The Phlebotomist II performs phlebotomy and other specialized specimen collection procedures for patients both in in-patient and out-patient settings, ranging from routine to advanced functions. Responsibilities include the processing, organizing, labeling and transporting of specimens as well as the input and extraction of data with the Laboratory Information System. Provides for patient care while performing duties, independently handling patient care and technical issues as they arise within the scope of their job. As an experienced and fully competent Phlebotomist, serves as a role model and preceptor for staff. Also performs clerical tasks such as answering the phones and faxing lab reports as needed. PEOPLE ESSENTIAL FUNCTIONSPromotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one other to achieve optimal department results. Collaborates with all members of the patient care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner.Serves as a preceptor to less experienced and/or new staff and students by utilizing skills and knowledge to help train and educate others.SERVICE ESSENTIAL FUNCTIONSFollows established procedure for collecting and processing biological specimens. Handles STAT samples expediently. Performs special collections/procedures as directed and according to competency and policies/procedures.Performs a variety of Laboratory Information System functions. Registers patients and/or order tests per the requisition as needed utilizing the patient information system. Files requisitions, reports and other pathology materials appropriately.Independently handles resolution of complex problems and issues and notifies management of issue and resolution. Serves as escalation support for less experienced staff.Sets pace for workload and troubleshoots workflow issues. Utilizes all available work time by assisting others and performing additional tasks.QUALITY/SAFETY ESSENTIAL FUNCTIONSPerforms and documents daily check off duties and restocks supplies in the work area as assigned.Performs interactive patient ID. Identifies patient and labels specimen correctly 100% of the time using two patient identifiers. Accurately processes, organizes, orders, labels and transports specimens for laboratory testing.Recognizes and initiates action to resolve requisition and specimen labeling discrepancies. Recognizes problems, investigates the cause, takes remedial action or escalates to leader and notifies management for follow-up.Maintains a safe environment within the Laboratory, following all policies and procedures for safety, hazardous materials, security and emergency preparedness.FINANCE ESSENTIAL FUNCTIONSAdjusts work schedule to accommodate departmental/organizational needs. Appropriately utilizes the time recording system.Uses department resources/equipment/supplies properly and efficiently.GROWTH/INNOVATION ESSENTIAL FUNCTIONSGuides and mentors section employees and students to help build confidence in skills, knowledge and abilities.Participates in departmental projects activities, and seeks continuing education opportunities to expand learning beyond baseline competencies with a focus on continual development.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONHigh School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)Course in phlebotomy/venipuncture preferredWORK EXPERIENCEMinimum of 3 years of related experience required which must include data entry and specimen handlingNeonatal/pediatric phlebotomy experience preferred LICENSES AND CERTIFICATIONS - REQUIREDN/ALICENSES AND CERTIFICATIONS - PREFERREDCPT - Phlebotomy Technician Certification -- by Board of Certification (ACA), (AMT), (NCCT) ANDPBT(ASCP) - Phlebotomy Technician (ASCP) KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going evaluations consisting of one or more of the following: skills, competency assessments and/or performance reviewsExhibits strong interpersonal and team player skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients, visitors, physicians and co-workersStrong organizational skills to handle a heavy workload and maintain accuracyPossesses basic computer knowledge; operates multiple computer systems to include, Hospital / Laboratory Information Systems and Office software to maintain patient and testing records and other related documentsDemonstrates a working knowledge of specimen requirements for testing such as serum, plasma or whole blood, tissue and body fluidsDemonstrates knowledge of different specimen collection containers and mediaIndependently adapts to multiple ongoing priorities including organizing work flowDemonstrates independent judgment and discretion to recognize problems, identify causes and take corrective actionStrong training, leadership, and mentoring skillsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform NoScrubs NoBusiness professional NoOther (department approved) NoON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* TRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area May require travel outside Houston Metropolitan area Company Profile:Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.Houston Methodist is an Equal Opportunity Employer.Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.

