AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and we’re looking for talented people who want to help.You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Senior Technical Program Manager for AWS Data Center Engineering - Electrical Solutions owns the successful delivery of the newest generations of data center electrical products and electrical distribution infrastructure technologies from concept to at-scale global implementation. This role provides a unique opportunity to engage with advanced infrastructure solutions and the exceptional people that develop them. The TPM applies their expertise to: - Develop the path for new electrical engineering solutions and methods to reach maturity for global deployment - Evaluate the requirements and actions that close the gap between concept and readiness for these new technologies in our global infrastructure - Gain concurrence on production readiness items including integration requirements, financial, sustainability, serviceability, and supply chain strategies - Plan for global and regional specifics, test and validation, scheduling, and similar production readiness activities - Collaborate across organizations (Engineering, Development, Finance, Operations, Planning) and be the linchpin for successful delivery of technologies.Amazon's vision is to be the world's most customer-centric company, and this role is key to that vision. These technologies are essential for meeting our customers’ expectations for service and value and meeting Amazon’s goals for efficiency, speed, and reliability as we continue expanding our data centers to hyper-scale. As an ideal candidate, you: - Are great at solving problems - Possess experience managing highly-technical programs- Are great communicators both written and verbal, able to take technical solutions and formulate impactful business and leadership narratives - Build trust and relationships with different business partners (e.g., Engineering, Development, Finance, Operations) - Are comfortable addressing and resolving ambiguity - Recognize and appreciate diversity of thought and perspectivesEach day you will interact with different teams responsible for engineering across all disciplines (mechanical, electrical, structural, civil, and architectural), development, finance, integration, and operation of these complex technology programs. You prioritize your activities to support data center product development, solve problems and blockers, and focus on the actions that are most impactful for program success.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Bachelor's degree in engineering, computer science or equivalentPREFERRED QUALIFICATIONS- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Sr. Technical Product Manager (Sr. PM-T) creates and drives the newest generations of data center electrical products and electrical distribution infrastructure technologies from concept to at-scale global implementation. This role provides a unique opportunity to engage with advanced infrastructure solutions and the exceptional people that develop them. Amazon's vision is to be the world's most customer-centric company, and this role is key to that vision. These technologies are essential for meeting our customers’ expectations for service and value and meeting Amazon’s goals for efficiency, speed, and reliability as we continue expanding our data centers at hyper-scale speed. We are a smart team of doers who work passionately to apply innovative advances in data center technology. We will rely on your ability to understand the customers' needs and build them into the overall product design and develop the strategy. You should be comfortable collaborating in a fast-paced and often uncertain environment, and contributing to innovative solutions, while demonstrating leadership, technical competence, and a bias for action. The impact of the changes is broad, so you will need to think big as you set the direction for the team. Each day you will interact with different teams responsible for engineering, product development, finance, integration, and operation of these complex technology programs. You prioritize your activities to support data center product development, identify and resolve problems and blockers, and focus on the actions that are most impactful for product success.We have an immediate opening for a Sr. Technical Product Manager in Herndon, VA, Columbus, OH, or Austin, TX. If you meet these qualifications, exude passion, and enjoy the challenge of innovative projects at hyper-scale size, this job is for you!Key job responsibilities· Engage with internal and external Amazon customers and support teams to gain insights and capture critical electrical and power needs for the business today and in the future· Utilize those insights to identify specific product requirements, create a product vision, and own the product development roadmap for critical segments of the data center electrical infrastructure· Coordinate between multiple teams to develop compelling business cases to substantiate business value, define product prioritization, and outline budget and resources required to implement product roadmaps· Drive continuous advancements and improvements within our data center electrical designs, and communicate technical direction to Sr. Management· Own and drive the complete product lifecycle from idea conception through implementation and wide scale deployment to eventual deprecation· Develop product features and deployment strategies to improve profitability and penetration in new applications and use cases· Work independently in a high-pressure environment with all levels of leadership and exercise sound judgment where clear guidelines may not existAbout the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. BASIC QUALIFICATIONS- 5+ years of end to end product delivery experience with one or more of the following electrical equipment types: Low Voltage Switchgear/ Switchboards, Power Distribution Cabinets/Units (PDC/PDU), Remote Power Panels (RPP), Busduct