As a result of growing business demand, Synchrony is expanding and building our engineering team, with the goal of creating a sustainable team to support the next generation of products into the future. We invest in the career growth of our new engineering hires – you represent the future prospective technical leadership of the company.The Senior Quality Engineer is a great opportunity based in Salem, VA. As a member of the JCI-Synchrony Engineering team, you will have the opportunity to work on cutting-edge magnetic bearing technology and high-speed rotating machinery, in collaboration with an interdisciplinary team of experienced quality technicians, suppliers and other engineers. You will will analyze production, quality and test data to identify trends and develop corrective actions to continuously improve the quality of our products. Your ideas and contributions will have a direct impact on our products, benefiting our customers and contributing to Johnson Controls' mission of implementing and applying cleaner and greener technologies. Candidates must be commuting distance to Salem, VA, or able to relocate. The Roanoke Valley is a great place to live, with the benefits of a small city, in addition to numerous outdoor recreation opportunities, all set in the very scenic western Virginia region.Consider joining our team today!How you will do it Develop, implement, and maintain systems to track performance of manufacturing processes and external suppliers. Prepare, review, and evaluate data and develop recommendations for use by facility management.Support incoming inspection, instrument calibration, internal audits, supplier management, supplier audits, corrective and preventative actions, non-conformances, in-process testing and inspection, final testing and inspection, and ISO certification.Support leadership in driving quality culture and quality improvements within the organization.Lead projects involving implementation of quality improvement strategies, measurement, and training.Identify, implement, and document continuous improvement activities.Investigate, analyze, and disposition NCRs, and in the process, understand root causes and develop corrective actions to prevent recurrence.Work with suppliers and purchasing to resolve Supplier Corrective Actions and verify implementation of those actions by our suppliers.Perform root cause investigations (using 8D as a problem-solving tool) and present findings to engineering, quality, service, and manufacturing personnel.Respond to quality concerns from clients about Synchrony products and quality assurance methods and controls.Identify, support and track Corrective and Preventive Actions and assure timely closure.Evaluate performance of Quality Management System (QMS) with QA Manager and maintain/update quality forms/documents, as needed.Develop quality plans and other controls to ensure manufacturing processes produce work-in-process and finished goods that meet specified quality standards.Collaborate with other internal departments to recommend and implement changes to product designs, processes, or business practices to resolve quality issues, produce solutions, and ensure adherence to quality standards.Work with manufacturing leadership in training personnel to reduce quality problems and increase understanding of quality goals.What you will needRequired Bachelor’s degree in engineering, Quality Management, or related technical field5+ years of experience in a quality/engineering-related position in a manufacturing environment.Strong technical aptitude and ability to lead technical discussions as needed.Knowledge of quality management systems, including ISO 9001Preferred: Certified Quality Engineer (ASQ); Six Sigma Green or Black Belt; Experience with the manufacturing of printed circuit board assemblies and/or manufacturing of electromechanical devices such as magnetic bearings, motors or linear actuators.Use basic measurement devices, such as micrometer calipers and indicator gauges.Read and interpret engineering drawings and schematics.Strong organization and project management skills, with the ability to prioritize and manage multiple tasks simultaneously.Exhibit a high-level of self-motivation, sense of urgency and comfort in making recommendations across broad teams.Must have proficiency in the use of Microsoft Office products, including Excel, Word, and PowerPoint.