments, assists with exams and treatment, and maintenance of medical records. Practices in a manner that is congruent with cultural diversity and inclusion principles.Advocates on patient/family's behalf to identify and resolve clinical and ethical concerns, utilizing appropriate resources, coordinating with the interprofessional team to facilitate a holistic and goal-oriented approach to care across the continuum that meets the patient's physical, psychosocial, and spiritual needs.Monitor and effectively manage the electronic health record for incoming and outgoing electronic communication, that includes but not limited to patient medical advice requests and refill requests, that directly impact patient care plans.QUALITY/SAFETY ESSENTIAL FUNCTIONSFollows the standards related to the nursing process, regulatory requirements and professional practice as outlined in the Houston Methodist Professional Nursing Practice document. Identifies areas of practice improvements with research-based evidence to achieve quality measures and patient safety outcomes, supported by accurate documentation and patient teaching.Provides and modifies care to complex patients and coordinates care with the interprofessional team based on evaluation of the patient's condition, supported by accurate documentation. Utilizes clinical judgement, using an evidence-based analytical approach.Improves quality and safety scores, through peer-to-peer accountability, reporting near misses, and collaborating with the interprofessional health care team.Operates all required equipment and machinery accurately and safely, prepares, assembles, and sterilizes instruments and supplies according to parameters of sterilization in accordance with The Department of Health, TJC, OSHA, CDC, AAMI and AORN standards. Maintains appropriate records, and monitors quality control and infection control standards. Provides asset management and support of surgical instruments and trays belonging to or consigned to the facility.Prepare equipment and assist the provider during treatment, examination and testing of patients. Ensure exam rooms are stocked, neat and orderly. Clean, sterilize and test medical equipment.FINANCE ESSENTIAL FUNCTIONSDisplays self-motivation to independently manage time effectively, timely document care, minimize incidental overtime, and prioritize daily tasks. Provides input into department resource utilization including capital and operational budget needs.Contributes towards meeting department financial targets through optimizing efficiency and other areas according to department specifications.Maintain storage of patient products in a neat and orderly fashion, work to maximize theeffectiveness of the clinical spaces, and support inventory management for clinical materials by maintaing accurate inventory through routine reconciliation. GROWTH/INNOVATION ESSENTIAL FUNCTIONSChampions new care pathways or service line implementations to improve care to the community. Identifies trends for improvement opportunities or practice changes and supports initiatives. Researches the change and presents options to appropriate clinical leadership.Identifies and presents areas for innovation, efficiency and improvement in patient care or department operations using evidence-based practice literature. Offers innovative solutions through evidence-based practice/performance improvement projects and department activities. Ensures own career discussions occur with appropriate management. Completes and updates My Development plan on an on-going basis.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONGraduate from an accredited School of NursingWORK EXPERIENCEOne year of nursing experience in a healthcare environment LICENSES AND CERTIFICATIONS - REQUIREDRN - Registered Nurse - Texas State Licensure and/or Compact State Licensure within 60 days ORRN-Temp - Registered Nurse - Temporary State Licensure within 60 days ANDBLS - Basic Life Support (AHA) ANDOther credentials and certifications as defined by department/service line KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesStrong assessment, organizational and problem-solving skills as evidenced by capacity to prioritize multiple tasks and role componentsAbility to function independently and exercise judgment in interactions with physicians, interprofessional care team and patients and their familiesUses critical thinking skills and clinical judgment to work autonomously as defined by the Nurse Practice ActDemonstrates proficient time management skillsWorking knowledge of Microsoft products including OutlookSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform NoScrubs YesBusiness professional NoOther (department approved) NoON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* NoTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area NoCompany Profile:Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Sr Staff Registered Nurse (RN) position is responsible for functioning as an advanced clinician at the Proficient level according to Benner's model of clinical practice. The Sr Staff RN position provides professional direct patient nursing care to a diverse patient population, which may include patients with varied and complex needs, and is considered an expert in a specialty. Besides conducting nursing assessments, assisting with exams and treatment and maintenance of medical records, this position