The Phlebotomist II performs phlebotomy and other specialized specimen collection procedures for patients both in in-patient and out-patient settings, ranging from routine to advanced functions. Responsibilities include the processing, organizing, labeling and transporting of specimens as well as the input and extraction of data with the Laboratory Information System. Provides for patient care while performing duties, independently handling patient care and technical issues as they arise within the scope of their job. As an experienced and fully competent Phlebotomist, serves as a role model and preceptor for staff. Also performs clerical tasks such as answering the phones and faxing lab reports as needed. PEOPLE ESSENTIAL FUNCTIONSPromotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one other to achieve optimal department results. Collaborates with all members of the patient care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner.Serves as a preceptor to less experienced and/or new staff and students by utilizing skills and knowledge to help train and educate others.SERVICE ESSENTIAL FUNCTIONSFollows established procedure for collecting and processing biological specimens. Handles STAT samples expediently. Performs special collections/procedures as directed and according to competency and policies/procedures.Performs a variety of Laboratory Information System functions. Registers patients and/or order tests per the requisition as needed utilizing the patient information system. Files requisitions, reports and other pathology materials appropriately.Independently handles resolution of complex problems and issues and notifies management of issue and resolution. Serves as escalation support for less experienced staff.Sets pace for workload and troubleshoots workflow issues. Utilizes all available work time by assisting others and performing additional tasks.QUALITY/SAFETY ESSENTIAL FUNCTIONSPerforms and documents daily check off duties and restocks supplies in the work area as assigned.Performs interactive patient ID. Identifies patient and labels specimen correctly 100% of the time using two patient identifiers. Accurately processes, organizes, orders, labels and transports specimens for laboratory testing.Recognizes and initiates action to resolve requisition and specimen labeling discrepancies. Recognizes problems, investigates the cause, takes remedial action or escalates to leader and notifies management for follow-up.Maintains a safe environment within the Laboratory, following all policies and procedures for safety, hazardous materials, security and emergency preparedness.FINANCE ESSENTIAL FUNCTIONSAdjusts work schedule to accommodate departmental/organizational needs. Appropriately utilizes the time recording system.Uses department resources/equipment/supplies properly and efficiently.GROWTH/INNOVATION ESSENTIAL FUNCTIONSGuides and mentors section employees and students to help build confidence in skills, knowledge and abilities.Participates in departmental projects activities, and seeks continuing education opportunities to expand learning beyond baseline competencies with a focus on continual development.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONHigh School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)Course in phlebotomy/venipuncture preferredWORK EXPERIENCEMinimum of 3 years of related experience required which must include data entry and specimen handlingNeonatal/pediatric phlebotomy experience preferred LICENSES AND CERTIFICATIONS - REQUIREDN/ALICENSES AND CERTIFICATIONS - PREFERREDCPT - Phlebotomy Technician Certification -- by Board of Certification (ACA), (AMT), (NCCT) ANDPBT(ASCP) - Phlebotomy Technician (ASCP) KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going evaluations consisting of one or more of the following: skills, competency assessments and/or performance reviewsExhibits strong interpersonal and team player skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients, visitors, physicians and co-workersStrong organizational skills to handle a heavy workload and maintain accuracyPossesses basic computer knowledge; operates multiple computer systems to include, Hospital / Laboratory Information Systems and Office software to maintain patient and testing records and other related documentsDemonstrates a working knowledge of specimen requirements for testing such as serum, plasma or whole blood, tissue and body fluidsDemonstrates knowledge of different specimen collection containers and mediaIndependently adapts to multiple ongoing priorities including organizing work flowDemonstrates independent judgment and discretion to recognize problems, identify causes and take corrective actionStrong training, leadership, and mentoring skillsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform NoScrubs NoBusiness professional NoOther (department approved) NoON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* TRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area May require travel outside Houston Metropolitan area Company Profile:Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.Houston Methodist is an Equal Opportunity Employer.Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.

At Houston Methodist, the Medical Assistant Certified (MA) position is responsible for assisting in the examination and treatment of patients under the direct supervision of the clinical or administrative leadership. This position is responsible for assisting providers in the administration of patient care in assigned clinical areas. The MA position assists with patient examinations, procedures, diagnostic studies, treatment, and dressing changes. This position also performs general administrative duties in accordance with CLIA, HIPAA, NCQA and government standards, as well as company policies and procedures. The MA position participates in patient care which is under the direction of a physician and within the scope of a medical assistant. This position may also be required to schedule patient appointments, ensure medical necessity compliance, and verify eligibility for care. PEOPLE ESSENTIAL FUNCTIONSPromotes a positive work environment with the interprofessional care team. Participates in teamwork by responding positively to requests for assistance. Works well with others to make contributions to the work effort as a whole and facilitates problem resolution.Interacts with peers, staff and physicians in a supportive and respectful manner. Encourages open communication to achieve mutual understanding. Communication to promote both work efforts and problem resolution is clear and professional. Collaborates with all members of the interprofessional team by actively communicating and reporting pertinent patient care information in a clear and timely manner. Takes messages via telephone/email to forward to the provider/registered nurse.Contributes towards improvement of department scores for employee engagement, i.e. peer-to-peer accountability.SERVICE ESSENTIAL FUNCTIONSProvides care to patients visiting the clinic under the direct supervision of a Physician, Registered Nurse, or clinic leadership procedures, using cultural diversity and inclusion principles. In collaboration with the provider team, anticipates the needs of the specific patient population.Communicates with patient, obtains and documents vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), chief complaint(s), preforms medication(s) review, discusses/reviews medical and social history (as appropriate). Documents, in patient's electronic medical record (EMR), care administered, all diagnostic measurements, treatments and procedures in accordance with established policies and procedures. Follow-up with patient as appropriate to ensure compliance with recommendations, medications, lab/x-ray results, special visits, PCP visits, dieticians, diabetes educators, etc. Ensures patient utilization and activation of MyChart.Contributes towards improving department scores for patient satisfaction through peer-to-peer accountability.QUALITY/SAFETY ESSENTIAL FUNCTIONSPrepares treatment rooms for examination of patients. Assists with maintaining equipment and supplies.Reports observations, conditions and problems of patients to the physician or nurse to achieve desired patient outcomes. Provides for the privacy of patients and families, keeping the safety of the patient in mind.Sterilizes instruments and equipment under the supervision of Sr. Medical Assistant or Registered Nurse.Contributes to identification of improvement activities, impacting quality and safety targets, through peer-to-peer accountability, reporting near misses, and collaborating with the interprofessional team.FINANCE ESSENTIAL FUNCTIONSResponsible for stocking exam rooms and taking inventory.Uses resources efficiently; does not waste supplies. Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime. Utilizes time between heavy workloads efficiently and helps other team members.GROWTH/INNOVATION ESSENTIAL FUNCTIONSOffers innovative solutions through participation in performance improvement projects and professional development activities. Seeks guidance and validation of knowledge base, skill level and decision making as necessary, especially in areas of question, from preceptor and assigned licensed personnel.Completes and updates My Development plan (MDP) on an on-going basis.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONHigh School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)WORK EXPERIENCETwo years of Medical Assistant experience in a clinic/outpatient setting or one year in the Novice-II position LICENSES AND CERTIFICATIONS - REQUIREDRMA - Registered Medical Assistant (AMT) -- through an approved credentialing certification agency, i.e. American Association of Medical Assistant or American Medical Technologists ORCMA - National Certified Medical Assistant (NAHP) ORCMA - National Certified Medical Assistant (NCCT) ORCMA - National Certified Medical Assistant (NHA) ORCAAMA - Credentialed member, American Academy of Medical Administrators (AAMA) ORCCMA - National Certified Clinical Medical Assistant (NHA) OREMT - Emergency Medical Technician - State Certification ANDBLS - Basic Life Support (AHA) LICENSES AND CERTIFICATIONS - PREFERREDCPT - Phlebotomy Technician Certification KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesKnowledge of medical practice and care of patients and ability to assist with examinations, diagnostic and treatment procedures, knowledge of medical equipment and instrumentsSkill in developing and maintaining clinical quality assurance to maintain accurate medical recordsDemonstrate a learning attitude toward solving problems, using good reasoning and judgmentProvide safe patient-centered, compassionate and competent careProficient in computer skills for documentation and work-related purposesCompletes required continuous training and education, including department-specific requirements. Maintain current certificationsSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform YesScrubs YesBusiness professional NoOther (department approved) NoON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* NoTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area NoCompany Profile:Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.Houston Methodist is an Equal Opportunity Employer.Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.

At Houston Methodist, the Senior Medical Assistant Certified (Sr. MA) position is responsible for functioning as an expert and demonstrates highly competent knowledge in the more technical and advances examinations and treatments necessary to communicate appropriately and carry out delegated medical assistant level tasks under the direct supervision of a Physician and/or Registered Nurse for assigned patient populations, for providing high quality support of patient care and services. This position oversees appropriate scope of practice (i.e. Hand Hygiene Validator, EMR super-user). The Sr. MA position assists with patient examinations, procedures, diagnostic studies, treatment, and dressing changes. This position also performs general administrative duties in accordance with CLIA, HIPAA, NCQA and government standards, as well as company policies and procedures. The Sr. MA position participates in patient care which is under the direction of a physician and within the scope of a medical assistant. This position may also be required to schedule patient appointments, ensure medical necessity compliance, and verify eligibility for care. Other duties for the Sr. MA position include independently and expertly performing the duties and responsibilities of preceptor and clinical resource to Medical Assistants, training and orienting others as appropriate. PEOPLE ESSENTIAL FUNCTIONSRole models and promotes a positive work environment that actively assists interprofessional care team to achieve optimal department results. Makes contributions to the work effort as a whole, by leading and initiating problem resolution within the work unit. Facilitates teamwork by anticipating the need for assistance and responding positively to requests for assistance.Collaborates with all members of the interprofessional health care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner. Teaches peers to critically think by verbally expressing rationale for decisions and follows up consistently. Facilitates open, professional, communication to achieve mutual understanding, role modeling by example.Independently executes the duties and responsibilities of preceptor, serves as a clinical resource in the department, using advanced skills and competencies, guiding and mentoring colleagues' though processes in order to provide optimal patient care. Provides structured feedback with examples.SERVICE ESSENTIAL FUNCTIONSProvides care to patients visiting the clinic under the direct supervision of a Physician, Registered Nurse, or clinic leadership procedures, using cultural diversity and inclusion principles. Complete pre-visit planning workflow prior to visit whenever possible, including completing and/or requesting appropriate documentation. In collaboration with the provider team, anticipates the needs of the specific patient population.Communicates with patient, obtains and documents vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), chief complaint(s), preforms medication(s) review, discusses/reviews medical and social history (as appropriate). Documents, in patient's electronic medical record (EMR). care administered, all diagnostic measurements, treatments and procedures in accordance with established policies and procedures.Follow-up with patient as appropriate to ensure compliance with recommendations, medications, lab/x-ray results, special visits, PCP visits, dieticians, diabetes educators, etc. Ensures patient utilization and activation of MyChart.Provides care coordination with hospital, ED, consulting physicians and/or community resources whenever appropriate to including handling patient inquiries.Role models behaviors and skills, through peer-to-peer accountability, towards improving department score for patient satisfaction.QUALITY/SAFETY ESSENTIAL FUNCTIONSReports observations, conditions and problems of patients to the physician and/or nurse. Recognizes abnormal clinical findings and reports them appropriately. Provides for the privacy of patients and families, keeping the safety of the patient in mind.Accurately performs routine tests on patients such as EKG, rapid strep, urinalysis, and urine pregnancy tests.Sterilizing instruments and equipment; prepare, clean and maintain exam and treatment rooms, as well as supplies and equipment.FINANCE ESSENTIAL FUNCTIONSUses resources efficiently; does not waste supplies. Responsible for stocking exam rooms, taking inventory, and ordering supplies.Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime. Role models effective time management and coordinates colleagues to meet the overall demands of the department.GROWTH/INNOVATION ESSENTIAL FUNCTIONSDevelops skills of team members and continually assists with improving skills, performance and outcomes. Actively participates in professional development and the development of ongoing educational activities at a department-based level.Offers innovative solutions through participation in performance improvement activities.Completes and updates My Development plan on an on-going basis.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONHigh School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)WORK EXPERIENCEFive years medical assistant experience with highly complex, chronic disease management or in a specialty discipline LICENSES AND CERTIFICATIONS - REQUIREDRMA - Registered Medical Assistant (AMT) -- through an approved credentialing certification agency, i.e. American Association of Medical Assistant, American Medical Technologists ORCMA - National Certified Medical Assistant (NAHP) ORCMA - National Certified Medical Assistant (NCCT) ORCMA - National Certified Medical Assistant (NHA) ORCAAMA - Credentialed member, American Academy of Medical Administrators (AAMA) ORCCMA - National Certified Clinical Medical Assistant (NHA) OREMT - Emergency Medical Technician - State Certification ANDBLS - Basic Life Support (AHA) LICENSES AND CERTIFICATIONS - PREFERREDCPT - Phlebotomy Technician Certification KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesKnowledge of medical practice and care of patients and ability to assist with examinations, diagnostic and treatment procedures, knowledge of medical equipment and instrumentsSkill in developing and maintaining clinical quality assurance to maintain accurate medical recordsDemonstrate a learning attitude toward solving problems, using good reasoning and judgmentProvide safe patient-centered, compassionate and competent careProficient in computer skills for documentation and work-related purposesCompletes required continuous training and education, including department-specific requirements. Maintain current certificationsAbility to establish and maintain effective working relationships with patients, medical staff, coworkers and the publicAbility to work with peers in a team situationPossess an understanding of the patient population as it relates to the clinical disease processProficient in computer skills for documentation and work-related purposeDemonstrates advanced assessment competences appropriate for level of practiceSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform YesScrubs YesBusiness professional NoOther (department approved) YesON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* NoTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area NoCompany Profile:Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.Houston Methodist is an Equal Opportunity Employer.Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.

At Houston Methodist, the Senior Medical Assistant Certified (Sr. MA) position is responsible for functioning as an expert and demonstrates highly competent knowledge in the more technical and advances examinations and treatments necessary to communicate appropriately and carry out delegated medical assistant level tasks under the direct supervision of a Physician and/or Registered Nurse for assigned patient populations, for providing high quality support of patient care and services. This position oversees appropriate scope of practice (i.e. Hand Hygiene Validator, EMR super-user). The Sr. MA position assists with patient examinations, procedures, diagnostic studies, treatment, and dressing changes. This position also performs general administrative duties in accordance with CLIA, HIPAA, NCQA and government standards, as well as company policies and procedures. The Sr. MA position participates in patient care which is under the direction of a physician and within the scope of a medical assistant. This position may also be required to schedule patient appointments, ensure medical necessity compliance, and verify eligibility for care. Other duties for the Sr. MA position include independently and expertly performing the duties and responsibilities of preceptor and clinical resource to Medical Assistants, training and orienting others as appropriate. PEOPLE ESSENTIAL FUNCTIONSRole models and promotes a positive work environment that actively assists interprofessional care team to achieve optimal department results. Makes contributions to the work effort as a whole, by leading and initiating problem resolution within the work unit. Facilitates teamwork by anticipating the need for assistance and responding positively to requests for assistance.Collaborates with all members of the interprofessional health care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner. Teaches peers to critically think by verbally expressing rationale for decisions and follows up consistently. Facilitates open, professional, communication to achieve mutual understanding, role modeling by example.Independently executes the duties and responsibilities of preceptor, serves as a clinical resource in the department, using advanced skills and competencies, guiding and mentoring colleagues' though processes in order to provide optimal patient care. Provides structured feedback with examples.SERVICE ESSENTIAL FUNCTIONSProvides care to patients visiting the clinic under the direct supervision of a Physician, Registered Nurse, or clinic leadership procedures, using cultural diversity and inclusion principles. Complete pre-visit planning workflow prior to visit whenever possible, including completing and/or requesting appropriate documentation. In collaboration with the provider team, anticipates the needs of the specific patient population.Communicates with patient, obtains and documents vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), chief complaint(s), preforms medication(s) review, discusses/reviews medical and social history (as appropriate). Documents, in patient's electronic medical record (EMR). care administered, all diagnostic measurements, treatments and procedures in accordance with established policies and procedures.Follow-up with patient as appropriate to ensure compliance with recommendations, medications, lab/x-ray results, special visits, PCP visits, dieticians, diabetes educators, etc. Ensures patient utilization and activation of MyChart.Provides care coordination with hospital, ED, consulting physicians and/or community resources whenever appropriate to including handling patient inquiries.Role models behaviors and skills, through peer-to-peer accountability, towards improving department score for patient satisfaction.QUALITY/SAFETY ESSENTIAL FUNCTIONSReports observations, conditions and problems of patients to the physician and/or nurse. Recognizes abnormal clinical findings and reports them appropriately. Provides for the privacy of patients and families, keeping the safety of the patient in mind.Accurately performs routine tests on patients such as EKG, rapid strep, urinalysis, and urine pregnancy tests.Sterilizing instruments and equipment; prepare, clean and maintain exam and treatment rooms, as well as supplies and equipment.FINANCE ESSENTIAL FUNCTIONSUses resources efficiently; does not waste supplies. Responsible for stocking exam rooms, taking inventory, and ordering supplies.Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime. Role models effective time management and coordinates colleagues to meet the overall demands of the department.GROWTH/INNOVATION ESSENTIAL FUNCTIONSDevelops skills of team members and continually assists with improving skills, performance and outcomes. Actively participates in professional development and the development of ongoing educational activities at a department-based level.Offers innovative solutions through participation in performance improvement activities.Completes and updates My Development plan on an on-going basis.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONHigh School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)WORK EXPERIENCEFive years medical assistant experience with highly complex, chronic disease management or in a specialty discipline LICENSES AND CERTIFICATIONS - REQUIREDRMA - Registered Medical Assistant (AMT) -- through an approved credentialing certification agency, i.e. American Association of Medical Assistant, American Medical Technologists ORCMA - National Certified Medical Assistant (NAHP) ORCMA - National Certified Medical Assistant (NCCT) ORCMA - National Certified Medical Assistant (NHA) ORCAAMA - Credentialed member, American Academy of Medical Administrators (AAMA) ORCCMA - National Certified Clinical Medical Assistant (NHA) OREMT - Emergency Medical Technician - State Certification ANDBLS - Basic Life Support (AHA) LICENSES AND CERTIFICATIONS - PREFERREDCPT - Phlebotomy Technician Certification KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesKnowledge of medical practice and care of patients and ability to assist with examinations, diagnostic and treatment procedures, knowledge of medical equipment and instrumentsSkill in developing and maintaining clinical quality assurance to maintain accurate medical recordsDemonstrate a learning attitude toward solving problems, using good reasoning and judgmentProvide safe patient-centered, compassionate and competent careProficient in computer skills for documentation and work-related purposesCompletes required continuous training and education, including department-specific requirements. Maintain current certificationsAbility to establish and maintain effective working relationships with patients, medical staff, coworkers and the publicAbility to work with peers in a team situationPossess an understanding of the patient population as it relates to the clinical disease processProficient in computer skills for documentation and work-related purposeDemonstrates advanced assessment competences appropriate for level of practiceSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform YesScrubs YesBusiness professional NoOther (department approved) YesON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* NoTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area NoCompany Profile:Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.Houston Methodist is an Equal Opportunity Employer.Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.

At Houston Methodist, the Senior Medical Assistant Certified (Sr. MA) position is responsible for functioning as an expert and demonstrates highly competent knowledge in the more technical and advances examinations and treatments necessary to communicate appropriately and carry out delegated medical assistant level tasks under the direct supervision of a Physician and/or Registered Nurse for assigned patient populations, for providing high quality support of patient care and services. This position oversees appropriate scope of practice (i.e. Hand Hygiene Validator, EMR super-user). The Sr. MA position assists with patient examinations, procedures, diagnostic studies, treatment, and dressing changes. This position also performs general administrative duties in accordance with CLIA, HIPAA, NCQA and government standards, as well as company policies and procedures. The Sr. MA position participates in patient care which is under the direction of a physician and within the scope of a medical assistant. This position may also be required to schedule patient appointments, ensure medical necessity compliance, and verify eligibility for care. Other duties for the Sr. MA position include independently and expertly performing the duties and responsibilities of preceptor and clinical resource to Medical Assistants, training and orienting others as appropriate. PEOPLE ESSENTIAL FUNCTIONSRole models and promotes a positive work environment that actively assists interprofessional care team to achieve optimal department results. Makes contributions to the work effort as a whole, by leading and initiating problem resolution within the work unit. Facilitates teamwork by anticipating the need for assistance and responding positively to requests for assistance.Collaborates with all members of the interprofessional health care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner. Teaches peers to critically think by verbally expressing rationale for decisions and follows up consistently. Facilitates open, professional, communication to achieve mutual understanding, role modeling by example.Independently executes the duties and responsibilities of preceptor, serves as a clinical resource in the department, using advanced skills and competencies, guiding and mentoring colleagues' though processes in order to provide optimal patient care. Provides structured feedback with examples.SERVICE ESSENTIAL FUNCTIONSProvides care to patients visiting the clinic under the direct supervision of a Physician, Registered Nurse, or clinic leadership procedures, using cultural diversity and inclusion principles. Complete pre-visit planning workflow prior to visit whenever possible, including completing and/or requesting appropriate documentation. In collaboration with the provider team, anticipates the needs of the specific patient population.Communicates with patient, obtains and documents vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), chief complaint(s), preforms medication(s) review, discusses/reviews medical and social history (as appropriate). Documents, in patient's electronic medical record (EMR). care administered, all diagnostic measurements, treatments and procedures in accordance with established policies and procedures.Follow-up with patient as appropriate to ensure compliance with recommendations, medications, lab/x-ray results, special visits, PCP visits, dieticians, diabetes educators, etc. Ensures patient utilization and activation of MyChart.Provides care coordination with hospital, ED, consulting physicians and/or community resources whenever appropriate to including handling patient inquiries.Role models behaviors and skills, through peer-to-peer accountability, towards improving department score for patient satisfaction.QUALITY/SAFETY ESSENTIAL FUNCTIONSReports observations, conditions and problems of patients to the physician and/or nurse. Recognizes abnormal clinical findings and reports them appropriately. Provides for the privacy of patients and families, keeping the safety of the patient in mind.Accurately performs routine tests on patients such as EKG, rapid strep, urinalysis, and urine pregnancy tests.Sterilizing instruments and equipment; prepare, clean and maintain exam and treatment rooms, as well as supplies and equipment.FINANCE ESSENTIAL FUNCTIONSUses resources efficiently; does not waste supplies. Responsible for stocking exam rooms, taking inventory, and ordering supplies.Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime. Role models effective time management and coordinates colleagues to meet the overall demands of the department.GROWTH/INNOVATION ESSENTIAL FUNCTIONSDevelops skills of team members and continually assists with improving skills, performance and outcomes. Actively participates in professional development and the development of ongoing educational activities at a department-based level.Offers innovative solutions through participation in performance improvement activities.Completes and updates My Development plan on an on-going basis.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONHigh School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)WORK EXPERIENCEFive years medical assistant experience with highly complex, chronic disease management or in a specialty discipline LICENSES AND CERTIFICATIONS - REQUIREDRMA - Registered Medical Assistant (AMT) -- through an approved credentialing certification agency, i.e. American Association of Medical Assistant, American Medical Technologists ORCMA - National Certified Medical Assistant (NAHP) ORCMA - National Certified Medical Assistant (NCCT) ORCMA - National Certified Medical Assistant (NHA) ORCAAMA - Credentialed member, American Academy of Medical Administrators (AAMA) ORCCMA - National Certified Clinical Medical Assistant (NHA) OREMT - Emergency Medical Technician - State Certification ANDBLS - Basic Life Support (AHA) LICENSES AND CERTIFICATIONS - PREFERREDCPT - Phlebotomy Technician Certification KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesKnowledge of medical practice and care of patients and ability to assist with examinations, diagnostic and treatment procedures, knowledge of medical equipment and instrumentsSkill in developing and maintaining clinical quality assurance to maintain accurate medical recordsDemonstrate a learning attitude toward solving problems, using good reasoning and judgmentProvide safe patient-centered, compassionate and competent careProficient in computer skills for documentation and work-related purposesCompletes required continuous training and education, including department-specific requirements. Maintain current certificationsAbility to establish and maintain effective working relationships with patients, medical staff, coworkers and the publicAbility to work with peers in a team situationPossess an understanding of the patient population as it relates to the clinical disease processProficient in computer skills for documentation and work-related purposeDemonstrates advanced assessment competences appropriate for level of practiceSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform YesScrubs YesBusiness professional NoOther (department approved) YesON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* NoTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area NoCompany Profile:Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.Houston Methodist is an Equal Opportunity Employer.Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.

