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Full Time
9/13/2024
Hockley, TX 77447
(36.2 miles)
This position is eligible to participate in the Guitar Center Company bonus program based on Company performance. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. POSITION OVERVIEW: Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission. As a Store Manager, you will be responsible for managing all aspects of the retail business, providing leadership and vision to your team to ensure that desired results are achieved. Our Store Managers oversee and direct the delivery of products, services or functions at group, regional or divisional levels of organizations all while creating and nurturing our culture of integrity, inclusion, musical passion, and respect. A few special characteristics that make our Store Managers successful: Master of your Business: Understands how the business works including key business drivers, important company strategies, competition, and financial data impacting the department/organization. Able to evaluate and solve problems effectively.CustomerFocus: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers.OrganizationalSkills: Able to utilize time, energy, and resources to manage priorities, stay on track, and achieve goals. Able to multitask and pay strong attention to detail in a fast-paced & high-urgency environment. Able to complete tasks thoroughly in a timely manner. Able to protect assets and people by learning and implementing protocols and complying with guidelines.Performance Management: Able to lead, manage, and mentor others. Able to lead by example and develop the skills and capabilities of direct reports to ensure goals are met. Provides effective positive and constructive feedback. As our Store Manager, you will: Achieve revenue and EBITDA targets while managing P&LRecruit, interview and hire managers and associates Train, mentor, and develop staff to reach potential in a growing companyHiring responsibilities included but not limited to; utilizing internal recruitment system, attending hiring events, and creating pipeline for all associate level roles.Ensure the proper staffing and coverage is in place through correct scheduling to forecasted salesBuilding strategies to maintain positive Customer Satisfaction scores Maintain company and store merchandising standards, overseeing efforts to consistently present an organized, clean, and fun in-store experienceMaintain and foster an inclusive environment Additional duties as assignedRequirements: 4+ years of previous experience operating/managing in similar environments2+ years of supervisory or management experience leading teamsIntermediate proficiency with Microsoft Office suite (Word, Excel, PowerPoint, Outlook)Must be able to work weekends, holiday, and eveningsMust be able to lift up to 30 lbs.Up to 5% domestic travel to attend meetings and trainings Preferences: Bachelor's DegreeUnderstanding of retail systems and processes Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1-ext. 2862 or by sending an email to .
Full Time
10/1/2024
Houston, TX 77246
(3.4 miles)
The Power Automation Team is looking for the perfect fit. Project Managers I provide oversight and direction to their assigned projects. The Project Manager I is accountable for planning, managing, and monitoring the project lifecycle to ensure projects are executed within their scope, schedule, budget, quality level, and targeted benefit realization - the project lifecycle includes, from the requirement phase through project retirement closeout. Posted position does not allow for sponsorship or relocation support.Essential ResponsibilitiesDrive positive customer experience during project execution.Provides consultation on proposal development as required.Ensures integration of the project activities to meet project cost, schedule, deliverables, and manages scope changes to achieve customer requirements.Acts as meeting chair for internal/external Kick-Off meetings.Flows down contract requirements to the project team to ensure each team member is aware of his/her obligations.Develops and manages the project schedule with input from various departments to ensure alignment with both internal and contractual delivery commitments.Conducts project-specific meetings with project stakeholders.Responsible for project commercial and contract managementEffectively work within a multi-organizational/divisional project environment.Develops and manages Project Management PlansProactively manages risk (threats and opportunities) and regularly communicates to stakeholders.The key point of contact for all communications between the customer and PowellResponsible for the Management of the project's financials, including revenue budgets, cost budgets and forecasts to ensure the project's P&L objectives are realized.Responsible for progress reportingEnsures project alignment between customer requirements and company objectives to maximize benefit realization.Effectively communicate with project stakeholder to ensure timely and transparent information flow.Make sound decisions and provide project direction that is well thought out to achieve predictable outcomes.Lead and or participate in continuous improvement initiatives.Responsible for the adherence to project and company quality levelsQualificationsBachelor's Degree in business, engineering or other related fields from an accredited institution or be a certified Project Management Professional (PMP) or have a management level certification from the Association of Project Management (APM)Effective abilities with project management, engineering, and accounting software (Primavera, MS Project, ERP system, Agile)Expected Competencies to include: Business Acumen (Business Strategy, Contract Management)Leadership (Inclusiveness, Critical Thinking)Technical Project Management (Professional Execution within a formal framework)Demonstrated ability to lead and influence a matrix-organized team through the lifecycle of a project.Strong interpersonal skills with the ability to effectively communicate with all stakeholders.Detail-oriented and results-drivenDemonstrated ability to make decisions based on limited information.Established ability to negotiate with and influence customers, subcontractors and other key stakeholders.Strong focus on customer satisfactionTechnically astuteRequired Experience Is Proportionate With the Selected Job LevelThe Project Manager I level requires: Bachelor Degree in business, engineering or other related fields from an accredited institution or be a certified Project Management Professional (PMP) or have a management level certification from the Association of Project Management (APM)One (1) year in a titled project management position in the construction, manufacturing, oil & gas and/or power distribution industry, or similarly complex projectsThe Project Manager II level requires: Bachelor Degree in business, engineering or other related fields from an accredited institution or be a certified Project Management Professional (PMP) or have a management level certification from the Association of Project Management (APM)Three (3) years in a titled project management position in the construction, manufacturing, oil & gas and/or power distribution industry, or similarly complex projectsThe Senior Project Manager level requires: Bachelor Degree in business, engineering or other related fields from an accredited institution Be a certified Project Management Professional (PMP) or have a management level certification from the Association of Project Management (APM) Seven (7) years in a titled project management position in the construction, manufacturing, oil & gas and/or power distribution industry, or similarly complex projectsWorking ConditionsThe employee typically performs duties in a normal office environment. There may be some work in a manufacturing environment and exposure to the elements of our factory.Additionally, there may be some work performed in the field with exposure to construction sites or active customer facilities.It is the policy of Powell Industries to promote safe working conditions for ALL employees, to make available where necessary special equipment to protect employees against specific hazards, to reduce accidents through prevention programs, and to establish rules that are designed for the safety of all. It is the responsibility of each employee to adhere to this policy, as well as to observe all safety practices and exercise every precaution for the safety of accidents.This position is expected to travel approximately 5-10% of the time and must be able to travel with short notice and/or for extended periods.Physical RequirementsThe physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Regularly required to use hands to touch, hold, handle, or feel.Frequently required to stand; walk; sit; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear.Must occasionally lift and/or move up to 65 pounds.Maintaining body equilibrium and agility to prevent falling when walking, standing, crouching, ascending, or descending stairs. #LI-CABAbout UsIn our 70+ year history, Powell has always known that our employees are at the heart of our success. Without question, we have the most talented people in all parts of our organization. As a manufacturer, we recruit and hire experienced and knowledgeable applicants to ensure our product is engineered, fabricated and assembled to customer specifications!Powered by Innovation - Powell's culture has and will always be founded in our "can do" attitude. If we can imagine it, we can do it. Become a part of our story, and let us help you write yours. Hard work pays off in all of our teams, with opportunity for advancement and promotion without sacrificing work-life balance. Successful candidates must have a legal authorization to work in the United States on a full-time basis, with only those candidates selected for interview contacted.We are an Affirmative Action and Equal Opportunity Employer/Vet/DisabilityIf you need an accommodation in the hiring process, you may contact . Application status inquiries will not be accepted in this manner.
