Physical Therapist Career Opportunity Up to $50/hr Join a Team That Puts Your Passion for Care FirstAre you seeking a fulfilling career that feels like home and lets you make a meaningful impact At Encompass Health, you'll find an opportunity to provide exceptional care and support to our patients, witnessing their remarkable progress firsthand. As a Physical Therapist, your specialized skills will help deliver high-quality, compassionate care, allowing you the time to deeply understand and guide patients on their rehabilitation journey. Our well-equipped physical therapy gyms, backed by the latest technology, foster a supportive, driven, and welcoming environment. From day one, you'll experience a rewarding career and comprehensive benefits that prioritize your peace of mind and professional growth. Welcome to a place where your passion for care fuels remarkable progress and fulfillment. A Glimpse into Our WorldWhether you're at the early stages of your career, seeking to build a strong foundation, or an experienced Physical Therapist in search of a better environment to call home, you'll experience the difference the moment you become a part of our team. Being at Encompass Health means being with a growing national inpatient rehabilitation leader. We take immense pride in our career growth opportunities and how our team collaborates for the greater good of our patients. Our achievements, including being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, make us truly remarkable. Our Commitment to YouOur benefits are designed to support your well-being and start on day one:Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.Generous paid time off that accrues over time.Tuition reimbursement and continuous education opportunities for your professional advancement.Company-matching 401(k) and employee stock purchase plans for a secure financial future.Flexible spending and health savings accounts tailored to your unique needs.A community of individuals passionate about what they do. Be the Physical Therapist You've Always Aspired to BeYour journey involves:Providing direct inpatient care to patients in need of physical therapy.Supervising care and treatments, leading patient assessments, creating personalized care plans, and addressing patient concerns.Building meaningful relationships with patients by taking the time to understand their physical, mental, and emotional needs to support their recovery.Celebrating every victory along the way. QualificationsCurrent licensure or certification as required by state regulations.CPR certification.Master's Degree preferred, or Bachelor's Degree plus sufficient experience in the field. The Encompass Health WayWe proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing!At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.We're eager to meet you, and we truly mean that. Join our family, and let's make a difference together!

SonderMind is a leading mental health care platform revolutionizing therapy services. We are seeking compassionate and highly skilled licensed mental health therapists to join our expanding network. As a SonderMind therapist, you will have the opportunity to meaningfully impact the lives of individuals seeking therapy while enjoying the flexibility and support of our innovative platform. Our therapists are committed to delivering best-in-class care to all individuals by focusing on high-quality clinical outcomes – and finding new ways to use data to help people get better. At SonderMind, we enable clinicians to thrive. Benefits of Joining SonderMind: Flexibility: Enjoy the freedom to set your own working hours and maintain a healthy work-life balance* Coming Soon! Free and stress-free credentialing with major insurers:We have streamlined the credentialing process and handle all the hard stuff for you so that you can expand your practice by accepting insurance from major payors in your state in weeks, not months.*Coming Soon! Exclusive Insurance Payor Access:Only SonderMind provides complimentary credentialing for both traditional Medicare and Medicare Advantage plans, including Humana and United Healthcare.Clinical Autonomy: SonderMind values your clinical expertise and empowers you to make informed decisions about treatment approachesSupportive Community:Access a network of like-minded therapists, dedicated support from our platform, and ongoing opportunities for collaboration and growthGuaranteed Pay:We handle all the billing for you and guarantee pay bi-weekly for completed sessions-including no-showsThoughtful client matching and dedicated coaches to grow your practice:We help you get paired with individuals who are ideal clinical matches so that you can control and personalize your caseload, and a dedicated coach to help you help your clients, no matter what your specialty, from pediatric to geriatric mental health, trauma, anxiety or addiction, we help you help othersProfessional Development:SonderMind is committed to helping therapists grow professionally, offering ongoing training and resources to enhance skillsAbsolutely no fees or membership charges: We don’t charge you to deliver care, and all of the features, access, tools, and resources you get come free of charge Requirements: Master's degree or higher in counseling, psychology, social work, or a related field.Must be fully licensed by the State Board to provide therapy independently and without supervision (e.g., LPC, LCSW, LMFT, LMHC, LCPC, LCSW-C, LISW, or LP). Pay: $72-$99 per hour. Pay rates vary based on the provider license type, session location, and session types.

What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary Accountable for national and regional marketing efforts via National Accounts prospecting, negotiating, and closing agreements/contracts, program implementation, reporting and strategic account management to grow the business. The National Accounts Manager will work with insurance claims executives and franchise owners to build, grow and maintain long-term, profitable relationships within the property and casualty insurance industry. Major Duties and Responsibilities Target account execution using business development process through face to face, tele-conference or video conference meetingsMeet quarterly goals for minimum number of appointmentsMeet with all contract and bulletin clients for national or regional contacts within assigned region.Complete program implementation for all new clients.Communicate results and activities, reviewing the marketing progress of each distributor’s area (i.e. Annual Report, State of the Regions).Define and execute a written action plan (regional quarterly plan) including target accounts, client recall, new program implementation, and franchise communication tactics.Follow objective-to-objective selling processContact record management (CRM Salesforce ) data and contact entries.Present progress and clarify the vision of National Accounts at franchise area meetings, division meetings, and Servpro TVPromote the development of marketing divisions within the franchise community as well as marketing clubs within distributor areas.Work in unison with National Accounts Coordinator to target new clients and relationships to develop region.National and regional trade show participation Required Qualifications Ability to read, write, and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner.Minimum five years seasoned relationship-based sales/marketing experience required and claims management and/or property insurance experience a plus.National or Regional Level and High Dollar Sales.Claims management experience in property insurance for three years or equivalent.Experience and certification with third-party estimating platforms – i.e., Xactware or Core LogicExperience in program management, budgeting, and driving sales growth development.Experience in the development and use of claims automation tools.Strong Presentation Skills.Communications Skills.Microsoft Office and CRM proficiency.Strong Customer Service Skills.Managing Long Sales Cycle Campaigns.Closing.Relationship Building. Education Bachelor’s Degree Preferred in Marketing and/or related degree About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.

