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Professional Jobs
Full Time
4/1/2025
Cookeville, TN 38501
(17.4 miles)
$3,000 Sign On BonusSalary$50000.00 - $62000.00 / year*Based on Licensure, experience, and educationSchedule Monday-Thursday (10 hour shifts), 2 shifts until 8pm est, 2 shifts until 6pm est, Schedule: Monday & Tuesday 10a-8p, Wednesday & Thursday 9a-7p Groups Recover Together is an outpatient addiction medicine provider that delivers comprehensive outpatient treatment for opioid addiction. Based on the principle that recovery is tied to aspects of life that are beyond the reach of an office visit, our care model includes three core modalities that are proven to help individuals get their lives back on track -- medication, weekly group therapy, and care navigation. We pride ourselves in providing high quality clinical treatment and team-based support needed to build a life worth living sober. Responsibilities At Groups Recover Together, Counselors are the lifeblood of our organization.If group therapy is your passion, this role is for you. As a Counselor, this will be your main focus. Here at Groups we challenge the industry standards. You won't be expected to handle every component of care for your members on your own. Along with having the opportunity to be a part of the transformation in the lives of each of our members, as a Counselor, you are central to a cross-functional care team that includes prescribers, care navigators, peer recovery coaches, and office managers. The team works together in service to our members -- delivering a holistic clinical model based on the belief that counseling, medication and community are the foundation for achieving sustained recovery. Some of the key responsibilities of this role include, but are not limited to:Lead the treatment team and be the expert on addiction and recovery, coordinating decisions about the member's treatment. Manage a schedule and caseload that supports the needs of the office and region and further develops your clinical skill set.Collaborate with other team members as it relates to the clinical service model. Lead multiple 1 hour group therapy sessions that build recovery skills and foster community by utilizing our outlined curriculum.Document members' progress, using outcome measures (Core Milestones) and client feedback (NPS scores).Proactively engage in community relations activities Distribute brochures and written materials to community stakeholders promoting Groups and its missionAttend and participate in community meetings related to substance abuse and addiction topicsWe offer many benefits for our team members. Here are a few that you'll enjoy in this role:No required 1:1's, no intakes, and autonomy to lead groups using your expertise as a counselor.A healthy work-life balance with flexible scheduling - our team will work with you to determine an ideal clinical schedule that fits in with your life and our members. Competitive salary with a generous paid time off package.Robust benefit offering that includes health, vision, dental, 401k with matching contribution, HSA, FSA and paid parental leave. Investment in your professional development with paid time off for training and an annual stipend to offset the cost of continued education.A clear career path based on merit. Groups is committed to giving counselors the tools that they need to advance within the organization, if desired. Qualifications Active or currently under supervision to obtain the following credentials: MFT, LMFT, LPC, LPC-MHSP, LMSW, LCSW, LADAC level 1 & 2, LSPE, Licensed Psychologist/Psy.D. RN & LPN also acceptable with experience leading therapeutic groups & supporting documentation.Compassion, collaboration, commitment to quality care, and an investment in member success.Ability to work 2-3 evenings per week up to 9pm as needed.Other preferred backgrounds, experience, and skills include: mental health, social work, substance use disorder treatment, therapy, human services, social services, medication assisted treatment or MAT.
Full Time
3/26/2025
Crossville, TN 38555
(34.2 miles)
We. Are. OneStaff. Medical. An independently-owned, nationally-recognized and amazingly awesome staffing firm ready to work for you! A work ethic forged in the Midwest, we are here to stand by your side and help you find your dream assignment anywhere in this great country. We want the same like-minded, awesome candidates to travel with us. Be bold. Enjoy work again. Let us help. THE POSITION: A physical therapist will examine a patient and focus on creating a recovery plan. They focus on treatments that reduce the need for surgery and prescriptive drugs. A physical therapist uses a combination of exercises, stretches, hands-on techniques and equipment to restore function or relieve pain. *Weekly amount stated in the job postings is scaled based on estimated hourly wages and potential stipends available for the location of the assignment. Hourly wages are based on various factors including but not limited to: experience, demand, availability, location, etc. Please contact one of our amazing OneStaff Recruiting Specialists for more details. **Equal Opportunity Employer** BENEFITS: Insurance We provide group benefits for Health, Dental, Vision, Life, Short Term Disability, Long Term Disability, Accident, Critical Illness, and Identity Theft Protection. 401K You are eligible to enroll 1st of the month following hire date. We match 100% of your first 3% of deferrals and an additional 50% of the next 2% you contribute. Employee Assistance Program Free to all employees who’d like information on personal issues: Education, Dependent Care, Care Giving, Legal, Financial, Lifestyle & Fitness Management, Working Smarter.
Full Time
4/1/2025
Cookeville, TN 38501
(17.4 miles)
Interested in making a positive impact You’ve come to the right place. At Fusion Medical Staffing, our goal is to improve the lives of everyone we touch, and we’re always looking for people like you to join our mission.And making a difference isn’t the only perk of traveling with us. Start your medical travel career with Fusion Medical Staffing and gain access to competitive pay packages, comprehensive benefits, corporate discounts and perks, a clinical team to support you along your journey, and a recruiter determined to help you succeed. We’ve got your back so you can focus on what you do best: helping others._______________________________________________________Physical Therapist - Allied Health Position: Physical Therapist Specialty: Allied Health 13 week Allied Health Physical Therapist travel assignment Client in Cookeville, TN is looking for a Allied Health Physical Therapist to help them out for 13 weeks. At Fusion Medical, we truly believe that as people taking care of people, together we can do anything. Benefits Include: Paid Time Off (PTO) after 1560 hours Highly competitive pay Best in the industry Medical, Dental, and Vision Short term disability 401(k) Aggressive Refer-a-friend Bonus Program Your recruiter is available 24-7 Reimbursement for licensure and CEU’s Qualifications/Requirements: One to three years experience as a Physical Therapist preferred Other certifications may be required for this position Critical thinking, service excellence and good interpersonal communication skills, ability to read/comprehend written instructions, ability to follow verbal instructions, PC skills Physical Abilities: Remain in a stationary position, move about, move equipment (50-100lbs), pushing, pulling, bending. The following is a summary of the major job duties of this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Communicates and collaborates with physicians and other health team members. Provides and coordinates patient care with other health team members. Monitors patients' responses to interventions and reports outcomes. Administers medications as ordered with appropriate documentation. Monitor and evaluates patients before, during, and post procedure depending on unit. Shares on-call responsibilities with a 30-minute response time if required. Maintains cleanliness of rooms and adequate stock of supplies. Transports patients as needed. Performs other duties as assigned. Required Essential Skills: Interpersonal Skills - to work effectively with a variety of personnel (professional and ancillary) to present a positive attitude and a professional appearance. Technical/Motor Skills - Ability to grasp, fine manipulation, pushing/pulling and able to move about when assisting with procedures and/or using department equipment. Mental Requirements - Must be able to cope with frequent contact with the general public, customers, and meeting deadlines under pressure. Must be able to work under close supervision occasionally as well as working without assistance from other personnel. Must be able to contend with irregular activity schedules occasionally and continuous concentration to detail. Sensory - Visual acuity, ability to effectively communicate **Fusion is an EOE/E-Verify Employer #pb10**
Full Time
3/25/2025
Livingston, TN 38570
(0.3 miles)
SonderMind is a leading mental health care platform revolutionizing therapy services. We are seeking compassionate and highly skilled licensed mental health therapists to join our expanding network. As a SonderMind therapist, you will have the opportunity to meaningfully impact the lives of individuals seeking therapy while enjoying the flexibility and support of our innovative platform. Our therapists are committed to delivering best-in-class care to all individuals by focusing on high-quality clinical outcomes – and finding new ways to use data to help people get better. At SonderMind, we enable clinicians to thrive. Benefits of Joining SonderMind: Flexibility: Enjoy the freedom to set your own working hours and maintain a healthy work-life balance* Coming Soon! Free and stress-free credentialing with major insurers:We have streamlined the credentialing process and handle all the hard stuff for you so that you can expand your practice by accepting insurance from major payors in your state in weeks, not months.*Coming Soon! Exclusive Insurance Payor Access:Only SonderMind provides complimentary credentialing for both traditional Medicare and Medicare Advantage plans, including Humana and United Healthcare.Clinical Autonomy: SonderMind values your clinical expertise and empowers you to make informed decisions about treatment approachesSupportive Community:Access a network of like-minded therapists, dedicated support from our platform, and ongoing opportunities for collaboration and growthGuaranteed Pay:We handle all the billing for you and guarantee pay bi-weekly for completed sessions-including no-showsThoughtful client matching and dedicated coaches to grow your practice:We help you get paired with individuals who are ideal clinical matches so that you can control and personalize your caseload, and a dedicated coach to help you help your clients, no matter what your specialty, from pediatric to geriatric mental health, trauma, anxiety or addiction, we help you help othersProfessional Development:SonderMind is committed to helping therapists grow professionally, offering ongoing training and resources to enhance skillsAbsolutely no fees or membership charges: We don’t charge you to deliver care, and all of the features, access, tools, and resources you get come free of charge Requirements: Master's degree or higher in counseling, psychology, social work, or a related field.Must be fully licensed by the State Board to provide therapy independently and without supervision (e.g., LPC, LCSW, LMFT, LMHC, LCPC, LCSW-C, LISW, or LP). Pay: $72-$99 per hour. Pay rates vary based on the provider license type, session location, and session types.