Full Time
10/4/2024
Houston, TX 77055
(9.8 miles)
We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining CDS, an Advantage Solutions Company, means joining a network of 65,000 teammates serving 4,000+ brand and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career.In this role, you will primarily promote sales by preparing and introducing Costco members to food and beverage products through sampling. Additionally, you will provide support to management as needed. This exciting role in the retail industry allows you to interact with shoppers and introduce them to new products. What we offer:Competitive wages; $15.00 per hourGrowth opportunities abound - We promote from withinNo prior experience is required as we provide training and team support to help you succeedAdditional hours may be available upon requestWe offer benefits that can be customized to meet your family's needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate PerksNow, about you:You're 18 years or olderAvailable to work 2-3 days a week including 1 weekend dayAre comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing mannerCan lift up to 40 lbs. on a regular basis and stand for up to 6 hours Are comfortable preparing, cooking, and cleaning work area and equipment Have reliable transportation to and from work locationIf this sounds like you, we can't wait to learn more about you. Apply Now! Don't want to wait Open interviews are every Thursday from 1pm - 4pm at the warehouse location, let the Costco greeter know you are here to see the CDS team!
Full Time
9/19/2024
Humble, TX 77338
(23.8 miles)
About the RoleAs Store Support Lead you will efficiently and effectively support the store leadership team and associates in the administrative and operational functions of the store. You will use technology to support store functions and ensure day to day communication to support excellent customer service and operational efficiency.What You’ll DoSupport and effectively resolve store associate and administrative needs through timely execution of store payroll, scheduling, cash office, and supply orders in partnership with the store leadership teamEffectively plan, communicate and share information with team members using company tools and technology, while following company guidance for daily, weekly and monthly routinesRefresh and maintain associate common areas and office areas to support a safe and engaging work environmentAssist store executive team by facilitating orientation when directed and onboarding new associates accurately, adhering to all compliance guidelines and Kohl’s best practicesAssist in monitoring shortage impacting best practices by completing the Spotlight Audit and sharing the results with store leadersMonitor and follow up on store execution of training, surveys and audits, ensuring directed timelines are metMaintain in-store technology devices including, but not limited to, handheld scanners and two-way radiosCommunicate and guide store technology issues through resolution All Lead roles at Kohl’s are responsible for:Acting with integrity, honesty and fostering teamwork in an engaged and inclusive cultureExercising good judgment and discernment when making decisions; taking appropriate partners as neededDemonstrating a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issuesLeading by example by personally meeting or exceeding individual goals (e.g., productivity, credit, loyalty)Delivering strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signingAccomplishing multiple tasks within established timeframesTraining, monitoring and reinforcing company policies, procedures, standards and guidelinesMaintaining adherence to company safety policies for the safety of all associates and customers Other responsibilities as assignedWhat Skills You HaveRequiredMust be 18 years of age or olderLimited travel to support new store openingsStrong verbal/written communication and interpersonal skillsFlexible availability, including days, nights, weekends, and holidaysPreferredExperience decision-making and problem-solving in a fast paced environmentRetail or service industry experiencePay Starts At: $13.30
Full Time
10/4/2024
Houston, TX 77056
(6.0 miles)
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.RSM’s ITAX Business practice is a national capability that focuses on serving US and Foreign multi-national business’ US international tax advisory and compliance needs in coordination with foreign tax advisors and applicable laws. This includes advising businesses on the application of US and foreign tax law to a business and how that impacts their choices and decisions to structure their legal entities, transactions, and operations. This practice includes compliance for accurately reporting and administering global tax obligations.As an International Tax Manager, you will be responsible for the following job duties which are focus around three core concepts - Technical & Quality Expertise, People & Talent Management and Client Service/Business Development:Serve as a Performance Advisor,mentor or coach to one or more employees, which will include providing honest and timely performance feedback - approximately 10 - 20% of your timeWork on multiple complex issues while communicating in a non-technical manner to facilitate communication between the client and the service team while managing the risk for both the client and the firmAdvise clients on a full spectrum of International Tax services including planning, research, compliance, general mergers and acquisitions activities and transfer pricingReviewing US international information reporting formsReviewing quantitative analysis and projects of international tax professionalsWorking with RSM member firms around the worldAssist with new business development, extended service and tax issue recognition for existing clientsManage corporate international client needs with respect to tax services and federal and state tax complianceRemain up-to-date on current tax practices and changes in tax lawOther duties as assignedBasic Qualifications:Bachelor’s degree in accountingrequired and CPA or JD requiredMinimum 5 years of experience in Public Accounting with a focus in International TaxComprehensive understanding of tax law/rules and implicationsExperience with International Tax compliance including, but not limited to forms 5471, 5472, 8865, 8858 and 1118Strong technical skills in accounting, tax preparation and review within the international taxation environmentStrong verbal and written communication skillsAbility to travel up to 15% of the timePreferred Qualifications:Must have a working knowledgeof inbound and outbound structure planning, foreign tax credits, worldwide tax minimization planning, transfer pricing analysis, and ASC 740Ability to handle multiple tasks simultaneouslyExperience with a national or large regional accounting firmAt RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.As an Affirmative Action and Equal Opportunity Employer all applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at or send us an email at .RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law, including but not limited to, the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. For additional information regarding RSM’s background check process, including information about job duties that necessitate the use of one or more types of background checks, click here.At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.Compensation Range: $109,800 - $220,600Individualsselected for this role will be eligible for a discretionary bonus based on firm and individual performance.