Job OverviewThis job posting is anticipated to remain open for 30 days, from 02-Apr-2025. The posting may close early due to the volume of applicants.If you find yourself at a professional crossroads, a career as a financial advisor may be the right change for you. Financial advisors partner with clients to help them achieve their long-term financial goals: retirement, building wealth, estate strategies, funding education and more. As a financial advisor with Edward Jones, you'll develop and grow your own practice, supported by your branch team, a home-office team and other regional financial advisors. You'll benefit from the experience that comes from 100 years of history. We're proud to have more offices in the U.S. and Canada than any other investment firm, serving over eight million clients.Our financial advisors are valued partners, and we credit much of our success to their unique experiences and professional backgrounds. We value an inclusive environment where everyone's different viewpoints help to achieve results. Financial advisors lead the branch team to serve clients and contribute to the firm's purpose. They deeply understand the client's goals and why they are important to accelerate trust and help them stay on track. Edward Jones helps you positively impact clients' lives and work together to achieve their long-term financial goals, enabling you to make a difference in your community.We'll give you the support you need. Our team will be there every step of the way, providing:Paid training - Get registered and licensed and learn how to be a financial advisor with the industry's top training program¹.Salary for the first five years as you begin to build your practice²A firm-provided branch office in the communityBranch office support to help lighten the load so you can focus on your clientsA support network that extends from your branch office to your region to the home office - You'll work independently, but will have a team of thousands backing you every step of the way.You can also expect...No ceiling to your earning potential and growth, and your compensation is tied to the effort you put inA compensation package that includes opportunities for commissions, profit sharing and incentive travelThe flexibility that you need to balance your personal and professional lives - the best of both worldsA culture of continuous improvement and professional developmentKey Responsibilities Build relationships to create new clients via face-to-face and virtual sourcing strategies (residential, business, networking, introductions and referrals, social media, and speaking engagements).Deeply understand clients' and prospective clients' needs, priorities, and concerns to accelerate trust and create personalized, comprehensive strategies to help them achieve their goals.Oversee branch processes, roles, and responsibilities to ensure a high-quality, streamlined client experience consistent with firm policies and procedures, regulatory requirements, and ethical guidelines.Engage the branch team to create, monitor, and adjust the branch business plan to increase branch effectiveness and achieve desired business results.Create a highly engaging environment in the branch of mutual trust, respect, feedback and accountability.¹ For the 25th consecutive year, Edward Jones was named a top company for training. The firm ranked No. 17 on Training magazine's prestigious 2025 Training APEX awards listed by Training magazine. 2025 Training Magazine Training Apex Award, published February 2025, date as of September 2024, an application fee was required for consideration² As your new asset compensation and commissions increase over the first five years, salary will decreaseBenefits:Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), disability income continuation, basic life, and basic AD&D coverage. Income continuation, basic life, and basic AD&D coverage are provided at no cost to financial advisors. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account and flexible spending account. Financial advisors enjoy flexibility in their schedule and, where required by applicable law, are eligible for paid sick leave and paid time off. Financial advisors may be eligible for bonuses; profit sharing; paid medical and parental leave for Financial Advisors that satisfy eligibility requirements; and participation in the firm's Travel Award Program. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to financial advisors, please visit our benefits page.Compensation:We know that building a business takes time, so we've built a new financial advisor compensation program that supports and rewards you as you learn the skills, systems and business practices you need to succeed in our client-first business model. The new financial advisor compensation program includes trainee pay, a supplemental salary for up to five years, commissions and compensation for new assets gathered for the first five years.For more information regarding compensation please click the link below.New Financial Advisors CompensationSupplemental Starting Salary Range $45,000 - $100,000Read More About Job OverviewSkills/RequirementsSuccessful financial advisors demonstrate a unique combination of ambition, self-motivation, and commitment to establishing long-term client relationships. Financial advisors grow the business through identifying and creating new clients through initial discover of financial goals and deepening relationships with existing clients by reviewing investment strategies and implementation recommendations. Financial advisors earning potential is reflective of their performance.What characteristics would make you a successful financial advisor An interest in financial services/markets and how they workLove of learning and challenges, including determination to succeedSkilled in long-term relationship buildingComfortable in your ability to think criticallyPassion for new opportunitiesCan you see yourself...Learning to be a financial advisor through our comprehensive training program Delivering personalized investment and financial solutions to your clients Taking ownership of your business's growth and success Meeting professional and personal objectives as they relate to building your practice Working in and positively impacting your local community Skills/RequirementsCandidates should have at least one of the four qualifications bullets listed below:A bachelor's degree is strongly preferred or equivalent work-related experience within the securities/financial services industryFinancial services and/or sales experienceFinancial services registration, licensing, or certificationProfessional and/or military career progressionLicensing:SIE (which can be obtained without Firm sponsorship), Series 7 and Series 66 will be required; if not currently registered, registrations may be obtained at Edward Jones during the assigned paid study period.FINRA registrations required within three months. State insurance licenses will be required.As an associate, you are required to complete ongoing training offered by the firm and regulatory authorities (FINRA and SEC), as well as required CE training to ensure licenses remain in good standing.Read More About Skills/RequirementsAwards & AccoladesAt Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward JonesCheck out our Canadian awards and accolades: Insights & Information Blog Postings about Edward JonesRead More About Awards & AccoladesAbout UsJoin a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report.¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.#LI-USFATA

Overview: Join Our Impactful Team at Health Connect America!Before you get started on your journey with Health Connect America, take some time to learn more about us. Health Connect America and its affiliate brands are leaders in providing mental and behavioral health services to children, families, and adults across the nation. We provide our services directly to those in need whether that be within a person's home, their community, or in one of our office settings. HCA is honored to be a part of the communities we serve and the clients we walk alongside as they embark on a journey to self-improvement and more fulfilling lives. At Health Connect America, we are dedicated to making meaningful connections every day through creating quality, affordable opportunities for individuals and families to achieve their greatest potential in a safe, positive living environment.Come make a difference and grow with us!Our Brands Responsibilities: The Family Centered Treatment Therapist provides quality psychotherapeutic services to children, adolescents, and families utilizing the Family Centered Treatment model.Provide Family Centered Treatment (FCT) Clinical Services as per the service definition and model fidelity requirements. FCT Certification is required and must be completed within one year of employment in order to continue to provide FCT services and maintain employment with Health Connect America (HCA). Complete FCT Checkoffs and other internal trainings within designated deadlines. Trainings are assigned and monitored through an e-learning system.Deliver FCT clinical services to children, adolescents, and their families, primarily in their living environments, with a family focus. Provide 24/7 on-call coverage to a caseload of families and children. Service is regularly provided in the home and community and will require service provision at the convenience of the child and family requiring a flexible work schedule. Complete all required Clinical Records and FCT documents with the child and family and ensure the documents are entered/uploaded timely in the Electronic Health Record, according to company standards. Develop Service Plan in coordination with Treatment Team Process and maintain the plan per designated authorization processes in the clinician’s area of service. Work collaboratively on behalf of the child and family with the identified Treatment Team members to ensure effective communication and coordinated service provision. Provide psychoeducation as indicated in the Service Plan. Conduct interventions with the family aligned with the FCT model to include facilitating the movement of the child and family through the four phases of treatment and completing all fidelity documents. Assist the families and children to establish weekly goals and help them to identify the steps that need to be taken to reach the established goals.Develop and coordinate discharge plan based on treatment, indicating all relevant aftercare needs and plans. Access community resources that would be beneficial to client aftercare needs. Coordinate and oversee the initial and ongoing assessment activities. Convene the Treatment Team for Service Plan. Consult with identified medical (e.g., primary care and psychiatric) and non-medical (e.g., Dept. of Child Services, school, Dept. of Juvenile Justice) providers; engage community and natural supports and include their input in the person-centered planning process. Provide and coordinate behavioral health services and other interventions for the youth or other family members with other behavioral health professionals and Treatment Team members. Qualifications: Minimum of a Master's Degree in human services or related field is required.Two years’ experience working with youth or families. Current Family Centered Treatment Certification is preferred. Additional state specific requirements include:NC, VA- QMHP or ability to register as a QMHP MS- Must be provisionally credentialed as a PCSS in Mississippi with eligibility to be fully credentialed as a CCSS in Mississippi.Be Well with HCA:We recognize the importance of self-care and work/life balance.We offer flexibility in scheduling and provide all employees access to our Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually.Full-time HCA employees enjoy paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products.Additional benefits include:Access to a Health NavigatorHealth Savings Account with company contributionDependent Daycare Flexible Spending AccountHealth Reimbursement Account401(k) Retirement PlanBenefits HubTickets at WorkJoin a team where your contributions truly make a difference in the lives of others. Apply now to be part of our dynamic and supportive community at Health Connect America!Employment at Health Connect America and it's companies is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team.Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. For more information on Equal Opportunity, please click hereEqual Employment Opportunity Posters

We. Are. OneStaff. Medical. An independently-owned, nationally-recognized and amazingly awesome staffing firm ready to work for you! A work ethic forged in the Midwest, we are here to stand by your side and help you find your dream assignment anywhere in this great country. We want the same like-minded, awesome candidates to travel with us. Be bold. Enjoy work again. Let us help. THE POSITION: A physical therapist will examine a patient and focus on creating a recovery plan. They focus on treatments that reduce the need for surgery and prescriptive drugs. A physical therapist uses a combination of exercises, stretches, hands-on techniques and equipment to restore function or relieve pain. *Weekly amount stated in the job postings is scaled based on estimated hourly wages and potential stipends available for the location of the assignment. Hourly wages are based on various factors including but not limited to: experience, demand, availability, location, etc. Please contact one of our amazing OneStaff Recruiting Specialists for more details. **Equal Opportunity Employer** BENEFITS: Insurance We provide group benefits for Health, Dental, Vision, Life, Short Term Disability, Long Term Disability, Accident, Critical Illness, and Identity Theft Protection. 401K You are eligible to enroll 1st of the month following hire date. We match 100% of your first 3% of deferrals and an additional 50% of the next 2% you contribute. Employee Assistance Program Free to all employees who’d like information on personal issues: Education, Dependent Care, Care Giving, Legal, Financial, Lifestyle & Fitness Management, Working Smarter.

