All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need.As a Customer Service Associate/Loader, this means:• Being friendly, professional, and engaging customers to help answer questions.• Retrieving, loading, and replenishing merchandise.• Helping customers and staff move merchandise safely.The Customer Service Associate/Loader assists customers by loading merchandise into their vehicles.The Customer Service Associate/Loader also replenishes shelves for the next customers.Safety is critical because this associate lifts and moves merchandise for staff and customers frequently throughout his/her shift.Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.What We're Looking For• Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store.• Requires morning, afternoon and evening availability any day of the week.• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.• Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.What You Need To SucceedMinimum Qualifications• 6 months experience using a computer, including inputting, accessing, modifying, or outputting information.• 6 months experience using common retail technology, such as smart phones and tablets.• Ability to obtain sales related licensure or registration as may be required by law.Preferred Qualifications• 6 months retail experience.• 6 months experience as a Loader at any home improvement or hardware retailer.• 6 months experience working in any department at a Lowe's retail store.• 6 months retail merchandising experience, including performing Zone Recovery, stocking, down stocking, facing/fronting product, pricing, maintaining signage, and housekeeping.• 6 months experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles.Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Expand your career possibilities.Thank you for dedicating your time and talent to Lowe’s. We want to give you more opportunities to learn and grow, so if you find a position you’re interested in below, we encourage you to apply!Find Your Home to More Possibilities.Essential Functions:Customer Service•Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs•Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise•Listens to and responds knowledgeably and promptly to customer and employee questions by walking them through projects when necessary•Demonstrates sincere appreciation to customers•Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs•Contacts customers regarding delivery or coordinates with the truck driver to call the customerIn-stock•Plans delivery activities, prints loading tickets, and delivers merchandise according to schedule to ensure on-time delivery of orders•Pulls merchandise, builds and bands delivery loads, and loads trucks (within payload) according to delivery order•Inspects condition of products (e.g., appliances) before loading for delivery or assisting customer with loading•Matches items on invoice with quantities loaded by verifying descriptions, items, and model numbersClean and Safe Stores•Ensures that the loads are safe, secure, and within Department of Transportation (DOT) regulations•Updates delivery and route status (e.g., on-site, completed) on system (e.g., iPhone) for tracking purposes•Unloads, installs, and tests appliances upon delivery•Verifies daily vehicle inspections and reports and ensures cleanliness, maintenance, and repairs for delivery vehicles and other equipment (e.g., lift gates)•Completes Department of Transportation (DOT) reporting to maintain DOT certification and CDL compliance•Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection•Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas•Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates•Adheres to all safety requirements relevant to one’s regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices•Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler)•In addition to the above responsibilities, this individual is held accountable for other duties as assignedMinimum Requirements:•Class A CDL License - In locations with multi-unit CMV (tractor trailer & flatbed) a class A license is required to operate.or•Class B CDL License - In locations with single-unit CMV (tandem flatbed) a class A or B license with air break endorsement is required to operate.and•Valid medical certificate or ability to obtain one upon employmentand•Ability to pass MVR screen in accordance with company requirements.and•Ability to obtain sales related licensure or registration as may be required by law•Ability to read, write, and perform basic arithmetic (addition, subtraction)•Must be 21 years of age•Ability to comply with DOT and CDL regulationsPreferences:•1 Year Experience driving a semi-truck/trailer or certification from a driving school•6 Months Experience performing in-home delivery or retail customer service•3 Months Experience operating a forklift or Moffett onloading/offloading a vehicleLowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.