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Call Center Jobs
Full Time
9/26/2024
Fulshear, TX 77441
(39.0 miles)
Bilingual (Spanish) Claims SpecialistSalary: $22.33 per hour / $45,000 annually+10% Bilingual DifferentialClaim your career growth as a BilingualClaims Service Specialist at GEICO’s Katy, TX office and be a part of one of the fastest-growing auto insurers in the United States! If you are motivated, all about solutions, and empathetic to the needs of customers, come grow a fulfilling career with us!Through our paid, industry-leading training, you will learn the ins and outs of the claims process and be ready to assist our Spanish-speaking policyholders when they need us the most – during an accident. As a Bilingual Claims Service Specialist, you will collect facts about the accident, investigate claim details, and collect statements from involved parties. Our policyholders will count on your patience, support, and attention to detail to get them back on the road as quickly as possible. GEICO will also give you the space and grace to explore your abilities and learn new ones. So, if you are ready to start growing your career, let’s talk!Avanza profesionalmente con una compaa que valora la diversidad y la inclusin.Many associates see a base salary increase of 10% within their first year as a Bilingual Claims Service Specialist. Top associates can see increases up to 15%!Qualifications & Skills:Excellent verbal and written communication skills in English and SpanishIn office role - Must commute to 21420 Merchants Way, Katy, TX 77449Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfactionSolid computer multitasking skillsAbility to work comfortably and grow in a fast-paced, high-volume call center environmentMinimum of high school diploma or equivalentEagerness to explore new skills and openness to different career pathsAt this time, GEICO will not sponsor a new applicant for employment authorization for this position.Benefits:As an Associate, you’ll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including:Premier Medical, Dental and Vision Insurance with no waiting period**Paid Vacation, Sick and Parental Leave401(k) PlanTuition ReimbursementPaid Training and Licensures*Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.**Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
Full Time
9/26/2024
Fulshear, TX 77441
(39.0 miles)
Bilingual (Spanish) Claims SpecialistSalary: $22.33 per hour / $45,000 annually+10% Bilingual DifferentialClaim your career growth as a BilingualClaims Service Specialist at GEICO’s Katy, TX office and be a part of one of the fastest-growing auto insurers in the United States! If you are motivated, all about solutions, and empathetic to the needs of customers, come grow a fulfilling career with us!Through our paid, industry-leading training, you will learn the ins and outs of the claims process and be ready to assist our Spanish-speaking policyholders when they need us the most – during an accident. As a Bilingual Claims Service Specialist, you will collect facts about the accident, investigate claim details, and collect statements from involved parties. Our policyholders will count on your patience, support, and attention to detail to get them back on the road as quickly as possible. GEICO will also give you the space and grace to explore your abilities and learn new ones. So, if you are ready to start growing your career, let’s talk!Avanza profesionalmente con una compaa que valora la diversidad y la inclusin.Many associates see a base salary increase of 10% within their first year as a Bilingual Claims Service Specialist. Top associates can see increases up to 15%!Qualifications & Skills:Excellent verbal and written communication skills in English and SpanishIn office role - Must commute to 21420 Merchants Way, Katy, TX 77449Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfactionSolid computer multitasking skillsAbility to work comfortably and grow in a fast-paced, high-volume call center environmentMinimum of high school diploma or equivalentEagerness to explore new skills and openness to different career pathsAt this time, GEICO will not sponsor a new applicant for employment authorization for this position.Benefits:As an Associate, you’ll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including:Premier Medical, Dental and Vision Insurance with no waiting period**Paid Vacation, Sick and Parental Leave401(k) PlanTuition ReimbursementPaid Training and Licensures*Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.**Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
Full Time
9/26/2024
Fulshear, TX 77441
(39.0 miles)