Full Time
10/1/2024
Houston, TX 77030
(1.6 miles)
At Houston Methodist, the Manager Rehabilitation Services position is responsible for management, oversight, and coordination of the rehab services department to identify, analyze and guide improvements in patient care and service delivery. The Manager Rehabilitation Services position assists with developing and implementing performance initiatives to accomplish strategic and operational objectives. In addition, this position participates in committees, representing rehabilitation services in a positive manner, providing guidance to staff accordingly. The Manager Rehabilitation Services position demonstrates leadership qualities and critical thinking through self-direction, initiative, effective interpersonal skills and oral/written communications skills.The manager position responsibilities include managing the daily work activities of the work unit/department staff, ensuring quality, productivity, functional excellence and efficiency while assisting management in accomplishing strategic and operational objectives. In addition, this position provides guidance to staff and is responsible for staffing, budget compliance, contributing to staffing decisions such as hiring and terminating employment, coaching and counseling employees on work related performance, and assisting in the development and implementation of policies and procedures to ensure a safe and effective work environment. This position also implements training, monitoring and operations initiatives that secure compliance with ethical and legal business practices and accreditation/regulatory/ government regulations. PEOPLE ESSENTIAL FUNCTIONSPerforms management responsibilities of selection, scheduling, supervision, retention, and evaluation of employees in the department. Provides development and mentoring of staff. Meets or exceeds threshold goal for department turnover. Develops direct reports to perform these same functions.Provides fair and consistent leadership and communication to maintain a competent and engaged employee group by conducting regular department meetings to review policies and procedures and operational matters, rounding on all employees, completing performance appraisals, conducting new hire feedback sessions, coaching/corrective counseling, and providing recognition/commendations to achieve desired outcomes. Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem.Facilitates and promotes effective team dynamics and teambuilding strategies within and between departments; participates and/or leads and facilitates department process improvements as needed.Meets or exceeds threshold goal for department and/or system metrics on employee engagement indicators.Establishes effective, two-way communication with staff, demonstrating active listening, requesting and acknowledging feedback, making equitable decisions, providing rationale when appropriate, and supporting organizational goals. Coaches staff to use efficient and effective communication to establish and maintain a team environment, and to include the patient and family as a part of the team regarding their plan of care. Aassists staff with stress management practices.SERVICE ESSENTIAL FUNCTIONSPlans and organizes day-to-day department operations, schedule and activities. Sets priorities and functional standards, giving direction to staff as necessary to ensure the best possible delivery of service and high customer/patient satisfaction.Drives department service standards and activities to impact department and/or system score for patient/customer-based satisfaction, through role modeling and fostering accountability. Serves and actively participates on various entity committees as a voice for the department.Serves as role model to staff, reinforcing principles of service orientation and ensuring that the focus is always on improving patient care and/or services, effectively resolve concerns, complaints or conflict with patients, families, physicians and other interprofessional health care team members, taking appropriate action and channeling concerns according to appropriate procedures.Maintains ongoing interactions with patients, families, physicians, and staff on how to improve patient care and service provided. Meets or exceeds threshold goal for department and/or system metrics on patient satisfaction.Practices in a manner that is congruent with cultural diversity and inclusion principles. Stays actively engaged in working with key stakeholders and including physicians and other customers.QUALITY/SAFETY ESSENTIAL FUNCTIONSEnsures a safe and effective working environment; monitors and/or revises the department safety plan and/or any specific accreditation/regulatory required safety guidelines, including infection control principles. Monitors and confirms staff maintain their required credentials that demonstrate competency per accrediting agency or department guidelines as applicable.Uses and optimizes information systems to enhance operations; supports entity-specific performance improvement and data management/analysis functions.Employs a proactive approach in the optimization of safe outcomes by monitoring and improving the department workflow, using peer-to-peer accountability, reporting accidents, near misses, and/or adverse events immediately per department protocol and identifying solutions via collaboration. Adopts lean principles in driving process improvements. Role models situational awareness, using teachable moments to improve safety.Monitors self and employee compliance with policies, procedures, and System HR Standards of Practice and performs associated actions upon non-compliance (i.e., focal point review requirements, disaster plan, in-services, influenza immunization, wage and hour, standard hours, timely termination submission, timely timecard approval, etc.).Prepares measurable goals and objectives that are consistent with Houston Methodist priorities, and develops action plans for achieving goals, incorporating collaborative efforts when appropriate.FINANCE ESSENTIAL FUNCTIONSAssists in the development of department budget and ensures that the department operates in a cost-effective manner. Manages/audits department expenses within approved budget parameters, ensuring that the department meets the budgeted/flex revenue and/or expense targets on a monthly and annual basis. Develops staffing plans and schedules to meet department/patient needs that reflect understanding of the importance of cost-effectiveness.Implements department strategies to achieve financial target and staffing needs, developing others to do the same, through optimizing productivity, supply/resource efficiency, minimizing incidental overtime and overtime percentage, and other areas according to department specifications.Oversees completion of timely and accurate billing which includes complete documentation of services.GROWTH/INNOVATION ESSENTIAL FUNCTIONSIdentifies and implements innovative solutions for practice or workflow changes to improve department operations or other department-specific measures by leading unit projects and/or other department/system directed/shared governance activities. Supports change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusts effectively to work within new work structures, processes, requirements or cultures.Proactively evaluates processes; recommends and implements action plan(s) for change; follows through to ensure effective, sustainable change. Participates in the development and implementation of new procedures and the review and revision of existing procedures.Identifies opportunities and takes action to build strategic relationships between one's area and other areas, teams, departments, and units to achieve business goals.Seeks opportunities to identify developmental needs of self and staff and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates My Development Plan on an on-going basis. Conducts conversations with staff on their development.Maintains progressive knowledge of current clinical and evidence-based practice services, recommending innovative ideas to improve patient outcomes.Maintains awareness of ongoing market and industry trends within the rehabilitation service line. Implements innovative solutions for practice or workflow changes to improve system operations. Represents HM at community or professional organization meetings.