At Houston Methodist, the Clinic Specialty Registered Nurse (RN) position is responsible for functioning as an advanced clinician at the Proficient level according to Benner's model of clinical practice. The Clinic Specialty RN position provides, and coordinates defined specialty care and associated services to a defined population and is considered an expert in a specialty. Besides assessing patient and associated needs and developing and implementing intervention plans, and evaluates response, this position assists in coaching and mentoring department staff in areas of clinical and professional practice. Role modeling compassionate communication with physicians and the interprofessional health care team, the Clinic Specialty RN position assumes leadership responsibilities with high level contributions in the department and across the institution. Responsibilities for this position may include but are not limited to leading department clinical activities, assessing department needs related to practice and improvement opportunities, serving as a clinical resource for department staff and coordinating department education in partnership with management. PEOPLE ESSENTIAL FUNCTIONSServes as a content expert and clinical resource by providing staff and patient education. Identifies staff development opportunities for professional growth of colleagues, provides coaching to meet identified goals. Role models and coaches staff in effective verbal, non-verbal and written communication, which includes active listening and teaching.Collaborates with other health care providers and/or community services, as appropriate.Improves nurse satisfaction by serving as a role model and mentor, facilitating teamwork with RNs, non-licensed and interprofessional staff. Drives improvement of department scores for employee engagement, i.e., peer-to-peer accountability.SERVICE ESSENTIAL FUNCTIONSIndependently obtains detailed health histories and assesses patient and associated needs, develops, and implements intervention plans, and evaluates response on a selected patient population. Advocates on patient/family's behalf to identify and resolve clinical and ethical concerns.Performs or assists in procedural care requiring complex nursing skills and clinical judgment; treats acute/chronic medical problems, as per physician approved protocol. Administers ordered medications via oral, subcutaneous, intramuscular, intradermal, or sublingual routes.Educates patient and family about diagnostic procedures, medications, chronic disease management and treatment instructions. Consistently evaluates the patient's comprehension and adapts teaching methods accordingly.Role models the patient and family-centered care standards, as outlined in the Houston Methodist Professional Nursing Practice document. Mentors others regarding specialty populations. Practices in a manner that is congruent with cultural diversity and inclusion principles.Drives department activities to improve department score for patient satisfaction, through peer-to-peer accountability to service standards.QUALITY/SAFETY ESSENTIAL FUNCTIONSModels the standards of care related to the nursing process, as outlined in the Houston Methodist Professional Nursing Practice document. Leads the interprofessional health care team in implementing plan of care. Anticipates/prevents and recognize/resolves early declines in patient condition and emergent situations. Manages complex patients and other department demands.Models the standards related to regulatory requirements and professional practice as outlined in the Houston Methodist Professional Nursing Practice document. Integrates and contributes to professional practice standards, policies, procedures, protocols and leads improvements in patient safety-related processes at department or service line level. Contributes to development of service line and clinical standards and guidelines.Partners on initiatives to improve quality and safety scores through reporting near misses and identifying solutions by collaborating with the interprofessional team. Role models situational awareness, using teachable moments to improve safety.FINANCE ESSENTIAL FUNCTIONSModels independent time management effectively and prioritization of daily tasks, minimizing incidental overtime. Actively participates in the stewardship and efficient utilization of resources and needs including capital and operational budget needs.Implements department strategies to achieve financial target and mentors others to do the same through timely documentation of care, optimizing efficiency, minimizing incidental overtime, and other areas according to department specifications.GROWTH/INNOVATION ESSENTIAL FUNCTIONSIdentifies areas of practice improvements with research-based evidence to achieve quality measures and patient safety outcomes, supported by accurate documentation and patient teaching, which are presented to department and leadership. Supports change initiatives and adapts to unexpected changes.Enhances professional growth and development through participation in educational programs, current literature, in-service meetings, and workshops. Ensures own career discussions occur with appropriate management. Completes and updates My Development plan on an on-going basis.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONBachelor's degree (or higher) from an accredited school of nursingWORK EXPERIENCEFive years of nursing experience with two years in specialty LICENSES AND CERTIFICATIONS - REQUIREDRN - Registered Nurse - Texas State Licensure and/or Compact State Licensure within 60 days ORRN-Temp - Registered Nurse - Temporary State Licensure within 60 days ANDBLS - Basic Life Support (AHA) ANDOther credentials and certifications as defined by department/service line KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesKnowledge of the principles of growth and development and psychosocial characteristics and interventions for age specific requirement of the assigned patientsStrong assessment, organizational and problem-solving skills as evidenced by capacity to prioritize multiple tasks and role componentsAbility to function independently and exercise judgment in interactions with physicians, interprofessional care team and patients and their familiesActs as effective change agentUses therapeutic communication to establish a relationship with patients, families and interprofessional team to collaborate on the plan of careUses critical thinking skills and clinical judgment to work autonomously as defined by the Nurse Practice ActDemonstrates proficient time management skillsWorking knowledge of Microsoft products including OutlookSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform NoScrubs YesBusiness professional NoOther (department approved) NoON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* NoTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area NoCompany Profile:Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.Houston Methodist is an Equal Opportunity Employer.Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.

At Houston Methodist, the Senior Medical Assistant Certified (Sr. MA) position is responsible for functioning as an expert and demonstrates highly competent knowledge in the more technical and advances examinations and treatments necessary to communicate appropriately and carry out delegated medical assistant level tasks under the direct supervision of a Physician and/or Registered Nurse for assigned patient populations, for providing high quality support of patient care and services. This position oversees appropriate scope of practice (i.e. Hand Hygiene Validator, EMR super-user). The Sr. MA position assists with patient examinations, procedures, diagnostic studies, treatment, and dressing changes. This position also performs general administrative duties in accordance with CLIA, HIPAA, NCQA and government standards, as well as company policies and procedures. The Sr. MA position participates in patient care which is under the direction of a physician and within the scope of a medical assistant. This position may also be required to schedule patient appointments, ensure medical necessity compliance, and verify eligibility for care. Other duties for the Sr. MA position include independently and expertly performing the duties and responsibilities of preceptor and clinical resource to Medical Assistants, training and orienting others as appropriate. PEOPLE ESSENTIAL FUNCTIONSRole models and promotes a positive work environment that actively assists interprofessional care team to achieve optimal department results. Makes contributions to the work effort as a whole, by leading and initiating problem resolution within the work unit. Facilitates teamwork by anticipating the need for assistance and responding positively to requests for assistance.Collaborates with all members of the interprofessional health care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner. Teaches peers to critically think by verbally expressing rationale for decisions and follows up consistently. Facilitates open, professional, communication to achieve mutual understanding, role modeling by example.Independently executes the duties and responsibilities of preceptor, serves as a clinical resource in the department, using advanced skills and competencies, guiding and mentoring colleagues' though processes in order to provide optimal patient care. Provides structured feedback with examples.SERVICE ESSENTIAL FUNCTIONSProvides care to patients visiting the clinic under the direct supervision of a Physician, Registered Nurse, or clinic leadership procedures, using cultural diversity and inclusion principles. Complete pre-visit planning workflow prior to visit whenever possible, including completing and/or requesting appropriate documentation. In collaboration with the provider team, anticipates the needs of the specific patient population.Communicates with patient, obtains and documents vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), chief complaint(s), preforms medication(s) review, discusses/reviews medical and social history (as appropriate). Documents, in patient's electronic medical record (EMR). care administered, all diagnostic measurements, treatments and procedures in accordance with established policies and procedures.Follow-up with patient as appropriate to ensure compliance with recommendations, medications, lab/x-ray results, special visits, PCP visits, dieticians, diabetes educators, etc. Ensures patient utilization and activation of MyChart.Provides care coordination with hospital, ED, consulting physicians and/or community resources whenever appropriate to including handling patient inquiries.Role models behaviors and skills, through peer-to-peer accountability, towards improving department score for patient satisfaction.QUALITY/SAFETY ESSENTIAL FUNCTIONSReports observations, conditions and problems of patients to the physician and/or nurse. Recognizes abnormal clinical findings and reports them appropriately. Provides for the privacy of patients and families, keeping the safety of the patient in mind.Accurately performs routine tests on patients such as EKG, rapid strep, urinalysis, and urine pregnancy tests.Sterilizing instruments and equipment; prepare, clean and maintain exam and treatment rooms, as well as supplies and equipment.FINANCE ESSENTIAL FUNCTIONSUses resources efficiently; does not waste supplies. Responsible for stocking exam rooms, taking inventory, and ordering supplies.Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime. Role models effective time management and coordinates colleagues to meet the overall demands of the department.GROWTH/INNOVATION ESSENTIAL FUNCTIONSDevelops skills of team members and continually assists with improving skills, performance and outcomes. Actively participates in professional development and the development of ongoing educational activities at a department-based level.Offers innovative solutions through participation in performance improvement activities.Completes and updates My Development plan on an on-going basis.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONHigh School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)WORK EXPERIENCEFive years medical assistant experience with highly complex, chronic disease management or in a specialty discipline LICENSES AND CERTIFICATIONS - REQUIREDRMA - Registered Medical Assistant (AMT) -- through an approved credentialing certification agency, i.e. American Association of Medical Assistant, American Medical Technologists ORCMA - National Certified Medical Assistant (NAHP) ORCMA - National Certified Medical Assistant (NCCT) ORCMA - National Certified Medical Assistant (NHA) ORCAAMA - Credentialed member, American Academy of Medical Administrators (AAMA) ORCCMA - National Certified Clinical Medical Assistant (NHA) OREMT - Emergency Medical Technician - State Certification ANDBLS - Basic Life Support (AHA) LICENSES AND CERTIFICATIONS - PREFERREDCPT - Phlebotomy Technician Certification KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesKnowledge of medical practice and care of patients and ability to assist with examinations, diagnostic and treatment procedures, knowledge of medical equipment and instrumentsSkill in developing and maintaining clinical quality assurance to maintain accurate medical recordsDemonstrate a learning attitude toward solving problems, using good reasoning and judgmentProvide safe patient-centered, compassionate and competent careProficient in computer skills for documentation and work-related purposesCompletes required continuous training and education, including department-specific requirements. Maintain current certificationsAbility to establish and maintain effective working relationships with patients, medical staff, coworkers and the publicAbility to work with peers in a team situationPossess an understanding of the patient population as it relates to the clinical disease processProficient in computer skills for documentation and work-related purposeDemonstrates advanced assessment competences appropriate for level of practiceSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform YesScrubs YesBusiness professional NoOther (department approved) YesON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* NoTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area NoCompany Profile:Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.Houston Methodist is an Equal Opportunity Employer.Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.

At Houston Methodist, the Senior Medical Assistant Certified (Sr. MA) position is responsible for functioning as an expert and demonstrates highly competent knowledge in the more technical and advances examinations and treatments necessary to communicate appropriately and carry out delegated medical assistant level tasks under the direct supervision of a Physician and/or Registered Nurse for assigned patient populations, for providing high quality support of patient care and services. This position oversees appropriate scope of practice (i.e. Hand Hygiene Validator, EMR super-user). The Sr. MA position assists with patient examinations, procedures, diagnostic studies, treatment, and dressing changes. This position also performs general administrative duties in accordance with CLIA, HIPAA, NCQA and government standards, as well as company policies and procedures. The Sr. MA position participates in patient care which is under the direction of a physician and within the scope of a medical assistant. This position may also be required to schedule patient appointments, ensure medical necessity compliance, and verify eligibility for care. Other duties for the Sr. MA position include independently and expertly performing the duties and responsibilities of preceptor and clinical resource to Medical Assistants, training and orienting others as appropriate. PEOPLE ESSENTIAL FUNCTIONSRole models and promotes a positive work environment that actively assists interprofessional care team to achieve optimal department results. Makes contributions to the work effort as a whole, by leading and initiating problem resolution within the work unit. Facilitates teamwork by anticipating the need for assistance and responding positively to requests for assistance.Collaborates with all members of the interprofessional health care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner. Teaches peers to critically think by verbally expressing rationale for decisions and follows up consistently. Facilitates open, professional, communication to achieve mutual understanding, role modeling by example.Independently executes the duties and responsibilities of preceptor, serves as a clinical resource in the department, using advanced skills and competencies, guiding and mentoring colleagues' though processes in order to provide optimal patient care. Provides structured feedback with examples.SERVICE ESSENTIAL FUNCTIONSProvides care to patients visiting the clinic under the direct supervision of a Physician, Registered Nurse, or clinic leadership procedures, using cultural diversity and inclusion principles. Complete pre-visit planning workflow prior to visit whenever possible, including completing and/or requesting appropriate documentation. In collaboration with the provider team, anticipates the needs of the specific patient population.Communicates with patient, obtains and documents vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), chief complaint(s), preforms medication(s) review, discusses/reviews medical and social history (as appropriate). Documents, in patient's electronic medical record (EMR). care administered, all diagnostic measurements, treatments and procedures in accordance with established policies and procedures.Follow-up with patient as appropriate to ensure compliance with recommendations, medications, lab/x-ray results, special visits, PCP visits, dieticians, diabetes educators, etc. Ensures patient utilization and activation of MyChart.Provides care coordination with hospital, ED, consulting physicians and/or community resources whenever appropriate to including handling patient inquiries.Role models behaviors and skills, through peer-to-peer accountability, towards improving department score for patient satisfaction.QUALITY/SAFETY ESSENTIAL FUNCTIONSReports observations, conditions and problems of patients to the physician and/or nurse. Recognizes abnormal clinical findings and reports them appropriately. Provides for the privacy of patients and families, keeping the safety of the patient in mind.Accurately performs routine tests on patients such as EKG, rapid strep, urinalysis, and urine pregnancy tests.Sterilizing instruments and equipment; prepare, clean and maintain exam and treatment rooms, as well as supplies and equipment.FINANCE ESSENTIAL FUNCTIONSUses resources efficiently; does not waste supplies. Responsible for stocking exam rooms, taking inventory, and ordering supplies.Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime. Role models effective time management and coordinates colleagues to meet the overall demands of the department.GROWTH/INNOVATION ESSENTIAL FUNCTIONSDevelops skills of team members and continually assists with improving skills, performance and outcomes. Actively participates in professional development and the development of ongoing educational activities at a department-based level.Offers innovative solutions through participation in performance improvement activities.Completes and updates My Development plan on an on-going basis.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONHigh School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)WORK EXPERIENCEFive years medical assistant experience with highly complex, chronic disease management or in a specialty discipline LICENSES AND CERTIFICATIONS - REQUIREDRMA - Registered Medical Assistant (AMT) -- through an approved credentialing certification agency, i.e. American Association of Medical Assistant, American Medical Technologists ORCMA - National Certified Medical Assistant (NAHP) ORCMA - National Certified Medical Assistant (NCCT) ORCMA - National Certified Medical Assistant (NHA) ORCAAMA - Credentialed member, American Academy of Medical Administrators (AAMA) ORCCMA - National Certified Clinical Medical Assistant (NHA) OREMT - Emergency Medical Technician - State Certification ANDBLS - Basic Life Support (AHA) LICENSES AND CERTIFICATIONS - PREFERREDCPT - Phlebotomy Technician Certification KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesKnowledge of medical practice and care of patients and ability to assist with examinations, diagnostic and treatment procedures, knowledge of medical equipment and instrumentsSkill in developing and maintaining clinical quality assurance to maintain accurate medical recordsDemonstrate a learning attitude toward solving problems, using good reasoning and judgmentProvide safe patient-centered, compassionate and competent careProficient in computer skills for documentation and work-related purposesCompletes required continuous training and education, including department-specific requirements. Maintain current certificationsAbility to establish and maintain effective working relationships with patients, medical staff, coworkers and the publicAbility to work with peers in a team situationPossess an understanding of the patient population as it relates to the clinical disease processProficient in computer skills for documentation and work-related purposeDemonstrates advanced assessment competences appropriate for level of practiceSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform YesScrubs YesBusiness professional NoOther (department approved) YesON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* NoTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area NoCompany Profile:Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.Houston Methodist is an Equal Opportunity Employer.Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.

The Phlebotomist I performs phlebotomy and other specialized specimen collection procedures for patients both in in-patient and out-patient settings. Responsibilities include the processing, organizing, labeling and transporting of specimens as well as the input and extraction of data with the Laboratory Information System. Provides for patient care while performing duties, independently handling patient care and technical issues as they arise within the scope of their job. Also performs clerical tasks such as answering the phones and faxing lab reports as needed. PEOPLE ESSENTIAL FUNCTIONSPromotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one another to achieve optimal department results. Collaborates with all members of the patient care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner.SERVICE ESSENTIAL FUNCTIONSFollows established procedure for collecting and processing biological specimens. Handles STAT samples expediently. Performs special collections/procedures as directed and according to competency and policies/proceduresPerforms a variety of Laboratory Information System functions. Files requisitions, reports and other pathology materials appropriatelyOrganizes workload and sets priorities. Utilizes all available work time by assisting others and performing additional tasksQUALITY/SAFETY ESSENTIAL FUNCTIONSPerforms and documents daily check off duties and restocks supplies in the work area as assignedPerforms interactive patient ID. Identifies patient and labels specimen correctly 100% of the time using two patient identifiers. Accurately processes, organizes, orders, labels and transports specimens for laboratory testingRecognizes and initiates action to resolve requisition and specimen labeling discrepancies. Recognizes problems, investigates the cause, takes remedial action or escalates to leader and notifies management for follow-upMaintains a safe environment within the Laboratory, following all policies and procedures for safety, hazardous materials, security and emergency preparednessFINANCE ESSENTIAL FUNCTIONSAdjusts work schedule to accommodate departmental/organizational needs. Appropriately utilizes the time recording systemUses department resources/equipment/supplies properly and efficientlyGROWTH/INNOVATION ESSENTIAL FUNCTIONSParticipates in departmental projects activities, and seeks continuing education opportunities to expand learning beyond baseline competencies with a focus on continual developmentThis job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONHigh School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)Course in phlebotomy/venipuncture preferredWORK EXPERIENCE3 months of phlebotomy work or training experience required which must include data entry and specimen handlingNeonatal/pediatric phlebotomy experience preferred LICENSES AND CERTIFICATIONS - REQUIREDN/ALICENSES AND CERTIFICATIONS - PREFERREDCPT - Phlebotomy Technician Certification -- ASCP ORCPT - Phlebotomy Technician Certification -- ACA ORCPT - Phlebotomy Technician Certification -- AMT ORCPT - Phlebotomy Technician Certification -- NCCT KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going evaluations consisting of one or more of the following: skills, competency assessments and/or performance reviewsExhibits strong interpersonal and team player skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients, visitors, physicians and co-workersStrong organizational skills to handle a heavy workload and maintain accuracyPossesses basic computer knowledge; operates multiple computer systems to include, Hospital / Laboratory Information Systems and Office software to maintain patient and testing records and other related documentsDemonstrates a working knowledge of specimen requirements for testing such as serum, plasma or whole blood, tissue and body fluidsDemonstrates knowledge of different specimen collection containers and mediaSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform Scrubs Business professional Other (department approved) ON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* TRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area May require travel outside Houston Metropolitan area Company Profile:Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.Houston Methodist is an Equal Opportunity Employer.Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.

At Houston Methodist, the Medical Assistant Certified (MA) position is responsible for assisting in the examination and treatment of patients under the direct supervision of the clinical or administrative leadership. This position is responsible for assisting providers in the administration of patient care in assigned clinical areas. The MA position assists with patient examinations, procedures, diagnostic studies, treatment, and dressing changes. This position also performs general administrative duties in accordance with CLIA, HIPAA, NCQA and government standards, as well as company policies and procedures. The MA position participates in patient care which is under the direction of a physician and within the scope of a medical assistant. This position may also be required to schedule patient appointments, ensure medical necessity compliance, and verify eligibility for care. PEOPLE ESSENTIAL FUNCTIONSPromotes a positive work environment with the interprofessional care team. Participates in teamwork by responding positively to requests for assistance. Works well with others to make contributions to the work effort as a whole and facilitates problem resolution.Interacts with peers, staff and physicians in a supportive and respectful manner. Encourages open communication to achieve mutual understanding. Communication to promote both work efforts and problem resolution is clear and professional. Collaborates with all members of the interprofessional team by actively communicating and reporting pertinent patient care information in a clear and timely manner. Takes messages via telephone/email to forward to the provider/registered nurse.Contributes towards improvement of department scores for employee engagement, i.e. peer-to-peer accountability.SERVICE ESSENTIAL FUNCTIONSProvides care to patients visiting the clinic under the direct supervision of a Physician, Registered Nurse, or clinic leadership procedures, using cultural diversity and inclusion principles. In collaboration with the provider team, anticipates the needs of the specific patient population.Communicates with patient, obtains and documents vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), chief complaint(s), preforms medication(s) review, discusses/reviews medical and social history (as appropriate). Documents, in patient's electronic medical record (EMR), care administered, all diagnostic measurements, treatments and procedures in accordance with established policies and procedures. Follow-up with patient as appropriate to ensure compliance with recommendations, medications, lab/x-ray results, special visits, PCP visits, dieticians, diabetes educators, etc. Ensures patient utilization and activation of MyChart.Contributes towards improving department scores for patient satisfaction through peer-to-peer accountability.QUALITY/SAFETY ESSENTIAL FUNCTIONSPrepares treatment rooms for examination of patients. Assists with maintaining equipment and supplies.Reports observations, conditions and problems of patients to the physician or nurse to achieve desired patient outcomes. Provides for the privacy of patients and families, keeping the safety of the patient in mind.Sterilizes instruments and equipment under the supervision of Sr. Medical Assistant or Registered Nurse.Contributes to identification of improvement activities, impacting quality and safety targets, through peer-to-peer accountability, reporting near misses, and collaborating with the interprofessional team.FINANCE ESSENTIAL FUNCTIONSResponsible for stocking exam rooms and taking inventory.Uses resources efficiently; does not waste supplies. Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime. Utilizes time between heavy workloads efficiently and helps other team members.GROWTH/INNOVATION ESSENTIAL FUNCTIONSOffers innovative solutions through participation in performance improvement projects and professional development activities. Seeks guidance and validation of knowledge base, skill level and decision making as necessary, especially in areas of question, from preceptor and assigned licensed personnel.Completes and updates My Development plan (MDP) on an on-going basis.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONHigh School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)WORK EXPERIENCETwo years of Medical Assistant experience in a clinic/outpatient setting or one year in the Novice-II position LICENSES AND CERTIFICATIONS - REQUIREDRMA - Registered Medical Assistant (AMT) -- through an approved credentialing certification agency, i.e. American Association of Medical Assistant or American Medical Technologists ORCMA - National Certified Medical Assistant (NAHP) ORCMA - National Certified Medical Assistant (NCCT) ORCMA - National Certified Medical Assistant (NHA) ORCAAMA - Credentialed member, American Academy of Medical Administrators (AAMA) ORCCMA - National Certified Clinical Medical Assistant (NHA) OREMT - Emergency Medical Technician - State Certification ANDBLS - Basic Life Support (AHA) LICENSES AND CERTIFICATIONS - PREFERREDCPT - Phlebotomy Technician Certification KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesKnowledge of medical practice and care of patients and ability to assist with examinations, diagnostic and treatment procedures, knowledge of medical equipment and instrumentsSkill in developing and maintaining clinical quality assurance to maintain accurate medical recordsDemonstrate a learning attitude toward solving problems, using good reasoning and judgmentProvide safe patient-centered, compassionate and competent careProficient in computer skills for documentation and work-related purposesCompletes required continuous training and education, including department-specific requirements. Maintain current certificationsSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform YesScrubs YesBusiness professional NoOther (department approved) NoON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* NoTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area NoCompany Profile:Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.Houston Methodist is an Equal Opportunity Employer.Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.