Bilingual (Spanish) Claims SpecialistSalary: $22.33 per hour / $45,000 annually+10% Bilingual DifferentialClaim your career growth as a BilingualClaims Service Specialist at GEICO’s Katy, TX office and be a part of one of the fastest-growing auto insurers in the United States! If you are motivated, all about solutions, and empathetic to the needs of customers, come grow a fulfilling career with us!Through our paid, industry-leading training, you will learn the ins and outs of the claims process and be ready to assist our Spanish-speaking policyholders when they need us the most – during an accident. As a Bilingual Claims Service Specialist, you will collect facts about the accident, investigate claim details, and collect statements from involved parties. Our policyholders will count on your patience, support, and attention to detail to get them back on the road as quickly as possible. GEICO will also give you the space and grace to explore your abilities and learn new ones. So, if you are ready to start growing your career, let’s talk!Avanza profesionalmente con una compaa que valora la diversidad y la inclusin.Many associates see a base salary increase of 10% within their first year as a Bilingual Claims Service Specialist. Top associates can see increases up to 15%!Qualifications & Skills:Excellent verbal and written communication skills in English and SpanishIn office role - Must commute to 21420 Merchants Way, Katy, TX 77449Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfactionSolid computer multitasking skillsAbility to work comfortably and grow in a fast-paced, high-volume call center environmentMinimum of high school diploma or equivalentEagerness to explore new skills and openness to different career pathsAt this time, GEICO will not sponsor a new applicant for employment authorization for this position.Benefits:As an Associate, you’ll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including:Premier Medical, Dental and Vision Insurance with no waiting period**Paid Vacation, Sick and Parental Leave401(k) PlanTuition ReimbursementPaid Training and Licensures*Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.**Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
Full Time
9/26/2024
Fulshear, TX 77441
(39.0 miles)
Bilingual (Spanish) Customer Service RepresentativeSalary: $20.50 per hour / $41,300 annually+ Additional 10% bilingual differential for applicable skillsets+ 10% evening differential for applicable shiftsWhen you grow, GEICO grows. And if you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We’re looking for Bilingual Customer Service Representatives for our Houston, TX office. This role is for people who want to provide our policyholders the excellent customer service they want and need. You’ll be the first contact for our customers: answering billing questions, making policy changes, and providing recommendations. Join our team to deliver personalized service that demonstrates the value of being insured by GEICO. If you want a career with plenty of growth opportunities, let’s talk.Avanza profesionalmente con una compaa que valora la diversidad y la inclusin.Esta oportunidad es ideal para personas que valoran el aprendizaje continuo, ya que nuestros Representantes de Servicio al Cliente tienen el desafo constante de aprender y expandir su conocimiento de la industria de seguros y nuestra compaa. Adems, GEICO favorece la cultura de “ascensos dentro de la empresa”, as que abundan las oportunidades para que avances profesionalmente y seas recompensado por el trabajo duro y la perseverancia.Si te gusta trabajar en un entorno con un ritmo acelerado, y deseas ayudar a nuestros clientes con sus necesidades de seguro, esta es tu oportunidad para formar parte de un equipo excepcional.Qualifications & Skills:Excellent verbal and written communication skills in English and SpanishIn office position - must live within commuting distance to 21420 Merchants Way, Katy, TX 77449Outstanding customer service skills and/or experienceSolid computer, grammar and multi-tasking skillsAbility to work comfortably in a fast-paced, high-volume call center environmentAt this time, GEICO will not sponsor a new applicant for employment authorization for this position.Benefits:As an Associate, you’ll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including:Premier Medical, Dental and Vision Insurance with no waiting period**Paid Vacation, Sick and Parental Leave401(k) PlanTuition ReimbursementPaid Training and Licensures*Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.**Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
Full Time
9/26/2024
Fulshear, TX 77441
(39.0 miles)