assists in coaching and mentoring department staff in areas of clinical and professional practice. Role modeling compassionate communication with physicians and the interprofessional health care team, the Sr Staff RN position assumes leadership responsibilities with high level contributions in the department and across the institution. Responsibilities for this position may include but are not limited to leading department clinical activities, assessing department needs related to practice and improvement opportunities, serving as a clinical resource for department staff and coordinating department education in partnership with management. PEOPLE ESSENTIAL FUNCTIONSIdentifies staff development opportunities for professional growth of colleagues, provides coaching to meet identified goals. Acts as a model and coaches staff in effective verbal, non-verbal and written communication, which includes active listening and teaching. Provides oversight for new employee preceptorships.Collaborates to foster healthy relationships in the work environment such as mitigation of conflict. Advocates for a balanced workload, promotes positive behaviors, and peer-to-peer accountability.Improves nurse satisfaction by serving as a role model and mentor, facilitating teamwork with RNs, non-licensed and interprofessional staff. Drives improvement of department scores for employee engagement, i.e., peer-to-peer accountability.SERVICE ESSENTIAL FUNCTIONSRole models the patient and family-centered care standards, as outlined in the Houston Methodist Professional Nursing Practice document. Mentors others regarding specialty populations. Audits plan of care. Practices in a manner that is congruent with cultural diversity and inclusion principles.Develops, updates, and communicates plan of care, including discharge/disposition, in partnership with the patient, family and interprofessional health care team, using the nursing process. Prioritizes care based on the patient's needs, abilities, and preferences. Advocates on patient/family's behalf to identify and resolve clinical and ethical concerns. Develops appropriate resources and supports department practices and guidelines.Develops and implements effective patient teaching strategies based on learning needs; uses appropriate resources, incorporating planning for care after discharge/disposition. Consistently evaluates the patient's comprehension and adapts teaching methods accordingly.Drives department activities to improve department score for patient satisfaction, through peer-to-peer accountability to service standards.QUALITY/SAFETY ESSENTIAL FUNCTIONSModels the standards of care related to the nursing process, as outlined in the Houston Methodist Professional Nursing Practice document. Provides care as the staff nurse leader to complex patients and leads the interprofessional health care team in implementing plan of care. Anticipates/prevents and recognize/resolves early declines in patient condition and emergent situations. Manages assignment of complex patients and other department demands. Identifies areas of practice improvements with research-based evidence to achieve quality measures and patient safety outcomes, supported by accurate documentation and patient teaching.Models the standards related to regulatory requirements and professional practice as outlined in the Houston Methodist Professional Nursing Practice document. Role models highly developed assessment, clinical documentation, leadership, and analytical skills; integrates and contributes to professional practice standards, policies, procedures, protocols and leads improvements in patient safety-related processes at department or service line level. Contributes to development of service line and clinical standards and guidelines.Partners on initiatives to improve quality and safety scores, through peer-to-peer accountability, reporting near misses and identifying solutions by collaborating with the interprofessional team. Role models situational awareness, using teachable moments to improve safety.FINANCE ESSENTIAL FUNCTIONSModels independent time management effectively and prioritization of daily tasks, minimizing incidental overtime. Actively participates in the stewardship and efficient utilization of resources and needs including capital and operational budget needs.Implements department strategies to achieve financial target and mentors others to do the same through timely documentation of care, optimizing efficiency, minimizing incidental overtime, and other areas according to department specifications.GROWTH/INNOVATION ESSENTIAL FUNCTIONSIdentifies opportunities for practice changes and performance improvement. Investigates and incorporates evidence-based practices which are presented to department and leadership. Supports change initiatives and adapts to unexpected changes.Champions new care pathways or service line implementations to improve care to the community. Identifies trends for improvement opportunities or practice changes and supports initiatives. Researches the change and presents options to appropriate clinical leadership.Expands individual nursing knowledge and coaches staff to grow in knowledge, abilities, skills, and attitudes. Ensures own career discussions occur with appropriate management. Serves as the clinical resource. Develops and disseminates, as appropriate, informational/educational resources and programs designed to improve quality and professional practice. Completes and updates My Development plan on an on-going basis.