Job ID NumberR4298Employment TypeFull timeWorksite FlexibilityHybridJob SummaryWe are looking for a motivated QA Analyst ready to take us to the next level! If you have skills in automation and Dynamics 365 and are looking for your next career move, apply now.Job DescriptionWe are looking for a QA Analyst to ensure the quality, performance, and reliability of our Dynamics 365 solutions through comprehensive testing and validation processes. This position will be a full-time contract and hybrid.What You’ll DoTest Planning and Execution:Develop, document, and execute manual and automated test cases for Dynamics 365 applications, covering functional, integration, performance, and regression testingRequirements Analysis:Review functional and technical specifications to ensure a thorough understanding of requirements and design comprehensive test scenariosDefect Management:Identify, track, and document defects using issue-tracking systems (e.g., Jira, Azure DevOps), and collaborate with developers and stakeholders to resolve issuesTest Automation:Develop and maintain automated test scripts to improve testing efficiency, where applicableCross-functional Collaboration:Work closely with Dynamics 365 developers, business analysts, and project managers to clarify requirements and provide feedback throughout the development lifecycleTest Documentation:Maintain clear and concise test documentation, including test cases, test plans, and test reports, ensuring thorough traceabilityContinuous Improvement:Contribute to the improvement of QA processes, methodologies, and tools within the organization, especially for Dynamics 365 implementationsUAT Support:Assist in User Acceptance Testing (UAT), ensuring all user requirements are met and the system performs as expected in real-world scenariosPerformance and Load Testing:Collaborate with the performance testing team to assess system performance, scalability, and stress testing for high-traffic scenariosEnd-User Focus:Ensure a focus on the end-user experience through usability testing and validation against client expectationsWhat You'll NeedRequired:Experience with Microsoft Dynamics 365: Strong knowledge and hands-on experience in testing Dynamics 365 applications (Sales, Customer Service, Finance & Operations, etc.)QA Testing Methodologies: Solid understanding of QA methodologies and the full software development life cycle (SDLC), including Agile/Scrum methodologiesManual and Automated Testing: Proficiency in both manual testing and automation tools (e.g., Selenium, TestComplete, or similar)Defect Tracking & Test Management Tools: Experience with defect tracking and test management tools such as Azure DevOps, Jira, or Quality CenterSQL Skills: Basic to intermediate knowledge of SQL for querying databases and validating dataAttention to Detail: Exceptional attention to detail with a strong ability to identify issues in software functionality, usability, and performanceAnalytical Thinking: Strong problem-solving and analytical skills, with the ability to think critically and provide detailed reports on test resultsCommunication Skills: Excellent written and verbal communication skills, with the ability to document issues clearly and collaborate with cross-functional teamsFamiliarity with DevOps processes and CI/CD pipelines for test automation and deploymentKnowledge of scripting languages (e.g., PowerShell, JavaScript) for automation or task scriptingPreferred:Certification: ISTQB Certified Tester or similar QA certificationExperience with Power Platform: Experience with Microsoft Power Platform (Power Apps, Power Automate, Power BI) and testing integrations with Dynamics 365Experience in Performance Testing: Experience with performance/load testing tools such as JMeter, LoadRunner, or similarPhysical DemandsAbility to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standardsSedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitorReasonable Accommodation StatementIf you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or (888) 824 – 8111.Equal Employment Opportunity Policy StatementIt is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.