This Staff Nurse will be responsible for:Working in a busy pediatric practice with a wide variety of primary and urgent health care needs.Providing nursing care and education to patients with a variety of health care issues including well child care, chronic care health issues, complex family dynamics, developmental concerns, asthma, obesity, and failure to thrive.Intertwining anticipatory guidance into each visit.To qualify, you must have:BSN degree.1 year pediatric nursing experience. (3 years strongly preferred)Spanish speaking preferred.Primary Care experience preferred.Pediatric RN experience preferred. Ability to be flexible, motivated and work in a changing environment.Ability to work Mon-Sun (days/eves with weekend rotation)

SIGN-ON BONUS ELIGIBLE!! Work where every moment matters.Every day, over 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network. The Emergency Department at Plainfield is a free standing 12 bed unit, part of Backus hospital’s emergency room that cares for patients across the spectrum of age, health, education, etc. The staff includes Registered Nurses, emergency department technicians, Unit Secretaries, Physicians, Mid-Level practitioners, support staff, Public Safety Officers, and in-department radiology. The Emergency Department is equipped with all tools needed to safely care for any patient from central station cardiac monitoring to ultrasound equipment, to our EHR (Epic ASAP). We are a primary stroke center. All staff work together and in a supportive environment to make sure we have a safe environment for our staff & patients, working the most efficiently, and providing the highest level of satisfaction for our staff & patients. Job SummaryOur Nurses work in collaborative environments with strong interdisciplinary teams, focused on a patient centered care model in a richly diverse work space. Under the direction and general supervision of the Nurse Manager, the registered nurse utilizes evidence based practices in accordance with the State Nurse Practice Act, policies and procedures of the hospital and as directed by the medical staff. The registered nurse who through knowledge and ability uses the nursing process to develop a plan of care which includes standards of practice to meet the physical, emotional spiritual, cultural and educational needs of the patient and family. Qualifications Graduate of a school of nursing; BSN preferred.One (1) year critical care RN experience required.BLS required. Ability to obtain and maintain Advanced Cardiac Life Support (ACLS), Trauma Nurse Core Course (TNCC), Pediatric Advanced Life Support (PALS), and Non-Violent Crisis Intervention (CPI) certifications within 90 days of hire.Ability to obtain and maintain administration of moderate sedation within 9 months of hire.Current unrestricted License in good standing to practice as a Registered Nurse in the State of Connecticut.Certified Emergency Nurse, Certified Pediatric Emergency Nurse or Neonatal Resuscitation Program (NRP) certification preferred. We take great care of careers. With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.

Join us at Northeast Health Services, a member of Transformations Care Network (TCN), as we embark on an exciting journey to empower Child & AdolescentTherapists like you to make a difference in the field of behavioral health. We are committed to improving access to mental health care in our communities which means we are committed to being a great place to be a therapist. As a Child & AdolescentTherapist on our team, you will experience an environment where both you and your clients can thrive. Emerging, early career therapists appreciate a collaborative environment, where they are supported by a clinical team that prioritizes growth and development as they work to gain licensure. Our clinics provide a supportive space to practice therapeutic interventions and develop skills that impact our diverse local community. Licensed Therapists appreciate the ability to practice in a sustainable and personalized way, with the support of a clinical and administrative team. Leadership and supervision opportunities allow our Therapists to build a career that works for them while guiding the next generation of mental health providers. Key Responsibilities Conduct culturally sensitive, strength-based assessments for new clients and families, creating a welcoming and understanding environment for diverse backgrounds.Provide tailored outpatient individual and family therapy based on the unique needs and circumstances of each client, fostering a path to healing and resilience.Develop comprehensive crisis plans, safety plans, relapse prevention plans, and wellness plans, supporting the maintenance of stable functioning and empowering clients in their mental health journey.Actively participate in case consultations, agency meetings, and discharge planning, contributing your expertise to enhance client care.Ensure timely completion of billing, documentation, individualized treatment plans, and insurance authorization forms, upholding the highest standards of professional responsibility.Engage in collaborative care with our team of psychiatrists, nurse practitioners, dietitians, administrative staff, and fellow therapists, to provide a holistic approach to mental health care.Qualifications Possess a Master’s degree in Social Work, Counseling, Marriage and Family Counseling, or a related field.Experience in working with children and familiesIf required, provisional license per state regulation.Educational background that leads to or has resulted in professional licensing.Passionate about mental health and committed to providing high-quality care.Dedicated to ongoing professional development in mental health including free supervision and continuing education.Eager to collaborate with a multidisciplinary team to enhance client care.Strong commitment to ethical practice and maintaining confidentiality.Excellent communication skills and ability to build rapport with clients and families.Ability to manage time effectively and complete documentation and administrative tasks efficiently.Proficiency in Spanish or Portuguese is preferred.Explore the Advantages of Joining Our Team:Enjoy competitive salary and a wide range of benefits, including medical, dental, vision, low-cost virtual care, dependent and domestic partner coverage, 401K, and more, designed to support your well-being and financial security.Immerse yourself in a community united by a deep commitment to enhance mental health and revolutionize the care that clients receive.Embrace a journey of growth and development through continuous learning, guided by seasoned professionals, fostering your career growth in a nurturing environment.Play a pivotal role in reshaping how mental health care is perceived and delivered in your local community as well as on a national scale, with your efforts directly improving client lives.Deliver mental health care in a sustainable way, with the support and tools you need to thrive.Thrive in an environment that celebrates collaborative success, driven by effective communication, support, and unity.Receive comprehensive onboarding and ongoing educational resources, tailored to cultivate your talents, and assure your triumph in your role.Transformations Care Network is an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

The Registered Nurse will be responsible for:Managing nursing care of children with medical illnesses which may include general medicine, adolescent conditions including suicidality and eating disorders, behavioral health issues, gastroenterology, endocrinology, pulmonary and complex conditions. Working collaboratively with a healthcare team dedicated to family centered care.Working a 36 hour day/evening/night rotation, every other weekend for first year, then every third.To qualify, you must have:A BSNOne year of inpatient (acute care) experience required; 2 years preferredAcute care pediatric experience preferredBoston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