and Tap-Off Boxes- 5+ years of technical product or program management experience- 5+ years relevant work experience in or working with mission critical facilities- 5+ years of Low Voltage electrical distribution equipment product development or similar product development experience for data center customers or other mission critical facility customers- Bachelor's degree in Electrical Engineering or similar field from an accredited universityPREFERRED QUALIFICATIONS- 7+ years in product, program, and/or technical leadership for large scale strategic initiatives in the data center infrastructure domain- Master's degree in Electrical Engineering and/or MBA or similar field from an accredited university- Experience writing documents on business requirements for new products, product development proposals, process improvement initiatives and/or product roadmaps for electrical solutions- Knowledge of power system protection and design, including protective relays and controls- Advanced understanding of global electrical codes- Financial modeling and P&L development for productsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

As an Infrastructure Reliability Engineer you will be proactively driving the reliability risk identification, assessment and mitigation for datacenter infrastructure equipment (Example: Air Handling Units, LV Generator, MV Transformers, LV SWGR, Breakers, UPS, Chillers etc.). You will also be responsible for root cause analysis of critical equipment failures and drive the continuous improvements to improve datacenter availability for AWS customers. You will work closely with both internal and outside partners including suppliers to drive key aspects of product specification, risk identification plan and execution. You must be ownership minded, independent, action and results oriented to succeed in an open collaborative environment.The candidate should have experience in using Physics-of-Failure based approach to develop and implement both analytical and empirical approaches for product quality/reliability risk identification and assessment during product design, manufacture as well as deployment stages. The individual should be able to drive AWS application-specific requirements in carrying out both lifecycle environmental and operational stress driven risk analysis, including thermal, electrical, chemical and mechanical stresses so to identify overstress and fatigue-related product weaknesses. Candidate should be capable of evaluating not only product design quality/reliability risks, but also have the skills and experiences in assessing electronics manufacture process related quality/reliability issues. Knowledge of statistical techniques and models is required to analyze test as well as field data.At the component level, the individual will drive critical component identification and the associated vendor selection and qualification requirements. The candidate will be expected to use knowledge of process capability for electronic component production as well as system-level performance requirements to establish critical to quality and reliability metrics.At the system level, the individual will develop datacenter system level reliability model and related reliability quantification and risk analysis for datacenter configuration optimization. The candidate will be expected to be familiar with system reliability engineering tools, such as reliability block diagram, statistical modeling and data analytics.During sustaining stage, candidate will be responsible for monitoring product performance in the field and will be responsible to drive root cause analysis of any critical failures and the associated corrective and preventive actions. The individual should also be able to drive effective vendor auditing and quarterly review process to drive the continuous improvements of datacenter availability.The successful candidate should be considered as an expert in the reliability engineering field and have a proven track record of success in not only product reliability leadership, as well as business negotiations and program management. Strong skill-set in problem analysis and solving as well as communication and vendor management are necessary. Candidates should also be able to travel within US and internationally.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities• Drive DFR (Design for Reliability) methodology to proactively design-in reliability in New Product Designs• Drive reliability/quality qualification of third-party critical infrastructure equipment for use in AWS data centers• Oversee factory and site testing of third-party equipment in all LLE categories (UPS, generator, chiller, air handler, etc.)• Guide and support Root Cause Analysis of field failures performed by internal teams, the OEM, and external laboratories. Validate conclusions and ensure highest standards are used in testing and remediation.• Make recommendations about AWS infrastructure maintenance and equipment replacement based on reliability data • Provide feedback to sourcing/procurement teams for evaluation of vendor performance• Analyze internal reliability data and create metrics to drive highest reliability at lowest cost• Support DFMEAs on as needed basis • Develop end of life strategy for critical infra equipmentAbout the teamAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS - Bachelor's or Master’s degree in Reliability Engineering, Physics, Electrical, Mechanical or Materials Engineering or related field - 8+ years of Reliability Engineering work experience in high reliability industry - 3+ years experience with failure analysis activities and root cause analysis - 3+ years experience with accelerated life testing, stress analysis and finite element analysisPREFERRED QUALIFICATIONS - Ph.D. in Reliability Engineering, Physics, Electrical, Mechanical or Materials Engineering or a related field. - 10+ years of work experience in reliability risk identification and assessment from component to system level applying analytical, experimental and statistical approaches to evaluate product design and manufacture quality/reliability levels - Experience with proactive and effective reliability approaches in a cost-effective manner throughout product design, manufacture and deployment stages - Proven experience in working with external design and manufacturing supply chain partners. - Familiarity with major data center infrastructure equipment reliability performance - Ability to influence development teams, procurement and external partners - Ability in managing multiple qualification activities and development schedules - Excellent verbal and written communication skills - Meets/exceeds Amazon’s functional/technical depth and complexity for this role - Meets/exceeds Amazon’s leadership principles requirements for this roleAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