At Houston Methodist, the Multi-Site Senior Medical Assistant, (Multi-Site Sr. MA) position is responsible for working at multiple sites, within multiple specialties and service lines. The Multi-Site Sr. MA is responsible for providing high quality support of patient care and services, while functioning as an expert and demonstrating highly competent knowledge in the more technical and advanced examinations and treatments. The Multi-Site Sr. MA must communicate appropriately and carry out delegated medical assistant level tasks for the assigned patient population, under the direct supervision of a Physician, APP and/or Registered Nurse. This position oversees appropriate scope of practice, (i.e. Hand Hygiene Validator, EMR super-user) as well as performing patient check in/check out functions, appointment scheduling, ensuring medical necessity compliance and verifying eligibility for care. This position supports timely, accurate claims submission and may perform registration and/or other revenue cycle functions. The Multi-Site Sr. MA position assists with patient examinations, procedures, diagnostic studies, treatment, and dressing changes. This position also performs general administrative duties in accordance with CLIA, HIPAA, NCQA and government standards as well as company policies and procedures. PEOPLE ESSENTIAL FUNCTIONSRole models and promotes a positive work environment that actively assists interprofessional care team to achieve optimal department results. Makes contributions to the work effort as a whole, by leading and initiating problem resolution within the work unit. Facilitates teamwork by anticipating the need for assistance and responding positively to requests for assistance.Collaborates with all members of the interprofessional health care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner. Teaches peers to critically think by verbally expressing rationale for decisions and follows up consistently. Facilitates open, professional, communication to achieve mutual understanding, role modeling by example.Independently executes the duties and serves as a clinical resource in the department, using advanced skills and competencies, guiding and mentoring colleagues' though processes in order to provide optimal patient care. Provides structured feedback with examples.Performs patient check in/out functions. Obtains and inputs accurate scheduling and registration data to initiate financial clearance activities as needed. Performs more complex processes related to scheduling other clinic related protocols.Coordinates patient flow as directed with consistency, timeliness and expert skill while may result in service delays or denials. Handles add-ons, reschedules, and cancellations appropriately and as per department protocol.SERVICE ESSENTIAL FUNCTIONSProvides care to patients visiting the clinic under the direct supervision of a Physician, Registered Nurse, or clinic leadership procedures, using cultural diversity and inclusion principles. Complete pre-visit planning workflow prior to visit whenever possible, including completing and/or requesting appropriate documentation. In collaboration with the provider team, anticipates the needs of the specific patient population.Communicates with patient, obtains, and documents vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), chief complaint(s), preforms medication(s) review, discusses/reviews medical and social history (as appropriate). Documents, in patient's electronic medical record (EMR). care administered, all diagnostic measurements, treatments, and procedures in accordance with established policies and procedures. Follow-up with patient as appropriate to ensure compliance with recommendations, medications, lab/x-ray results, special visits, PCP visits, dieticians, diabetes educators, etc. Ensures patient utilization and activation of MyChart.Provides care coordination with hospital, ED, consulting physicians and/or community resources whenever appropriate to including handling patient inquiries.Role models behaviors and skills, through peer-to-peer accountability, towards improving department score for patient satisfaction.Uses excellent communication skills (verbal, non-verbal, written) to facilitate providing the highest quality service during every patient, physician, guest, employee, or other encounter.QUALITY/SAFETY ESSENTIAL FUNCTIONSReports observations, conditions, and problems of patients to the physician and/or nurse. Recognizes abnormal clinical findings and reports them appropriately. Provides for the privacy of patients and families, keeping the safety of the patient in mind.Accurately performs routine tests on patients such as EKG, rapid strep, urinalysis, and urine pregnancy tests.Sterilizing instruments and equipment; prepare, clean, and maintain exam and treatment rooms, as well as supplies and equipment.Serves as a liaison for the patient, medical staff, and third parties. Communicates to resolve patient access and quality service matters. Keeps open channels of communication with physician, patient and service areas regarding action taken and resolution.Enters patient and operational data into various database systems with a high level of thoroughness, accuracy, and timeliness.FINANCE ESSENTIAL FUNCTIONSResponsible for stocking exam rooms, taking inventory, and ordering supplies.Uses resources efficiently; does not waste supplies. Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime. Role models effective time management and coordinates colleagues to meet the overall demands of the department.Accurately records information when performing functions such as charge entry, registration, scheduling, insurance verification/coordination, or obtaining authorizations or referrals to ensure financial objectives are met. Conducts front end revenue cycle duties as directed. Educates patients and others regarding billing processes and potential financial responsibilities as necessary.GROWTH/INNOVATION ESSENTIAL FUNCTIONSDevelops skills of team members and continually assists with improving skills, performance, and outcomes. Actively participates in professional development and the development of ongoing educational activities at a department-based level.Offers innovative solutions through participation in performance improvement activities.Completes and updates the individual development plan (IDP) on an on-going basis.Displays initiative to improve job function; offers, suggestions to streamline process for efficient patient flow and other quality or service matters.Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONHigh School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) WORK EXPERIENCEFive years medical assistant experience with highly complex, chronic disease management or in a specialty discipline to include patient services representative experience. LICENSES AND CERTIFICATIONS - REQUIREDRMA - Registered Medical Assistant (AMT) -- Medical Assistant Certification through an approved credentialing certification agency ORCMA - National Certified Medical Assistant (NAHP) ORCMA - National Certified Medical Assistant (NCCT) ORCMA - National Certified Medical Assistant (NHA) ORCCMA - National Certified Clinical Medical Assistant (NHA) ORCAAMA - Credentialed member, American Academy of Medical Administrators (AAMA) OREMT - Emergency Medical Technician - State Certification ANDBLS - Basic Life Support (AHA) LICENSES AND CERTIFICATIONS - PREFERREDCPT - Phlebotomy Technician Certification KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesKnowledge of medical practice and care of patients and ability to assist with examinations, diagnostic and treatment procedures, knowledge of medical equipment and instrumentsSkill in developing and maintaining clinical quality assurance to maintain accurate medical recordsDemonstrate a learning attitude toward solving problems, using good reasoning and judgmentProvide safe patient-centered, compassionate, and competent careProficient in computer skills for documentation and work-related purposes and the ability to utilize software systems such as the electronic medical record.Completes required continuous training and education, including department-specific requirements. Maintain current certificationsAbility to establish and maintain effective working relationships with patients, medical staff, coworkers, and the public as well as strong customer service, phone, and scheduling skills.Ability to work with peers in a team situationPossess an understanding of the patient population as it relates to the clinical disease processProficient in computer skills for documentation and work-related purposeDemonstrates advanced assessment competences appropriate for level of practiceSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform YesScrubs YesBusiness professional NoOther (department approved) YesON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* NoTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area NoCompany Profile:Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.Houston Methodist is an Equal Opportunity Employer.Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.

At Houston Methodist, the Senior Medical Assistant Certified (Sr. MA) position is responsible for functioning as an expert and demonstrates highly competent knowledge in the more technical and advances examinations and treatments necessary to communicate appropriately and carry out delegated medical assistant level tasks under the direct supervision of a Physician and/or Registered Nurse for assigned patient populations, for providing high quality support of patient care and services. This position oversees appropriate scope of practice (i.e. Hand Hygiene Validator, EMR super-user). The Sr. MA position assists with patient examinations, procedures, diagnostic studies, treatment, and dressing changes. This position also performs general administrative duties in accordance with CLIA, HIPAA, NCQA and government standards, as well as company policies and procedures. The Sr. MA position participates in patient care which is under the direction of a physician and within the scope of a medical assistant. This position may also be required to schedule patient appointments, ensure medical necessity compliance, and verify eligibility for care. Other duties for the Sr. MA position include independently and expertly performing the duties and responsibilities of preceptor and clinical resource to Medical Assistants, training and orienting others as appropriate. PEOPLE ESSENTIAL FUNCTIONSRole models and promotes a positive work environment that actively assists interprofessional care team to achieve optimal department results. Makes contributions to the work effort as a whole, by leading and initiating problem resolution within the work unit. Facilitates teamwork by anticipating the need for assistance and responding positively to requests for assistance.Collaborates with all members of the interprofessional health care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner. Teaches peers to critically think by verbally expressing rationale for decisions and follows up consistently. Facilitates open, professional, communication to achieve mutual understanding, role modeling by example.Independently executes the duties and responsibilities of preceptor, serves as a clinical resource in the department, using advanced skills and competencies, guiding and mentoring colleagues' though processes in order to provide optimal patient care. Provides structured feedback with examples.SERVICE ESSENTIAL FUNCTIONSProvides care to patients visiting the clinic under the direct supervision of a Physician, Registered Nurse, or clinic leadership procedures, using cultural diversity and inclusion principles. Complete pre-visit planning workflow prior to visit whenever possible, including completing and/or requesting appropriate documentation. In collaboration with the provider team, anticipates the needs of the specific patient population.Communicates with patient, obtains and documents vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), chief complaint(s), preforms medication(s) review, discusses/reviews medical and social history (as appropriate). Documents, in patient's electronic medical record (EMR). care administered, all diagnostic measurements, treatments and procedures in accordance with established policies and procedures.Follow-up with patient as appropriate to ensure compliance with recommendations, medications, lab/x-ray results, special visits, PCP visits, dieticians, diabetes educators, etc. Ensures patient utilization and activation of MyChart.Provides care coordination with hospital, ED, consulting physicians and/or community resources whenever appropriate to including handling patient inquiries.Role models behaviors and skills, through peer-to-peer accountability, towards improving department score for patient satisfaction.QUALITY/SAFETY ESSENTIAL FUNCTIONSReports observations, conditions and problems of patients to the physician and/or nurse. Recognizes abnormal clinical findings and reports them appropriately. Provides for the privacy of patients and families, keeping the safety of the patient in mind.Accurately performs routine tests on patients such as EKG, rapid strep, urinalysis, and urine pregnancy tests.Sterilizing instruments and equipment; prepare, clean and maintain exam and treatment rooms, as well as supplies and equipment.FINANCE ESSENTIAL FUNCTIONSUses resources efficiently; does not waste supplies. Responsible for stocking exam rooms, taking inventory, and ordering supplies.Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime. Role models effective time management and coordinates colleagues to meet the overall demands of the department.GROWTH/INNOVATION ESSENTIAL FUNCTIONSDevelops skills of team members and continually assists with improving skills, performance and outcomes. Actively participates in professional development and the development of ongoing educational activities at a department-based level.Offers innovative solutions through participation in performance improvement activities.Completes and updates My Development plan on an on-going basis.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONHigh School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)WORK EXPERIENCEFive years medical assistant experience with highly complex, chronic disease management or in a specialty discipline LICENSES AND CERTIFICATIONS - REQUIREDRMA - Registered Medical Assistant (AMT) -- through an approved credentialing certification agency, i.e. American Association of Medical Assistant, American Medical Technologists ORCMA - National Certified Medical Assistant (NAHP) ORCMA - National Certified Medical Assistant (NCCT) ORCMA - National Certified Medical Assistant (NHA) ORCAAMA - Credentialed member, American Academy of Medical Administrators (AAMA) ORCCMA - National Certified Clinical Medical Assistant (NHA) OREMT - Emergency Medical Technician - State Certification ANDBLS - Basic Life Support (AHA) LICENSES AND CERTIFICATIONS - PREFERREDCPT - Phlebotomy Technician Certification KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesKnowledge of medical practice and care of patients and ability to assist with examinations, diagnostic and treatment procedures, knowledge of medical equipment and instrumentsSkill in developing and maintaining clinical quality assurance to maintain accurate medical recordsDemonstrate a learning attitude toward solving problems, using good reasoning and judgmentProvide safe patient-centered, compassionate and competent careProficient in computer skills for documentation and work-related purposesCompletes required continuous training and education, including department-specific requirements. Maintain current certificationsAbility to establish and maintain effective working relationships with patients, medical staff, coworkers and the publicAbility to work with peers in a team situationPossess an understanding of the patient population as it relates to the clinical disease processProficient in computer skills for documentation and work-related purposeDemonstrates advanced assessment competences appropriate for level of practiceSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform YesScrubs YesBusiness professional NoOther (department approved) YesON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* NoTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area NoCompany Profile:Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.Houston Methodist is an Equal Opportunity Employer.Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.

At Houston Methodist, the Senior Medical Assistant Certified (Sr. MA) position is responsible for functioning as an expert and demonstrates highly competent knowledge in the more technical and advances examinations and treatments necessary to communicate appropriately and carry out delegated medical assistant level tasks under the direct supervision of a Physician and/or Registered Nurse for assigned patient populations, for providing high quality support of patient care and services. This position oversees appropriate scope of practice (i.e. Hand Hygiene Validator, EMR super-user). The Sr. MA position assists with patient examinations, procedures, diagnostic studies, treatment, and dressing changes. This position also performs general administrative duties in accordance with CLIA, HIPAA, NCQA and government standards, as well as company policies and procedures. The Sr. MA position participates in patient care which is under the direction of a physician and within the scope of a medical assistant. This position may also be required to schedule patient appointments, ensure medical necessity compliance, and verify eligibility for care. Other duties for the Sr. MA position include independently and expertly performing the duties and responsibilities of preceptor and clinical resource to Medical Assistants, training and orienting others as appropriate. PEOPLE ESSENTIAL FUNCTIONSRole models and promotes a positive work environment that actively assists interprofessional care team to achieve optimal department results. Makes contributions to the work effort as a whole, by leading and initiating problem resolution within the work unit. Facilitates teamwork by anticipating the need for assistance and responding positively to requests for assistance.Collaborates with all members of the interprofessional health care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner. Teaches peers to critically think by verbally expressing rationale for decisions and follows up consistently. Facilitates open, professional, communication to achieve mutual understanding, role modeling by example.Independently executes the duties and responsibilities of preceptor, serves as a clinical resource in the department, using advanced skills and competencies, guiding and mentoring colleagues' though processes in order to provide optimal patient care. Provides structured feedback with examples.SERVICE ESSENTIAL FUNCTIONSProvides care to patients visiting the clinic under the direct supervision of a Physician, Registered Nurse, or clinic leadership procedures, using cultural diversity and inclusion principles. Complete pre-visit planning workflow prior to visit whenever possible, including completing and/or requesting appropriate documentation. In collaboration with the provider team, anticipates the needs of the specific patient population.Communicates with patient, obtains and documents vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), chief complaint(s), preforms medication(s) review, discusses/reviews medical and social history (as appropriate). Documents, in patient's electronic medical record (EMR). care administered, all diagnostic measurements, treatments and procedures in accordance with established policies and procedures.Follow-up with patient as appropriate to ensure compliance with recommendations, medications, lab/x-ray results, special visits, PCP visits, dieticians, diabetes educators, etc. Ensures patient utilization and activation of MyChart.Provides care coordination with hospital, ED, consulting physicians and/or community resources whenever appropriate to including handling patient inquiries.Role models behaviors and skills, through peer-to-peer accountability, towards improving department score for patient satisfaction.QUALITY/SAFETY ESSENTIAL FUNCTIONSReports observations, conditions and problems of patients to the physician and/or nurse. Recognizes abnormal clinical findings and reports them appropriately. Provides for the privacy of patients and families, keeping the safety of the patient in mind.Accurately performs routine tests on patients such as EKG, rapid strep, urinalysis, and urine pregnancy tests.Sterilizing instruments and equipment; prepare, clean and maintain exam and treatment rooms, as well as supplies and equipment.FINANCE ESSENTIAL FUNCTIONSUses resources efficiently; does not waste supplies. Responsible for stocking exam rooms, taking inventory, and ordering supplies.Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime. Role models effective time management and coordinates colleagues to meet the overall demands of the department.GROWTH/INNOVATION ESSENTIAL FUNCTIONSDevelops skills of team members and continually assists with improving skills, performance and outcomes. Actively participates in professional development and the development of ongoing educational activities at a department-based level.Offers innovative solutions through participation in performance improvement activities.Completes and updates My Development plan on an on-going basis.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONHigh School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)WORK EXPERIENCEFive years medical assistant experience with highly complex, chronic disease management or in a specialty discipline LICENSES AND CERTIFICATIONS - REQUIREDRMA - Registered Medical Assistant (AMT) -- through an approved credentialing certification agency, i.e. American Association of Medical Assistant, American Medical Technologists ORCMA - National Certified Medical Assistant (NAHP) ORCMA - National Certified Medical Assistant (NCCT) ORCMA - National Certified Medical Assistant (NHA) ORCAAMA - Credentialed member, American Academy of Medical Administrators (AAMA) ORCCMA - National Certified Clinical Medical Assistant (NHA) OREMT - Emergency Medical Technician - State Certification ANDBLS - Basic Life Support (AHA) LICENSES AND CERTIFICATIONS - PREFERREDCPT - Phlebotomy Technician Certification KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesKnowledge of medical practice and care of patients and ability to assist with examinations, diagnostic and treatment procedures, knowledge of medical equipment and instrumentsSkill in developing and maintaining clinical quality assurance to maintain accurate medical recordsDemonstrate a learning attitude toward solving problems, using good reasoning and judgmentProvide safe patient-centered, compassionate and competent careProficient in computer skills for documentation and work-related purposesCompletes required continuous training and education, including department-specific requirements. Maintain current certificationsAbility to establish and maintain effective working relationships with patients, medical staff, coworkers and the publicAbility to work with peers in a team situationPossess an understanding of the patient population as it relates to the clinical disease processProficient in computer skills for documentation and work-related purposeDemonstrates advanced assessment competences appropriate for level of practiceSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform YesScrubs YesBusiness professional NoOther (department approved) YesON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* NoTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area NoCompany Profile:Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.Houston Methodist is an Equal Opportunity Employer.Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.

At Houston Methodist, the Staff Registered Nurse (RN) position is responsible for functioning at the Competent to Proficient stage of Benner's model of clinical practice. The Staff RN position provides professional nursing care to a diverse patient population, conducts nursing assessments, assists with exams and treatment, clinical triage, patient education, and maintenance of medical records. The Staff RN position provides direct patient care effectively and efficiently which may include patients with varied and complex needs. This position communicates and collaborates with the physicians and interprofessional health care team to facilitate, coordinate, and maintain compassionate, efficient, quality care and achievement of desired treatment outcomes, during and after care. The Staff RN position demonstrates clinical competence when providing care, using technology, administering medications, performing procedures, and managing emergencies, acting as a patient and family advocate in order to monitor and maintain patient rights. This position uses leadership skills/clinical judgment in coordinating patient care and directing/delegating activities of the patient care clinical team. with progressive responsibility including but not limited to serving as preceptor to new employees and contributing to initiatives in partnership with management. PEOPLE ESSENTIAL FUNCTIONSUses therapeutic communication, which includes active listening and teaching, to establish a relationship with patients, families and interprofessional health care team to collaborate on the plan of care.Contributes to teamwork by awareness of patient flow, consistently offering assistance, and responding positively to requests for assistance. Collaborates to foster healthy relationships in the work environment. Seeks guidance from and offers guidance to the interprofessional health care team, when appropriate, and applies feedback to improve patient outcomes.Implements staff education specific to patient populations and department processes, coaches and mentors other staff and students. May include preceptorship. Uses peer-to-peer accountability towards improvement of department score for employee engagement, i.e., peer-to-peer accountability.SERVICE ESSENTIAL FUNCTIONSFollows the patient and family-centered care standards, as outlined in the Houston Methodist Professional Nursing Practice document. Conducts nursing assessments, assists with exams and treatment, and maintenance of medical records. Practices in a manner that is congruent with cultural diversity and inclusion principles.Advocates on patient/family's behalf to identify and resolve clinical and ethical concerns, utilizing appropriate resources, coordinating with the interprofessional team to facilitate a holistic and goal-oriented approach to care across the continuum that meets the patient's physical, psychosocial, and spiritual needs.Monitor and effectively manage the electronic health record for incoming and outgoing electronic communication, that includes but not limited to patient medical advice requests and refill requests, that directly impact patient care plans.QUALITY/SAFETY ESSENTIAL FUNCTIONSFollows the standards related to the nursing process, regulatory requirements and professional practice as outlined in the Houston Methodist Professional Nursing Practice document. Identifies areas of practice improvements with research-based evidence to achieve quality measures and patient safety outcomes, supported by accurate documentation and patient teaching.Provides and modifies care to complex patients and coordinates care with the interprofessional team based on evaluation of the patient's condition, supported by accurate documentation. Utilizes clinical judgement, using an evidence-based analytical approach.Improves quality and safety scores, through peer-to-peer accountability, reporting near misses, and collaborating with the interprofessional health care team.Operates all required equipment and machinery accurately and safely, prepares, assembles, and sterilizes instruments and supplies according to parameters of sterilization in accordance with The Department of Health, TJC, OSHA, CDC, AAMI and AORN standards. Maintains appropriate records, and monitors quality control and infection control standards. Provides asset management and support of surgical instruments and trays belonging to or consigned to the facility.Prepare equipment and assist the provider during treatment, examination and testing of patients. Ensure exam rooms are stocked, neat and orderly. Clean, sterilize and test medical equipment.FINANCE ESSENTIAL FUNCTIONSDisplays self-motivation to independently manage time effectively, timely document care, minimize incidental overtime, and prioritize daily tasks. Provides input into department resource utilization including capital and operational budget needs.Contributes towards meeting department financial targets through optimizing efficiency and other areas according to department specifications.Maintain storage of patient products in a neat and orderly fashion, work to maximize theeffectiveness of the clinical spaces, and support inventory management for clinical materials by maintaing accurate inventory through routine reconciliation. GROWTH/INNOVATION ESSENTIAL FUNCTIONSChampions new care pathways or service line implementations to improve care to the community. Identifies trends for improvement opportunities or practice changes and supports initiatives. Researches the change and presents options to appropriate clinical leadership.Identifies and presents areas for innovation, efficiency and improvement in patient care or department operations using evidence-based practice literature. Offers innovative solutions through evidence-based practice/performance improvement projects and department activities. Ensures own career discussions occur with appropriate management. Completes and updates My Development plan on an on-going basis.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONGraduate from an accredited School of NursingWORK EXPERIENCEOne year of nursing experience in a healthcare environment LICENSES AND CERTIFICATIONS - REQUIREDRN - Registered Nurse - Texas State Licensure and/or Compact State Licensure within 60 days ORRN-Temp - Registered Nurse - Temporary State Licensure within 60 days ANDBLS - Basic Life Support (AHA) ANDOther credentials and certifications as defined by department/service line KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesStrong assessment, organizational and problem-solving skills as evidenced by capacity to prioritize multiple tasks and role componentsAbility to function independently and exercise judgment in interactions with physicians, interprofessional care team and patients and their familiesUses critical thinking skills and clinical judgment to work autonomously as defined by the Nurse Practice ActDemonstrates proficient time management skillsWorking knowledge of Microsoft products including OutlookSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform NoScrubs YesBusiness professional NoOther (department approved) NoON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* NoTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area NoCompany Profile:Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.Houston Methodist is an Equal Opportunity Employer.Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.

At Houston Methodist, the Radiologic Tech II position is responsible for a variety of routine and specialized diagnostic radiology procedures to include X-ray and Fluoroscopy (to include support for OR cases) exams of moderate to high complexity utilizing digital radiography and fluoroscopy techniques. This position is a member of the direct patient care team and is fully competent in all aspects of various radiology procedures. The Radiologic Tech II position serves as a mentor to the Radiologic Technologist I and students by utilizing skills and knowledge to help train and educate others. This position works independently by exercising sound judgment and executing above average clinical skills on challenging diagnostic procedures and patient care situations. The Radiologic Tech II position provides direct assistance to physicians with all diagnostic radiologic procedures. This position delivers exceptional patient care and adheres to radiation standards and guidelines established by governing agencies to ensure optimal patient safety and customer service. PEOPLE ESSENTIAL FUNCTIONSPromotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one another to achieve optimal department results. Collaborates with all members of the patient care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner.Guides and mentors Radiologic Technologist I and students to help build confidence in skills, knowledge and abilities. Uses peer-to-peer accountability towards department goals for retention and employee engagement.Facilitates open, professional (verbal, nonverbal, written) communication to achieve mutual understanding, role modeling by example. Communication to promote both work efforts and problem resolution is clear and professional, providing the highest quality service during every customer and patient encounterSERVICE ESSENTIAL FUNCTIONSPerforms diagnostic radiology procedures to include a variety of X-Ray exams, including OR and Fluoroscopy procedures.Proactively assesses, identifies and responds to the needs of the patient for adjustment or intervention to optimize patient care, image quality and patient experience. This includes: positioning, physiology, procedure preparation, and technical factors. Modifies technical factors to achieve desired imaging results and recognizes complications and limitations associated with certain procedures.Provides direct assistance to physicians during diagnostic procedures, including assisting with sterile technique.Provides accurate explanations and instructions to patients and family members at an appropriate level utilizing verbal and non-verbal skills, terminology and language.QUALITY/SAFETY ESSENTIAL FUNCTIONSFollows safety standards and conducts all imaging procedures accordingly. Uses ALARA (as low as reasonably achievable) to protect patients, staff and general public, and follows radiation safety standards. Maintains proper sterile techniques for procedures, regularly practices aseptic techniques, and ensures compliance with radiation safety and infection control procedures. Complies with job role, department and hospital safety standards, practices and policies.Identifies opportunities for corrective action and process improvement providing recommendations, and contributes to meeting department and hospital targets for quality and safety. Reports near misses and inputs errors promptly into appropriate hospital patient safety reporting system to improve processes and identify trends. Utilizes critical thinking skills to observe and proactively address patient reactions (i.e. contrast media and medications) or potential outcomes, as appropriate.Ensures all imaging equipment has had quality control (QC) performed as required and is in safe working order prior to use. Reports any malfunctions to management and regularly practices preventative maintenance procedures; calls for service if needed.Assists with implementation and education of department based safety initiatives and standards of practiceFINANCE ESSENTIAL FUNCTIONSProvides accurate and complete documentation of patient procedures. Enters charges at the time service is delivered.Uses resources efficiently; does not waste supplies. Self-motivated to independently manage time effectively and prioritize daily tasks.GROWTH/INNOVATION ESSENTIAL FUNCTIONSActively participates in special projects, department initiatives or shared governance activities and seeks opportunities to expand learning with a focus on continual development. Completes and updates the individual development plan (IDP) on an on-going basis.Fosters a positive and constructive teaching environment by engaging students and co-workers (Radiologic Technologist I) in learning opportunities that are valuable and in alignment with business objectives.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONGraduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section. WORK EXPERIENCEThree years' experience as a Radiologic Technologist LICENSES AND CERTIFICATIONS - REQUIREDARRT-R - Radiologic Technologist - Radiographer (ARRT) ANDCMRT - Certified Medical Radiologic Technologist - State Licensure ORCMRT-Temp - Certified Medical Radiologic Technologist - Temporary State Licensure ANDBLS - Basic Life Support (AHA) KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesAbility to work independently; capable of handling challenging / difficult diagnostic procedures and patient care situations. Demonstrates sound judgment and executes above average clinical skills.Possesses basic computer knowledge; operates multiple computer systems to include, Hospital / Radiology Information Systems and Office software to maintain patient and exam documents.Exhibits strong interpersonal and team player skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients, visitors, physicians and co-workers.Adapts to multiple ongoing priorities with minimal supervision including, organizing work flow and actively participating in problem-solving.SUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform NoScrubs YesBusiness professional NoOther (department approved) YesON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* YesTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area YesCompany Profile:Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.Houston Methodist is an Equal Opportunity Employer.Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.