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONBachelor's degree or higher from an accredited school of nursing OR Associate's degree from an accredited school of nursing with an additional two years of nursing experience (in addition to the minimum experience requirements listed below)WORK EXPERIENCEThree years of nursing experienceOne year in specialty preferred LICENSES AND CERTIFICATIONS - REQUIREDRN - Registered Nurse - Texas State Licensure and/or Compact State Licensure within 60 days ORRN-Temp - Registered Nurse - Temporary State Licensure within 60 days ANDBLS - Basic Life Support (AHA) ANDOther credentials and certifications as defined by department/service line KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesStrong assessment, organizational and problem-solving skills as evidenced by capacity to prioritize multiple tasks and role componentsAbility to function independently and exercise judgment in interactions with physicians, interprofessional care team and patients and their familiesActs as effective change agentUses therapeutic communication to establish a relationship with patients, families and interprofessional team to collaborate on the plan of careUses critical thinking skills and clinical judgment to work autonomously as defined by the Nurse Practice ActDemonstrates proficient time management skillsWorking knowledge of Microsoft products including OutlookSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform NoScrubs YesBusiness professional NoOther (department approved) NoON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* NoTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area NoCompany Profile:Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.Houston Methodist is an Equal Opportunity Employer.

The Phlebotomist II performs phlebotomy and other specialized specimen collection procedures for patients both in in-patient and out-patient settings, ranging from routine to advanced functions. Responsibilities include the processing, organizing, labeling and transporting of specimens as well as the input and extraction of data with the Laboratory Information System. Provides for patient care while performing duties, independently handling patient care and technical issues as they arise within the scope of their job. As an experienced and fully competent Phlebotomist, serves as a role model and preceptor for staff. Also performs clerical tasks such as answering the phones and faxing lab reports as needed. PEOPLE ESSENTIAL FUNCTIONSPromotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one other to achieve optimal department results. Collaborates with all members of the patient care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner.Serves as a preceptor to less experienced and/or new staff and students by utilizing skills and knowledge to help train and educate others.SERVICE ESSENTIAL FUNCTIONSFollows established procedure for collecting and processing biological specimens. Handles STAT samples expediently. Performs special collections/procedures as directed and according to competency and policies/procedures.Performs a variety of Laboratory Information System functions. Registers patients and/or order tests per the requisition as needed utilizing the patient information system. Files requisitions, reports and other pathology materials appropriately.Independently handles resolution of complex problems and issues and notifies management of issue and resolution. Serves as escalation support for less experienced staff.Sets pace for workload and troubleshoots workflow issues. Utilizes all available work time by assisting others and performing additional tasks.QUALITY/SAFETY ESSENTIAL FUNCTIONSPerforms and documents daily check off duties and restocks supplies in the work area as assigned.Performs interactive patient ID. Identifies patient and labels specimen correctly 100% of the time using two patient identifiers. Accurately processes, organizes, orders, labels and transports specimens for laboratory testing.Recognizes and initiates action to resolve requisition and specimen labeling discrepancies. Recognizes problems, investigates the cause, takes remedial action or escalates to leader and notifies management for follow-up.Maintains a safe environment within the Laboratory, following all policies and procedures for safety, hazardous materials, security and emergency preparedness.FINANCE ESSENTIAL FUNCTIONSAdjusts work schedule to accommodate departmental/organizational needs. Appropriately utilizes the time recording system.Uses department resources/equipment/supplies properly and efficiently.GROWTH/INNOVATION ESSENTIAL FUNCTIONSGuides and mentors section employees and students to help build confidence in skills, knowledge and abilities.Participates in departmental projects activities, and seeks continuing education opportunities to expand learning beyond baseline competencies with a focus on continual development.