Join us at Northeast Health Services, a member of Transformations Care Network (TCN), as we embark on an exciting journey to empower Mental Health Therapists like you to make a difference in the field of behavioral health. We are committed to improving access to mental health care in our communities which means we are committed to being a great place to be a therapist. As a Therapist on our team, you will experience an environment where both you and your clients can thrive. Emerging, early career therapists appreciate a collaborative environment, where they are supported by a clinical team that prioritizes growth and development as they work to gain licensure. Our clinics provide a supportive space to practice therapeutic interventions and develop skills that impact our diverse local community. Licensed Therapists appreciate the ability to practice in a sustainable and personalized way, with the support of a clinical and administrative team. Leadership and supervision opportunities allow our Therapists to build a career that works for them while guiding the next generation of mental health providers. Key Responsibilities Conduct culturally sensitive, strength-based assessments for new clients and families, creating a welcoming and understanding environment for diverse backgrounds.Provide tailored outpatient individual and family therapy based on the unique needs and circumstances of each client, fostering a path to healing and resilience.Develop comprehensive crisis plans, safety plans, relapse prevention plans, and wellness plans, supporting the maintenance of stable functioning and empowering clients in their mental health journey.Actively participate in case consultations, agency meetings, and discharge planning, contributing your expertise to enhance client care.Ensure timely completion of billing, documentation, individualized treatment plans, and insurance authorization forms, upholding the highest standards of professional responsibility.Engage in collaborative care with our team of psychiatrists, nurse practitioners, dietitians, administrative staff, and fellow therapists, to provide a holistic approach to mental health care.Qualifications Possess a Master’s degree in Social Work, Counseling, Marriage and Family Counseling, or a related field.If required, provisional license per state regulation.Educational background that leads to or has resulted in professional licensing.Passionate about mental health and committed to providing high-quality care.Dedicated to ongoing professional development in mental health including free supervision and continuing education.Eager to collaborate with a multidisciplinary team to enhance client care.Strong commitment to ethical practice and maintaining confidentiality.Excellent communication skills and ability to build rapport with clients and families.Ability to manage time effectively and complete documentation and administrative tasks efficiently.Proficiency in Spanish or Portuguese is preferred.Explore the Advantages of Joining Our Team:Enjoy competitive compensation and a wide range of benefits, including medical, dental, vision, low-cost virtual care, dependent and domestic partner coverage, 401K, and more, designed to support your well-being and financial security.Immerse yourself in a community united by a deep commitment to enhance mental health and revolutionize the care that clients receive.Embrace a journey of growth and development through continuous learning, guided by seasoned professionals, fostering your career growth in a nurturing environment.Play a pivotal role in reshaping how mental health care is perceived and delivered in your local community as well as on a national scale, with your efforts directly improving client lives.Deliver mental health care in a sustainable way, with the support and tools you need to thrive.Thrive in an environment that celebrates collaborative success, driven by effective communication, support, and unity.Receive comprehensive onboarding and ongoing educational resources, tailored to cultivate your talents, and assure your triumph in your role.Transformations Care Network is an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

The Pediatric Intermediate Care Unit (PIMCU) provides care for a patient population requiring a more acute level of care but do not require invasive monitoring. Common diagnoses are asthma, bronchiolitis, diabetic ketoacidosis, apnea, multisystem disorders and patients needing BiPAP and CPAP. The Registered Nurse will be responsible for:Providing care for PIMCU patients.Working collaboratively to provide family-centered care as a member of a multidisciplinary team.30 hours rotating days/nights and every other weekend.To qualify, you must have:A Bachelor of Science Degree in Nursing.A minimum of 1 year of inpatient acute RN experience.2+ years of acute pediatric RN experience preferred.Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

This Staff Nurse will be responsible for:Working with patients and families with acute and chronic general endocrine issues with a main focus in caring for patients with thyroid disease. Triaging patient referrals with primary care physicians and/or families requesting thyroid nodule appointments. Preparing patients and families for evaluation in the Thyroid Center and Thyroid Nodule Clinic.Providing telephone, in-person, and telehealth education and support.Following up with patients and families to evaluate progress after making medication changes and surgical procedures.Providing clinical information and acting as a liaison between families and their physicians. Working collaboratively to provide family-centered care as a member of a multidisciplinary team that provides expert care. To qualify, you must have:A Bachelor of Science in Nursing degree1-3 years nursing experience, pediatric RN experience also preferredStrong telephone communication, critical thinking and organizational skills as well as the ability to work as a team Comfort providing telephone support Ability to work 30 hours scheduled as three 10-hour days (Fridays required) in the Boston location

The Per Diem RN Case Manager (inpatient and/or ambulatory) will be responsible for:Assessing, planning, organizing and overseeing daily clinical operations of care coordination and transitions to address the comprehensive and complex health needs of the patient and family.Possessing knowledge of community health services, payer systems and post-acute care needs for outpatient and inpatient patients and families.Collaborative work with clinic teams and inpatient case managers.Demonstrating the ability to integrate regulatory requirements, length of stay, resource allocation, funding sources, and capacity management to optimize delivery of appropriate services.Actively participating in departmental and multidisciplinary programs, committees and special projects.Working M-F days as needed (including up to 3 weekends per year)To qualify, you must have:A BSN; Master's in a related Healthcare field preferred.A minimum of 5 years nursing experience required, pediatrics preferred.A certification as a Certified Case Manager is preferred, if not must obtain within the first two years of employment.Experience as a Case Manager (Discharge Planning and or Utilization Management) preferred.

This Staff Nurse will be responsible for:Triaging and managing patient messaging and communication via phone and patient portal Assessing, planning, implementing, evaluating and modifying plans of care for a specific patient assignment throughout the healthcare continuum.Providing exemplary patient care and working closely with physician partners and members of the interdisciplinary Neurology team.Contacting patients for changes in clinical management.Providing ongoing care coordination between clinic visits by communicating with families, healthcare team members and other agencies involved.Educating patients and families regarding disease management and medications.Assisting with completion of prescriptions, school forms, medication and DME insurance authorizations, and other community networking resources and referralsWorking 40 hours per week: four 10-hour shifts Monday through Friday in the Boston clinic. To qualify, you must have:BSN degreeAt least two years of Pediatric RN experience in either inpatient or ambulatory setting requiredNeurology and/or epilepsy experience preferredAbility to set priorities when organizing care for patients with varying acuityStrong telephone and technology navigation skillsCollaborative teamwork abilitiesKnowledge of pediatric complex, chronic and family centered careAbility to function autonomously using the nursing processStrong problem-solving skills, excellent oral and written communication skillsAttention to detail, and a high degree of professionalism.Ability to think creatively and work collaboratively to address problemsBoston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork

The Registered Nurse will be responsible for:Working collaboratively with multidisciplinary teams.Providing needed treatments and clinical support for patients and families in this ambulatory infusion and procedural clinic.This is a 40 hours per week position with Day/Evening and weekend rotations.To qualify, you must have:A BSN.2 years of RN experience required; pediatrics experience preferred.Infusion experience and IV skills preferred.Boston Children’s Hospital offers competitive compensation and unmatched benefits, including affordable health, vision and dental insurance, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition Reimbursement, and discounted rates on T-passes (50% off). Discover your best.

This Clinical Nurse Specialist will be responsible for:Provides expert consultation for patient/populations with complex health care needs, evaluating the impact of nursing interventions on patient outcomes evidence based practiceIntegrating knowledge, research findings, and experience to support the incorporation of evidence-based practice into excellent bedside nursing care.Initiates clinical inquiry, evidence-based practice and facilitates nursing research.Advances nursing practice by participation in professional organizations, publications and dissemination.Coordinates care and transitions in collaboration with the patient/population and inter-professional team members.Facilitates resolution of ethical conflicts in complex patient care situations.Supports an accountable nursing care environment that stimulates continuous self-learning, reflective practice and invites peer feedback to improve nursing practice.Demonstrates advanced interpersonal and communication skills, employs conflict management and negotiation skills to support a healthy work environment.Providing care to infants, children, and young adults with both acute and chronic diseases in medicine and behavioral health. Common populations include complex care, gastroenterology, pulmonary, endocrine, and behavioral health.Working primarily Monday-Friday day shift with some schedule flexibility needed to meet off-shift practice and educational needs of staff.To qualify, you must have:Master’s degree in Nursing and Current National Certification as a Clinical Nurse Specialist (CNS) granted by a Board recognized certifying organizationAPN certification and licensure in MAA minimum of 5 years of recent inpatient pediatric nursing experience. Excellent communication and collaboration skills.Previous CNS experience preferred. This Clinical Nurse Specialist (CNS)/Advanced Practice Nurse (APN) role is an indirect/direct care role. The CNS/APN is a key member of the programs nursing leadership team, responsible for advancing clinical practice.Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