At Houston Methodist, the Senior Medical Assistant Certified (Sr. MA) position is responsible for functioning as an expert and demonstrates highly competent knowledge in the more technical and advances examinations and treatments necessary to communicate appropriately and carry out delegated medical assistant level tasks under the direct supervision of a Physician and/or Registered Nurse for assigned patient populations, for providing high quality support of patient care and services. This position oversees appropriate scope of practice (i.e. Hand Hygiene Validator, EMR super-user). The Sr. MA position assists with patient examinations, procedures, diagnostic studies, treatment, and dressing changes. This position also performs general administrative duties in accordance with CLIA, HIPAA, NCQA and government standards, as well as company policies and procedures. The Sr. MA position participates in patient care which is under the direction of a physician and within the scope of a medical assistant. This position may also be required to schedule patient appointments, ensure medical necessity compliance, and verify eligibility for care. Other duties for the Sr. MA position include independently and expertly performing the duties and responsibilities of preceptor and clinical resource to Medical Assistants, training and orienting others as appropriate. PEOPLE ESSENTIAL FUNCTIONSRole models and promotes a positive work environment that actively assists interprofessional care team to achieve optimal department results. Makes contributions to the work effort as a whole, by leading and initiating problem resolution within the work unit. Facilitates teamwork by anticipating the need for assistance and responding positively to requests for assistance.Collaborates with all members of the interprofessional health care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner. Teaches peers to critically think by verbally expressing rationale for decisions and follows up consistently. Facilitates open, professional, communication to achieve mutual understanding, role modeling by example.Independently executes the duties and responsibilities of preceptor, serves as a clinical resource in the department, using advanced skills and competencies, guiding and mentoring colleagues' though processes in order to provide optimal patient care. Provides structured feedback with examples.SERVICE ESSENTIAL FUNCTIONSProvides care to patients visiting the clinic under the direct supervision of a Physician, Registered Nurse, or clinic leadership procedures, using cultural diversity and inclusion principles. Complete pre-visit planning workflow prior to visit whenever possible, including completing and/or requesting appropriate documentation. In collaboration with the provider team, anticipates the needs of the specific patient population.Communicates with patient, obtains and documents vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), chief complaint(s), preforms medication(s) review, discusses/reviews medical and social history (as appropriate). Documents, in patient's electronic medical record (EMR). care administered, all diagnostic measurements, treatments and procedures in accordance with established policies and procedures.Follow-up with patient as appropriate to ensure compliance with recommendations, medications, lab/x-ray results, special visits, PCP visits, dieticians, diabetes educators, etc. Ensures patient utilization and activation of MyChart.Provides care coordination with hospital, ED, consulting physicians and/or community resources whenever appropriate to including handling patient inquiries.Role models behaviors and skills, through peer-to-peer accountability, towards improving department score for patient satisfaction.QUALITY/SAFETY ESSENTIAL FUNCTIONSReports observations, conditions and problems of patients to the physician and/or nurse. Recognizes abnormal clinical findings and reports them appropriately. Provides for the privacy of patients and families, keeping the safety of the patient in mind.Accurately performs routine tests on patients such as EKG, rapid strep, urinalysis, and urine pregnancy tests.Sterilizing instruments and equipment; prepare, clean and maintain exam and treatment rooms, as well as supplies and equipment.FINANCE ESSENTIAL FUNCTIONSUses resources efficiently; does not waste supplies. Responsible for stocking exam rooms, taking inventory, and ordering supplies.Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime. Role models effective time management and coordinates colleagues to meet the overall demands of the department.GROWTH/INNOVATION ESSENTIAL FUNCTIONSDevelops skills of team members and continually assists with improving skills, performance and outcomes. Actively participates in professional development and the development of ongoing educational activities at a department-based level.Offers innovative solutions through participation in performance improvement activities.Completes and updates My Development plan on an on-going basis.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONHigh School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)WORK EXPERIENCEFive years medical assistant experience with highly complex, chronic disease management or in a specialty discipline LICENSES AND CERTIFICATIONS - REQUIREDRMA - Registered Medical Assistant (AMT) -- through an approved credentialing certification agency, i.e. American Association of Medical Assistant, American Medical Technologists ORCMA - National Certified Medical Assistant (NAHP) ORCMA - National Certified Medical Assistant (NCCT) ORCMA - National Certified Medical Assistant (NHA) ORCAAMA - Credentialed member, American Academy of Medical Administrators (AAMA) ORCCMA - National Certified Clinical Medical Assistant (NHA) OREMT - Emergency Medical Technician - State Certification ANDBLS - Basic Life Support (AHA) LICENSES AND CERTIFICATIONS - PREFERREDCPT - Phlebotomy Technician Certification KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesKnowledge of medical practice and care of patients and ability to assist with examinations, diagnostic and treatment procedures, knowledge of medical equipment and instrumentsSkill in developing and maintaining clinical quality assurance to maintain accurate medical recordsDemonstrate a learning attitude toward solving problems, using good reasoning and judgmentProvide safe patient-centered, compassionate and competent careProficient in computer skills for documentation and work-related purposesCompletes required continuous training and education, including department-specific requirements. Maintain current certificationsAbility to establish and maintain effective working relationships with patients, medical staff, coworkers and the publicAbility to work with peers in a team situationPossess an understanding of the patient population as it relates to the clinical disease processProficient in computer skills for documentation and work-related purposeDemonstrates advanced assessment competences appropriate for level of practiceSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform YesScrubs YesBusiness professional NoOther (department approved) YesON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* NoTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area NoCompany Profile:Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.Houston Methodist is an Equal Opportunity Employer.Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.

At Houston Methodist, the Sr Staff Registered Nurse (RN) position is responsible for functioning as an advanced clinician at the Proficient level according to Benner's model of clinical practice. The Sr Staff RN position provides professional direct patient nursing care to a diverse patient population, which may include patients with varied and complex needs, and is considered an expert in a specialty. Besides conducting nursing assessments, assisting with exams and treatment and maintenance of medical records, this position assists in coaching and mentoring department staff in areas of clinical and professional practice. Role modeling compassionate communication with physicians and the interprofessional health care team, the Sr Staff RN position assumes leadership responsibilities with high level contributions in the department and across the institution. Responsibilities for this position may include but are not limited to leading department clinical activities, assessing department needs related to practice and improvement opportunities, serving as a clinical resource for department staff and coordinating department education in partnership with management. PEOPLE ESSENTIAL FUNCTIONSIdentifies staff development opportunities for professional growth of colleagues, provides coaching to meet identified goals. Acts as a model and coaches staff in effective verbal, non-verbal and written communication, which includes active listening and teaching. Provides oversight for new employee preceptorships.Collaborates to foster healthy relationships in the work environment such as mitigation of conflict. Advocates for a balanced workload, promotes positive behaviors, and peer-to-peer accountability.Improves nurse satisfaction by serving as a role model and mentor, facilitating teamwork with RNs, non-licensed and interprofessional staff. Drives improvement of department scores for employee engagement, i.e., peer-to-peer accountability.SERVICE ESSENTIAL FUNCTIONSRole models the patient and family-centered care standards, as outlined in the Houston Methodist Professional Nursing Practice document. Mentors others regarding specialty populations. Audits plan of care. Practices in a manner that is congruent with cultural diversity and inclusion principles.Develops, updates, and communicates plan of care, including discharge/disposition, in partnership with the patient, family and interprofessional health care team, using the nursing process. Prioritizes care based on the patient's needs, abilities, and preferences. Advocates on patient/family's behalf to identify and resolve clinical and ethical concerns. Develops appropriate resources and supports department practices and guidelines.Develops and implements effective patient teaching strategies based on learning needs; uses appropriate resources, incorporating planning for care after discharge/disposition. Consistently evaluates the patient's comprehension and adapts teaching methods accordingly.Drives department activities to improve department score for patient satisfaction, through peer-to-peer accountability to service standards.QUALITY/SAFETY ESSENTIAL FUNCTIONSModels the standards of care related to the nursing process, as outlined in the Houston Methodist Professional Nursing Practice document. Provides care as the staff nurse leader to complex patients and leads the interprofessional health care team in implementing plan of care. Anticipates/prevents and recognize/resolves early declines in patient condition and emergent situations. Manages assignment of complex patients and other department demands. Identifies areas of practice improvements with research-based evidence to achieve quality measures and patient safety outcomes, supported by accurate documentation and patient teaching.Models the standards related to regulatory requirements and professional practice as outlined in the Houston Methodist Professional Nursing Practice document. Role models highly developed assessment, clinical documentation, leadership, and analytical skills; integrates and contributes to professional practice standards, policies, procedures, protocols and leads improvements in patient safety-related processes at department or service line level. Contributes to development of service line and clinical standards and guidelines.Partners on initiatives to improve quality and safety scores, through peer-to-peer accountability, reporting near misses and identifying solutions by collaborating with the interprofessional team. Role models situational awareness, using teachable moments to improve safety.FINANCE ESSENTIAL FUNCTIONSModels independent time management effectively and prioritization of daily tasks, minimizing incidental overtime. Actively participates in the stewardship and efficient utilization of resources and needs including capital and operational budget needs.Implements department strategies to achieve financial target and mentors others to do the same through timely documentation of care, optimizing efficiency, minimizing incidental overtime, and other areas according to department specifications.GROWTH/INNOVATION ESSENTIAL FUNCTIONSIdentifies opportunities for practice changes and performance improvement. Investigates and incorporates evidence-based practices which are presented to department and leadership. Supports change initiatives and adapts to unexpected changes.Champions new care pathways or service line implementations to improve care to the community. Identifies trends for improvement opportunities or practice changes and supports initiatives. Researches the change and presents options to appropriate clinical leadership.Expands individual nursing knowledge and coaches staff to grow in knowledge, abilities, skills, and attitudes. Ensures own career discussions occur with appropriate management. Serves as the clinical resource. Develops and disseminates, as appropriate, informational/educational resources and programs designed to improve quality and professional practice. Completes and updates My Development plan on an on-going basis.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONBachelor's degree or higher from an accredited school of nursing OR Associate's degree from an accredited school of nursing with an additional two years of nursing experience (in addition to the minimum experience requirements listed below)WORK EXPERIENCEThree years of nursing experienceOne year in specialty preferred LICENSES AND CERTIFICATIONS - REQUIREDRN - Registered Nurse - Texas State Licensure and/or Compact State Licensure within 60 days ORRN-Temp - Registered Nurse - Temporary State Licensure within 60 days ANDBLS - Basic Life Support (AHA) ANDOther credentials and certifications as defined by department/service line KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesStrong assessment, organizational and problem-solving skills as evidenced by capacity to prioritize multiple tasks and role componentsAbility to function independently and exercise judgment in interactions with physicians, interprofessional care team and patients and their familiesActs as effective change agentUses therapeutic communication to establish a relationship with patients, families and interprofessional team to collaborate on the plan of careUses critical thinking skills and clinical judgment to work autonomously as defined by the Nurse Practice ActDemonstrates proficient time management skillsWorking knowledge of Microsoft products including OutlookSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform NoScrubs YesBusiness professional NoOther (department approved) NoON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* NoTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area NoCompany Profile:Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.Houston Methodist is an Equal Opportunity Employer.Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.

At Houston Methodist, the Sr Staff Registered Nurse (RN) position is responsible for functioning as an advanced clinician at the Proficient level according to Benner's model of clinical practice. The Sr Staff RN position provides professional direct patient nursing care to a diverse patient population, which may include patients with varied and complex needs, and is considered an expert in a specialty. Besides conducting nursing assessments, assisting with exams and treatment and maintenance of medical records, this position assists in coaching and mentoring department staff in areas of clinical and professional practice. Role modeling compassionate communication with physicians and the interprofessional health care team, the Sr Staff RN position assumes leadership responsibilities with high level contributions in the department and across the institution. Responsibilities for this position may include but are not limited to leading department clinical activities, assessing department needs related to practice and improvement opportunities, serving as a clinical resource for department staff and coordinating department education in partnership with management. PEOPLE ESSENTIAL FUNCTIONSIdentifies staff development opportunities for professional growth of colleagues, provides coaching to meet identified goals. Acts as a model and coaches staff in effective verbal, non-verbal and written communication, which includes active listening and teaching. Provides oversight for new employee preceptorships.Collaborates to foster healthy relationships in the work environment such as mitigation of conflict. Advocates for a balanced workload, promotes positive behaviors, and peer-to-peer accountability.Improves nurse satisfaction by serving as a role model and mentor, facilitating teamwork with RNs, non-licensed and interprofessional staff. Drives improvement of department scores for employee engagement, i.e., peer-to-peer accountability.SERVICE ESSENTIAL FUNCTIONSRole models the patient and family-centered care standards, as outlined in the Houston Methodist Professional Nursing Practice document. Mentors others regarding specialty populations. Audits plan of care. Practices in a manner that is congruent with cultural diversity and inclusion principles.Develops, updates, and communicates plan of care, including discharge/disposition, in partnership with the patient, family and interprofessional health care team, using the nursing process. Prioritizes care based on the patient's needs, abilities, and preferences. Advocates on patient/family's behalf to identify and resolve clinical and ethical concerns. Develops appropriate resources and supports department practices and guidelines.Develops and implements effective patient teaching strategies based on learning needs; uses appropriate resources, incorporating planning for care after discharge/disposition. Consistently evaluates the patient's comprehension and adapts teaching methods accordingly.Drives department activities to improve department score for patient satisfaction, through peer-to-peer accountability to service standards.QUALITY/SAFETY ESSENTIAL FUNCTIONSModels the standards of care related to the nursing process, as outlined in the Houston Methodist Professional Nursing Practice document. Provides care as the staff nurse leader to complex patients and leads the interprofessional health care team in implementing plan of care. Anticipates/prevents and recognize/resolves early declines in patient condition and emergent situations. Manages assignment of complex patients and other department demands. Identifies areas of practice improvements with research-based evidence to achieve quality measures and patient safety outcomes, supported by accurate documentation and patient teaching.Models the standards related to regulatory requirements and professional practice as outlined in the Houston Methodist Professional Nursing Practice document. Role models highly developed assessment, clinical documentation, leadership, and analytical skills; integrates and contributes to professional practice standards, policies, procedures, protocols and leads improvements in patient safety-related processes at department or service line level. Contributes to development of service line and clinical standards and guidelines.Partners on initiatives to improve quality and safety scores, through peer-to-peer accountability, reporting near misses and identifying solutions by collaborating with the interprofessional team. Role models situational awareness, using teachable moments to improve safety.FINANCE ESSENTIAL FUNCTIONSModels independent time management effectively and prioritization of daily tasks, minimizing incidental overtime. Actively participates in the stewardship and efficient utilization of resources and needs including capital and operational budget needs.Implements department strategies to achieve financial target and mentors others to do the same through timely documentation of care, optimizing efficiency, minimizing incidental overtime, and other areas according to department specifications.GROWTH/INNOVATION ESSENTIAL FUNCTIONSIdentifies opportunities for practice changes and performance improvement. Investigates and incorporates evidence-based practices which are presented to department and leadership. Supports change initiatives and adapts to unexpected changes.Champions new care pathways or service line implementations to improve care to the community. Identifies trends for improvement opportunities or practice changes and supports initiatives. Researches the change and presents options to appropriate clinical leadership.Expands individual nursing knowledge and coaches staff to grow in knowledge, abilities, skills, and attitudes. Ensures own career discussions occur with appropriate management. Serves as the clinical resource. Develops and disseminates, as appropriate, informational/educational resources and programs designed to improve quality and professional practice. Completes and updates My Development plan on an on-going basis.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONBachelor's degree or higher from an accredited school of nursing OR Associate's degree from an accredited school of nursing with an additional two years of nursing experience (in addition to the minimum experience requirements listed below)WORK EXPERIENCEThree years of nursing experienceOne year in specialty preferred LICENSES AND CERTIFICATIONS - REQUIREDRN - Registered Nurse - Texas State Licensure and/or Compact State Licensure within 60 days ORRN-Temp - Registered Nurse - Temporary State Licensure within 60 days ANDBLS - Basic Life Support (AHA) ANDOther credentials and certifications as defined by department/service line KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesStrong assessment, organizational and problem-solving skills as evidenced by capacity to prioritize multiple tasks and role componentsAbility to function independently and exercise judgment in interactions with physicians, interprofessional care team and patients and their familiesActs as effective change agentUses therapeutic communication to establish a relationship with patients, families and interprofessional team to collaborate on the plan of careUses critical thinking skills and clinical judgment to work autonomously as defined by the Nurse Practice ActDemonstrates proficient time management skillsWorking knowledge of Microsoft products including OutlookSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform NoScrubs YesBusiness professional NoOther (department approved) NoON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* NoTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area NoCompany Profile:Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.Houston Methodist is an Equal Opportunity Employer.Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.

At Houston Methodist, the Medical Assistant Certified (MA) position is responsible for assisting in the examination and treatment of patients under the direct supervision of the clinical or administrative leadership. This position is responsible for assisting providers in the administration of patient care in assigned clinical areas. The MA position assists with patient examinations, procedures, diagnostic studies, treatment, and dressing changes. This position also performs general administrative duties in accordance with CLIA, HIPAA, NCQA and government standards, as well as company policies and procedures. The MA position participates in patient care which is under the direction of a physician and within the scope of a medical assistant. This position may also be required to schedule patient appointments, ensure medical necessity compliance, and verify eligibility for care. PEOPLE ESSENTIAL FUNCTIONSPromotes a positive work environment with the interprofessional care team. Participates in teamwork by responding positively to requests for assistance. Works well with others to make contributions to the work effort as a whole and facilitates problem resolution.Interacts with peers, staff and physicians in a supportive and respectful manner. Encourages open communication to achieve mutual understanding. Communication to promote both work efforts and problem resolution is clear and professional. Collaborates with all members of the interprofessional team by actively communicating and reporting pertinent patient care information in a clear and timely manner. Takes messages via telephone/email to forward to the provider/registered nurse.Contributes towards improvement of department scores for employee engagement, i.e. peer-to-peer accountability.SERVICE ESSENTIAL FUNCTIONSProvides care to patients visiting the clinic under the direct supervision of a Physician, Registered Nurse, or clinic leadership procedures, using cultural diversity and inclusion principles. In collaboration with the provider team, anticipates the needs of the specific patient population.Communicates with patient, obtains and documents vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), chief complaint(s), preforms medication(s) review, discusses/reviews medical and social history (as appropriate). Documents, in patient's electronic medical record (EMR), care administered, all diagnostic measurements, treatments and procedures in accordance with established policies and procedures.Follow-up with patient as appropriate to ensure compliance with recommendations, medications, lab/x-ray results, special visits, PCP visits, dieticians, diabetes educators, etc. Ensures patient utilization and activation of MyChart.Contributes towards improving department scores for patient satisfaction through peer-to-peer accountability.QUALITY/SAFETY ESSENTIAL FUNCTIONSPrepares treatment rooms for examination of patients. Assists with maintaining equipment and supplies.Reports observations, conditions and problems of patients to the physician or nurse to achieve desired patient outcomes. Provides for the privacy of patients and families, keeping the safety of the patient in mind.Sterilizes instruments and equipment under the supervision of Sr. Medical Assistant or Registered Nurse.Contributes to identification of improvement activities, impacting quality and safety targets, through peer-to-peer accountability, reporting near misses, and collaborating with the interprofessional team.FINANCE ESSENTIAL FUNCTIONSResponsible for stocking exam rooms and taking inventory.Uses resources efficiently; does not waste supplies. Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime. Utilizes time between heavy workloads efficiently and helps other team members.GROWTH/INNOVATION ESSENTIAL FUNCTIONSOffers innovative solutions through participation in performance improvement projects and professional development activities.Seeks guidance and validation of knowledge base, skill level and decision making as necessary, especially in areas of question, from preceptor and assigned licensed personnel.Completes and updates My Development plan (MDP) on an on-going basis.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONHigh School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)WORK EXPERIENCETwo years of Medical Assistant experience in a clinic/outpatient setting or one year in the Novice-II position*Experience in a Medical Assistant Call Center Setting LICENSES AND CERTIFICATIONS - REQUIREDRMA - Registered Medical Assistant (AMT) -- through an approved credentialing certification agency, i.e. American Association of Medical Assistant or American Medical Technologists ORCMA - National Certified Medical Assistant (NAHP) ORCMA - National Certified Medical Assistant (NCCT) ORCMA - National Certified Medical Assistant (NHA) ORCAAMA - Credentialed member, American Academy of Medical Administrators (AAMA) ORCCMA - National Certified Clinical Medical Assistant (NHA) OREMT - Emergency Medical Technician - State Certification ANDBLS - Basic Life Support (AHA)LICENSES AND CERTIFICATIONS - PREFERREDCPT - Phlebotomy Technician Certification KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesKnowledge of medical practice and care of patients and ability to assist with examinations, diagnostic and treatment procedures, knowledge of medical equipment and instrumentsSkill in developing and maintaining clinical quality assurance to maintain accurate medical recordsDemonstrate a learning attitude toward solving problems, using good reasoning and judgmentProvide safe patient-centered, compassionate and competent careProficient in computer skills for documentation and work-related purposesCompletes required continuous training and education, including department-specific requirements. Maintain current certificationsSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform YesScrubs YesBusiness professional NoOther (department approved) NoON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* NoTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area NoCompany Profile:Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.Houston Methodist is an Equal Opportunity Employer.Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.

