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Full Time
1/9/2025
Burke, VA 22015
(15.1 miles)
About the RoleAs Beauty Lead Advisor, you will drive sales through an authentic passion for beauty and engage clients by identifying their needs with a consultative approach. You will maintain expert knowledge of top beauty brands, execute merchandise sets, replenishment and visual standards according to Sephora at Kohl’s standards and ensure an excellent overall client experience.What You’ll DoBuild strong client loyalty and influence clients by identifying their needs and suggesting products to drive sales, including the opportunity to upsell productsDevelop and expand knowledge of the beauty industryProvide credibility to the client through knowledge of products and beauty trendsInspire clients through demonstrating products and application of productsUnderstand and execute the sales plans to support and meet goalsExecute and maintain all Sephora visual merchandising and operational standards, including merchandise sets, tester maintenance and department cleanliness and hygiene standardsEnsure timely and consistent sales floor replenishment to drive sales and enhance the customer experienceActively engage and complete all required training to expand knowledgeSupport omni-processing within the departmentSupport inventory management from receipt to sale, including freight processing, back stocking, inventory counts and price changesAll associates are responsible for:Acting with integrity and honesty and fostering teamwork in an engaged and inclusive cultureExercising good judgment and discernment when making decisions; taking appropriate partners as neededSupporting and executing safety and shortage reduction programs following company guidelinesAccomplishing multiple tasks within established timeframesFollowing company policies, procedures, standards and guidelinesMaintaining adherence to company safety policies for the safety of all associates and customersReceiving, understanding and proactively responding to direction from leaders and other company personnelOther responsibilities as assigned What Skills You HaveRequiredAuthentic passion for beauty Client-facing retail or service industry experienceExcellent written and verbal communication skills with the ability to influence in a clear and concise mannerAvailability to work days, nights, weekends and holidaysPay Starts At: $16.05
Full Time
1/5/2025
Alexandria, VA
(25.9 miles)
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.Creates a positive internal and external customer experiencePromotes a culture of honesty and integrity; maintains confidentialityTakes an active role in training and mentoring Associates on front end principlesTrains and coaches Associates on personalizing the customer experience while promoting loyalty programsAssigns registers, supports and responds to POS coverage needs, and coordinates breaks for all AssociatesAddresses customer concerns and issues promptly, ensuring a positive customer experienceEnsures Associates execute tasks and activities according to store plan; prioritizes as neededCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updatesProvides and accepts recognition and constructive feedbackPartners with Management on Associate training needs to increase effectivenessEnsures adherence to all labor laws, policies, and proceduresPromotes credit and loyalty programsSupports and participates in store shrink reduction goals and programsPromotes safety awareness and maintains a safe environmentOther duties as assignedWho We Are Looking For: You!Available to work flexible schedule, including nights and weekendsStrong understanding of merchandising techniquesCapable of multi-taskingStrong communication and organizational skills with attention to detailAble to respond appropriately to changes in direction or unexpected situationsTeam player, working effectively with peers and supervisorsAble to train others1 year retail and 6 months of leadership experienceBenefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.This position has a starting pay range of $14.00 to $14.50 per hour.Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.Applicants with arrest or conviction records will be considered for employment.We’re reinventing retail and helping people discover that next find that’s going to be their new signature look. You can be a part of their journey to look amazing.Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different. In fact, that’s what it’s like throughout the entire TJX family, which includes TJ Maxx, HomeGoods, Sierra, and Homesense.Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Full Time
1/3/2025
Washington, DC 20008
(29.9 miles)
General Summary of PositionPosition SummaryCoordinates, negotiates, procures and manages care of our members/enrollees to facilitate cost effective care and members/enrollees satisfaction. Facilitates the continuum of care, works collaboratively with interdisciplinary staff, internal and external to the organization. Responsible for carrying a complex case management case load, ownership of a case management program(s), pre- authorization reviews to provide Medically Necessary, timely and quality health care services in the most cost effective manner and pharmacy reviews per population served.*4 days per week on-site in DC*Key ResponsibilitiesContributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Complies with governmental and accreditation regulations.Actively develops and manages complex case management cases and develops individualized plans of care accordingto NCQA standards/ guidelines and the District of Columbia Contract.Acts as a liaison to MedStar Family Choice contracted vendors to facilitate care. Identifies gaps in contracted servicesand develops a plan to access care.Acts as an advocate while assisting members/enrollees to coordinate and gain access to medical, psychiatric,psychosocial and other essential services to meet their healthcare needs. Authorizes and monitors covered servicesaccording to policy.Assists hospital case management staff with discharge planning, if applicable. Makes recommendation to alternate tierof Case Management programs or level of care as acuity necessitate.Attends and participates in MFC staff meetings, Clinical Operations department meetings, Special Needs Forums, workgroups, District/ community agencies meetings, etc. as assigned. Provides input, completes assignments, and sharesnew findings with other staff. Contributes to the achievement of established department goals and objectives andadheres to department policies, procedures, quality standards, and safety standards. Complies with governmental andaccreditation regulations.Provides face to face case management in the community, as the member/enrollee’s health necessitate.Demonstrates behavior consistent with MedStar Health mission, vision, goals, objectives and patient care philosophy.Demonstrates skill and flexibility in providing coverage for other staff.For assigned Case Management program(s), develops strategies, assessment(s), and evaluation/goal tools according to NCQA standards/ guidelines and District of Columbia Contract for the population served. Utilizes standards/ guidelines to manage and document interactions for the program (s). Responsible for verifying that assigned program utilizes up to date standards in the medical and behavioral health community for the population served. Keeps informed about disease processes, treatment modalities, and resources.Identifies and reports potential coordination of benefits, subrogation, third party liability, worker's compensation cases,etc. Identifies quality, risk, or utilization issues to appropriate MedStar personnel.Identifies inpatients requiring additional services and initiates care with appropriate practitioners.Maintains current knowledge of MFC benefits and enrollment issues in order to accurately coordinate services.Maintains timely and accurate documentation in the clinical software system per Clinical Operation department’s policy.Monitors utilization of all services for fraud, waste and abuse.Performs telephonic ACD line coverage for Clinical Operations’ needs.Enters authorization as appropriate to the program and sends the reviews to Medical Director as appropriate.Coordinates review decisions and notifications, per policy, NCQA standards/ guidelines and District of ColumbiaContract for timely decision making.Participates in meetings and on committees and represents the department and hospital in community outreach efforts.Participates in multi-disciplinary quality and service improvement teams.What We OfferCulture- Collaborative, inclusive, diverse, and supportive work environment.Career growth- Career mentoring to help you pursue your passions and gain skills to enhance your value.Wellbeing- Competitive salary and Total Rewards benefits to help keep you happy and healthy.Reputation- Regional & National recognition, advanced technology, and leading medical innovations.QualificationsADN, BSN, MSN, or CNL from an accredited School of Nursing required.3-4 years Case Management experience required, 3-4 years UM or related experience required, 5-7 years diverse clinical experience required, and 3-4 years acute inpatient care clinical experience required.Active DC RN License and Basic Life Support for Healthcare providers required. This position has a hiring range of $87,318 - $157,289
Full Time
12/24/2024
Leesburg, VA 20175
(23.7 miles)
Develop a sound business plan to capture and penetrate market share within the division’s footprint, focusing on Division customers with sales potential > $0.5m annually. Responsible for producing new account revenue in line with current organization and individual targets and quotas (minimum of $2 million in first year, $6 million annually in following years), or annual target agreed with Division President and VP Sales.Utilizing Key Performance Indicators (KPIs), focus on (1) opening highest potential new accounts, (2) sales dollars, and (3) gross profit dollars of all new accounts.Responsible for sourcing, pursuing, securing and developing highest potential new business that can be transitioned to a Territory Manager (TM) in order to achieve annual sales and profit operating plans; maintain a pipeline of new, emerging high potential clients.Research potential customer requirements, menu design, business size, current suppliers, etc.; analyze current trends within the market and remain informed of market conditions, product innovations, competitors' products, prices, and sales; share information with customers, along with new menu ideas and products, as part of value-added services provided.Work with Category and Segment Specialists to create order-guide/pricing for prospective accounts; develop and present compelling offering to prospective accounts.Complete new customer credit application forms; work with Customer Solutions Coordinator, Sales Coordinator and TM to ensure an effective on-boarding process as well as to facilitate a smooth handover of the new account to the TM and Sales Coordinator, including any AR responsibility while in development.Maintain full understanding of company IT tools to identify high potential opportunities and update progress; utilize Company-approved data base for lead generation; communicate with District Sales Managers on field intelligence and observations.Selective involvement in the SOS process, only for accounts recently opened by NBM where they areat-risk of churn. Visit customers, understand concerns and change offerings, pricing as required; maintain contact with new accounts as required; conduct Customer Business Review (CBRs) with critical customers upon request.Maintain ongoing relationships with key decision makers; leverage industry contacts to "follow" decision makers as they moveAttend sales meetings, food shows, and vendor, marketing and industry events to network with prospective accountsShare skills and experience with TMs in at 1 – 2 sales meetings/year i.e. how to on-board, do account research, penetration, warming and closing techniquesOther duties assigned by manager.Education/Training:High School diploma or equivalent; Bachelor’s Degree preferred.Related Experience:Must possess a minimum of 3 years sales experience requiredMinimum 3 years of experience opening accounts greater than $0.5m, preferably in foodservice industryExceptional sales and interpersonal skills and proven ability to warm, convert, and close high-potential new street accounts required.Overnight travel may be required to participate in trainings, meetings, or other company events.Knowledge/Skills/Abilities:Excellent communication and negotiation skills required, as well as strong interpersonal skills and ability to successfully build relationships internally and externally, leveraging relations to achieve business goals.Able to present in front of large groups of people utilizing creative presentation skills.Highly motivated, results-driven and able to work autonomously; detail-oriented, ability to work under pressure and meet tight deadlines.Working knowledge of Microsoft Word, Excel and PowerPoint is required.#LI-PL1
Full Time
1/8/2025
Washington, DC 20022
(31.4 miles)
Full-time DaysSibley Memorial Hospital is a non-profit, full service 318 bed acute care community hospital serving the Washington, DC area. Sibley offers medical, surgical, intensive care, obstetric, oncology, orthopedic and skilled nursing inpatient services, as well as a 24-hour Emergency Department. Sibley’s campus is also home to Grand Oaks, an assisted living residence; a medical building with physician offices and ambulatory surgery and imaging centers; and the new patient tower with 200 spacious, private rooms. As part of the Johns Hopkins Health System, Sibley Memorial Hospital provides nurses with the opportunity to work at a world class institution, deliver exceptional patient care, and grow both personally and professionally in a supportive and collaborative environment.Meet our Hospital Leaders and Staff: Thank You from Sibley Memorial Hospital; or copy and paste into your browser: https://www.youtube.com/watch v=pcqpnIgTbCgYou Belong Here!The RN Team Leader in the Sibley Ambulatory Surgery Center is responsible for the direct and indirect care of patients and general unit operations. Acts and is assigned as charge RN to plan, organize, and coordinate care considering all available personnel and resources. The team leader communicates pertinent information in order to provide for optimum patient care within the department. Serves as overall on-site support staff leader for daily operations. Collaborates with other leaders to facilitate operational flow. Understands, utilizes, is able to interpret, and follows hospital and departmental policies and procedures. The team leader serves as a representative of the hospital and as a clinical role model during interactions with all customers.Shift: Full-time Day Shift What Awaits You:Free onsite parkingFree employee gym, vegetable gardens, and tranquility roomTuition Reimbursement - Up to $5,250 per year Student Loan Forgiveness – Up to $5,250 per yearDependent Child Tuition – Up to $15,000 per yearHealthy at Hopkins – Earn up to $1,000 a year while participating in activities to improve your health and wellbeingRetirement – 401 (k) with employer matchClick here to learn about our health and financial benefits Sibley Memorial Hospital Benefits ; or copy and paste into your browser: https://sibley.mybenefitsjhhs.com/Qualifications:Graduate of an accredited nursing programActive RN license in the District of ColumbiaBLS CPR certification through AHA, Red Cross, or Military Training required3 years of PACU or ICU expereince preferredProven Leadership skills requiredSalary Range: Minimum 43.57 per hour - Maximum 67.53 per hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility.In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins! Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.Johns Hopkins Health System and its affiliates are drug-free workplace employers.