Full Time
3/25/2025
Carthage, TN 37030
(35.9 miles)
Location: Carthage Employment Status: Hourly Full-Time Function: EngineeringInternal Candidate Eligibility Criteria: 1. Is a Lincoln Electric employee with at least 1 year of service 2. Is NOT on an active Performance Improvement Plan (PIP) Job ResponsibilitiesThis position is an entry level position & performs work on-site in Carthage, TN. Hours are 1st shift Monday - Friday with flexibility. Visa Sponsorship is not available for this position at this time.Summary of the Position The Entry Level Design Engineer is responsible for preparing fixtures designs, tooling designs, and detailed working diagrams of machinery and mechanical devices. As well as, providing dimensions, fastening methods, and other engineering information. Key Deliverables Must be able to create fixture designs and drawings using SolidWorksKey Accountability MetricsCompletion Rate % for all new products, ECN changes, and improvement initiativesKey Responsibilities/Essential FunctionsDevelop detailed design drawings and specifications for mechanical equipment, dies/tools, and controls, according to engineering sketches and design proposalsLay out and draw schematic, orthographic, or angle views to depict functional relationships of components, assemblies, systems, and machinesReview and analyze specifications, sketches, engineering drawings, ideas, and related design data to determine factors affecting component designsDevelop and design detailed specifications for components or machinery, using computer-assisted equipmentJob RequirementsEducation and/or Experience Preferred: Engineering DegreeTechnical School GraduateAutoCAD experience is a plusCore Competency Strong Knowledge of Solid WorksAbility to read, blueprints and diagramsKnowledge of manual Mill and Lathe equipment Takes OwnershipIs a Team PlayerAchieves Quality ResultsLanguage SkillsMathematical Skills Lincoln Electric is an Equal Opportunity Employer. We are committed to promoting equal employment opportunity for applicants, without regard to their race, color, national origin, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation), sexual orientation, gender identity, age, veteran status, disability, genetic information, and any other category protected by federal, state, or local law.
Full Time
4/5/2025
Red Boiling Springs, TN 37150
(29.6 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Summary The Franchise Business Consultant (FBC) provides consultation services and support to assigned franchisees in the Five Critical Outcome areas of customer service, revenue growth, profitability, management growth, and staff development. Franchise Business Consultants actively seek to establish, train, advise, and develop franchisees in accordance with SERVPRO's policies, bulletins, manuals, and standards. The Franchise Business Consultant creates positive working relationships which develop and promote high franchisee morale and business performance within the assigned sub region. You will Prepare and complete one-on-one visitation in franchise offices, complete virtual training sessions, hold area meetings within the sub-region, and complete conference calls regularly to provide training in the area of the Five Critical Outcomes. These coaching and development sessions will be documented using Salesforce and measured with franchise Key Performance Metrics (KPM)Customer Service: As an industry leader in customer service, FBCs must actively and consistently support all efforts to simplify and enhance the franchise/customer experience, monitor franchise performance through KPMs and coach for improvement.Revenue Growth: Successfully access franchise operations to provide advice and targeted training on a continual basis to maintain SERVPRO’s continued track record of competitive performance. Actively engage franchises in annual strategic planning efforts and regular goal-setting practices to assist with a successful growth strategy including marketing development and service line growth.Profitability: Assist franchises with reviewing financial Key Performance Metrics regularly to enable franchise growth. This will include break-even, financial trend and cashflow analysis to provide guidance for franchise owners to achieve and maintain profit target expectations. Utilize financial data to analyze key metrics while planning immediate and long-term goals.Management Development: Provide assistance and consultation regarding improving owners’ skill sets in coaching, mentoring, accountability, management, and management development. Assist each owner with utilizing the available SERVPRO support tools to enable training and development of their management team.Staff Development: Provide and ensure each franchise utilizes the available resources to properly train their staff to assist with customer service, revenue growth, and profitability. Assist each assigned owner by monitoring their employees’ developmental processes as needed. Additional Responsibilities Keep Regional Director of Operations informed and provide weekly production updates.Document franchise consultation activities within Salesforce.Remain current on new technology as it relates to cleaning and restoration best practices.Conduct regular meetings to provide system updates, instructional training, and gather feedback with large groups of franchise owners.Assist with onboarding and development of franchise owners, inclusive of resales, new sales, and/or territory expansions.Adapt to franchise needs, based on assessment, and provide prescriptive training and resources to help and guide each franchise operation with customized training. This may be project-based or recurring.Answer general business operation and development questions.Control and manage individual expense reports in accordance with company travel policy.Maximize revenues and document the individual plan to improve each franchise.Help franchise owners by engaging in inter-office collaboration and mentorship.Utilize effective time management and operate with integrity to promote, advocate, educate and train in regard to the SERVPRO® Brand.Engage in completing company initiatives and assigned tasks in a timely and efficient manner.Provide headquarters with franchise feedback and support other SERVPRO® divisions as needed. You have Minimum of five (5) years as a consultant for franchise system OR ten (10) years as a successful business ownerEnglish language fluency required.Ability to communicate complex ideas effectively, both verbally and in writing, with people at all levels of the organization in a clear and professional manner.Must have "the Passion to Serve" franchisees through consultative skills.Ability to present and speak professionally to large groups.Proficiency in Microsoft Office including the use of Microsoft Word, Outlook, Teams, Excel, and PowerPoint.A thorough understanding of the SERVPRO® Operating System.A thorough understanding of SERVPRO® Stages of Development.An understanding of financial statements, QuickBooks® Online, and general business practices.A complete understanding of training venues, resources, and programs.Proper representation of the company and etiquette while representing Servpro Industries, LLC, is vital. SERVPRO® must maintain our status as the most professional company in our industry.Professional positive attitude for franchisees, team members, and colleagues is essential.Proven competence in the areas of leadership and academics.Ability to work collaboratively with others and fully engage is special projects.Ongoing effort to increase knowledge of our industry and support of the brand. Education College degree and/or appropriate work experience which may include prior business ownership, consulting experience, or mid-level or higher management accountability.Ability to complete Institute of Inspection Cleaning and Restoration (IICRC), Water Restoration Technician (WRT), and Applied Structural Drying (ASD) is required within first year of employment (Testing and renewal fees not reimbursed by SERVPRO®).Successful passing grade of company provided IICRC, WRT, and ASD testing is also acceptable. Working Conditions Must be physically able to travel independently.Up to 50 percent travel is expected.Business operations Monday through Friday, and weekends, as necessary. Weekend travel as directed by Division Director or Field Consulting Manager.Maintain a valid Driver's License.Maintain a credit card for reimbursable travel expenses. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Full Time
4/5/2025
Fairfield Glade, TN 38558
(34.2 miles)
We Put the World on VacationTravel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.Job SummaryIn person marketing with prospective and/or current owners within our resorts. Schedules guests to meet with a representative for a presentation.Essential Job ResponsibilitiesServe as a positive and professional brand ambassador for Wyndham DestinationsPartner with the resort staff to receive arrival sheets of guests checking inGreet, present, and incentivize prospective customers to attend a sales-preview tourScreen and qualify potential customers based on company guidelinesMake sales-tour reservations and collect required depositsResponsibilities include, but are not limited to:Greet, present and incentivize prospective customers to attend a sales presentation in accordance with all company policies, compliance standards and regulatory requirements while maintaining minimum performance goals (80% time)Attend all scheduled training sessions, department meetings, keep current on marketing information and materials, keep current on industry trends, and set and review performance goals weekly, monthly and annually. (20%)Travel RequirementsNo travel required outside of the home site’s areaMinimum Requirements and QualificationsSales and/or marketing experience is preferred, not required. Must maintain production standards.EducationHigh School Diploma or equivalent is required.Training requirements NoneKnowledge and skills Clear and concise written and verbal communication skills. Ability to work in a team environment within a shared space.Technical SkillsProficient in MS Excel, MS Word, general computer skills and smart devices.Job experience 1 to 3 years of sales and/or marketing experience is preferred, not required.Experience equivalent to the education requirement may be accepted in lieu of the education requirement.How You'll Be Rewarded:We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off. MedicalDentalVisionFlexible spending accountsLife and accident coverageDisabilityDepending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)Wish day paid time to volunteer at an approved organization of your choice401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)Legal and identify theft planVoluntary income protection benefitsWellness program (subject to provider availability)Employee Assistance ProgramWhere Memories Start with YouHospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.