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONHigh School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)Course in phlebotomy/venipuncture preferredWORK EXPERIENCEMinimum of 3 years of related experience required which must include data entry and specimen handlingNeonatal/pediatric phlebotomy experience preferred LICENSES AND CERTIFICATIONS - REQUIREDN/ALICENSES AND CERTIFICATIONS - PREFERREDCPT - Phlebotomy Technician Certification -- by Board of Certification (ACA), (AMT), (NCCT) ANDPBT(ASCP) - Phlebotomy Technician (ASCP) KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going evaluations consisting of one or more of the following: skills, competency assessments and/or performance reviewsExhibits strong interpersonal and team player skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients, visitors, physicians and co-workersStrong organizational skills to handle a heavy workload and maintain accuracyPossesses basic computer knowledge; operates multiple computer systems to include, Hospital / Laboratory Information Systems and Office software to maintain patient and testing records and other related documentsDemonstrates a working knowledge of specimen requirements for testing such as serum, plasma or whole blood, tissue and body fluidsDemonstrates knowledge of different specimen collection containers and mediaIndependently adapts to multiple ongoing priorities including organizing work flowDemonstrates independent judgment and discretion to recognize problems, identify causes and take corrective actionStrong training, leadership, and mentoring skillsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform NoScrubs NoBusiness professional NoOther (department approved) NoON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* TRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area May require travel outside Houston Metropolitan area Company Profile:Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Pathologist Assistant position is responsible for providing anatomic pathology services under the direction and supervision of a pathologist. This position contributes to the overall efficiency of the laboratory and pathology practice in a cost-effective manner by performing a variety of tasks, consisting primarily of gross examination of surgical pathology specimens and instructing pathology residents and pathology assistant students in gross surgical pathology. This Pathologists' Assistant position also participates in department initiatives, identifying and assisting with opportunities for performance improvement activities. PEOPLE ESSENTIAL FUNCTIONSProvides instruction to pathology residents, fellows and pathology assistant students in surgical and autopsy pathology, acting as a resource and mentor.Collaborates with interprofessional team members to provide clinical expertise, providing appropriate clinical judgment and support interprofessional health care team.SERVICE ESSENTIAL FUNCTIONSPerforms gross dissection of large and small surgical specimens, using standard dissection protocols, identifying and submitting pathologic tissues for histological processing and evaluation. Dictates accurate and precise gross descriptions for each specimen.Assists wit dissection and tissue sampling of specimens sent for intra-operative consultation.Photographs specimens for documentation and for use in presentations and publications. Maintains digital photography database.Completes overflow cases from other peripheral hospitals as needed. Available to provide coverage at other Houston Methodist laboratory entities as needed.QUALITY/SAFETY ESSENTIAL FUNCTIONSReviews all frozen section reports on a monthly basis for quality assurance, with final review and assessment by pathologists.Collects cases for quality assurance retrospective review.Ensures compliance with OSHA regulations and adherence to safety procedures.Identifies opportunities for process improvement providing recommendations impacting quality and safety targets, collaborating with the interprofessional team. Contributes to meeting department and hospital targets for quality and safety.FINANCE ESSENTIAL FUNCTIONSUtilizes all available work time by assisting others and performing additional tasks as appropriate.Works in conjunction with department to reduce any waste of resources and materials and perpetuate financial stewardship and growth.GROWTH/INNOVATION ESSENTIAL FUNCTIONSMaintains personal professional development through professional organization membership. Completes and updates the individual development plan (IDP) on an on-going basis. Seeks opportunities to expand learning to further their education for growth with a focus on continual development.Participates in specified division clinical education programs, division meetings. Offers innovative solutions through participation in performance improvement hospital projects and department activities.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONGraduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section. WORK EXPERIENCEOne year clinical experience if program-trainedThree years clinical experience if on-the-job trainedExperience with computer systems LICENSES AND CERTIFICATIONS - REQUIREDPA(ASCP) - Pathologists' Assistant (ASCP) within 6 months KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesDemonstrates the ability to work independently with little or no direct supervision.Adapts to multiple ongoing priorities including organizing heavy work flow with minimal supervision.Strong attention to detail and ability to achieve and maintain accuracy.Demonstrates independent judgment and discretion to recognize problems, identify causes and take corrective action.Possesses basic computer