Full Time
1/8/2025
Laurel, MD 20709
(37.1 miles)
NURSING SUPERVISOR PRN-ACUTE Baltimore, MD LEVINDALE HOSPITAL NURSING SUPERVISORS PRN - Night shift - 7:00pm-7:30am RN Leader 84112 $41.26-$63.95 Experience based Posted:October 23, 2024Apply NowSave JobSaved SummaryPosition Summary:Responsible for monitoring, planning, facilitating, and evaluating administrative clinical and educational matters for the entire shift. Provides and supervises care of the Adult and Geriatric patients.ClinicalMonitors clinical issues on all units, conducts rounds continuously, and responds to emergencies.Tasks:Assesses clinical conditions and diagnostic results to assist in identifying problems.Identifies and interprets subtle and early indicators of crisis situations.Responds and assists with all Rapid Responses (RRT) and Code Blue callsParticipates in continuing education for ACLS certificationEducates staff as needed on clinical needsParticipates in performance improvement projects. Observes and documents audits when needed.PlanAssists with the implementation and documentation of care provided and educational needs, maintaining safe, effective, and efficient care to assigned group of patients.ProfessionalismDemonstrates professional responsibility in the supervisory role.Tasks:Displays an understanding and awareness of, and performs all duties in accordance with, departments and Hospital missions.Assist the nurses in formulating a complete 24-hour report.Tasks:Completes a supervisor report each shift. Documenting and reporting employee performance and interventions.Ensures that incidents are documented in incident reporting system. Provides follow up and feedback on reports that occurred on scheduled shift.Qualifications/RequirementsBasic professional knowledge; equivalent to a Bachelor's degree; workingknowledge of theory and practice within a specialized fieldNursing Associates Degree Required/Bachelor’s preferredExperience: 3-5 years of strong supervisor/lead experience Certifications, Licenses, Registrations:Active RN licenseAmerican Heart Association CPR CertificationACLS within 30 Days of start#CareerPriorityAdditional InformationAs one of the largest health care providers in Maryland, with 13,000 team members, We strive to CARE BRAVELY for over 1 million patients annually. LifeBridge Healthincludes Sinai Hospital of Baltimore, Northwest Hospital, Carroll Hospital, Levindale Hebrew Geriatric Center and Hospital and Grace Medical Center, as well as our Community Physician Enterprise, Center for Hope, Practice Dynamics, and business partners: LifeBridge Health & Fitness, ExpressCare and HomeCare of Maryland. Share:Apply Now
Full Time
1/9/2025
Arlington, VA
(26.3 miles)
Responsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store. Role models exceptional customer service.Creates a positive internal and external customer experiencePromotes a culture of honesty and integrity; maintains confidentialityOrchestrates truck delivery, prioritizing the processing of merchandise onto the sales floorTrains and mentors Associates on established merchandising and processing principlesEnsures merchandise is properly tagged, hung, secured, and codedCommunicates with the Coordinator on Duty to ensure efficient flow of goods to sales floorEnsures Associates complete tasks and activities according to store plan; prioritizes as neededMonitors productivity of team and coaches as necessaryOrganizes and rotates back stock for easy replenishmentMaintains and upholds merchandising philosophy and signage standardsMaintains all organizational, cleanliness and recovery standards for the backroom areaEnsures compliance with recycling and, where applicable, hazardous waste programsCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updatesProvides and accepts recognition and constructive feedbackPartners with Management on Associate training needs to increase effectivenessEnsures adherence to all labor laws, policies, and proceduresPromotes credit and loyalty programsSupports and participates in store shrink reduction goals and programsPromotes safety awareness and maintains a safe environmentOther duties as assignedWho We Are Looking For: You!Able to work a flexible schedule, including nights and weekendsSuperior communication and organizational skills with attention to detailCapable of multi-taskingAble to respond appropriately to changes in direction or unexpected situationsTeam player, working effectively with peers and supervisorsCapable of lifting heavy objects with or without reasonable accommodationAble to train others1 year retail and 6 months of leadership experienceBenefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.This position has a starting pay range of $14.00 to $14.50 per hour.Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.Applicants with arrest or conviction records will be considered for employment.At TJ Maxx there’s so much potential to discover something new. A new day means new merchandise, and a fresh chance to reinvent retail. Discover Different means that we want you to bring your whole self and your sense of style to work with you every day - just as Associates do throughout the entire TJX family, which includes Marshalls, HomeGoods, Sierra, and Homesense.Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Full Time
12/30/2024
North Bethesda, MD 20852
(32.0 miles)
Job ID: 259826 Store Name/Number: MD-Pike & Rose (1120) Address: 11878 Grand Park Ave, North Bethesda, MD 20852, United States (US) Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time: Full TimePosition Type: RegularYour Role at Sephora: As an Operations Leader, you'll be at the helm of our store operations, ensuring a smooth and efficient operation that enhances the shopping experience for every client. You'll oversee a dedicated team, providing guidance and support to ensure they excel in their roles. If you have a passion for retail operations and love supporting a team, this is the perfect role for you.Key Responsibilities:Overseeing Order Fulfillment: Oversee the order fulfillment process, ensuring accuracy and excellent service.Managing Inventory: Oversee inventory management, ensuring a well-stocked store.Supervising Store Maintenance: Supervise store maintenance, ensuring a clean and smoothly operating store.Leading Sales and Promotional Events: Lead the setup and execution of sales events and promotions.Loss Prevention: Participate in loss prevention efforts, maintaining a safe and secure shopping environment.Qualifications/Experience:Prior leadership experience, preferably in retail operations.Passion for client service and teamwork.Strong communication skills, ability to multitask.Resilience and adaptability to changing store priorities.Flexible availability to work during “peak” retail hours.Consistent and reliable attendance.Ability to lift and carry up to 50 pounds.While at Sephora, you’ll enjoy.Diversity, Inclusion & Belonging?We pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored.Meaningful Rewards?Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; Details about our company benefits can be found at the following link: $25.00 - $30.81/hr. The actual hourly pay offered depends on various factors, including qualifications for the position and relevant experience; and other legitimate, non-discriminatory business factors specific to the position or location. Sephora now offers a Flex (on demand) position for employees who can work anywhere from 0-19 hours a week. This flexibility allows you to balance your work schedule with other commitments. This could be a steppingstone into a more permanent position if you are looking for more in the future.Sephora is an equal opportunity employer; and values a diverse and inclusive workplace. All persons will receive consideration for employment without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other legally protected status. Sephora is committed to providing reasonable accommodation in our recruiting processes to applicants with disabilities or other medical conditions.Sephora will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with the requirements of all applicable federal, state, and local laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.*This job will be posted for a minimum of 5 business days.