At Houston Methodist, the Physician Assistant (PA) functions as an advanced practice practitioner, responsible for maintaining and promoting the health of the patient requiring care, practicing medicine under the supervision of a licensed physician. This position will provide diagnostic, therapeutic, surgical and preventative care, under the supervision of a physician. The PA position exams, diagnoses and decides treatment for patients, including analyzing and interpreting x-rays and lab results, writes prescriptions, takes patients' histories, provides surgical assistance, and orders various forms of therapy. This position may work in both inpatient and outpatient situations and can perform independently under the license of a physician or as part of a treatment team. The PA position affects direct patient care according to the Board of Physician Assistant Examiners in the State of Texas and Houston Methodist policies and procedures. PEOPLE ESSENTIAL FUNCTIONSDemonstrates leadership as a clinical resource, inter-professional consultant, and patient advocate. Participates in rounding independently or with physicians/surgeons and attends interdisciplinary rounds, as appropriate, by specialty.Collaborates to foster healthy relationships in the work environment. Acts as a role model and coaches staff in effective verbal, non-verbal and written communication. May serve as first call for hospital staff. Serves as preceptor for Physician Assistant students and medical residents, as appropriate.Communicates organizational information and aspects of administrative and clinical practice in a respectful and positive manner when interacting with staff. Advocates for a balanced workload, promotes positive behaviors, and peer-to-peer accountability. Facilitates the promotion of teamwork. Uses peer-to-peer accountability towards improvement of department score for employee engagement.Collaborates with inter-professional health care team members to manage/coordinate patient care. Advocates on patient/family's behalf to identify and resolve clinical and ethical concerns.SERVICE ESSENTIAL FUNCTIONSCoordinates appropriate, timely patient care between health care providers and other ancillary clinicians, as appropriate, under a physician license, for a defined patient population(s), focusing on identified expected unit/optimal outcomes, individualized to the patient. Helps drive improvement of department score for patient satisfaction, through peer-to-peer accountability to service standards.Collaborates quality health care with inter-professional team members to manage/coordinate patient care.Responds and is available timely to patient questions/issues that arise as triaged by clinical staff and provides assistance for emergencies, as needed.QUALITY/SAFETY ESSENTIAL FUNCTIONSPerforms independent or delegated functions under physician license, such as diagnosis, use of prescriptive authority, and treatment according to practice guidelines, protocols, and/or standing orders.Reviews medications and test reports on patients, responds to critical test results, and advises on any corrective action based on the results.Conducts comprehensive health assessments (initial, ongoing, discharge), identifies normal/abnormal health characteristics, develops plan of care, initiates appropriate interventions, and evaluates care outcomes on defined patient populations. Performs quality and safe diagnostic, surgical and/or therapeutic procedures necessary for defined patient populations.Assists the inter-professional health care team in the development and implementation of protocols to ensure patient safety. Integrates and contributes to professional practice standards, policies, procedures, protocols and leads improvements in patient safety-related processes.FINANCE ESSENTIAL FUNCTIONSPerforms accurate and timely documentation in medical records, including diagnosis and CPT coding.Implements department strategies to achieve financial target and mentors others to do the same through timely documentation of care, decreasing length of stay, optimizing efficiency, and other areas according to department specifications. Projects awareness and understanding of resource allocation based on patient needs and staff experience, knowledge, and skills.GROWTH/INNOVATION ESSENTIAL FUNCTIONSFosters identification and implementation of innovative solutions to improve patient care or department operations such as the organization's quality metrics or other department-specific measures by leading and/or participating in department and/or hospital projects/activities or a hospital committee.Provides education of information/knowledge in professional activities such as research, presentations, and publications. Expands individual nursing knowledge and coaches staff to grow in knowledge, abilities, skills, and attitudes. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an on-going basis.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONBachelor's degreeGraduate from accredited Physician Assistant program by National Commission on Certification of Physician Assistants (NCCPA)WORK EXPERIENCEOne year of clinical experience LICENSES AND CERTIFICATIONS - REQUIREDPA - Physician Assistant - State Licensure -- by the Texas Board of Physician Assistants ANDHealth Services\PA-C - Physician Assistant (NCCPA) ANDDEA - Narcotics License (DEA) within 6 months ANDBLS - Basic Life Support (AHA) ANDACLS - Advanced Cardiac Life Support (AHA) KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesUse of critical thinking skills and clinical judgment to work autonomously as defined by the Board of Physicians AssistantsAccepts accountability for outcomes in healthcareUses therapeutic communication to establish a relationship with patients, families and interprofessional team to collaborate on the plan of careStrong organizational and problem-solving skill as evidenced by capacity to prioritize multiple tasks and role componentsAbility to exercise judgment in interactions with physicians, interprofessional care team and patients and their familiesDemonstrates proficient time management skillsSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform NoScrubs YesBusiness professional YesOther (department approved) YesON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* YesTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area YesCompany Profile:Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.Houston Methodist is an Equal Opportunity Employer.Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.