As an Infrastructure Reliability Engineer you will be proactively driving the reliability risk identification, assessment and mitigation for datacenter infrastructure & Security equipment (Example: Cameras, Media Destruction Devices, Access Control Devices, Air Handling Units, LV Generator, MV Transformers, LV SWGR, Breakers, UPS, Chillers etc.). You will also be responsible for root cause analysis of critical equipment failures and drive the continuous improvements to improve datacenter availability & security for AWS customers. You will work closely with both internal and outside partners including suppliers to drive key aspects of product specification, risk identification plan and execution. You must be ownership minded, independent, action and results oriented to succeed in an open collaborative environment.The candidate should have experience in using Physics-of-Failure based approach to develop and implement both analytical and empirical approaches for product quality/reliability risk identification and assessment during product design, manufacture as well as deployment stages. The individual should be able to drive AWS application-specific requirements in carrying out both lifecycle environmental and operational stress driven risk analysis, including thermal, electrical, chemical and mechanical stresses so to identify overstress and fatigue-related product weaknesses. Candidate should be capable of evaluating not only product design quality/reliability risks, but also have the skills and experiences in assessing electronics manufacture process related quality/reliability issues. Knowledge of statistical techniques and models is required to analyze test as well as field data.At the component level, the individual will drive critical component identification and the associated vendor selection and qualification requirements. The candidate will be expected to use knowledge of process capability for electronic component production as well as system-level performance requirements to establish critical to quality and reliability metrics.At the system level, the individual will develop datacenter system level reliability model and related reliability quantification and risk analysis for datacenter configuration optimization. The candidate will be expected to be familiar with system reliability engineering tools, such as reliability block diagram, statistical modeling and data analytics.During sustaining stage, candidate will be responsible for monitoring product performance in the field and will be responsible to drive root cause analysis of any critical failures and the associated corrective and preventive actions. The individual should also be able to drive effective vendor auditing and quarterly review process to drive the continuous improvements of datacenter availability.The successful candidate should be considered as an expert in the reliability engineering field and have a proven track record of success in not only product reliability leadership, as well as business negotiations and program management. Strong skill-set in problem analysis and solving as well as communication and vendor management are necessary. Candidates should also be able to travel within US and internationally.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS - Bachelor's or Master’s degree in Reliability Engineering, Physics, Electrical, Mechanical or Materials Engineering or related field - 5+ years of Reliability Engineering work experience in high reliability industry - 5+ years of experience with failure analysis activities and root cause analysis - 5+ years of experience with accelerated life testing, stress analysis and finite element analysisPREFERRED QUALIFICATIONS - Experience with security devices like cameras, access control devices and media destruction devices. - Ph.D. in Reliability Engineering, Physics, Electrical, Mechanical or Materials Engineering or a related field. - 10+ years of work experience in reliability risk identification and assessment from component to system level applying analytical, experimental and statistical approaches to evaluate product design and manufacture quality/reliability levels - Experience with proactive and effective reliability approaches in a cost-effective manner throughout product design, manufacture and deployment stages - Proven experience in working with external design and manufacturing supply chain partners. - Familiarity with major data center infrastructure equipment reliability performance - Ability to influence development teams, procurement and external partners - Ability in managing multiple qualification activities and development schedules - Excellent verbal and written communication skillsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.They maintain, operate, troubleshoot, and repair Data Center Operation’s Mission Critical Facilities, which includes stand-by diesel generators and related fuel systems, 3 phase electrical systems that include but not limited to switchgear, UPSs, PDUs, wet cell batteries and associated systems, CRAC, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, & motors. Responsibilities:- Operate and maintain mechanical, electrical, generator, and fire/life safety equipment within the data center- Troubleshoot facility equipment and rack-level events within internal SLAs- Perform limited maintenance tasks to including filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements- Provide support to Data Center Operations technicians- Perform root cause analysis of equipment failures- Ensure all safety procedures are adhered to while performing work- Write procedures- Work a 12 hour shift (rotating 3 and 4 day work weeks days or nights)- Take daily operational readings of all mechanical and electrical equipment through routine rounds/log to include but not limited to temperatures, voltages, currents, etc.