Full Time
4/4/2025
Livingston, TN 38570
(0.3 miles)
Are you aGeneral Dentistlooking for an exciting career move with unparalleled support Make the leap toAustralia, where you'll enjoy a thriving dental career, work-life balance, and a lifestyle that blends professional growth with adventure!As aGeneral Dentist, you will be responsible for providing high-quality dental care to patients, ensuring excellent patient experiences, and contributing to the overall success of the practice. Your key responsibilities include: Conductingdiagnostic assessments, treatment planning, and providing general dentistry services, including fillings, root canals, extractions, and cosmetic procedures. Educating patients onoral hygieneand preventive care. Working collaboratively withdental assistants, hygienists, and support staffto deliver exceptional care. Maintaining accurate patient records and adhering toAustralian dental regulations and best practices. Staying up-to-date withadvancements in dentistrythrough professional development and trainingAll you need:A sense of adventure.Flexibility: While we try hard not to change plans, sometimes things are out of our control, and we do need to make last-minute changes.You will need to apply and secure your AHPRA Dental Registration.Secure a working holiday visa.Secure professional indemnity insurance and travel or private health insurance.Set up a bank account and superannuation fund and secure a Tax File Number.The best part about it is we can help you along the way and provide advice and support.And if you fall in love with Australia (which we're sure you will), we're here to help you extend your stay or work towards securing permanent residency.Imagine combining your passion for dentistry with unforgettable experiences exploring iconic landmarks, pristine beaches, and vibrant cities. It's not just a job; it's a life-changing adventure!Are you ready to embark on an incredible journey Down Under Abano Healthcare is looking for Dentists with 1 to 4 years of experience who dream of working abroad and exploring the beauty of Australia!The Abano team will take the stress and challenges out of organising your gap year abroad. With 130 practices in Australia and the same in New Zealand, we guarantee you will have a great time working and playing in some amazing places.Here's what we offer:A Return flight to home countryA 12-month work contract for 38 hours a week.A salary starting from AUD $130,000 base salary.Opportunity to work in 2 to 4 locations across Australia (3 to 6 months). We will help you build an itinerary that ticks off some of the places you want to visit.Domestic flights to and from assignments paid for.Accommodation in non-metro locations sourced and paid for.Where public transport is not great we will help with a car hire.4 weeks paid annual leave.$2,500 towards accom and flights for you last week of holidays in Australia.Access to our education portal.Access to all our partner discounts.At Abano Healthcare, we are committed to driving positive change and excellence within the healthcare industry. We were impressed by your LinkedIn profile and believe you have the experience we seek for this role. I would be delighted to connect further, discuss this opportunity, and introduce you to our Finance Leadership team for an interview if you are interested.Apply Today and be a part of a team that values innovation, collaboration, and excellence in healthcare.Abano Healthcareis the largest Dental Support Organisation in Australia and New Zealand with over 120 practices across Australia through our 1300 Smiles and Maven Dental Brands. We are committed to providing high-quality dental care to communities across Australia.
Full Time
3/30/2025
Albany, KY 42602
(25.8 miles)
SonderMind is a leading mental health care platform that is revolutionizing therapy services. We seek compassionate and highly skilled licensed mental health therapists to join our expanding network. As a SonderMind counselor, you will have the opportunity to make a meaningful impact on the lives of individuals seeking therapy while enjoying the flexibility and support of our innovative platform. Our therapists are committed to delivering best-in-class care to all individuals by focusing on high-quality clinical outcomes – and finding new ways to use data to help people get better. At SonderMind, we enable clinicians to thrive. Benefits of Joining SonderMind: Flexibility: Enjoy the freedom to set your own working hours and maintain a healthy work-life balanceFree and stress-free credentialing with major insurers:We have streamlined the credentialing process and handle all the hard stuff for you so that you can expand your practice by accepting insurance from major payors in your state in weeks, not monthsExclusive Insurance Payor Access:Only SonderMind provides complimentary credentialing for both traditional Medicare and Medicare Advantage plans, including Humana and United Healthcare.Clinical Autonomy: SonderMind values your clinical expertise and empowers you to make informed decisions about treatment approachesSupportive Community:Access a network of like-minded therapists, dedicated support from our platform, and ongoing opportunities for collaboration and growthGuaranteed Pay:We handle all the billing for you and guarantee pay bi-weekly for completed sessions-including no-showsThoughtful client matching and dedicated coaches to grow your practice:We help you get paired with individuals who are ideal clinical matches so that you can control and personalize your caseload, and a dedicated coach to help you help your clients, no matter what your specialty, from pediatric to geriatric mental health, trauma, anxiety or addiction, we help you help othersProfessional Development:SonderMind is committed to helping therapists grow professionally, offering ongoing training and resources to enhance skillsAbsolutely no fees or membership charges: We don’t charge you to deliver care, and all of the features, access, tools, and resources you get come free of charge Requirements: Master's degree or higher in counseling, psychology, social work, or a related field.Must be fully licensed by the State Board to provide therapy independently and without supervision (e.g., LPCC, LCSW, LMFT, or LP). Job Types: Full-time, Part-time, Contract Pay: $90.00 - $113.00 per hour Benefits: Flexible scheduleProfessional development assistance Schedule: Choose your own hours Work setting: Private practiceRemoteTelehealth Education: Master's (Required) License/Certification: LCSW, LMFT, LPCC, or LP license in KY (Required) Work Location: Remote
Full Time
4/4/2025
Red Boiling Springs, TN 37150
(29.6 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary At SERVPRO we pride ourselves on our Mission to make it “Like it Never Happened” for our customers. We have a wonderful group of dedicated professionals in our office and as the Director of Treasury, Credit and Risk Management you would be responsible for cash and treasury management, debt reporting, credit, collections and enterprise risk management. You will Manage and supervise the Treasury and Credit departments.Daily cash management and bank reconciliations.Cash flow forecast and daily / weekly / monthly cash management.Report production related to the company debt – monthly management certificates, quarterly noteholders reports and other ancillary reporting associated with the whole business securitization.Management of the banking relationships for the company.Support annual audits by providing information and responses to auditors.Recommend and support the execution of financing and working capital improvement plans.Partner with various teams to optimize the global banking and cash management.Prepare presentations for executives, lenders, rating agencies, etc.Support M&A, Capital Investment, and other corporate initiatives.Support special projects and other duties as assigned.Coordinate with operations team and the warehouse on extending credit.Work with National Accounts, Managed Accounts and other Headquarters departments to facilitate billings, collections and franchise reimbursements.Responsible for enterprise risk management, all corporate insurance and broker relationships.Manage the annual insurance renewals and managing the associated brokers.Prepare special reports by collecting, analyzing, and summarizing information and trends.Motivate and maintain a well-trained and cohesive staff of trained professionals.Actively protect the company from any fraud, loss or credit risk. You have Minimum of 5 years of progressive, related work experience.Bachelor’s degree in business required. Certified Treasury Professional (CTP) preferred. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Full Time
4/4/2025
Red Boiling Springs, TN 37150
(29.6 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary The Director of Quality Engineering will lead the quality engineering competency within our organization. This role is pivotal in standardizing our approach to testing, automation, test data management, and governance. This person will play a critical role in ensuring the highest quality standards are met across all software development projects, driving innovation and continuous improvement in our engineering practices. This role will also involve strategic planning and collaboration with cross-functional teams to integrate quality engineering practices into all stages of the software development lifecycle. The Director will be responsible for defining and tracking key performance indicators to measure the effectiveness of testing efforts and providing regular updates to stakeholders. Additionally, the Director will lead and manage the quality engineering team, fostering a culture of learning and continuous improvement. You will Lead the design, development, and implementation of a comprehensive quality engineering competency for the organization.Standardize testing methodologies, automation frameworks, test data management, and governance processes across the organization.Overseeing all aspects of quality assurance, ensuring that testing activities adhere to established standards, procedures, and methodologies.Identify, assess, and prioritize risks and develop mitigation strategies to address them.Collaborate with cross-functional teams to ensure quality engineering practices are integrated into all stages of the software development lifecycle.Define and track key performance indicators to measure the effectiveness of testing efforts and provide regular updates to stakeholders.Leading and managing the team, including hiring, training, mentoring, and performance evaluation of team members.Stay current with industry trends and best practices in quality engineering and incorporate them into the organization's processes.Drive continuous improvement initiatives to enhance the quality and efficiency of our engineering practices.Establish processes for defect tracking, reporting, and resolution.Facilitate knowledge sharing and best practice awareness across the organization to promote a culture of learning and continuous improvement. You have Bachelor's degree in Computer Science, Engineering, or a related field; advanced degree preferred.Minimum of 10 years of experience in quality engineering, with a focus on testing, automation, test data management, and governance.Proven experience in leading the implementation of quality engineering competencies.Strong understanding of software development methodologies and quality assurance processes.Excellent leadership, communication, and interpersonal skills.Ability to work effectively in a fast-paced, dynamic environment.Strong analytical and problem-solving skills.Experience with modern testing tools and frameworks. Education Bachelor’s degree Computer Science, Engineering, or a related field preferred or equivalent work experience in Information Technology or Business-related field About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Full Time
4/4/2025
Red Boiling Springs, TN 37150