At Houston Methodist, the Physician Assistant (PA) functions as an advanced practice practitioner, responsible for maintaining and promoting the health of the patient requiring care, practicing medicine under the supervision of a licensed physician. This position will provide diagnostic, therapeutic, surgical and preventative care, under the supervision of a physician. The PA position exams, diagnoses and decides treatment for patients, including analyzing and interpreting x-rays and lab results, writes prescriptions, takes patients' histories, provides surgical assistance, and orders various forms of therapy. This position may work in both inpatient and outpatient situations and can perform independently under the license of a physician or as part of a treatment team. The PA position affects direct patient care according to the Board of Physician Assistant Examiners in the State of Texas and Houston Methodist policies and procedures. PEOPLE ESSENTIAL FUNCTIONSDemonstrates leadership as a clinical resource, inter-professional consultant, and patient advocate. Participates in rounding independently or with physicians/surgeons and attends interdisciplinary rounds, as appropriate, by specialty.Collaborates to foster healthy relationships in the work environment. Acts as a role model and coaches staff in effective verbal, non-verbal and written communication. May serve as first call for hospital staff. Serves as preceptor for Physician Assistant students and medical residents, as appropriate.Communicates organizational information and aspects of administrative and clinical practice in a respectful and positive manner when interacting with staff. Advocates for a balanced workload, promotes positive behaviors, and peer-to-peer accountability. Facilitates the promotion of teamwork. Uses peer-to-peer accountability towards improvement of department score for employee engagement.Collaborates with inter-professional health care team members to manage/coordinate patient care. Advocates on patient/family's behalf to identify and resolve clinical and ethical concerns.SERVICE ESSENTIAL FUNCTIONSCoordinates appropriate, timely patient care between health care providers and other ancillary clinicians, as appropriate, under a physician license, for a defined patient population(s), focusing on identified expected unit/optimal outcomes, individualized to the patient. Helps drive improvement of department score for patient satisfaction, through peer-to-peer accountability to service standards.Collaborates quality health care with inter-professional team members to manage/coordinate patient care.Responds and is available timely to patient questions/issues that arise as triaged by clinical staff and provides assistance for emergencies, as needed.QUALITY/SAFETY ESSENTIAL FUNCTIONSPerforms independent or delegated functions under physician license, such as diagnosis, use of prescriptive authority, and treatment according to practice guidelines, protocols, and/or standing orders.Reviews medications and test reports on patients, responds to critical test results, and advises on any corrective action based on the results.Conducts comprehensive health assessments (initial, ongoing, discharge), identifies normal/abnormal health characteristics, develops plan of care, initiates appropriate interventions, and evaluates care outcomes on defined patient populations. Performs quality and safe diagnostic, surgical and/or therapeutic procedures necessary for defined patient populations.Assists the inter-professional health care team in the development and implementation of protocols to ensure patient safety. Integrates and contributes to professional practice standards, policies, procedures, protocols and leads improvements in patient safety-related processes.FINANCE ESSENTIAL FUNCTIONSPerforms accurate and timely documentation in medical records, including diagnosis and CPT coding.Implements department strategies to achieve financial target and mentors others to do the same through timely documentation of care, decreasing length of stay, optimizing efficiency, and other areas according to department specifications. Projects awareness and understanding of resource allocation based on patient needs and staff experience, knowledge, and skills.GROWTH/INNOVATION ESSENTIAL FUNCTIONSFosters identification and implementation of innovative solutions to improve patient care or department operations such as the organization's quality metrics or other department-specific measures by leading and/or participating in department and/or hospital projects/activities or a hospital committee.Provides education of information/knowledge in professional activities such as research, presentations, and publications. Expands individual nursing knowledge and coaches staff to grow in knowledge, abilities, skills, and attitudes. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an on-going basis.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONBachelor's degreeGraduate from accredited Physician Assistant program by National Commission on Certification of Physician Assistants (NCCPA)WORK EXPERIENCEOne year of clinical experience LICENSES AND CERTIFICATIONS - REQUIREDPA - Physician Assistant - State Licensure -- by the Texas Board of Physician Assistants ANDHealth Services\PA-C - Physician Assistant (NCCPA) ANDDEA - Narcotics License (DEA) within 6 months ANDBLS - Basic Life Support (AHA) ANDACLS - Advanced Cardiac Life Support (AHA) KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesUse of critical thinking skills and clinical judgment to work autonomously as defined by the Board of Physicians AssistantsAccepts accountability for outcomes in healthcareUses therapeutic communication to establish a relationship with patients, families and interprofessional team to collaborate on the plan of careStrong organizational and problem-solving skill as evidenced by capacity to prioritize multiple tasks and role componentsAbility to exercise judgment in interactions with physicians, interprofessional care team and patients and their familiesDemonstrates proficient time management skillsSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform NoScrubs YesBusiness professional YesOther (department approved) YesON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* YesTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area YesCompany Profile:Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.Houston Methodist is an Equal Opportunity Employer.Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.

At Houston Methodist, the Physician Assistant (PA) functions as an advanced practice practitioner, responsible for maintaining and promoting the health of the patient requiring care, practicing medicine under the supervision of a licensed physician. This position will provide diagnostic, therapeutic, surgical and preventative care, under the supervision of a physician. The PA position exams, diagnoses and decides treatment for patients, including analyzing and interpreting x-rays and lab results, writes prescriptions, takes patients' histories, provides surgical assistance, and orders various forms of therapy. This position may work in both inpatient and outpatient situations and can perform independently under the license of a physician or as part of a treatment team. The PA position affects direct patient care according to the Board of Physician Assistant Examiners in the State of Texas and Houston Methodist policies and procedures. PEOPLE ESSENTIAL FUNCTIONSDemonstrates leadership as a clinical resource, inter-professional consultant, and patient advocate. Participates in rounding independently or with physicians/surgeons and attends interdisciplinary rounds, as appropriate, by specialty.Collaborates to foster healthy relationships in the work environment. Acts as a role model and coaches staff in effective verbal, non-verbal and written communication. May serve as first call for hospital staff. Serves as preceptor for Physician Assistant students and medical residents, as appropriate.Communicates organizational information and aspects of administrative and clinical practice in a respectful and positive manner when interacting with staff. Advocates for a balanced workload, promotes positive behaviors, and peer-to-peer accountability. Facilitates the promotion of teamwork. Uses peer-to-peer accountability towards improvement of department score for employee engagement.Collaborates with inter-professional health care team members to manage/coordinate patient care. Advocates on patient/family's behalf to identify and resolve clinical and ethical concerns.SERVICE ESSENTIAL FUNCTIONSCoordinates appropriate, timely patient care between health care providers and other ancillary clinicians, as appropriate, under a physician license, for a defined patient population(s), focusing on identified expected unit/optimal outcomes, individualized to the patient. Helps drive improvement of department score for patient satisfaction, through peer-to-peer accountability to service standards.Collaborates quality health care with inter-professional team members to manage/coordinate patient care.Responds and is available timely to patient questions/issues that arise as triaged by clinical staff and provides assistance for emergencies, as needed.QUALITY/SAFETY ESSENTIAL FUNCTIONSPerforms independent or delegated functions under physician license, such as diagnosis, use of prescriptive authority, and treatment according to practice guidelines, protocols, and/or standing orders.Reviews medications and test reports on patients, responds to critical test results, and advises on any corrective action based