- Utilize internal CMMS to manage building workflows and spare part inventory- Supervise contractors who perform servicing or preventive maintenance- Respond to off hour emergency calls per on call rotation for any one of the region’s sites- Fully comply with all physical security procedures and policies- Drive innovation while reducing operational costs in the facilities- Manipulate small wires and objectsPerform the following tasks, with or without reasonable accommodation:- Walk job sites in uneven terrain- Work at heights and from ladders- Regularly lift and/or move up to 39 pounds; and participate in group lifts for 40 pounds or more- Bend or twist the body into unusual positions while working- Push or pull heavy objects into position- Work in noisy environments This position requires that the candidate selected be a US Citizen and obtain and maintain an active TS/SCI security clearance with polygraph. Military Ratings/MOSs:- Navy: AD, AE, AT, CE, CM, EM, EMN, ET, ETN, EW, FC, FT, MM, MMN, EN, STG, STS, UT- Army:15D, 15F, 15X, 15Y, 21P, 21Q, 21R, 31L, 35N, 52C, 52D, 52F- Marines:612, 613, 1141, 1142, 1161, 6073, 6322, 6323, 6324, 6326, 6332, 6333, 6336, 6337- Air Force: 3E531, 3E631, 3E032, 3E131, 3E331, 3E431, 2M033, 3D136, 3D137, 3E031About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 4+ years of maintenance and repair experience on mechanical and electrical equipment.- Experience operating electrical and mechanical systems in a mission critical environment (i.e. Data Center, telecom, etc.). - Familiar with building management systems(BMS/EPMS).PREFERRED QUALIFICATIONS- 2+ years of data center engineering experience- Associate’s Degree in Electrical Engineering, Mechanical Engineering or relevant discipline- 4+ years of Data Center Engineering Experience and fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling- Familiar with BMS and EPMS control systems and data collection/trending and proficient with maintenance management software- Operating engineering license(s) such as DC II, DC III, Electrical or mechanical Journeyman License, CFC license (Universal or minimum Type II), NFPA 70E CertificationAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How would you like to be a part of Earth’s most customer-centric company You would work with teams of front-line responders who support the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation.AWS has the world’s largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Chief Engineers (CE) help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market.We have a passion for learning and evolving, it’s how we have helped define ourselves as leaders in the industry. Let’s work hard, have fun, and make history!Key job responsibilities- Act as the primary escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.- Perform root cause analysis of equipment failures, and troubleshooting of facility within internal Service Level Agreements (SLA).- Provide training and guidance to Engineering Operations Technicians and responsible for working with Facility Manager (FM) to set team culture.- Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams- May assist in the build out of new facilities and assist in projects to increase current facility efficiency- Working outside of normal business hours for routine maintenance as required, including responding to out-of-hours emergency calls.- Communicate complex technical information to a non-technical audience.- Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency- Ensure all safety procedures are adhered to by vendor and Amazon staff- Establish building performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility operations and maintenance.- Utilize Microsoft Excel, Word, Outlook and other basic administrative tools to perform day to day tasksPhysical Requirements:- Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:- Regularly lift and/or move up to 39 pounds independently- Participate in group lifts for 40+ pounds- Maintain balance and perform construction tasks while on a ladder- Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position- Work in an environment requiring provided ear protectionA day in the life This role acts as Amazon’s front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They maintain, operate, and troubleshoot mission-critical data center facility equipment including electrical support equipment that supports servers that must maintain better than 99.999% uptime. Equipment will include but is not limited to stand-by diesel generators and related fuel systems, 3 phase electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment, building automation systems, and general facilities equipment.The CE directs, trains and supports technicians in their role of providing hands-on electrical and mechanical equipment troubleshooting and operations. Implementation and execution of site/equipment-specific training exercises is also expected. They manage projects from conception to completion. These projects involve independent work as well as collaboration with external support groups including engineering, automation, processing, and finance in both local and global settings. The CE will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities.About the teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- Technical (Military/Trade School) training or degree in a relevant field (for example: electrical, mechanical).