Full Time
12/27/2024
Culpeper, VA 22701
(31.5 miles)
Required Open Weekend and Holiday AvailabilityAbout the RoleIn this role, you will be the expert in store operational processes, supervising store operations while working alongside and leading associates to deliver excellent customer service and operational efficiency. You will teach, coach, develop and supervise associates while completing all operational processes focused on consistent execution and operational efficiency.What You’ll DoExecute sound operational processes including freight unload, receiving, processing product, stockroom management and omni channel fulfillmentSupport inventory accuracy by timely and accurate completion of all required merchandise disposition practicesMaintain appropriate levels of product on the sales floor by processing incoming freight, managing an accurate stockroom and directing floor replenishment as necessary based on sell through and seasonal changesSupport the training processes for new hires on the operations team, ensuring associates are skilled on process best practices, proper inventory procedures, productivity standards and how to leverage Kohl’s tools and resourcesSupport and partner with the merchandising team in store on merchandising incoming product, ensuring partnership on product placement and brand standardsAll Supervisor roles at Kohl’s are responsible for:Leading with integrity, honesty and fostering teamwork in an engaged and inclusive cultureExercising good judgment; taking appropriate partners as neededModeling, guiding and providing direction to associatesDemonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issuesSupporting strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signingPreventing loss by educating associates, monitoring daily store activity and product protection standards, and partnering with Loss PreventionMonitoring and adjusting resources as the business dictates to support customer needs and workload demands when assigned by a store executive as leader on dutyUse key performance indicators (KPIs) to make informed business decisions that drive overall store resultsAccomplishing multiple tasks within established timeframesTraining, monitoring and reinforcing company policies, procedures, standards and guidelinesMaintaining adherence to company safety policies for the safety of all associates and customersKey holder responsibilities include opening and closing store processes, and providing direction to associatesOther responsibilities as assignedWhat Skills You HaveRequiredMust be at least 18 years of age or olderExperience supervising teams or associates to include the responsibility for coaching to achieve daily goalsStrong verbal/written communication and interpersonal skillsFlexible availability, including days, nights, weekends, and holidaysPreferred2 years experience in retail or similar industryPay Starts At: $18.10
Full Time
12/20/2024
Falls Church, VA 22041
(23.5 miles)
The pay range per hour is $25.00 - $42.50Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at .ALL ABOUT TARGETAs a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together. Guests love to shop us for social media worthy looks and we’re proud to offer the freshest mix of apparel and accessories that won’t break the bank. ALL ABOUT SPECIALTY SALESA team of specialized consultants who understand what it means to meet our guests where they are at and deliver for them through strong operations, incredible guest experience and compelling visual merchandising presentations that inspire guests and build the basket.Teams in Apparel and Accessories (A&A), Home, Baby, Beauty and Electronics prioritize guest experience while blending completion of tasks that ensure product is available and easy to shop – pulling, filling, pricing, setting, staging and maintaining the sales floor and the backroom.At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Specialty Sales Team Leader can provide you with the skills and experience of:GUEST service fundamentals and experience; building a guest first culture on your teamRetail business fundamentals including department sales trends, inventory management, guest shopping patterns, pricing and promotions strategiesPlanning department(s) daily/weekly workload to support business priorities and deliver sales goalsLead multiple businesses, balancing team member expertise and effectively leading teams in each departmentHelping build a team of hourly team membersAs a Specialty Sales Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities:Demonstrate a service culture that prioritizes the guest service experience. Model, train and coach team member expectations to deliver on our GUEST service model culture.Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing biasUnderstand sales goals, plan daily/weekly workload at the direction of your ETL, and execute the same to deliver on department and store sales goals and guest engagement; including planning merchandising, transitions, revisions, sales plans, events and promotionsLead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactionsWith ETL guidance, develop, coach, and lead a team of consultants who are knowledgeable and passionate about A&A, Home, Seasonal, Beauty Electronics and Baby who stay current on brands, trends and promotions in each departmentEncourage team to use tools available in their department (i.e. the fitting room, testers, displays) as an opportunity to welcome, inspire and influence guests by providing personalized recommendations to complete their purchaseWith ETL guidance, partner with third party vendors to ensure brand standards and merchandising are being met and areas are full and maintained.Support team's execution of revisions, sales plans, planograms, and Visual Merchandising Guide (VMG) for defined categoriesEncourage guests to shop with confidence in specialty departments by creating inspiring visual moments and by ensuring product is organized, signed correctly and merchandised to support seasonal trendsSupport your ETL in leading assigned business units backroom process, organization, layout and replenishment of the salesfloor to ensure product is available for guests.Evaluate candidates for open positions and develop a guest-centric teamSupport team onboarding, learning and help close product knowledge and skill gaps through development, coaching and team interactions set by your ETLEnsure fitting rooms are welcoming, clean and safe if applicable to your assigned areas of responsibilitySupport your ETL in establishing clear goals and expectations and hold team members accountable to expectationsProvide service and a shopping experience that meets the needs of the guests in all areas including clearanceDemonstrate a culture of ethical conduct, safety and compliance; lead and hold the team accountable to work in the same wayModel a safety advocacy culture by understanding how safety impacts your role and that of your team, identifying and correcting hazards, and holding team accountable to working in a safe manner to benefit themselves and others. If applicable, as a key carrier, follow all safe and secure training and processesAddress store needs (emergency, regulatory visits, etc.)Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.All other duties based on business needsWHAT WE ARE LOOKING FORWe might be a great match if:Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to take care of our guestsProviding service to our guests that makes them say I LOVE TARGET! excites you…. That’s why we love working at TargetLeading teams who are stocking, setting and selling Target products sounds like your thing… That’s the core of what we doYou aren’t looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewardedThe good news is that we have some amazing training that will help teach you everything you need to know to be a Specialty Sales Team Leader. But, there are a few skills you should have from the get-go:High school diploma or equivalentMust be at least 18 years of age or olderPrevious retail experience preferred, but not requiredLead and hold others accountable Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.Work independently and as part of a teamManage workload and prioritize tasks independentlyWelcoming and helpful attitudeEffective communication skillsCapability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframesWe are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:Access all areas of the building to respond to guest or team member issuesInterpret instructions, reports and informationAccurately handle cash register operations as neededClimb up and down ladders as neededScan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from othersFlexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessaryCapable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. as neededAbility to remain mobile for the duration of a scheduled shift (shift length may vary).Americans with Disabilities Act (ADA)Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at 1-800-440-0680 for additional information.
Full Time
12/14/2024
Alexandria, VA
(25.9 miles)
All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift is a new opportunity to Discover Different.The Opportunity: Contribute To The Growth Of Your CareerResponsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store. Role models exceptional customer service.Creates a positive internal and external customer experiencePromotes a culture of honesty and integrity; maintains confidentialityOrchestrates truck delivery, prioritizing the processing of merchandise onto the sales floorTrains and mentors Associates on merchandising and processing principlesEnsures merchandise is properly tagged, hung, secured, and codedCommunicates with the Coordinator on Duty to ensure efficient flow of goods to sales floorEnsures Associates complete tasks and activities according to store plan; prioritizes as neededMonitors productivity of team and coaches as necessaryOrganizes and rotates back stock for easy replenishmentMaintains and upholds merchandising philosophy and signage standardsMaintains all organizational, cleanliness and recovery standards for the backroom areaEnsures compliance with recycling and, where applicable, hazardous waste programsCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updatesProvides and accepts recognition and constructive feedbackPartners with Management on Associate training needs to increase effectivenessEnsures adherence to all labor laws, policies, and proceduresPromotes credit and loyalty programsSupports and participates in store shrink reduction goals and programsPromotes safety awareness and maintains a safe environmentOther duties as assignedWho We Are Looking For: You!Able to work a flexible schedule, including nights and weekendsSuperior communication and organizational skills with attention to detailCapable of multi-taskingAble to respond appropriately to changes in direction or unexpected situationsTeam player, working effectively with peers and supervisorsCapable of lifting heavy objects with or without reasonable accommodationAble to train others1 year retail and 6 months of leadership experienceBenefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.This position has a starting pay range of $14.00 to $14.50 per hour.Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.Applicants with arrest or conviction records will be considered for employment.We’re reinventing retail and helping people discover that next find that’s going to be their new signature look. You can be a part of their journey to look amazing.Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different. In fact, that’s what it’s like throughout the entire TJX family, which includes TJ Maxx, HomeGoods, Sierra, and Homesense.Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Full Time
1/1/2025
Washington, DC 20008
(29.9 miles)
General Summary of PositionWorks collaboratively with the manager to assist with implementation, integration and operational direction of the Case Management Department within the MedStar Family Choice (MFC). Facilitates the continuum of care, works collaboratively with the interdisciplinary staff, both internal and external to the organization. We recruit, retain, and advance associates with diverse backgrounds, skills, and talents equitably at all levels.*4 days per week on-site in DC* Primary Duties and ResponsibilitiesContributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Complies with governmental and accreditation regulations.Provides leadership, instruction, supervision, and direction to associates in the Case Management Department. Assists with the selection, training, orientation, and assignments of the department staff. Assists with the development of performance standards, and evaluation of associate performance. Initiates and provides recommendations for personnel actions. Maintains ongoing communication with associates to review progress, provide feedback, discuss new developments, and exchange information. Assists in assessing staff professional development and training needs. Identifies training needs related to the clinical software system (data entry / documentation) and programs or processes within the Case Management Department. Implements a plan for training based on identified needs.Provides support to manager's responsibilities and deliverables, including but not limited to the Case Management Department Plan and Appraisal, NCQA submission, EQRO submission, QI UM and other committee reports, program analyses, etc. Provides coverage for the manager as required.Actively develops and manages case management programs and develops individualized plans of care according to NCQA guidelines, COMAR, EQRO, and other regulatory obligations. (Case Management (CM) area).Performs telephonic case management services which includes: assessment, planning, coordinating, implementation, and evaluation. Monitors for timely provision of services. Assists hospital discharge planners and other referral sources with discharge planning. (Case Management (CM) area).Acts as a liaison to MedStar Family Choice contracted vendors to facilitate care. Identifies gaps in contracted services and develops a plan to access care.Acts as an advocate while assisting members to coordinate and gain access to medical, psychiatric, psychosocial and other essential services to meet their healthcare needs. Authorizes and monitors covered services according to policy.Identifies and reports potential coordination of benefits, subrogation, third party liability, worker's compensation cases, etc. Identifies quality, risk, or utilization issues to appropriate MedStar personnel.Demonstrates emphasis on quality patient care during the pre admission and/or concurrent review process. Authorizes services according to MedStar Family Choice policy.Initiates contact with providers to obtain clinical information to facilitate approval or pending of pre-certification requests, inpatient stays and retrospective reviews. (Utilization Management (UM) area).Processes pre-authorizations for medical necessity, LOC, covered benefits, and participation of the provider. (Utilization Management (UM) area).Performs telephonic inpatient utilization review services which includes: assessment, planning, coordinating, and implementation. Monitors for timely provision of services. Assists hospital case management staff with discharge planning. (Utilization Management (UM) area).Serves as the initial point of contact to support departmental workflows, processes, procedures, SOPs (Standard Operating Procedures), operations, productivity standards, and regulatory requirements (i.e. COMAR, NCQA, EQRO). Maintains current knowledge of benefits, claims, and enrollment issues in order to accurately coordinate member/provider services.Sends thorough reviews to Physician Advisor as appropriate. Coordinates review decisions and notifications, per policy, COMAR guidelines for timely decisions and responses and NCQA guidelines. (Utilization Management (UM) area).Responsible for day-to- day operations of the department, which includes preparation of daily coverage assignments and adjustments as needed. Receives, reviews, processes time off requests and updates staffing calendar. Acts as liaison between IS and the clinical team to identify workflow/system issues and resolutions.Runs productivity reports, collaborates with the manager to analyze reports, and schedules regular meetings with associates to review reports and progress toward goals.Prepares department meeting agendas and co-leads meetings. Assists in preparation and/or review of meeting minutes. Participates in meetings, serves on committees and represents the department in community outreach efforts as appropriate. Participates in multidisciplinary quality and service improvement teams as appropriate.Assists staff in identifying ways to improve the efficiency of the department. Motivates staff to assist with innovations and member and provider engagement. Provides regular feedback on the progress made toward reaching departmental goals.Demonstrates behavior consistent with MedStar Health mission, vision, goals, objectives and patient care philosophy.Performs other duties as assigned. Minimum QualificationsEducationAssociate's degree in Nursing required and BSN preferred Experience5-7 years Diverse clinical experience required and3-4 years For utilization management (UM), 3 years UM concurrent review experience; for case management (cm), 3 years CM experience required and Leadership experience preferred Licenses and Certifications Valid RN license in Maryland, Virginia, District of Columbia required or any combination as required based on work location(s). required and Certified Case Manager (CCM) certification preferred Knowledge, Skills, and AbilitiesAbility to use computer to enter and retrieve data.Working knowledge of Microsoft Word, Excel, and PowerPoint applications.Effective verbal and written communication skills.Must be able to run and analyze departmental productivity reports.Excellent interpersonal skills required. This position has a hiring range of $87,318 - $157,289
Full Time
1/8/2025
Washington, DC 20022
(31.4 miles)
Are you an experienced Pharmacist looking for an exciting Management opportunity If so, Sibley Memorial Hospital in Washington DC, has the perfect opportunity for you!Sibley Memorial Hospital, a member of Johns Hopkins Medicine, has a distinguished history of serving the community since its founding in 1890. As a not-for-profit and full-service community hospital, Sibley offers medical, surgical, intensive care, obstetric, oncology, orthopedic and skilled nursing inpatient services, as well as a 24-hour Emergency Department. Sibley’s campus is also home to Grand Oaks, an assisted living residence; a medical building with physician offices and ambulatory surgery and imaging centers.What Awaits You Free onsite parkingCareer growth and development Tuition AssistanceDiverse and collaborative working environmentComprehensive and affordable benefits packageGeneral Summary: Responsible for oversight of Pharmacy department operations including scheduling, personnel management, procurement of medications, sterile and non-sterile compounding, day to day operations, and coordination of pharmacy workflow and integration of pharmacy technology to support best practices.Participates in quality-assurance activities, represents department on hospital-wide and unit specific committees, and serves as a resource for other pharmacists and health care practitioners.In collaboration with Director of Pharmacy, Clinical Operations Manager counterpart, Clinical Pharmacy Manager and Informatics Pharmacist, actively involved in the origin, planning, implementation, and operation of departmental projects and services.Works closely with internal and external customers and internal resources to develop, establish, provide and monitor pharmacy services for direct patient care.Oversees and manages sterile compounding processes and hazardous drug program to ensure compliance with regulatory standards (TJC, CMS, USP 797 and 800).Manages the staffing, recruitment, discipline, training and development of direct reports to support pharmacy operations and employee growth.Minimum Education and Experience:Graduation from an accredited College of Pharmacy resulting in PharmD or Bachelor of Science in Pharmacy required. Active District of Columbia pharmacist license required.Completion of an ASHP accredited residency program or equivalent experience required.Advanced training to obtain skills consistent with an MS, MBA, MPH, or equivalent managerial experience is required.At least two years of hospital pharmacy practice experience is required.At least two years of pharmacy supervisory experience preferred.Shift: Full-Time, Day Shift. Salary Range: Minimum 61.15 per hour - Maximum 106.99 per hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins! Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices. Click the link to view our equity statement: https://www.youtube.com/watch v=v2H-jBbQI-M.Johns Hopkins Health System and its affiliates are drug-free workplace employers.
