Customer ServiceDepartment ManagerPay from $80,000 to $90,000 per yearKenoshaBranch12355 Uline Way, Kenosha, WI 53144Fast, friendly, and customer-focused - that’s what makes Uline’s customer service legendary! As a Customer Service Department Manager, continue this legacy by empowering our teams to deliver the exceptional experience our customers love.Better together! This position is on-site, and we are looking for people who share our passion.Position ResponsibilitiesTrain Team Leads to provide top-notch customer service and build a positive team environment.Manage the daily activities of various Customer Service departments.Partner with other Managers and with Team Leads to enhance team performance.Evaluate team procedures and identify areas for improvement.Review performance reports and suggest ways to increase efficiency.Resolve escalated customer issues promptly.Minimum RequirementsBachelor’s degree.3+ years of customer service management experience.Demonstrated ability to effectively coach and develop a high-performing team.BenefitsComplete health insurance coverage and 401(k) with 6% employer match that starts day one!Multiple bonus programs.Paid holidays and generous paid time off.Tuition Assistance Program that covers professional continuing education.Employee PerksCaf featuring affordable daily meal options from local restaurants.On-site fitness center and beautifully maintained walking paths.Best-in-class, clean, modern facilities.About UlineUline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.Uline is adrug-free workplace.EEO/AA Employer/Vet/Disabled#LI-AS6#LI-IL001(#IN-KNMANC)

WFM SupervisorKenosha Branch12355 Uline Way, Kenosha, WI 53144Customer Service is the heartbeat of Uline, and we are looking for a dynamic leader for our Workforce Management Scheduling team. Guide and support the WFM scheduling team, ensuring goals for legendary customer service are met to support our growing North American company!Better together!This position is on-site, and we are looking for people who share our passion.Position ResponsibilitiesManage a team of Customer Service WFM scheduling associates, encouraging productivity and accuracy.Become a policy and process expert to train associates.Recommend efficiencies and productivity improvements for the team.Support the WFM team and work with management to solve operational challenges.Minimum RequirementsHigh School Diploma or equivalent. Bachelor’s degree preferred.2+ years of leadership experience focused on building culture, performance and problem-solving skills.WFM scheduling experience in a customer service environment preferred.Ability to evaluate data to identify creative solutions to business needs.BenefitsComplete health insurance coverage and 401(k) with 6% employer match that starts day one!Multiple bonus programs.Paid holidays and generous paid time off.Tuition Assistance Program that covers professional continuing education.Employee PerksCaf featuring affordable daily meal options from local restaurants.On-site fitness center and beautifully maintained walking paths.Best-in-class, clean, modern facilities.About UlineUline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.Uline is adrug-free workplace.EEO/AA Employer/Vet/Disabled#LI-CB2#CORP(#IN-PPCS)

Software Development Team Lead - WebPay from $121,000 to $160,000 per yearCorporate Headquarters12575 Uline Drive, Pleasant Prairie, WI 53158Enhance and support world-class websites while growing your career at Uline. As a Software Development Team Lead, sharpen your full-stack technical skills using leading-edge technologies to support our eCommerce platform. Uline continues to grow, creating new opportunities and job stability you can count on.Better together!This position is on-site in Pleasant Prairie, WI or Waukegan, IL based on need, and we are looking for people who share our passion.Position ResponsibilitiesGuide and mentor a team of software developers in creating applications based on business needs.Collaborate across departments to manage web team priorities and assignments.Review code to ensure top-quality work that meets Uline’s standards.Communicate web team progress and performance updates to leadership.Minimum RequirementsBachelor's degree in information technology, computer science or a related field.8+ years of experience with a strong understanding of object-oriented design, web architecture and database design.Skilled in delivering web and eCommerce solutions using ASP.NET, MVC, C# and JavaScript.Proficient in code versioning and CI / CD tools.BenefitsComplete health insurance coverage and 401(k) with 6% employer match that starts day one!Multiple bonus programs.Paid holidays and generous paid time off.Tuition Assistance Program that covers professional continuing education.Employee PerksOn-site caf and first-class fitness center with complimentary personal trainers.Over four miles of beautifully maintained walking trails.About UlineUline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.Uline is adrug-free workplace.EEO/AA Employer/Vet/Disabled#LI-MW2#CORP(#IN-CORPH)

Office ManagerKenosha Branch12355 Uline Way, Kenosha, WI 53144Office orchestrator wanted. Are you a meticulous multitasker with impeccable customer service skills Then you belong at Uline as Office Manager of our Kenosha branch! Support our management team and office operations for our growing company.Better together! This position is on-site, and we are looking for people who share our passion.Position ResponsibilitiesManage office staff and daily administrative operations effectively and efficiently.Prepare reports, documentation and presentations.Act as liaison between Uline and building facilities, vendors, visitors, etc.Identify, troubleshoot and make recommendations for improvements on office-related issues.Minimum RequirementsHigh school degree or equivalent. Bachelor’s degree preferred.7+ years of Office Administration / Management experience.Excellent organization, time management and multitasking skills.Strong communication and customer service skills.Proficient in Microsoft Office.BenefitsComplete health insurance coverage and 401(k) with 6% employer match that starts day one!Multiple bonus programs.Paid holidays and generous paid time off.Tuition Assistance Program that covers professional continuing education.Employee PerksCaf featuring affordable daily meal options from local restaurants.On-site fitness center and beautifully maintained walking paths.Best-in-class, clean, modern facilities.About UlineUline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.Uline is adrug-free workplace.EEO/AA Employer/Vet/Disabled#LI-AS6#LI-IL001(#IN-KNOF)