Physical Therapist Career Opportunity Up to $50/hr Join a Team That Puts Your Passion for Care FirstAre you seeking a fulfilling career that feels like home and lets you make a meaningful impact At Encompass Health, you'll find an opportunity to provide exceptional care and support to our patients, witnessing their remarkable progress firsthand. As a Physical Therapist, your specialized skills will help deliver high-quality, compassionate care, allowing you the time to deeply understand and guide patients on their rehabilitation journey. Our well-equipped physical therapy gyms, backed by the latest technology, foster a supportive, driven, and welcoming environment. From day one, you'll experience a rewarding career and comprehensive benefits that prioritize your peace of mind and professional growth. Welcome to a place where your passion for care fuels remarkable progress and fulfillment. A Glimpse into Our WorldWhether you're at the early stages of your career, seeking to build a strong foundation, or an experienced Physical Therapist in search of a better environment to call home, you'll experience the difference the moment you become a part of our team. Being at Encompass Health means being with a growing national inpatient rehabilitation leader. We take immense pride in our career growth opportunities and how our team collaborates for the greater good of our patients. Our achievements, including being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, make us truly remarkable. Our Commitment to YouOur benefits are designed to support your well-being and start on day one:Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.Generous paid time off that accrues over time.Tuition reimbursement and continuous education opportunities for your professional advancement.Company-matching 401(k) and employee stock purchase plans for a secure financial future.Flexible spending and health savings accounts tailored to your unique needs.A community of individuals passionate about what they do. Be the Physical Therapist You've Always Aspired to BeYour journey involves:Providing direct inpatient care to patients in need of physical therapy.Supervising care and treatments, leading patient assessments, creating personalized care plans, and addressing patient concerns.Building meaningful relationships with patients by taking the time to understand their physical, mental, and emotional needs to support their recovery.Celebrating every victory along the way. QualificationsCurrent licensure or certification as required by state regulations.CPR certification.Master's Degree preferred, or Bachelor's Degree plus sufficient experience in the field. The Encompass Health WayWe proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing!At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.We're eager to meet you, and we truly mean that. Join our family, and let's make a difference together!

SonderMind is a leading mental health care platform that is revolutionizing therapy services. We seek compassionate and highly skilled licensed mental health therapists to join our expanding network. As a SonderMind counselor, you will have the opportunity to make a meaningful impact on the lives of individuals seeking therapy while enjoying the flexibility and support of our innovative platform. Our therapists are committed to delivering best-in-class care to all individuals by focusing on high-quality clinical outcomes – and finding new ways to use data to help people get better. At SonderMind, we enable clinicians to thrive. Benefits of Joining SonderMind: Flexibility: Enjoy the freedom to set your own working hours and maintain a healthy work-life balanceFree and stress-free credentialing with major insurers:We have streamlined the credentialing process and handle all the hard stuff for you so that you can expand your practice by accepting insurance from major payors in your state in weeks, not monthsExclusive Insurance Payor Access:Only SonderMind provides complimentary credentialing for both traditional Medicare and Medicare Advantage plans, including Humana and United Healthcare.Clinical Autonomy: SonderMind values your clinical expertise and empowers you to make informed decisions about treatment approachesSupportive Community:Access a network of like-minded therapists, dedicated support from our platform, and ongoing opportunities for collaboration and growthGuaranteed Pay:We handle all the billing for you and guarantee pay bi-weekly for completed sessions-including no-showsThoughtful client matching and dedicated coaches to grow your practice:We help you get paired with individuals who are ideal clinical matches so that you can control and personalize your caseload, and a dedicated coach to help you help your clients, no matter what your specialty, from pediatric to geriatric mental health, trauma, anxiety or addiction, we help you help othersProfessional Development:SonderMind is committed to helping therapists grow professionally, offering ongoing training and resources to enhance skillsAbsolutely no fees or membership charges: We don’t charge you to deliver care, and all of the features, access, tools, and resources you get come free of charge Requirements: Master's degree or higher in counseling, psychology, social work, or a related field.Must be fully licensed by the State Board to provide therapy independently and without supervision (e.g., LPCC, LCSW, LMFT, or LP). Job Types: Full-time, Part-time, Contract Pay: $90.00 - $113.00 per hour Benefits: Flexible scheduleProfessional development assistance Schedule: Choose your own hours Work setting: Private practiceRemoteTelehealth Education: Master's (Required) License/Certification: LCSW, LMFT, LPCC, or LP license in KY (Required) Work Location: Remote

What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Summary The Franchise Business Consultant (FBC) provides consultation services and support to assigned franchisees in the Five Critical Outcome areas of customer service, revenue growth, profitability, management growth, and staff development. Franchise Business Consultants actively seek to establish, train, advise, and develop franchisees in accordance with SERVPRO's policies, bulletins, manuals, and standards. The Franchise Business Consultant creates positive working relationships which develop and promote high franchisee morale and business performance within the assigned sub region. You will Prepare and complete one-on-one visitation in franchise offices, complete virtual training sessions, hold area meetings within the sub-region, and complete conference calls regularly to provide training in the area of the Five Critical Outcomes. These coaching and development sessions will be documented using Salesforce and measured with franchise Key Performance Metrics (KPM)Customer Service: As an industry leader in customer service, FBCs must actively and consistently support all efforts to simplify and enhance the franchise/customer experience, monitor franchise performance through KPMs and coach for improvement.Revenue Growth: Successfully access franchise operations to provide advice and targeted training on a continual basis to maintain SERVPRO’s continued track record of competitive performance. Actively engage franchises in annual strategic planning efforts and regular goal-setting practices to assist with a successful growth strategy including marketing development and service line growth.Profitability: Assist franchises with reviewing financial Key Performance Metrics regularly to enable franchise growth. This will include break-even, financial trend and cashflow analysis to provide guidance for franchise owners to achieve and maintain profit target expectations. Utilize financial data to analyze key metrics while planning immediate and long-term goals.Management Development: Provide assistance and consultation regarding improving owners’ skill sets in coaching, mentoring, accountability, management, and management development. Assist each owner with utilizing the available SERVPRO support tools to enable training and development of their management team.Staff Development: Provide and ensure each franchise utilizes the available resources to properly train their staff to assist with customer service, revenue growth, and profitability. Assist each assigned owner by monitoring their employees’ developmental processes as needed. Additional Responsibilities Keep Regional Director of Operations informed and provide weekly production updates.Document franchise consultation activities within Salesforce.Remain current on new technology as it relates to cleaning and restoration best practices.Conduct regular meetings to provide system updates, instructional training, and gather feedback with large groups of franchise owners.Assist with onboarding and development of franchise owners, inclusive of resales, new sales, and/or territory expansions.Adapt to franchise needs, based on assessment, and provide prescriptive training and resources to help and guide each franchise operation with customized training. This may be project-based or recurring.Answer general business operation and development questions.Control and manage individual expense reports in accordance with company travel policy.Maximize revenues and document the individual plan to improve each franchise.Help franchise owners by engaging in inter-office collaboration and mentorship.Utilize effective time management and operate with integrity to promote, advocate, educate and train in regard to the SERVPRO® Brand.Engage in completing company initiatives and assigned tasks in a timely and efficient manner.Provide headquarters with franchise feedback and support other SERVPRO® divisions as needed. You have Minimum of five (5) years as a consultant for franchise system OR ten (10) years as a successful business ownerEnglish language fluency required.Ability to communicate complex ideas effectively, both verbally and in writing, with people at all levels of the organization in a clear and professional manner.Must have "the Passion to Serve" franchisees through consultative skills.Ability to present and speak professionally to large groups.Proficiency in Microsoft Office including the use of Microsoft Word, Outlook, Teams, Excel, and PowerPoint.A thorough understanding of the SERVPRO® Operating System.A thorough understanding of SERVPRO® Stages of Development.An understanding of financial statements, QuickBooks® Online, and general business practices.A complete understanding of training venues, resources, and programs.Proper representation of the company and etiquette while representing Servpro Industries, LLC, is vital. SERVPRO® must maintain our status as the most professional company in our industry.Professional positive attitude for franchisees, team members, and colleagues is essential.Proven competence in the areas of leadership and academics.Ability to work collaboratively with others and fully engage is special projects.Ongoing effort to increase knowledge of our industry and support of the brand. Education College degree and/or appropriate work experience which may include prior business ownership, consulting experience, or mid-level or higher management accountability.Ability to complete Institute of Inspection Cleaning and Restoration (IICRC), Water Restoration Technician (WRT), and Applied Structural Drying (ASD) is required within first year of employment (Testing and renewal fees not reimbursed by SERVPRO®).Successful passing grade of company provided IICRC, WRT, and ASD testing is also acceptable. Working Conditions Must be physically able to travel independently.Up to 50 percent travel is expected.Business operations Monday through Friday, and weekends, as necessary. Weekend travel as directed by Division Director or Field Consulting Manager.Maintain a valid Driver's License.Maintain a credit card for reimbursable travel expenses. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.