At Houston Methodist, the EEG Technician position is an entry-level to mid-level job that performs routine, ambulatory and long-term monitoring (LTM) electroencephalograms (EEG), and/or visual, brainstem, and somatosensory evoked potential (EP) procedures according to hospital and departmental policy and procedures. Until competent to perform the job duties of an EEG Technician, this position works under the direct technical supervision of a higher-level EEG Technologist, physician, or other appropriate clinician. Once competence has been demonstrated, this position performs EEG Technician job responsibilities independently with technical aspects of procedures performed falling under indirect technical supervision of appropriate higher level. PEOPLE ESSENTIAL FUNCTIONSPromotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one another to achieve optimal department results. Collaborates with other health care professionals as needed for problem resolution and/or achievement of identified patient specific goals.SERVICE ESSENTIAL FUNCTIONSCommunicates appropriately and effectively with the patient and staff to convey the purpose of the procedures and answers questions regarding the procedures.Performs patient assessment as related to care such as electrode fixation product allergies, movement restrictions, and cognitive function; knows and recognizes drug and physiological status effects on activity monitored.Stocks supplies and prepares patient rooms and equipment for upcoming procedures, performs any other related duties that are consistent with patient and technical care for this level.QUALITY/SAFETY ESSENTIAL FUNCTIONSEnsures correct electrode application in adherence with the International 10-20 System; recognizes correct EEG and/or EP performance and clinically significant events and follows policy and procedures and governmental regulations regarding critical test results; maintains the patient's safety through communication to other patient care support staff during these procedures as needed.Maintains correct electrode connections; identifies and performs basic and intermediate technical troubleshooting and artifact identification and elimination; follows concepts of digital equipment and electrical safety with regards to the equipment; recognizes when alternate montages, protocols, and/or equipment settings might be necessary, and their effects on the test data, and takes appropriate actions, notifying others as needed.Performs EEG studies including bedside studies, clinical EP studies, and monitoring of epilepsy patients.Reports near misses and inputs errors promptly into documentation system to improve processes and identify trends. Ensures all equipment utilized has had QC performed as required and is in safe working order prior to use. Reports any malfunctions to management and regularly practices preventive maintenance procedures; calls for service if needed.Contributes to identification of corrective actions and improvement activities, and to meeting departmental and hospital targets for quality and safety.FINANCE ESSENTIAL FUNCTIONSProvides accurate and complete documentation of patient procedures. Enters charges at the time service is delivered. Submits all reports, billing and other paperwork within a timely manner.Uses resources efficiently; does not waste supplies and reports low supply inventories. Recommends solutions in achieving departmental objectives.Self-motivated to independently manage time effectively and prioritize daily tasks.GROWTH/INNOVATION ESSENTIAL FUNCTIONSParticipates in departmental projects and activities. Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development as an EEG Technologist.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONHigh School Diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)Completion of an Accredited Electroneurodiagnostic END program or an Associate's degree or higher in a science related field from an accredited college or university preferredWORK EXPERIENCESix months experience in the performance of END procedures in a patient care environment or successful completion of all clinicals required by and through an approved Electroneurodiagnostic END program LICENSES AND CERTIFICATIONS - REQUIREDBLS - Basic Life Support (AHA) KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going evaluations consisting of one or more of the following: skills, competency assessments and/or performance reviewsPossesses basic computer knowledge to operate the necessary computer systems and software to include data entry, document printing, document scanning, and a basic understanding of Microsoft Windows, Microsoft Office and Adobe AcrobatExhibits strong interpersonal and team player skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients, visitors, physicians and co-workersKnowledgeable of alternate montages, protocols, and alternate equipment settings and their effects on the test dataKnowledgeable of correct EEG and/or EP performance and clinically significant eventsUnderstands why and how to maintain correct electrode connectionsAble to perform EEG/END procedures under indirect supervision once training program completeSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform NoScrubs YesBusiness professional NoOther (department approved) NoON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* NoTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area NoCompany Profile:Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.Houston Methodist is an Equal Opportunity Employer.Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.

At Houston Methodist, the Medical Assistant Certified (MA) position is responsible for assisting in the examination and treatment of patients under the direct supervision of the clinical or administrative leadership. This position is responsible for assisting providers in the administration of patient care in assigned clinical areas. The MA position assists with patient examinations, procedures, diagnostic studies, treatment, and dressing changes. This position also performs general administrative duties in accordance with CLIA, HIPAA, NCQA and government standards, as well as company policies and procedures. The MA position participates in patient care which is under the direction of a physician and within the scope of a medical assistant. This position may also be required to schedule patient appointments, ensure medical necessity compliance, and verify eligibility for care. PEOPLE ESSENTIAL FUNCTIONSPromotes a positive work environment with the interprofessional care team. Participates in teamwork by responding positively to requests for assistance. Works well with others to make contributions to the work effort as a whole and facilitates problem resolution.Interacts with peers, staff and physicians in a supportive and respectful manner. Encourages open communication to achieve mutual understanding. Communication to promote both work efforts and problem resolution is clear and professional. Collaborates with all members of the interprofessional team by actively communicating and reporting pertinent patient care information in a clear and timely manner. Takes messages via telephone/email to forward to the provider/registered nurse.Contributes towards improvement of department scores for employee engagement, i.e. peer-to-peer accountability.SERVICE ESSENTIAL FUNCTIONSProvides care to patients visiting the clinic under the direct supervision of a Physician, Registered Nurse, or clinic leadership procedures, using cultural diversity and inclusion principles. In collaboration with the provider team, anticipates the needs of the specific patient population.Communicates with patient, obtains and documents vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), chief complaint(s), preforms medication(s) review, discusses/reviews medical and social history (as appropriate). Documents, in patient's electronic medical record (EMR), care administered, all diagnostic measurements, treatments and procedures in accordance with established policies and procedures. Follow-up with patient as appropriate to ensure compliance with recommendations, medications, lab/x-ray results, special visits, PCP visits, dieticians, diabetes educators, etc. Ensures patient utilization and activation of MyChart.Contributes towards improving department scores for patient satisfaction through peer-to-peer accountability.QUALITY/SAFETY ESSENTIAL FUNCTIONSPrepares treatment rooms for examination of patients. Assists with maintaining equipment and supplies.Reports observations, conditions and problems of patients to the physician or nurse to achieve desired patient outcomes. Provides for the privacy of patients and families, keeping the safety of the patient in mind.Sterilizes instruments and equipment under the supervision of Sr. Medical Assistant or Registered Nurse.Contributes to identification of improvement activities, impacting quality and safety targets, through peer-to-peer accountability, reporting near misses, and collaborating with the interprofessional team.FINANCE ESSENTIAL FUNCTIONSResponsible for stocking exam rooms and taking inventory.Uses resources efficiently; does not waste supplies. Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime. Utilizes time between heavy workloads efficiently and helps other team members.GROWTH/INNOVATION ESSENTIAL FUNCTIONSOffers innovative solutions through participation in performance improvement projects and professional development activities. Seeks guidance and validation of knowledge base, skill level and decision making as necessary, especially in areas of question, from preceptor and assigned licensed personnel.Completes and updates My Development plan (MDP) on an on-going basis.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONHigh School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)WORK EXPERIENCETwo years of Medical Assistant experience in a clinic/outpatient setting or one year in the Novice-II position LICENSES AND CERTIFICATIONS - REQUIREDRMA - Registered Medical Assistant (AMT) -- through an approved credentialing certification agency, i.e. American Association of Medical Assistant or American Medical Technologists ORCMA - National Certified Medical Assistant (NAHP) ORCMA - National Certified Medical Assistant (NCCT) ORCMA - National Certified Medical Assistant (NHA) ORCAAMA - Credentialed member, American Academy of Medical Administrators (AAMA) ORCCMA - National Certified Clinical Medical Assistant (NHA) OREMT - Emergency Medical Technician - State Certification ANDBLS - Basic Life Support (AHA) LICENSES AND CERTIFICATIONS - PREFERREDCPT - Phlebotomy Technician Certification KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesKnowledge of medical practice and care of patients and ability to assist with examinations, diagnostic and treatment procedures, knowledge of medical equipment and instrumentsSkill in developing and maintaining clinical quality assurance to maintain accurate medical recordsDemonstrate a learning attitude toward solving problems, using good reasoning and judgmentProvide safe patient-centered, compassionate and competent careProficient in computer skills for documentation and work-related purposesCompletes required continuous training and education, including department-specific requirements. Maintain current certificationsSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform YesScrubs YesBusiness professional NoOther (department approved) NoON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* NoTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area NoCompany Profile:Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.Houston Methodist is an Equal Opportunity Employer.Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.

At Houston Methodist, the Senior Medical Assistant Certified (Sr. MA) position is responsible for functioning as an expert and demonstrates highly competent knowledge in the more technical and advances examinations and treatments necessary to communicate appropriately and carry out delegated medical assistant level tasks under the direct supervision of a Physician and/or Registered Nurse for assigned patient populations, for providing high quality support of patient care and services. This position oversees appropriate scope of practice (i.e. Hand Hygiene Validator, EMR super-user). The Sr. MA position assists with patient examinations, procedures, diagnostic studies, treatment, and dressing changes. This position also performs general administrative duties in accordance with CLIA, HIPAA, NCQA and government standards, as well as company policies and procedures. The Sr. MA position participates in patient care which is under the direction of a physician and within the scope of a medical assistant. This position may also be required to schedule patient appointments, ensure medical necessity compliance, and verify eligibility for care. Other duties for the Sr. MA position include independently and expertly performing the duties and responsibilities of preceptor and clinical resource to Medical Assistants, training and orienting others as appropriate. PEOPLE ESSENTIAL FUNCTIONSRole models and promotes a positive work environment that actively assists interprofessional care team to achieve optimal department results. Makes contributions to the work effort as a whole, by leading and initiating problem resolution within the work unit. Facilitates teamwork by anticipating the need for assistance and responding positively to requests for assistance.Collaborates with all members of the interprofessional health care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner. Teaches peers to critically think by verbally expressing rationale for decisions and follows up consistently. Facilitates open, professional, communication to achieve mutual understanding, role modeling by example.Independently executes the duties and responsibilities of preceptor, serves as a clinical resource in the department, using advanced skills and competencies, guiding and mentoring colleagues' though processes in order to provide optimal patient care. Provides structured feedback with examples.SERVICE ESSENTIAL FUNCTIONSProvides care to patients visiting the clinic under the direct supervision of a Physician, Registered Nurse, or clinic leadership procedures, using cultural diversity and inclusion principles. Complete pre-visit planning workflow prior to visit whenever possible, including completing and/or requesting appropriate documentation. In collaboration with the provider team, anticipates the needs of the specific patient population.Communicates with patient, obtains and documents vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), chief complaint(s), preforms medication(s) review, discusses/reviews medical and social history (as appropriate). Documents, in patient's electronic medical record (EMR). care administered, all diagnostic measurements, treatments and procedures in accordance with established policies and procedures.Follow-up with patient as appropriate to ensure compliance with recommendations, medications, lab/x-ray results, special visits, PCP visits, dieticians, diabetes educators, etc. Ensures patient utilization and activation of MyChart.Provides care coordination with hospital, ED, consulting physicians and/or community resources whenever appropriate to including handling patient inquiries.Role models behaviors and skills, through peer-to-peer accountability, towards improving department score for patient satisfaction.QUALITY/SAFETY ESSENTIAL FUNCTIONSReports observations, conditions and problems of patients to the physician and/or nurse. Recognizes abnormal clinical findings and reports them appropriately. Provides for the privacy of patients and families, keeping the safety of the patient in mind.Accurately performs routine tests on patients such as EKG, rapid strep, urinalysis, and urine pregnancy tests.Sterilizing instruments and equipment; prepare, clean and maintain exam and treatment rooms, as well as supplies and equipment.FINANCE ESSENTIAL FUNCTIONSUses resources efficiently; does not waste supplies. Responsible for stocking exam rooms, taking inventory, and ordering supplies.Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime. Role models effective time management and coordinates colleagues to meet the overall demands of the department.GROWTH/INNOVATION ESSENTIAL FUNCTIONSDevelops skills of team members and continually assists with improving skills, performance and outcomes. Actively participates in professional development and the development of ongoing educational activities at a department-based level.Offers innovative solutions through participation in performance improvement activities.Completes and updates My Development plan on an on-going basis.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONHigh School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)WORK EXPERIENCEFive years medical assistant experience with highly complex, chronic disease management or in a specialty discipline LICENSES AND CERTIFICATIONS - REQUIREDRMA - Registered Medical Assistant (AMT) -- through an approved credentialing certification agency, i.e. American Association of Medical Assistant, American Medical Technologists ORCMA - National Certified Medical Assistant (NAHP) ORCMA - National Certified Medical Assistant (NCCT) ORCMA - National Certified Medical Assistant (NHA) ORCAAMA - Credentialed member, American Academy of Medical Administrators (AAMA) ORCCMA - National Certified Clinical Medical Assistant (NHA) OREMT - Emergency Medical Technician - State Certification ANDBLS - Basic Life Support (AHA) LICENSES AND CERTIFICATIONS - PREFERREDCPT - Phlebotomy Technician Certification KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesKnowledge of medical practice and care of patients and ability to assist with examinations, diagnostic and treatment procedures, knowledge of medical equipment and instrumentsSkill in developing and maintaining clinical quality assurance to maintain accurate medical recordsDemonstrate a learning attitude toward solving problems, using good reasoning and judgmentProvide safe patient-centered, compassionate and competent careProficient in computer skills for documentation and work-related purposesCompletes required continuous training and education, including department-specific requirements. Maintain current certificationsAbility to establish and maintain effective working relationships with patients, medical staff, coworkers and the publicAbility to work with peers in a team situationPossess an understanding of the patient population as it relates to the clinical disease processProficient in computer skills for documentation and work-related purposeDemonstrates advanced assessment competences appropriate for level of practiceSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform YesScrubs YesBusiness professional NoOther (department approved) YesON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* NoTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area NoCompany Profile:Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.Houston Methodist is an Equal Opportunity Employer.Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.

At Houston Methodist, the Senior Medical Assistant Certified (Sr. MA) position is responsible for functioning as an expert and demonstrates highly competent knowledge in the more technical and advances examinations and treatments necessary to communicate appropriately and carry out delegated medical assistant level tasks under the direct supervision of a Physician and/or Registered Nurse for assigned patient populations, for providing high quality support of patient care and services. This position oversees appropriate scope of practice (i.e. Hand Hygiene Validator, EMR super-user). The Sr. MA position assists with patient examinations, procedures, diagnostic studies, treatment, and dressing changes. This position also performs general administrative duties in accordance with CLIA, HIPAA, NCQA and government standards, as well as company policies and procedures. The Sr. MA position participates in patient care which is under the direction of a physician and within the scope of a medical assistant. This position may also be required to schedule patient appointments, ensure medical necessity compliance, and verify eligibility for care. Other duties for the Sr. MA position include independently and expertly performing the duties and responsibilities of preceptor and clinical resource to Medical Assistants, training and orienting others as appropriate. PEOPLE ESSENTIAL FUNCTIONSRole models and promotes a positive work environment that actively assists interprofessional care team to achieve optimal department results. Makes contributions to the work effort as a whole, by leading and initiating problem resolution within the work unit. Facilitates teamwork by anticipating the need for assistance and responding positively to requests for assistance.Collaborates with all members of the interprofessional health care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner. Teaches peers to critically think by verbally expressing rationale for decisions and follows up consistently. Facilitates open, professional, communication to achieve mutual understanding, role modeling by example.Independently executes the duties and responsibilities of preceptor, serves as a clinical resource in the department, using advanced skills and competencies, guiding and mentoring colleagues' though processes in order to provide optimal patient care. Provides structured feedback with examples.SERVICE ESSENTIAL FUNCTIONSProvides care to patients visiting the clinic under the direct supervision of a Physician, Registered Nurse, or clinic leadership procedures, using cultural diversity and inclusion principles. Complete pre-visit planning workflow prior to visit whenever possible, including completing and/or requesting appropriate documentation. In collaboration with the provider team, anticipates the needs of the specific patient population.Communicates with patient, obtains and documents vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), chief complaint(s), preforms medication(s) review, discusses/reviews medical and social history (as appropriate). Documents, in patient's electronic medical record (EMR). care administered, all diagnostic measurements, treatments and procedures in accordance with established policies and procedures.Follow-up with patient as appropriate to ensure compliance with recommendations, medications, lab/x-ray results, special visits, PCP visits, dieticians, diabetes educators, etc. Ensures patient utilization and activation of MyChart.Provides care coordination with hospital, ED, consulting physicians and/or community resources whenever appropriate to including handling patient inquiries.Role models behaviors and skills, through peer-to-peer accountability, towards improving department score for patient satisfaction.QUALITY/SAFETY ESSENTIAL FUNCTIONSReports observations, conditions and problems of patients to the physician and/or nurse. Recognizes abnormal clinical findings and reports them appropriately. Provides for the privacy of patients and families, keeping the safety of the patient in mind.Accurately performs routine tests on patients such as EKG, rapid strep, urinalysis, and urine pregnancy tests.Sterilizing instruments and equipment; prepare, clean and maintain exam and treatment rooms, as well as supplies and equipment.FINANCE ESSENTIAL FUNCTIONSUses resources efficiently; does not waste supplies. Responsible for stocking exam rooms, taking inventory, and ordering supplies.Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime. Role models effective time management and coordinates colleagues to meet the overall demands of the department.GROWTH/INNOVATION ESSENTIAL FUNCTIONSDevelops skills of team members and continually assists with improving skills, performance and outcomes. Actively participates in professional development and the development of ongoing educational activities at a department-based level.Offers innovative solutions through participation in performance improvement activities.Completes and updates My Development plan on an on-going basis.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONHigh School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)WORK EXPERIENCEFive years medical assistant experience with highly complex, chronic disease management or in a specialty discipline LICENSES AND CERTIFICATIONS - REQUIREDRMA - Registered Medical Assistant (AMT) -- through an approved credentialing certification agency, i.e. American Association of Medical Assistant, American Medical Technologists ORCMA - National Certified Medical Assistant (NAHP) ORCMA - National Certified Medical Assistant (NCCT) ORCMA - National Certified Medical Assistant (NHA) ORCAAMA - Credentialed member, American Academy of Medical Administrators (AAMA) ORCCMA - National Certified Clinical Medical Assistant (NHA) OREMT - Emergency Medical Technician - State Certification ANDBLS - Basic Life Support (AHA) LICENSES AND CERTIFICATIONS - PREFERREDCPT - Phlebotomy Technician Certification KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesKnowledge of medical practice and care of patients and ability to assist with examinations, diagnostic and treatment procedures, knowledge of medical equipment and instrumentsSkill in developing and maintaining clinical quality assurance to maintain accurate medical recordsDemonstrate a learning attitude toward solving problems, using good reasoning and judgmentProvide safe patient-centered, compassionate and competent careProficient in computer skills for documentation and work-related purposesCompletes required continuous training and education, including department-specific requirements. Maintain current certificationsAbility to establish and maintain effective working relationships with patients, medical staff, coworkers and the publicAbility to work with peers in a team situationPossess an understanding of the patient population as it relates to the clinical disease processProficient in computer skills for documentation and work-related purposeDemonstrates advanced assessment competences appropriate for level of practiceSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform YesScrubs YesBusiness professional NoOther (department approved) YesON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* NoTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area NoCompany Profile:Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.Houston Methodist is an Equal Opportunity Employer.Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.

The Phlebotomist I performs phlebotomy and other specialized specimen collection procedures for patients both in in-patient and out-patient settings. Responsibilities include the processing, organizing, labeling and transporting of specimens as well as the input and extraction of data with the Laboratory Information System. Provides for patient care while performing duties, independently handling patient care and technical issues as they arise within the scope of their job. Also performs clerical tasks such as answering the phones and faxing lab reports as needed. PEOPLE ESSENTIAL FUNCTIONSPromotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one another to achieve optimal department results. Collaborates with all members of the patient care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner.SERVICE ESSENTIAL FUNCTIONSFollows established procedure for collecting and processing biological specimens. Handles STAT samples expediently. Performs special collections/procedures as directed and according to competency and policies/proceduresPerforms a variety of Laboratory Information System functions. Files requisitions, reports and other pathology materials appropriatelyOrganizes workload and sets priorities. Utilizes all available work time by assisting others and performing additional tasksQUALITY/SAFETY ESSENTIAL FUNCTIONSPerforms and documents daily check off duties and restocks supplies in the work area as assignedPerforms interactive patient ID. Identifies patient and labels specimen correctly 100% of the time using two patient identifiers. Accurately processes, organizes, orders, labels and transports specimens for laboratory testingRecognizes and initiates action to resolve requisition and specimen labeling discrepancies. Recognizes problems, investigates the cause, takes remedial action or escalates to leader and notifies management for follow-upMaintains a safe environment within the Laboratory, following all policies and procedures for safety, hazardous materials, security and emergency preparednessFINANCE ESSENTIAL FUNCTIONSAdjusts work schedule to accommodate departmental/organizational needs. Appropriately utilizes the time recording systemUses department resources/equipment/supplies properly and efficientlyGROWTH/INNOVATION ESSENTIAL FUNCTIONSParticipates in departmental projects activities, and seeks continuing education opportunities to expand learning beyond baseline competencies with a focus on continual developmentThis job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONHigh School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)Course in phlebotomy/venipuncture preferredWORK EXPERIENCE3 months of phlebotomy work or training experience required which must include data entry and specimen handlingNeonatal/pediatric phlebotomy experience preferred LICENSES AND CERTIFICATIONS - REQUIREDN/ALICENSES AND CERTIFICATIONS - PREFERREDCPT - Phlebotomy Technician Certification -- ASCP ORCPT - Phlebotomy Technician Certification -- ACA ORCPT - Phlebotomy Technician Certification -- AMT ORCPT - Phlebotomy Technician Certification -- NCCT KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going evaluations consisting of one or more of the following: skills, competency assessments and/or performance reviewsExhibits strong interpersonal and team player skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients, visitors, physicians and co-workersStrong organizational skills to handle a heavy workload and maintain accuracyPossesses basic computer knowledge; operates multiple computer systems to include, Hospital / Laboratory Information Systems and Office software to maintain patient and testing records and other related documentsDemonstrates a working knowledge of specimen requirements for testing such as serum, plasma or whole blood, tissue and body fluidsDemonstrates knowledge of different specimen collection containers and mediaSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform Scrubs Business professional Other (department approved) ON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* TRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area May require travel outside Houston Metropolitan area Company Profile:Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.Houston Methodist is an Equal Opportunity Employer.Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.

At Houston Methodist, the Sr Orthopedic Technician position is responsible for assisting physicians and professional nursing personnel applying splints, fiberglass, plaster and custom molding casts. This position exhibits proficiency in application/removal of traction, splints, fiberglass casts, custom orthotic molding and fitting and plaster casts as directed by physician orders. The Sr Orthopedic Technician position educates patients in proper care of casts/splints/dressings/wound care. This position assists in the Imaging department, when needed, to develop film and escort patients to and from exam rooms. PEOPLE ESSENTIAL FUNCTIONSEstablishes and maintains professional relationships, trust and credibility with all on the healthcare team, serving as primary point of contact for plasters, splints and traction with physicians and nursing staff, by actively communicating and reporting pertinent patient care information and data in a comprehensive manner.Role models therapeutic communication, which includes active listening and teaching, to establish a relationship with patients, families and interprofessional health care team on collaboration. Problem-solves, assists other techs, managing several ongoing priorities with minimal supervision.Initiates contributions towards improvement of department scores for employee engagement, i.e. peer-to-peer accountability.SERVICE ESSENTIAL FUNCTIONSAssists physicians with reduction of fractures/traction.Provides education to patients in proper care of casts, splints, dressings and wound care. Ensures understanding and reeducates as appropriate.Assists in Radiology department when needed to develop film and escort patients to and from exam rooms.Role models behaviors and skills, through peer-to-peer accountability, towards improving department score for patient satisfaction.QUALITY/SAFETY ESSENTIAL FUNCTIONSExhibits proficiency in application/removal of traction, splints, fiberglass casts, custom orthotic molding and fitting and plaster casts as directed by physician orders.Accurately measures patients for custom & off the shelf braces.Cleans/sterilizes instruments used in cast room according to safety standards and protocols.Initiates opportunities for process improvement, providing recommendations impacting quality and safety targets, and collaborating with the interprofessional team. Contributes towards meeting department targets for quality and safety.FINANCE ESSENTIAL FUNCTIONSUses knowledge as to which DME braces require authorization and assists in obtaining authorization when needed. Utilizes medical record documentation system to complete estimates, as appropriate. Ensures accurate patient charges and charts treatment in appropriate patient record.Maintain proper inventory for cast room materials. Orders supplies and evaluates new products and devices for possible future use. Self-motivated to independently manage time effectively, minimizing incidental overtime and prioritize daily tasks.GROWTH/INNOVATION ESSENTIAL FUNCTIONSApplies willingness to learn new acceptable casting and bracing techniques as they are introduced, to expand learning beyond baseline competencies with a focus on continual development.Offers innovative solutions through participation in performance improvement projects and department activities. Completes and updates My Development plan on an on-going basis, including the development of advanced skills.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONHigh School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) WORK EXPERIENCETwo years experience as orthopedic technicianOne year experience in casting/bracing LICENSES AND CERTIFICATIONS - REQUIREDBLS - Basic Life Support (AHA) ANDROT - Registered Orthopedic Technologist (ASOP) KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesKnowledgeable of Advanced Beneficiary Notices, insurance and authorizationsKnowledge of aseptic techniqueDemonstrates effective interpersonal skills (written and verbal communication, ability to deal with challenging situations, etc.)Demonstrates independence and exercises judgment in interactions with physicians, interprofessional care team, patients and their familiesDisplays strong time management skillsAdapts to multiple ongoing priorities with minimal supervision including but not limited to organizing workflows and actively participating in problem-solvingAbility to provide a supportive and engaging environment that enhances the quality of life for patientsSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform NoScrubs YesBusiness professional NoOther (department approved) NoON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* NoTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area NoCompany Profile:Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.Houston Methodist is an Equal Opportunity Employer.Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.

At Houston Methodist, the Senior Medical Assistant Certified (Sr. MA) position is responsible for functioning as an expert and demonstrates highly competent knowledge in the more technical and advances examinations and treatments necessary to communicate appropriately and carry out delegated medical assistant level tasks under the direct supervision of a Physician and/or Registered Nurse for assigned patient populations, for providing high quality support of patient care and services. This position oversees appropriate scope of practice (i.e. Hand Hygiene Validator, EMR super-user). The Sr. MA position assists with patient examinations, procedures, diagnostic studies, treatment, and dressing changes. This position also performs general administrative duties in accordance with CLIA, HIPAA, NCQA and government standards, as well as company policies and procedures. The Sr. MA position participates in patient care which is under the direction of a physician and within the scope of a medical assistant. This position may also be required to schedule patient appointments, ensure medical necessity compliance, and verify eligibility for care. Other duties for the Sr. MA position include independently and expertly performing the duties and responsibilities of preceptor and clinical resource to Medical Assistants, training and orienting others as appropriate. PEOPLE ESSENTIAL FUNCTIONSRole models and promotes a positive work environment that actively assists interprofessional care team to achieve optimal department results. Makes contributions to the work effort as a whole, by leading and initiating problem resolution within the work unit. Facilitates teamwork by anticipating the need for assistance and responding positively to requests for assistance.Collaborates with all members of the interprofessional health care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner. Teaches peers to critically think by verbally expressing rationale for decisions and follows up consistently. Facilitates open, professional, communication to achieve mutual understanding, role modeling by example.Independently executes the duties and responsibilities of preceptor, serves as a clinical resource in the department, using advanced skills and competencies, guiding and mentoring colleagues' though processes in order to provide optimal patient care. Provides structured feedback with examples.SERVICE ESSENTIAL FUNCTIONSProvides care to patients visiting the clinic under the direct supervision of a Physician, Registered Nurse, or clinic leadership procedures, using cultural diversity and inclusion principles. Complete pre-visit planning workflow prior to visit whenever possible, including completing and/or requesting appropriate documentation. In collaboration with the provider team, anticipates the needs of the specific patient population.Communicates with patient, obtains and documents vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), chief complaint(s), preforms medication(s) review, discusses/reviews medical and social history (as appropriate). Documents, in patient's electronic medical record (EMR). care administered, all diagnostic measurements, treatments and procedures in accordance with established policies and procedures.Follow-up with patient as appropriate to ensure compliance with recommendations, medications, lab/x-ray results, special visits, PCP visits, dieticians, diabetes educators, etc. Ensures patient utilization and activation of MyChart.Provides care coordination with hospital, ED, consulting physicians and/or community resources whenever appropriate to including handling patient inquiries.Role models behaviors and skills, through peer-to-peer accountability, towards improving department score for patient satisfaction.QUALITY/SAFETY ESSENTIAL FUNCTIONSReports observations, conditions and problems of patients to the physician and/or nurse. Recognizes abnormal clinical findings and reports them appropriately. Provides for the privacy of patients and families, keeping the safety of the patient in mind.Accurately performs routine tests on patients such as EKG, rapid strep, urinalysis, and urine pregnancy tests.Sterilizing instruments and equipment; prepare, clean and maintain exam and treatment rooms, as well as supplies and equipment.FINANCE ESSENTIAL FUNCTIONSUses resources efficiently; does not waste supplies. Responsible for stocking exam rooms, taking inventory, and ordering supplies.Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime. Role models effective time management and coordinates colleagues to meet the overall demands of the department.GROWTH/INNOVATION ESSENTIAL FUNCTIONSDevelops skills of team members and continually assists with improving skills, performance and outcomes. Actively participates in professional development and the development of ongoing educational activities at a department-based level.Offers innovative solutions through participation in performance improvement activities.Completes and updates My Development plan on an on-going basis.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONHigh School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)WORK EXPERIENCEFive years medical assistant experience with highly complex, chronic disease management or in a specialty discipline LICENSES AND CERTIFICATIONS - REQUIREDRMA - Registered Medical Assistant (AMT) -- through an approved credentialing certification agency, i.e. American Association of Medical Assistant, American Medical Technologists ORCMA - National Certified Medical Assistant (NAHP) ORCMA - National Certified Medical Assistant (NCCT) ORCMA - National Certified Medical Assistant (NHA) ORCAAMA - Credentialed member, American Academy of Medical Administrators (AAMA) ORCCMA - National Certified Clinical Medical Assistant (NHA) OREMT - Emergency Medical Technician - State Certification ANDBLS - Basic Life Support (AHA) LICENSES AND CERTIFICATIONS - PREFERREDCPT - Phlebotomy Technician Certification KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesKnowledge of medical practice and care of patients and ability to assist with examinations, diagnostic and treatment procedures, knowledge of medical equipment and instrumentsSkill in developing and maintaining clinical quality assurance to maintain accurate medical recordsDemonstrate a learning attitude toward solving problems, using good reasoning and judgmentProvide safe patient-centered, compassionate and competent careProficient in computer skills for documentation and work-related purposesCompletes required continuous training and education, including department-specific requirements. Maintain current certificationsAbility to establish and maintain effective working relationships with patients, medical staff, coworkers and the publicAbility to work with peers in a team situationPossess an understanding of the patient population as it relates to the clinical disease processProficient in computer skills for documentation and work-related purposeDemonstrates advanced assessment competences appropriate for level of practiceSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform YesScrubs YesBusiness professional NoOther (department approved) YesON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* NoTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area NoCompany Profile:Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.Houston Methodist is an Equal Opportunity Employer.Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.

At Houston Methodist, the Senior Medical Assistant Certified (Sr. MA) position is responsible for functioning as an expert and demonstrates highly competent knowledge in the more technical and advances examinations and treatments necessary to communicate appropriately and carry out delegated medical assistant level tasks under the direct supervision of a Physician and/or Registered Nurse for assigned patient populations, for providing high quality support of patient care and services. This position oversees appropriate scope of practice (i.e. Hand Hygiene Validator, EMR super-user). The Sr. MA position assists with patient examinations, procedures, diagnostic studies, treatment, and dressing changes. This position also performs general administrative duties in accordance with CLIA, HIPAA, NCQA and government standards, as well as company policies and procedures. The Sr. MA position participates in patient care which is under the direction of a physician and within the scope of a medical assistant. This position may also be required to schedule patient appointments, ensure medical necessity compliance, and verify eligibility for care. Other duties for the Sr. MA position include independently and expertly performing the duties and responsibilities of preceptor and clinical resource to Medical Assistants, training and orienting others as appropriate. PEOPLE ESSENTIAL FUNCTIONSRole models and promotes a positive work environment that actively assists interprofessional care team to achieve optimal department results. Makes contributions to the work effort as a whole, by leading and initiating problem resolution within the work unit. Facilitates teamwork by anticipating the need for assistance and responding positively to requests for assistance.Collaborates with all members of the interprofessional health care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner. Teaches peers to critically think by verbally expressing rationale for decisions and follows up consistently. Facilitates open, professional, communication to achieve mutual understanding, role modeling by example.Independently executes the duties and responsibilities of preceptor, serves as a clinical resource in the department, using advanced skills and competencies, guiding and mentoring colleagues' though processes in order to provide optimal patient care. Provides structured feedback with examples.SERVICE ESSENTIAL FUNCTIONSProvides care to patients visiting the clinic under the direct supervision of a Physician, Registered Nurse, or clinic leadership procedures, using cultural diversity and inclusion principles. Complete pre-visit planning workflow prior to visit whenever possible, including completing and/or requesting appropriate documentation. In collaboration with the provider team, anticipates the needs of the specific patient population.Communicates with patient, obtains and documents vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), chief complaint(s), preforms medication(s) review, discusses/reviews medical and social history (as appropriate). Documents, in patient's electronic medical record (EMR). care administered, all diagnostic measurements, treatments and procedures in accordance with established policies and procedures.Follow-up with patient as appropriate to ensure compliance with recommendations, medications, lab/x-ray results, special visits, PCP visits, dieticians, diabetes educators, etc. Ensures patient utilization and activation of MyChart.Provides care coordination with hospital, ED, consulting physicians and/or community resources whenever appropriate to including handling patient inquiries.Role models behaviors and skills, through peer-to-peer accountability, towards improving department score for patient satisfaction.QUALITY/SAFETY ESSENTIAL FUNCTIONSReports observations, conditions and problems of patients to the physician and/or nurse. Recognizes abnormal clinical findings and reports them appropriately. Provides for the privacy of patients and families, keeping the safety of the patient in mind.Accurately performs routine tests on patients such as EKG, rapid strep, urinalysis, and urine pregnancy tests.Sterilizing instruments and equipment; prepare, clean and maintain exam and treatment rooms, as well as supplies and equipment.FINANCE ESSENTIAL FUNCTIONSUses resources efficiently; does not waste supplies. Responsible for stocking exam rooms, taking inventory, and ordering supplies.Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime. Role models effective time management and coordinates colleagues to meet the overall demands of the department.GROWTH/INNOVATION ESSENTIAL FUNCTIONSDevelops skills of team members and continually assists with improving skills, performance and outcomes. Actively participates in professional development and the development of ongoing educational activities at a department-based level.Offers innovative solutions through participation in performance improvement activities.Completes and updates My Development plan on an on-going basis.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONHigh School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)WORK EXPERIENCEFive years medical assistant experience with highly complex, chronic disease management or in a specialty discipline LICENSES AND CERTIFICATIONS - REQUIREDRMA - Registered Medical Assistant (AMT) -- through an approved credentialing certification agency, i.e. American Association of Medical Assistant, American Medical Technologists ORCMA - National Certified Medical Assistant (NAHP) ORCMA - National Certified Medical Assistant (NCCT) ORCMA - National Certified Medical Assistant (NHA) ORCAAMA - Credentialed member, American Academy of Medical Administrators (AAMA) ORCCMA - National Certified Clinical Medical Assistant (NHA) OREMT - Emergency Medical Technician - State Certification ANDBLS - Basic Life Support (AHA) LICENSES AND CERTIFICATIONS - PREFERREDCPT - Phlebotomy Technician Certification KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesKnowledge of medical practice and care of patients and ability to assist with examinations, diagnostic and treatment procedures, knowledge of medical equipment and instrumentsSkill in developing and maintaining clinical quality assurance to maintain accurate medical recordsDemonstrate a learning attitude toward solving problems, using good reasoning and judgmentProvide safe patient-centered, compassionate and competent careProficient in computer skills for documentation and work-related purposesCompletes required continuous training and education, including department-specific requirements. Maintain current certificationsAbility to establish and maintain effective working relationships with patients, medical staff, coworkers and the publicAbility to work with peers in a team situationPossess an understanding of the patient population as it relates to the clinical disease processProficient in computer skills for documentation and work-related purposeDemonstrates advanced assessment competences appropriate for level of practiceSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform YesScrubs YesBusiness professional NoOther (department approved) YesON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* NoTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area NoCompany Profile:Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.Houston Methodist is an Equal Opportunity Employer.Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.

At Houston Methodist, the Nurse Anesthetist II PRN position, under the direction of the attending Anesthesiologist and Chair of the Department, functions as an experienced and qualified Certified Nurse Anesthetist providing pre-anesthesia, anesthesia and post-anesthesia services in a clinical, research and academic environment. This position affects direct patient care according to the nurse practice act of the State of Texas and Houston Methodist Standards of Care policies and procedures. The Nurse Anesthetist II position participates in research activities of the department and actively participates in the educational imperative of the Department of Anesthesiology. PEOPLE ESSENTIAL FUNCTIONSProvide clinical and didactic instruction to nurse anesthesia students with emphasis on the patient undergoing cardiac, thoracic and major vascular surgery. Serves as a resource person to students and other health care professionals. Evaluates and counsels nurse anesthesia students, making appropriate referrals when indicated.Communicates in an active, positive and effective manner to all health care team members, asking them if they need help and creating a climate free of fear by communicating and questioning, encouraging and supporting others to do the same, constructively influencing team morale. Improves department score for turnover/retention/employee engagement.SERVICE ESSENTIAL FUNCTIONSPerforms safe and effective care and delegated functions under physician supervision and treatment as defined by the Texas Nursing Board to practice guidelines. Performs thorough and complete pre-anesthesia assessments and develops appropriate anesthesia plans.Place and maintain epidural catheters as adjuncts to anesthesia. Places and monitors arterial and central venous catheters including pulmonary artery catheters.Role models behaviors and skills, through peer-to-peer accountability, towards improving score for patient satisfaction.QUALITY/SAFETY ESSENTIAL FUNCTIONSAdministers anesthesia in accordance with clinical privileges, including induction, maintenance and emergence. Selects, obtains and administers anesthetics, adjuvant drugs, accessory drugs and fluids necessary to manage the anesthetic, to maintain the patient's physiologic homeostasis, and to correct abnormal responses to the anesthesia or surgery. Documents pertinent information on the patient's medical record.Monitors, interprets and evaluates, ongoing data, as appropriate, for the type of anesthetic and specific patient needs. Provides expertise in airway management both in and out of the surgical suite catheters.Responds to emergency situations by providing airway management, administration of emergency fluids or drugs, or using basic or advanced cardiac life support techniques.Acts as investigator, collaborator, consultant, or assistant on research projects as needed. Leads and identifies opportunities for practice changes and performance improvement.Actively participates in meeting quality and safety targets and initiatives, reporting near misses and identifying solutions by collaborating with the interprofessional health care team. Role models situational awareness, using teachable moments to improve safety.FINANCE ESSENTIAL FUNCTIONSImplements department strategies to achieve financial target on entity scorecard and mentors others to do the same through timely documentation of care, optimizing efficiency, and other areas according to department specifications.GROWTH/INNOVATION ESSENTIAL FUNCTIONSAssists in developing, implementing and evaluating didactic and clinical curricula for the nurse anesthesia students. May serve on a variety of institutional committees and participate as instructors in staff development and continuing education programs for both professional and non-professional staff members.Maintains personal professional development through organization membership. Attends workshops and other educational programs, to ensure awareness of current developments and trends.Identifies and assumes responsibility of own learning needs, consults with healthcare team experts and seeks continuing education opportunities to meet those needs. Ensures own career discussions occur with appropriate management. Completes and updates My Development plan on an on-going basis.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONBachelor of Science degree or higher from an accredited School of NursingCompletion of Nurse Anesthesia programWORK EXPERIENCEFour years of anesthesia experience. LICENSES AND CERTIFICATIONS - REQUIREDRN - Registered Nurse - Texas State Licensure and/or Compact State Licensure within 60 days ORRN-Temp - Registered Nurse - Temporary State Licensure within 60 days ANDAPRN - Advanced Practice Registered Nurse - Texas Board of Nursing ANDCRNA - Certified Registered Nurse Anesthetist (NBCRNA) ANDBLS - Basic Life Support (AHA) ANDACLS - Advanced Cardiac Life Support (AHA) KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesStrong assessment, organizational and problem-solving skill as evidenced by capacity to prioritize multiple tasks and role componentsAbility to function independently and exercise judgment in interactions with physicians, interprofessional care team and patients and their familiesDemonstrates sound clinical knowledge of technology and treatment applicationsIn depth knowledge, experience and related skills of current anesthesia practices with emphasis on administration of anesthesia for the patient undergoing cardiac, vascular and thoracic surgeryIn depth knowledge of pharmacology with emphasis on anesthetic, cardiac and vasoactive drugsThorough knowledge of anesthetic equipmentExpertise in the placement of invasive monitoring devices including arterial, central venous and pulmonary artery cathetersAbility to move, manipulate, and safely operate anesthesia equipment during the administration of all types of anesthesia to all sizes of patientsAbility to adapt to work environment changes.Ability to maintain confidentiality, including HIPPA regulations complianceAbility to adjust work schedule to meet varying demandsUses critical thinking skills and clinical judgement to work autonomously as defined by the Texas Nursing Board & collaborates with healthcare team members to manage/coordinate patient careSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform NoScrubs YesBusiness professional YesOther (department approved) NoON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* YesTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area NoCompany Profile:Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.Houston Methodist is an Equal Opportunity Employer.Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.

At Houston Methodist, the Sr Staff Registered Nurse (RN) position is responsible for functioning as an advanced clinician at the Proficient level according to Benner's model of clinical practice. The Sr Staff RN position provides professional direct patient nursing care to a diverse patient population, which may include patients with varied and complex needs, and is considered an expert in a specialty. Besides conducting nursing assessments, assisting with exams and treatment and maintenance of medical records, this position assists in coaching and mentoring department staff in areas of clinical and professional practice. Role modeling compassionate communication with physicians and the interprofessional health care team, the Sr Staff RN position assumes leadership responsibilities with high level contributions in the department and across the institution. Responsibilities for this position may include but are not limited to leading department clinical activities, assessing department needs related to practice and improvement opportunities, serving as a clinical resource for department staff and coordinating department education in partnership with management. PEOPLE ESSENTIAL FUNCTIONSIdentifies staff development opportunities for professional growth of colleagues, provides coaching to meet identified goals. Acts as a model and coaches staff in effective verbal, non-verbal and written communication, which includes active listening and teaching. Provides oversight for new employee preceptorships.Collaborates to foster healthy relationships in the work environment such as mitigation of conflict. Advocates for a balanced workload, promotes positive behaviors, and peer-to-peer accountability.Improves nurse satisfaction by serving as a role model and mentor, facilitating teamwork with RNs, non-licensed and interprofessional staff. Drives improvement of department scores for employee engagement, i.e., peer-to-peer accountability.SERVICE ESSENTIAL FUNCTIONSRole models the patient and family-centered care standards, as outlined in the Houston Methodist Professional Nursing Practice document. Mentors others regarding specialty populations. Audits plan of care. Practices in a manner that is congruent with cultural diversity and inclusion principles.Develops, updates, and communicates plan of care, including discharge/disposition, in partnership with the patient, family and interprofessional health care team, using the nursing process. Prioritizes care based on the patient's needs, abilities, and preferences. Advocates on patient/family's behalf to identify and resolve clinical and ethical concerns. Develops appropriate resources and supports department practices and guidelines.Develops and implements effective patient teaching strategies based on learning needs; uses appropriate resources, incorporating planning for care after discharge/disposition. Consistently evaluates the patient's comprehension and adapts teaching methods accordingly.Drives department activities to improve department score for patient satisfaction, through peer-to-peer accountability to service standards.QUALITY/SAFETY ESSENTIAL FUNCTIONSModels the standards of care related to the nursing process, as outlined in the Houston Methodist Professional Nursing Practice document. Provides care as the staff nurse leader to complex patients and leads the interprofessional health care team in implementing plan of care. Anticipates/prevents and recognize/resolves early declines in patient condition and emergent situations. Manages assignment of complex patients and other department demands. Identifies areas of practice improvements with research-based evidence to achieve quality measures and patient safety outcomes, supported by accurate documentation and patient teaching.Models the standards related to regulatory requirements and professional practice as outlined in the Houston Methodist Professional Nursing Practice document. Role models highly developed assessment, clinical documentation, leadership, and analytical skills; integrates and contributes to professional practice standards, policies, procedures, protocols and leads improvements in patient safety-related processes at department or service line level. Contributes to development of service line and clinical standards and guidelines.Partners on initiatives to improve quality and safety scores, through peer-to-peer accountability, reporting near misses and identifying solutions by collaborating with the interprofessional team. Role models situational awareness, using teachable moments to improve safety.FINANCE ESSENTIAL FUNCTIONSModels independent time management effectively and prioritization of daily tasks, minimizing incidental overtime. Actively participates in the stewardship and efficient utilization of resources and needs including capital and operational budget needs.Implements department strategies to achieve financial target and mentors others to do the same through timely documentation of care, optimizing efficiency, minimizing incidental overtime, and other areas according to department specifications.GROWTH/INNOVATION ESSENTIAL FUNCTIONSIdentifies opportunities for practice changes and performance improvement. Investigates and incorporates evidence-based practices which are presented to department and leadership. Supports change initiatives and adapts to unexpected changes.Champions new care pathways or service line implementations to improve care to the community. Identifies trends for improvement opportunities or practice changes and supports initiatives. Researches the change and presents options to appropriate clinical leadership.Expands individual nursing knowledge and coaches staff to grow in knowledge, abilities, skills, and attitudes. Ensures own career discussions occur with appropriate management. Serves as the clinical resource. Develops and disseminates, as appropriate, informational/educational resources and programs designed to improve quality and professional practice. Completes and updates My Development plan on an on-going basis.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONBachelor's degree or higher from an accredited school of nursing OR Associate's degree from an accredited school of nursing with an additional two years of nursing experience (in addition to the minimum experience requirements listed below)WORK EXPERIENCEThree years of nursing experienceOne year in specialty preferred LICENSES AND CERTIFICATIONS - REQUIREDRN - Registered Nurse - Texas State Licensure and/or Compact State Licensure within 60 days ORRN-Temp - Registered Nurse - Temporary State Licensure within 60 days ANDBLS - Basic Life Support (AHA) ANDOther credentials and certifications as defined by department/service line KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesStrong assessment, organizational and problem-solving skills as evidenced by capacity to prioritize multiple tasks and role componentsAbility to function independently and exercise judgment in interactions with physicians, interprofessional care team and patients and their familiesActs as effective change agentUses therapeutic communication to establish a relationship with patients, families and interprofessional team to collaborate on the plan of careUses critical thinking skills and clinical judgment to work autonomously as defined by the Nurse Practice ActDemonstrates proficient time management skillsWorking knowledge of Microsoft products including OutlookSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform NoScrubs YesBusiness professional NoOther (department approved) NoON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* NoTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area NoCompany Profile:Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.Houston Methodist is an Equal Opportunity Employer.Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.

At Houston Methodist, the Echo/Vascular Sonographer position is responsible for regularly, versus occasionally, performing a variety of routine and specialized echo and vascular sonography procedures of moderate to high complexity, in inpatient, outpatient, hospital or clinic environments. Given the nature of the work environment necessitating great flexibility and teamwork, this position may also perform other job duties typically performed by others as related to transporting patients, admissions and registration, receptionist, physician contact, charting and documentation, patient monitoring, vitals, EKGs, and other duties as needed. A member of the direct patient care team, the Echo/Vascular Sonographer position is fully competent in all aspects of echo and vascular sonographic procedures, working independently, exercising sound judgement, and executing above average clinical skills on challenging procedures and patient care situations, providing direct assistance to physicians. This position delivers exceptional patient care, teamwork, and adheres to professional and clinical standards and guidelines to ensure optimal patient safety and customer service PEOPLE ESSENTIAL FUNCTIONSPromotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one another to achieve optimal department results. Collaborates with all members of the patient care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner.Provides support to co-workers, physicians, patients and family members demonstrating flexibility in performing the activity required to meet the need of the individual.Conducts self in a manner that is congruent with cultural diversity, equity, and inclusion principles. Contributes towards improvement of department scores for employee engagement, i.e. peer-to-peer accountability.SERVICE ESSENTIAL FUNCTIONSPerforms echo and vascular sonographic procedures as required by the department needs. Provides direct assistance to physicians during procedures, including assisting with sterile technique.Provides care for the physical needs of patients by executing various sonographic concepts to maximize performance which includes positioning, physiology, procedure preparation, and technical factors. Modifies technical factors to achieve desired imaging results and recognizes complications/limitations associated with certain procedures. Proactively identifies how to address these for optimum outcomes.Performs what is required to meet the needs of patient care which may be one or more of the following: transporting, registration, admissions, answering phones, contacting physicians, taking/monitoring vital signs, EKGs, documenting, etc.Contributes towards improvement of department score for patient satisfaction, through peer-to-peer accountability to service standards.QUALITY/SAFETY ESSENTIAL FUNCTIONSMaintains proper sterile techniques for procedures, regularly practices aseptic techniques, and ensures compliance with infection control procedures. Complies with job, departmental and hospital safety standards, practices, and policies.Ensures all imaging equipment has had QC performed as required and is in safe working order prior to use. Reports any malfunctions to management and regularly practices preventive maintenance procedures; calls for service if needed.Assists with implementation and education of department-based safety initiatives and standards of practice.Identifies opportunities for corrective action and process improvement providing recommendations and contributes to meeting departmental and hospital targets for quality and safety. Reports near misses and inputs errors promptly into PSN to improve processes and identify trends.FINANCE ESSENTIAL FUNCTIONSProvides accurate and complete documentation of patient procedures. Enters charges at the time service is delivered.Utilizes resources with cost effectiveness and value creation in mind. Self-motivated to independently manage time effectively, minimizing incidental overtime, and prioritize daily tasks, assisting coworkers as needed.GROWTH/INNOVATION ESSENTIAL FUNCTIONSParticipates in departmental projects and shared governance activities.Seeks opportunities to identify self-development needs and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an on-going basis.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONGraduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations sectionWORK EXPERIENCEThree years of combined echo and vascular experience; may consider HM Echo or Vascular Sonographer with two years experience LICENSES AND CERTIFICATIONS - REQUIREDRDCS - Registered Diagnostic Cardiac Sonographerr (ARDMS) ORRCS - Registered Cardiac Sonographer (CCI) ORRCCS - Registered Congenital Cardiac Sonographer (CCI) ANDARRT-VS - Radiologic Technologist - Vascular Sonography (ARRT) ORRVS - Registered Vascular Specialist (CCI) ORRVT - Registered Vascular Technologist (ARDMS) ANDBLS - Basic Life Support (AHA) KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesExhibits flexibility, willingness, and skills to transition from Technologist-specific job duties to handling administrative (registration, admissions, other office/clerical) duties necessary for the overall functioning of the operation; able to successfully function with limited supportAbility to work independently; capable of handling challenging/difficult diagnostic procedures and patient care situations.Demonstrates sound judgement and executes above average clinical skillsPossesses basic computer knowledge; operates multiple computer systems to include, Hospital/Radiology Information Systems and Office software to maintain patient and exam documentsExhibits strong interpersonal and team player skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients, visitors, physicians, and co-workersAdapts to multiple ongoing priorities with minimal supervision including, organizing workflow, and actively participating in problem-solvingSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform NoScrubs YesBusiness professional NoOther (department approved) YesON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* YesTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area NoMay require travel outside Houston Metropolitan area NoCompany Profile:Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.Houston Methodist is an Equal Opportunity Employer.Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.