Bilingual (Spanish) Customer Service RepresentativeSalary: $20.50 per hour / $41,300 annually+ Additional 10% bilingual differential for applicable skillsets+ 10% evening differential for applicable shiftsWhen you grow, GEICO grows. And if you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We’re looking for Bilingual Customer Service Representatives for our Houston, TX office. This role is for people who want to provide our policyholders the excellent customer service they want and need. You’ll be the first contact for our customers: answering billing questions, making policy changes, and providing recommendations. Join our team to deliver personalized service that demonstrates the value of being insured by GEICO. If you want a career with plenty of growth opportunities, let’s talk.Avanza profesionalmente con una compaa que valora la diversidad y la inclusin.Esta oportunidad es ideal para personas que valoran el aprendizaje continuo, ya que nuestros Representantes de Servicio al Cliente tienen el desafo constante de aprender y expandir su conocimiento de la industria de seguros y nuestra compaa. Adems, GEICO favorece la cultura de “ascensos dentro de la empresa”, as que abundan las oportunidades para que avances profesionalmente y seas recompensado por el trabajo duro y la perseverancia.Si te gusta trabajar en un entorno con un ritmo acelerado, y deseas ayudar a nuestros clientes con sus necesidades de seguro, esta es tu oportunidad para formar parte de un equipo excepcional.Qualifications & Skills:Excellent verbal and written communication skills in English and SpanishIn office position - must live within commuting distance to 21420 Merchants Way, Katy, TX 77449Outstanding customer service skills and/or experienceSolid computer, grammar and multi-tasking skillsAbility to work comfortably in a fast-paced, high-volume call center environmentAt this time, GEICO will not sponsor a new applicant for employment authorization for this position.Benefits:As an Associate, you’ll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including:Premier Medical, Dental and Vision Insurance with no waiting period**Paid Vacation, Sick and Parental Leave401(k) PlanTuition ReimbursementPaid Training and Licensures*Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.**Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
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Full Time
9/4/2024
Alleyton, TX 78935
(6.7 miles)
At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives by improving access to trusted, affordable, and personalized mental healthcare. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in behavioral health.Thank you for taking the time to explore a career with us. As the fastest growing behavioral health practice group in the country, now is the perfect time to join our clinical team! We are actively looking to hire talented Licensed Marriage and Family Therapists (LMFTs) in our Richmond, TX office, who are passionate about patient care and committed to clinical excellence. Is this you Wanting to deliver high quality behavioral healthcare.Seeking work life balance.Interested in growing professionally.What we offer Therapists:100% Outpatient Care in a Group Practice Setting Generous ‘above market’ compensation with unlimited/uncapped earnings. Full benefits package: health, dental, vision, life, 401k (with match), paid parental leave, holidays, EAP and more. Collegial work environment. Newly designed and modern offices. Full administrative support. Strong work/life balance.Compensation range $73,000-$100,000+ Sign on Bonus Licensed Marriage and Family Therapists are a critical part of our clinical team. We’re seeking LMFTs that are:Fully licensed to practice independently in Texas.We are unable to accommodate associate level clinicians at this time. Experienced in working with adult, and/or child and adolescent populations.This is a hybrid role, candidates should be based in Houston. About LifeStance HealthLifeStance is a national provider of mental healthcare services focused on evidenced-based, medically driven treatment services for children, adolescents and adults suffering from a variety of mental health issues in an outpatient care setting, both in-person at its clinics nationwide and through its digital health telemedicine offering. The company employs psychiatrists, psychologists, psychiatric nurse practitioners, and licensed therapists throughout the US. LifeStance Health is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees.Our values:Belonging: We cultivate a space where everyone can show up as their authentic self.Empathy: We seek out diverse perspectives and listen to learn without judgment.Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.One Team: We realize our full potential when we work together towards our shared purpose.