Full Time
1/9/2025
Arlington, VA
(26.3 miles)
Responsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store. Role models exceptional customer service.Creates a positive internal and external customer experiencePromotes a culture of honesty and integrity; maintains confidentialityOrchestrates truck delivery, prioritizing the processing of merchandise onto the sales floorTrains and mentors Associates on merchandising and processing principlesEnsures merchandise is properly tagged, hung, secured, and codedCommunicates with the Coordinator on Duty to ensure efficient flow of goods to sales floorEnsures Associates complete tasks and activities according to store plan; prioritizes as neededMonitors productivity of team and coaches as necessaryOrganizes and rotates back stock for easy replenishmentMaintains and upholds merchandising philosophy and signage standardsMaintains all organizational, cleanliness and recovery standards for the backroom areaEnsures compliance with recycling and, where applicable, hazardous waste programsCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updatesProvides and accepts recognition and constructive feedbackPartners with Management on Associate training needs to increase effectivenessEnsures adherence to all labor laws, policies, and proceduresPromotes credit and loyalty programsSupports and participates in store shrink reduction goals and programsPromotes safety awareness and maintains a safe environmentOther duties as assignedWho We Are Looking For: You!Able to work a flexible schedule, including nights and weekendsSuperior communication and organizational skills with attention to detailCapable of multi-taskingAble to respond appropriately to changes in direction or unexpected situationsTeam player, working effectively with peers and supervisorsCapable of lifting heavy objects with or without reasonable accommodationAble to train others1 year retail and 6 months of leadership experienceBenefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.This position has a starting pay range of $14.00 to $14.50 per hour.Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.Applicants with arrest or conviction records will be considered for employment.At TJ Maxx there’s so much potential to discover something new. A new day means new merchandise, and a fresh chance to reinvent retail. Discover Different means that we want you to bring your whole self and your sense of style to work with you every day - just as Associates do throughout the entire TJX family, which includes Marshalls, HomeGoods, Sierra, and Homesense.Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Full Time
12/27/2024
Ranson, WV
(43.9 miles)
Responsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store. Role models exceptional customer service.Creates a positive internal and external customer experiencePromotes a culture of honesty and integrity; maintains confidentialityOrchestrates truck delivery, prioritizing the processing of merchandise onto the sales floorTrains and mentors Associates on established merchandising and processing principlesEnsures merchandise is properly tagged, hung, secured, and codedCommunicates with the Coordinator on Duty to ensure efficient flow of goods to sales floorEnsures Associates complete tasks and activities according to store plan; prioritizes as neededMonitors productivity of team and coaches as necessaryOrganizes and rotates back stock for easy replenishmentMaintains and upholds merchandising philosophy and signage standardsMaintains all organizational, cleanliness and recovery standards for the backroom areaEnsures compliance with recycling and, where applicable, hazardous waste programsCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updatesProvides and accepts recognition and constructive feedbackPartners with Management on Associate training needs to increase effectivenessEnsures adherence to all labor laws, policies, and proceduresPromotes credit and loyalty programsSupports and participates in store shrink reduction goals and programsPromotes safety awareness and maintains a safe environmentOther duties as assignedWho We Are Looking For: You!Able to work a flexible schedule, including nights and weekendsSuperior communication and organizational skills with attention to detailCapable of multi-taskingAble to respond appropriately to changes in direction or unexpected situationsTeam player, working effectively with peers and supervisorsCapable of lifting heavy objects with or without reasonable accommodationAble to train others1 year retail and 6 months of leadership experienceBenefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.This position has a starting pay range of $13.00 to $13.50 per hour.Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.Applicants with arrest or conviction records will be considered for employment.We’re reinventing retail and helping people discover that next find that’s going to be their new signature look. You can be a part of their journey to look amazing.Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different. In fact, that’s what it’s like throughout the entire TJX family, which includes TJ Maxx, HomeGoods, Sierra, and Homesense.Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Full Time
12/20/2024
Alexandria, VA 22305
(27.4 miles)
The pay range per hour is $25.00 - $42.50Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at .ALL ABOUT SERVICE & ENGAGEMENTAdvocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Service and Engagement Team Leader can provide you with the skills and experience of: Guest service fundamentals and experience building a guest first team cultureGuest engagement; problem solving and resolutionRetail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategiesPlanning department(s) daily/weekly workload to support business priorities and deliver service and sales goalsLeading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating and retaining talentAs a Service and Engagement Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities:Demonstrate a service culture that prioritizes the guest service experience. Model, train and coach team members on expectations to deliver the service standard.Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing biasLead a team of passionate and knowledgeable Guest Advocates and Front of Store Attendants who strive to exceed guest service expectations by focusing on decreasing wait time, friendly guest interactions, quality of service and product and service recoveryLead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactionsUnderstand sales goals, plan and execute daily/weekly workload to deliver on store sales goals and guest engagementSupport leading physical and digital offerings and Target Loyalty Programs to ensure your team can inform, educate and promote the suite of benefits, features and offerings that reward our guest and/or enhance their shopping experienceSupport your ETL by following-up on training completion, checking for understanding and supporting continuous education opportunities to drive proficiencies for all front of store experiencesEngage in consistent, meaningful development conversations throughout the critical touch points within the Guest Advocate and Front of Store Attendant career pathPersonalize recognition and appreciation to reinforce critical guest service behaviors and promote a positive team and guest centric cultureWith ETL guidance, help lead a culture of accountability through clear expectations and performance management (listen, observe, recognize and coach) on critical Service and Engagement behaviorsUnderstand business reporting and guest insights to understand, troubleshoot and follow-up on opportunity areasQuickly respond to any negative guest shopping experience by de-escalating the situation and ensuring your team understands and feels supported to resolve or address guest concerns and issuesCreate intra-day workload optimization plans for your teamAssess the front of store experience and anticipate and/or react with urgency to any scheduling needs based on fluctuations in guest traffic and salesEnable your team members to stay up-to-date on upcoming major promotions, brand launches and eventsEvaluate candidates for open positions and develop a guest-centric teamAssist in closing knowledge and skill gaps for team members through training and experiencesWork a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends)Utilize guest survey reporting tools to drive change in key areas with the greatest impact on guest experience; and use guest feedback to coach/recognize teamsExpect and enable team members to deliver pick up and drive up orders (including drive up Returns and Starbucks) efficiently and accurately to digital guestsDemonstrate a culture of ethical conduct, safety and compliance; lead team to work in the same way and hold others accountable to this commitmentSupport and create a safety advocacy culture by understanding how safety impacts your role and that of your team, identifying and correcting hazards, and holding team accountable to working in a safe manner to benefit themselves and othersLead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactionsIf applicable, as a key carrier, follow all safe and secure training and processesAddress store needs (emergency, regulatory visits, etc.)Support guest services such as order pick up (OPU), Drive-up (DU) Orders, including Starbucks DU, and DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.All other duties based on business needsWHAT WE ARE LOOKING FORWe might be a great match if:Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to deliver for our guestsProviding service to our guests that makes them say I LOVE TARGET! excites you…. That’s why we love working at TargetYou enjoy interacting with people all day and making things easy for others…. Interacting with guests, solving concerns and making the guests day better is core of what we doYou aren’t looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewardedThe good news is that we have some amazing training that will help teach you everything you need to know to be a Service and Engagement Team Leader. But, there are a few skills you should have from the get-go:High school diploma or equivalentMust be at least 18 years of age or olderPrevious retail experience preferred, but not requiredLead and hold others accountableAbility to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed. Work independently and as part of a teamManage workload and prioritize tasks independently and with a teamWelcoming and helpful attitudeEffective communication skillsCapability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframesWe are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:Access all areas of the building to respond to guest or team member issuesInterpret instructions, reports and informationAccurately handle cash register operations, cash transactions, and oversee cash office processes as neededScan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from othersClimb up and down ladders as needed Flexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessaryCapable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. as neededAbility to remain mobile for the duration of a scheduled shift (shift length may vary).Americans with Disabilities Act (ADA)Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at 1-800-440-0680 for additional information.