- 3+ years of electrical or mechanical experience.- 3+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience.PREFERRED QUALIFICATIONS- 4+ years of Data Center Engineering Experience.- Associates or Bachelor’s Degree.- Experience leading a team.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.We are looking for a Software Development Engineer to join our team and help us build the next generation of the AWS Direct Connect service. This position will be responsible for designing, developing, and supporting features within the AWS Direct Connect service.First, a bit of background:Amazon Web Services (AWS) offers a broad set of global compute, storage, database, analytics, application, and networking services that help organizations move faster, lower IT costs, and scale applications. Our services are trusted by the largest enterprises and the hottest startups to power a wide variety of workloads.The AWS Direct Connect software engineering team invent solutions makes it easy for customers to establish a dedicated network connection from their premises to the AWS cloud. These connections help to reduce network costs, increase bandwidth throughput, and provide a more consistent network experience than Internet-based connections. AWS Direct Connect is currently available in more than 91 locations located in 28 countries.The opportunity:The AWS Direct Connect team is looking for technical experts who can help us build large scale distributed systems to meet our customers' demands. You will be designing, implementing, and operating features to put features into customers’ hands quickly.AWS in general and this business, in particular, operates at very large scale and on critical workloads, so a passion for operational excellence is essential. Candidates must be comfortable working within a fast-moving startup environment and be eager to embrace ownership and accountability.Key job responsibilities• Collaborate with experienced cross-disciplinary Amazonians to conceive, design, and build innovative products and services in a large distributed computing environment• Influence our product direction through significant development contributions and technical leadership• Create solutions to run predictions on distributed systems with exposure to innovative technologies at incredible scale and speed.• Build distributed systems that are scalable, fault-tolerant, low cost, and easy to manage/use.• Ability to design and code the right solutions starting with broadly defined problems.• Define and achieve performance metrics, and instill the operational practices needed to sustain them• On-call rotation to support the services owned by the Software team• Mentor your teammates, helping them grow and develop their technical/functional skills.A day in the lifeAs a member in the AWS Direct Connect team, you will...Work to identify features and enhancements that will contribute to our long-term vision. Design, build, and maintain our large-scale next generation networks that support critical workloads. Work with engineering teams on data plane and control plane software, network design and implementation. Identify and troubleshoot recurring issues and effectively engage with other engineering teams to ensure resolution. Drive deep dives for large-scale events and deliver high-quality documentation and corrective actions. Mentor your peers to help them embrace ownership, accountability and instill a passion for operational excellence.About the team*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming languagePREFERRED QUALIFICATIONS- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Software Developer - Amazon Web Services - Herndon, VAAmazon Web Services (Route 53) is expanding our presence within the Herndon, VA area due to explosive growth! We currently have an opening for senior level Software Developers. At Amazon Web Services, we like to “work backwards”: start by understanding what customers need and using that to guide our software engineering. We’re looking for a software engineer who is experienced in listening to customers, synthesizing their needs, and rapidly iterating our services to quickly put features into customers’ hands. Our best ideas become even better when we get feedback from real customer use. The sooner we can get that feedback, the more quickly we can grow.This position will be part of the Amazon Route 53 team in the Herndon, VA office. Amazon Route 53 is a highly available and scalable Domain Name System (DNS) service offered by Amazon Web Services. We operate in over 50 locations worldwide and provide advanced functionality such as Private DNS, DNS Firewall, DNS resolver and integration with a plethora of AWS services. On top of that, we offer fast change propagation with a 100% availability SLA. Our service is quickly growing and we're expanding in multiple directions: adding new features and functionality to our DNS services, better traffic management, new AWS integrations, improving our health check capabilities, and expanding with new security services and routing space.We work on deep, technical problems that span a variety of core topics in computer science ranging from databases to networking to distributed systems to numerical analysis to security. We are looking for a developer who will lead the team and who feels strongly not only about building good software but also about running that software in the real world.Amazon in a fast-paced environment where we “Work Hard, Have Fun, Make History.” On a typical day, software engineers might whip up a prototype to prove an idea, instrument code to report a new metric, talk with customers, code up a feature, or draft a proposal for a radical new idea.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming languagePREFERRED QUALIFICATIONS- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience- Bachelor's degree in computer science or equivalentAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.