The Registered Nurse will be responsible for:Working in a fast-paced, Level 1 Trauma Center with patients with trauma-related, surgical and medical illnesses of varying levels of acuity and complexity.36 hours rotating nights and every other weekend.To qualify, you must have:A Bachelor of Science in Nursing.A minimum of 1 years of inpatient acute RN experience. ED experience (pedi preferred) or any acute pediatric experience, strongly preferred.The ability to work in collaboration with emergency medicine physicians, nurses, mid-level providers and administrative staff is essential.The analytical skills to resolve highly complex problems requiring the application of clinical, scientific or technical principles, theories and concepts and in-depth, cross-functional experience-based knowledge.Excellent communication skills.A current license from the Commonwealth of Massachusetts to practice as a Registered Nurse.Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

The Registered Nurse will be responsible for:Managing patients in Interventional Radiology throughout the continuum of care.Patient assessment, procedural care, and recovery from anesthesia.Interventional radiology is a procedural unit that operates Monday-Friday for scheduled cases and covers emergencies on off hours for both ambulatory and inpatients. IR performs a wide range of sterile and non-sterile procedures using minimally invasive techniques; Some examples include Angiography, Sclerotherapy, Embolization, Needle Biopsy, Vascular Access, Cryoablation, Radiofrequency Ablation, thrombectomy, and Gastrojejunostomy exchanges.Working 10-hour day and evening shifts, 30 hours per week between the hours of 6am-7pm Monday - Friday and call rotations.On Call rotations for nights/weekends/holidays are typically 2-3 weeknights/month, 6-7 weekends a year, and 1 holiday/year.Must be able to report to the hospital within 45 minutes when on call.To qualify, you must have:Bachelor of Science in Nursing.A minimum of 2 years of Critical Care, Radiology, Procedural, ED, or equivalent experience.Pediatric experience and PALS certification preferred.Strong attention to detail and superb collaborative skills.Demonstrated excellence in both verbal and written communication.Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, childcare and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork

The Registered Nurse will be responsible for:Providing nursing care to patients and families in our inpatient psychiatric unitMaintaining a safe and therapeutic milieu.Providing education to patients and families.Facilitating group therapies.Overseeing behavioral tech and counselor staff.24 hours; day/evening/night rotating and every other weekendTo qualify, you must have:BSN required.1+ years of experience in a behavioral health setting. Inpatient and pediatric experience preferred.Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

The Heart Center at Boston Children's Hospital stands at the forefront of pediatric cardiovascular care, renowned worldwide for pioneering treatments that have significantly enhanced survival rates for patients of all ages with congenital or acquired heart defects. Our comprehensive care extends across a spectrum of inpatient and outpatient settings, ensuring patients receive the highest quality treatment and support. Our facilities include:State-of-the-art 42-bed Cardiovascular Intensive Care UnitDedicated 48-bed Acute Cardiac Care UnitCutting-edge Cardiac Catheterization suite featuring 5 catheterization laboratories and an 18-bed Recovery Room4 specialized Cardiac procedure rooms5 advanced Cardiac Operating RoomsAn onsite Outpatient Clinic, supplemented by 12 off-site outpatient cardiac satellite clinicsThis position offers the opportunity to make a meaningful impact in the lives of patients with complex cardiac conditions, working within a supportive team environment to deliver high-quality care.This Staff Nurse will be responsible for:Providing pre, intra (circulating role) and post procedural/operative care to pediatric patients undergoing diagnostic and interventional cardiac catheterizations, electrophysiology procedures, cardiac surgery and other procedures requiring general anesthesia in a dynamic, academic medical center.Working in a collaborative environment with opportunities for both learning and career growth.Maintain a flexible schedule, Monday through Friday working 36 hours per week with day and overnight rotations, some on-call required weekday nights and weekends.To qualify, you must have:BSN degree and MA RN License.2 years Pediatric RN experience required.Cardiac, critical care or PACU RN experience preferred.Exceptional clinical skills in order to support patients with complex congenital heart disease.

The Registered Nurse will be responsible for:Supporting the care of patients with behavioral health needs on inpatient medical units, emergency department, and both on- and off-campus ambulatory clinics.Coordinating with patients and their families to develop effective care plans.Responding to and deescalating acute behavioral health crisis.Education to staff on caring for patients with behavioral health needs.This position will rotate between 300 Longwood Ave (main hospital) and 2 Brookline Place (outpatient clinics).In the main hospital, this position will rotate between different roles on the team including (1) providing proactive behavioral health care, (2) responding to and managing acute behavioral events, and (3) staffing a subset of rooms on medical units where patients are awaiting psychiatric placement.24 hours per week - rotating days/nights and every third weekend.To qualify, you must have:A BSN degree..Minimum 1 years of psychiatric nursing experience and 1 year working with children with behavioral health needs.Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

The Vascular Access Service at Boston Children’s Hospital provides vascular access care to patients and families across the lifespan. This program places 14,000 PIVCs and 800 PICCs annually throughout the enterprise, including critical care, emergency department, inpatient units, procedural areas, and ambulatory care settings. Phase 1 of orientation includes 12 weeks of training on PIVC Insertion, phlebotomy, dressing changes, and management of vascular access device complications. PICC training is encompassed in phase two, which begins after at least one year of experience; this entails a minimum of 12-16 weeks of simulation and hands-on experience.This Staff Nurse will be responsible for:Insertion of vascular access devices, including PIVCs and PICCs, using transillumination devices, ultrasound guidance, and ECG technology.Performing other vascular access procedures, including phlebotomy on DIVA patients, routine infant PICC dressing changes and complex dressings with skin complications, clearance of occluded central catheters, management of malpositioned PICCs, and other device-related complications.Demonstrating critical thinking skills to incorporate empirical knowledge of vascular access with an understanding of various clinical diagnoses and scenarios to make appropriate decisions.Working in a fast-paced, physically rigorous environment for the duration of a shift.Triaging a high-volume vascular access consults. Collaborating with the interdisciplinary team, including nursing, APRNs, house staff/attendings, child life specialists, respiratory therapists, pharmacy, etc., to coordinate care across multiple services.Facilitating learning and development of the healthcare team through 1:1 preceptorship, unit-based education, and informal knowledge sharing.Patient and family education.Active partnership with peers and leadership in policy development, quality improvement projects, and continuing education.Exhibiting flexibility and consistency in an expeditious, dynamic environment.Maintaining composure in high-pressure situations.Employing strong interpersonal skills to empathetically manage multi-faceted situations (i.e., succinct communication, problem-solving abilities, de-escalation techniques)Working 36 hours per week, 12-hour shifts, day/evening/night rotation and every third weekend. To qualify, you must have:A Bachelor of Science in Nursing Minimum of 2 years acute care nursing experience, pediatric experience strongly preferred.Previous experience inserting and caring for vascular access devices strongly preferred.