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONGraduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section.Advanced degree in related field or specialty certification preferredWORK EXPERIENCESix years of experience within the field, of which two years must have been in a people management role in healthcare; for HM employees, five years of experience in relevant field with HM performance that demonstrates leadership abilities LICENSES AND CERTIFICATIONS - REQUIREDPT - Physical Therapist - State Licensure -- Compact license acceptable according to current ECPTOTE requirements ORPT-Temp - Physical Therapist Temporary - State Licensure OROT - Occupational Therapy - State Licensure -- Compact license acceptable according to current ECPTOTE requirements OROT-Temp - Temporary Occupational Therapist - Registered - State Licensure ORSLP - Speech Language Pathologist - State Licensure -- Compact license acceptable according to current ECPTOTE requirements ANDSLP-Temp - Speech Language Pathologist - Temporary State Licensure ORBLS - Basic Life Support (AHA) KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate through a variety of channels with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles; engages the recipient(s) and helps them understand and retain the messageDemonstrates the ability to interact with others in a way that gives them confidence in one's intentions and those of the organizationAbility to use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one's own behavior to accommodate tasks, situations and individuals involvedDemonstrates leadership qualities and critical thinking through self-direction initiative and effective interpersonal skills and oral/written communication skillsAbility to identify and understand issues, problems and opportunities, comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequencesAbility to work effectively in a fast-paced environmentDemonstrates flexibility and adaptability in the workplaceDemonstrates problem solving skills to include investigation, identification of cause(s) and development of corrective actionSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform NoScrubs NoBusiness professional YesOther (department approved) YesON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* NoTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area NoCompany Profile:Houston Methodist Hospital is recognized by U.S. News & World Report as the No. 1 hospital in Texas (two-way tie) and one of America’s “Best Hospitals.” As a full-service, acute-care hospital located in the Texas Medical Center and the flagship hospital of Houston Methodist, it has evolved into one of the nation’s largest nonprofit teaching hospitals and a leader in innovative medical research with a comprehensive residency program. Two of Houston Methodist’s primary academic affiliates are among the nation’s leading health care organizations: Weill Cornell Medicine and New York-Presbyterian Hospital. Houston Methodist also has affiliations with Texas A&M University and the University of Houston. With 948 operating beds, 85 operating rooms and more than 8,400 employees, Houston Methodist Hospital offers unparalleled care for thousands of patients from around the world.Houston Methodist is an equal opportunity employer inclusive of women, minorities, disabled persons and veterans.Equal Employment OpportunityHouston Methodist is an Equal Opportunity Employer.Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.
Full Time
10/1/2024
Houston, TX 77030
(1.6 miles)
At Houston Methodist, the Manager Clinical Education position is responsible for collaboratively working with the Center for Nursing Research to support the advancement of nursing knowledge and practice. This position leads innovative solutions to complex patient problems through research, translation of evidence to the bedside and dissemination of HM-generated nursing knowledge to both nursing and general healthcare communities. The Manager Clinical Education position serves to implement quality evidence into nursing education and practice. Through this lens, this position develops and provides education of high quality, innovative, and timely programs for professional and nonprofessional staff. The Manager Clinical Education position closely monitors quality metrics to adjust areas of focus and the need for just-in-time education and interventions. This position is responsible for educational program content that must align with the priorities of HM and targeted to fostering progressive changes in clinical and healthcare practice. The Manager Clinical Education position ensures that the accreditation requirements relative to be a provider of continuing education are maintained and evaluates the status of existing educational programs to determine need for changes. This position ensures that periodic needs assessment of education programs and professional development of staff members is conducted. Serving as a role model and expert consultant to mentor nursing staff, students and other healthcare personnel in professionalism, the Manager Clinical Education position conducts scholarly projects and quality data collection and outcomes.The manager position responsibilities include managing the daily work activities of the work unit/department staff, ensuring quality, productivity, functional excellence and efficiency while assisting management in accomplishing strategic and operational objectives. In addition, this position provides guidance to staff and is responsible for staffing, budget compliance, contributing to staffing decisions such as hiring and terminating employment, coaching and counseling employees on work related performance, and assisting in the development and implementation of policies and procedures to ensure a safe and effective work environment. This position also implements training, monitoring and operations initiatives that secure compliance with ethical and legal business practices and accreditation/regulatory/ government regulations. PEOPLE ESSENTIAL FUNCTIONSPerforms management responsibilities of selection, scheduling, supervision, retention, and evaluation of employees in the department. Provides development and mentoring of staff. Meets or exceeds threshold goal for department turnover. Develops direct reports to perform these same functions.Provides fair and consistent leadership and communication to maintain a competent and engaged employee group by conducting regular department meetings to review policies and procedures and operational matters, rounding on all employees, completing performance appraisals, conducting new hire feedback sessions, coaching/corrective counseling, and providing recognition/commendations to achieve desired outcomes. Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem.Facilitates and promotes effective team dynamics and teambuilding strategies within and between departments; participates and/or leads and facilitates department process improvements as needed.Meets or exceeds threshold goal for department and/or system metrics on employee engagement indicators: action readiness score, tier level.Promotes, supports, and facilitates individuals engaging in research activities to advance research in practice: evidence-based practice, the conduct of research, research utilization, and dissemination of research results.Collaborates and develops innovative programs to educate, mentor, and enhance the knowledge of nursing staff.SERVICE ESSENTIAL FUNCTIONSPlans and organizes day-to-day department operations, schedule and activities. Sets priorities and functional standards, giving direction to staff as necessary to ensure the best possible delivery of service and high customer/patient satisfaction.Drives department service standards and activities to impact department and/or system score for patient/customer-based satisfaction, through role modeling and fostering accountability. Serves and actively participates on various entity committees as a voice for the department.Leads the development and execution of hospital Education Plan providing high quality, innovative, and timely educational programs in various formats and methods of delivery. Plans, implements, and evaluates programs for staff in-services. Planning incorporates adult learning theory methodologies. Implementation includes but is not limited to these topics: P&P revisions, new techniques or technologies brought into the facility, customer service, orientation and competency and skills development and assessments, preceptor development and oversight. Evaluation includes trending achievement of goals and analysis of rationale for any variances noted.QUALITY/SAFETY ESSENTIAL FUNCTIONSEnsures a safe and effective working environment; monitors and/or revises the department safety plan and/or any specific accreditation/regulatory required safety guidelines, including infection control principles. Monitors and confirms staff maintain their required credentials that demonstrate competency per accrediting agency or department guidelines as applicable.Uses and optimizes information systems to enhance operations; supports entity-specific performance improvement and data management/analysis functions.Employs a proactive approach in the optimization of safe outcomes by monitoring and improving the department workflow, using peer-to-peer accountability, reporting near misses and/or adverse events immediately and identifying solutions via collaboration. Adopts lean principles in driving process improvements. Role models situational awareness, using teachable moments to improve safety.Monitors self and employee compliance with policies, procedures, and System HR Standards of Practice and performs associated actions upon non-compliance (i.e., focal point review requirements, disaster plan, inservices, influenza immunization, wage and hour, standard hours, timely termination submission, timely timecard approval, etc.).Participates in performance improvement activities; quality improvement and patient safety activities; assists in maintaining compliance with DNV accreditation and other internal and external regulatory standards including the code of conduct. Assures that accreditation requirements relative to be a provider of continuing education are maintained.Ensures that periodic needs assessments of continuing education and professional development of staff members are conducted. Re-evaluates the status of existing educational programs to determine needs for changes and/or need for development of new offerings.Monitors nurse sensitive indicators and other quality metrics and revises educational offerings accordingly. Reviews, analyzes and recommends changes/enhancements to programs, processes, and policies to increase efficiency and effectiveness of clinical practices.FINANCE ESSENTIAL FUNCTIONSAssists in the development of department budget and ensures that the department operates in a cost effective manner. Manages/audits department expenses within approved budget parameters, ensuring that the department meets the budgeted/flex revenue and/or expense targets on a monthly and annual basis. Develops staffing plans and schedules to meet department/patient care needs that reflect understanding of the importance of cost-effectiveness.Implements department strategies to achieve financial target and staffing needs, developing others to do the same, through optimizing productivity, supply/resource efficiency, minimizing incidental overtime and overtime percentage, and other areas according to department specifications.Seeks research funding through grant applications, assists departments and individual health care professionals to apply and obtain such funding for research projects and activities.GROWTH/INNOVATION ESSENTIAL FUNCTIONSIdentifies and implements innovative solutions for practice or workflow changes to improve department operations or other department-specific measures by leading unit projects and/or other department/system directed shared governance activities. Supports change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusts effectively to work within new work structures, processes, requirements or cultures.Proactively evaluates processes; recommends and implements action plan(s) for change; follows through to ensure effective, sustainable change. Participates in the development and implementation of new procedures and the review and revision of existing procedures.Identifies opportunities and takes action to build strategic relationships between one's area and other areas, teams, departments, and units to achieve business goals.Seeks opportunities to identify developmental needs of self and staff and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the individual development plan (IDP) on an on-going basis. Conducts conversations with staff on their development and IDP.Ensures that educational program content aligns with the priorities of the organization and is targeted to fostering progressive changes in clinical and healthcare practice and improvement of performance and outcomes.Fosters the development of an environment conducive to the conduct of inquiry, research and practice. Plans, implements and evaluates programs that advance a culture of excellence using a variety of communication strategies to disseminate initiatives. Utilizes technology to improve data capture and analysis and improved employee workflow.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONBachelor's degree and Master's degree, one from an accredited School of NursingWORK EXPERIENCEFive years of experience direct involvement in instructional/program design, one year in a leadership role in healthcare, preferably in an education setting; for internal incumbents, four years of experience in relevant field with HM performance that demonstrates leadership abilities LICENSES AND CERTIFICATIONS - REQUIREDRN - Registered Nurse - Texas State Licensure and/or Compact State Licensure within 60 days ORRN-Temp - Registered Nurse - Temporary State Licensure within 60 days ANDBLS - Basic Life Support (AHA) ANDMagnet - ANCC Recognized Certification -- in an applicable specialty area LICENSES AND CERTIFICATIONS - PREFERREDACLS - Advanced Cardiac Life Support (AHA) KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate through a variety of channels with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles; engages the recipient(s) and helps them understand and retain the messageDemonstrates the ability to interact with others in a way that gives them confidence in one's intentions and those of the organizationAbility to use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one's own behavior to accommodate tasks, situations and individuals involvedDemonstrates leadership qualities and critical thinking through self-direction initiative and effective interpersonal skills and oral/written communication skillsAbility to identify and understand issues, problems and opportunities, comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequencesAbility to work effectively in a fast paced environmentDemonstrates flexibility and adaptability in the workplaceDemonstrates problem solving skills to include investigation, identification of cause(s) and development of corrective actionSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform NoScrubs NoBusiness professional YesOther (department approved) NoON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* YesTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area YesCompany Profile:Houston Methodist Hospital is recognized by U.S. News & World Report as the No. 1 hospital in Texas (two-way tie) and one of America’s “Best Hospitals.” As a full-service, acute-care hospital located in the Texas Medical Center and the flagship hospital of Houston Methodist, it has evolved into one of the nation’s largest nonprofit teaching hospitals and a leader in innovative medical research with a comprehensive residency program. Two of Houston Methodist’s primary academic affiliates are among the nation’s leading health care organizations: Weill Cornell Medicine and New York-Presbyterian Hospital. Houston Methodist also has affiliations with Texas A&M University and the University of Houston. With 948 operating beds, 85 operating rooms and more than 8,400 employees, Houston Methodist Hospital offers unparalleled care for thousands of patients from around the world.Houston Methodist is an equal opportunity employer inclusive of women, minorities, disabled persons and veterans.Equal Employment OpportunityHouston Methodist is an Equal Opportunity Employer.Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.
Full Time
10/1/2024
Houston, TX 77030
(1.6 miles)
At Houston Methodist, the Construction Senior (Sr.) Project Manager position is responsible for assuring highly complex or highly visible construction/renovation projects are designed and completed in accordance within approved program, budget, and schedule, and in a manner consistent with Hospital needs, procedures and policies. This position with, minimal supervision, is an effective liaison between Houston Methodist (HM), the Hospital client department, and consultants, contractors, regulatory agencies, and others. The Construction Sr Project Manager must be able to manage multiple highly complex or highly visible projects simultaneously and must be familiar with all aspects of healthcare facility design and construction. This position provides innovative recommendations and solutions to assure successful execution and stabilization of processes. The Construction Sr Project Manager position regularly provides and disseminates project analyses, assignment, timelines and progress reports to leadership, as appropriate. PEOPLE ESSENTIAL FUNCTIONSEstablishes and maintains clear and concise communication, leading and initiating problem resolution related to the project scope. Identifies needs and constraints of project scope and status availability. Facilitates communication, managing stakeholder expectations. Takes responsibility for constructively resolving problems.Works with clients to understand their needs, developing project goals and leveling expectations. Executes project requests from customers and department leadership. Serves as an effective liaison between multiple client groups, consultants, contractors, regulatory agents, vendors and stakeholders across various levels of management. Responds promptly to internal and external customer requests.Conducts self in a manner that is congruent with the business mission, vision and values, cultural diversity, equity and inclusion principles. Initiates improvement recommendations for department scores for employee engagement, i.e. peer-to-peer accountability.SERVICE ESSENTIAL FUNCTIONSNavigates through diverse project constraints and often conflicting requirements; establishing the most effective, code compliant solutions that deliver the most functionality to the end users. Delivers on commitment in a timely fashion.Updates project reports as appropriate. Ensures assignments are received in the form of results expected. Informs management and stakeholders of budget, schedule and items of special interest or risks. Processes paperwork including authorizations for expenditures (AFE), requests for proposals, contracts and purchase orders promptly maintaining project schedule and scope.Written documentation and follow up is timely and accurate when distributed to appropriate parties. Assures meeting minutes are issued and roles and responsibilities are identified and communicated.QUALITY/SAFETY ESSENTIAL FUNCTIONSReviews construction bids/proposal contractual agreements, pricing and selection of vendors and contractors. Facilitates and monitors compliance with HM design standards. Assures projects meet or exceeds all codes and licensing requirements.Utilizes data gathering tools and methods to analyze and gather data needed for project requirements. Communicates and disseminates timely data analysis and findings to management and appropriate entities and/or identified committees. Reports identified risks/issues to project team for resolution.Maintains overall oversight of the project procurement processes and overall durations involved with submittal review and lead time impacts to ensure project schedule impacts are minimized that may arise for any reason. Generates and communicates new ideas and suggestions that improve quality or service.Maintains and contributes to a safe environment through the management of pre-construction risk assessment (PCRA), interim life safety measures (ILSM), environment, health and safety (EHS), Utility Shut Down, and other HM life safety polices.FINANCE ESSENTIAL FUNCTIONSMaintains overall oversight of the project procurement processes and overall durations involved with submittal review and lead time impacts to ensure project schedule impacts are minimized that may arise for any reason.Maintains accurate records throughout project initiation, planning, procurement, design, construction and close out phases consistently monitoring scope, budget & schedule to ensure successful delivery of project with timely close out.Utilizes data gathering tools and methods to analyze and gather data needed for project requirements. Identifies cost saving or revenue opportunities. Leverages resources and technical knowledge to solve complex and highly visible project issues. Manages time effectively to meet established timelines.GROWTH/INNOVATION ESSENTIAL FUNCTIONSMaintains awareness of ongoing market and industry trends as well as staying current with healthcare and construction products and trends.Identifies self-development needs and takes appropriate action. Accepts feedback and changes behavior appropriately. Ensures own career discussions occur with management. Completes and updates the My Development Plan.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONBachelor's degree in Architecture, Engineering, Construction Management or related fieldWORK EXPERIENCESeven years' experience with the skills and knowledge of construction management, knowledge of construction/installation methodologies, planning and scheduling processes, contract terms, building codes, financial reporting and monitoring systemsHealthcare experience preferred LICENSES AND CERTIFICATIONS - REQUIREDN/ALICENSES AND CERTIFICATIONS - PREFERREDArchitect Certification ORProfessional Engineer (PE) License - State Licensure KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesHigh level of interpersonal skills to develop relationships with colleagues and clients, gain the cooperation of others, communicate effectively regarding complex information, and negotiate terms and conditions with contractorsStrong analytical skills to develop and manage complex construction projects and resolve problemsSignificant autonomous decision-makingStrong presentation skills, for management meetings and preparation of plans and reportsStrong knowledge of construction related to professional and medical office buildings and healthcare related constructionSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform NoScrubs NoBusiness professional YesOther (department approved) YesON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* NoTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area YesCompany Profile:Houston Methodist Hospital is recognized by U.S. News & World Report as the No. 1 hospital in Texas (two-way tie) and one of America’s “Best Hospitals.” As a full-service, acute-care hospital located in the Texas Medical Center and the flagship hospital of Houston Methodist, it has evolved into one of the nation’s largest nonprofit teaching hospitals and a leader in innovative medical research with a comprehensive residency program. Two of Houston Methodist’s primary academic affiliates are among the nation’s leading health care organizations: Weill Cornell Medicine and New York-Presbyterian Hospital. Houston Methodist also has affiliations with Texas A&M University and the University of Houston. With 948 operating beds, 85 operating rooms and more than 8,400 employees, Houston Methodist Hospital offers unparalleled care for thousands of patients from around the world.Houston Methodist is an equal opportunity employer inclusive of women, minorities, disabled persons and veterans.Equal Employment OpportunityHouston Methodist is an Equal Opportunity Employer.Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.
Full Time
9/10/2024
Houston, TX 77030
(1.6 miles)
At Houston Methodist, the Senior Project Manager position is responsible for initiating, defining and managing very high-profile projects of considerable complexity. This position sets the strategic direction for the assigned area of responsibility, ensuring completion of projects related to quality processes, systems linkages, documentation, reporting, metrics and review. The Senior Project Manager position has full project life cyle ownership; leading, coordinating, and completing projects from planning and design implementation to measurement and maintenance of desired outcomes with minimal supervision, developing meaningful reports to support business activities, and communicating professionally and persuasively verbally and in writing. This position monitors milestones and identification of potential barriers, providing innovation recommendations and solutions to assure successful execution and stabilization of process. The Senior Project Manager position regularly provides and disseminates project analysis, assignment, timelines and progress reports to leadership, as appropriate. PEOPLE ESSENTIAL FUNCTIONSEstablishes and maintains clear and concise communication, leading and initiating problem resolution related to the project scope. Identifies needs and constraints of project scope and status availability. Facilitates communication, managing stakeholder(s) expectations.Executes project requests from customers and department leadership. Serves as an effective liaison between multiple client groups and stakeholders across various levels of management.Works creatively and analytically in a problem-solving environment fostering teamwork, innovation and excellence. Actively leads and participates in meetings and provides meaningful contributions that drive decision-making and clearly identifies next steps.SERVICE ESSENTIAL FUNCTIONSResponsible for directing, developing, and implementing operational projects as assigned. Develops and manages project team and scope, goals and critical success factors, effectively communicating progress and delivering timely project outputs.Works in collaboration with leader to drive project to successful outcomes, serving in an advisory capacity for complex business decisions by identifying needs, making assessments and problem solving.Works with leadership teams across multiple departments to identify priorities and achieve organizational alignment across various projects.Actively participates in internal quality-improvement teams, proactively driving quality-improvement initiatives to ensure the best possible delivery of service, quality outcomes, and high customer satisfaction, as appropriate.QUALITY/SAFETY ESSENTIAL FUNCTIONSDevelops and presents communications that may be distributed to entity, business cases/analysis, reports and presentations with compelling data for leadership review, as appropriate.Analyzes, measures and drives project performance utilizing data gathering tools and methods needed for project requirements. Communicates and disseminates timely data analysis and findings to management and appropriate entities and/or identified committees.Develops and leads training strategies, education and communication related to projects across Houston Methodist and multiple departments, as appropriate. Provides feedback and metrics related to project training, as appropriate.Ope-rationalizes strategic plans with timely execution of project deliverables. Tracks the status and coordinates deadlines of all projects, identifying potential barriers to project progression and implementing solutions/resolutions. Utilizes a variety of software applications to create/compose both non-routine and sensitive senior management level communications and reports.FINANCE ESSENTIAL FUNCTIONSUtilizes efficient and cost-effective work practices with department resources and supplies; provides recommendations to reduce expenses. Completes timely and accurate expense reports as determined by leadership, as applicable.Prepares estimates and detailed project plan for all phases of the project. Provides support to aid in complex financial decision making related to project scope, as appropriate.GROWTH/INNOVATION ESSENTIAL FUNCTIONSAnalyzes and assesses present and future needs, trends, challenges, and opportunities. Participates in strategic planning for department. Generates and communicates new ideas and suggestions that improve quality or service.Supports hospital and department goals and offers innovative solutions through participation in department projects to improve the efficiency and effectiveness of current practices. Completes and updates the individual development plan (IDP) on an on-going basis. Ensures own career discussions occur with appropriate management.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONBachelor's degreeWORK EXPERIENCEFive years experience in a related discipline, managing multiple projects of a complex nature for a significant duration. May consider HM employee with four years experience with demonstrated progressive responsibility.Master's degree combined with HM Fellow satisfies all experience requirements LICENSES AND CERTIFICATIONS - REQUIREDN/ALICENSES AND CERTIFICATIONS - PREFERREDPMP - Certified Project Management Professional (PMI) KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesStrong communication and presentation skills. Ability to conduct effective presentationsAbility to establish and maintain positive Sponsor, project team member and internal relationshipsStrong analytical and interpersonal skillsAdvanced spreadsheet skills (i.e. creating pivot tables, performing v-lookups, and managing large data sets). Intermediate word-processing and presentation software skillsStrong project and time management skillsInitiative - Exhibits resourcefulness, independent action and judgment that are position appropriate. Evaluates, selects and acts on various methods and strategies for solving problems and meeting objectivesAdaptable - flexible in handling change, able to juggle multiple high priority demands, able to adapt to new situations with innovative ideas or approaches. Can maintain focus on goals and easily adjust to how they are achievedProfessional handling of exposure to confidential/sensitive informationSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform NoScrubs NoBusiness professional YesOther (department approved) NoON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* NoTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area NoCompany Profile:Houston Methodist Hospital is recognized by U.S. News & World Report as the No. 1 hospital in Texas (two-way tie) and one of America’s “Best Hospitals.” As a full-service, acute-care hospital located in the Texas Medical Center and the flagship hospital of Houston Methodist, it has evolved into one of the nation’s largest nonprofit teaching hospitals and a leader in innovative medical research with a comprehensive residency program. Two of Houston Methodist’s primary academic affiliates are among the nation’s leading health care organizations: Weill Cornell Medicine and New York-Presbyterian Hospital. Houston Methodist also has affiliations with Texas A&M University and the University of Houston. With 948 operating beds, 85 operating rooms and more than 8,400 employees, Houston Methodist Hospital offers unparalleled care for thousands of patients from around the world.Houston Methodist is an equal opportunity employer inclusive of women, minorities, disabled persons and veterans.Equal Employment OpportunityHouston Methodist is an Equal Opportunity Employer.Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.
Full Time
10/1/2024
Houston, TX 77030
(1.6 miles)
At Houston Methodist, the Program Manager position is responsible for comprehensive program management, including coordinating work and administrative support, for programs and is accountable for performance. This position will execute strategies while managing relationships internally with hospital leadership and externally with clients, partners and vendors. Success in the Program Manager position includes partnering with key operations stakeholders to design and successfully execute program elements that ensure leadership engagement of the strategy. This position focuses on the development of a strong network of internal stakeholders that will contribute to and drive the achievement of strategic goals. The Program Manager position works independently and collaboratively to proactively identify problems and creative solutions to address requirements and partnering with vendors in assigned areas of responsibility on data, process solutions, and advisement. This position is responsible for various administrative and operational functions, and financial stewardship while providing education and technical expertise related to the program for successful implementation and sustainability. PEOPLE ESSENTIAL FUNCTIONSWorks creatively and analytically in a problem-solving environment fostering teamwork, innovation, and excellence. Actively leads program meetings, providing meaningful contributions that drive decision-making and clearly identifies next steps. Works cross-departmentally to achieve innovative and actionable outcomes.Leads program strategies with key stakeholders and others to ensure department timelines, deliverables, and budgets are met. Serves as a primary resource/subject matter expert and a key liaison to councils and professional groups.Facilitates communication with authority to individuals and groups in a manner that engages and helps them understand and retain information.Recommends opportunities for improvement of department/program score for turnover/retention/employee engagement.SERVICE ESSENTIAL FUNCTIONSCollaborates with colleagues, peers, and other stakeholders to improve the effectiveness and efficiency of programs. Regularly communicates with customers/clients to arrange meetings, confirm program schedules and discuss any program problems, ensuring that customers/clients are regularly informed on the status.Implements change management strategies to ensure successful execution of the program and to improve targeted outcomes. Obtains buy-in to change efforts.Partners with management to evaluate the implementation and effectiveness of the assigned program, monitors progress and achievement of objectives and identifies corrective actions as indicated. Provides leadership with decision support needed to make informed strategic decisions and drive improved outcomes for the patient experience.QUALITY/SAFETY ESSENTIAL FUNCTIONSOperationalizes strategic plans with timely execution of deliverables. Tracks the status and coordinates deadlines, identifying potential barriers to progression and implementing solutions/resolutions. Follows up on action items necessary to ensure completion of assignments.Implements a plan for launching programmatic elements within the focus area, providing support in planning and organizing cross-functional unit activities and committees. Drives strategy and ensures the success of programs and/or assigned sponsorships/events.Participates in internal committees and task forces as assigned, ensuring that critical objectives are clearly explained, and action items are appropriately delegated.Identifies key measures to periodically assess outcomes and metrics and continuously improves training to drive improved outcomes for the patient and/or employee experience.FINANCE ESSENTIAL FUNCTIONSEffectively manages the scope, schedule, and budget of assigned programs. Tracks year-to-year trends and identifies opportunities for financial improvement. Monitors the success of the program, engagement strategies, and budget, identifying cost-saving and waste-elimination opportunities.Maintains interdepartmental accountability for issues that impact the financial feasibility of the program. Forecasts potential schedule delays and develops alternate plans. Provides timely submission of invoices; tracks and adheres to budgetary objectives for assigned projects.GROWTH/INNOVATION ESSENTIAL FUNCTIONSServes as part of an inter-professional team that creates and executes mission-driven events. Proactively and independently problem solves when challenges present themselves. Completes and updates the My Development plan on an ongoing basis. Ensures own career discussions occur with appropriate management.Assists in leading the development of outreach and communications strategies and plans, including assessing needs and opportunities and developing strategies and implementation plans relating to all external outreach, marketing, and communications within the scope of the role.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONBachelor's degree in business, healthcare administration, clinical or related field OR Master's degree combined with HM FellowWORK EXPERIENCEThree years of experience related to business or healthcare administration; may consider HM employee with two years of experience who demonstrates progressive responsibilities LICENSES AND CERTIFICATIONS - REQUIREDN/ALICENSES AND CERTIFICATIONS - PREFERREDRegistered and/or certified professional in area of expertise preferred KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations.Sufficient proficiency in speaking, reading and writing the English language necessary to perform the essential functions of this job, especially concerning activities impacting patient or employee safety or security.Demonstrated initiative in managing projects and communication with stakeholders.Ability to effectively communicate with patients, physicians, family members, and co-workers in a manner consistent with a customer service focus and application of positive language principles.Ability to lead meetings, conversations and present with authorityAbility to work under pressure and balance many competing prioritiesAbility to multi-task and work in an organized mannerAbility to uphold confidential and sensitive informationProficiency in relevant software programs such as MS Outlook, Word, Excel, and PowerPointStrong judgment and decision-making ability, with analytical and critical thinking skills; understands when to escalate issuesAbility to engage and be open to ideas offered by others; works collaboratively, and contributes to the dialogueEffective and influential oral and written communication and presentation skills when working with physician leadership, administrators and peers and a variety of audiencesAbility to work autonomously on multiple tactical and strategic initiativesStrategic thinker that demonstrates innovation and creativity in program managementSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform NoScrubs NoBusiness professional YesOther (department approved) NoON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* NoTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area YesCompany Profile:Houston Methodist Hospital is recognized by U.S. News & World Report as the No. 1 hospital in Texas (two-way tie) and one of America’s “Best Hospitals.” As a full-service, acute-care hospital located in the Texas Medical Center and the flagship hospital of Houston Methodist, it has evolved into one of the nation’s largest nonprofit teaching hospitals and a leader in innovative medical research with a comprehensive residency program. Two of Houston Methodist’s primary academic affiliates are among the nation’s leading health care organizations: Weill Cornell Medicine and New York-Presbyterian Hospital. Houston Methodist also has affiliations with Texas A&M University and the University of Houston. With 948 operating beds, 85 operating rooms and more than 8,400 employees, Houston Methodist Hospital offers unparalleled care for thousands of patients from around the world.Houston Methodist is an equal opportunity employer inclusive of women, minorities, disabled persons and veterans.Equal Employment OpportunityHouston Methodist is an Equal Opportunity Employer.Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.
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