Full Time
1/1/2025
Washington, DC 20008
(29.9 miles)
General Summary of PositionWorks collaboratively with the manager to assist with implementation, integration and operational direction of the Case Management Department within the MedStar Family Choice (MFC). Facilitates the continuum of care, works collaboratively with the interdisciplinary staff, both internal and external to the organization. We recruit, retain, and advance associates with diverse backgrounds, skills, and talents equitably at all levels.*4 days per week on-site in DC* Primary Duties and ResponsibilitiesContributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Complies with governmental and accreditation regulations.Provides leadership, instruction, supervision, and direction to associates in the Case Management Department. Assists with the selection, training, orientation, and assignments of the department staff. Assists with the development of performance standards, and evaluation of associate performance. Initiates and provides recommendations for personnel actions. Maintains ongoing communication with associates to review progress, provide feedback, discuss new developments, and exchange information. Assists in assessing staff professional development and training needs. Identifies training needs related to the clinical software system (data entry / documentation) and programs or processes within the Case Management Department. Implements a plan for training based on identified needs.Provides support to manager's responsibilities and deliverables, including but not limited to the Case Management Department Plan and Appraisal, NCQA submission, EQRO submission, QI UM and other committee reports, program analyses, etc. Provides coverage for the manager as required.Actively develops and manages case management programs and develops individualized plans of care according to NCQA guidelines, COMAR, EQRO, and other regulatory obligations. (Case Management (CM) area).Performs telephonic case management services which includes: assessment, planning, coordinating, implementation, and evaluation. Monitors for timely provision of services. Assists hospital discharge planners and other referral sources with discharge planning. (Case Management (CM) area).Acts as a liaison to MedStar Family Choice contracted vendors to facilitate care. Identifies gaps in contracted services and develops a plan to access care.Acts as an advocate while assisting members to coordinate and gain access to medical, psychiatric, psychosocial and other essential services to meet their healthcare needs. Authorizes and monitors covered services according to policy.Identifies and reports potential coordination of benefits, subrogation, third party liability, worker's compensation cases, etc. Identifies quality, risk, or utilization issues to appropriate MedStar personnel.Demonstrates emphasis on quality patient care during the pre admission and/or concurrent review process. Authorizes services according to MedStar Family Choice policy.Initiates contact with providers to obtain clinical information to facilitate approval or pending of pre-certification requests, inpatient stays and retrospective reviews. (Utilization Management (UM) area).Processes pre-authorizations for medical necessity, LOC, covered benefits, and participation of the provider. (Utilization Management (UM) area).Performs telephonic inpatient utilization review services which includes: assessment, planning, coordinating, and implementation. Monitors for timely provision of services. Assists hospital case management staff with discharge planning. (Utilization Management (UM) area).Serves as the initial point of contact to support departmental workflows, processes, procedures, SOPs (Standard Operating Procedures), operations, productivity standards, and regulatory requirements (i.e. COMAR, NCQA, EQRO). Maintains current knowledge of benefits, claims, and enrollment issues in order to accurately coordinate member/provider services.Sends thorough reviews to Physician Advisor as appropriate. Coordinates review decisions and notifications, per policy, COMAR guidelines for timely decisions and responses and NCQA guidelines. (Utilization Management (UM) area).Responsible for day-to- day operations of the department, which includes preparation of daily coverage assignments and adjustments as needed. Receives, reviews, processes time off requests and updates staffing calendar. Acts as liaison between IS and the clinical team to identify workflow/system issues and resolutions.Runs productivity reports, collaborates with the manager to analyze reports, and schedules regular meetings with associates to review reports and progress toward goals.Prepares department meeting agendas and co-leads meetings. Assists in preparation and/or review of meeting minutes. Participates in meetings, serves on committees and represents the department in community outreach efforts as appropriate. Participates in multidisciplinary quality and service improvement teams as appropriate.Assists staff in identifying ways to improve the efficiency of the department. Motivates staff to assist with innovations and member and provider engagement. Provides regular feedback on the progress made toward reaching departmental goals.Demonstrates behavior consistent with MedStar Health mission, vision, goals, objectives and patient care philosophy.Performs other duties as assigned. Minimum QualificationsEducationAssociate's degree in Nursing required and BSN preferred Experience5-7 years Diverse clinical experience required and3-4 years For utilization management (UM), 3 years UM concurrent review experience; for case management (cm), 3 years CM experience required and Leadership experience preferred Licenses and Certifications Valid RN license in Maryland, Virginia, District of Columbia required or any combination as required based on work location(s). required and Certified Case Manager (CCM) certification preferred Knowledge, Skills, and AbilitiesAbility to use computer to enter and retrieve data.Working knowledge of Microsoft Word, Excel, and PowerPoint applications.Effective verbal and written communication skills.Must be able to run and analyze departmental productivity reports.Excellent interpersonal skills required. This position has a hiring range of $87,318 - $157,289
Full Time
12/16/2024
Alexandria, VA 22305
(27.4 miles)
The pay range is $60,000.00 - $120,000.00Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at .ALL ABOUT HUMAN RESOURCESYou are a team that champions change, proactively removes roadblocks and builds diverse and inclusive talent strategies to deliver on our guest centric mission. You lead a team of HR Experts and Team Leaders (where applicable) that are committed to supporting teams and leaders to build a sales force that is passionate about exceeding guests’ expectations and a place where teams love to work. As the Executive Team Leader HR, most of your time is spent with the team and on the sales floor, being a consultant to your peers and seeing first-hand how you can continuously propel the business forward.At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Human Resources Executive Team Leader can provide you with the:Experience creating and managing HR strategies and goals; delivering results through your teamAbility to read financial reporting and interpret data Knowledge of federal, state and local employment lawsSkills in recruiting, selecting and talent management of hourly team members and leadersAbility to support business leaders; coaching and consulting with them in growing the business and selecting and developing their teamsAbility to influence across levels and partners (e.g. hourly team members, senior leaders)As an Executive Team Leader Human Resources, no two days are ever the same, but a typical day will most likely include the following responsibilities:Lead and create a service culture that prioritizes the guest service experience, model, train, and coach expectations to deliver the service standardDemonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing biasDrive total store sales, understand your role in sales growth and how your area and team contribute to and impact total store profitabilityPlan, lead and follow-up on organizational and operational changeAnticipate and identify changes in unique store trendsKnow and assess the competition; leverage guest insights and feedback to drive the business and be the destination of choice for our guestsChampion a culture where teams love to work and guests love to shop; recognize guest-service behaviors and reward outstanding performanceBuild teams that are committed to continuous learning through ongoing observations and reinforcement of guest-service and sales behaviorsDemonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing biasSupport the leadership team in ensuring equitable experiences, strengthening inclusion acumen, and promoting a culture of inclusivity and belonging that embraces the contributions of all team membersEngage and educate store team on Target’s community initiativesBuild relationships that are important to the store’s community to address the most pressing local needs.Leverage gift card and volunteer accounts to enhance brand awareness and engage team in volunteerism.Take an active role in the development of leaders to be champions of a guest-centric cultureLead an open-door culture where team members feel heard and issues are quickly resolvedSupport leadership with creating schedules that fit both the guest and team members needs by teaching leaders the importance of understanding their team members scheduling desires.Decrease fluctuations within team member schedules by developing a store staffing strategy that enables store leaders to increase predictability within their current team members hours and identify when external staffing is neededLeverage your expertise to guide all store leaders in hiring and onboarding the talent with the right skills and experiences for their team by understanding guests’ and business needsDevelop a team of HR Experts and Team Leaders (if applicable) who serve the total store team by solving problems, removing roadblocks and engaging each team member in a way that connects them to Target’s purposeEffectively plan and manage all team operational and cyclical programs related to culture, pay and rewards and benefits to maximize team member engagement and minimize business disruptionDevelop and coach your team leaders to elevate the skills and expertise of the teamEstablish a culture of accountability through clear expectations and performance managementProvide service and a shopping experience that meets the needs of the guestAlways demonstrate a culture of ethical conduct, safety and compliance; lead team to work in the same way and hold others accountable to this commitmentAs a key carrier, follow all safe and secure training and processesAddress store needs (emergency, regulatory visits, etc.)All other duties based on business needsWHAT WE ARE LOOKING FORWe might be a great match if:Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to deliver for our guestsProviding service to our guests that makes them say I LOVE TARGET! excites you…. That’s why we love working at TargetLeading teams who are stocking, setting and selling Target product sounds like your thing… That’s the core of what we doYou aren’t looking for Monday thru Friday job where you are at a computer all day… We are busy all day (yes, especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewardedThe good news is that we have some amazing training that will help teach you everything you need to know to be an Executive Team Leader Human Resources but there are a few skills you should have from the get-go:4 year degree or equivalent experienceStrong interpersonal and communication skillsStrong business acumenComfortable dealing with ambiguityManage conflict, lead and hold others accountableRelate well with and interact with all levels of the organizationStrong cognitive skills, including problem analysis, decision making, financial and quantitative analysisLearn and adapt to current technology needsManage workload and prioritize tasks independentlyWe are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:Access all areas of the building to respond to guest or team member issuesInterpret instructions, reports and informationScan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise up to 40 pounds Accurately handle cash register operationsFlexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessaryAmericans with Disabilities Act (ADA)Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at 1-800-440-0680 for additional information.