(29.6 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary The DevSecOps Engineer is responsible for designing, implementing, and maintaining a robust CI/CD and Security Automation pipeline. This role involves leveraging technologies such as GitLab, Kubernetes, AWS, and other essential components to ensure seamless deployment and security integration. The DevSecOps Engineer works closely with DevSecOps manager, development, operations, and security teams to align IT strategy with business objectives, driving best practices and innovation in deployment, infrastructure-as-code, and security automation. You will CI/CD Pipeline Management: Design, implement, and manage continuous integration and continuous deployment (CI/CD) pipelines using GitLab and IAC tooling.Container Orchestration: Deploy and manage containerized applications using Kubernetes.Cloud Infrastructure: Utilize AWS services to build and maintain scalable and secure infrastructure.Security Automation: Integrate security practices into the CI/CD pipeline, ensuring automated security checks and compliance.Monitoring and Logging: Implement monitoring and logging solutions to ensure system reliability and performance.Capacity and Spend Management: Monitor and manage the capacity and cost of cloud infrastructure and services. Optimize resource utilization to ensure cost-effective operations while maintaining performance and scalability.Disaster Recovery: Participate in design and deliver capabilities in the pipeline to meet need for resilient, robust, and recoverable workloads.Collaboration: Work closely with development, operations, and security teams to ensure seamless integration and delivery.Incident Management: Respond to and resolve incidents related to the deployment pipeline and infrastructure.Documentation: Maintain comprehensive documentation of the deployment pipeline, security practices, and infrastructure.Professional Behaviors: Foster an innovative, collaborative, and inclusive team-oriented work environment. Communicate in an efficient, sustainable, agile, and adaptable manner. Exemplify the SERVPRO core values.Complete other duties and functions as requested by leadership. You have Ability to read, write, and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner.3 Years experience with core DevSecOps Tools and Techniques: CI/CD (Continuous Integration/Deployment) tools, such as Gitlab CI/CDCloud provisioning and management tools, such as Cloud Formation and Terraformconfiguration management tools, such as Octopuscontainerization technologies, such as KubernetesStatic Application Security TestingDynamic Application Security TestingExperience building and deploying cloud solutions using Amazon AWS platforms.Experience using IAM to create and manage AWS users and groups, and use permissions to allow and deny access to AWS resources.Developer background, coordinating with development teams and understanding deployment technologies.Strong experience in programmatically configuring services for cloud and on-premise deployments.Strong understanding of application and data security for cloud applications.Experience deploying and supporting an AWS based cloud solutions using EC2, ELB, VPC, Glacier, API Gateway, IAM, CloudFormation, Fargate, SNS\SQS, S3, RDS, CloudWatch, Elasticsearch and Gitlab.Advanced knowledge of the Microsoft development environment. Education Bachelor’s degree preferred or equivalent work experience in Information Technology. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Full Time
4/4/2025
Red Boiling Springs, TN 37150
(29.6 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary You will manage a complex Select National Account (“SNA”) and Commercial Account contracts process, as well as the Request for Proposal (“RFP”) process that includes working with attorneys, internal and external business personnel. You may also assist with other types of contracts and respond to requests for non-disclosure (“NDA”) agreements. You will be the administrator for the contract management database and will be the primary point of contact for internal users of the database. You will maintain accurate and up-to-date information in the database for each SNA, Commercial Account, RFP, NDA or other agreement submitted to the Legal Department for review. You will provide weekly SNA, Commercial Account and RFP status reports to the President, Chief Legal Officer and Deputy General Counsel. In addition, you will maintain all Servpro form agreements and checklists for SNAs, Commercial Accounts and RFPs and revise as requested by the President, Chief Legal Officer or Deputy General Counsel. In addition, you will complete special projects and support the Legal Department’s key initiatives and Strategic Plan. Major Duties and Responsibilities SNA, Commercial Account, RFP and NDA contract management, including scheduling and attending meetings, preparing meeting minutes, managing contract negotiation and contract revision process, redline edits, weekly status reports, monthly and quarterly reports.Administrator / point of contact for the contract management database.Administrative and customer service support for assigned tasks and goals. Complete special projects as assigned, within the required timeframe.General department administrative duties, including answering calls and emails from internal and external clients or customers.Maintain daytimer and Outlook tasks. Required Qualifications Ability to read, write, and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner.Minimum of five (5) years’ paralegal/contract and office/administrative experience. Must be proficient with Microsoft Office, Excel and PowerPoint. Type a minimum of 60 words per minute. Experience using Lexis for legal research.Ability to manage a major contract process involving core clients, several internal departments and tight deadlines. Ability to understand general contract terms and conditions.Written and presentation skills, basic math, decision-making ability, administrative/organizational skills, must be able to effectively multi-task and work in a fast-paced environment.Training and experience should include: managing a complex and critical contract process, preparing general contract terms and conditions, written and presentation skills, decision-making, administrative/organizational skills and basic math skills. Education High School diploma and a minimum of 2 years of college, including Paralegal Certification. Working Conditions Fast-paced, high pressure office environment.Standard working hours, based on a 40 hour work week.Additional working hours required as needed to complete testing assignments and projects on schedule.Minimal travel as required for business needs. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Full Time
4/4/2025
Red Boiling Springs, TN 37150
(29.6 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary The Director of Software Engineering is responsible for delivering software solutions in an Agile Scrum framework for strategic initiatives while also utilizing Kanban for keep-the-lights-on efforts. This role involves overseeing the software development lifecycle, ensuring timely delivery of high-quality software, and managing a team of software engineers. The ideal candidate will have experience leading software engineering efforts in a cloud environment, preferably AWS. You will Lead the software engineering team in the design, development, and implementation of software solutions, including integrationsPartner with enterprise, solution, integration, and application architecture teams to ensure a cohesive design and implementation that supports SERVPRO's drive to become a best-of-class integrator allowing freedom within a frameworkOversee the Agile Scrum framework for strategic initiatives, ensuring effective sprint planning, execution, and retrospectivesUtilize Kanban for managing keep-the-lights-on efforts, ensuring continuous delivery and maintenance of existing systems through metric driven resultsCollaborate with cross-functional teams to define project scope and timelinesManage near-shore resources to optimize project delivery and cost efficiencyEnsure adherence to best practices in software development, including code reviews, testing, and documentationMentor and coach junior team members, fostering a culture of continuous improvement and innovationCommunicate project objectives, risks, and success criteria to stakeholdersManage multiple projects and deliverables simultaneously, ensuring alignment with business goalsManage nearshore and offshore resources to optimize project delivery and cost efficiency You have Minimum of 10 years of experience leading software engineering teamsProven experience in software development and engineering leadershipStrong understanding of Agile Scrum and Kanban methodologiesExcellent communication and interpersonal skillsAbility to manage and prioritize multiple projects in a fast-paced environmentExperience with software development tools and technologiesExperience leading software engineering efforts in a cloud environment, preferably AWS, including CI/CD pipeline automationProficiency in .NET technologies and building solutions in a microservices frameworkExperience with event-driven architecture and leveraging AWS technologies to scale Education Bachelor’s degree Computer Science, Engineering, or a related field preferred or equivalent work experience in Information Technology or Business-related field About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Full Time
4/4/2025
Red Boiling Springs, TN 37150
(29.6 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary The Director of Data Platforms is responsible for leading the teams that develop and maintain SERVPRO's data pipelines, data warehouse, data lake house, and data sets for AI and machine learning. This role works closely with executive leaders to align data initiatives with IT strategy to support the goals, drivers, and objectives of SERVPRO. The Director of Data Platforms drives best practices and leads the design, deployment, and evolution of data pipelines and structured or semi-structured data sets to support business intelligence (BI) visualizations, and machine learning/artificial intelligence (ML/AI) tools. This individual brings deep experience in data engineering, data architecture, and data governance, as well as strong leadership and organizational competencies. The Director of Data Platforms excels at complex problem recognition, data solutions, and communication with constituents ranging from senior business leaders to deeply technical engineers. This is a pivotal role driving the evolution and delivery of data technologies in the SERVPRO system. You will Partner with executive and technology leadership to develop a comprehensive strategy for data platforms, ensuring alignment of business strategies and goals to data tools and capabilities.Lead the team to design and deliver a new platform for data solutions in the SERVPRO system, guiding all phases of the project from requirements through design to implementation and support.Provide strategic direction and guidance on data tooling and techniques for delivering data into the SERVPRO data platform.Foster a culture of continuous learning to encourage and develop data management, data architecture, and data governance competencies in high-potential and influential engineering resources.Participate in data governance and data development working groups with cross functional leaders and subject matter experts.Drive innovation and adoption of new data solutions and capabilities in diverse problem and business domains.Establish foundational practices for utilization and governance of key data models, ensuring logical and physical data models conform to business conceptual models as and where they are defined.Develop and execute strategic and operational plans to lead the Data Platform teams in delivering outstanding results to their customers.Demonstrate and maintain deep technical knowledge across the core and emerging technologies in data platforms, data engineering, and data science. You have 6+ years of relevant experience in leadership roles working with data platforms, data engineering, data science, or business intelligence.Strong understanding of data technologies, including data pipelines, data warehouses, data governance, and data sets for AI and machine learning.Strong business partner interface skills; proven leadership; excellent interpersonal skills; excellent oral and written communication skills.Proven track record of developing and implementing data platform or related technology strategies in a corporate environment.Ability to read, write, and communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straightforward, and professional manner Education Bachelor’s degree from an accredited college or university in Computer Science or a related technical field is preferred.Advanced degree in a computer science, data science, or a computational discipline is a plus. Working Conditions Fast-paced office environmentStandard working hours based on a 40-hour work week.Additional working hours required as needed to complete assignments and projects on schedule.Travel as required for business needs. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Full Time
4/4/2025
Red Boiling Springs, TN 37150