What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary At SERVPRO we pride ourselves on our Mission to make it “Like it Never Happened” for our customers. We have a wonderful group of dedicated professionals in our office and as the Director of Treasury, Credit and Risk Management you would be responsible for cash and treasury management, debt reporting, credit, collections and enterprise risk management. You will Manage and supervise the Treasury and Credit departments.Daily cash management and bank reconciliations.Cash flow forecast and daily / weekly / monthly cash management.Report production related to the company debt – monthly management certificates, quarterly noteholders reports and other ancillary reporting associated with the whole business securitization.Management of the banking relationships for the company.Support annual audits by providing information and responses to auditors.Recommend and support the execution of financing and working capital improvement plans.Partner with various teams to optimize the global banking and cash management.Prepare presentations for executives, lenders, rating agencies, etc.Support M&A, Capital Investment, and other corporate initiatives.Support special projects and other duties as assigned.Coordinate with operations team and the warehouse on extending credit.Work with National Accounts, Managed Accounts and other Headquarters departments to facilitate billings, collections and franchise reimbursements.Responsible for enterprise risk management, all corporate insurance and broker relationships.Manage the annual insurance renewals and managing the associated brokers.Prepare special reports by collecting, analyzing, and summarizing information and trends.Motivate and maintain a well-trained and cohesive staff of trained professionals.Actively protect the company from any fraud, loss or credit risk. You have Minimum of 5 years of progressive, related work experience.Bachelor’s degree in business required. Certified Treasury Professional (CTP) preferred. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.

What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary The Director of Quality Engineering will lead the quality engineering competency within our organization. This role is pivotal in standardizing our approach to testing, automation, test data management, and governance. This person will play a critical role in ensuring the highest quality standards are met across all software development projects, driving innovation and continuous improvement in our engineering practices. This role will also involve strategic planning and collaboration with cross-functional teams to integrate quality engineering practices into all stages of the software development lifecycle. The Director will be responsible for defining and tracking key performance indicators to measure the effectiveness of testing efforts and providing regular updates to stakeholders. Additionally, the Director will lead and manage the quality engineering team, fostering a culture of learning and continuous improvement. You will Lead the design, development, and implementation of a comprehensive quality engineering competency for the organization.Standardize testing methodologies, automation frameworks, test data management, and governance processes across the organization.Overseeing all aspects of quality assurance, ensuring that testing activities adhere to established standards, procedures, and methodologies.Identify, assess, and prioritize risks and develop mitigation strategies to address them.Collaborate with cross-functional teams to ensure quality engineering practices are integrated into all stages of the software development lifecycle.Define and track key performance indicators to measure the effectiveness of testing efforts and provide regular updates to stakeholders.Leading and managing the team, including hiring, training, mentoring, and performance evaluation of team members.Stay current with industry trends and best practices in quality engineering and incorporate them into the organization's processes.Drive continuous improvement initiatives to enhance the quality and efficiency of our engineering practices.Establish processes for defect tracking, reporting, and resolution.Facilitate knowledge sharing and best practice awareness across the organization to promote a culture of learning and continuous improvement. You have Bachelor's degree in Computer Science, Engineering, or a related field; advanced degree preferred.Minimum of 10 years of experience in quality engineering, with a focus on testing, automation, test data management, and governance.Proven experience in leading the implementation of quality engineering competencies.Strong understanding of software development methodologies and quality assurance processes.Excellent leadership, communication, and interpersonal skills.Ability to work effectively in a fast-paced, dynamic environment.Strong analytical and problem-solving skills.Experience with modern testing tools and frameworks. Education Bachelor’s degree Computer Science, Engineering, or a related field preferred or equivalent work experience in Information Technology or Business-related field About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.

What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary The Director of Software Engineering is responsible for delivering software solutions in an Agile Scrum framework for strategic initiatives while also utilizing Kanban for keep-the-lights-on efforts. This role involves overseeing the software development lifecycle, ensuring timely delivery of high-quality software, and managing a team of software engineers. The ideal candidate will have experience leading software engineering efforts in a cloud environment, preferably AWS. You will Lead the software engineering team in the design, development, and implementation of software solutions, including integrationsPartner with enterprise, solution, integration, and application architecture teams to ensure a cohesive design and implementation that supports SERVPRO's drive to become a best-of-class integrator allowing freedom within a frameworkOversee the Agile Scrum framework for strategic initiatives, ensuring effective sprint planning, execution, and retrospectivesUtilize Kanban for managing keep-the-lights-on efforts, ensuring continuous delivery and maintenance of existing systems through metric driven resultsCollaborate with cross-functional teams to define project scope and timelinesManage near-shore resources to optimize project delivery and cost efficiencyEnsure adherence to best practices in software development, including code reviews, testing, and documentationMentor and coach junior team members, fostering a culture of continuous improvement and innovationCommunicate project objectives, risks, and success criteria to stakeholdersManage multiple projects and deliverables simultaneously, ensuring alignment with business goalsManage nearshore and offshore resources to optimize project delivery and cost efficiency You have Minimum of 10 years of experience leading software engineering teamsProven experience in software development and engineering leadershipStrong understanding of Agile Scrum and Kanban methodologiesExcellent communication and interpersonal skillsAbility to manage and prioritize multiple projects in a fast-paced environmentExperience with software development tools and technologiesExperience leading software engineering efforts in a cloud environment, preferably AWS, including CI/CD pipeline automationProficiency in .NET technologies and building solutions in a microservices frameworkExperience with event-driven architecture and leveraging AWS technologies to scale Education Bachelor’s degree Computer Science, Engineering, or a related field preferred or equivalent work experience in Information Technology or Business-related field About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.

What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary The Director of Data Platforms is responsible for leading the teams that develop and maintain SERVPRO's data pipelines, data warehouse, data lake house, and data sets for AI and machine learning. This role works closely with executive leaders to align data initiatives with IT strategy to support the goals, drivers, and objectives of SERVPRO. The Director of Data Platforms drives best practices and leads the design, deployment, and evolution of data pipelines and structured or semi-structured data sets to support business intelligence (BI) visualizations, and machine learning/artificial intelligence (ML/AI) tools. This individual brings deep experience in data engineering, data architecture, and data governance, as well as strong leadership and organizational competencies. The Director of Data Platforms excels at complex problem recognition, data solutions, and communication with constituents ranging from senior business leaders to deeply technical engineers. This is a pivotal role driving the evolution and delivery of data technologies in the SERVPRO system. You will Partner with executive and technology leadership to develop a comprehensive strategy for data platforms, ensuring alignment of business strategies and goals to data tools and capabilities.Lead the team to design and deliver a new platform for data solutions in the SERVPRO system, guiding all phases of the project from requirements through design to implementation and support.Provide strategic direction and guidance on data tooling and techniques for delivering data into the SERVPRO data platform.Foster a culture of continuous learning to encourage and develop data management, data architecture, and data governance competencies in high-potential and influential engineering resources.Participate in data governance and data development working groups with cross functional leaders and subject matter experts.Drive innovation and adoption of new data solutions and capabilities in diverse problem and business domains.Establish foundational practices for utilization and governance of key data models, ensuring logical and physical data models conform to business conceptual models as and where they are defined.Develop and execute strategic and operational plans to lead the Data Platform teams in delivering outstanding results to their customers.Demonstrate and maintain deep technical knowledge across the core and emerging technologies in data platforms, data engineering, and data science. You have 6+ years of relevant experience in leadership roles working with data platforms, data engineering, data science, or business intelligence.Strong understanding of data technologies, including data pipelines, data warehouses, data governance, and data sets for AI and machine learning.Strong business partner interface skills; proven leadership; excellent interpersonal skills; excellent oral and written communication skills.Proven track record of developing and implementing data platform or related technology strategies in a corporate environment.Ability to read, write, and communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straightforward, and professional manner Education Bachelor’s degree from an accredited college or university in Computer Science or a related technical field is preferred.Advanced degree in a computer science, data science, or a computational discipline is a plus. Working Conditions Fast-paced office environmentStandard working hours based on a 40-hour work week.Additional working hours required as needed to complete assignments and projects on schedule.Travel as required for business needs. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.

What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary: The Regional Account Manager will be responsible for driving commercial revenue via new account acquisition, strategic account management, key account activation and engaging with and supporting the franchise system. By working closely with franchises, commercial prospects, key clients, and Centers of Influence (COIs), the Regional Account Manager will focus on building, nurturing, and maintaining profitable, long-term relationships. The successful candidate will leverage their business development and relationship management expertise via prospecting, negotiating, securing agreements/contracts, and managing existing accounts to grow the business within their region. This role will be pivotal in supporting the company’s growth trajectory of achieving $10B in Commercial Sales. Major Duties and Responsibilities Territory Development Strategic Planning: Research and identify opportunities for new account acquisition and key account growth, developing and executing strategic plans to capitalize on these opportunities driving account activation.Target Account Execution: Using a consultative sales approach, prospect and close new commercial client programs. Duties will include engaging a prospect list of viable target accounts, successfully negotiating master service agreements, and completing program implementation and rollout to the SERVPRO franchise system.Account Management: Build and maintain strong relationships with key client decision makers to increase service line utilization, ensure client satisfaction, and promptly address any concerns. Lead quarterly business review meetings with client to develop best strategies for growing client revenue.Account Relationship Management: Build and maintain strong working relationships with industry Centers of Influence (COIs), SERVPRO internal teams, and SERVPRO franchises to promote business development efforts and deliver a best-in-class experience to commercial clients.Account Activation: Assign account locations based on guidance from Operations. Work with Marketing to develop account specific sales materials, including videos explaining sales process, cascading information to franchises and providing support in building local account relationships to drive account penetration.Franchise Engagement and Support: Work closely with franchise sales representatives to secure regional contracts and agreements, while providing guidance and training on effectively engaging with and supporting existing commercial clients. Coordinate regional sales efforts to increase visibility, foster collaboration, and strengthen partnerships between SERVPRO HQ and the franchise system.Franchise Sales Support: Equip and train franchise sales representatives on the use of sales collateral including playbooks, product brochures, objection-handling techniques, and competitive insights.Performance Monitoring and Reporting: Track key performance indicators (KPIs) for commercial accounts within region and document all business development activity in Salesforce database. Report on results and activities, reviewing the pipeline business development progress, client recall, new program implementation, lead and revenue data, and franchise engagement at quarterly division meetings.Other Key Activities: Tradeshow attendance, industry networking event participation, client entertainment, and other duties as assigned. Key Performance Indicators (KPIs): Regional Revenue Growth: Achieve assigned revenue growth targets based on overall company annual objectives.New Client Programs & Client Program Renewals: Win net new or reengage $0 accounts to revenue generation.Client Activation: Full client activation process from initial engagement with client through to providing marketing materials and support to the local franchise level for all locations. Essential Skills: Communication: Excellent communication and presentation skills are vital for building and maintaining strong client relationships, collaborating with internal teams, and managing client expectations.Negotiating: Ability to secure favorable terms, work through client concerns, and arrive at mutually beneficial agreements.Account Management: Strong account management skills are necessary to build and maintain client relationships, address client needs, and ensure client satisfaction and retention.Problem-Solving: The ability to quickly identify and resolve issues is important for maintaining client satisfaction and ensuring the smooth execution of projects.Adaptability: Being adaptable to market changes and new challenges is crucial for staying ahead in a constantly evolving business environment.Data Analysis: Proficiency in using CRM software and other relevant tools to gather and interpret data is necessary for tracking performance, identifying trends, and making informed decisions.Time Management: Effective time management skills are required to balance multiple priorities and manage time efficiently.Results Oriented: A proactive approach to identifying and pursuing new business opportunities in a timely fashion is critical to this role. Required Qualification (Knowledge, Skills, and Abilities) Must reside in-market (Northeast United States)5-10 years of experience in Sales, Business Development, Account Management or a combination with a focus on commercial sales.Solid knowledge of navigating the commercial sales cycle.Good understanding of commercial client procurement processes and contracting vehicles.Excellent communication, negotiation and presentation skills; the ability to influence key stakeholders at all levels.Demonstrated ability to thrive in a fast-paced dynamic environment and adapt to changing market conditions, while managing multiple priorities at the same time.Results-oriented mindset and a proactive approach to identifying and pursuing business opportunities.Prior experience working within a franchise system a plus.Prior experience working in the restoration industry a plus. Education Bachelor’s degree or equivalent work experience Working Conditions Location: Headquarters or remote depending on territory.Standard working hours, based on a 40 hour work week.Additional working hours required as needed to meet deadlines, complete assignments and projects on schedule.Up to 50%+ travel as required for business needs. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.

What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary This position will oversee the complex Government Account contracts process and manage the request for proposal (RFP) process, collaborating with attorneys and both internal and external business personnel. Additionally, this role will support the company's strategic initiative to expand its market presence in the public sector (federal, state, and local). Furthermore, this position will undertake special projects and contribute to the Legal Department's key initiatives and strategic plan. You will Manage Government Account, RFP and non-disclosure agreement (“NDA”) contracts, including scheduling and attending meetings, preparing meeting minutes, managing contract negotiation and contract revision process, redline edits, weekly status reports, monthly and quarterly reports.Assist with other types of contracts (commercial/national account) and respond to requests for NDAs.Maintain accurate and up-to-date information in the contract management database for each agreement submitted to the legal department for review.Manage version control, finalization, execution, and storage of all assigned contracts.Review incoming documents/agreements and identify exceptions to approved contract templates.Manage/facilitate the end-to-end contracting process, including the submission of contract drafts to internal stakeholders for review, managing the redline process with customers and approved contract execution.Maintain deadlines on deliverables and communicate on an ongoing basis with business partners and internal clients.Provide weekly status reports to the Deputy General Counsel, Associate General Counsel and Operations Manager.Complete special projects as assigned, within the required timeframe.General department administrative duties including answering calls and emails from internal and external clients or customers. You have Paralegal certificationMinimum of three years of paralegal – government contract and office/administrative experienceUnderstanding of the Federal Acquisition Regulation (FAR) and working knowledge of the Federal Acquisition Regulations System (FARS)Understanding of Job Order Contracting (JOC)Computer and technical knowledge as well as strong analytical and organizational skills.Ability to manage a major contract process involving core clients, several internal departments and tight deadlinesAbility to understand general contract terms and conditionsAbility to effectively multi-task and work in a fast- paced environmentStrong communicative modes (verbal, non-verbal, and written) and ability to be attuned to other's needs through active listening and interpersonal skills Education Minimum of 2 years of college About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status

What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary The Product Marketing Specialist is responsible for planning, executing, and analyzing a comprehensive category marketing plan for products, including creating and delivering appropriate marketing materials, cross-selling/up-selling opportunities, and the proposal of impactful promotions. The Product Marketing Specialist is also responsible for furthering the internal marketing for Product Sales and the Resource Center, along with paid marketing coordination for any assigned vendors. The Product Marketing specialist works closely with several departments and teams including Product Sales, Resource Center, eCommerce Operations, Warehouse, Cleaning Products, Purchasing, Document Restoration, Vehicle Sales, and Equipment Rental all relating to marketing, digital technology and products to ensure a superior customer experience, drive engagement, evolve the sales strategy and ensure channel growth to best drive sales and conversion Major Duties and Responsibilities A minimum of 3-5 years of experience in content and online marketing.Proficient in Microsoft Office Suite, Adobe Creative Cloud, and Google Analytics. Salesforce and InDesign a plus. Able to identify and work with print file types.Demonstrated technical and creative writing skills.Concrete understanding of content authoring and delivery principles and how these can be applied at SERVPRO® to drive Sales & Marketing initiatives. Ability to work with a diverse team of individuals with ability to develop, gain interdepartmental consensus, and implement innovative ideas and solutions.Strong organizational, time management, and prioritization skills with the ability to manage multiple projects simultaneously.Excellent team player with the ability to apply innovative ideas and critical thinking to projects within a structured environment.Excellent attention to detail with an eye for design.Strong project management mindset and self-motivation critical.Ability to handle stress, use good judgment, and make sound decisions.Assist with all aspects of eCommerce / inventory operations across 3,000+ SKUs and growingResearch and stay current on content marketing trends and the restoration industry as a whole.Provide outstanding customer service to internal and external customers.In addition to the essential job functions described above, all employeeswill perform duties and assist with special projects as requested by management. Required Qualification (Knowledge, Skills, and Abilities) Ability to read, write, and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner. A minimum of 3-5 years of experience in content and online marketing.Proficient in Microsoft Office Suite, Adobe Creative Cloud, and Google Analytics. Salesforce and InDesign a plus. Able to identify and work with print file types.Demonstrated technical and creative writing skills.Concrete understanding of content authoring and delivery principles and how these can be applied at SERVPRO® to drive Sales & Marketing initiatives.Ability to work with a diverse team of individuals with ability to develop, gain interdepartmental consensus, and implement innovative ideas and solutions.Strong organizational, time management, and prioritization skills with the ability to manage multiple projects simultaneously.Excellent team player with the ability to apply innovative ideas and critical thinking to projects within a structured environment.Excellent attention to detail with an eye for design.Strong project management mindset and self-motivation critical.Ability to handle stress, use good judgment, and make sound decisions. Education Bachelor’s Degree or combination of comparable education and experience. Experience working in/with Affiliate, Sales and Marketing Teams. Working Conditions Fast-paced, high pressure office environment.Standard working hours, based on a 40-hour work week.Additional working hours required as needed to complete assignments and projects on schedule.Minimal travel as required for business needs.Occasional weekend and overnight travel for special events and projects. About SERVPROFor more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together.SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.