At Houston Methodist, the Ultrasound Technologist I position completes a variety of routine diagnostic ultrasound procedures to include common and special ultrasound exams of moderate complexity. This position provides direct assistance to physicians with all diagnostic and special ultrasound procedures. This Ultrasound Technologist I position delivers exceptional patient care and adheres to ultrasound exam standards and guidelines established by governing agencies to ensure optimal patient safety and customer service. This position is a member of the direct patient care team. PEOPLE ESSENTIAL FUNCTIONSPromotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one another to achieve optimal department results. Collaborates with all members of the patient care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner.Uses peer-to-peer accountability towards department goals for retention and employee engagement.Communicates effectively with others to facilitate providing the highest quality service during every customer and patient encounter.SERVICE ESSENTIAL FUNCTIONSPerforms diagnostic ultrasound procedures to include common and special ultrasound exams. Ultrasound exams use high-frequency sound waves to capture images.Proactively assesses, identifies and responds to the needs of the patient for adjustment or intervention to optimize patient care, image quality and patient experience. This includes: positioning, physiology, procedure preparation, and technical factors. Modifies technical factors to achieve desired imaging results and recognizes complications and limitations associated with certain procedures.Provides direct assistance to physicians during diagnostic or special procedures, including assisting with sterile technique.Provides accurate explanations and instructions to patients and family members at an appropriate level utilizing verbal and non-verbal skills, terminology and language.QUALITY/SAFETY ESSENTIAL FUNCTIONSFollows safety standards and conducts all imaging procedures accordingly. Maintains proper sterile techniques for procedures, regularly practices aseptic techniques, and ensures compliance with infection control procedures. Complies with job role, department and hospital safety standards, practices and policies.Reports near misses and inputs errors promptly into appropriate hospital patient safety reporting system to improve processes and identify trends. Contributes to identification of corrective actions and improvement activities, and contributes to meeting department and hospital targets for quality and safety.Performs daily imaging equipment quality control (QC) ensuring all imaging equipment is in safe working order prior to use. Reports any malfunctions to management and regularly practices preventive maintenance procedures; calls for service if needed.Utilizes critical thinking skills to observe and proactively address patient reactions (i.e. medications) or potential outcomes and obtains assistance, as appropriate.FINANCE ESSENTIAL FUNCTIONSProvides accurate and complete documentation of patient procedures. Enters charges at the time service is delivered.Uses resources efficiently; does not waste supplies. Self-motivated to independently manage time effectively and prioritize daily tasks.GROWTH/INNOVATION ESSENTIAL FUNCTIONSParticipates in department projects or shared governance activities. Assumes responsibility for growth and development by participating in in-services programs and continuing education.Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development as a Technologist.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONGraduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section.WORK EXPERIENCENone LICENSES AND CERTIFICATIONS - REQUIREDRDMS-OB - Registered Diagnostic Medical Sonographer - OB/GYN (ARDMS) ORRDMS-AB - Registered Diagnostic Medical Sonographer - Abdomen (ARDMS) ORRDMS-BR - Registered Diagnostic Medical Sonographer - Breast (ARDMS) -- Breast (BR) credential earned prior to June 30, 2010 will be accepted as referenced in ACR guidelines ORARRT-SON - Radiologic Technologist - Sonography (ARRT) ANDNOTE: If functioning solely as a Breast Ultrasound Tech then either one of the above credentials or American Registry for Diagnostic Sonography (ARDMS- BR), or Breast (BR) credential earned prior to June 30, 2010 will be accepted as referenced in American College of Radiology guidelines; must obtain American Registry for Diagnostic Sonography- Breast (ARDMS- BR) registry by the end of the month following 18 months of hire/transfer date if does not already have ANDBLS - Basic Life Support (AHA) KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesPossesses basic computer knowledge; operates multiple computer systems to include, Hospital / Radiology Information Systems and Office software to maintain patient and exam documents.Exhibits strong interpersonal and team player skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients, visitors, physicians and co-workers.Adapts to multiple ongoing priorities with minimal supervision including, organizing work flow and actively participating in problem-solving.SUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform NoScrubs YesBusiness professional NoOther (department approved) YesON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* YesTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area YesCompany Profile:Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.Houston Methodist is an Equal Opportunity Employer.Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.

At Houston Methodist, the Neurophysiology (EMG) Technologist II position is responsible for highly complex nerve conduction recordings and monitoring additional neurophysiological phenomena by means of appropriate techniques. This position also provides advanced documentation to ensure comprehensive, timely, and accurate recording, accounting, and reporting of results and develops clinical findings. The Neurophysiology (EMG) Tech II position independently delivers high quality procedures per guidelines established by the department to ensure optimal patient safety and customer service PEOPLE ESSENTIAL FUNCTIONSCommunicates with the patients to explain the test procedure and provides answers to their questions to ensure accurate results.Interfaces with physicians, department staff, and other disciplines to evaluate and modify testing as needed.Functions as a team member, responding willingly and positively to colleagues' needs for assistance and partnership. Promotes a positive work environment with the interprofessional care team.Trains and mentors less experienced technologists, as appropriate.SERVICE ESSENTIAL FUNCTIONSEnsures accurate testing procedures by planning and organizing materials and supplies in the appropriate work areas prior to patient arrival.Uses advanced knowledge to determine necessary procedures and equipment based on physician instructions.Prepares patients by applying a variety of surface electrodes as required for testing. Obtains standard recordings as directed by the electromyographer.QUALITY/SAFETY ESSENTIAL FUNCTIONSRecognizes artifacts and takes appropriate action to eliminate them. Recognizes and eliminates causes of electrical interference. Describes all abnormal clinical manifestations observed during tests.Makes appropriate calibration procedures of the electromyography (EMG) apparatus for standard recordings; inspects and assures proper maintenance of EMG needle and related equipment.Identifies opportunities for process improvement providing recommendations impacting department quality and safety targets, through peer-to-peer accountability, reporting near misses, and collaborating with the interprofessional team.Assists in gathering data for quality improvement projects. Contributes to meeting department targets for quality and safety.FINANCE ESSENTIAL FUNCTIONSCollaborates with physicians to ensure accurate coding and charge capture. Maintains equipment and supplies effectively and efficiently. Independently manages time effectively and prioritizes daily responsibilities and assignments. Role models effective time management collaboration to meet the overall demands of the department.GROWTH/INNOVATION ESSENTIAL FUNCTIONSLeads departmental activities due to advanced knowledge level, including research activities. Offers innovative solutions through advanced participation in performance improvement projects and department activities.Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development. Completes and updates My Development plan on an on-going basis, including the development of advanced skills.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONHigh School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)Graduate of an accredited electro-neurodiagnostic technology programWORK EXPERIENCEThree years in a clinic and/or hospital setting performing varying levels of electrodiagnostic procedures LICENSES AND CERTIFICATIONS - REQUIREDCNCT - Certified Nerve Conduction Technologist (ABEM) ORRNCST - Registed Nerve Conduction Technologist (AAET) ANDBLS - Basic Life Support (AHA) KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesCompetence in the use of computers and neurodiagnostic equipmentMaintains clear communication with customers regarding mutual expectations during testingAbility to take personal responsibility and accountability for correcting customer service problemsSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform YesScrubs YesBusiness professional NoOther (department approved) NoON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* NoTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area NoMay require travel outside Houston Metropolitan area NoCompany Profile:Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.Houston Methodist is an Equal Opportunity Employer.Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.

At Houston Methodist, the Senior Medical Assistant Certified (Sr. MA) position is responsible for functioning as an expert and demonstrates highly competent knowledge in the more technical and advances examinations and treatments necessary to communicate appropriately and carry out delegated medical assistant level tasks under the direct supervision of a Physician and/or Registered Nurse for assigned patient populations, for providing high quality support of patient care and services. This position oversees appropriate scope of practice (i.e. Hand Hygiene Validator, EMR super-user). The Sr. MA position assists with patient examinations, procedures, diagnostic studies, treatment, and dressing changes. This position also performs general administrative duties in accordance with CLIA, HIPAA, NCQA and government standards, as well as company policies and procedures. The Sr. MA position participates in patient care which is under the direction of a physician and within the scope of a medical assistant. This position may also be required to schedule patient appointments, ensure medical necessity compliance, and verify eligibility for care. Other duties for the Sr. MA position include independently and expertly performing the duties and responsibilities of preceptor and clinical resource to Medical Assistants, training and orienting others as appropriate. PEOPLE ESSENTIAL FUNCTIONSRole models and promotes a positive work environment that actively assists interprofessional care team to achieve optimal department results. Makes contributions to the work effort as a whole, by leading and initiating problem resolution within the work unit. Facilitates teamwork by anticipating the need for assistance and responding positively to requests for assistance.Collaborates with all members of the interprofessional health care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner. Teaches peers to critically think by verbally expressing rationale for decisions and follows up consistently. Facilitates open, professional, communication to achieve mutual understanding, role modeling by example.Independently executes the duties and responsibilities of preceptor, serves as a clinical resource in the department, using advanced skills and competencies, guiding and mentoring colleagues' though processes in order to provide optimal patient care. Provides structured feedback with examples.SERVICE ESSENTIAL FUNCTIONSProvides care to patients visiting the clinic under the direct supervision of a Physician, Registered Nurse, or clinic leadership procedures, using cultural diversity and inclusion principles. Complete pre-visit planning workflow prior to visit whenever possible, including completing and/or requesting appropriate documentation. In collaboration with the provider team, anticipates the needs of the specific patient population.Communicates with patient, obtains and documents vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), chief complaint(s), preforms medication(s) review, discusses/reviews medical and social history (as appropriate). Documents, in patient's electronic medical record (EMR). care administered, all diagnostic measurements, treatments and procedures in accordance with established policies and procedures.Follow-up with patient as appropriate to ensure compliance with recommendations, medications, lab/x-ray results, special visits, PCP visits, dieticians, diabetes educators, etc. Ensures patient utilization and activation of MyChart.Provides care coordination with hospital, ED, consulting physicians and/or community resources whenever appropriate to including handling patient inquiries.Role models behaviors and skills, through peer-to-peer accountability, towards improving department score for patient satisfaction.QUALITY/SAFETY ESSENTIAL FUNCTIONSReports observations, conditions and problems of patients to the physician and/or nurse. Recognizes abnormal clinical findings and reports them appropriately. Provides for the privacy of patients and families, keeping the safety of the patient in mind.Accurately performs routine tests on patients such as EKG, rapid strep, urinalysis, and urine pregnancy tests.Sterilizing instruments and equipment; prepare, clean and maintain exam and treatment rooms, as well as supplies and equipment.FINANCE ESSENTIAL FUNCTIONSUses resources efficiently; does not waste supplies. Responsible for stocking exam rooms, taking inventory, and ordering supplies.Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime. Role models effective time management and coordinates colleagues to meet the overall demands of the department.GROWTH/INNOVATION ESSENTIAL FUNCTIONSDevelops skills of team members and continually assists with improving skills, performance and outcomes. Actively participates in professional development and the development of ongoing educational activities at a department-based level.Offers innovative solutions through participation in performance improvement activities.Completes and updates My Development plan on an on-going basis.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONHigh School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)WORK EXPERIENCEFive years medical assistant experience with highly complex, chronic disease management or in a specialty discipline LICENSES AND CERTIFICATIONS - REQUIREDRMA - Registered Medical Assistant (AMT) -- through an approved credentialing certification agency, i.e. American Association of Medical Assistant, American Medical Technologists ORCMA - National Certified Medical Assistant (NAHP) ORCMA - National Certified Medical Assistant (NCCT) ORCMA - National Certified Medical Assistant (NHA) ORCAAMA - Credentialed member, American Academy of Medical Administrators (AAMA) ORCCMA - National Certified Clinical Medical Assistant (NHA) OREMT - Emergency Medical Technician - State Certification ANDBLS - Basic Life Support (AHA) LICENSES AND CERTIFICATIONS - PREFERREDCPT - Phlebotomy Technician Certification KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesKnowledge of medical practice and care of patients and ability to assist with examinations, diagnostic and treatment procedures, knowledge of medical equipment and instrumentsSkill in developing and maintaining clinical quality assurance to maintain accurate medical recordsDemonstrate a learning attitude toward solving problems, using good reasoning and judgmentProvide safe patient-centered, compassionate and competent careProficient in computer skills for documentation and work-related purposesCompletes required continuous training and education, including department-specific requirements. Maintain current certificationsAbility to establish and maintain effective working relationships with patients, medical staff, coworkers and the publicAbility to work with peers in a team situationPossess an understanding of the patient population as it relates to the clinical disease processProficient in computer skills for documentation and work-related purposeDemonstrates advanced assessment competences appropriate for level of practiceSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform YesScrubs YesBusiness professional NoOther (department approved) YesON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* NoTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area NoCompany Profile:Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.Houston Methodist is an Equal Opportunity Employer.Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.

At Houston Methodist, the Clinic Specialty Registered Nurse (RN) position is responsible for functioning as an advanced clinician at the Proficient level according to Benner's model of clinical practice. The Clinic Specialty RN position provides, and coordinates defined specialty care and associated services to a defined population and is considered an expert in a specialty. Besides assessing patient and associated needs and developing and implementing intervention plans, and evaluates response, this position assists in coaching and mentoring department staff in areas of clinical and professional practice. Role modeling compassionate communication with physicians and the interprofessional health care team, the Clinic Specialty RN position assumes leadership responsibilities with high level contributions in the department and across the institution. Responsibilities for this position may include but are not limited to leading department clinical activities, assessing department needs related to practice and improvement opportunities, serving as a clinical resource for department staff and coordinating department education in partnership with management. PEOPLE ESSENTIAL FUNCTIONSServes as a content expert and clinical resource by providing staff and patient education. Identifies staff development opportunities for professional growth of colleagues, provides coaching to meet identified goals. Role models and coaches staff in effective verbal, non-verbal and written communication, which includes active listening and teaching.Collaborates with other health care providers and/or community services, as appropriate.Improves nurse satisfaction by serving as a role model and mentor, facilitating teamwork with RNs, non-licensed and interprofessional staff. Drives improvement of department scores for employee engagement, i.e., peer-to-peer accountability.SERVICE ESSENTIAL FUNCTIONSIndependently obtains detailed health histories and assesses patient and associated needs, develops, and implements intervention plans, and evaluates response on a selected patient population. Advocates on patient/family's behalf to identify and resolve clinical and ethical concerns.Performs or assists in procedural care requiring complex nursing skills and clinical judgment; treats acute/chronic medical problems, as per physician approved protocol. Administers ordered medications via oral, subcutaneous, intramuscular, intradermal, or sublingual routes.Educates patient and family about diagnostic procedures, medications, chronic disease management and treatment instructions. Consistently evaluates the patient's comprehension and adapts teaching methods accordingly.Role models the patient and family-centered care standards, as outlined in the Houston Methodist Professional Nursing Practice document. Mentors others regarding specialty populations. Practices in a manner that is congruent with cultural diversity and inclusion principles.Drives department activities to improve department score for patient satisfaction, through peer-to-peer accountability to service standards.QUALITY/SAFETY ESSENTIAL FUNCTIONSModels the standards of care related to the nursing process, as outlined in the Houston Methodist Professional Nursing Practice document. Leads the interprofessional health care team in implementing plan of care. Anticipates/prevents and recognize/resolves early declines in patient condition and emergent situations. Manages complex patients and other department demands.Models the standards related to regulatory requirements and professional practice as outlined in the Houston Methodist Professional Nursing Practice document. Integrates and contributes to professional practice standards, policies, procedures, protocols and leads improvements in patient safety-related processes at department or service line level. Contributes to development of service line and clinical standards and guidelines.Partners on initiatives to improve quality and safety scores through reporting near misses and identifying solutions by collaborating with the interprofessional team. Role models situational awareness, using teachable moments to improve safety.FINANCE ESSENTIAL FUNCTIONSModels independent time management effectively and prioritization of daily tasks, minimizing incidental overtime. Actively participates in the stewardship and efficient utilization of resources and needs including capital and operational budget needs.Implements department strategies to achieve financial target and mentors others to do the same through timely documentation of care, optimizing efficiency, minimizing incidental overtime, and other areas according to department specifications.GROWTH/INNOVATION ESSENTIAL FUNCTIONSIdentifies areas of practice improvements with research-based evidence to achieve quality measures and patient safety outcomes, supported by accurate documentation and patient teaching, which are presented to department and leadership. Supports change initiatives and adapts to unexpected changes.Enhances professional growth and development through participation in educational programs, current literature, in-service meetings, and workshops. Ensures own career discussions occur with appropriate management. Completes and updates My Development plan on an on-going basis.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONBachelor's degree (or higher) from an accredited school of nursingWORK EXPERIENCEFive years of nursing experience with two years in specialty LICENSES AND CERTIFICATIONS - REQUIREDRN - Registered Nurse - Texas State Licensure and/or Compact State Licensure within 60 days ORRN-Temp - Registered Nurse - Temporary State Licensure within 60 days ANDBLS - Basic Life Support (AHA) ANDOther credentials and certifications as defined by department/service line KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesKnowledge of the principles of growth and development and psychosocial characteristics and interventions for age specific requirement of the assigned patientsStrong assessment, organizational and problem-solving skills as evidenced by capacity to prioritize multiple tasks and role componentsAbility to function independently and exercise judgment in interactions with physicians, interprofessional care team and patients and their familiesActs as effective change agentUses therapeutic communication to establish a relationship with patients, families and interprofessional team to collaborate on the plan of careUses critical thinking skills and clinical judgment to work autonomously as defined by the Nurse Practice ActDemonstrates proficient time management skillsWorking knowledge of Microsoft products including OutlookSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform NoScrubs YesBusiness professional NoOther (department approved) NoON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* NoTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area NoCompany Profile:Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.Houston Methodist is an Equal Opportunity Employer.Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.

At Houston Methodist, the Senior Medical Assistant Certified (Sr. MA) position is responsible for functioning as an expert and demonstrates highly competent knowledge in the more technical and advances examinations and treatments necessary to communicate appropriately and carry out delegated medical assistant level tasks under the direct supervision of a Physician and/or Registered Nurse for assigned patient populations, for providing high quality support of patient care and services. This position oversees appropriate scope of practice (i.e. Hand Hygiene Validator, EMR super-user). The Sr. MA position assists with patient examinations, procedures, diagnostic studies, treatment, and dressing changes. This position also performs general administrative duties in accordance with CLIA, HIPAA, NCQA and government standards, as well as company policies and procedures. The Sr. MA position participates in patient care which is under the direction of a physician and within the scope of a medical assistant. This position may also be required to schedule patient appointments, ensure medical necessity compliance, and verify eligibility for care. Other duties for the Sr. MA position include independently and expertly performing the duties and responsibilities of preceptor and clinical resource to Medical Assistants, training and orienting others as appropriate. PEOPLE ESSENTIAL FUNCTIONSRole models and promotes a positive work environment that actively assists interprofessional care team to achieve optimal department results. Makes contributions to the work effort as a whole, by leading and initiating problem resolution within the work unit. Facilitates teamwork by anticipating the need for assistance and responding positively to requests for assistance.Collaborates with all members of the interprofessional health care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner. Teaches peers to critically think by verbally expressing rationale for decisions and follows up consistently. Facilitates open, professional, communication to achieve mutual understanding, role modeling by example.Independently executes the duties and responsibilities of preceptor, serves as a clinical resource in the department, using advanced skills and competencies, guiding and mentoring colleagues' though processes in order to provide optimal patient care. Provides structured feedback with examples.SERVICE ESSENTIAL FUNCTIONSProvides care to patients visiting the clinic under the direct supervision of a Physician, Registered Nurse, or clinic leadership procedures, using cultural diversity and inclusion principles. Complete pre-visit planning workflow prior to visit whenever possible, including completing and/or requesting appropriate documentation. In collaboration with the provider team, anticipates the needs of the specific patient population.Communicates with patient, obtains and documents vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), chief complaint(s), preforms medication(s) review, discusses/reviews medical and social history (as appropriate). Documents, in patient's electronic medical record (EMR). care administered, all diagnostic measurements, treatments and procedures in accordance with established policies and procedures.Follow-up with patient as appropriate to ensure compliance with recommendations, medications, lab/x-ray results, special visits, PCP visits, dieticians, diabetes educators, etc. Ensures patient utilization and activation of MyChart.Provides care coordination with hospital, ED, consulting physicians and/or community resources whenever appropriate to including handling patient inquiries.Role models behaviors and skills, through peer-to-peer accountability, towards improving department score for patient satisfaction.QUALITY/SAFETY ESSENTIAL FUNCTIONSReports observations, conditions and problems of patients to the physician and/or nurse. Recognizes abnormal clinical findings and reports them appropriately. Provides for the privacy of patients and families, keeping the safety of the patient in mind.Accurately performs routine tests on patients such as EKG, rapid strep, urinalysis, and urine pregnancy tests.Sterilizing instruments and equipment; prepare, clean and maintain exam and treatment rooms, as well as supplies and equipment.FINANCE ESSENTIAL FUNCTIONSUses resources efficiently; does not waste supplies. Responsible for stocking exam rooms, taking inventory, and ordering supplies.Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime. Role models effective time management and coordinates colleagues to meet the overall demands of the department.GROWTH/INNOVATION ESSENTIAL FUNCTIONSDevelops skills of team members and continually assists with improving skills, performance and outcomes. Actively participates in professional development and the development of ongoing educational activities at a department-based level.Offers innovative solutions through participation in performance improvement activities.Completes and updates My Development plan on an on-going basis.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONHigh School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)WORK EXPERIENCEFive years medical assistant experience with highly complex, chronic disease management or in a specialty discipline LICENSES AND CERTIFICATIONS - REQUIREDRMA - Registered Medical Assistant (AMT) -- through an approved credentialing certification agency, i.e. American Association of Medical Assistant, American Medical Technologists ORCMA - National Certified Medical Assistant (NAHP) ORCMA - National Certified Medical Assistant (NCCT) ORCMA - National Certified Medical Assistant (NHA) ORCAAMA - Credentialed member, American Academy of Medical Administrators (AAMA) ORCCMA - National Certified Clinical Medical Assistant (NHA) OREMT - Emergency Medical Technician - State Certification ANDBLS - Basic Life Support (AHA) LICENSES AND CERTIFICATIONS - PREFERREDCPT - Phlebotomy Technician Certification KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesKnowledge of medical practice and care of patients and ability to assist with examinations, diagnostic and treatment procedures, knowledge of medical equipment and instrumentsSkill in developing and maintaining clinical quality assurance to maintain accurate medical recordsDemonstrate a learning attitude toward solving problems, using good reasoning and judgmentProvide safe patient-centered, compassionate and competent careProficient in computer skills for documentation and work-related purposesCompletes required continuous training and education, including department-specific requirements. Maintain current certificationsAbility to establish and maintain effective working relationships with patients, medical staff, coworkers and the publicAbility to work with peers in a team situationPossess an understanding of the patient population as it relates to the clinical disease processProficient in computer skills for documentation and work-related purposeDemonstrates advanced assessment competences appropriate for level of practiceSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform YesScrubs YesBusiness professional NoOther (department approved) YesON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* NoTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area NoCompany Profile:Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.Houston Methodist is an Equal Opportunity Employer.Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.