(29.6 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary: The Regional Account Manager will be responsible for driving commercial revenue via new account acquisition, strategic account management, key account activation and engaging with and supporting the franchise system. By working closely with franchises, commercial prospects, key clients, and Centers of Influence (COIs), the Regional Account Manager will focus on building, nurturing, and maintaining profitable, long-term relationships. The successful candidate will leverage their business development and relationship management expertise via prospecting, negotiating, securing agreements/contracts, and managing existing accounts to grow the business within their region. This role will be pivotal in supporting the company’s growth trajectory of achieving $10B in Commercial Sales. Major Duties and Responsibilities Territory Development Strategic Planning: Research and identify opportunities for new account acquisition and key account growth, developing and executing strategic plans to capitalize on these opportunities driving account activation.Target Account Execution: Using a consultative sales approach, prospect and close new commercial client programs. Duties will include engaging a prospect list of viable target accounts, successfully negotiating master service agreements, and completing program implementation and rollout to the SERVPRO franchise system.Account Management: Build and maintain strong relationships with key client decision makers to increase service line utilization, ensure client satisfaction, and promptly address any concerns. Lead quarterly business review meetings with client to develop best strategies for growing client revenue.Account Relationship Management: Build and maintain strong working relationships with industry Centers of Influence (COIs), SERVPRO internal teams, and SERVPRO franchises to promote business development efforts and deliver a best-in-class experience to commercial clients.Account Activation: Assign account locations based on guidance from Operations. Work with Marketing to develop account specific sales materials, including videos explaining sales process, cascading information to franchises and providing support in building local account relationships to drive account penetration.Franchise Engagement and Support: Work closely with franchise sales representatives to secure regional contracts and agreements, while providing guidance and training on effectively engaging with and supporting existing commercial clients. Coordinate regional sales efforts to increase visibility, foster collaboration, and strengthen partnerships between SERVPRO HQ and the franchise system.Franchise Sales Support: Equip and train franchise sales representatives on the use of sales collateral including playbooks, product brochures, objection-handling techniques, and competitive insights.Performance Monitoring and Reporting: Track key performance indicators (KPIs) for commercial accounts within region and document all business development activity in Salesforce database. Report on results and activities, reviewing the pipeline business development progress, client recall, new program implementation, lead and revenue data, and franchise engagement at quarterly division meetings.Other Key Activities: Tradeshow attendance, industry networking event participation, client entertainment, and other duties as assigned. Key Performance Indicators (KPIs): Regional Revenue Growth: Achieve assigned revenue growth targets based on overall company annual objectives.New Client Programs & Client Program Renewals: Win net new or reengage $0 accounts to revenue generation.Client Activation: Full client activation process from initial engagement with client through to providing marketing materials and support to the local franchise level for all locations. Essential Skills: Communication: Excellent communication and presentation skills are vital for building and maintaining strong client relationships, collaborating with internal teams, and managing client expectations.Negotiating: Ability to secure favorable terms, work through client concerns, and arrive at mutually beneficial agreements.Account Management: Strong account management skills are necessary to build and maintain client relationships, address client needs, and ensure client satisfaction and retention.Problem-Solving: The ability to quickly identify and resolve issues is important for maintaining client satisfaction and ensuring the smooth execution of projects.Adaptability: Being adaptable to market changes and new challenges is crucial for staying ahead in a constantly evolving business environment.Data Analysis: Proficiency in using CRM software and other relevant tools to gather and interpret data is necessary for tracking performance, identifying trends, and making informed decisions.Time Management: Effective time management skills are required to balance multiple priorities and manage time efficiently.Results Oriented: A proactive approach to identifying and pursuing new business opportunities in a timely fashion is critical to this role. Required Qualification (Knowledge, Skills, and Abilities) 5-10 years of experience in Sales, Business Development, Account Management or a combination with a focus on commercial sales.Solid knowledge of navigating the commercial sales cycle.Good understanding of commercial client procurement processes and contracting vehicles.Excellent communication, negotiation and presentation skills; the ability to influence key stakeholders at all levels.Demonstrated ability to thrive in a fast-paced dynamic environment and adapt to changing market conditions, while managing multiple priorities at the same time.Results-oriented mindset and a proactive approach to identifying and pursuing business opportunities.Prior experience working within a franchise system a plus.Prior experience working in the restoration industry a plus. Education Bachelor’s degree or equivalent work experience Working Conditions Location: Headquarters or remote depending on territory.Standard working hours, based on a 40 hour work week.Additional working hours required as needed to meet deadlines, complete assignments and projects on schedule.Up to 50%+ travel as required for business needs. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Full Time
4/4/2025
Red Boiling Springs, TN 37150
(29.6 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary The Administrative Assistant will provide a variety of administrative tasks supporting members of the Senior Leadership Team and the Administration department. The Administrative Assistant’s responsibilities include coordinating special events, preparing expense reports, and assisting with calendar management. The candidate should be well-organized and have excellent time management skills. Outstanding communication skills and keen attention to detail are also vital qualifications to the role. Additionally, due to sensitivity of information received, the ability to keep and handle confidential information is required. You will Expense and account reconciliationPrepare and submit expense reportsPrepare and route check requestsReview/reconcile monthly expensesSchedule management assistanceAssist the Executive Assistant to the CEO with calendar prioritization and scheduling (virtual and in-person)Assist in arranging Senior Leadership Team events such as dinners, golf outings and team eventsCommunicate with the Senior Leadership Team to keep them well informed and on scheduleCoordinates and manages special events Scheduling dates and sending invitationsProviding logistical support, ordering supplies and materialsCateringConsistently plans ahead, manages time effectively, coordinates project information and materials for easy accessibility and delegates responsibilities when appropriatePartner as needed to jointly manage initiatives, projects and meetings involving the Senior Leadership Team and Committee/Board-level activitiesWorks with or provides confidential and sensitive information and exercises discretion concerning its disseminationGeneral administrative and clerical tasks Assist with the preparation and dissemination of executive communications, reviewing and editing correspondence, presentations and videosAnswer, screen, and route calls appropriatelyMaintain and update company-wide organizational charts for Senior Leadership TeamPrepare reports, memos, letters, and transcribe notesMaintain an organized filing system of paper and electronic documentsMonitor inventory and order office and meeting suppliesReceive deliveries; sort and distribute incoming mailPrepare and coordinate documents for signatures as neededTravel coordination/manage travel ItinerariesArrange travel (airfare/lodging/transportation) including preparation of detailed itinerariesCoordinate travel and accommodations for visitor/guestsMaintain front desk scheduling calendar and provide coverage as neededSpecial projects and duties as assignedConvention assistancePersonal/professional development You have Five years of administrative experience is requiredStrong interpersonal skills; ability to work collaboratively and build cross-functional relationships with key members across the organizationCommitment to excellence - perform duties at the highest level possible on a consistent basisDevelop and sustain a level of professionalism among staff and clienteleFriendly and professional demeanorSound judgement and decision-making abilitiesMust demonstrate solution-oriented approachAdvanced organization skills and attention to detailHighest level of integrity to manage confidential informationProven ability to thrive in a fast-paced environment, with high tolerance for ambiguity and complexityAdvanced proficiency in Microsoft Office products and other relevant software.Excellent verbal and written communication skillsWillingness to learn and acquire new skills; Committed to continuous improvement.Ability to work independently Education Associates Degree preferred About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Full Time
4/4/2025
Red Boiling Springs, TN 37150
(29.6 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary This position will oversee the complex Government Account contracts process and manage the request for proposal (RFP) process, collaborating with attorneys and both internal and external business personnel. Additionally, this role will support the company's strategic initiative to expand its market presence in the public sector (federal, state, and local). Furthermore, this position will undertake special projects and contribute to the Legal Department's key initiatives and strategic plan. You will Manage Government Account, RFP and non-disclosure agreement (“NDA”) contracts, including scheduling and attending meetings, preparing meeting minutes, managing contract negotiation and contract revision process, redline edits, weekly status reports, monthly and quarterly reports.Assist with other types of contracts (commercial/national account) and respond to requests for NDAs.Maintain accurate and up-to-date information in the contract management database for each agreement submitted to the legal department for review.Manage version control, finalization, execution, and storage of all assigned contracts.Review incoming documents/agreements and identify exceptions to approved contract templates.Manage/facilitate the end-to-end contracting process, including the submission of contract drafts to internal stakeholders for review, managing the redline process with customers and approved contract execution.Maintain deadlines on deliverables and communicate on an ongoing basis with business partners and internal clients.Provide weekly status reports to the Deputy General Counsel, Associate General Counsel and Operations Manager.Complete special projects as assigned, within the required timeframe.General department administrative duties including answering calls and emails from internal and external clients or customers. You have Paralegal certificationMinimum of three years of paralegal – government contract and office/administrative experienceUnderstanding of the Federal Acquisition Regulation (FAR) and working knowledge of the Federal Acquisition Regulations System (FARS)Understanding of Job Order Contracting (JOC)Computer and technical knowledge as well as strong analytical and organizational skills.Ability to manage a major contract process involving core clients, several internal departments and tight deadlinesAbility to understand general contract terms and conditionsAbility to effectively multi-task and work in a fast- paced environmentStrong communicative modes (verbal, non-verbal, and written) and ability to be attuned to other's needs through active listening and interpersonal skills Education Minimum of 2 years of college About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status
Full Time
4/4/2025
Red Boiling Springs, TN 37150
(29.6 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary The Product Marketing Specialist is responsible for planning, executing, and analyzing a comprehensive category marketing plan for products, including creating and delivering appropriate marketing materials, cross-selling/up-selling opportunities, and the proposal of impactful promotions. The Product Marketing Specialist is also responsible for furthering the internal marketing for Product Sales and the Resource Center, along with paid marketing coordination for any assigned vendors. The Product Marketing specialist works closely with several departments and teams including Product Sales, Resource Center, eCommerce Operations, Warehouse, Cleaning Products, Purchasing, Document Restoration, Vehicle Sales, and Equipment Rental all relating to marketing, digital technology and products to ensure a superior customer experience, drive engagement, evolve the sales strategy and ensure channel growth to best drive sales and conversion Major Duties and Responsibilities A minimum of 3-5 years of experience in content and online marketing.Proficient in Microsoft Office Suite, Adobe Creative Cloud, and Google Analytics. Salesforce and InDesign a plus. Able to identify and work with print file types.Demonstrated technical and creative writing skills.Concrete understanding of content authoring and delivery principles and how these can be applied at SERVPRO® to drive Sales & Marketing initiatives. Ability to work with a diverse team of individuals with ability to develop, gain interdepartmental consensus, and implement innovative ideas and solutions.Strong organizational, time management, and prioritization skills with the ability to manage multiple projects simultaneously.Excellent team player with the ability to apply innovative ideas and critical thinking to projects within a structured environment.Excellent attention to detail with an eye for design.Strong project management mindset and self-motivation critical.Ability to handle stress, use good judgment, and make sound decisions.Assist with all aspects of eCommerce / inventory operations across 3,000+ SKUs and growingResearch and