knowledge; operates multiple computer systems.SUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform NoScrubs YesBusiness professional NoOther (department approved) NoON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* NoTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area YesCompany Profile:Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Medical Assistant Certified (MA) position is responsible for assisting in the examination and treatment of patients under the direct supervision of the clinical or administrative leadership. This position is responsible for assisting providers in the administration of patient care in assigned clinical areas. The MA position assists with patient examinations, procedures, diagnostic studies, treatment, and dressing changes. This position also performs general administrative duties in accordance with CLIA, HIPAA, NCQA and government standards, as well as company policies and procedures. The MA position participates in patient care which is under the direction of a physician and within the scope of a medical assistant. This position may also be required to schedule patient appointments, ensure medical necessity compliance, and verify eligibility for care. PEOPLE ESSENTIAL FUNCTIONSPromotes a positive work environment with the interprofessional care team. Participates in teamwork by responding positively to requests for assistance. Works well with others to make contributions to the work effort as a whole and facilitates problem resolution.Interacts with peers, staff and physicians in a supportive and respectful manner. Encourages open communication to achieve mutual understanding. Communication to promote both work efforts and problem resolution is clear and professional. Collaborates with all members of the interprofessional team by actively communicating and reporting pertinent patient care information in a clear and timely manner. Takes messages via telephone/email to forward to the provider/registered nurse.Contributes towards improvement of department scores for employee engagement, i.e. peer-to-peer accountability.SERVICE ESSENTIAL FUNCTIONSProvides care to patients visiting the clinic under the direct supervision of a Physician, Registered Nurse, or clinic leadership procedures, using cultural diversity and inclusion principles. In collaboration with the provider team, anticipates the needs of the specific patient population.Communicates with patient, obtains and documents vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), chief complaint(s), preforms medication(s) review, discusses/reviews medical and social history (as appropriate). Documents, in patient's electronic medical record (EMR), care administered, all diagnostic measurements, treatments and procedures in accordance with established policies and procedures. Follow-up with patient as appropriate to ensure compliance with recommendations, medications, lab/x-ray results, special visits, PCP visits, dieticians, diabetes educators, etc. Ensures patient utilization and activation of MyChart.Contributes towards improving department scores for patient satisfaction through peer-to-peer accountability.QUALITY/SAFETY ESSENTIAL FUNCTIONSPrepares treatment rooms for examination of patients. Assists with maintaining equipment and supplies.Reports observations, conditions and problems of patients to the physician or nurse to achieve desired patient outcomes. Provides for the privacy of patients and families, keeping the safety of the patient in mind.Sterilizes instruments and equipment under the supervision of Sr. Medical Assistant or Registered Nurse.Contributes to identification of improvement activities, impacting quality and safety targets, through peer-to-peer accountability, reporting near misses, and collaborating with the interprofessional team.FINANCE ESSENTIAL FUNCTIONSResponsible for stocking exam rooms and taking inventory.Uses resources efficiently; does not waste supplies. Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime. Utilizes time between heavy workloads efficiently and helps other team members.GROWTH/INNOVATION ESSENTIAL FUNCTIONSOffers innovative solutions through participation in performance improvement projects and professional development activities. Seeks guidance and validation of knowledge base, skill level and decision making as necessary, especially in areas of question, from preceptor and assigned licensed personnel.Completes and updates My Development plan (MDP) on an on-going basis.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONHigh School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)WORK EXPERIENCETwo years of Medical Assistant experience in a clinic/outpatient setting or one year in the Novice-II position LICENSES AND CERTIFICATIONS - REQUIREDRMA - Registered Medical Assistant (AMT) -- through an approved credentialing certification agency, i.e. American Association of Medical Assistant or American Medical Technologists ORCMA - National Certified Medical Assistant (NAHP) ORCMA - National Certified Medical Assistant (NCCT) ORCMA - National Certified Medical Assistant (NHA) ORCAAMA - Credentialed member, American Academy of Medical Administrators (AAMA) ORCCMA - National Certified Clinical Medical Assistant (NHA) OREMT - Emergency Medical Technician - State Certification ANDBLS - Basic Life Support (AHA) LICENSES AND CERTIFICATIONS - PREFERREDCPT - Phlebotomy Technician