Full Time
12/24/2024
Washington, DC 20008
(29.9 miles)
General Summary of PositionResponsible for assisting with implementation, integration and operational direction of the case management - Special Needs program within MedStar Family Choice, District of Columbia (MFC-DC) through organizing, directing, assessing and evaluating a clinical system that manages cost and quality patient care outcomes. Leads the continuum of care and work collaboratively with interdisciplinary staff, both internal and external to the organization to facilitate the continuum of care, through education and advocacy to enhance health outcomes. Manages a team of Case Managers including RNs and Social Workers to coordinate, negotiate, procure and manage care of Enrollees to facilitate cost effective care and patient satisfaction. We recruit, retain, and advance associates with diverse backgrounds, skills, and talents equitably at all levels.*4 days per week on-site in DC* Primary Duties and ResponsibilitiesActs as a liaison between IS/IT and the clinical team to identify workflow / system issues and resolutions. Uses technology to enhance decision making and effectiveness.Assists staff with setting personal and educational goals and objectives to enhance their professional development. Develops and implements education programs to coordinate staff development and training needs both for software and clinical training issues.Assists with identifying and development of department goals, objectives, policies, procedures, performance and quality/safety and productivity standards in collaboration with the Director. Ensures compliance with policies and procedures and governmental and accreditation regulations.Conducts monitoring of compliance of Special Needs, Case Management, Disease Management and Utilization Review standards, as per MFC policies and procedures.Develops and maintains a working relationship with applicable staff at the Department of Healthcare Finance and Community Agencies. Complies with governmental and accreditation regulations.Demonstrates behavior consistent with MedStar Health mission, vision, goals, objectives and patient care philosophy.Demonstrates skill and flexibility in providing coverage for staff.Empowers case managers to act as an advocate while assisting enrollees/members to coordinate and gain access to medical, behavioral, psychosocial and other essential services to meet their healthcare needs.Identifies and researches case management issues that impact enrollee/members care. Reports review findings to Director of Clinical Operations and Medical Director when appropriate.Leads staff meetings, work groups etc., as assigned. Addresses issues impacting MFC with community agencies and providers. Delivers updated information back to department staff.Maintains current knowledge about and acts in accordance with procedures regarding enrollee/member confidentiality, principles of consent and Advanced Directives.Maintains current knowledge of benefits, claims, eligibility, enrollment and authorization in order to accurately respond to questions and coordinate enrollee/provider services.Monitors telephone coverage and processes related to enrollee/ provider questions.Educates staff regarding documentation compliance and implements corrective action plans when necessary.Participates in multi-disciplinary quality and service improvement team meetings and on committees and represents the department and organization in community outreach efforts.Performs other duties as assigned.Provides backup support to Director as required. Works in partnership with the Manager of Case Management and Manager of Utilization Management in development of the annual Clinical Operations Plan and the Clinical Operations Appraisal.Provides ongoing individual coaching and support to staff and acts as a resource for clinical, social, utilization and appeal review issues as they relate to case management. Meets regularly with department staff to enhance communication and facilitate implementation and progress toward program objectives.Selects, trains, orients and assigns department staff. Assists with the development of performance standards, evaluates performance, and conducts performance management planning. Initiates or makes recommendations for personnel actions. Maintains ongoing communication with subordinates to review progress, provide feedback, discuss new developments, and exchange information.Serves as a first line intermediary in inter-associate disagreements; knowing when to escalate issues to the next level of management. Provides oversight and strategic direction for the case management team while providing mentorship, leadership, direction and support. Minimum QualificationsEducationBachelor's degree in related field required Experience3-4 years Case management experience and 3 years diverse clinical experience required and1-2 years 2 years supervisory experience preferred Licenses and Certifications Valid RN license in the District of Columbia. required and Active CCM (Certified Case Manager) or CCM within 1-1/2 Yrs required Knowledge, Skills, and AbilitiesExcellent verbal and written communication skills.Ability to follow verbal and written instructions.Proficient with Microsoft Office applications especially Word, Excel and PowerPoint.Ability to enter and retrieve information using a PC.Working knowledge of various computer software applications.Knowledge of current trends in health care delivery and population management.Knowledge of NCQA, HEDIS, InterQual and local regulatory guidelines preferred. This position has a hiring range of $100,588 - $190,340
Full Time
12/27/2024
Washington, DC 20010
(31.2 miles)
The pay range per hour is $26.00 - $44.20Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at .ALL ABOUT PROPERTY MANAGEMENTA dedicated expert who supports a profitable business, ensuring that assets are fixed and functional and services are completed timely and dependable while minimizing vendor cost. Property Management (PM) supports new sales-driving initiatives and mitigates excess spend to ensure that our store teams can focus on serving our guests without distraction. PM supports remodel efforts, executes new project sets and enables efficient front of store and backroom operations to delight our digital guests.At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Property Management Lead can provide you with the skills and experience of:Working with vendors and influencing timely completion of their workIdentifying and executing preventative and corrective maintenance on all building assets and equipmentInfluencing store team to ensure project work aligns with PM priorities and financial goalsWorking with Plumbing, HVAC, Refrigeration, Life Safety Power Systems and Electrical equipmentUnderstanding repair versus replace and managing costCompleting work within compliance standards and Target guidelinesAs a Property Management Lead no two days are ever the same, but a typical day will most likely include the following responsibilities:Know the role you play in achieving store sales goalsWith PMBP guidance, inform and engage the team (including new leaders) on PM workload priorities, partner on various projects and share impacts of store processes on asset maintenance and functionalityUse technology to prioritize daily work orders for the storeWith PMPB guidance, evaluate store brand and ensure assets and vendor performance meets maintenance standardsMaintain and repair assetsPerform proactive asset up-keep as assigned by headquartersPerform reactive repairs requested by store teamsWith guidance from PMBP, execute special projects, remodels and support PM asset or service strategies in partnership with store teamEnsure internal and external work orders are completed and vendors are accountable to asset repairsEvaluate PM candidates for open rolesEnsure learning objectives are met and behaviors are consistently demonstratedWith guidance from PMBP, help with the learning of new PM team membersShare solutions that drive vendor cost downWith PMBP guidance, determine areas or individuals to influence and train on proper asset careAssist in managing some emergency situations as needed in partnership with store and field leadersFollow appropriate safety procedures and use Personal Protective Equipment (PPE) while maintaining equipment (Lock Out/Tag Out, Arc Flash, etc.), and ensure a safe work environment by eliminating potential equipment safety hazards.Provide service and a shopping experience that meets the needs of the guestDemonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing biasWork in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices.Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactionsAll other duties based on business needsWHAT WE ARE LOOKING FORWe might be a great match if:Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to deliver for our guestsProviding service to our guests that makes them say I LOVE TARGET! excites you…. That’s why we love working at TargetStocking, Setting and Selling Target product sounds like your thing… That’s the core of what we doYou aren’t looking for Monday thru Friday job where you are at a computer all day… We are busy all day (yes, even on the weekends), making it easy for the guest to feel welcomed, inspired and rewardedThe good news is that we have some amazing training that will help teach you everything you need to know to be a Property Management Lead. But, there are a few skills you should have from the get-go: Must be 18 years of age or olderHigh School diploma or equivalentBasic technical skills and general experience working with property assets required1–2 years of technical education preferred in some of the following areas: electrical, mechanical, carpentry, HVAC or plumbing and/or experience working in any of the following areas: basic door repair, HVAC filter changing, carpentry, power equipment/mechanical repair and basic equipment trouble-shootingProficiency in operating power tools, HVAC, wet/dry and litter vacuum and other power equipment (as labor laws permit) preferredManaging vendor relationships and accountability on quality and efficient services results and issue resolutionInfluence and hold others accountableAbility to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.Work independently and as part of a teamManage workload and prioritize tasks independentlyWelcoming and helpful attitudeEffective communication skillsCapability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframesWe are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:Access all areas of the building to respond to guest or team member issuesAbility to work outdoors in various climatesInterpret instructions, reports and informationHandle and move merchandise and other items efficiently and safely, including frequently lifting or moving merchandise up to 40 poundsClimb up and down laddersWilling to change location assignment or provide coverage to a nearby store, if neededCapable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.Ability to remain mobile for the duration of a scheduled shift (shift length may vary)Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessaryAmericans with Disabilities Act (ADA)Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at 1-800-440-0680 for additional information.
