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MCI Careers
Killeen, TX 76543 • (8.3 miles) • Full Time • $12.52 to $15.52 / hr • 10/21/2026
Overview MCI is one of the fastest-growing tech-enabled business services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across multiple industries and countries worldwide. Our team uses people, technology and innovation to help organizations improve customer experience and business performance. We are looking for Collections Agents to assist customers with resolving past-due accounts and arranging timely payments. In this role, you will use effective negotiation techniques and ethical recovery practices to help customers find suitable payment solutions while maintaining positive customer relationships. This experienced-level position includes paid, on-the-job training. Previous contact center experience, along with expMCI Careers
Killeen, TX 76543 • (8.3 miles) • Full Time • $12.52 to $15.52 / hr • 10/30/2026
Overview ENTRY-LEVEL COLLECTIONS AGENT (FULL-TIME) Join our team and grow with us! We need account receivable specialists to respectfully recover past due consumer accounts. As a recovery professional you will complete our two-week professional recovery agent training, then work to resolve open accounts with customers. You will be responsible for using negotiation methodologies, maintaining trustful customer relationships, and ensuring timely payments toward recovery goals. If you believe you have a persuasive personality and enjoy helping people toward their financial goals, this is the career for you. We provide a professional environment, great pay structure, and plenty of new accounts! You provide the work ethic and professional attitude. This is an entry-level position that offers onMCI Careers
Killeen, TX 76543 • (8.3 miles) • Full Time • $12.52 to $15.52 / hr • 10/8/2026
Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribuMCI Careers
Killeen, TX 76543 • (8.3 miles) • Full Time • $12.52 to $15.52 / hr • 10/8/2026
Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribu