Job ID NumberR3955Employment TypeFull timeWorksite FlexibilityOnsiteJob SummaryAs a Business Analyst, you will be responsible for providing business analysis support to CAI customers on small to medium projects.Job DescriptionWe are seeking a highly skilled and experienced Business Analyst to join our IT team. This position will be full-time, onsite, and is a contract to hire position. Onsite location:Job City: EvanstonJob State: IllinoisJob ZIP Code: 60201This position is a 35-hour work week. Due to our end client, candidates must be able to work in the US without a need for sponsorship now or in the future.What You'll DoWork closely with the corporation’s management team to understand the business, mission, goals, and objectivesGain in-depth knowledge of the corporate functions, processes, operations, and IT environments, and learn how business applications are used to achieve these business objectivesMaintain system protocols by writing and updating proceduresAssist in determining the need for, and selection of, any outside resources or toolsClearly define the project objectives and scopesComplete a project plan (i.e., project charter) and other management documents following project manager or PMI standardsMonitor project progress by tracking activity, resolving problems, publishing progress reports, and recommending actionsWork with business stakeholders to understand prioritiesElicit business requirements using interviews, document analysis, requirements workshops, surveys, business process descriptions, use cases, scenarios, business analysis, and task and workflow analysisEvaluate information gathered from multiple sources, reconcile conflicts, decompose high level information into detail, abstract up from low level information to a general understanding, and distinguish user requests from the underlying true needsProactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements, and deliver the following artifacts as needed: construct and develop user stories, functional requirements (business requirements documents), use cases, GUI, system outputs (reports and correspondence), business rules and interface designsManage and monitor the intake of projects using JIRA and update ticket project status promptlyDrive and challenge business and technical teams on their assumptions of how they will successfully execute their plansEffectively collaborate with developers and Subject Matter Experts (SMEs) to establish technical vision and analyze the tradeoffs between usability and performance needsOversee the development and implementation of system testing plans, scenarios, and scripts for enhancements and projectsDocument the requirements, processes, workflows, and Standard Operating Procedures using Confluence or other relevant toolsAssist the IT department in smoke testing the applications and infrastructure after Change Management (patch updates, release updates)Perform various other duties as assigned by the managementWhat You'll NeedRequired:Bachelor’s degree in computer science, Business, or related field3-5 years of experience in business and systems analysis3-5 years of project management experienceStrong analytical and project management skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirementsStrong verbal and written communication skills with the ability to interact with a diverse group of executives, managers, subject matter experts, and vendors in a detail-oriented, professional organization with extremely high standardsMust be able to work independently and with groups of various sizesDesired:PMI certificationAny certification in Agile or Scrum methodologiesDemonstrate ability to learn and strong desire to learnExperience with systems engineering conceptsExperience with multiple project/SDLC methodologies desired (e.g., waterfall, Agile/Scrum)Experience working with Microsoft Teams Foundation Server (TFS) or similar project tracking softwareExperience with test management softwareExperience with web-based application projectsExperience with managing project teams from various vendors in dynamic office environments (on-premises and remote working)Experience with relational database technologies (ability to run complex SQL queries)Experience with User Acceptance Testing (UAT)Effective people management (soft skills) to foster and grow highly performing collaborative teamsExperience with secondary or post-secondary educational institutions is a plusPhysical DemandsAbility to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standardsSedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etcAbility to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitorReasonable Accommodation StatementIf you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or (888) 824 – 8111.Equal Employment Opportunity Policy StatementIt is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.