on the results.Conducts comprehensive health assessments (initial, ongoing, discharge), identifies normal/abnormal health characteristics, develops plan of care, initiates appropriate interventions, and evaluates care outcomes on defined patient populations. Performs quality and safe diagnostic, surgical and/or therapeutic procedures necessary for defined patient populations.Assists the inter-professional health care team in the development and implementation of protocols to ensure patient safety. Integrates and contributes to professional practice standards, policies, procedures, protocols and leads improvements in patient safety-related processes.FINANCE ESSENTIAL FUNCTIONSPerforms accurate and timely documentation in medical records, including diagnosis and CPT coding.Implements department strategies to achieve financial target and mentors others to do the same through timely documentation of care, decreasing length of stay, optimizing efficiency, and other areas according to department specifications. Projects awareness and understanding of resource allocation based on patient needs and staff experience, knowledge, and skills.GROWTH/INNOVATION ESSENTIAL FUNCTIONSFosters identification and implementation of innovative solutions to improve patient care or department operations such as the organization's quality metrics or other department-specific measures by leading and/or participating in department and/or hospital projects/activities or a hospital committee.Provides education of information/knowledge in professional activities such as research, presentations, and publications. Expands individual nursing knowledge and coaches staff to grow in knowledge, abilities, skills, and attitudes. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an on-going basis.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONBachelor's degreeGraduate from accredited Physician Assistant program by National Commission on Certification of Physician Assistants (NCCPA)WORK EXPERIENCEOne year of clinical experience LICENSES AND CERTIFICATIONS - REQUIREDPA - Physician Assistant - State Licensure -- by the Texas Board of Physician Assistants ANDHealth Services\PA-C - Physician Assistant (NCCPA) ANDDEA - Narcotics License (DEA) within 6 months ANDBLS - Basic Life Support (AHA) ANDACLS - Advanced Cardiac Life Support (AHA) KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesUse of critical thinking skills and clinical judgment to work autonomously as defined by the Board of Physicians AssistantsAccepts accountability for outcomes in healthcareUses therapeutic communication to establish a relationship with patients, families and interprofessional team to collaborate on the plan of careStrong organizational and problem-solving skill as evidenced by capacity to prioritize multiple tasks and role componentsAbility to exercise judgment in interactions with physicians, interprofessional care team and patients and their familiesDemonstrates proficient time management skillsSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform NoScrubs YesBusiness professional YesOther (department approved) YesON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* YesTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area YesCompany Profile:Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.Houston Methodist is an Equal Opportunity Employer.Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.

At Houston Methodist, the Medical Assistant Certified (MA) position is responsible for assisting in the examination and treatment of patients under the direct supervision of the clinical or administrative leadership. This position is responsible for assisting providers in the administration of patient care in assigned clinical areas. The MA position assists with patient examinations, procedures, diagnostic studies, treatment, and dressing changes. This position also performs general administrative duties in accordance with CLIA, HIPAA, NCQA and government standards, as well as company policies and procedures. The MA position participates in patient care which is under the direction of a physician and within the scope of a medical assistant. This position may also be required to schedule patient appointments, ensure medical necessity compliance, and verify eligibility for care. PEOPLE ESSENTIAL FUNCTIONSPromotes a positive work environment with the interprofessional care team. Participates in teamwork by responding positively to requests for assistance. Works well with others to make contributions to the work effort as a whole and facilitates problem resolution.Interacts with peers, staff and physicians in a supportive and respectful manner. Encourages open communication to achieve mutual understanding. Communication to promote both work efforts and problem resolution is clear and professional. Collaborates