Full Time
9/1/2024
Weimar, TX 78962
(11.5 miles)
Req ID:443262Address: 900 S Eagle Street Weimar, TX, 78962Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program* Paid Time Off * Flexible Scheduling * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development * Hiring Immediately Welcome to Love’s!Diesel Technicians work in a fast-paced environment and maintain clean places with friendly faces. You will interact with customers & drivers from all over, making their travels and their day better. Job Functions: Troubleshoot and repair light mechanical issues that may include wheel-end assemblies, electrical systems, suspensions, A/C, or engine componentsAssist customers with roadside servicesProvide preventative maintenance servicesAbility to move, lift 75+ pounds working in close quarters. Ability to work in various temperatures.Always put the safety and satisfaction of your customers first, complying with company safety policies & procedures.Work a rotating schedule that alternates between day and night as needed.Ability to obtain a medical card through the Department of Transportation. (paid by Love’s) Our Culture:Come see why Love’s Travel Stops and Country Stores was recognized by Indeed as the winner of the Better Work Award in 2023.Love’s Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans encouraged to apply.Love’s has been fueling customers’ journeys since 1964. Innovation and perseverance continue to lead the way for the family-owned and -operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe. The company’s core business is travel stops and convenience stores with more than 630 locations in 42 states. Love’s continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers. Giving back to communities Love’s serves and maintaining an inclusive and diverse workplace are hallmarks of the company’s award-winning culture. The Love’s Family of Companies includes:Gemini Motor Transport, one of the industry’s safest trucking fleets.Speedco and Love’s Truck Care, the largest oil change and preventive maintenance and total truck care network.Musket, a rapidly growing, Houston-based commodities supplier and trader.Trillium, a Houston-based alternative fuels expert.TVC Pro-driver, a commercial driver’s license (CDL) protection subscription service.
Full Time
9/13/2024
Kenney, TX 77452
(18.3 miles)
This position is eligible to participate in the Guitar Center Company bonus program based on Company performance. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. POSITION OVERVIEW: Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission. As a Store Manager, you will be responsible for managing all aspects of the retail business, providing leadership and vision to your team to ensure that desired results are achieved. Our Store Managers oversee and direct the delivery of products, services or functions at group, regional or divisional levels of organizations all while creating and nurturing our culture of integrity, inclusion, musical passion, and respect. A few special characteristics that make our Store Managers successful: Master of your Business: Understands how the business works including key business drivers, important company strategies, competition, and financial data impacting the department/organization. Able to evaluate and solve problems effectively.CustomerFocus: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers.OrganizationalSkills: Able to utilize time, energy, and resources to manage priorities, stay on track, and achieve goals. Able to multitask and pay strong attention to detail in a fast-paced & high-urgency environment. Able to complete tasks thoroughly in a timely manner. Able to protect assets and people by learning and implementing protocols and complying with guidelines.Performance Management: Able to lead, manage, and mentor others. Able to lead by example and develop the skills and capabilities of direct reports to ensure goals are met. Provides effective positive and constructive feedback. As our Store Manager, you will: Achieve revenue and EBITDA targets while managing P&LRecruit, interview and hire managers and associates Train, mentor, and develop staff to reach potential in a growing companyHiring responsibilities included but not limited to; utilizing internal recruitment system, attending hiring events, and creating pipeline for all associate level roles.Ensure the proper staffing and coverage is in place through correct scheduling to forecasted salesBuilding strategies to maintain positive Customer Satisfaction scores Maintain company and store merchandising standards, overseeing efforts to consistently present an organized, clean, and fun in-store experienceMaintain and foster an inclusive environment Additional duties as assignedRequirements: 4+ years of previous experience operating/managing in similar environments2+ years of supervisory or management experience leading teamsIntermediate proficiency with Microsoft Office suite (Word, Excel, PowerPoint, Outlook)Must be able to work weekends, holiday, and eveningsMust be able to lift up to 30 lbs.Up to 5% domestic travel to attend meetings and trainings Preferences: Bachelor's DegreeUnderstanding of retail systems and processes Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1-ext. 2862 or by sending an email to .