The Staff Nurse will be responsible for:Preoperative and recovery care for pediatric patients.Working collaboratively in a family-centered peri-operative environmentTo qualify, you must have:A Bachelor of Science in Nursing.A minimum of 2 years of inpatient Boston Children’s Hospital RN experience or other pediatric inpatient experience.PACU/Critical care experience preferred.**This position will start in BCH Lexington and transition to BCH Needham upon completion of the ambulatory care building (anticipated to open early 2026).**

The Registered Nurse will be responsible for:Providing psychiatric nursing care for patients ages 8-17 years on our new Community Based Acute Treatment (CBAT) Program.Administering and monitoring medications as part of treatment plans.Overseeing and managing therapeutic milieu and overseeing care provided by Milieu Counselor colleagues.Participating in individualized treatment planning and supervise the implementation and revision of plans.Utilizing interpersonal skills to establish and maintain therapeutic relationships.Providing patient/family education on aspects of care including symptom management and coping.Working as a team player and functioning as a member of an interdisciplinary team.24 hours; rotating days/evenings, occasional nights, every other weekend and rotating holidays.To qualify, you must have:BSN required.1+ years of RN experience in a behavioral health setting. Inpatient and pediatric experience preferred.

The Clinical Coordinator will be responsible for:Planning, organizing, and overseeing daily clinical and administrative operations of 12 bed Community Based Acute Treatment (CBAT) unit in Waltham, caring for children ages 8 - 17.Preparing staff schedules that ensure appropriate staffing skill mix and align with department staffing plans.Manages day to day staffing concerns in collaboration with the unit charge nurse and scheduler.Requests and allocates resources and facilitates coordination of care/services to meet patient care and operations requirements.Selecting, hiring, and supervising direct care staff to ensure high quality patient care.Evaluates nursing and clinical support personnel.Provide performance feedback in accordance with facility expectations; Provide both positive and corrective feedback to staff in real time as indicated.Supports and develops charge nurse leaders and advanced staff nurse roles.Supports the patient screening and admission process.Both leads, supports, and/or collaborates in driving unit quality initiatives.Leads and participates in hospital, departmental and multidisciplinary programs, committees and special projects.The role requires the synthesis of expert clinical/management knowledge and practice responsibility to remain current in the disciplines of nursing and management.In Collaboration with the Nurse Director:Collaborates with the Nurse Director and other interdisciplinary leaders to develop, recommend and implement internal standards, policies and procedures to improve quality and cost-effectiveness of patient care.Develops and implements programs within the department in alignment with the philosophy and goals of the department as well as the mission and values of Boston Children’s Hospital.Ensures 24-hour supervision of the patient care operations of the department.Partners with Nurse Director and Professional Development leaders to develop and deliver appropriate staff education, competency assessment and validation, and ongoing professional development programs.Partners with Nurse Director and Professional Development leaders to design and oversee robust orientation programs for nursing and clinical support staff.To qualify, you must have:A Bachelor’s degree in nursing required, Master’s degree in Nursing preferred.5 + years of Inpatient Psychiatric experience, or combination pediatric and psychiatric experience required.Managerial/supervisory experience, preferred.The analytical skills to resolve highly complex problems requiring the application of clinical, scientific or technical principles, theories and concepts and in-depth, cross-functional experienced-based knowledge.Strong communication skills to effectively deal with conflicting views or issues and mediate fair solutions, or well-developed writing skills.Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

This Physical Therapist Weymouth will be responsible for:Performing complex diagnostic evaluations upon referral and by departmental and professional guidelines and standards. Verifying appropriateness of referral, contacting provider as necessary. Reviewing patient medical history/record and selecting, administering, and interpreting standardized and non-standardized tests and measurements to assess patients’ functional status related to cardiopulmonary, developmental, musculoskeletal, neurological, and sensorimotor function. Integrating knowledge into clinical decisions and recommendations.Developing and implementing individualized patient treatment programs. Establishing treatment goals and administering appropriate physical therapy procedures and modalities. Preparing discharge plans and home treatment programs. Providing education to patients and families. Monitoring treatment outcomes, modifying programs as needed, and communicating recommendations to physicians and other providers.Recommending orthotics, adaptive/assistive equipment, and technology for patients with complex, rare, or multiple dysfunctions. Integrates knowledge into clinical decision-making to meet specific treatment objectives. Liaison with equipment designers and vendors regarding equipment specifications and patient needs. Training patients, families, and caretakers in the use/operation of prescribed orthotics/equipment, monitors and evaluates effectiveness, and initiates modifications as needed.Recording assessments, diagnoses, and treatment inpatient medical records according to established documentation standards. Prepares reports, correspondence, referrals, and other materials for schools, providers, payers, and others as needed. Assigning standardized billing codes and corresponding charges required for reimbursement.Identifying and developing clinical knowledge and skills through participation in professional organizations, attending continuing education programs, peer review, and other related internal and external resources. Sharing knowledge gained from professional development activities with the department.Attending and contributing to team meetings, patient care rounds, and other interdisciplinary forums and provides physical therapy consultation to physicians, outpatient clinics, and others as requested.Participating in unit and department quality improvement programs. Collecting and organizing data and assisting in preparing recommendations to improve efficiency and quality of service delivery.Serving as a clinical instructor in a departmental student externship program upon completing eligibility requirements. Planning learning objectives and arranges related clinical experiences. Monitoring performance, providing guidance and feedback, and preparing and conducting student evaluations.May participate in departmental training and staff development programs. May supervise assigned direct reports, including physical therapist assistants (PTA) or rehab aides. To qualify, you must have:Bachelor's degree in Physical Therapy and at least one to two years of previous PT experience.MA PT licensure required, pediatric experience preferredNew hires are eligible for a $5,000 sign on bonus!This position will be in our Weymouth site (free parking!).Boston Children’s Hospital offers competitive compensation and unmatched benefits, including flexible schedules, affordable health, vision, and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and specific License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

This 20-hour Physical Therapist will be responsible for:Completing comprehensive physical therapy assessment in alignment with department standards and guidelines for pediatric patients.Reviewing patient medical history/record and selects, administers, and interprets standardized and non-standardized tests and measurements to assess patients’ functional status related to cardiopulmonary, developmental, musculoskeletal, neurological, and sensorimotor function.Integrating knowledge into clinical decisions and recommendationsDeveloping and implementing individualized patient treatment programs.Establishing treatment goals and administers appropriate physical therapy procedures and modalitiesDischarge plans and home treatment programs, and providing education to patients and familiesRecommending orthotics, adaptive/assistive equipment, and technology for patients with complex, rare, or multiple dysfunctions.Liaison with equipment designers and vendors regarding equipment specifications and patient needs.Training patients, families, and caretakers in the use/operation of prescribed orthotics/equipment, monitoring and evaluating effectiveness, and initiating modifications as needed.Recording assessments, diagnoses, and treatment inpatient medical records according to established documentation standards.Preparing reports, correspondence, referrals, and other materials for schools, providers, payers, and others as needed.Assigning standardized billing codes and corresponding charges required for reimbursement.To qualify, you must have:Bachelor’s degree in physical therapyMinimum one to two years of previous PT experience, hospital based preferred.Active state of MA PT licenseThis position is eligible for part-time benefits!New Hires are eligible for a $2,500 sign on bonus!Schedule is weekdays, M-F. Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