with all members of the interprofessional team by actively communicating and reporting pertinent patient care information in a clear and timely manner. Takes messages via telephone/email to forward to the provider/registered nurse.Contributes towards improvement of department scores for employee engagement, i.e. peer-to-peer accountability.SERVICE ESSENTIAL FUNCTIONSProvides care to patients visiting the clinic under the direct supervision of a Physician, Registered Nurse, or clinic leadership procedures, using cultural diversity and inclusion principles. In collaboration with the provider team, anticipates the needs of the specific patient population.Communicates with patient, obtains and documents vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), chief complaint(s), preforms medication(s) review, discusses/reviews medical and social history (as appropriate). Documents, in patient's electronic medical record (EMR), care administered, all diagnostic measurements, treatments and procedures in accordance with established policies and procedures.Follow-up with patient as appropriate to ensure compliance with recommendations, medications, lab/x-ray results, special visits, PCP visits, dieticians, diabetes educators, etc. Ensures patient utilization and activation of MyChart.Contributes towards improving department scores for patient satisfaction through peer-to-peer accountability.QUALITY/SAFETY ESSENTIAL FUNCTIONSPrepares treatment rooms for examination of patients. Assists with maintaining equipment and supplies.Reports observations, conditions and problems of patients to the physician or nurse to achieve desired patient outcomes. Provides for the privacy of patients and families, keeping the safety of the patient in mind.Sterilizes instruments and equipment under the supervision of Sr. Medical Assistant or Registered Nurse.Contributes to identification of improvement activities, impacting quality and safety targets, through peer-to-peer accountability, reporting near misses, and collaborating with the interprofessional team.FINANCE ESSENTIAL FUNCTIONSResponsible for stocking exam rooms and taking inventory.Uses resources efficiently; does not waste supplies. Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime. Utilizes time between heavy workloads efficiently and helps other team members.GROWTH/INNOVATION ESSENTIAL FUNCTIONSOffers innovative solutions through participation in performance improvement projects and professional development activities.Seeks guidance and validation of knowledge base, skill level and decision making as necessary, especially in areas of question, from preceptor and assigned licensed personnel.Completes and updates My Development plan (MDP) on an on-going basis.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONHigh School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)WORK EXPERIENCETwo years of Medical Assistant experience in a clinic/outpatient setting or one year in the Novice-II position* Expereince in a Medical Assistant Call Center setting LICENSES AND CERTIFICATIONS - REQUIREDRMA - Registered Medical Assistant (AMT) -- through an approved credentialing certification agency, i.e. American Association of Medical Assistant or American Medical Technologists ORCMA - National Certified Medical Assistant (NAHP) ORCMA - National Certified Medical Assistant (NCCT) ORCMA - National Certified Medical Assistant (NHA) ORCAAMA - Credentialed member, American Academy of Medical Administrators (AAMA) ORCCMA - National Certified Clinical Medical Assistant (NHA) OREMT - Emergency Medical Technician - State Certification ANDBLS - Basic Life Support (AHA)LICENSES AND CERTIFICATIONS - PREFERREDCPT - Phlebotomy Technician Certification KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesKnowledge of medical practice and care of patients and ability to assist with examinations, diagnostic and treatment procedures, knowledge of medical equipment and instrumentsSkill in developing and maintaining clinical quality assurance to maintain accurate medical recordsDemonstrate a learning attitude toward solving problems, using good reasoning and judgmentProvide safe patient-centered, compassionate and competent careProficient in computer skills for documentation and work-related purposesCompletes required continuous training and education, including department-specific requirements. Maintain current certificationsSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform YesScrubs YesBusiness professional NoOther (department approved) NoON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* NoTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area NoCompany Profile:Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.Houston Methodist is an Equal Opportunity Employer.Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.

