Daingerfield, TX 75638 • (35.3 miles) • Full Time • 10/2/2026

Description: Position Summary The Call Center Representative serves as the primary point of contact for customers, providing exceptional service and support via phone, email, and digital channels. This role is responsible for handling customer inquiries, processing account-related requests, resolving issues, and promoting bank products and services while ensuring compliance with banking regulations and security procedures. Key Responsibilities Answer incoming customer calls in a professional, courteous, and timely manner. Assist customers with account inquiries, balances, transactions, online banking, debit cards, and other banking services. Resolve customer concerns and complaints while providing a positive customer experience. Verify customer identities and maintain confidentiality in ac