stay current on content marketing trends and the restoration industry as a whole.Provide outstanding customer service to internal and external customers.In addition to the essential job functions described above, all employeeswill perform duties and assist with special projects as requested by management. Required Qualification (Knowledge, Skills, and Abilities) Ability to read, write, and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner. A minimum of 3-5 years of experience in content and online marketing.Proficient in Microsoft Office Suite, Adobe Creative Cloud, and Google Analytics. Salesforce and InDesign a plus. Able to identify and work with print file types.Demonstrated technical and creative writing skills.Concrete understanding of content authoring and delivery principles and how these can be applied at SERVPRO® to drive Sales & Marketing initiatives.Ability to work with a diverse team of individuals with ability to develop, gain interdepartmental consensus, and implement innovative ideas and solutions.Strong organizational, time management, and prioritization skills with the ability to manage multiple projects simultaneously.Excellent team player with the ability to apply innovative ideas and critical thinking to projects within a structured environment.Excellent attention to detail with an eye for design.Strong project management mindset and self-motivation critical.Ability to handle stress, use good judgment, and make sound decisions. Education Bachelor’s Degree or combination of comparable education and experience. Experience working in/with Affiliate, Sales and Marketing Teams. Working Conditions Fast-paced, high pressure office environment.Standard working hours, based on a 40-hour work week.Additional working hours required as needed to complete assignments and projects on schedule.Minimal travel as required for business needs.Occasional weekend and overnight travel for special events and projects. About SERVPROFor more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together.SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Full Time
4/4/2025
Red Boiling Springs, TN 37150
(29.6 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary The Franchise Auditor performs audits of franchise owners from start to finish, from selection of Franchises audited to issuance of audit reports and collection of audit findings. In addition to performing audits of franchises, this position is responsible for reviewing other businesses owned by SERVPRO® franchise owners and personal accounts of SERVPRO® owners. The audits are performed primarily in order to determine if franchises are properly reporting and paying royalties. Auditors will provide recommendations to franchises regarding office procedures and bookkeeping. Major Duties and Responsibilities Review of Franchises to select and schedule audits of those Franchises determined to be at higher risk of incorrectly reporting sales.Complete in-house, resale, and voluntary audits in a timely basis.Review of accounting records, including financial statements, bank statements, and tax returns to determine if transactions are properly recorded.Collect materials needed to complete audits and collection of audit monies due.Correspond with Franchises and their office staffs and accountants regarding:Audit notificationsInformation needed to complete audits.Teaching proper posting of transactions.Issuance of audit reports.Collection of monies due.Verbal and written communication with Franchises, Distributors, other Corporate Departments, including our Legal, Credit, and Accounting Departments, and other parties including Executive Management, as needed during audits. Additional Responsibilities Preparation of status reports detailing audits and preparation of various other reports.Participation in special projects. Required Qualifications Ability to read, write, and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straightforward, and professional manner.Must be able to interact verbally (sometimes in difficult situations) with Franchise owners, franchise office staff, and franchise accountants as well as various Corporate staff.Must be detail oriented.Must be knowledgeable in Word, Excel, and QuickBooks.Ability to adapt to change quickly and multi-task. Several audits are in process at any given time.Must have initiative and perseverance. Must be able to confront and deal with auditees in difficult situations regarding unreported sales. Education Associates degree in Finance, Accounting, or Business-related field required. Working Conditions Standard working hours; based on a 40-hour work week.Additional working hours required as needed to complete assignments and projects on schedule. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Full Time
4/4/2025
Red Boiling Springs, TN 37150
(29.6 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary We are seeking a detail-oriented Communications Editor & Copywriter to join our communications team. The Communications Editor & Copywriter reports to the Director of Communications. In this role, you will play a critical role in ensuring that all written content produced by the company is accurate, engaging, and aligned with our brand voice, messaging and strategy. You will be responsible for editing and proofreading a variety of materials, including corporate communications, training resources, executive and internal documents. You will also be responsible for creating high-quality written content that aligns with our brand voice and messaging, as needed. Your ability to craft compelling copy and refine existing content will be instrumental in supporting our company objectives and enhancing communications throughout our company. Major Duties and Responsibilities Function as editorial subject matter expert for headquartersincluding conducting an editorial review of internal and external content, collateral materials (video, written, and more), and presentations; reviewing and revising content to improve clarity, accuracy, and relevancy; advising and consulting with groups and individuals across the organization; proofing and processing legal approvals as necessary.Review and edit all corporate materials for grammar, punctuation, style, tone, and consistency. This includes but is not limited to press releases, newsletters, intranet content, social media posts, and internal communications.Proofread all documents to ensure they are free from errors and align with the company’s style guide and brand voice.Collaborate with writers, designers, and subject matter experts to create clear, concise, and compelling content that resonates with our target audiences.Maintain and enforce brand guidelines across all content to ensure a cohesive and consistent brand voice and messaging.Manage multiple editing projects simultaneously, prioritizing tasks to meet deadlines and ensure timely delivery of materials.Provide guidance and feedback to internal teams on best practices for writing and content creation. Offer support in developing writing skills across the organization.Work closely with the HR team on their events and initiatives throughout the year Collaborate with communications team, headquarters teammates, and franchise teammates for consistency in the delivery of news and other contentincluding managing the systemwide news feed of the intranet, managing the headquarters news feed, and optimizing calendars and events coordination which will require managing the priority of messages and altering schedules and strategies on short notice due to urgencies.Execute urgent broadcasts and other communications; the ability to multitask and adjust anticipated plans is a mustMaintain the SERVPRO Communications Resource Guide and advise on changes to the Brand Identity Guide and the acronyms listManage and disseminate digests, including but not limited to the Weekly Bulletin Digest, Hubbub recap email digest, and assist with SERVPRO in :60 newsletter Required Qualification (Knowledge, Skills, and Abilities) 3+ years of experience in editing, writing, or content management, corporate or agency experience a plus. Results-oriented, self-motivated, and creative.Proven ability to think strategically; a natural problem-solverExceptional editing and proofreading skills with a strong understanding of grammar, punctuation, and style.Ability to write and edit in various tones and styles, tailored to different audiences and platforms.Strong project management skills with the ability to handle multiple projects and deadlines.Excellent communication skills, both written and verbal.Experience with AP and/or Chicago style.Meticulous attention to detail and a commitment to producing high-quality work.Technologically savvy and willing to learn, adopt, or create new software and processes.Strong team player who works well with others and fosters a positive working environment.Ability to thrive in a fast-paced, dynamic environment with changing priorities.Strong creative thinking skills with a passion for storytelling and content creation.Ability to align content with broader business objectives and brand strategy. Education Bachelor’s degree in English, Journalism, Communications, or a related field which demonstrates the ability to research and write.About SERVPROFor more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together.SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Full Time
4/4/2025
Red Boiling Springs, TN 37150
(29.6 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary This position creates online content for all internal and external web properties as well as coordinating the content team deliverables for publication. The Senior Content Marketing Specialist will be responsible for providing editorial judgment and brand guidance for web content. This position will also provide training and resources for web initiatives and provide web-related customer service as needed. Major Duties and Responsibilities Create new content for all internal and external web properties, ensuring consistency and compliance with brand agency and legal guidelines.Meet with the web marketing, SEO, and SEM teams to ideate and define content goals.Research content and consumer trends to ensure that content is relevant and appealing.Develop content strategies to effectively reach the desired target audience and marketing goals.Create content for a variety of platforms including blogs, websites, communications, and training resources.Proofreading and editing content before publishing.Visual storyteller, creating thought leadership content for conferences and webinar presentations.Manage content calendars and ensure that the content remains consistent across all platforms.Lead coordination with the marketing and writing teams to ensure timely delivery of assignments.Track consumer and content analytics and generating reports and presentations.Keep up to date with content trends, consumer preferences, and advancements in technology.Develop and lead a content marketing process to optimize web properties.Create articles and web content to educate consumers and optimize web pages for better search engine performance.Develop communication plans and implementation strategy surrounding new initiatives.Create website landing pages and other resources as necessary.Manage and coordinate content for Web Marketing Monthly Newsletter.Develop training resources to support Web Marketing product launches and initiatives.Deliver live presentations at convention workshops, area meetings, NFTP, FMC, ServproTV, and other forums.Actively and consistently support all efforts to simplify and enhance the Franchise/customer experience.Support the Franchise community via Web Services emails, phone support, and help desk support tickets.Complete web projects as assigned by the Web Operations Manager. Required Qualifications (Knowledge, Skills, and Abilities) Strong online SEO copywriting, content developing and proofing experience.4 years experience in content marketing: determining editorial requirements, establishing an appropriate narrative, writing and editing business content.4 years experience with content management systems.3 years of experience in search engine optimization (SEO), and SEO tools. Excellent customer service knowledge and experience to provide web. marketing related customer support to internal and external customers.4 years experience strong understanding of marketing and advertising fundamentals preferred.Experience in search engine optimization (SEO) for content marketing and content marketing principles.Coordinate closely with in-house SEO Specialist and SEO agencies to plan and create content to meet business goals. Experience creating original content quickly and efficiently at scale.Experience using content management systems to maintain and disseminate content.Requires flexibility, attention to detail, and ability to get things done quickly.Experience in user testing and A/B testing methods to optimize and apply learning.Excellent written and verbal communication skills using a clear, straight-forward, and professional manner.Creative, diplomatic, cool under pressure, and fantastic interpersonal skills.Self-motivated with the ability to manage complex situations with limited supervision.Experience in customer service to provide web marketing related customer support to internal and external customers.Possess strong organizational and time management skills with excellent attention to detail.Enjoy working in a dynamic and efficient team that can easily shift in a new direction.Experience working with third party vendors to develop standard operating procedures and creative asset workflow.Must be a team player with the confidence to take the lead and guide when necessary.Good technical background and ability to pick up new software and processes quickly.Knowledge of the Company’s industry or previous Franchise experience preferred. Education Bachelor’s Degree in Business, Communications, or related-field is required. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status