This Boston based Per Diem Physical Therapist will be responsible for the following:Completing comprehensive physical therapy assessment in alignment with department standards and guidelines for pediatric patients.Reviewing patient medical history/record and selects, administers, and interprets standardized and non-standardized tests and measurements to assess patients’ functional status related to cardiopulmonary, developmental, musculoskeletal, neurological, and sensorimotor function.Integrating knowledge into clinical decisions and recommendationsDeveloping and implementing individualized patient treatment programs.Establishing treatment goals and administers appropriate physical therapy procedures and modalitiesDischarge plans and home treatment programs, and providing education to patients and familiesRecommending orthotics, adaptive/assistive equipment, and technology for patients with complex, rare, or multiple dysfunctions.Liaison with equipment designers and vendors regarding equipment specifications and patient needs.Training patients, families, and caretakers in the use/operation of prescribed orthotics/equipment, monitoring and evaluating effectiveness, and initiating modifications as needed.Recording assessments, diagnoses, and treatment inpatient medical records according to established documentation standards.Preparing reports, correspondence, referrals, and other materials for schools, providers, payers, and others as needed.Assigning standardized billing codes and corresponding charges required for reimbursement.To qualify, you must have:Bachelor's degree in Physical TherapyMinimum one to two years of previous PT experience, hospital based preferred.Active state of MA PT license

This Physical Therapist Waltham will be responsible for:Performing complex diagnostic evaluations upon referral and by departmental and professional guidelines and standards. Verifying appropriateness of referral, contacting provider as necessary. Reviewing patient medical history/record and selecting, administering, and interpreting standardized and non-standardized tests and measurements to assess patients’ functional status related to cardiopulmonary, developmental, musculoskeletal, neurological, and sensorimotor function. Integrating knowledge into clinical decisions and recommendations.Developing and implementing individualized patient treatment programs. Establishing treatment goals and administering appropriate physical therapy procedures and modalities. Preparing discharge plans and home treatment programs. Providing education to patients and families. Monitoring treatment outcomes, modifying programs as needed, and communicating recommendations to physicians and other providers.Recommending orthotics, adaptive/assistive equipment, and technology for patients with complex, rare, or multiple dysfunctions. Integrates knowledge into clinical decision-making to meet specific treatment objectives. Liaison with equipment designers and vendors regarding equipment specifications and patient needs. Training patients, families, and caretakers in the use/operation of prescribed orthotics/equipment, monitors and evaluates effectiveness, and initiates modifications as needed.Recording assessments, diagnoses, and treatment inpatient medical records according to established documentation standards. Prepares reports, correspondence, referrals, and other materials for schools, providers, payers, and others as needed. Assigning standardized billing codes and corresponding charges required for reimbursement.Identifying and developing clinical knowledge and skills through participation in professional organizations, attending continuing education programs, peer review, and other related internal and external resources. Sharing knowledge gained from professional development activities with the department.Attending and contributing to team meetings, patient care rounds, and other interdisciplinary forums and provides physical therapy consultation to physicians, outpatient clinics, and others as requested.Participating in unit and department quality improvement programs. Collecting and organizing data and assisting in preparing recommendations to improve efficiency and quality of service delivery.Serving as a clinical instructor in a departmental student externship program upon completing eligibility requirements. Planning learning objectives and arranges related clinical experiences. Monitoring performance, providing guidance and feedback, and preparing and conducting student evaluations.May participate in departmental training and staff development programs. May supervise assigned direct reports, including physical therapist assistants (PTA) or rehab aides. To qualify, you must have:Bachelor’s degree in physical therapy and at least one to two years of previous PT experience.MA PT licensure required; pediatric experience preferredNew hires are eligible for a $5,000 sign on bonus!This position is at our Waltham site (free parking!). The schedule for this position is Tues – Sat.Boston Children’s Hospital offers competitive compensation and unmatched benefits, including flexible schedules, affordable health, vision, and dental insurance, childcare and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and specific License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

We are seeking an experienced Physical Therapist to join our team, and help expand our pediatric pelvic floor program. Be a part of our inter-disciplinary team and provide high-quality, outpatient rehabilitation for our pediatric patients. In this position, you will work in the outpatient department treating clients of all genders with Pelvic Health issues including pelvic floor dysfunction, pelvic pain and incontinence, as well as developmental, orthopedic and neurological conditions as needed. Primary location will be at our Waltham, with initial training at the Boston location. This position will include regular Saturday coverage after completion of orientation period.This Pelvic Floor Physical Therapist will be responsible for:Completing comprehensive physical therapy assessment in alignment with department standards and guidelines for pediatric patients.Performing pelvic floor muscle assessment and treatment for patients with pelvic floor dysfunction. Must establish plan of care to achieve established goals relative to age, medical history and dysfunction.Working closely with a team of providers to provide integrated care and follow-up.Demonstrating professional competence and clinical reasoning in assessing patient’s condition at the onset and through all phases of skilled physical therapy.Performing diagnostic evaluations upon referral by physician. Verifying appropriateness of referral, contacting physician as necessary.Developing and implementing individualized patient treatment programs. Establishing treatment goals, and prescribing and administering appropriate physical therapy procedures.Preparing discharge plans and home treatment programs and providing instruction and education to patients and families. Monitoring treatment outcomes, modifying program as needed and communicating recommendations to physicians and other providers.Recording assessments, diagnoses and treatment in patient medical record according to established documentation standards. Preparing reports, correspondence, referrals and other materials for schools, providers, payors, and others as needed. Assigning standardized billing codes and corresponding charges required for reimbursement.Contributing to teamwork.To qualify, you must have:A Bachelor's degree in Physical Therapy.Current MA licensure as a Physical Therapist by the state board of registration of allied health professions.3 years minimum pediatric PT experience required.Adult or Pediatric Pelvic floor experience preferred. Additional training and mentorship will be providedAPTA CAPP-Pelvic certification or equivalent advanced training/certification for pelvic floor PT is desired, but not required to be hired. Please NOTE- BCH will pay for CAPP-Pelvic certification, if hired.Excellent Analytical and Communication skills.The position is based in Waltham, with training in Boston. Free parking in Waltham!The schedule, once off orientation, includes regular Saturday coverageNew hires are eligible for a $10,000 sign on bonus!Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, childcare and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

The Waltham based Per Diem Physical Therapist will be responsible for the following:Completing comprehensive physical therapy assessment in alignment with department standards and guidelines for pediatric patients.Reviewing patient medical history/record and selects, administers, and interprets standardized and non-standardized tests and measurements to assess patients’ functional status related to cardiopulmonary, developmental, musculoskeletal, neurological, and sensorimotor function.Integrating knowledge into clinical decisions and recommendationsDeveloping and implementing individualized patient treatment programs.Establishing treatment goals and administers appropriate physical therapy procedures and modalitiesDischarge plans and home treatment programs, and providing education to patients and familiesRecommending orthotics, adaptive/assistive equipment, and technology for patients with complex, rare, or multiple dysfunctions.Liaison with equipment designers and vendors regarding equipment specifications and patient needs.Training patients, families, and caretakers in the use/operation of prescribed orthotics/equipment, monitoring and evaluating effectiveness, and initiating modifications as needed.Recording assessments, diagnoses, and treatment inpatient medical records according to established documentation standards.Preparing reports, correspondence, referrals, and other materials for schools, providers, payers, and others as needed.Assigning standardized billing codes and corresponding charges required for reimbursement.To qualify, you must have:Bachelor's degree in Physical Therapy and at least one to two years of previous experience.Active state of MA PT licenseThis position is based in Waltham, with Saturday coverage needThis position is primarily outpatient with inpatient coverage of the small unit in Waltham -predominately seeing patients after surgery for crutch trainingThis candidate MUST be able and available to train and orient during weekdays#LI-Onsite