Surgery Experience PreferredAt Houston Methodist, the Medical Assistant Certified (MA) position is responsible for assisting in the examination and treatment of patients under the direct supervision of the clinical or administrative leadership. This position is responsible for assisting providers in the administration of patient care in assigned clinical areas. The MA position assists with patient examinations, procedures, diagnostic studies, treatment, and dressing changes. This position also performs general administrative duties in accordance with CLIA, HIPAA, NCQA and government standards, as well as company policies and procedures. The MA position participates in patient care which is under the direction of a physician and within the scope of a medical assistant. This position may also be required to schedule patient appointments, ensure medical necessity compliance, and verify eligibility for care. PEOPLE ESSENTIAL FUNCTIONSPromotes a positive work environment with the interprofessional care team. Participates in teamwork by responding positively to requests for assistance. Works well with others to make contributions to the work effort as a whole and facilitates problem resolution.Interacts with peers, staff and physicians in a supportive and respectful manner. Encourages open communication to achieve mutual understanding. Communication to promote both work efforts and problem resolution is clear and professional. Collaborates with all members of the interprofessional team by actively communicating and reporting pertinent patient care information in a clear and timely manner. Takes messages via telephone/email to forward to the provider/registered nurse.Contributes towards improvement of department scores for employee engagement, i.e. peer-to-peer accountability.SERVICE ESSENTIAL FUNCTIONSProvides care to patients visiting the clinic under the direct supervision of a Physician, Registered Nurse, or clinic leadership procedures, using cultural diversity and inclusion principles. In collaboration with the provider team, anticipates the needs of the specific patient population.Communicates with patient, obtains and documents vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), chief complaint(s), preforms medication(s) review, discusses/reviews medical and social history (as appropriate). Documents, in patient's electronic medical record (EMR), care administered, all diagnostic measurements, treatments and procedures in accordance with established policies and procedures.Follow-up with patient as appropriate to ensure compliance with recommendations, medications, lab/x-ray results, special visits, PCP visits, dieticians, diabetes educators, etc. Ensures patient utilization and activation of MyChart.Contributes towards improving department scores for patient satisfaction through peer-to-peer accountability.QUALITY/SAFETY ESSENTIAL FUNCTIONSPrepares treatment rooms for examination of patients. Assists with maintaining equipment and supplies.Reports observations, conditions and problems of patients to the physician or nurse to achieve desired patient outcomes. Provides for the privacy of patients and families, keeping the safety of the patient in mind.Sterilizes instruments and equipment under the supervision of Sr. Medical Assistant or Registered Nurse.Contributes to identification of improvement activities, impacting quality and safety targets, through peer-to-peer accountability, reporting near misses, and collaborating with the interprofessional team.FINANCE ESSENTIAL FUNCTIONSResponsible for stocking exam rooms and taking inventory.Uses resources efficiently; does not waste supplies. Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime. Utilizes time between heavy workloads efficiently and helps other team members.GROWTH/INNOVATION ESSENTIAL FUNCTIONSOffers innovative solutions through participation in performance improvement projects and professional development activities.Seeks guidance and validation of knowledge base, skill level and decision making as necessary, especially in areas of question, from preceptor and assigned licensed personnel.Completes and updates My Development plan (MDP) on an on-going basis.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONHigh School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)WORK EXPERIENCETwo years of Medical Assistant experience in a clinic/outpatient setting or one year in the Novice-II position LICENSES AND CERTIFICATIONS - REQUIREDRMA - Registered Medical Assistant (AMT) -- through an approved credentialing certification agency, i.e. American Association of Medical Assistant or American Medical Technologists ORCMA - National Certified Medical Assistant (NAHP) ORCMA - National Certified Medical Assistant (NCCT) ORCMA - National Certified Medical Assistant (NHA) ORCAAMA - Credentialed member, American Academy of Medical Administrators (AAMA) ORCCMA - National Certified Clinical Medical Assistant (NHA) OREMT - Emergency Medical Technician - State Certification ANDBLS - Basic Life Support (AHA)LICENSES AND CERTIFICATIONS - PREFERREDCPT - Phlebotomy Technician Certification KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesKnowledge of medical practice and care of patients and ability to assist with examinations, diagnostic and treatment procedures, knowledge of medical equipment and instrumentsSkill in developing and maintaining clinical quality assurance to maintain accurate medical recordsDemonstrate a learning attitude toward solving problems, using good reasoning and judgmentProvide safe patient-centered, compassionate and competent careProficient in computer skills for documentation and work-related purposesCompletes required continuous training and education, including department-specific requirements. Maintain current certificationsSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform YesScrubs YesBusiness professional NoOther (department approved) NoON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* NoTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area NoCompany Profile:Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.Houston Methodist is an Equal Opportunity Employer.Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.

At Houston Methodist, the Medical Assistant Certified (MA) position is responsible for assisting in the examination and treatment of patients under the direct supervision of the clinical or administrative leadership. This position is responsible for assisting providers in the administration of patient care in assigned clinical areas. The MA position assists with patient examinations, procedures, diagnostic studies, treatment, and dressing changes. This position also performs general administrative duties in accordance with CLIA, HIPAA, NCQA and government standards, as well as company policies and procedures. The MA position participates in patient care which is under the direction of a physician and within the scope of a medical assistant. This position may also be required to schedule patient appointments, ensure medical necessity compliance, and verify eligibility for care. PEOPLE ESSENTIAL FUNCTIONSPromotes a positive work environment with the interprofessional care team. Participates in teamwork by responding positively to requests for assistance. Works well with others to make contributions to the work effort as a whole and facilitates problem resolution.Interacts with peers, staff and physicians in a supportive and respectful manner. Encourages open communication to achieve mutual understanding. Communication to promote both work efforts and problem resolution is clear and professional. Collaborates with all members of the interprofessional team by actively communicating and reporting pertinent patient care information in a clear and timely manner. Takes messages via telephone/email to forward to the provider/registered nurse.Contributes towards improvement of department scores for employee engagement, i.e. peer-to-peer accountability.SERVICE ESSENTIAL FUNCTIONSProvides care to patients visiting the clinic under the direct supervision of a Physician, Registered Nurse, or clinic leadership procedures, using cultural diversity and inclusion principles. In collaboration with the provider team, anticipates the needs of the specific patient population.Communicates with patient, obtains and documents vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), chief complaint(s), preforms medication(s) review, discusses/reviews medical and social history (as appropriate). Documents, in patient's electronic medical record (EMR), care administered, all diagnostic measurements, treatments and procedures in accordance with established policies and procedures. Follow-up with patient as appropriate to ensure compliance with recommendations, medications, lab/x-ray results, special visits, PCP visits, dieticians, diabetes educators, etc. Ensures patient utilization and activation of MyChart.Contributes towards improving department scores for patient satisfaction through peer-to-peer accountability.QUALITY/SAFETY ESSENTIAL FUNCTIONSPrepares treatment rooms for examination of patients. Assists with maintaining equipment and supplies.Reports observations, conditions and problems of patients to the physician or nurse to achieve desired patient outcomes. Provides for the privacy of patients and families, keeping the safety of the patient in mind.Sterilizes instruments and equipment under the supervision of Sr. Medical Assistant or Registered Nurse.Contributes to identification of improvement activities, impacting quality and safety targets, through peer-to-peer accountability, reporting near misses, and collaborating with the interprofessional team.FINANCE ESSENTIAL FUNCTIONSResponsible for stocking exam rooms and taking inventory.Uses resources efficiently; does not waste supplies. Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime. Utilizes time between heavy workloads efficiently and helps other team members.GROWTH/INNOVATION ESSENTIAL FUNCTIONSOffers innovative solutions through participation in performance improvement projects and professional development activities. Seeks guidance and validation of knowledge base, skill level and decision making as necessary, especially in areas of question, from preceptor and assigned licensed personnel.Completes and updates My Development plan (MDP) on an on-going basis.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONHigh School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)WORK EXPERIENCETwo years of Medical Assistant experience in a clinic/outpatient setting or one year in the Novice-II position LICENSES AND CERTIFICATIONS - REQUIREDRMA - Registered Medical Assistant (AMT) -- through an approved credentialing certification agency, i.e. American Association of Medical Assistant or American Medical Technologists ORCMA - National Certified Medical Assistant (NAHP) ORCMA - National Certified Medical Assistant (NCCT) ORCMA - National Certified Medical Assistant (NHA) ORCAAMA - Credentialed member, American Academy of Medical Administrators (AAMA) ORCCMA - National Certified Clinical Medical Assistant (NHA) OREMT - Emergency Medical Technician - State Certification ANDBLS - Basic Life Support (AHA) LICENSES AND CERTIFICATIONS - PREFERREDCPT - Phlebotomy Technician Certification KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesKnowledge of medical practice and care of patients and ability to assist with examinations, diagnostic and treatment procedures, knowledge of medical equipment and instrumentsSkill in developing and maintaining clinical quality assurance to maintain accurate medical recordsDemonstrate a learning attitude toward solving problems, using good reasoning and judgmentProvide safe patient-centered, compassionate and competent careProficient in computer skills for documentation and work-related purposesCompletes required continuous training and education, including department-specific requirements. Maintain current certificationsSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform YesScrubs YesBusiness professional NoOther (department approved) NoON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* NoTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area NoCompany Profile:Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.Houston Methodist is an Equal Opportunity Employer.Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.

At Houston Methodist, the Senior Medical Assistant Certified (Sr. MA) position is responsible for functioning as an expert and demonstrates highly competent knowledge in the more technical and advances examinations and treatments necessary to communicate appropriately and carry out delegated medical assistant level tasks under the direct supervision of a Physician and/or Registered Nurse for assigned patient populations, for providing high quality support of patient care and services. This position oversees appropriate scope of practice (i.e. Hand Hygiene Validator, EMR super-user). The Sr. MA position assists with patient examinations, procedures, diagnostic studies, treatment, and dressing changes. This position also performs general administrative duties in accordance with CLIA, HIPAA, NCQA and government standards, as well as company policies and procedures. The Sr. MA position participates in patient care which is under the direction of a physician and within the scope of a medical assistant. This position may also be required to schedule patient appointments, ensure medical necessity compliance, and verify eligibility for care. Other duties for the Sr. MA position include independently and expertly performing the duties and responsibilities of preceptor and clinical resource to Medical Assistants, training and orienting others as appropriate. PEOPLE ESSENTIAL FUNCTIONSRole models and promotes a positive work environment that actively assists interprofessional care team to achieve optimal department results. Makes contributions to the work effort as a whole, by leading and initiating problem resolution within the work unit. Facilitates teamwork by anticipating the need for assistance and responding positively to requests for assistance.Collaborates with all members of the interprofessional health care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner. Teaches peers to critically think by verbally expressing rationale for decisions and follows up consistently. Facilitates open, professional, communication to achieve mutual understanding, role modeling by example.Independently executes the duties and responsibilities of preceptor, serves as a clinical resource in the department, using advanced skills and competencies, guiding and mentoring colleagues' though processes in order to provide optimal patient care. Provides structured feedback with examples.SERVICE ESSENTIAL FUNCTIONSProvides care to patients visiting the clinic under the direct supervision of a Physician, Registered Nurse, or clinic leadership procedures, using cultural diversity and inclusion principles. Complete pre-visit planning workflow prior to visit whenever possible, including completing and/or requesting appropriate documentation. In collaboration with the provider team, anticipates the needs of the specific patient population.Communicates with patient, obtains and documents vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), chief complaint(s), preforms medication(s) review, discusses/reviews medical and social history (as appropriate). Documents, in patient's electronic medical record (EMR). care administered, all diagnostic measurements, treatments and procedures in accordance with established policies and procedures.Follow-up with patient as appropriate to ensure compliance with recommendations, medications, lab/x-ray results, special visits, PCP visits, dieticians, diabetes educators, etc. Ensures patient utilization and activation of MyChart.Provides care coordination with hospital, ED, consulting physicians and/or community resources whenever appropriate to including handling patient inquiries.Role models behaviors and skills, through peer-to-peer accountability, towards improving department score for patient satisfaction.QUALITY/SAFETY ESSENTIAL FUNCTIONSReports observations, conditions and problems of patients to the physician and/or nurse. Recognizes abnormal clinical findings and reports them appropriately. Provides for the privacy of patients and families, keeping the safety of the patient in mind.Accurately performs routine tests on patients such as EKG, rapid strep, urinalysis, and urine pregnancy tests.Sterilizing instruments and equipment; prepare, clean and maintain exam and treatment rooms, as well as supplies and equipment.FINANCE ESSENTIAL FUNCTIONSUses resources efficiently; does not waste supplies. Responsible for stocking exam rooms, taking inventory, and ordering supplies.Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime. Role models effective time management and coordinates colleagues to meet the overall demands of the department.GROWTH/INNOVATION ESSENTIAL FUNCTIONSDevelops skills of team members and continually assists with improving skills, performance and outcomes. Actively participates in professional development and the development of ongoing educational activities at a department-based level.Offers innovative solutions through participation in performance improvement activities.Completes and updates My Development plan on an on-going basis.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONHigh School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)WORK EXPERIENCEFive years medical assistant experience with highly complex, chronic disease management or in a specialty discipline LICENSES AND CERTIFICATIONS - REQUIREDRMA - Registered Medical Assistant (AMT) -- through an approved credentialing certification agency, i.e. American Association of Medical Assistant, American Medical Technologists ORCMA - National Certified Medical Assistant (NAHP) ORCMA - National Certified Medical Assistant (NCCT) ORCMA - National Certified Medical Assistant (NHA) ORCAAMA - Credentialed member, American Academy of Medical Administrators (AAMA) ORCCMA - National Certified Clinical Medical Assistant (NHA) OREMT - Emergency Medical Technician - State Certification ANDBLS - Basic Life Support (AHA) LICENSES AND CERTIFICATIONS - PREFERREDCPT - Phlebotomy Technician Certification KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesKnowledge of medical practice and care of patients and ability to assist with examinations, diagnostic and treatment procedures, knowledge of medical equipment and instrumentsSkill in developing and maintaining clinical quality assurance to maintain accurate medical recordsDemonstrate a learning attitude toward solving problems, using good reasoning and judgmentProvide safe patient-centered, compassionate and competent careProficient in computer skills for documentation and work-related purposesCompletes required continuous training and education, including department-specific requirements. Maintain current certificationsAbility to establish and maintain effective working relationships with patients, medical staff, coworkers and the publicAbility to work with peers in a team situationPossess an understanding of the patient population as it relates to the clinical disease processProficient in computer skills for documentation and work-related purposeDemonstrates advanced assessment competences appropriate for level of practiceSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform YesScrubs YesBusiness professional NoOther (department approved) YesON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* NoTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area NoCompany Profile:Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.Houston Methodist is an Equal Opportunity Employer.Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.

At Houston Methodist, the Senior Medical Assistant Certified (Sr. MA) position is responsible for functioning as an expert and demonstrates highly competent knowledge in the more technical and advances examinations and treatments necessary to communicate appropriately and carry out delegated medical assistant level tasks under the direct supervision of a Physician and/or Registered Nurse for assigned patient populations, for providing high quality support of patient care and services. This position oversees appropriate scope of practice (i.e. Hand Hygiene Validator, EMR super-user). The Sr. MA position assists with patient examinations, procedures, diagnostic studies, treatment, and dressing changes. This position also performs general administrative duties in accordance with CLIA, HIPAA, NCQA and government standards, as well as company policies and procedures. The Sr. MA position participates in patient care which is under the direction of a physician and within the scope of a medical assistant. This position may also be required to schedule patient appointments, ensure medical necessity compliance, and verify eligibility for care. Other duties for the Sr. MA position include independently and expertly performing the duties and responsibilities of preceptor and clinical resource to Medical Assistants, training and orienting others as appropriate. PEOPLE ESSENTIAL FUNCTIONSRole models and promotes a positive work environment that actively assists interprofessional care team to achieve optimal department results. Makes contributions to the work effort as a whole, by leading and initiating problem resolution within the work unit. Facilitates teamwork by anticipating the need for assistance and responding positively to requests for assistance.Collaborates with all members of the interprofessional health care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner. Teaches peers to critically think by verbally expressing rationale for decisions and follows up consistently. Facilitates open, professional, communication to achieve mutual understanding, role modeling by example.Independently executes the duties and responsibilities of preceptor, serves as a clinical resource in the department, using advanced skills and competencies, guiding and mentoring colleagues' though processes in order to provide optimal patient care. Provides structured feedback with examples.SERVICE ESSENTIAL FUNCTIONSProvides care to patients visiting the clinic under the direct supervision of a Physician, Registered Nurse, or clinic leadership procedures, using cultural diversity and inclusion principles. Complete pre-visit planning workflow prior to visit whenever possible, including completing and/or requesting appropriate documentation. In collaboration with the provider team, anticipates the needs of the specific patient population.Communicates with patient, obtains and documents vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), chief complaint(s), preforms medication(s) review, discusses/reviews medical and social history (as appropriate). Documents, in patient's electronic medical record (EMR). care administered, all diagnostic measurements, treatments and procedures in accordance with established policies and procedures.Follow-up with patient as appropriate to ensure compliance with recommendations, medications, lab/x-ray results, special visits, PCP visits, dieticians, diabetes educators, etc. Ensures patient utilization and activation of MyChart.Provides care coordination with hospital, ED, consulting physicians and/or community resources whenever appropriate to including handling patient inquiries.Role models behaviors and skills, through peer-to-peer accountability, towards improving department score for patient satisfaction.QUALITY/SAFETY ESSENTIAL FUNCTIONSReports observations, conditions and problems of patients to the physician and/or nurse. Recognizes abnormal clinical findings and reports them appropriately. Provides for the privacy of patients and families, keeping the safety of the patient in mind.Accurately performs routine tests on patients such as EKG, rapid strep, urinalysis, and urine pregnancy tests.Sterilizing instruments and equipment; prepare, clean and maintain exam and treatment rooms, as well as supplies and equipment.FINANCE ESSENTIAL FUNCTIONSUses resources efficiently; does not waste supplies. Responsible for stocking exam rooms, taking inventory, and ordering supplies.Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime. Role models effective time management and coordinates colleagues to meet the overall demands of the department.GROWTH/INNOVATION ESSENTIAL FUNCTIONSDevelops skills of team members and continually assists with improving skills, performance and outcomes. Actively participates in professional development and the development of ongoing educational activities at a department-based level.Offers innovative solutions through participation in performance improvement activities.Completes and updates My Development plan on an on-going basis.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONHigh School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)WORK EXPERIENCEFive years medical assistant experience with highly complex, chronic disease management or in a specialty discipline LICENSES AND CERTIFICATIONS - REQUIREDRMA - Registered Medical Assistant (AMT) -- through an approved credentialing certification agency, i.e. American Association of Medical Assistant, American Medical Technologists ORCMA - National Certified Medical Assistant (NAHP) ORCMA - National Certified Medical Assistant (NCCT) ORCMA - National Certified Medical Assistant (NHA) ORCAAMA - Credentialed member, American Academy of Medical Administrators (AAMA) ORCCMA - National Certified Clinical Medical Assistant (NHA) OREMT - Emergency Medical Technician - State Certification ANDBLS - Basic Life Support (AHA) LICENSES AND CERTIFICATIONS - PREFERREDCPT - Phlebotomy Technician Certification KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesKnowledge of medical practice and care of patients and ability to assist with examinations, diagnostic and treatment procedures, knowledge of medical equipment and instrumentsSkill in developing and maintaining clinical quality assurance to maintain accurate medical recordsDemonstrate a learning attitude toward solving problems, using good reasoning and judgmentProvide safe patient-centered, compassionate and competent careProficient in computer skills for documentation and work-related purposesCompletes required continuous training and education, including department-specific requirements. Maintain current certificationsAbility to establish and maintain effective working relationships with patients, medical staff, coworkers and the publicAbility to work with peers in a team situationPossess an understanding of the patient population as it relates to the clinical disease processProficient in computer skills for documentation and work-related purposeDemonstrates advanced assessment competences appropriate for level of practiceSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform YesScrubs YesBusiness professional NoOther (department approved) YesON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* NoTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area NoCompany Profile:Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.Houston Methodist is an Equal Opportunity Employer.Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.

At Houston Methodist, the Medical Assistant Non-Certified position is responsible for assisting in the examination and treatment of patients under the direct supervision of the clinical or administrative leadership. This position is responsible for assisting providers in the administration of patient care in assigned clinical areas. The MA position assists with patient examinations, procedures, diagnostic studies, treatment, and dressing changes. This position also performs general administrative duties in accordance with CLIA, HIPAA, NCQA and government standards, as well as company policies and procedures. The MA position participates in patient care which is under the direction of a physician and within the scope of a medical assistant. This position may also be required to schedule patient appointments, ensure medical necessity compliance, and verify eligibility for care. PEOPLE ESSENTIAL FUNCTIONSPromotes a positive work environment with the interprofessional care team. Participates in teamwork by responding positively to requests for assistance. Works well with others to make contributions to the work effort as a whole and facilitates problem resolution.Interacts with peers, staff and physicians in a supportive and respectful manner. Encourages open communication to achieve mutual understanding. Communication to promote both work efforts and problem resolution is clear and professional. Collaborates with all members of the interprofessional team by actively communicating and reporting pertinent patient care information in a clear and timely manner. Takes messages via telephone/email to forward to the provider/registered nurse.Contributes towards improvement of department scores for employee satisfaction, i.e. peer-to-peer accountability.SERVICE ESSENTIAL FUNCTIONSProvides care to patients visiting the clinic under the direct supervision of a Physician, Registered Nurse, or clinic leadership procedures, using cultural diversity and inclusion principles. In collaboration with the provider team, anticipates the needs of the specific patient population.Communicates with patient, obtains and documents vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), chief complaint(s), preforms medication(s) review, discusses/reviews medical and social history (as appropriate). Documents, in patient's electronic medical record (EMR). care administered, all diagnostic measurements, treatments and procedures in accordance with established policies and procedures. Follow-up with patient as appropriate to ensure compliance with recommendations, medications, lab/x-ray results, special visits, PCP visits, dieticians, diabetes educators, etc. Ensures patient utilization and activation of MyChart.Contributes towards improving department scores for patient satisfaction through peer-to-peer accountability.QUALITY/SAFETY ESSENTIAL FUNCTIONSPrepares treatment rooms for examination of patients. Assists with maintaining equipment and supplies.Reports observations, conditions and problems of patients to the physician or nurse to achieve desired patient outcomes. Provides for the privacy of patients and families, keeping the safety of the patient in mind.Sterilizes instruments and equipment under the supervision of Sr. Medical Assistant or Registered Nurse.Contributes to identification of improvement activities, impacting quality and safety targets, through peer-to-peer accountability, reporting near misses, and collaborating with the interprofessional team.FINANCE ESSENTIAL FUNCTIONSResponsible for stocking exam rooms and taking inventory.Uses resources efficiently; does not waste supplies. Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime. Utilizes time between heavy workloads efficiently and helps other team members.GROWTH/INNOVATION ESSENTIAL FUNCTIONSOffers innovative solutions through participation in performance improvement projects and professional development activities.Seeks guidance and validation of knowledge base, skill level and decision making as necessary, especially in areas of question, from preceptor and assigned licensed personnel.Completes and updates My Development plan (MDP) on an on-going basis.This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATIONHigh School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) WORK EXPERIENCETwo years of Medical Assistant experience in a clinic/outpatient setting LICENSES AND CERTIFICATIONS - REQUIREDRMA - Registered Medical Assistant (AMT) -- through an approved credentialing certification agency, i.e. American Association of Medical Assistant or American Medical Technologists or Emergency Medical Technician within 1 year ORCMA - National Certified Medical Assistant (NAHP) -- American Association of Medical Assistant within 1 year ORCMA - National Certified Medical Assistant (NCCT) within 1 year ORCMA - National Certified Medical Assistant (NHA) within 1 year ORCAAMA - Credentialed member, American Academy of Medical Administrators (AAMA) within 1 year ORCCMA - National Certified Clinical Medical Assistant (NHA) within 1 year OREMT - Emergency Medical Technician - State Certification within 1 year ANDBLS - Basic Life Support (AHA) LICENSES AND CERTIFICATIONS - PREFERREDCPT - Phlebotomy Technician Certification KNOWLEDGE, SKILLS, AND ABILITIESDemonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesKnowledge of medical practice and care of patients and ability to assist with examinations, diagnostic and treatment procedures, knowledge of medical equipment and instrumentsSkill in developing and maintaining clinical quality assurance to maintain accurate medical recordsDemonstrate a learning attitude toward solving problems, using good reasoning and judgmentProvide safe patient-centered, compassionate and competent careProficient in computer skills for documentation and work-related purposesCompletes required continuous training and education, including department-specific requirements. Maintain current certificationsSUPPLEMENTAL REQUIREMENTSWORK ATTIREUniform YesScrubs YesBusiness professional NoOther (department approved) NoON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.On Call* NoTRAVEL****Travel specifications may vary by department**May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area NoCompany Profile:Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.Houston Methodist is an Equal Opportunity Employer.Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.