Full Time
4/4/2025
Red Boiling Springs, TN 37150
(29.6 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary An Integration Architect at SERVPRO leads the design and implementation of seamless integration solutions across the organization. This individual will have a strong technical background in integration architecture, excellent communication skills, and extensive experience in designing and implementing integration strategies that align with our business objectives. Collaboration with the Enterprise Architecture team is crucial, ensuring that all integration solutions are not only technically sound but also strategically aligned with the broader IT landscape. By partnering closely with Enterprise Architects and software engineering teams, this individual will help bridge the gap between high-level strategy and practical implementation, driving the success of our technology initiatives and ensuring seamless integration across the organization. You will Collaborate with the Enterprise Architecture team to ensure that all integration solutions align with the organization’s overall IT strategy and business goals.Participate in architecture review boards and committees to evaluate and approve new integration solutions and technologies.Work with the Enterprise Architecture team to develop and maintain the technology roadmap, ensuring that integration solutions are future-proof and scalable.Help establish and enforce architectural standards and best practices for integration across the organization.Identify and mitigate risks associated with new integration solutions, ensuring they comply with security and regulatory requirements.Collaborate on research and development initiatives to explore new integration technologies and methodologies that can benefit the organization.Ensure clear communication and thorough documentation of integration decisions and designs, facilitating understanding and alignment across teams.Facilitate optimal performance, scalability, and reliability of integration solutions.Provide training and mentorship to development teams on integration principles and practices, fostering a culture of continuous improvement.Provide detailed specifications for integration solutions, including time/scope involved.Create integrated solutions to meet business needs and goals.Work with stakeholders, business representatives, and subject matter experts to design integrated IT systems and programs. Present and explain complex technical concepts and solutions to stakeholders in an understandable manner.Stay updated with industry trends and advancements in integration technologies.Ensure all integration solutions adhere to enterprise standards.Assess the business impact of certain integration technologies and systems. You have 10+ years of relevant experience in complex software architecture and 3+ years of experience in cloud environments architecting, deploying, and managing enterprise-scale workloads.Extensive experience with integration technologies such as MuleSoft, Dell Boomi, or Apache Camel.Strong experience with cloud platforms like AWS, Azure, or Google Cloud.Knowledge of architecture frameworks like TOGAF and the AWS Well-Architected Framework.Familiarity with AWS monitoring and logging tools such as CloudWatch, CloudTrail, and AWS X-Ray.Proficiency with AWS database services like RDS, DynamoDB, and Aurora.Understanding of AWS security best practices, including IAM, VPC, security groups, and AWS WAF.Expertise in serverless architectures and services like AWS Lambda, Step Functions, and Fargate.Strong knowledge of designing and managing RESTful APIs using AWS API Gateway.Experience designing and implementing microservices architectures using AWS services such as ECS, EKS, and AWS Lambda.Proficiency with IaC tools like AWS CloudFormation to automate infrastructure deployment.Deep understanding of AWS services, including EC2, S3, RDS, Lambda, and more.Possesses a deep understanding of SDLC methodologies, including Agile and Scrum.Excellent communication skills and the ability to explain technical information in layman’s terms.Strong analytical, problem-solving, project management and teamwork skills.Proven track record of successful project delivery. Education Bachelor’s degree from an accredited college or university in Computer Science, IT, Software Engineering is preferred but not required. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Full Time
4/4/2025
Red Boiling Springs, TN 37150
(29.6 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary The Commercial Accounts Senior Marketing Manager is responsible for developing, implementing, and overseeing B2B marketing strategies and programs that align with SERVPRO’s goals and objectives and drive business growth and enhance brand presence. Major Duties and Responsibilities Develops and executes comprehensive B2B marketing strategy that aligns with SERVPRO’s goals and objectives.Analyzes market trends, customer insights, and competitive landscape to inform marketing strategies and identify new opportunities.Working with the business intelligence team to refresh market data utilized by the business for the commercial vertical.Working with Commercial Accounts leadership to develop and launch Commercial sales programs to the SERVPRO Sales organization.Creates and implements a sales tool kit including a B2B playbook, presentation materials, brochures, client testimonials, and case studies by vertical.Leverages B2B channels with a strong social strategy on LinkedIn and partnering with sales on focused trade show strategies to reach targeted decision-makers in key verticals.Development of a marketing calendar for National Accounts team including key events, social media activities, as well as other marketing related activitiesCreates, manages, monitors and measures performance of marketing campaigns by vertical to generate leads, increase brand awareness, and drive customer engagement and adjusting as necessary to achieve desired outcomes.Collaborates with sales, product, and other cross-functional teams to ensure alignment and maximize the impact of marketing initiatives.Monitors and reports on the performance of marketing campaigns, providing actionable insights to improve effectiveness and ROI. Provides marketing leadership, program development and launching programs at key events including SERVPRO Convention, Trade Shows, Industry Events and Commercial Sales Summit conferences.Develops strategic frameworks that align with the company’s objectives, including market analysis, segment targeting, and executing strategies that maximize ROI.Leads and coordinates multiple projects simultaneously, ensuring timely and successful delivery.Identifies and pursues new business opportunities in a timely fashion.Fosters innovation and creativity in developing unique campaigns and solving problems that will significantly differentiate the brand.Provides strong leadership and guidance to inspire and guide cross-functional teams towards achieving marketing goals.Understands customer needs and behaviors and gathers customer insights to tailor strategies that meet market demands.Utilization of digital marketing tools and platforms for effective marketing management. Required Qualification (Knowledge, Skills, and Abilities) Minimum of 5-10 years of experience in B2B marketing, preferably in a commercial setting developing strategies and comprehensive Marketing programsStrong understanding of digital marketing channels, including email, social media, content marketing, and SEO.Excellent project management and organizational skills, with the ability to manage multiple priorities and meet deadlines.Strong analytical skills with experience in understanding and analyzing market data specific to the Commercial marketplace.Previous experience working in a franchise organization is a plus, cross-functional experience and working in a matrixed environment is desired.Proficiency in marketing automation tools and CRM systems is a plus.Stellar communication skills are essential for conveying ideas and strategies effectively across all levels of the organization and to external stakeholders.The ability to quickly identify and resolve issues is important for maintaining client satisfaction and ensuring the smooth execution of projects.Being adaptable to market changes and new challenges is crucial for staying ahead in a constantly evolving business environment.A robust analytical skill set enables marketing managers to decipher complex data, translate analytics into actionable strategies, and measure the effectiveness of marketing campaigns.Effective time management skills are required to balance multiple priorities and manage time efficiently. Education Bachelor’s degree in Marketing, Business or equivalent work experience. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Full Time
4/4/2025
Red Boiling Springs, TN 37150
(29.6 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary Responsible for national account business development within the commercial space. Key activities include account prospecting, negotiating, and closing agreements/contracts, program development and implementation, reporting, and overall account management to grow the business. Major Duties and Responsibilities Perform regular territory reviews and prioritization around prospects and current accounts to ensure focus on the largest opportunities within your territory.Aggressively target, prospect and secure new commercial client programs. Duties will include developing a robust sales pipeline in Salesforce, securing client meetings, developing programs, successfully negotiating, and closing master service agreements and completing program implementation and rollout to the SERVPRO franchise system. Build and maintain strong relationships with key client decision makers to ensure satisfaction and address any concerns. Develop key account plans, monitor client performance regularly, and lead quarterly business review meetings to develop best strategies for growing client revenue.Continuously review the pipeline business development process, communicate results and activities, track performance results including new client wins, program implementation metrics, leads, jobs, and revenue data, and franchise communication tactics. Present progress and promote the vision of Commercial National Accounts at SERVPRO franchise area meetings. Develop and maintain strong professional relationships with key internal personnel including other Commercial Account Managers, Commercial Large Loss, coordinators, paralegals, accounting, Franchise Business Consultants, and other key departments.Attend National/Regional trade shows, industry networking event participation and client entertaining opportunities as assignedAchieve assigned revenue growth targets based on overall company annual objectives.Prospect, develop, close, and implement assigned annual new commercial client program goal. Increase client requests for SERVPRO services (job leads) through strategic account management, monitored via usage of SERVPRO National Call Center.Take prompt action to identify and pursue new business opportunities.Build and maintain strong client relationships, collaborating with internal teams, and managing client expectations.Adapt to market changes and new challenges, staying ahead in a constantly evolving business environment. Required Qualifications Minimum five years of seasoned relationship-based business development experience required, with a focus on the restoration industry and/or commercial sales.Good understanding of commercial client procurement processes and contracting vehicles and solid knowledge of navigating the commercial sales cycle. Excellent communication, negotiation, and presentation skills; the ability to influence key stakeholders at all levels. Demonstrated ability to thrive in a fast-paced dynamic environment and adapt to changing market conditions, while managing multiple priorities at the same time.Proven experience negotiating legal contracts with proven success at achieving mutually agreeable terms, representing Servpro franchise's best interests.Strong account management skills are necessary to build and maintain client relationships, address client needs, and ensure client satisfaction and retention.Ability to quickly identify and resolve issues is important for maintaining client satisfaction and ensuring the smooth execution of projects.Proficiency in using CRM software and other relevant tools to gather and interpret data is necessary for tracking performance, identifying trends, and making informed decisions. Experience in Salesforce preferred. Microsoft Office proficiency required.Effective time management skills are required to balance multiple priorities and manage time efficiently. Education Bachelor’s Degree (marketing and/or related degree) or equivalent work experience. Working Conditions Location: Headquarters or remote depending on territory.Standard working hours, based on a 40-hour work week, however weekends and nights may be required based on client, trade show, and event meetings and agendas.Additional working hours required as needed to meet deadlines, complete assignments, and projects on schedule.Up to 50% travel as required for business needs. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Full Time
