Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Quality Assurance Associate IIPosition will be on-site in Plano, TXFull time employment, benefits and team atmosphereWork Schedule: Mon - Fri 6 AM - 2:30 PM Pay: $17.50-$18.50 About the Quality Assurance Associate IIroleIn this role, you will be responsible for overseeing the quality standards within a print mail environment. Key duties include sampling the quality of work for all clients, entering data from prepared materials, and collaborating with the Quality Control team to achieve productivity targets. Additionally, the candidate will be expected to provide support during audits, client visits, and uphold high quality standards. A successful candidate will possess strong attention to detail, self-confidence, and the ability to work autonomously. Key Responsibilities:Quality Assurance: Conduct thorough inspections of printed materials and mailings to ensure they meet quality standards and client specifications.Process Monitoring: Monitor the print and mailing processes to detect and resolve any quality issues promptly.Documentation: Maintain detailed records of quality checks, inspections, and any issues detected. Document and report non-conformities and work with teams to resolve them.Testing: Perform sample testing of print and mail batches to verify alignment, color accuracy, print clarity, and other quality metrics.Compliance: Ensure all processes and products comply with company policies, industry regulations, and client requirements.Coordination: Collaborate with print operators, mail room staff, and supervisors to address quality issues and implement corrective actions.Training: Assist in training team members on quality standards and procedures.Continuous Improvement: Participate in continuous improvement initiatives to enhance quality control processes and efficiency.
Safety: Adhere to all safety guidelines and maintain a clean and organized work environment.Qualifications:Education: High school diploma or equivalent; a degree or certification in quality control, printing technology, or a related field is a plus.Experience: Previous experience in print production, mail processing, or a quality assurance role is preferred. Strong attention to detail and analytical skills.Ability to identify and resolve quality issues promptly.Familiarity with print production equipment and mailing processes.Basic computer skills and proficiency in quality management software.Strong communication skills and ability to work effectively in a team environment.Physical Requirements: Ability to stand for long periods, lift up to 30 pounds, and perform repetitive tasks.Working Conditions:The role may involve working in a print production or mail processing environment, and may require shift work, including evenings, nights, or weekends, depending on production schedules. Set schedule will be communicated during the interview process.What’s in it for you:Competitive Pay: $17.50-18.75/hrHealth Benefits on Day One – Medical, dental, vision for you and your familyGrowth Opportunities – We promote from within and support your career pathSupportive Team Environment – Work with people who have your backSteady Schedule – Monday–Friday with no weekend shiftsPay Transparency Laws in some locations require disclosure of compensation-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation or sick time. The estimated salary range for this role is $17.50-$18.75 an hour.Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:click here to access or download the form. Complete the form and then email it as an attachment to.You may alsoclick here to access Conduent's ADAAA Accommodation Policy.
At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.