Certification KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesKnowledge of medical practice and care of patients and ability to assist with examinations, diagnostic and treatment procedures, knowledge of medical equipment and instrumentsSkill in developing and maintaining clinical quality assurance to maintain accurate medical recordsDemonstrate a learning attitude toward solving problems, using good reasoning and judgmentProvide safe patient-centered, compassionate and competent careProficient in computer skills for documentation and work-related purposesCompletes required continuous training and education, including department-specific requirements. Maintain current certificationsSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform YesScrubs YesBusiness professional NoOther (department approved) NoON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* NoTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area NoCompany Profile:Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Medical Assistant Certified (MA) position is responsible for assisting in the examination and treatment of patients under the direct supervision of the clinical or administrative leadership. This position is responsible for assisting providers in the administration of patient care in assigned clinical areas. The MA position assists with patient examinations, procedures, diagnostic studies, treatment, and dressing changes. This position also performs general administrative duties in accordance with CLIA, HIPAA, NCQA and government standards, as well as company policies and procedures. The MA position participates in patient care which is under the direction of a physician and within the scope of a medical assistant. This position may also be required to schedule patient appointments, ensure medical necessity compliance, and verify eligibility for care. PEOPLE ESSENTIAL FUNCTIONSPromotes a positive work environment with the interprofessional care team. Participates in teamwork by responding positively to requests for assistance. Works well with others to make contributions to the work effort as a whole and facilitates problem resolution.Interacts with peers, staff and physicians in a supportive and respectful manner. Encourages open communication to achieve mutual understanding. Communication to promote both work efforts and problem resolution is clear and professional. Collaborates with all members of the interprofessional team by actively communicating and reporting pertinent patient care information in a clear and timely manner. Takes messages via telephone/email to forward to the provider/registered nurse.Contributes towards improvement of department scores for employee engagement, i.e. peer-to-peer accountability.SERVICE ESSENTIAL FUNCTIONSProvides care to patients visiting the clinic under the direct supervision of a Physician, Registered Nurse, or clinic leadership procedures. In collaboration with the provider team, anticipates the needs of the specific patient population.Communicates with patient, obtains and documents vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), chief complaint(s), preforms medication(s) review, discusses/reviews medical and social history (as appropriate). Documents, in patient's electronic medical record (EMR), care administered, all diagnostic measurements, treatments and procedures in accordance with established policies and procedures.Follow-up with patient as appropriate to ensure compliance with recommendations, medications, lab/x-ray results, special visits, PCP visits, dieticians, diabetes educators, etc. Ensures patient utilization and activation of MyChart.Contributes towards improving department scores for patient satisfaction through peer-to-peer accountability.QUALITY/SAFETY ESSENTIAL FUNCTIONSPrepares treatment rooms for examination of patients. Assists with maintaining equipment and supplies.Reports observations, conditions and problems of patients to the physician or nurse to achieve desired patient outcomes. Provides for the privacy of patients and families, keeping the safety of the patient in mind.Sterilizes instruments and equipment under the supervision of Sr. Medical Assistant or Registered Nurse.Contributes to identification of improvement activities, impacting quality and safety targets, through peer-to-peer accountability, reporting near misses, and collaborating with the interprofessional team.FINANCE ESSENTIAL FUNCTIONSResponsible for stocking exam rooms and taking inventory.Uses resources efficiently; does not waste supplies. Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime. Utilizes time between heavy workloads efficiently and helps other team members.GROWTH/INNOVATION ESSENTIAL FUNCTIONSOffers innovative solutions through participation in performance improvement projects and professional development activities. Seeks guidance and validation of knowledge base, skill level and decision making as necessary, especially in areas of question, from preceptor and assigned licensed personnel.Completes and updates My Development plan (MDP) on an on-going basis.