Full Time
9/13/2024
Kenney, TX 77452
(18.3 miles)
This position is eligible to participate in the Guitar Center Company bonus program based on Company performance. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. POSITION OVERVIEW: Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission. As a Store Manager, you will be responsible for managing all aspects of the retail business, providing leadership and vision to your team to ensure that desired results are achieved. Our Store Managers oversee and direct the delivery of products, services or functions at group, regional or divisional levels of organizations all while creating and nurturing our culture of integrity, inclusion, musical passion, and respect. A few special characteristics that make our Store Managers successful: Master of your Business: Understands how the business works including key business drivers, important company strategies, competition, and financial data impacting the department/organization. Able to evaluate and solve problems effectively.CustomerFocus: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers.OrganizationalSkills: Able to utilize time, energy, and resources to manage priorities, stay on track, and achieve goals. Able to multitask and pay strong attention to detail in a fast-paced & high-urgency environment. Able to complete tasks thoroughly in a timely manner. Able to protect assets and people by learning and implementing protocols and complying with guidelines.Performance Management: Able to lead, manage, and mentor others. Able to lead by example and develop the skills and capabilities of direct reports to ensure goals are met. Provides effective positive and constructive feedback. As our Store Manager, you will: Achieve revenue and EBITDA targets while managing P&LRecruit, interview and hire managers and associates Train, mentor, and develop staff to reach potential in a growing companyHiring responsibilities included but not limited to; utilizing internal recruitment system, attending hiring events, and creating pipeline for all associate level roles.Ensure the proper staffing and coverage is in place through correct scheduling to forecasted salesBuilding strategies to maintain positive Customer Satisfaction scores Maintain company and store merchandising standards, overseeing efforts to consistently present an organized, clean, and fun in-store experienceMaintain and foster an inclusive environment Additional duties as assignedRequirements: 4+ years of previous experience operating/managing in similar environments2+ years of supervisory or management experience leading teamsIntermediate proficiency with Microsoft Office suite (Word, Excel, PowerPoint, Outlook)Must be able to work weekends, holiday, and eveningsMust be able to lift up to 30 lbs.Up to 5% domestic travel to attend meetings and trainings Preferences: Bachelor's DegreeUnderstanding of retail systems and processes Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1-ext. 2862 or by sending an email to .
Full Time
9/13/2024
Kenney, TX 77452
(18.3 miles)
This position is eligible to participate in the Guitar Center Company bonus program based on Company performance. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. POSITION OVERVIEW: Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission. As a Store Manager, you will be responsible for managing all aspects of the retail business, providing leadership and vision to your team to ensure that desired results are achieved. Our Store Managers oversee and direct the delivery of products, services or functions at group, regional or divisional levels of organizations all while creating and nurturing our culture of integrity, inclusion, musical passion, and respect. A few special characteristics that make our Store Managers successful: Master of your Business: Understands how the business works including key business drivers, important company strategies, competition, and financial data impacting the department/organization. Able to evaluate and solve problems effectively.CustomerFocus: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers.OrganizationalSkills: Able to utilize time, energy, and resources to manage priorities, stay on track, and achieve goals. Able to multitask and pay strong attention to detail in a fast-paced & high-urgency environment. Able to complete tasks thoroughly in a timely manner. Able to protect assets and people by learning and implementing protocols and complying with guidelines.Performance Management: Able to lead, manage, and mentor others. Able to lead by example and develop the skills and capabilities of direct reports to ensure goals are met. Provides effective positive and constructive feedback. As our Store Manager, you will: Achieve revenue and EBITDA targets while managing P&LRecruit, interview and hire managers and associates Train, mentor, and develop staff to reach potential in a growing companyHiring responsibilities included but not limited to; utilizing internal recruitment system, attending hiring events, and creating pipeline for all associate level roles.Ensure the proper staffing and coverage is in place through correct scheduling to forecasted salesBuilding strategies to maintain positive Customer Satisfaction scores Maintain company and store merchandising standards, overseeing efforts to consistently present an organized, clean, and fun in-store experienceMaintain and foster an inclusive environment Additional duties as assignedRequirements: 4+ years of previous experience operating/managing in similar environments2+ years of supervisory or management experience leading teamsIntermediate proficiency with Microsoft Office suite (Word, Excel, PowerPoint, Outlook)Must be able to work weekends, holiday, and eveningsMust be able to lift up to 30 lbs.Up to 5% domestic travel to attend meetings and trainings Preferences: Bachelor's DegreeUnderstanding of retail systems and processes Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1-ext. 2862 or by sending an email to .
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