What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary The Franchise Auditor performs audits of franchise owners from start to finish, from selection of Franchises audited to issuance of audit reports and collection of audit findings. In addition to performing audits of franchises, this position is responsible for reviewing other businesses owned by SERVPRO® franchise owners and personal accounts of SERVPRO® owners. The audits are performed primarily in order to determine if franchises are properly reporting and paying royalties. Auditors will provide recommendations to franchises regarding office procedures and bookkeeping. Major Duties and Responsibilities Review of Franchises to select and schedule audits of those Franchises determined to be at higher risk of incorrectly reporting sales.Complete in-house, resale, and voluntary audits in a timely basis.Review of accounting records, including financial statements, bank statements, and tax returns to determine if transactions are properly recorded.Collect materials needed to complete audits and collection of audit monies due.Correspond with Franchises and their office staffs and accountants regarding:Audit notificationsInformation needed to complete audits.Teaching proper posting of transactions.Issuance of audit reports.Collection of monies due.Verbal and written communication with Franchises, Distributors, other Corporate Departments, including our Legal, Credit, and Accounting Departments, and other parties including Executive Management, as needed during audits. Additional Responsibilities Preparation of status reports detailing audits and preparation of various other reports.Participation in special projects. Required Qualifications Ability to read, write, and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straightforward, and professional manner.Must be able to interact verbally (sometimes in difficult situations) with Franchise owners, franchise office staff, and franchise accountants as well as various Corporate staff.Must be detail oriented.Must be knowledgeable in Word, Excel, and QuickBooks.Ability to adapt to change quickly and multi-task. Several audits are in process at any given time.Must have initiative and perseverance. Must be able to confront and deal with auditees in difficult situations regarding unreported sales. Education Associates degree in Finance, Accounting, or Business-related field required. Working Conditions Standard working hours; based on a 40-hour work week.Additional working hours required as needed to complete assignments and projects on schedule. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.

What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary We are seeking a detail-oriented Communications Editor & Copywriter to join our communications team. The Communications Editor & Copywriter reports to the Director of Communications. In this role, you will play a critical role in ensuring that all written content produced by the company is accurate, engaging, and aligned with our brand voice, messaging and strategy. You will be responsible for editing and proofreading a variety of materials, including corporate communications, training resources, executive and internal documents. You will also be responsible for creating high-quality written content that aligns with our brand voice and messaging, as needed. Your ability to craft compelling copy and refine existing content will be instrumental in supporting our company objectives and enhancing communications throughout our company. Major Duties and Responsibilities Function as editorial subject matter expert for headquartersincluding conducting an editorial review of internal and external content, collateral materials (video, written, and more), and presentations; reviewing and revising content to improve clarity, accuracy, and relevancy; advising and consulting with groups and individuals across the organization; proofing and processing legal approvals as necessary.Review and edit all corporate materials for grammar, punctuation, style, tone, and consistency. This includes but is not limited to press releases, newsletters, intranet content, social media posts, and internal communications.Proofread all documents to ensure they are free from errors and align with the company’s style guide and brand voice.Collaborate with writers, designers, and subject matter experts to create clear, concise, and compelling content that resonates with our target audiences.Maintain and enforce brand guidelines across all content to ensure a cohesive and consistent brand voice and messaging.Manage multiple editing projects simultaneously, prioritizing tasks to meet deadlines and ensure timely delivery of materials.Provide guidance and feedback to internal teams on best practices for writing and content creation. Offer support in developing writing skills across the organization.Work closely with the HR team on their events and initiatives throughout the year Collaborate with communications team, headquarters teammates, and franchise teammates for consistency in the delivery of news and other contentincluding managing the systemwide news feed of the intranet, managing the headquarters news feed, and optimizing calendars and events coordination which will require managing the priority of messages and altering schedules and strategies on short notice due to urgencies.Execute urgent broadcasts and other communications; the ability to multitask and adjust anticipated plans is a mustMaintain the SERVPRO Communications Resource Guide and advise on changes to the Brand Identity Guide and the acronyms listManage and disseminate digests, including but not limited to the Weekly Bulletin Digest, Hubbub recap email digest, and assist with SERVPRO in :60 newsletter Required Qualification (Knowledge, Skills, and Abilities) 3+ years of experience in editing, writing, or content management, corporate or agency experience a plus. Results-oriented, self-motivated, and creative.Proven ability to think strategically; a natural problem-solverExceptional editing and proofreading skills with a strong understanding of grammar, punctuation, and style.Ability to write and edit in various tones and styles, tailored to different audiences and platforms.Strong project management skills with the ability to handle multiple projects and deadlines.Excellent communication skills, both written and verbal.Experience with AP and/or Chicago style.Meticulous attention to detail and a commitment to producing high-quality work.Technologically savvy and willing to learn, adopt, or create new software and processes.Strong team player who works well with others and fosters a positive working environment.Ability to thrive in a fast-paced, dynamic environment with changing priorities.Strong creative thinking skills with a passion for storytelling and content creation.Ability to align content with broader business objectives and brand strategy. Education Bachelor’s degree in English, Journalism, Communications, or a related field which demonstrates the ability to research and write.About SERVPROFor more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together.SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.

What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary This position creates online content for all internal and external web properties as well as coordinating the content team deliverables for publication. The Senior Content Marketing Specialist will be responsible for providing editorial judgment and brand guidance for web content. This position will also provide training and resources for web initiatives and provide web-related customer service as needed. Major Duties and Responsibilities Create new content for all internal and external web properties, ensuring consistency and compliance with brand agency and legal guidelines.Meet with the web marketing, SEO, and SEM teams to ideate and define content goals.Research content and consumer trends to ensure that content is relevant and appealing.Develop content strategies to effectively reach the desired target audience and marketing goals.Create content for a variety of platforms including blogs, websites, communications, and training resources.Proofreading and editing content before publishing.Visual storyteller, creating thought leadership content for conferences and webinar presentations.Manage content calendars and ensure that the content remains consistent across all platforms.Lead coordination with the marketing and writing teams to ensure timely delivery of assignments.Track consumer and content analytics and generating reports and presentations.Keep up to date with content trends, consumer preferences, and advancements in technology.Develop and lead a content marketing process to optimize web properties.Create articles and web content to educate consumers and optimize web pages for better search engine performance.Develop communication plans and implementation strategy surrounding new initiatives.Create website landing pages and other resources as necessary.Manage and coordinate content for Web Marketing Monthly Newsletter.Develop training resources to support Web Marketing product launches and initiatives.Deliver live presentations at convention workshops, area meetings, NFTP, FMC, ServproTV, and other forums.Actively and consistently support all efforts to simplify and enhance the Franchise/customer experience.Support the Franchise community via Web Services emails, phone support, and help desk support tickets.Complete web projects as assigned by the Web Operations Manager. Required Qualifications (Knowledge, Skills, and Abilities) Strong online SEO copywriting, content developing and proofing experience.4 years experience in content marketing: determining editorial requirements, establishing an appropriate narrative, writing and editing business content.4 years experience with content management systems.3 years of experience in search engine optimization (SEO), and SEO tools. Excellent customer service knowledge and experience to provide web. marketing related customer support to internal and external customers.4 years experience strong understanding of marketing and advertising fundamentals preferred.Experience in search engine optimization (SEO) for content marketing and content marketing principles.Coordinate closely with in-house SEO Specialist and SEO agencies to plan and create content to meet business goals. Experience creating original content quickly and efficiently at scale.Experience using content management systems to maintain and disseminate content.Requires flexibility, attention to detail, and ability to get things done quickly.Experience in user testing and A/B testing methods to optimize and apply learning.Excellent written and verbal communication skills using a clear, straight-forward, and professional manner.Creative, diplomatic, cool under pressure, and fantastic interpersonal skills.Self-motivated with the ability to manage complex situations with limited supervision.Experience in customer service to provide web marketing related customer support to internal and external customers.Possess strong organizational and time management skills with excellent attention to detail.Enjoy working in a dynamic and efficient team that can easily shift in a new direction.Experience working with third party vendors to develop standard operating procedures and creative asset workflow.Must be a team player with the confidence to take the lead and guide when necessary.Good technical background and ability to pick up new software and processes quickly.Knowledge of the Company’s industry or previous Franchise experience preferred. Education Bachelor’s Degree in Business, Communications, or related-field is required. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status

