Carrollton, TX 75006 • (41 miles) • Full Time • 9/23/2026

TASKS AND RESPONSIBILITIES:Takes inbound phone calls from our clients/customers/patients to obtain patient billing/demographic information.Sort incoming return patient mail and return patient statements with info electronically.Researches and resolves each customer’s account thoroughly using patient files and various eligibility websites.Documents all contact with customer completely to ensure follow through is complete and all issues are resolved to the satisfaction of the customer.Updates multiple systems with patient info.Performs adjustments on accounts and recommends necessary changes to the supervisor.Completes all weekly / monthly reports according to schedule.Performs other tasks as assigned by the supervisor to support the goals of the organization.Meets weekly/monthly Performance

Carrollton, TX 75006 • (41 miles) • Full Time • 10/8/2026

EssentialDutiesandResponsibilities Error Management and Claims Resolution Research, analyze, and resolve lab travel errors.Submit claims to the appropriatepayer for reimbursement when required.Documentation and Compliance Ensure detailed, accurate, and compliant account notes are entered into the billing system for all billing activities.Maintain complete audit trails within billing systems to support claim processing and reimbursement validation.Ensure required documentation is properly attached and maintained for compliance and audit readiness.Review documentation for completeness and accuracy prior to claim submission.Support internal and external audits by providing requested documentation and claim history records.Adhere to all CMS, HIPAA, Medicare, and organizational compliance requ

Dallas, TX 75234 • (43.2 miles) • Full Time • 9/23/2026

OverviewOUTBOUND COLLECTIONS OPENINGSJoin our team and grow with us! We need collections agents to respectfully recover past due consumer accounts. In this role, you will complete our professional recovery agent training, then work to resolve open accounts with customers. You will be responsible for using negotiation methodologies, maintaining trustful customer relationships, and ensuring timely payments toward recovery goals.If you believe you have a persuasive personality and enjoy helping people toward their financial goals, this is the career for you. We provide a professional environment, great pay structure, and plenty of new accounts! You provide the work ethic and professional attitude.This is an experienced-level position that offers on the job paid training. Compensation is comme

Dallas, TX 75234 • (43.2 miles) • Full Time • 9/23/2026

OverviewCOLLECTIONS REPRESENTATIVE (FULL-TIME)Join our team and grow with us! We need account receivable specialists to respectfully recover past due consumer accounts. As a recovery professional you will complete our two-week professional recovery agent training, then work to resolve open accounts with customers. You will be responsible for using negotiation methodologies, maintaining trustful customer relationships, and ensuring timely payments toward recovery goals.If you believe you have a persuasive personality and enjoy helping people toward their financial goals, this is the career for you. We provide a professional environment, great pay structure, and plenty of new accounts! You provide the work ethic and professional attitude.This is an entry-level position that offers on the job

Dallas, TX 75234 • (43.2 miles) • Full Time • 10/8/2026

OverviewMCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute

Dallas, TX 75234 • (43.2 miles) • Full Time • 10/6/2026

OverviewMCI is one of the fastest-growing tech-enabled business services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across multiple industries and countries worldwide. Our team uses people, technology and innovation to help organizations improve customer experience and business performance.As aBilingual Collections Representative, you’ll manage inbound and outbound calls, apply proven negotiation strategies, and maintain positive customer relationships. You’ll work with a steady flow of new accounts and use your communication skills to help customers find solutions.To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-emplo

Dallas, TX 75234 • (43.2 miles) • Full Time • 9/23/2026

OverviewENTRY-LEVEL COLLECTIONS AGENT (FULL-TIME)Join our team and grow with us! We need account receivable specialists to respectfully recover past due consumer accounts. As a recovery professional you will complete our two-week professional recovery agent training, then work to resolve open accounts with customers. You will be responsible for using negotiation methodologies, maintaining trustful customer relationships, and ensuring timely payments toward recovery goals.If you believe you have a persuasive personality and enjoy helping people toward their financial goals, this is the career for you. We provide a professional environment, great pay structure, and plenty of new accounts! You provide the work ethic and professional attitude.This is an entry-level position that offers on the

Dallas, TX 75234 • (43.2 miles) • Full Time • 9/23/2026

OverviewCOLLECTIONS AGENTJoin our team and grow with us! We need collections agents to respectfully recover past due consumer accounts. In this role, you will complete our professional recovery agent training, then work to resolve open accounts with customers. You will be responsible for using negotiation methodologies, maintaining trustful customer relationships, and ensuring timely payments toward recovery goals.If you believe you have a persuasive personality and enjoy helping people toward their financial goals, this is the career for you. We provide a professional environment, great pay structure, and plenty of new accounts! You provide the work ethic and professional attitude.This is an experienced-level position that offers on the job paid training. Compensation is commensurate with