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONHigh School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)WORK EXPERIENCETwo years of Medical Assistant experience in a clinic/outpatient setting or one year in the Novice-II position LICENSES AND CERTIFICATIONS - REQUIREDRMA - Registered Medical Assistant (AMT) -- through an approved credentialing certification agency, i.e. American Association of Medical Assistant or American Medical Technologists ORCMA - National Certified Medical Assistant (NAHP) ORCMA - National Certified Medical Assistant (NCCT) ORCMA - National Certified Medical Assistant (NHA) ORCAAMA - Credentialed member, American Academy of Medical Administrators (AAMA) ORCCMA - National Certified Clinical Medical Assistant (NHA) OREMT - Emergency Medical Technician - State Certification ANDBLS - Basic Life Support (AHA) LICENSES AND CERTIFICATIONS - PREFERREDCPT - Phlebotomy Technician Certification KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesKnowledge of medical practice and care of patients and ability to assist with examinations, diagnostic and treatment procedures, knowledge of medical equipment and instrumentsSkill in developing and maintaining clinical quality assurance to maintain accurate medical recordsDemonstrate a learning attitude toward solving problems, using good reasoning and judgmentProvide safe patient-centered, compassionate and competent careProficient in computer skills for documentation and work-related purposesCompletes required continuous training and education, including department-specific requirements. Maintain current certificationsSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform YesScrubs YesBusiness professional NoOther (department approved) NoON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* NoTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area NoCompany Profile:Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.Houston Methodist is an Equal Opportunity Employer.

At Houston Methodist, the Medical Laboratory Technician position is responsible for performing both routine and complex analyses, which necessitates knowledge of laboratory techniques, principles, and equipment and their interrelationship. This position exercises good judgment by using critical thinking skills and deals with issue resolution concerning the day-to-day technical operation of the laboratory. The Medical Laboratory Technician also ensures that specimens are accessioned and processed expeditiously in order to deliver quality laboratory results in an effective and cost-efficient manner. PEOPLE ESSENTIAL FUNCTIONSPromotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one another to achieve optimal department results. Collaborates with all members of the patient care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner.Teaches students, new employees and others as assigned by Manager.Participates in laboratory and organization wide initiatives.SERVICE ESSENTIAL FUNCTIONSPerforms qualitative and quantitative tests and examination using various analyzers and/or manual methods.Organizes workload and sets priorities. Utilizes all available work time by assisting others and performing additional tasks.Meets turnaround time expectations as defined by management.QUALITY/SAFETY ESSENTIAL FUNCTIONSDemonstrates the six elements of competency for test systems used to generate patient test results in all areas assigned to work.Recognizes, investigates and helps resolve test discrepancies. When problems arise, takes appropriate action to investigate and address and notifies management and the medical director for follow-up.Performs instrument calibrations, validations, quality control testing, maintenance, and function checks.FINANCE ESSENTIAL FUNCTIONSAdjusts work schedule to accommodate departmental/organizational needs. Appropriately utilizes the time recording system.Uses resources efficiently; does not waste supplies. Restocks section inventory levels as needed.GROWTH/INNOVATION ESSENTIAL FUNCTIONSSeeks opportunities to expand learning beyond baseline competencies with a focus on continual development.Reviews and utilizes Standard Operating Procedure and offers suggestions for improvement.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONGraduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations sectionWORK EXPERIENCEOne year of work or training experience in a hospital laboratory preferred LICENSES AND CERTIFICATIONS - REQUIREDCLA - Certified Laboratory Assistant (ASCP) within 1 year ORMLT(ASCP) - Medical Laboratory Technician (ASCP) within 1 year ORMLT - Medical Laboratory Technician (AMT) within 1 year KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesAdapts to multiple ongoing priorities including organizing heavy workflow with minimal supervisionStrong attention to detail and ability to achieve and maintain accuracyDemonstrates independent judgment and discretion to recognize problems, identify causes and take corrective actionPossesses basic computer knowledge; operates multiple computer systems to include, Hospital/Laboratory Information Systems and Office software to maintain patient and testing records and other related documentsDemonstrates the ability to work independently with little or no direct supervisionAbility to recognize changes that are critical to patient careSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform NoScrubs YesBusiness professional YesOther (department approved) NoON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* YesTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area YesCompany Profile:Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.Houston Methodist is an Equal Opportunity Employer.