What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary The Commercial Accounts Senior Marketing Manager is responsible for developing, implementing, and overseeing B2B marketing strategies and programs that align with SERVPRO’s goals and objectives and drive business growth and enhance brand presence. Major Duties and Responsibilities Develops and executes comprehensive B2B marketing strategy that aligns with SERVPRO’s goals and objectives.Analyzes market trends, customer insights, and competitive landscape to inform marketing strategies and identify new opportunities.Working with the business intelligence team to refresh market data utilized by the business for the commercial vertical.Working with Commercial Accounts leadership to develop and launch Commercial sales programs to the SERVPRO Sales organization.Creates and implements a sales tool kit including a B2B playbook, presentation materials, brochures, client testimonials, and case studies by vertical.Leverages B2B channels with a strong social strategy on LinkedIn and partnering with sales on focused trade show strategies to reach targeted decision-makers in key verticals.Development of a marketing calendar for National Accounts team including key events, social media activities, as well as other marketing related activitiesCreates, manages, monitors and measures performance of marketing campaigns by vertical to generate leads, increase brand awareness, and drive customer engagement and adjusting as necessary to achieve desired outcomes.Collaborates with sales, product, and other cross-functional teams to ensure alignment and maximize the impact of marketing initiatives.Monitors and reports on the performance of marketing campaigns, providing actionable insights to improve effectiveness and ROI. Provides marketing leadership, program development and launching programs at key events including SERVPRO Convention, Trade Shows, Industry Events and Commercial Sales Summit conferences.Develops strategic frameworks that align with the company’s objectives, including market analysis, segment targeting, and executing strategies that maximize ROI.Leads and coordinates multiple projects simultaneously, ensuring timely and successful delivery.Identifies and pursues new business opportunities in a timely fashion.Fosters innovation and creativity in developing unique campaigns and solving problems that will significantly differentiate the brand.Provides strong leadership and guidance to inspire and guide cross-functional teams towards achieving marketing goals.Understands customer needs and behaviors and gathers customer insights to tailor strategies that meet market demands.Utilization of digital marketing tools and platforms for effective marketing management. Required Qualification (Knowledge, Skills, and Abilities) Minimum of 5-10 years of experience in B2B marketing, preferably in a commercial setting developing strategies and comprehensive Marketing programsStrong understanding of digital marketing channels, including email, social media, content marketing, and SEO.Excellent project management and organizational skills, with the ability to manage multiple priorities and meet deadlines.Strong analytical skills with experience in understanding and analyzing market data specific to the Commercial marketplace.Previous experience working in a franchise organization is a plus, cross-functional experience and working in a matrixed environment is desired.Proficiency in marketing automation tools and CRM systems is a plus.Stellar communication skills are essential for conveying ideas and strategies effectively across all levels of the organization and to external stakeholders.The ability to quickly identify and resolve issues is important for maintaining client satisfaction and ensuring the smooth execution of projects.Being adaptable to market changes and new challenges is crucial for staying ahead in a constantly evolving business environment.A robust analytical skill set enables marketing managers to decipher complex data, translate analytics into actionable strategies, and measure the effectiveness of marketing campaigns.Effective time management skills are required to balance multiple priorities and manage time efficiently. Education Bachelor’s degree in Marketing, Business or equivalent work experience. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.

What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary Responsible for national account business development within the commercial space. Key activities include account prospecting, negotiating, and closing agreements/contracts, program development and implementation, reporting, and overall account management to grow the business. Major Duties and Responsibilities Perform regular territory reviews and prioritization around prospects and current accounts to ensure focus on the largest opportunities within your territory.Aggressively target, prospect and secure new commercial client programs. Duties will include developing a robust sales pipeline in Salesforce, securing client meetings, developing programs, successfully negotiating, and closing master service agreements and completing program implementation and rollout to the SERVPRO franchise system. Build and maintain strong relationships with key client decision makers to ensure satisfaction and address any concerns. Develop key account plans, monitor client performance regularly, and lead quarterly business review meetings to develop best strategies for growing client revenue.Continuously review the pipeline business development process, communicate results and activities, track performance results including new client wins, program implementation metrics, leads, jobs, and revenue data, and franchise communication tactics. Present progress and promote the vision of Commercial National Accounts at SERVPRO franchise area meetings. Develop and maintain strong professional relationships with key internal personnel including other Commercial Account Managers, Commercial Large Loss, coordinators, paralegals, accounting, Franchise Business Consultants, and other key departments.Attend National/Regional trade shows, industry networking event participation and client entertaining opportunities as assignedAchieve assigned revenue growth targets based on overall company annual objectives.Prospect, develop, close, and implement assigned annual new commercial client program goal. Increase client requests for SERVPRO services (job leads) through strategic account management, monitored via usage of SERVPRO National Call Center.Take prompt action to identify and pursue new business opportunities.Build and maintain strong client relationships, collaborating with internal teams, and managing client expectations.Adapt to market changes and new challenges, staying ahead in a constantly evolving business environment. Required Qualifications Minimum five years of seasoned relationship-based business development experience required, with a focus on the restoration industry and/or commercial sales.Good understanding of commercial client procurement processes and contracting vehicles and solid knowledge of navigating the commercial sales cycle. Excellent communication, negotiation, and presentation skills; the ability to influence key stakeholders at all levels. Demonstrated ability to thrive in a fast-paced dynamic environment and adapt to changing market conditions, while managing multiple priorities at the same time.Proven experience negotiating legal contracts with proven success at achieving mutually agreeable terms, representing Servpro franchise's best interests.Strong account management skills are necessary to build and maintain client relationships, address client needs, and ensure client satisfaction and retention.Ability to quickly identify and resolve issues is important for maintaining client satisfaction and ensuring the smooth execution of projects.Proficiency in using CRM software and other relevant tools to gather and interpret data is necessary for tracking performance, identifying trends, and making informed decisions. Experience in Salesforce preferred. Microsoft Office proficiency required.Effective time management skills are required to balance multiple priorities and manage time efficiently. Education Bachelor’s Degree (marketing and/or related degree) or equivalent work experience. Working Conditions Location: Headquarters or remote depending on territory.Standard working hours, based on a 40-hour work week, however weekends and nights may be required based on client, trade show, and event meetings and agendas.Additional working hours required as needed to meet deadlines, complete assignments, and projects on schedule.Up to 50% travel as required for business needs. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.

