All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need.As a Customer Service Associate/Loader, this means:• Being friendly, professional, and engaging customers to help answer questions.• Retrieving, loading, and replenishing merchandise.• Helping customers and staff move merchandise safely.The Customer Service Associate/Loader assists customers by loading merchandise into their vehicles.The Customer Service Associate/Loader also replenishes shelves for the next customers.Safety is critical because this associate lifts and moves merchandise for staff and customers frequently throughout his/her shift.Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.What We're Looking For• Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store.• Requires morning, afternoon and evening availability any day of the week.• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.• Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.What You Need To SucceedMinimum Qualifications• 6 months experience using a computer, including inputting, accessing, modifying, or outputting information.• 6 months experience using common retail technology, such as smart phones and tablets.• Ability to obtain sales related licensure or registration as may be required by law.Preferred Qualifications• 6 months retail experience.• 6 months experience as a Loader at any home improvement or hardware retailer.• 6 months experience working in any department at a Lowe's retail store.• 6 months retail merchandising experience, including performing Zone Recovery, stocking, down stocking, facing/fronting product, pricing, maintaining signage, and housekeeping.• 6 months experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles.Pay Range: $18.00 - $18.75 per hourStarting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit . Associate Benefits () Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals.Health, Dental and Vision insuranceLife and Disability insurancePaid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer timeFlexible spending and health savings accounts401(k) Retirement account with company matchEmployee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needsEducation support programs, including tuition assistance and trade skills scholarshipsBusiness Travel Accident insuranceMaternity and Parental leaveAdoption assistanceLowe's Associate Discount and broad discount platformOther discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awardsLowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Essential Functions:•Provide a visible and proactive security presence throughout the location to deter loitering, vandalism, and other security concerns.•Perform regular audits on physical security and product protection to ensure proper execution using hand-held mobile device.•Conduct regular patrols of the interior and exterior store premises to identify potential security concerns both on foot and by using a company-owned vehicle.•De-escalate situations involving both customers and associates using professional techniques.•Respond promptly and appropriately to incidents, accidents, and emergencies, such as medical situations or fire alarms.•Collaborate with store leadership and associates to enforce policies and procedures.•Escort associates or customers to their vehicles upon request.•Report any suspicious behavior, safety hazards, or security breaches to the appropriate authorities or management.•Utilize case management system to complete detailed incident reports, including accurate descriptions of events, individuals involved, and actions taken.•Utilize video management system to detect and prevent unauthorized activities and complete post-incident investigations.•Review weekly physical security related reports and respond appropriately. On occasion, conduct external theft apprehensions which are in accordance with company policies and procedures, and according to local, state and federal laws.•Conducts interviews in accordance with local laws and company policy on customers and vendors suspected of theft, reports suspected fraud to AP Management and Investigations team as needed.•Attend monthly Safety Team meetings to stay informed about updates, concerns, and procedural changes.•Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs.•Helps ensure associates have the tools and resources needed to provide exceptional SMART customer service.•Prepares, completes, and maintains all case reports related to associate recoveries, Asset Protection apprehensions and Known Theft cases. Records and completes prescribed tasks in Case Management System•Participates in court hearings, if applicable. Updates case files and maintains relationships with local Law Enforcement•Validates physical security of the building, per company policy/procedure, throughout the day (Gates, Keys etc).Minimum Requirements:•High School or GED•1 year retail, security, first-responder, or military experience (or related field)•State-issued driver's licensePreferences:•Bachelor’s Degree - Criminal Justice, Safety, or related security field•2 years’ big-box retail, security, or military experience•2 years’ experience with detailed incident report-writing•2 years’ experience in using physical security systems (CCTV, EAS, etc.)•State-issued Security Guard License•First-Aid Certification•De-Escalation/Crisis Intervention CertificationPay Range: $20.00 - $20.80 per hourStarting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit . Associate Benefits () Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals.Health, Dental and Vision insuranceLife and Disability insurancePaid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer timeFlexible spending and health savings accounts401(k) Retirement account with company matchEmployee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needsEducation support programs, including tuition assistance and trade skills scholarshipsBusiness Travel Accident insuranceMaternity and Parental leaveAdoption assistanceLowe's Associate Discount and broad discount platformOther discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awardsLowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.