*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal applicants)This position is 100% onsite in Weymouth.Required Schedule: Monday – Friday 8:30am – 5pmThe Patient Experience Representative will be responsible for: Patient Encounter Management:Provides positive and effective customer service that supports unit operations.Collaborates with referring providers and practices.Obtains required authorizations to compile patient and staff schedules.Schedules patients and supports the patient encounterCheck In / Check Out:Greets and directs patients, families and visitors.Monitors daily schedule and coordinates flow with clinicians /supervisor.Reconciles payments and prepares deposits, provides record of transactions in Hospital systemsFacilitates and directs communication with Financial Counseling.Administrative:Maintains personal calendars for physician/supervisor(s).Schedules meetings, programs and events.Records and forwards messages, triages call for urgent information or services, initiates call for emergency services.Provides routine clerical support as needed.Process Improvement:Actively contributes to departmental and organizational initiatives & projects with a focus on continuous process improvement.Assists in implementing change in internal systems and procedures.To qualify, you must have: High School Diploma or GED required. Bachelor’s degree preferredAbility to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations.Ability to work with diverse internal and external constituencies.BCH offers competitive compensation and unmatched benefits, including a flexible schedule, affordable health, vision and dental insurance, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition Reimbursement, and discounted rates on T-passes.

*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal applicants)This Patient Experience Representative will be within our Early Intervention Program located at the Martha Eliot Health Center and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required authorizations to compile patient and staff schedulesScheduling patients and supporting the patient encounterCheck In / Check Out:Greeting and directing patients, families and visitorsMonitoring daily schedule and coordinating flow with clinicians/supervisorReconciling payments and preparing deposits, providing record of transactions in Hospital systemsAdministrative:Entering client information and sessions in THOM BILLING SYSTEMEntering client demographic and related information into the Early Intervention Client SystemRecording and forwarding messages, triaging call for urgent information or services, initiating call for emergency servicesProviding routine clerical support as neededSchedule- M-F 8-5pm (hybrid)To qualify, you must have:A high school level of education required. Bachelor's Degree preferredRequired Experience: Internal candidates: Minimum 6 months as a PER; External candidates: Minimum of 6 months relevant healthcare experienceMS teams and Smartsheet commands strongly preferred.The ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situationsThe ability to work with diverse internal and external constituenciesBoston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

(PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions- internal folks are not eligible for sign on bonus)This Sr. Patient Experience Representative in the Pediatric Pain Rehabilitation Center is 100% in office (potential of hybrid down the road)and will be responsible for: Patient Encounter Management:Provides positive and effective customer service that supports unit operations.Collaborates with referring providers and practices.Obtains required authorizations to compile patient and staff schedules.Schedules patients and supports the patient encounterAdministrative:Maintains personal calendars for physician/supervisor(s).Schedules meetings, programs and events.Provides routine clerical support as needed.Process Improvement:Actively contributes to departmental and organizational initiatives & projects with a focus on continuous process improvement.Assists in implementing change in internal systems and proceduresPatient Experience Coordination:Monitors clinic activity to ensure the best possible patient experience.Assists with resolving customer service and scheduling issues.Responds to patient’s needs, and situations requiring escalated service response.Training:Participates in the development of training program strains clinic staff in department systems, processes and terminology.Provides assistance to other support staff in evaluating and resolving issues.Serves as a resource on operations and procedures, payer and billing requirementsIndividual Contributor:May provide expertise and train staff in departmental procedures.To qualify, you must have: High school diploma or GED required. Bachelor's degree preferred. Minimum one year of healthcare admin experience required.Ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations.Ability to work with diverse internal and external constituencies.Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions* This Patient Experience Representative within our Psychiatry Consultation Service is 100% in office (potential of hybrid down the road) and will be responsible for: Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required authorizations to compile patient and staff schedulesCheck In / Check Out:Monitoring daily schedule and coordinating flow with clinicians/supervisorReconciling payments and preparing deposits, providing record of transactions in Hospital systemsFacilitating and directing communication with Financial Counseling Administrative:Recording and forwarding messages, triaging call for urgent information or services, initiating call for emergency servicesProviding routine clerical support as neededDelivering/picking up surveys or forms with patients/familiesTo qualify, you must have:A high school level of education, Bachelor's Degree preferredPrior customer service or administrative experience preferredThe ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situationsThe ability to work with diverse internal and external constituenciesSchedule: M-T: 1030a-7p; W-TH-F: 830a-5pBoston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

Patient Experience Representative - Hemodialysis100% in-person, day shift Monday-Friday *some Saturday coverage may be needed$2,000 sign-on bonus (terms/taxes apply).Are you ready to make a difference while expanding your administrative/customer skills Join our Hemodialysis team as Patient Experience Representative. You will play a key role in supporting our patients and their family members. This position involves dynamic interaction with our nurses, fellows, physicians, other sectors of the organization as well as our Renal Transplant program team. You will also gain clinical and administrative insight into how Dialysis works as well as learn behind the scenes tasks such as billing etc. We offer a career ladder as well!We perform about 3,500 chronic dialysis treatments per year in our seven-bed dialysis unit designed especially for kids. We are the only full-service dialysis unit in New England. We perform about 3,500 chronic dialysis treatments per year.1. Customer Service a. Interacts and provides positive and effective customer service to patients and families.b. Responds to routine inquiries about hospital protocol, policies, and procedures. c. Greets and directs patients, families, and visitors. d. Manages large amounts of inbound and outbound calls in a timely manner. e. Provides accurate information, directions, and/or guidance to peers/employees and follows up promptly to ensure that needs have been met. 2. Patient Registration/Admissions/Discharge a. May be required to collect Height, Weight, and Temperature and answer questionnaires in EMR. b. Create patient encounter in EHR. c. Accurately collects, verifies, and records all patient demographic and insurance information required for the admission and billing of hospital services in EHR system. d. Ensure all medical services/hospitalization requiring Prior Authorization and/or Referral are coordinated through the appropriate insurance provider and payer(s). e. May be required to document all Prior Authorizations and/or Referral in EHR (setting dependent). f. Provides the patient with the required forms and obtains appropriate signatures: General consent, Healthcare Proxy, Compliance documentation, Rights and Responsibilities, Financial Assistance policy. g. Ensures that the patient is escorted to the appropriate area upon completion of the registration process. h. Generates patient labels and identification bracelets. i. May be required to collect, record and secure co-payments made by patients/ families (setting dependent). j. May be required to prepare admission-related documentation and patient chart process, to ensure a seamless and timely admission process (setting dependent). k. May be required to call PCP offices to notify them of admissions in the ED/ICU (setting dependent). l. Notify unit of patient arrival. m. Process patient transfer/discharge paperwork. n. Update information boards. o. Request an ambulance pick up. Assist with registering ambulances as required. p. Validate patient parking.Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.kidneyscustomer servicefront deskadministrative #LI-Onsite

