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Full Time
11/2/2024
Newport News, VA 23602
(27.6 miles)
Starting Hourly Rate / Salario por Hora Inicial: $15.00 USD per hourALL ABOUT GENERAL MERCHANDISEExperts of operations, process and efficiency who enable a consistent experience for our guests by ensuring product is set, in-stock, accurately priced and signed on the sales floor. The General Merchandise and Food Sales team leads inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for all General Merchandise (GM) areas of the store. This team leads Food & Beverage and Food Service, providing a fresh and food safe experience. Experts enable efficient delivery to our guests by owning pick, pack and ship fulfillment work.At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of an Inbound Expert can provide you with the:Knowledge of guest service fundamentals and experience supporting a guest first culture across the store Experience in retail business fundamentals including: department sales trends, inventory management, and process efficiency and improvementExperience executing daily/weekly workload to support business priorities and deliver on sales goals As an Inbound Expert, no two days are ever the same, but a typical day will most likely include the following responsibilities:Create a welcoming experience by authentically greeting all guestsObserve to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal clues to tailor your approachEngage with guests in a genuine way, which includes asking questions to better understand their specific needsBe knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experienceThank the guest in a genuine way and let them know we’re happy they chose to shop at TargetExecute a detailed, accurate and efficient sorting operation (including all unload schedule times)Stock, backstock and zone product on sales floorMaintain sales floor instocks for GM categoriesOperate power equipment only if certified and partner with leader if certification is neededWork with accuracy and attention to detailManage all defectives and handle environmentally sensitive (ESIM) items in compliance with applicable laws and regulationsDemonstrate a culture of ethical conduct, safety and complianceWork in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practicesSupport guest services such as back-up cashier, order pick up (OPU) and Drive up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage lawsAll other duties based on business needsWHAT WE ARE LOOKING FORWe might be a great match if:Working in a fun and fast paced environment makes you excited…. We work efficiently and as a team to deliver for our guestsProviding service to our guests that makes them say I LOVE TARGET! excites you…. That’s why we love working at TargetStocking, Setting and Selling Target product sounds like your thing… That’s the core of what we doYou aren’t looking for Monday thru Friday job where you are at a computer all day… We are on the go all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewardedThe good news is that we have some amazing training that will help teach you everything you need to know to be an Inbound Expert. But, there are a few skills you should have from the get-go:Must be at least 18 years of age or olderWelcoming and helpful attitude toward guests and other team members Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directedWork both independently and with a teamResolve guest questions quickly on the spotAttention to detail and follow a multi-step processesCapability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframesWe are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: Accurately handle cash register operations as neededClimb up and down laddersScan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 poundsFlexible work schedule (e.g., nights, weekends and holidays) reliable and prompt attendance necessaryCapable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.Ability to remain mobile for the duration of a scheduled shift (shift length may vary)Find competitive benefits from financial and education to well-being and beyond at .Americans with Disabilities Act (ADA)Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at 1-800-440-0680 for additional information.Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.
Full Time
10/27/2024
Norfolk, VA 23502
(44.9 miles)
Customer ServiceProvides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programsBuilds relationships with vendors by providing direction and checking to ensure merchandise resets are completed according to Lowe’s specificationsCollaborates with the Merchandising Service team and Manager by communicating project priorities, schedule, and project needs (e.g., materials, supplies, time)Analyzes metrics and provides feedback on project execution and in-store service to store, market, and corporate leaders.Although majority of time of time will be spent in activities that do not involve the direct interaction with customers, the individual in this role is expected to engage with customers when the opportunity arises. This includes:Understands customers’ needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandiseSeeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandiseListens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessaryDemonstrates sincere appreciation to customersCommunicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programsIn-StockMoves or replaces beams and grids, rotates stock, builds products, and displays products and support materials using power equipment (e.g., lifts, order pickers) per reset and/or project instructions and processesIdentifies damaged products, removes them from the shelves, delivers them to Return to Manufacturer (RTM) area, and signs off on the products as defectiveVerifies buyback items and ensures they are pulled, prepped, and ready for shippingIdentifies damaged or missing signage, displays, and collateral and orders replacements in accordance with merchandising standards and planogram detailsUpdates/validates wayfinding and product location signage as well as digital maintenance of this information throughout the storeConfirms that product pricing information is visible and clear and resolves/replaces any missing pricing labelsEnsures cross merchandise, side stack products, j-hooks and gravity feed bins are placed appropriately, helping to drive add-on salesWorks with store leadership to stage clearance and damaged merchandise for quick saleSorts products in bins, drawers and boxes to ensure that they are in the proper locationClean and Safe StoresReviews, completes, and enters completion details (when, what, amount of time spent, taking and uploading photographs to confirm servicing completion, etc.) for all assigned merchandise reset, service, and maintenance tasksEnsures all reset displays are safe and in working order and repaired/replaced as neededRepairs/seals damaged packaging and boxes including peg-hook itemsRemoves all trash, moves cardboard boxes to the bailer, and moves plastic wrap and other debris to the compactorReplaces light bulbs and alerts Facility Services Associate (FSA) when additional maintenance issues are noted (lights out, painting, etc.)Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset ProtectionEnsures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areasMaintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gatesAdheres to all safety requirements relevant to one’s regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devicesOperates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler)In addition to the above responsibilities, this individual is held accountable for other duties as assigned.Maintain point-of-sale signage including bin plus beam label stock ensuring all bin locators are placed and price changes are activatedAudit and update pricing labels inside and outside the store to ensure accuracyFollow state-specific guidelines on price changes (Pricing Policy SF-06)Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
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