At Houston Methodist, the Medical Assistant Certified (MA) position is responsible for assisting in the examination and treatment of patients under the direct supervision of the clinical or administrative leadership. This position is responsible for assisting providers in the administration of patient care in assigned clinical areas. The MA position assists with patient examinations, procedures, diagnostic studies, treatment, and dressing changes. This position also performs general administrative duties in accordance with CLIA, HIPAA, NCQA and government standards, as well as company policies and procedures. The MA position participates in patient care which is under the direction of a physician and within the scope of a medical assistant. This position may also be required to schedule patient appointments, ensure medical necessity compliance, and verify eligibility for care. PEOPLE ESSENTIAL FUNCTIONSPromotes a positive work environment with the interprofessional care team. Participates in teamwork by responding positively to requests for assistance. Works well with others to make contributions to the work effort as a whole and facilitates problem resolution.Interacts with peers, staff and physicians in a supportive and respectful manner. Encourages open communication to achieve mutual understanding. Communication to promote both work efforts and problem resolution is clear and professional. Collaborates with all members of the interprofessional team by actively communicating and reporting pertinent patient care information in a clear and timely manner. Takes messages via telephone/email to forward to the provider/registered nurse.Contributes towards improvement of department scores for employee engagement, i.e. peer-to-peer accountability.SERVICE ESSENTIAL FUNCTIONSProvides care to patients visiting the clinic under the direct supervision of a Physician, Registered Nurse, or clinic leadership procedures, using cultural diversity and inclusion principles. In collaboration with the provider team, anticipates the needs of the specific patient population.Communicates with patient, obtains and documents vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), chief complaint(s), preforms medication(s) review, discusses/reviews medical and social history (as appropriate). Documents, in patient's electronic medical record (EMR), care administered, all diagnostic measurements, treatments and procedures in accordance with established policies and procedures.Follow-up with patient as appropriate to ensure compliance with recommendations, medications, lab/x-ray results, special visits, PCP visits, dieticians, diabetes educators, etc. Ensures patient utilization and activation of MyChart.Contributes towards improving department scores for patient satisfaction through peer-to-peer accountability.QUALITY/SAFETY ESSENTIAL FUNCTIONSPrepares treatment rooms for examination of patients. Assists with maintaining equipment and supplies.Reports observations, conditions and problems of patients to the physician or nurse to achieve desired patient outcomes. Provides for the privacy of patients and families, keeping the safety of the patient in mind.Sterilizes instruments and equipment under the supervision of Sr. Medical Assistant or Registered Nurse.Contributes to identification of improvement activities, impacting quality and safety targets, through peer-to-peer accountability, reporting near misses, and collaborating with the interprofessional team.FINANCE ESSENTIAL FUNCTIONSResponsible for stocking exam rooms and taking inventory.Uses resources efficiently; does not waste supplies. Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime. Utilizes time between heavy workloads efficiently and helps other team members.GROWTH/INNOVATION ESSENTIAL FUNCTIONSOffers innovative solutions through participation in performance improvement projects and professional development activities.Seeks guidance and validation of knowledge base, skill level and decision making as necessary, especially in areas of question, from preceptor and assigned licensed personnel.Completes and updates My Development plan (MDP) on an on-going basis.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONHigh School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)WORK EXPERIENCETwo years of Medical Assistant experience in a clinic/outpatient setting or one year in the Novice-II position*Experience in a Medical Assistant Call Center Setting LICENSES AND CERTIFICATIONS - REQUIREDRMA - Registered Medical Assistant (AMT) -- through an approved credentialing certification agency, i.e. American Association of Medical Assistant or American Medical Technologists ORCMA - National Certified Medical Assistant (NAHP) ORCMA - National Certified Medical Assistant (NCCT) ORCMA - National Certified Medical Assistant (NHA) ORCAAMA - Credentialed member, American Academy of Medical Administrators (AAMA) ORCCMA - National Certified Clinical Medical Assistant (NHA) OREMT - Emergency Medical Technician - State Certification ANDBLS - Basic Life Support (AHA)LICENSES AND CERTIFICATIONS - PREFERREDCPT - Phlebotomy Technician Certification KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesKnowledge of medical practice and care of patients and ability to assist with examinations, diagnostic and treatment procedures, knowledge of medical equipment and instrumentsSkill in developing and maintaining clinical quality assurance to maintain accurate medical recordsDemonstrate a learning attitude toward solving problems, using good reasoning and judgmentProvide safe patient-centered, compassionate and competent careProficient in computer skills for documentation and work-related purposesCompletes required continuous training and education, including department-specific requirements. Maintain current certificationsSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform YesScrubs YesBusiness professional NoOther (department approved) NoON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* NoTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area NoCompany Profile:Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.Houston Methodist is an Equal Opportunity Employer.Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.