Monday - Friday (in-person) 40 hours a weekSchedule flexibility is needed to work shifts between 7:00am – 7:00pm.Travel to Boston, Brookline and Jamaica Plain is required (all locations are accessible by public transportation).Sign-on Bonus of $2,000 for full time (taxes/terms apply).Are you about to graduate college this May 2025 or are recent college graduate Ready to start a career in healthcare and want to learn more about different medical specialties The Float Pool is a great way for you to learn about different departments at our Harvard teaching pediatric hospital in an administrative/customer service capacity. *We can be flexible on start date!After successful completion of training, the PER Float will work in ambulatory clinic areas, telephone page operations, and/or the practice liaison program as part of the float pool to provide administrative and customer service support to departments.The Patient Experience Representative/Patient Access (Float pool) will be responsible for: Customer Service:Demonstrating positive and effective customer service that supports departmental and hospital operations, patients and families.Responding to routine inquiries about hospital protocol, policies and procedures.Greeting, screening and directing patients, families and visitors.May be required to rotate in departments with call centers.Patient Registration/Admissions/Discharge:May be required to collect height, weight and temperature and answer questionnaires in EMR.With guidance, may prepare rooms for examinations and provide assistance to patients according to established procedures and instructions.Recording and processing patient demographics, insurance/payment and referral information for all patient encounters.Collecting all necessary clinical documentation and information. Transcribing code and patient treatment information into a billing system.May collect, record and secure co-payments made by patients and families, reconcile payments and prepare deposits.Obtaining required authorizations, referrals and verifications of insurance to compile patient and staff schedules.Scheduling:Scheduling patient encounters and procedures to coordinate with and across providers, departments and institutions.Monitoring daily schedule and coordinating flow to optimize resource utilization and patient experience. Communicating with clinicians and/or supervisors and routing patients/visitors to maintain efficient patient/visitor flow.Administration:Answering, screening and routing telephone calls. Recording and forwarding messages and triaging calls for urgent information or assistance within scope of knowledge and authority.Scheduling meetings, programs and events. Maintaining calendars for physicians/supervisors.Assisting in organizing and scheduling conferences, seminars and other department-sponsored programs or events.Providing routine clerical support as needed.May collect and organize medical records, information, materials and supplies required for appointments.Technology:Utilizing all office technology, including phone systems, email, Microsoft Office, as well as clinical, scheduling and billing applications.Enrolling patients and caregivers in patient portal.To qualify, you must have:High School Diploma / GED required.Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.administrativecustomer servicefront deskcollege graduatesnew grads

(PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions- internal folks are not eligible for sign on bonus)The Sr. Patient Experience Representative will be responsible for: Patient Encounter Management:Provides positive and effective customer service that supports unit operations.Collaborates with referring providers and practices.Obtains required authorizations to compile patient and staff schedules.Schedules patients and supports the patient encounterAdministrative:Maintains personal calendars for physician/supervisor(s).Schedules meetings, programs and events.Provides routine clerical support as needed.Process Improvement:Actively contributes to departmental and organizational initiatives & projects with a focus on continuous process improvement.Assists in implementing change in internal systems and proceduresPatient Experience Coordination:Monitors clinic activity to ensure the best possible patient experience.Assists with resolving customer service and scheduling issues.Responds to patient’s needs, and situations requiring escalated service response.Training:Participates in the development of training program strains clinic staff in department systems, processes and terminology.Provides assistance to other support staff in evaluating and resolving issues.Serves as a resource on operations and procedures, payer and billing requirementsIndividual Contributor:May provide expertise and train staff in departmental procedures.To qualify, you must have: High school diploma or GED required.Minimum one year of healthcare admin experience required.Ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations.Ability to work with diverse internal and external constituencies.Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

Monday - Friday day shift HYBRID (2 days WFH/3 days in-person). Shifts can be either 7:30am-8:30am- 4pm/5:00 pm. Location can be either Waltham or Boston.$2,000 sign-on bonus (terms/taxes apply).At the current moment, we are focusing our hiring efforts for our Oral Surgery Department. Dental administrative and/or general medical surgical scheduling experience a plus. Join our acclaimed Department of Plastic and Oral Surgery and discover how your talents can change lives. The Department of Plastic and Oral Surgery provides world-renowned plastic and maxillofacial care to 17,000 patients across Massachusetts, New England, and the world each year. At Boston Children’s Hospital, success is measured through providing the highest quality customer service, while changing lives by delivering excellent care. The Department has led innovations in many areas including 3-D printing, simulated surgeries, facial reanimation, research and treatment for Vascular Anomalies. As the Department continues to innovate and grow, we are looking for individuals like yourself who are passionate about providing the best pediatric healthcare. The ideal candidate is motivated and hardworking and can multitask in a fast-paced environment. They are flexible and resourceful in high-priority situations to achieve superior care for the patient. Learn more about how you can become part of the team helping deliver life changing care with the Plastic & Oral Surgery Departmenthere.The Patient Experience Representative (other hospitals may call this a Unit Coordinator) will be responsible for: Physician Support: Working with other team members to monitor the physicians’ clinical, operative, meeting, and personal schedule/calendar. Scheduling: Scheduling and registering patients for office visits and procedures. Obtaining and updating patient demographic, insurance, and primary care/referring doctor information.Physician and department liaison: Being the primary contact between the physician and patient families. Helping answer and resolving patient issues and concerns. Managing patient call volume; answering appointment requests and routing incoming calls to appropriate destination.Coordination of care: Acting as the face of the practice and managing every step of the patient’s care. Communicating the plan of care to the family.Clinic management: Preparing charts for physician’s clinics and checking patients in for various appointments. Organizing all patient information, including verifying insurance and obtaining required medical records and approved insurance referral authorizations on each patient. Promptly and accurately logging updated information.Administrative tasks: Patient correspondence, distributing incoming mail, sorting and uploading outside notes and radiographs into the patient’s medical record. Processing patient paperwork and requests and assisting in letter writing and various projects and tasks when needed.To qualify, you must have:Excellent customer-service skills and the ability to express empathy in difficult interpersonal situations. Strong attention to detail with the ability to multitask and communicate effectively both orally and in writing.The ability to work with diverse internal and external constituencies.High School Diploma or GED. Associate or bachelor’s degree and previous experience in an office setting is preferred.Healthcare experience, dental or surgical scheduling a plusBoston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes.

*PER Positions are currently eligible for a Sign-on Bonus of $2,000 (terms and taxes will apply)The Patient Experience Representative will be responsible for: Patient Encounter Management:Provides positive and effective customer service that supports unit operations.Collaborates with referring providers and practices.Obtains required authorizations to compile patient and staff schedules.Schedules patients and supports the patient encounterCheck In / Check Out:Greets and directs patients, families and visitors.Monitors daily schedule and coordinates flow with clinicians /supervisor.Reconciles payments and prepares deposits, provides record of transactions in Hospital systemsFacilitates and directs communication with Financial Counseling.Administrative:Maintains personal calendars for physician/supervisor(s).Schedules meetings, programs and events.Records and forwards messages, triages call for urgent information or services, initiates call for emergency services.Provides routine clerical support as needed.Process Improvement:Actively contributes to departmental and organizational initiatives & projects with a focus on continuous process improvement.Assists in implementing change in internal systems and procedures.To qualify, you must have: High School Diploma or GED required. Bachelor’s degree preferredAbility to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations.Ability to work with diverse internal and external constituencies.BCH offers competitive compensation and unmatched benefits, including a flexible schedule, affordable health, vision and dental insurance, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition Reimbursement, and discounted rates on T-passes.