Full Time
1/2/2025
Washington, DC 20036
(30.0 miles)
General Summary of PositionThe RN Clinical Supervisor will coordinate the clinical operations at a multi-specialty office. Supervises clinical staff. Develops, implements, and maintains clinical and operational policies and procedures in consultation with physicians and site manager. This position supports optimal patient flow. Coordinates education of staff for on boarding of new physicians/programs. MedStar Ambulatory Services is committed to providing world-class, compassionate care to every patient, every time, at every touch point. All associates are accountable for their role in meeting patient experience standards. Primary Duties and ResponsibilitiesActively works to create a cohesive and productive work team by acting as a mentor for the clinical staff; leading by example and fostering staff development.Conducts staff meetings and regularly distributes and ensures receipt of information regarding new developments, policies, and procedures.Develops and contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards and safety standards. Addresses roadblocks to achieving goals and objectives. Ensures compliance with governmental and accreditation regulations.Ensures clinical staff is properly and thoroughly trained and competent to assist all physicians in the site.Ensures compliance with governmental and accreditation regulations; monitors logs and ensures quality control.Establishes work schedules and daily assignments while delegating and assigning responsibilities/duties and assures proper accounting of hours and paid time off. Receives associate absence calls.Identifies and addresses potential infection control needs.Implements, develops, modifies, and reinforces MedStar Ambulatory Services policies and procedures to ensure quality performance as well as cost reduction.Interviews, hires, evaluates performance, promotes, and disciplines staff in conjunction with the site manager.Maintains continuing education program for staff by giving or arranging for in-services and providing for training opportunities.Participates in multidisciplinary quality and service improvement teams as appropriate. Participates in meetings, serves on committees and represents the department and hospital/facility in community outreach efforts as appropriate. Participates in training classes for quality and safety, infection control, OSHA, EMR, CPR, TJC, safety, compliance and others as required.Performs other duties as assigned.Procures and manages unit equipment, instrumentation, supplies, etc. Evaluates and recommends new equipment and instruments.Promotes an atmosphere of respect towards patients, families, vendors, employers and co-workers and speaks and acts professionally at all times.Provides adequate training of new associates and conducts competency testing for clinical staff in all specialty areas and ensures certificates are kept currentReports statistics, evaluates problems, and proposes solutions or the office.Resolves conflicts between patients, physicians, and staff independently and/or in consultation with the physicians.Supports new clinical and service initiatives; embraces new technology and use of electronic health records.Works with physicians and staff to minimize the patient wait by arranging for appropriates coverage to maintain optimum patient flow among all specialties. Seeks opportunities to improve care and the patient experience.Works with the site manager and physicians to create an efficient practice and workflow. Minimum QualificationsEducationBachelor's degree in Nursing required andMaster's degree preferred Experience3-4 years Progressively more responsible job related nursing and medical office practice experience, preferably in a busy multiple physician practice and solve patient and staff problems required 1-2 years RN supervisory experience in a medical office or ambulatory health setting. knowledge of joint commission standards. required Licenses and CertificationsRN - Registered Nurse - State Licensure and/or Compact State Licensure Valid RN license in Maryland, District of Columbia or Virginia or any combination as required based on work location(s). required andCPR - Cardiac Pulmonary Resuscitation (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required and Additional unit/specialty certifications may vary by department or business unit. Knowledge, Skills, and AbilitiesExcellent customer service/patient interaction skills;computer and electronic medical record skills.Excellent verbal and written communication skills.Ability to establish and maintain effective working relationships.Ability to maintain a work pace appropriate to the workload.Ability to follow verbal and written instruction.High level problem solving skills as well as independent judgment skill relating to clinical care,policy and procedure needed. This position has a hiring range of $87,318 - $157,289
Full Time
12/27/2024
Silver Spring, MD 20902
(34.8 miles)
The pay range is $60,000.00 - $120,000.00Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at .ALL ABOUT SPECIALTY SALES A sales force of specialized consultants who provide tailored suggestions and solutions through active selling and compelling visual merchandising presentations that inspire guests and build the basket.Teams in Apparel & Accessories (A&A), Beauty and Electronics prioritize guest experience while blending completion of tasks that ensure product is available and easy to shop – pulling, filling, pricing, setting, staging and maintaining the sales floor and the backroom.At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Specialty Sales Executive Team Leader can provide you with the:Knowledge of guest service fundamentals, experience building and managing a guest first culture on your teamKnowledge of retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategiesExperience setting and planning department(s) monthly/quarterly workload to support business priorities and managing a team to deliver on sales goalsAbility to manage multiple specialty businesses and balance team member expertise in each area to effectively manage teams in each departmentKnowledge of competitors and ability to leverage insights that drive business objectives in each specialty departmentExperience managing a team of hourly team members and leaders and creating business specific strategies and goalsSkills in recruiting, selecting and talent management of hourly team members and leadersAs a Specialty Sales Executive Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities:Drive total store sales, understand your role in sales growth and how your departments and team contribute to and impact total store profitabilityCreate a guest-obsessed culture and lead your team to prioritize the guest experience and deliver on store sales goalsCreate schedules and make adjustments as needed to align to guest traffic and business needsManage your team to effectively plan merchandising and pricing workload including transitions, revisions, sales plans, sampling and promotionsKnow and assess the competition and leverage guest insights and feedback to drive the business and be the destination of choice for our guestsWork a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends)Build a team of consultants that are knowledgeable and passionate about Apparel and Accessories, Beauty and ElectronicsManage and develop a sales force using selling training techniquesLead A&A, Beauty and Electronics backroom processes, organization, layout and replenishment of the salesfloor to ensure product is available for guestsLead your team to deliver inspiring visual moments in A&A, Home, Baby and other seasonally relevant areasEnsure fitting rooms are used as an extension of the sales floor and are welcomingPlan, lead and follow-up on organizational and operational changeAnticipate and identify changes in unique store trendsAnticipate staffing needs, talent plan and recruit – both long and short termDevelop and coach your team and Team Leaders to elevate their skills and expertiseLead team onboarding, learning and help close product knowledge and skill gaps through development, coaching and team interactionsEstablish a culture of accountability through clear expectations and performance managementProvide service and a shopping experience that meets the needs of the guestAlways demonstrate a culture of ethical conduct, safety and compliance; lead and hold the team accountable to work in the same wayAddress store needs (emergency, regulatory visits, etc.)As a key carrier, follow all safe and secure training and processesAll other duties based on business needsWHAT WE ARE LOOKING FORWe might be a great match if:Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to take care of our guestsProviding service to our guests that makes them say I LOVE TARGET! excites you…. That’s why we love working at TargetLeading teams who are stocking, setting and selling Target products sounds like your thing… That’s the core of what we doYou aren’t looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewardedThe good news is that we have some amazing training that will help teach you everything you need to know to be a Specialty Sales Executive Team Leader. But, there are a few skills you should have from the get-go:4 year degree or equivalent experienceStrong interpersonal and communication skillsStrong business acumenComfortable dealing with ambiguityManage conflict, lead and hold others accountableRelate well with and interact with all levels of the organizationStrong cognitive skills, including problem analysis, decision making, financial and quantitative analysisLearn and adapt to current technology needsManage workload and prioritize tasks independentlyWe are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: Access all areas of the building to respond to guest or team member issuesInterpret instructions, reports and informationScan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise up to 40 pounds Accurately handle cash register operationsClimb up and down laddersFlexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessaryAmericans with Disabilities Act (ADA)Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at 1-800-440-0680 for additional information.
Full Time
1/3/2025
Clinton, MD 20735
(35.3 miles)
General Summary of PositionSummaryServes as a member of the Case Management Team and applies RN clinical expertise and medical appropriateness to care coordination and discharge planning. Facilitates the delivery of quality, cost effective, patient-centered care from pre-admission through post-discharge timeframe. Ensures the care is designed to meet individualized patient outcomes. Monitors the care and services delivered to selected patient populations during the acute hospital stay, promotes effective case management and utilization of resources, and works to achieve optimal clinical and resource outcomes for the acute, and post-hospital phases of care.Key ResponsibilitiesContributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Complies with governmental and accreditation regulations.Collaborates with the multidisciplinary health care team to develop and coordinate the plan of care.Communicates with patient, family and/or significant other, health care team, external case manager, community resources, and facility to address appropriate issues and patient/family goals.Demonstrates the ability to develop a plan of care that addresses needs across the continuum; have an intervention for problems identified; develop long- and short-term goals with specific time frames for resolution; identify specific services to be provided in the care plan; include the family/care-giver in the plan of care; and show life planning contingencies such as power of attorney and/or advance directives.Evaluates and documents the patient's response to the plan of care and achievement of outcomes. Makes recommendations for modifications to the plan of care as indicated. Adheres to all policies and procedures regarding documentation and confidentiality of information.Maintains knowledge of regulatory agencies' requirements, necessary criteria for admission to various care settings, and Medicare's/Medicaid's reimbursement methods for different levels of care.Manages a caseload of patients. Identifies essential resources needed to implement the plan of care.Manages own professional growth in the area of managed care, care management, other health care, financial trends, clinical practice and research.Manages patient care according to multidisciplinary plan of care and/or managed care contracts by directing decision making and identifying and managing barriers that impact on patient care outcomes.Participates in Performance and Service Improvement teams. Assists in program evaluation through customer service surveys, LOS data analysis, charge/discharge data, comparison to state averages, and best practice/benchmark data.Performs a comprehensive assessment in collaboration with interdisciplinary team to identify patient-specific problems and needs related to diagnosis, treatment, including psychosocial and financial concerns as well as medical.What We OfferCulture- Collaborative, inclusive, diverse, and supportive work environment.Career growth- Career mentoring to help you pursue your passions and gain skills to enhance your value.Wellbeing- Competitive salary and Total Rewards benefits to help keep you happy and healthy.Reputation- Regional & National recognition, advanced technology, and leading medical innovations.QualificationsADN, BSN, MSN, or CNL from an accredited School of Nursing required.2-3 years of Clinical Nursing Experience required. 1-2 years of case management experience preferred.Active MD RN License or Active Compact State RN and Basic Life Support for Healthcare providers required. This position has a hiring range of $87,318 - $157,289
Full Time
1/9/2025
Silver Spring, MD 20904
(38.4 miles)
The pay range is $60,000.00 - $120,000.00Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at .ALL ABOUT SERVICE & ENGAGEMENTAdvocates of guest experience who welcome, thank and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both physical and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping effortless and seamless for guests at the checklanes, guest services, gift registry, pick-up and drive up.At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Service & Engagement Executive Team Leader can provide you with the:Knowledge of guest service fundamentals and experience building and managing a guest first team culture across the storeSkills in guest engagement; problem solving and resolutionKnowledge of retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategiesExperience setting and planning department monthly/quarterly workload to support business priorities and managing a team to deliver service and sales goalsExperience managing a team of hourly team members, leaders and creating Service and Engagement business strategies and goalsSkills in recruiting, selecting and talent management of hourly team members and leadersAs a Service & Engagement Executive Team Leader, notwo days are ever the same, but a typical day will most likely include the following responsibilities:Build a team of passionate and knowledgeable Guest Advocates and Service and Engagement Leaders who strive to exceed guest service expectations by focusing on decreasing wait time, friendly guest interaction and service recoveryDrive total store sales, understand your role in sales growth and how your departments and team contribute to and impacts total store profitabilityAnticipate staffing needs, talent plan and recruit – both long and short termManage leaders to follow-up on training completion, check for understanding and provide continuous education opportunities to drive proficiencies for all front of store experiencesEngage in consistent and meaningful development conversations throughout the critical touch points within Service and Engagement Team leader career pathPersonalize recognition and appreciation to reinforce critical guest service behaviors and promote a positive team and guest centric cultureEstablish a culture of accountability through clear expectations and performance management (listen, observe, recognize and coach) on critical Service and Engagement behaviorsUnderstand business reporting and guest insights to understand, troubleshoot and follow-up on opportunity areasQuickly respond to any negative guest shopping experience by de-escalating the situation and ensuring your team understands and feels supported to make things right for the guestOwn schedules that follow the scheduling allocation and guidelines to support peak traffic times, key holiday events and weekendsManage the store experience by anticipating and/or reacting with urgency to staffing or scheduling needs based on fluctuations in guest traffic and salesEnsure Team Leader schedules support a frictionless experience during guest peak traffic times for all shopping preferences: checklanes, self-checkout (SCO), Order Pick-up (OPU), drive up (DU).Be the champion of physical and digital offerings to ensure your team can inform, educate and promote the suite of benefits, features and offerings that reward our guest and/or enhance their shopping experience (Including Target RedCard and Wallet)Expect and enable your team to stay up-to-date on upcoming major promotions, brand launches and eventsUtilize guest survey reporting tools to drive change in key areas with the greatest impact on guest experience; and use guest feedback to coach/recognize teams.Lead the teram to deliver an efficient and hassle free guest pick up experienceWork a schedule that aligns to guest and business needs (this includes early morning, evening and weekends)Demonstrate a culture of ethical conduct, safety and compliance; lead team to work in the same way and hold others accountable to this commitmentAs a key carrier, follow all safe and secure training and processesAddress store needs (emergency, regulatory visits, etc.)All other duties based on business needsWHAT WE ARE LOOKING FORWe might be a great match if:Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to deliver for our guestsProviding service to our guests that makes them say I LOVE TARGET! excites you…. That’s why we love working at TargetYou enjoy interacting with people all day and making things easy for others…. Interacting with guests, solving concerns and making the guests day better is core of what we doYou aren’t looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewardedThe good news is that we have some amazing training that will help teach you everything you need to know to be a Service & Engagement Executive Team Leader. But, there are a few skills you should have from the get-go:4 year degree or equivalent experienceStrong interpersonal and communication skillsStrong business acumenManage conflict, lead and hold others accountableRelate well with and interact with all levels of the organizationStrong cognitive skills, including problem analysis, decision making, financial and quantitative analysisLearn and adapt to current technology needsManage workload and prioritize tasks independently and with a teamWe are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:Access all areas of the building to respond to guest or team member issuesInterpret instructions, reports and informationScan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise up to 40 pounds Accurately handle cash register operations and cash transactionsFlexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessaryAmericans with Disabilities Act (ADA)Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at 1-800-440-0680 for additional information.