What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary The Director, Customer Care Center, is responsible for providing strategic leadership and oversight for the Customer Care Contact Center functions across all contact channels (phone, email, chat, etc.) and continuous improvement to deliver revenue and profit growth, high levels of customer satisfaction, and service level achievement, while supporting the Company’s strategic initiatives. This leader will support functions such as new customer intake, existing customer support, franchise support, and client support. This role will provide leadership to multiple direct reports including Care Center supervisors, along with overseeing a Care Center team which provides exceptional customer service in a 24/7/365 environment. They will provide leadership that includes strategies, policies, procedures, goals, metrics, and programs for the department. Additionally, this leader will be growth and technology minded figuring out ways to evolve the center into a large, world-class customer care center. You will Oversee a diverse team of professionals responsible for providing exceptional customer service to customers in need of Servpro services, as well as the Servpro franchise community in a variety of ways, including driving performance to an established set of goals, development of strategies, policies, and procedures to optimize the performance and success of the Team.Lead training, coaching, engagement, retention, and recognition initiatives for Customer Care Center Team Members to support organizational growth. Monitor staffing and forecasting for department to determine appropriate resource allocation.Partner with Operations, Marketing, Sales, IT, and other departments to drive innovation in the customer experience and sales channels.Advocate for the customer in all situations, operations, technologies, content, projects, and strategy. Share customer feedback to extended and senior leadership.Develop and manage budget for Customer Care Center. Focus on controlling costs through the management of departmental spending and process efficiency improvements.Perform to operational goals, processes, and Customer Care Center SLAs regarding the performance of the organization to optimize customer satisfaction and the customer experience through efficient and timely issue resolution.Develop a benchmark driving management structure identifying and monitoring key performance indicators. Ensure that performance quality/outcomes, scorecards, and benchmarking activities are in place; collaborate to ensure the operations team utilizes this data to make improvements. Ensure quality standards are benchmarked against industry best practices. You have 7+ years successful experience in contact center management-preferably with property insurance or home services. Franchise experience a plus. Business Process Outsourcing (BPO) services a plus.Leadership experience | Proven ability to coach and develop others, provide feedback and actively listen. Passionate about engaging and developing high performing teams.Collaborative | Works collaboratively with the team and business partners to overcome challenges and achieve shared goals.Advanced data acumen | Tracks, analyzes, and reports performance data, taking action to achieve performance goals and objectives.Excellent Communication Skills | Strong verbal and written communication skills. Ability to deliver professional presentations confidently to all levels of leadership.Proficiency with Microsoft Office products is required.Strategic thinking with tactical execution ability is key. Proven experience defining and driving successful implementation of improvements through both process re-engineering and incorporation of tools and technology.Advanced experience with IVR, workforce management, telephony, and other call center software systems. Familiarity with the emerging contact center technologies and AI desired. Education Bachelor’s degree, from an accredited college or university, in business or another related field. Any suitable combination of education or experience will be considered. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.

What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary Reporting to the Chief Legal Officer, the Director, Associate General Counsel will assist in managing a variety of general corporate legal and risk management tasks with an emphasis on franchise law and major client national account program contract negotiations (insurance carrier national accounts, commercial accounts and governmental accounts). In addition, this position will assist in monitoring and assuring compliance with franchise registration and disclosure laws in the U.S. and Canada and will support the franchise sales and development team to ensure franchise sales compliance. Other duties include enforcing existing contracts, supervising franchise breaches, terminations, and collections. This position will also provide a wide variety of legal services and support and partner with other attorneys and support staff in the legal department. You will Manage and perform client national account program contract review, negotiations and drafting. Primarily insurance carrier national accounts, commercial accounts and governmental account contracts, as well as major corporate contracts.Ensure franchise registrations are updated and filed in a timely manner with each respective state requiring disclosure.Confirm compliance with FDD requirements adhered to and updated FDD prepared and ready for distribution by March 31st of each year.Verify in-house materials and training explaining franchise disclosure laws, requirements and changes thereto are kept current on an on-going basis.Validate compliance with franchise legal and regulatory matters, including state relationship laws.Ensure compliance with all disclosure and timing requirements.Monitor licensing of new franchises and franchise license agreement changes.Assist in preparation of franchise documents, working with the franchise development division and legal department personnel.Draft and/or review all other agreements and legal documents, as required, or requested. You have Law degree and license in the State of Tennessee or covered under current state license reciprocity.Ability to read, write, and speak the English language proficiently.Minimum of five years franchise law experience with a law firm or in-house legal department.Experience preparing franchise disclosure documents, state registrations and renewals, modifying franchise documents, developing agreements and vendor/ supplier agreements, enforcement of system standards, defaults and terminations, as well as traditional and alternative dispute resolution.Experience with negotiations of national accounts contracts with large commercial or insurance carrier parties. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.

What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary The Audit Intern will provide direct support to team members in their performance of Franchise Audits. In addition to support, this position will conduct audit research and assist with special projects. The Audit Intern will gain valuable insights into the performance of Franchise Audits, as well as the financial system and process of Servpro Franchises. Major Duties and Responsibilities Drafting Audit correspondence on behalf of the audit staffPerforming preliminary review of audit materials submitted by Franchise ownersRequesting additional materials as neededPreparing preliminary summary of audit findings for audit staffMaintaining internal status tracking for audit processReviewing Royalty Revisions submitted by Franchise ownersSupporting audit manager with special projects for audit department. Required Qualification (Knowledge, Skills, and Abilities) Proficient in MS Office (especially Excel)Keen attention to detail and dependableStrong verbal and written communication skillsAbility to understand and interpret legal documents such as franchise license agreements.Strong project management and time management skillsQuickBooks or other equivalent accounting software knowledge, considered a plus Related Work Experience Experience in a role that requires time and project managementExperience in a role that requires attention to detail and strong communication skills Education Actively pursuing an Associate’s or Bachelor’s degree in Accounting, Finance, or business related area.At least a 3.0 GPA About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.

What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary Reporting to the CFO, this is a key senior leadership role within the organization and plays a critical role in the execution of our company strategy. This role will oversee forecasting and analyses used for critical decision making throughout the organization. This position requires a strategic thinker with extensive experience in FP&A and a solid understanding of financial systems, modeling, forecasting and M&A strategies. This role is primarily focused on driving financial performance, optimizing budgeting processes, and providing valuable insights to support decision making at both operational and strategic levels. The Vice President of Finance will be responsible for cultivating and maintaining strong relationships with both internal customers as well as Blackstone. Major Duties and Responsibilities Financial Planning and Analysis Lead the development, implementation, and monitoring of financial planning processes, including annual budgets, forecasts, and long-term financial plans.Conduct variance analysis to identify key drivers impacting financial performance and provide actionable recommendations to improve outcomes.Develop and maintain sophisticated financial models to support decision-making and scenario planning.Collaborate cross-functionally to gather relevant data and insights to enhance the accuracy and effectiveness of financial information. Business Insights and Strategic Decision Support Partner with senior leadership to provide financial insights and analysis to support strategic initiatives, investments, and business decisions.Partner with senior leadership to develop and execute our M&A strategy. Ensure we are pursuing the right opportunities that allow us to achieve long term growth.Assess the financial implications of potential opportunities, risks, and challenges, and recommend appropriate courses of action.Conduct ad-hoc analysis to address specific business questions or concerns raised by stakeholders.Stay abreast of industry trends, competitive dynamics, and economic factors that may impact the organization's financial performance. Performance Measurement and Reporting Establish key performance indicators (KPIs) and benchmarks to evaluate business performance and monitor progress against financial objectives.Continuously assess financial performance, monitoring variances, and offering timely, data-driven insights for decision making.Lead a high-performing finance team, providing mentorship and guidance.Prepare and deliver timely, accurate, and insightful financial reports and presentations for senior management and board meetings.Identify opportunities for process improvements and automation to enhance the efficiency and effectiveness of financial reporting. Compliance and Integrity of Financial Information Manage data strategy team to ensure “one version of the truth” and easy access to data by all stakeholders.Ensure Accounting and Finance team meet all deadlines for compliance Team Leadership and Development Providing leadership, direction, and management of the finance team fostering a culture of continuous improvement, collaboration, empowerment, accountability, and continuous learning.Set clear performance expectations and goals for team members and conduct regular performance evaluations and career development discussions.Encourage knowledge sharing and cross-training to ensure a high performing and resilient finance teams. Qualifications: Bachelor's degree in Finance, Accounting, and Business management is a must. MBA preferred.Advanced proficiency in financial modeling, Excel, and other analytical tools; managerial accounting experience; accounting/financial system experience; analytical, problem-solving, and critical thinking skills.5+ years of experience in a role related to M&A, deal origination, or business development. Previous experience at a Private Equity Firm is preferred. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.