Schedule: Swing shift: 11am-730pm or 12pm-830pm. M-FThe Patient Experience Representative within the Cardiac Acute Care unit is 100% in person and works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Demonstrates interest in and ability to departmental and organizational initiatives & projects with a focus on continuous process improvement. Performs various administrative functions requiring basic knowledge of programs and services. Provides positive and effective customer service that supports departmental and hospital operations.*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions* (Not eligible for internal employees)This Patient Experience Representative is 100% in office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required authorizations to compile patient and staff schedulesScheduling patients and supporting the patient encounterCheck In / Check Out:Greeting and directing patients, families and visitorsMonitoring daily schedule and coordinating flow with clinicians/supervisorReconciling payments and preparing deposits, providing record of transactions in Hospital systemsFacilitating and directing communication with Financial CounselingAdministrative:Recording and forwarding messages, triaging call for urgent information or services, initiating call for emergency servicesProviding routine clerical support as neededTo qualify, you must have:A high school level of education, Bachelor's Degree preferredPrior customer service or administrative experience preferredThe ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situationsThe ability to work with diverse internal and external constituenciesSchedule: Swing shift: 11am-730pm or 12pm-830pm.Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

Infusion ServicesMonday-Friday 8:00am-4:30pmPatient Experience Representative100% in personInfusion Services provides intravenous (IV) infusion of medications and blood products, and certain injectable medications. Our department plays a crucial role in treating various diseases, offering infusion-based therapies delivered by a skilled and dedicated healthcare team.The Patient Experience Representative works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Demonstrates interest in and ability to departmental and organizational initiatives & projects with a focus on continuous process improvement. Performs various administrative functions requiring basic knowledge of programs and services. Provides positive and effective customer service that supports departmental and hospital operations.This Patient Experience Representative is 100% in office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required authorizations to compile patient and staff schedulesScheduling patients and supporting the patient encounterCheck In / Check Out:Greeting and directing patients, families and visitorsMonitoring daily schedule and coordinating flow with clinicians/supervisorReconciling payments and preparing deposits, providing record of transactions in Hospital systemsFacilitating and directing communication with Financial CounselingAdministrative:Recording and forwarding messages, triaging call for urgent information or services, initiating call for emergency servicesProviding routine clerical support as neededTo qualify, you must have:A high school level of education or GED required. Bachelor’s Degree preferredPrior customer service or administrative experience preferredThe ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situationsThe ability to work with diverse internal and external constituencies1. Frequent lifting and carrying objects weighing up to 10 pounds. 2. Regular sitting, stooping, and bending. 3. Regular reaching and grasping objects at, above, and below shoulder level. 4. Regular grasping and fine manipulation with hands. 5. Regular proofreading and checking documents for accuracy. 6. Regular inputting/retrieving words or data into or from an automated/computer system.Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

Schedule: 100% in person - Various shifts 8-4:30pm, or 10am-6:30pmThe Senior Patient Experience Representative will be responsible for monitoring clinic activity to ensure the best possible patient experience. Assists with resolving customer service and scheduling issues, and checking patients in for appointments. Provides positive and effective customer service that supports departmental and hospital operations.(PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions- internal folks are not eligible for sign on bonus)The Hybrid Sr. Patient Experience Representative will be in our Physical Therapy unIT AND IS responsible for: Patient Encounter Management:Provides positive and effective customer service that supports unit operations.Collaborates with referring providers and practices.Obtains required authorizations to compile patient and staff schedules.Schedules patients and supports the patient encounterCheck In / Check Out:Greets and directs patients, families and visitors.Monitors daily schedule and coordinates flow with clinicians /supervisor.Reconciles payments and prepares deposits, provides record of transactions in Hospital systems.Facilitates and directs communication with Financial Counseling.Administrative:Maintains personal calendars for physician/supervisor(s).Schedules meetings, programs and events.Provides routine clerical support as needed.Process Improvement:Actively contributes to departmental and organizational initiatives & projects with a focus on continuous process improvement.Assists in implementing change in internal systems and proceduresPatient Experience Coordination:Monitors clinic activity to ensure the best possible patient experience.Assists with resolving customer service and scheduling issues.Responds to patient’s needs, and situations requiring escalated service response.Training:Participates in the development of training program strains clinic staff in department systems, processes and terminology.Provides assistance to other support staff in evaluating and resolving issues.Serves as a resource on operations and procedures, payer and billing requirementsIndividual Contributor:May provide expertise and train staff in departmental procedure.Schedule: 100% in person - Various shifts 8-4:30pm, or 10am-6:30pm To qualify, you must have: High school diploma or GED required.Minimum one year of healthcare admin experience required.Ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations.Ability to work with diverse internal and external constituencies.Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

Children's Hospital Primary Care Center (CHPCC) is here to help families raise healthy, happy children. Our locations serve more children than any other primary care practice in Boston. We are dedicated to helping parents and guardians raise happy and healthy children. We see patients beginning at birth, and will follow children through the important milestones of their development. Our dedicated staff of medical providers, nurses, social workers, dietitians, and child life specialists provides well-child care, including routine immunizations, health education, and care for acute illnesses.This Patient Experience Representative is 100% in office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required authorizations to compile patient and staff schedulesScheduling patients and supporting the patient encounterCheck In / Check Out:Greeting and directing patients, families and visitorsMonitoring daily schedule and coordinating flow with clinicians/supervisorReconciling payments and preparing deposits, providing record of transactions in Hospital systemsFacilitating and directing communication with Financial CounselingAdministrative:Recording and forwarding messages, triaging call for urgent information or services, initiating call for emergency servicesProviding routine clerical support as neededAdmin Support for Admissions, Discharges, and TransfersReconciliation of Patient Charts during admissions and dischargesUpdating and reconciling the Patient Monitoring System upon admission, discharges, and transfers.Schedule will be: 8:30am to 5pm on Saturday and Sunday and 5pm to 9pm one weekday. To qualify, you must have:A high school level of education, Bachelor's Degree preferredBilingual in Spanish preferred.Prior customer service or administrative experience preferredThe ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situationsThe ability to work with diverse internal and external constituenciesBoston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

Schedule: 11pm-7:30am Sunday-Thursday.All full time PERs are eligible for a $2,000 sign on bonus (internal employees- not eligible)This Patient Experience Representative is 100% in office in our MSICU unit and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required authorizations to compile patient and staff schedulesScheduling patients and supporting the patient encounterCheck In / Check Out:Greeting and directing patients, families and visitorsMonitoring daily schedule and coordinating flow with clinicians/supervisorReconciling payments and preparing deposits, providing record of transactions in Hospital systemsFacilitating and directing communication with Financial CounselingAdministrative:Recording and forwarding messages, triaging call for urgent information or services, initiating call for emergency servicesProviding routine clerical support as neededAdmin Support for Admissions, Discharges, and TransfersReconciliation of Patient Charts during admissions and dischargesUpdating and reconciling the Patient Monitoring System upon admission, discharges, and transfers.To qualify, you must have:A high school level of education, Bachelor's Degree preferredPrior customer service or administrative experience preferredThe ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situationsThe ability to work with diverse internal and external constituenciesSchedule: 11pm-7:30am Sunday-ThursdayBoston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.