San Francisco, CA • (24 miles) • Full Time • 10/22/2026

Collections Strategy - Engagement Manager San Francisco, Hybrid (2-3 days/week in office) Role and Responsibilities: As the Engagement Manager, Collections Strategy, you will lead the design, testing, and optimization of endtoend collections and recoveries strategies across early and late buckets. You'll combine analytics, experimentation, and partnerships with operations and vendors to lift rightparty contact (RPC), increase recovery rates, reduce rollforward, and lower unit costswhile shaping a digitalfirst engagement model. You will be responsible for growing strategic client relationships, leading consulting engagements, managing high-performing teams, driving thought leadership, and delivering measurable business impact. Key Responsibilities: Serve as the main client contact, engaging