4/4/2025
Red Boiling Springs, TN 37150
(29.6 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary The Director, Customer Care Center, is responsible for providing strategic leadership and oversight for the Customer Care Contact Center functions across all contact channels (phone, email, chat, etc.) and continuous improvement to deliver revenue and profit growth, high levels of customer satisfaction, and service level achievement, while supporting the Company’s strategic initiatives. This leader will support functions such as new customer intake, existing customer support, franchise support, and client support. This role will provide leadership to multiple direct reports including Care Center supervisors, along with overseeing a Care Center team which provides exceptional customer service in a 24/7/365 environment. They will provide leadership that includes strategies, policies, procedures, goals, metrics, and programs for the department. Additionally, this leader will be growth and technology minded figuring out ways to evolve the center into a large, world-class customer care center. You will Oversee a diverse team of professionals responsible for providing exceptional customer service to customers in need of Servpro services, as well as the Servpro franchise community in a variety of ways, including driving performance to an established set of goals, development of strategies, policies, and procedures to optimize the performance and success of the Team.Lead training, coaching, engagement, retention, and recognition initiatives for Customer Care Center Team Members to support organizational growth. Monitor staffing and forecasting for department to determine appropriate resource allocation.Partner with Operations, Marketing, Sales, IT, and other departments to drive innovation in the customer experience and sales channels.Advocate for the customer in all situations, operations, technologies, content, projects, and strategy. Share customer feedback to extended and senior leadership.Develop and manage budget for Customer Care Center. Focus on controlling costs through the management of departmental spending and process efficiency improvements.Perform to operational goals, processes, and Customer Care Center SLAs regarding the performance of the organization to optimize customer satisfaction and the customer experience through efficient and timely issue resolution.Develop a benchmark driving management structure identifying and monitoring key performance indicators. Ensure that performance quality/outcomes, scorecards, and benchmarking activities are in place; collaborate to ensure the operations team utilizes this data to make improvements. Ensure quality standards are benchmarked against industry best practices. You have 7+ years successful experience in contact center management-preferably with property insurance or home services. Franchise experience a plus. Business Process Outsourcing (BPO) services a plus.Leadership experience | Proven ability to coach and develop others, provide feedback and actively listen. Passionate about engaging and developing high performing teams.Collaborative | Works collaboratively with the team and business partners to overcome challenges and achieve shared goals.Advanced data acumen | Tracks, analyzes, and reports performance data, taking action to achieve performance goals and objectives.Excellent Communication Skills | Strong verbal and written communication skills. Ability to deliver professional presentations confidently to all levels of leadership.Proficiency with Microsoft Office products is required.Strategic thinking with tactical execution ability is key. Proven experience defining and driving successful implementation of improvements through both process re-engineering and incorporation of tools and technology.Advanced experience with IVR, workforce management, telephony, and other call center software systems. Familiarity with the emerging contact center technologies and AI desired. Education Bachelor’s degree, from an accredited college or university, in business or another related field. Any suitable combination of education or experience will be considered. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Full Time
4/4/2025
Red Boiling Springs, TN 37150
(29.6 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary Reporting to the Chief Legal Officer, the Director, Associate General Counsel will assist in managing a variety of general corporate legal and risk management tasks with an emphasis on franchise law and major client national account program contract negotiations (insurance carrier national accounts, commercial accounts and governmental accounts). In addition, this position will assist in monitoring and assuring compliance with franchise registration and disclosure laws in the U.S. and Canada and will support the franchise sales and development team to ensure franchise sales compliance. Other duties include enforcing existing contracts, supervising franchise breaches, terminations, and collections. This position will also provide a wide variety of legal services and support and partner with other attorneys and support staff in the legal department. You will Manage and perform client national account program contract review, negotiations and drafting. Primarily insurance carrier national accounts, commercial accounts and governmental account contracts, as well as major corporate contracts.Ensure franchise registrations are updated and filed in a timely manner with each respective state requiring disclosure.Confirm compliance with FDD requirements adhered to and updated FDD prepared and ready for distribution by March 31st of each year.Verify in-house materials and training explaining franchise disclosure laws, requirements and changes thereto are kept current on an on-going basis.Validate compliance with franchise legal and regulatory matters, including state relationship laws.Ensure compliance with all disclosure and timing requirements.Monitor licensing of new franchises and franchise license agreement changes.Assist in preparation of franchise documents, working with the franchise development division and legal department personnel.Draft and/or review all other agreements and legal documents, as required, or requested. You have Law degree and license in the State of Tennessee or covered under current state license reciprocity.Ability to read, write, and speak the English language proficiently.Minimum of five years franchise law experience with a law firm or in-house legal department.Experience preparing franchise disclosure documents, state registrations and renewals, modifying franchise documents, developing agreements and vendor/ supplier agreements, enforcement of system standards, defaults and terminations, as well as traditional and alternative dispute resolution.Experience with negotiations of national accounts contracts with large commercial or insurance carrier parties. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Full Time
4/4/2025
Red Boiling Springs, TN 37150
(29.6 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary The Audit Intern will provide direct support to team members in their performance of Franchise Audits. In addition to support, this position will conduct audit research and assist with special projects. The Audit Intern will gain valuable insights into the performance of Franchise Audits, as well as the financial system and process of Servpro Franchises. Major Duties and Responsibilities Drafting Audit correspondence on behalf of the audit staffPerforming preliminary review of audit materials submitted by Franchise ownersRequesting additional materials as neededPreparing preliminary summary of audit findings for audit staffMaintaining internal status tracking for audit processReviewing Royalty Revisions submitted by Franchise ownersSupporting audit manager with special projects for audit department. Required Qualification (Knowledge, Skills, and Abilities) Proficient in MS Office (especially Excel)Keen attention to detail and dependableStrong verbal and written communication skillsAbility to understand and interpret legal documents such as franchise license agreements.Strong project management and time management skillsQuickBooks or other equivalent accounting software knowledge, considered a plus Related Work Experience Experience in a role that requires time and project managementExperience in a role that requires attention to detail and strong communication skills Education Actively pursuing an Associate’s or Bachelor’s degree in Accounting, Finance, or business related area.At least a 3.0 GPA About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
Full Time
4/4/2025
Red Boiling Springs, TN 37150
(29.6 miles)
What we offer Excellent health benefits plan, which includes medical, vision and dental options401(k) with company matchCompany profit sharing planGenerous paid time-off and paid holidaysPaid parental leaveCompany-paid mental health benefit through Headspace2 free on-site fitness roomsEmployee Assistance ProgramEmployee Resource GroupsPersonal and professional development program Job Summary Reporting to the CFO, this is a key senior leadership role within the organization and plays a critical role in the execution of our company strategy. This role will oversee forecasting and analyses used for critical decision making throughout the organization. This position requires a strategic thinker with extensive experience in FP&A and a solid understanding of financial systems, modeling, forecasting and M&A strategies. This role is primarily focused on driving financial performance, optimizing budgeting processes, and providing valuable insights to support decision making at both operational and strategic levels. The Vice President of Finance will be responsible for cultivating and maintaining strong relationships with both internal customers as well as Blackstone. Major Duties and Responsibilities Financial Planning and Analysis Lead the development, implementation, and monitoring of financial planning processes, including annual budgets, forecasts, and long-term financial plans.Conduct variance analysis to identify key drivers impacting financial performance and provide actionable recommendations to improve outcomes.Develop and maintain sophisticated financial models to support decision-making and scenario planning.Collaborate cross-functionally to gather relevant data and insights to enhance the accuracy and effectiveness of financial information. Business Insights and Strategic Decision Support Partner with senior leadership to provide financial insights and analysis to support strategic initiatives, investments, and business decisions.Partner with senior leadership to develop and execute our M&A strategy. Ensure we are pursuing the right opportunities that allow us to achieve long term growth.Assess the financial implications of potential opportunities, risks, and challenges, and recommend appropriate courses of action.Conduct ad-hoc analysis to address specific business questions or concerns raised by stakeholders.Stay abreast of industry trends, competitive dynamics, and economic factors that may impact the organization's financial performance. Performance Measurement and Reporting Establish key performance indicators (KPIs) and benchmarks to evaluate business performance and monitor progress against financial objectives.Continuously assess financial performance, monitoring variances, and offering timely, data-driven insights for decision making.Lead a high-performing finance team, providing mentorship and guidance.Prepare and deliver timely, accurate, and insightful financial reports and presentations for senior management and board meetings.Identify opportunities for process improvements and automation to enhance the efficiency and effectiveness of financial reporting. Compliance and Integrity of Financial Information Manage data strategy team to ensure “one version of the truth” and easy access to data by all stakeholders.Ensure Accounting and Finance team meet all deadlines for compliance Team Leadership and Development Providing leadership, direction, and management of the finance team fostering a culture of continuous improvement, collaboration, empowerment, accountability, and continuous learning.Set clear performance expectations and goals for team members and conduct regular performance evaluations and career development discussions.Encourage knowledge sharing and cross-training to ensure a high performing and resilient finance teams. Qualifications: Bachelor's degree in Finance, Accounting, and Business management is a must. MBA preferred.Advanced proficiency in financial modeling, Excel, and other analytical tools; managerial accounting experience; accounting/financial system experience; analytical, problem-solving, and critical thinking skills.5+ years of experience in a role related to M&A, deal origination, or business development. Previous experience at a Private Equity Firm is preferred. About SERVPRO For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
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