Full Time
1/3/2025
Clinton, MD 20735
(35.3 miles)
General Summary of PositionSummaryThe Clinical Administrator is a member of MedStar Health entity-based Division of Nursing and leadership team. The role is accountable for directing and supervising clinical and administrative resources to ensure the provision of holistic, culturally competent, quality, safe, and cost-effective evidence-based nursing care for patients and families. This is accomplished by direct action, delegation, coaching and support of the Division of Nursing's associates and shared/collaborative governance activities. The Clinical Administrator is recognized as a professional role model and clinical expert who promotes a professional practice and care environment that supports continuous learning. The Clinical Administrator assumes leadership authority and responsibility during a specific shift (e.g., day, evening, night, and/or weekend) either for a designated number of patient care units/departments or the hospital at large. Collaborates with the members of the Nursing Leadership team and other administrators/leaders within the hospital in maintaining adherence to regulatory and accreditation standards, and MedStar Health's policies and procedures. Demonstrates leadership and behaviors which are consistent with MedStar's mission, vision, goals, SPIRIT Values, patient care philosophy, and sound moral and ethical judgement.Key ResponsibilitiesAssumes clinical and administrative supervision of nursing and patient care services for multiple units/departments, or hospital/entity. Consults, advises, or informs nursing, providers and other leaders concerning issues that arise and their resolution as appropriate, unit needs, and/or problems during the shift worked. Escalates concerns applying the chain of command.Consults and communicates with nursing and hospital administration as well as senior medical staff and other Nurse Leaders concerning any operational issues or matters pertaining to staffing and the management of assigned areas. Functions as liaison between patient care administration and medical staff.Creates a professional atmosphere and an environment of coaching and development that supports shared/collaborative governance. Ensures effective utilization of the interdisciplinary model of care (IMOC) and associated standards of excellence. Rounds on patients during the shift for the purpose of engagement, satisfaction, and improvement in the care experience. Investigates and follows through on patient complaints and safety events.AssistsNurse Leadersin selecting, training, and orienting department personnel. Contributes to the development of standards of performance, evaluating performance, and conducting performance management planning for associates, as appropriate. Initiates or makes recommendations for associate counseling and corrective action. Maintains ongoing communication with leaders to review programs, provide feedback, discuss new developments, and exchange information.Manages materials, equipment, and supply activities assuring adequate availability and utilization. Communicates material and supply needs to departmental leaders. Participates in product selection and evaluation as appropriate.Coordinates with the Capacity Management and/or Admissions Departments to strategize for the daily flow of patients into and out of beds. Rounds routinely on each nursing unit and other departments to identify empty beds, actual/potential discharges, and transfers. Communicates this information back to the Admissions Department.Evaluates the effectiveness of bed turnover and communicates with Environmental Services as necessary.Monitors high risk patients and complicated conditions and institutes appropriate actions. Ensures compliance with unit, divisional, and hospital policies, procedures, as well as regulatory and accreditation standards. Prepares written documentation as required. Maintains required reports, records, statistics, and notes.Receives and reviews preceding shift reports and notes patients' conditions when rounding on units. Coordinates department wide staffing patterns to meet safe and efficient staffing levels for each unit. Adjusts staffing to meet patient care needs and to provide adequate and fiscally responsible coverage of all units. Assists Nurse Leaders with unit/departmental staffing through coordination of float pool, agency, and per diem personnel.Supervises, coordinates, and evaluates patient care services interventions during assigned shift. Intervenes where necessary to assure optimal patient care outcomes by utilizing approaches and strategies that support and optimize outcomes. Takes action to support the National Patient Safety Goals, nursing sensitive indicators, regulatory requirements, and other identified quality metrics.Maintains and demonstrates a professional, patient-first atmosphere and an environment of coaching and development that supports shared decision making, interdisciplinary collaboration, and a high level of patient and associate satisfaction as evidenced by outcomes data. Provides shift-based clinical leadership through role modeling professional practice behaviors, proper delegation of activities, and management of the nursing team by maintaining staff accountability. Evaluates the need for and contributes to improvement in the professional practice environment.Participates in hospital/entity committees, task forces, interdisciplinary forums, and projects (e.g., serious safety event reviews and performance improvement teams) at the request of Nurse Leaders. Attends departmental meetings and contributes to the achievement of Magnet Recognition or Pathways to Excellence program. Promotes a public image of professional nursing excellence and represents the hospital in community outreach efforts as appropriate.Maintains knowledge of current trends and developments in the fields of nursing and health care through a variety of professional activities including, but not limited to, reading the appropriate literature, attending related seminars and conferences, and maintaining membership in professional nursing associations. Demonstrates accountability for own professional development and advancement.Maintains clinical knowledge and skills and engages in the provision of direct care for a caseload of patients as required.What We OfferCulture- Collaborative, inclusive, diverse, and supportive work environment.Career growth- Career mentoring to help you pursue your passions and gain skills to enhance your value.Wellbeing- Competitive salary and Total Rewards benefits to help keep you happy and healthy.Reputation- Regional & National recognition, advanced technology, and leading medical innovations.QualificationsBSN from an accredited School of Nursing required, MSN preferred.3-4 years progressive nursing experience required, Leadership and management experience preferred.Active MD RN License or Active Compact State RN and Basic Life Support for Healthcare providers required. This position has a hiring range of $89,710 - $131,352
Full Time
1/7/2025
Olney, MD 20832
(38.7 miles)
General Summary of PositionWorks collaboratively with the Clinical Director to assist with implementation, integration, and operational direction of Care Management within the Care Transformation Organization. Facilitates the continuum of care, works collaboratively with interdisciplinary staff, both internal and external to the organization. Supervises team of lead care managers and care coordinators who coordinate care for at risk Medicare Fee For Service beneficiaries in accordance with the goals and requirements of the Maryland Primary Care Program. Primary goals include provision of longitudinal and episodic care management; facilitating timely access to care, use of alternative care outside traditional office visit, and connection to services for patients who may benefit from behavioral health services and/or social service organizations. Assists the CTO Clinical Operations Manager in managing daily operations of the care coordination team with the goal of maintaining adequate staffing levels and efficient workflow. Acts as a resource and mentor to care managers, care coordinators, and interdisciplinary care team. Performs face-to-face and telephonic care management duties in medical practice and office settings. Primary Duties and ResponsibilitiesContributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Complies with governmental and accreditation regulations.Provides leadership, instruction, supervision, and direction to associates providing care management services in the Care Transformation Organization (CTO). Assists with the selection, training, orientation, and assignments of the department staff. Assists with the development of performance standards, and evaluation of associate performance. Initiates and provides recommendations for personnel actions. Maintains ongoing communication with associates to review progress, provide feedback, discuss new developments, and exchange information. Assists in assessing staff professional development and training needs. Identifies training needs related to the clinical software system (data entry / documentation) and programs or processes within the CTO. Implements a plan for training based on identified needs.Provides support to Director's responsibilities and deliverables. Provides coverage for the Director and associates as required.Actively develops and manages care management programs and develops individualized plans of care according to CTO guidelines and other regulatory obligations.Performs care management services in the practice and/or telephonically which includes: assessment, planning, coordinating, implementation, and evaluation. Monitors for timely provision of services. Assists hospital discharge planners and other referral sources with discharge planning.Acts as an advocate while assisting MDPCP beneficiaries to coordinate and gain access to medical, psychiatric, psychosocial and other essential services to meet their healthcare needs.Completes applications for medically necessary services and equipment.Monitors for timely provision of services. Assists hospital case management staff with discharge planning. (Utilization Management (UM) area).Serves as a point of contact to support departmental workflows, processes, procedures, SOPs (Standard Operating Procedures), operations, productivity standards, and regulatory requirements (i.e. CMS). Maintains current knowledge of benefits and enrollment issues in order to accurately coordinate member/provider services.Communicates patient needs with Providers and practice staff in a courteous and helpful manner at all times. Facilitates ongoing communication and collaboration amongst practice and care team. Regularly communicates with practices to review programmatic changes, identify opportunities, implement new initiatives, and address concerns.Carries patient caseload commensurate with department needs.Responsible for day-to- day operations of the department, which may include preparation of daily coverage assignments and adjustments as needed. Receives, reviews, processes time off requests and updates staffing calendar. Acts as liaison between IS and the clinical team to identify workflow/system issues and resolutions.Runs productivity reports, collaborates with the Director to analyze reports, and schedules regular meetings with associates to review reports and progress toward goals.Prepares department meeting agendas and co-leads meetings. Assists in preparation and/or review of meeting minutes. Participates in meetings, serves on committees and represents the department in community outreach efforts as appropriate. Participates in multidisciplinary quality and service improvement teams as appropriate.Assists staff in identifying ways to improve the efficiency of the department. Motivates staff to assist with innovations and member and provider engagement. Provides regular feedback on the progress made toward reaching departmental goals.Serves as the care management subject matter expert and point of contact for partner practices and MedStar stakeholders.Demonstrates behavior consistent with MedStar Health mission, vision, goals, objectives and patient care philosophy. Minimum QualificationsEducationAssociate's degree in Nursing; required and BSN preferred Experience5-7 years Diverse clinical experience.for utilization management (UM), for case management (CM), 3 years CM experience required and Leadership experience preferred Licenses and Certifications Valid RN license in Maryland; required and Certified Case Manager (CCM) certification preferred Knowledge, Skills, and AbilitiesAbility to use computer to enter and retrieve data.Working knowledge of Microsoft Word, Excel, and PowerPoint applications.Effective verbal and written communication skills.Must be able to run and analyze departmental productivity reports.Excellent interpersonal skills required. This position has a hiring range of $87,318 - $157,289
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